Installation Quality Bulletin Number: 05-02 Issue 4

COE Installation Quality Bulletin

To: All Contracted Installation Service Suppliers / CenturyLink Quality Managers / CenturyLink Procurement

Original Issue Date: Friday, April 15, 2005 Reissue Date: Thursday, October 20, 2011 From: CenturyLink Installation Quality Assurance

Subject: Job Start & Completion Notification Request for CenturyLink-Approved Installation Service Suppliers

Action Required: YES:  NO:

Description of Bulletin:

The purpose of this Quality Bulletin is to inform all CenturyLink-approved installation Service Suppliers that effective immediately their employees and/or representatives that perform COE installation-related work on behalf of CenturyLink, will notify the area CenturyLink Quality Manager(s) (refer to Table A) a minimum of one week before both their proposed Job Start and Job Completion dates.

The notification process shall consist of an electronic mail transmission along with a courtesy phone call (or voicemail) made directly to each Quality Manager. In the notification, the Service Supplier should refer to the assigned Billing Verififcation And Processing for Payment (BVAPP) order number, central office Common Language Location Identifier (CLLI) code, a brief description of the nature of the work and the proposed Start and Completion dates.

It’s CenturyLink’s policy to audit 100% of all contracted installation work. Beginning May 1, 2005 failure to adhere to the content of this Bulletin will be noted on the Supplier Assessment Report and forwarded to CenturyLink Procurement via the Work Management Center (WMC) for follow-up.

CenturyLink Installation Quality Assurance Jeff Bostow 612-798-2460 mailto:[email protected]

- CONFIDENTIAL USE ONLY - Disclose and distribute only to CenturyLink employees having a legitimate business need to know. Disclosure outside of CenturyLink is prohibited without authorization. TABLE A

CENTURYLINK AREA PHONE PAGER EMAIL QUALITY ADDRESS MANAGER Scotty Anderson IA, NE (515) 286-6616 (w) [email protected] (515) 865-4944 (c) Robert Bieth AZ, NM, (602) 541-0678 (c) - [email protected] NV Ron Johnson MN, ND, (612) 798-2422 (w) - [email protected] SD (952) 220-3267 (c) Fred Millstead OR, WA, (360) 736-7636 (w) 253- [email protected] ID (253) 861-2960 (c) 861- 2960 Don Noffsinger CO, WY (303) 707-7590 (w) 720- [email protected] (720) 940-6645 (c) 940- 6645 Dale Titus UT, ID, (801) 237-7546 (w) - [email protected] (West (801) 259-6638 (c) WY) Tom Tanna MT (406) 544-2529 (w) [email protected]

Tom Wilkinson CO, WY (970) 679-7030 (w) [email protected] (303) 946-8760 (c)

- CONFIDENTIAL USE ONLY - Disclose and distribute only to CenturyLink employees having a legitimate business need to know. Disclosure outside of CenturyLink is prohibited without authorization.