Academic Work Experience

YANNIS SISKOS (CURRICULUM VITAE)

Address: University of Piraeus Department of Informatics 80, Karaoli & Dimitriou Str. 18534 Pireaus-Greece E-mail: [email protected]; [email protected] Present Position: Professor of Decision Science

EDUCATION Degree Institution Year Diploma in Mathematics University of Athens 1973 D.E.A. Université Pierre et Marie Curie (PARIS VI) 1977 Computer Science Doctorat 3e Cycle Université Pierre et Marie Curie (PARIS VI) 1979 Computer Science Doctorat d’Etat Université de Paris-Dauphine (PARIS IX) 1984 Management Science

ACADEMIC WORK EXPERIENCE 11/2001- : Professor, University of Piraeus, Department of Informatics 10/1984–10/2001 : Professor, Technical University of Crete, Department of Production Engineering & Management 01/2000-06/2000 : Visiting Professor, University of Cyprus 01/1993-06/1993 : Visiting Professor, Université de Paris-Dauphine (PARIS IX) 03/1990-05/1990 : Visiting Professor, Mediterranean Agronomic Institute of Chania 11/1990 : Visiting Professor, Université d’Aix-Marseille II 1/1989-06/1989 : Visiting Professor, Université Laval, Canada 11/1981-09/1984 : Maitre de Conférence, Université de Paris-Dauphine (PARIS IX) 10/1977-09/1979 : Research Assistant, Pierre et Marie Curie (PARIS VI)

NON-ACADEMIC EXPERIENCE 10/1979-05/1980 : Consultant at ADEGE (Company of Marketing and Operations Research Studies), France. 06/1980-10/1981 : Researcher at C.E.P.N. (Centre d’Etude sur l’Evaluation de la Protection dans le Domaine Nucléaire), France. DISTINCTIONS

 Boursier de l’ UNESCO (1981).

 Vice-President of IFORS (International Federation of Operational Research Societies) (2001-2003).  President of HELORS (Hellenic Operational Research Society) (1999 - 2004).  Member of INFORMS  Active Member of the New York Academy of Sciences.  Chairman of the “22èmes Journées Européennes sur l’Aide à la Décision Multicritère”, October 10-12, 1985, Chania, Greece.  Chairman of the “Spring School on Data Analysis: Methods, Applications, Software”, March 31-April 5, 1986, Chania, Greece.  Chairman of the “35 èmes Journées Européennes sur l’Aide Multicritère à la Décision ”, March 26-28, 1992, Chania, Greece.  Chairman of the “5th International Summer School on MCDA”, Chania, Crete, July 4- 16, 1994.  Member of the Programme Committee, EURO XIV Conference, Jerusalem, Israel, July, 1995.  Vice Rector of the Technical University of Crete (1993-1997).  Member of the International Program Committee of the “International Conference on Methods and Applications of Multicriteria Decision Making”, Mons (Belgium), May 14-16, 1997.  Membre du Comité Scientifique d’ Accompagnement des “Deuxièmes Journées Francophones de Recherche Opérationelle (FRANCORO II)” Sousse, Tunisie, 6-8 Avril 1998  Member of the Organizing and Program Committee of INFORMS Israel, Tel Aviv, June 28-July 1, 1998.  Pioneer of the Multicriteria Decision-Aid, CD-Rom, EURO Edition.  Chairman of the Organising Committee of EURO 2004 Conference, Rhodes, Greece, July 4-7, 2004.  Gold Medal of Operational Research for the Year 2005 of the Hellenic Operational Research Society.

EDITORSHIPS  Member, Editorial Board, European Journal of Operational Research, 1994-present.  Member, Editorial Board, Foundations of Computing and Decision Sciences, 1985- present.  Member, Editorial Board, Journal of Information Science and Technology, 1991- present.  Member, Editorial Board, Operational Research an International Journal, 2001- present.  Member, Editorial Board, International Journal of Multicriteria Decision Making, 2010-present.

RESEARCH INTERESTS  Multiple Criteria Decision Making  Decision Support Systems  Service Quality  Marketing Management  Mathematical Programming

LIST OF PUBLICATIONS Books: 1. Jacquet-Lagrèze E. and J. Siskos (1983), Méthode de décision multicritère, Hommes et Techniques, Paris. 2. Pardalos P. M., Y. Siskos and C. Zopounidis, Eds. (1995), Advances in multicriteria analysis, Kluwer, Dordrecht. 3. Siskos Y, C. Zopounidis and C. Pappis (1996), Small and Medium Sized Enteprises’ Management, Academic Publications of Crete, Heraklion (in Greek). 4. Siskos Y. (1998), Linear Programming, New Technologies Publications, Athens (in Greek). 5. Grigoroudis E. and Y. Siskos (2000), Service Quality and Customer Satisfaction Measurement, New Technologies Publications , Athens (in Greek). 6. N. F. Matsatsinis and Y. Siskos (2003), Intelligent Support Systems for Marketing Decisions Kluwer, Dordrecht. 7. Zopounidis C. and Y. Siskos (2006), Tourism Management, Kleidarithmos, Athens (in Greek). 8. Siskos Y. (2008), Decision Models, New Technologies Publications, Athens (in Greek). 9. Grigoroudis E. and Y. Siskos (2010), Customer Satisfaction Evaluation, Springer, New York.

Guest Editorship: 1. Siskos, Y. and C. Zopounidis (Eds.), Multicriteria decision support systems, Special Issue of the Journal of Information Science and Technology, Vol. 2,1993. 2. Siskos,Y.(Ed.), Multicriteria decision support, Feature Issue of the European Journal of Operational Research, Vol. 113(2), 1999. 3. Jacquet--Lagrèze, E. and Y. Siskos (Eds.), Preference Disaggregation, Feature Issue of the European Journal of Operational Research, Vol. 130(2), 2001. 4. Siskos,Y. and C. Zopounidis (eds.), Recent developments in multiple objective optimization, Special Issue of the Journal of Global Optimization, Vol. 12, No 2, 1998. 5. Siskos,Y. and E. Sambracos (Eds.), New technologies in transportation systems, Feature Issue of the European Journal of Operational Research, Vol. 152, No 2, 2004. 6. Bisdorff, R., Y. Siskos and P. Meyer (Eds), OR and the management of electronic services, Feature Issue of the European Journal of Operational Research, Vol. 187, No 3, 2008.

Refereed Papers: 1. Marchet, J.C. and J. Siskos (1979), Aide à la decision en matière d’environnement: Application au choix de tracé autoroutier, Sistemi Urbani 2, pp. 65-95. 2. Siskos, J. (1980), Comment modéliser les préférences au moyen de fonctions d’utilité additives, RAIRO Recherche Opérationelle 14, pp. 53-82. 3. Jacquet-Lagrèze, E. and J. Siskos (1982), Assessing a set of additive utility functions for multicriteria decision-making: The UTA method, European Journal of Operational Research 10, pp. 151-164. 4. Siskos, J. (1982), Le processus d’évaluation du réseau de distribution d’un nouveau produit, Revue Française du Marketing 2, pp. 71-89. 5. Siskos, J. (1982), A way to deal with fuzzy preferences in multicriteria decision problems, European Journal of Operational Research 10, pp. 314-324. 6. Siskos, J., J. Lochard and J. Lombard (1984), A multicriteria decision-making methodology under fuzziness: Application to the evaluation of radiological protection in nuclear power plants, in: H.-J. Zimmermann, L. Zadeh and B.R. Gaines (eds.), TIMS/Studies in the Management Sciences 20: Fuzzy sets and decision analysis (North- Holland, Amsterdam, 1984) pp. 261-283. 7. Siskos, J. (1983), Application de la méthode UTA I à un problème de sélection de points de vente mettant en jeu des critères multiples, RAIRO Recherche Opérationnelle 17, pp. 121-136. 8. Siskos, J. and Ph. Hubert (1983), Multicriteria analysis of the impacts of energy alternatives, European Journal of Operational Research 13, pp. 278-299. 9. Siskos, J. (1983), Analyse de systèmes de décision multicritère en univers aléatoire, Foundations of Control Engineering 8, pp. 193-212. 10. Siskos, J., G. Wascher and H.-M. Winkels (1984), Outranking approaches versus MAUT in MCDM, European Journal of Operational Research 16, pp. 270-271. 11. Siskos, J., G. Wascher and H.-M. Winkels (1984), A bibliography on outranking approaches (1966-1982), Math. Operationforsch. u. Statist., ser. optimization 15, pp. 573-582. 12. Siskos, J. (1984), Le traitement des solutions quasi-optimales en programmation linéaire continue: Une synthèse, RAIRO Recherche Opérationnelle 18, pp. 382-401. 13. Siskos, J. (1985), Analyses de régression et programmation linéaire, Révue de Statistique Appliquée XXXII, pp. 41-55. 14. Siskos, J. and D. Yannacopoulos (1985), An ordinal regression method for building additive value functions, Investigaçao Operational 5, pp. 39-53. 15. Siskos, J. (1986), Evaluating a system of furniture retail outlets using an interactive ordinal regression method, European Journal of Operational Research, 37, pp. 357-371. 16. Siskos, J., J. Lombard and A. Oudiz (1986), The use of outranking methods in the comparison of control options against a chemical pollutant, Journal of the Operational Research Society 37,pp. 357-371. 17. Siskos, J. and C. Zopounidis (1987), The evaluation criteria of the venture capital investment activity: An interactive assessment, European Journal of Operational Research, 31, pp. 304-313. 18. Siskos, J. and C. Zopounidis (1986), L’investissement en capital risque en France: Mise en place d’une méthodologie multicritère d’évaluation, Révue du Financier 44, pp. 6-15. 19. Siskos, J. and D.K. Despotis (1989), A DSS oriented method for multiobjective linear programming problems, Decision Support Systems 5, pp. 47-55. 20. Siskos, J. and N. Assimakopoulos (1989), Multicriteria highway planning: A case study, Mathematical and Computer Modelling 12, pp. 1401-1410. 21. Despotis, D.K., J. Siskos and D. Yannacopoulos (1991), Experimental evaluation of a multiobjective linear programming software, RAIRO Recherche Opérationnelle 25, pp. 365-380. 22. Despotis, D.K. and J. Siskos (1992), Agricultural management using the ADELAIS multiobjective linear programming software: A case application, Theory and Decision 32, pp. 113-131. 23. Cosset, J.C., Y. Siskos and C. Zopounidis (1992), Evaluating country risk: A decision support approach, Global Finance Journal 3, pp. 79-95. 24. Siskos, J. and C. Zopounidis (1992), Assessing a venture capital institution’s preference model using multicriteria analysis, Belgian Journal of Operations Research, Statistics and Computer Science 31, pp. 7-27. 25. Siskos, J., A. Spyridakos and D. Yannacopoulos (1993), MINORA: A Multicriteria decision aiding system for discrete alternatives, Journal of Information Science and Technology 2, pp. 136-149. 26. Siskos, J. and N.F. Matsatsinis (1993), A DSS for market analysis and new product design, Journal of Decision Systems 2(1), pp. 35-60. 27. Baourakis, G., N.F. Matsatsinis and Y. Siskos (1993), The contribution of data analysis models in agricultural marketing, in: Janssen, J. and C.H. Skiadas (eds.), Applied Stochastic Models and Data Analysis, World Scientific, 75-93. 28. Baourakis, G., N.F. Matsatsinis and Y. Siskos (1993), Agricultural product design and development,in: Janssen, J. and C.H. Skiadas (eds.), Applied Stochastic Models and Data Analysis, World Scientific, 1108-1128. 29. Siskos, J., C. Zopounidis and A. Pouliezos (1994), An integrated DSS for financing firms by an industrial development bank in Greece, Decision Support Systems, vol. 12, pp. 151-168. 30. Siskos, J., D.K. Despotis and M. Ghediri (1994), Multiobjective modelling for regional agricultural planning: Case study in Tunisia, European Journal of Operational Research, vol. 77, pp. 375-391. 31. Siskos, Y., E. Grigoroudis, N.F. Matsatsinis, G. Baourakis and F. Neguez (1995), Comparative behavioural analysis of European olive oil consumer, in Advances in Stochastic Modelling and Data Analysis, J. Janssen, C.H. Skiadas and C. Zopounidis (eds.), Kluwer Academic Publishers, Dordrecht, 293-310. 32. Siskos, Y., G. Baourakis, E. Grigoroudis and N.F. Matsatsinis (1995), Preference disaggregation analysis in agricultural product consumer behaviour, in: P.M. Pardalos, Y. Siskos and C. Zopounidis (eds.), Advances in Multicriteria Analysis (Kluwer, Dorddrecht, 1995), pp. 185-202. 33. Baourakis, G., N.F. Matsatsinis and Y. Siskos (1995), Consumer behavioural analysis using multicriteria methods, in Janssen, J. and C.H. Skiadas and C. Zopounidis, (eds.), Advances in Stochastic Modelling and Data Analysis, Kluwer Academic Publishers, Dordrecht, pp. 328-338. 34. Baourakis G., N.F. Matsatsinis and Y. Siskos (1996), Agricultural product development using multidimensional and multicriteria analyses: The case of wine, European Journal of Operational Research, vol. 94, pp. 321-334. 35. Siskos, Y., E. Grigoroudis, C. Zopounidis and O. Saurais (1998), Measuring Customer Satisfaction Using a Survey Based Preference Disaggregation Model, Journal of Global Optimization, vol. 12, pp. 175-195. 36. Siskos, Y., E. Grigoroudis, C. Zopounidis and O. Saurais (1996), A multicriteria methodology to assess customer satisfaction, Management, vol. I, no 1, pp. 39-43. 37. Siskos Y. and A. Spyridakos (1999), Intelligent multicriteria decision support: Overview and perspectives, European Journal of Operational Research, vol. 113, pp. 236-246. 38. Siskos Y., A. Spyridakos and D. Yannacopoulos (1999), Using artificial intelligence and visual techniques into the procedures of preference disaggregation: the MIIDAS system, European Journal of Operational Research, vol. 113, pp.281-299. 39. Matsatsinis, N.F. and Y. Siskos (1999), ΜΑRKEX: An intelligent decision support system for product development decisions, European Journal of Operational Research, vol. 113, pp. 336-354. 40. Kettani, O., M. Oral and Y. Siskos (1998), A multiple criteria analysis model for real estate evaluation, Journal of Global Optimization, vol. 12, pp. 197-214. 41. Siskos, Y., N.F. Matsatsinis, and G. Baourakis (2001), Multicriteria analysis in agricultural marketing: the case of French olive oil market, European Journal of Operational Research, vol. 130, pp. 315-331. 42. Jacquet-Lagrèze, E. and Y. Siskos (2001), The preference disaggregation approach: Twenty years of MCDA experience, European Journal of Operational Research , vol. 130, pp. 233-245. 43. Grigoroudis, E., Siskos Y. and O. Saurais (2000), TELOS: A customer satisfaction evaluation software, Computers and Operations Research, 7-8(27), pp. 799-817. 44. Mihelis, G., E. Grigoroudis, Y. Siskos, Y. Politis and Y. Malandrakis (2001), Customer satisfaction measurement in the private bank sector, European Journal of Operational Research , vol. 130, pp. 347-360. 45. Spyridakos, A., Y. Siskos, D. Yannacopoulos and A. Skouris (2001), Multicriteria job evaluation for large organisations, European Journal of Operational Research, vol. 130, pp. 375-387. 46. Siskos, Y., E. Grigoroudis, Y. Politis and Y. Malandrakis (2001), Customer satisfaction evaluation: Some real experiences, in: Colorni, A., Paruccini, M., Roy, B. (Eds.), A-MCD-A, Multiple Criteria Decision Aiding, European Commission, Joint Research Centre (2001),pp.297-314. 47. Siskos, Y. and E. Grigoroudis (2001), Measuring customer satisfaction for various services: The role of multicriteria analysis, in Book honouring Bernard Roy, D. Bouyssou and R. Slowinski (Eds.), Kluwer Academic Publishers, Dordrecht, pp. 457-482. 48. Grigoroudis, E. and Y. Siskos (2002), Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method, European Journal of Operational Research, vol. 143, pp. 148-170. 49. Siskos, Y., Y. Politis and G. Kazantzi (2001), Multicriteria methodology for the evaluation of higher education systems: The case of an Engeneering Department, Operational Research an International Journal, Vol. 1, 1, pp.17-41 (in Greek). 50. Sandalidou, E., G. Baourakis, and Y. Siskos (2002), Customer’s perspectives on the quality of organic olive oil in Greece: A satisfaction evaluation approach, British Food Journal, vol. 104, No 3/4/5, pp. 391-406. 51. Grigoroudis, E., Y. Politis and Y. Siskos (2002), Satisfaction benchmarking and customer classification: An application to banking services, International Transactions of Operations Research, Special Issue: Operational Research Models in Banking Management, vol. 9, pp. 599-618. 52. Bouranta, A., A. Kouremenos and Y. Siskos (2002), Comparative satisfaction measurement of ATMs vs tellers, in: C. Zopounidis (ed.), New Trends in Banking Management, Physica Verlag, Heidelberg, pp. 37-52. 53. Krassadaki, E., E. Grigoroudis, N.F. Matsatsinis, and Y. Siskos (2002), The Evaluation of Studies and Training in Information Technology: A Multicriteria Approach, Operational Research an International Journal, Vol. 2, No 3, pp. 321-338. 54. Siskos, Y. (2002), MUSTARD: Multicriteria Utility-based Stochastic Aid for Ranking Decisions, Journal of Behavioral Decision Making, vol. 15 (2002), pp. 461-465. 55. Grigoroudis, E. and Y. Siskos (2004), A survey of customer satisfaction barometers: results from the transportation-communications sector, European Journal of Operational Research, vol. 152, pp. 334-353. 56. Politis, Y. and Y. Siskos (2004), Multicriteria Methodology for the Evaluation of a Greek Engineering Department, European Journal of Operational Research, vol. 156, pp. 223-240. 57. Siskos, Y., N. Bouranta and N. Tsotsolas (2005), Measuring Service Quality for Students in Higher Education: The Case Study of a Business University, Foundations of Computing and Decision Sciences, Vol. 30, No 2, pp. 163-180. 58. Siskos, Y., E. Grigoroudis and N. Matsatsinis (2005), UTA Methods in: Figueira, J., Greco, S., Ehrgott, M. (Eds.), State-of-Art of Multiple Criteria Decision Analysis, Kluwer Academic Publishers, Dortrecht, pp. 297-343. 59. Anestis, G., E. Grigoroudis, E. Krassadaki, N.F. Matsatsinis and Y. Siskos (2006), Skills Evaluator: A multicriteria decision support syste0m for the evaluation of qualifications and skills in Information and Communication Technologies, Journal of Multi-Criteria Decision Analysis, Vol. 14, pp. 21-34. 60. Alexopoulos, S., Y. Siskos and N. Tsotsolas (2006), Planning a reader-oriented strategy for a publishing company: a case study, Journal of Multi-Criteria Decision Analysis, Vol. 14, 89-101. 61. Siskos, Y., E. Grigoroudis, E. Krassadaki and N.F. Matsatsinis (2007), A Multicriteria Accreditation System for Information Technology Skills and Qualifications, European Journal of Operational Research, Vol. 182, pp. 867-885. 62. Grigoroudis, E., P. Kyriazopoulos, Y. Siskos, A. Spyridakos and D. Yannacopoulos (2007), Tracking changes of e-customer preferences using multicriteria analysis, Managing Service Quality, Vol. 17, No 5, pp. 538-562. 63. Siskos, Y. and E. Grigoroudis (2010), New trends in aggregation-disaggregation approaches, in: C. Zopounidis and P.M. Pardalos (Eds.), Handbook of Multicriteria Analysis, Springer, New York, pp. 189-214. 64. Alexopoulos, S., Y. Siskos, N. Tsotsolas and N. Hristodoulakis (2010), Evaluating strategic actions for a Greek a publishing company: a case study, Operational Research an International Journal (to appear).