NAME: Gyanendra Kumar Singh

NAME: GYANENDRA KUMAR SINGH DATE OF BIRTH: 14th Match, 1979 CONTACT: +91-9343538515

WORK EXPERIENCE

1. INTEL TECHNOLOGY INDIA PVT. LTD. BANGALORE (Since December 2005)

Designation: LAN Deployment Engineer

Job Profile: Working as a LAN Deployment Engineer with Intel Technology, Bangalore with Responsibilities of LAN Design and Deployment across Intel offices in APAC Region.

2. INFOSYS TECHNOLOGIES LTD. BANGALORE (March-2004- December 2005)

Designation: Technical Analyst

Job Profile: Worked as a Technical Analyst (Network Domain) with Infrastructure Management Services ,Infosys Bangalore.

3. CMC LTD. NEW DELHI (July-2000 to March 2004)

Designation: IT Engineer

Job Profile: Worked as IT Engineer with Customer Services, CMC New Delhi.

Executive Summary: Cisco and Nortel Certified with 5 Years of experience in Network Design, Implementation and Administration for various Indian and Overseas customer, some of them includes Nortel Networks Inc. North America and APAC, WAN for bank of India and Central bank of India, WAN Design and Implementation for Syrian Railways. Extensively worked on Nortel, Enterasys and Cisco routers and switches. Job responsibilities includes supervision and task assignment for team engineers, project reporting, monitoring SLA, Implementing quality initiative such as ITIL Framework, BS15000 and taking escalated issues.

EDUCATION

Degree Branch Institute Year %/CGPA B.E. Electrical MNNIT(REC) 2000 83.8 % Allahabad

Technical Skills LAN - VLANs and InterVLAN routing, STP,Ethernet,MLT , SMLT ,VRRP ,QOS,RMON,SNMP,Multicating. WAN - ISDN, PPP. Routed Protocols – IP, IPX. Routing Protocols - RIP, OSPF, BGP,IGRP,EIGRP,DVMRP,PIM. Devices and IOS –

Contact Information Phone: +91-9343538515 E-mail: [email protected] Routers – Cisco 1700,Cisco 3600, Enterasys SSR 2000 , SSR 6000 Routing Switches – Nortel Passport 8600,8100,1000,1200,1600 , Baystack Switches (470,450,380 etc), Cisco Catalyst 2900, Enterasys E1 L3, Enterasys VH L2/L3 Cisco IOS – 11.x and later. Nortel s/w – 3.x.x,4.0 Network Monitoring Tools :PCAP, Sniffers, Enterasys Element Manager/ Atlos Manager ,Nortel Device Manager ,Nortel Optivity. Operating Systems :Unix , Windows 2000/NT/98, Solaris.

PROJECTS AT INFOSYS

Client: Nortel Networks Inc, is a world-leader Network and Telecom solutions provider. The company ranks first in Data Switching, reliable and secure network Communication.

Current Project: Nortel Network Technical Support Duration: since 14 months Client - Nortel Network Inc, North America and APAC. Description - Providing Technical Support via telephone, email, fax to customers of Nortel Network Inc. relating to switching products as bay stack , Passport series switchs. Current Role -Technical Support Specialist( Team Lead) Responsibility: Responsibilities includes supervision and task assignment for team of five engineers, project reporting, monitoring SLA, Implementing quality initiative such as ITIL Framework, BS15000 and taking escalated issues that includes Problem isolation, lab simulation and inter-operability testing with other vendor routers and switches, capture and analyze network traces, perform network diagnostics, provide solutions.

Hardware : Passport 8000 and 1000, Bay Stack Series Routing switches. Tools worked on: Sniffer, NMS, Traffic Generator, MIB Browser, CITRIX ICA Client, Clarify CRM Application Software,

PROJECTS AT CMC

Project: WAN Design and Implementation Duration: 10 month Client – Syrian Railways ,Syria Description - Design of WAN for Syrian Railways for connecting 109 railway Station for On-line Reservation and Ticketing Role – As Team Member includes following  Study of telecommunication systems (Tel Exchange Details ,ISDN Switches Used Etc ) of Syria .  Design of IP address, OSPF Routing protocol and backup strategy using ISDN PRIs , ISDN BRIs and PSTN Lines .  Configuration of Cisco routers ( 3700 and 1700).  Telephonic Help to engineers at Syria at the time of Network implementation for 109 locations.

Contact Information Phone: +91-9343538515 E-mail: [email protected] Project : WAN Design and Implementation and Support Duration: 24 month Client – Bank of India ,Canara Bank, Central Bank of India and Reserve bank of India. Description - WAN project was done for providing connectivity to ATM and enabling MBB ( Multi Branch banking ) and connectivity across Various Banks and Bank branches. Role – As Team Member includes following  Network Design and Central Server Location Setup.  Design of IP address, OSPF and RIP Routing protocol and backup strategy using ISDN E1 and ISDN BRIs  Design and implementation of IOS Security  Managing the network with Cisco Routed WAN Management Solution.

Project :Network and System Administration Duration: 6 month Client – Indian Oil Corporation. Description - System and Network administrative activities at their UP state Office Lucknow. Role – Installation, Troubleshooting ,Backup ,User management and Disaster Recovery of SCO UNIX, Solaris ,Windows NT Server, Windows 98/95/2000 ,WAN,LAN.

TRAININGS

# Trained On Period (in Days)

1 Nortel Passport 8600 Switch 20 2 Customer Service Training 5 3 Voice and Accent Training 10 4 MS SQL Server 2000 5 5 SUN SOLARIS System Admin 5 6 SCO UNIX System Admin 5 7 Executive development Program 5 8 CCNA 5 9 CCNP 10 10 BS15000 and ITIL 5

CERTIFICATIONS

# Certification Type Grades/Remarks 1 CCNA( Cisco Certified Network Associate) PASS 2 NCSS( Nortel Certified Support Specialist) PASS 3 CCNP( Routing and CIT Papers ) PASS

Contact Information Phone: +91-9343538515 E-mail: [email protected] CONTACT DETAILS

Permanent Address: Address for Communication: Gyanendra Kumar Singh Gyanendra Kumar Singh 493,Ramanand Nagar #861 , 26 Main, BTM Layout Allahpur–Allahabad. 2 nd Stage , Bangalore UP - 211006 Karnataka-560076 Phone – 0532 - 2507364 Cell : 9343538515

Contact Information Phone: +91-9343538515 E-mail: [email protected]