Purpose and Background

XC2 Software LLC 122 Taylor Drive Fairfax, CA 94930 Contract 2258, Attachment 1 Contact: Randy Engle Email: [email protected] Phone #: 503-650-5100 Fax #: 503-650-5107

Purpose and Background: The purpose of this RFP is to solicit and obtain a commercial full-featured Back Flow and Cross Connection Control Management System to support The City of Seattle Back Flow and Cross-Connection Control program.

The City of Seattle cross-connection control program’s purpose is to protect Seattle Public Utilities’ direct service customers and the public water system from contamination via cross-connections. The program consists of in-premises and premises isolation to control cross-connections. In July 2001, Seattle Public Utilities & Seattle & King County Public Health entered into a joint program agreement in accordance with the adoption of the 1999 WAC 246-290-490. The Utility has three customer classes; Residential, Key (such as other large public agencies e.g. University of Washington), and Commercial (a large organization with an in house staff to administer their backflow program e.g. Boeing).

The Utility Service Inspections group of the Inspection Services Team administers the cross-connection control program, which is part of the Utility Service Teams Division of the Customer Service Branch of Seattle Public Utilities. The program’s business processes falls into two main categories: 1) Inspections: Plan review, site survey & inspections, and 2) Backflow Inventory and Testing: Backflow assembly record, annual testing notification & tests reporting. Cross-connection control inspection and backflow assembly inventory & testing are currently managed utilizing two separate database applications.

Data for this program is currently managed with a legacy MS Access application that is not fully functionally and is not upgradeable. SPU seeks to replace this system with a commercial full featured Backflow Prevention software package to gain the following benefits.  Increase SPU’s reporting capabilities,  Improve data quality  Streamline the process of reporting Backflow test results, site survey and cross connection control, and maintaining that data,

1  Reduce the amount of labor-intensive manual reporting of backflow, site survey, and cross connection control data  Provide new functionality (such as a web front-end and uploading files from key accounts). Our expectation is that the project will result in the implementation of a Backflow test, Site Survey, and Cross Connection Control tracking software application that will streamline existing process, improve data and current technical shortcomings, comply with state requirements, increase usability, and requires less time for SPU staff to manage.

Features expected include but are not limited to:  Electronic access to the primary application in the office or in the field.  Wireless access for field inspectors.  Detailed data screens that facilitate data entry.  On demand query/reporting capabilities, including the ability to export results to other applications *This would include query access to the underlying tables.  Access to archived data.  Automated alert generation of hardcopy letters and emails.  Automated updates of Washington State regulatory requirements.  Automated updates of approved backflow assemblies published by the University of Southern California.

The service level that the project will assist in delivering includes:  Maintaining the backflow and cross connection control data in the most efficient and economical manner possible  Providing regulatory compliance reports to the State of Washington in the most efficient and economical manner possible  Providing compliance reporting data to customers in the most efficient and economical manner possible

2 Performance Standards

This project will result in the implementation of a Backflow test tracking software application that will correct existing process, data, and technical shortcomings, will comply with state requirements, will provide increased usability to customers, require less time for SPU staff to manage, and provide reports for analysis and regulatory compliance

Requirements are:  Provide a Back Flow and Cross Connection Control Management System that meets the SPU requirements as described in the System Requirements Table  Configure and implement the system for SPU in the SPU environment  Convert data from the current MS Access db  Provide an annual maintenance and support contract. Deliverables

Below is a list of the items to implement: 1.XC2 Server (Item XC2-08-BFP-UNL)- 8 Concurrent Users

2.Data Conversion (Per quote)

3.Interface with your CCSS System (Item XC2-XX-UFB-SVR)

4.Vendor Customizations & Configurations at the hourly rate per Attachment #3, in receipt.

5.Email Notifications  In Body of Email (Item XC2-EMAIL-01)  Attachments (Item XC2-EMAIL-03)

6.Test Entry from External System (Item XC2-EX-BFP-PCV)

7.Customized BFP Test Report, at the hourly rate per Attachment #3, in receipt.

Application will be ready for delivery to the Development Database to Seattle Public Utilities by January 23, 2009. Delays on the part of the City of Seattle will may allow deliverable of this requirement accordingly.