Temporary Communications and Fundraising Officer Application Pack

Heart n Soul is an award winning creative arts company. We are looking to recruit a temporary Communications and Fundraising Officer to help us deliver vibrant and effective communications and develop our fundraising through individual giving.

The role will cover for our Communications Officer while they move across to fill a project-specific role to support Heart n Soul’s 30th anniversary oral history project. The role is for 9 months starting in October 2016.

This pack contains a profile of Heart n Soul, job description and application form. For further information about Heart n Soul please see our website: www.heartnsoul.co.uk

To apply, please complete the application form and return to: [email protected]

Alternatively, you can post your application and monitoring forms to General Manager Heart n Soul Douglas Way Deptford London SE8 4AG

For further information, please call Sarah Ewans, General Manager on 020 8694 1632.

1 Closing date: 5pm on 11 September 2016 Interviews: 21 September 2016

2 1. About Heart n Soul

Heart n Soul is an award-winning creative arts company based in South East London.

We aim to transform the lives of people with learning disabilities by enabling them to discover their creativity and grow self-confidence, ambition and independence.

We achieve our objectives through interconnected programmes of art, taking part, training and sharing activity for people with learning disabilities aged 10-65+.

Activities include regular high quality creative sessions for young people (Do Your Own Thing) and adults (Allsorts), bespoke skills development and mentoring support, performance and touring opportunities, and popular inclusive club nights held in mainstream venues. People with learning disabilities inform and shape our work as artists, participants, volunteers, staff and trustees.

We reach over 30,000 people per year in live events, creative sessions and online.

Heart n Soul is a company limited by guarantee and a registered charity. Our annual turnover is £800,000.

We receive about a third of our income from Arts Council England. We raise the remainder from ticket sales and other earned income, donations from individuals and grants from charitable trusts and foundations.

3 4 2. Job Description

The Communications and Fundraising Officer will assist in delivering effective and vibrant communications for Heart n Soul – as part of Heart n Soul’s communications team; and support effective fundraising through individual giving.

They will report to Heart n Soul’s Communications Manager.

The role is 35 hours a week, over 5 days.

Role to include:

Manage communications projects or sub-projects delegated by the Communications Manager

Marketing (3 days a week) Contribute to communicating Heart n Soul activities and events, attracting, engaging and retaining audiences:

Materials  Write copy for publicity materials  Co-ordinate the design and print/publishing of publicity for Heart n Soul projects and events including websites, print materials, promotional eflyers/enewsletters, merchandise and signage and preparing presentations.  Arrange the distribution of publicity materials through all channels as set out in communications plans  Liaise with filmmakers/photographers in the creation of films or photos of Heart n Soul projects and events

Social media/website/s  Actively seek channels of communication online with new and existing audiences  Plan and support the Communications Assistant to develop

5 digital marketing campaigns for specific projects when required and to support our plans to increase reach and engagement of our social media sites and website/s  Ensure all Heart n Soul websites (both organisation and artists) and listings on external sites are up to date

Records/storage  Maintain an archive of marketing materials and photographs  Maintain stocks of photographs as per the media storage policy  Ensure that database inputs, reports and mailing lists concerning communications are up-to-date, accurate and used effectively

Fundraising (2 days/week)

Work with the Chief Executive, General Manager and Communications Manager to develop and implement individual giving in support of Heart n Soul’s 30th anniversary, and develop on-going systems to support individual giving

 Building on what Heart n Soul learnt through its recent crowd- funding and Vitality 10km run campaigns, coordinate a campaign before end March 2017 (target £10,000)  Develop and manage the plan for the campaign  Coordinate social networking, campaign materials and other communications  Develop and manage the budget for the campaign  Keep a learning file for the campaign, pulling together and sharing learning with the team  Coordinate contributions to the campaign by the whole Heart n Soul team, making it a shared endeavour  Support tailored approaches being made to potential high-value donors  Maintain fundraising records on the database, manage Gift Aid and Just Giving, working with the Administrative Assistant

Team Duties:

6  Line-manage the Communications Assistant  Take part in team meetings  Be an active team-player in the communications and wider teams  Play a role in the smooth running of the office and organisation as required  Help to maintain Heart n Soul’s database and Communications mailing lists  Operate within Heart n Soul policies at all times  Work within agreed budgets  Undertake any other duties reasonably requested by your line manager or the Chief Executive

3. Person Specification:

Essential:  At least 2 years experience of communications in a relevant environment  At least 2 years experience of successful individual giving and fundraising campaigns  Excellent written and verbal communications skills  Excellent, confident interpersonal skills  A strong team-player  Flexibility  Excellent IT and web skills including a good working knowledge of photoshop and imovie  Highly motivated and able to work under own initiative  Conscientious and accurate, with good attention to detail  Good time management and ability to work multiple priorities to deadlines and well under pressure  A knowledge of and commitment to the principles of Equal Opportunities

7 Desirable:  Experience of database systems  Experience of working with people with learning disabilities

This role is subject to an enhanced Disclosures and Barring Service check.

Application Form

Please use BLACK ink or type, as this form will be photocopied

Please return this form to: Email:[email protected] Post: Heart n Soul, The Albany, Douglas Way, Deptford, London, SE8 4AG

Please mark envelopes or include as the email subject header REF: Communications and Fundraising Officer

Applications must be received by: 5pm on 11 September 2016

Address

Postcode

Home/work phone Mobile phone

8 Email

Education and training Dates Name and address of Subject and qualifications attended school/college/ institution gained (if any)

Relevant professional development/Short courses attended

Work history

9 Dates Name and address Services provided/main of organisation responsibilities

Why are you interested in this role and what can you offer? Please use this space to tell us about your skills and experience - use no more than two sides of A4, with a minimum of 14 point font size. Please think about the job description and person specification and tell us how you could meet our needs.

10 11 References Please give the details of two people who we can contact to find out more about your work. We will not contact your referees until after any interview.

Name Reference 1 Reference 2

Address Address

Phone Phone

Email Email

How do they know you? How do they know you?

Is there any other information that you want to or should tell us? (if yes, please give details)

12 The information I have given in this application form is honest and truthful.

Signed: Date: