CURRICULUM VITAE July 2016 NAME: - John Frederick Fletcher, CSci, FICorr
ADDRESS: - 6 Highlands Drive, Offerton, Stockport SK2 5HX, UK
HOME TELEPHONE No.: - +44 (0)161 371 6000
E-mail: - [email protected]
DATE OF BIRTH: - 25th September 1949
EDUCATION & QUALIFICATIONS: -
1962 - 1969 Burnage Grammar School (South Manchester) O-Level GCE 5 passes A-Level GCE 2 passes, Maths and Physics
1969 - 1974 Stockport Technical College HNC Electrical Engineering (endorsements in Maths and Programming.)
1975 - 1978 Stockport Management Centre - Certificate in Industrial Management 1979 - 1981 Manchester Polytechnic (Faculty of Management) – Diploma in Industrial Management
1995 Dale Carnegie Leadership Course
Fellow and President (until November 2016) of the Institute of Corrosion, Trustee & Member of ICorr Council, Chartered Scientist, Chairman & Director of Correx Limited, Vice Chairman ASTM D01 Committee on Paints, Member of SSPC & NACE.
SUMMARY: -
Technical Support Manager with responsibility for Customer Support, Quality & Environmental Management Systems, Technical Papers & Presentations and Conformity to Standards. Originally trained as an Electronic Engineer with 8 years experience of General Sales Management for both Home and Export markets, with periods of responsibility for Projects, Technical Support and Quality Assurance Management. Currently I am responsible for technical sales and customer support, ISO 9001 & ISO 14001 certification, product standards compliance and publishing technical papers and articles.
SPECIFIC EXPERIENCE: - Experience of product development planning and introduction of new products.
- Considerable experience and knowledge of coating test methods including membership of CEN and ASTM working groups drafting methods of test for coatings also experienced in BS and ISO committees. - Wide knowledge of the International Market for coating testing equipment including physical test and concrete. - Experience of the Market for Statistical Process Control Systems and NDT (ultrasonic) products. - Sales skills developed with End-User customers, Export & UK Distributors, Dealers and Agents. - Knowledge and experience of new product launch methods, ISO 9000 & ISO 14001 systems, International repair and servicing including Certification to National & International Standards. - Experience in presentations to conferences, seminars and workshops on topics related to testing coatings. - Recent publications in many of the coating industry’s magazines and journals.
CURRENT EMPLOYMENT: - Elcometer Instruments Ltd., Edge Lane, Manchester, M43 6BU, UK.
Apr. ’98 – Date Technical Support Manager
The role has two main managerial facets, technical support for the products and QA & Environmental system management. The marketing aspect within Technical Support aims to raise the awareness of the company by publishing articles and editorials on coatings related products and issues, by presenting technical papers on behalf of the company and by developing user training programmes. I am also responsible for the product training delivered by the customer support team to Elcometer employees, distributors and customers. The Technical Support Department provides technical oversight to sales literature, advertising, press releases, training, demonstrations and technical support including operating instructions and service manuals. I am responsible for technical support for existing products in the Elcometer range and for advising the M.D. about technical issues raised by Users and Distributors. Monitoring of relevant measurement methods and techniques available, in both research and development phases, and recommending such projects to the M.D. is also within my remit. I am an active member of ASTM, ISO, CEN & BSI standards committees, SSPC and NACE technical committees and I am chair of the ASTM D01 Main Committee and the D01.23 Sub-committee. Nov. ’96 – Apr. 98 Special Projects Manager
Responsible for development and introduction of a new coating thickness technology based on the Thermal Wave principle, through a collaboration agreement with the University of Bath. The project was closed in April 1998 and the Development and Application team was re-deployed into the core business.
Oct. '93 – Nov. 1996 New Product Planning & Technical Support Manager
Responsible for the planning, introduction and launch of new products for the Elcometer range of test and measurement equipment. Including the preparation and agreement of new product proposals, marketing and engineering specifications, the planning and monitoring of development, both in-house and third party, together with the preparation and implementation of product launch plans Responsible for recommendations to the M.D. on repair policy and the management of the Repair and Servicing of the Elcometer range of products. This includes the management of internal and external repair and re- calibration resources.
Nov. '89 - Sept. '93 General Sales Manager (Elcometer Products)
Responsible for sales and marketing of all Elcometer Products worldwide, including merchanted products from the USA and other sources, including two-year’s experience of selling Dataputer SPC Systems. Management of internal and external Sales personnel and Export Dealers and Distributors. Management and organisation of Trade Shows and Exhibitions worldwide.
Oct. '87 - Nov. '89 Quality Assurance Manager (Elcometer and Dataputer Products)
Started reorganisation toward BS 5750. Accreditation to BS EN ISO 9002 was achieved in May 1994. Developed final test methods for both Elcometer and Dataputer product ranges together with a traceable coating thickness measurement method for standards.
Mar. '83 - Oct. '87 UK Sales And Technical Services Manager (Elcometer Products)
Successfully developed the home market for Elcometer Products including the achievement of £1.0 million annual turnover in the U.K. for the first time in 1985/86. Additional responsibilities for Technical Presentations, UK Exhibitions, Export Distributor and Dealer Training and new product assessments.
Apr. '82 - Mar. '83 Projects Manager (Elcometer Products)
Recruited to oversee the transition of new products from the R. & D. Laboratory to Sales by co-ordinating the activities of Production, Marketing and Technical Departments. Linking these activities and contributing to sales literature, operating instructions and launch packs.
PREVIOUS EMPLOYMENT: -
Oct. '69 - Mar. '82 Mullard Hazel Grove. Formally Associated Semiconductor Manufacturers (A.S.M.) now Phillips Components Ltd.
Starting as a Technical Assistant to a Microwave Development Engineer, I progressed through Microwave Development Engineer and Senior Microwave Development Engineer to Microwave Development Group Leader specialising in metallic coating techniques for semiconductor and dielectric materials used for components and circuits for RADAR and communications applications.
OTHER INTERESTS: - Personal computers Writing and Painting Rugby Union (10 years experience as Hon Secretary for two Clubs) Theatre /Cinema/ Music /Reading/Travel/DIY I hold a clean driving licence.
FURTHER PERSONAL DETAILS: -
Married with one son aged 40 years. My wife, of more than 43 years, was a teacher of modern languages to 11 to 16 year olds, French and Italian with additional responsibility as a Head of Year and an examinations officer. She is now retired. My son, having finished his Masters Degree (Computer Science) at the University of Bath, is employed as a Risk Compliance Manager for a company based in Manchester.
John F Fletcher