Children's Services Panel 6 January 2010 at 10.00Am Item 4 Appendix a - Draft Children

Agenda Item 6 Appendix A

Hertfordshire Children’s Trust Partnership

Children and Young People’s Plan (CYPP) 2010/11

099220129d6209b83689bef453e3f63a.doc 1 Agenda Item 6 Appendix A

Theme Safeguarding Priority 1 Children and young people are safe from abuse and neglect Priority Lead Ann Domeney, Deputy Director (Children and Families) Every Child Matters Staying Safe Outcome

(a) Population What specific groups of children will this priority focus on?

Children and young people who are at risk of significant harm Children and young people who are vulnerable and have additional needs

(b) Conditions We Want To See What positive conditions of wellbeing do we want to see?

Children and young people:

 Are protected from abuse and neglect wherever they live  Can access preventative services earlier and more easily  Are involved in and consulted about the services they receive

Parents and carers of children and young people:

 Have good access to information and services to help them support their children  Can access preventative services to prevent problems from escalating

Partners working with children and young people:

 Demonstrate a minimum base of core safeguarding competencies  Communicate and share information with one another effectively  Are helped to improve the quality of their safeguarding practice by the Hertfordshire Safeguarding Children Board  Work collaboratively to provide effective integrated support to children and young people who have additional needs

(c) The Story Behind The Baseline How have we been performing against this priority in the last year? Additional text to be inserted – APA 2008/ unannounced inspections

The position statement for safeguarding will update the story behind the baseline and this will be published in late January 2011.

099220129d6209b83689bef453e3f63a.doc 2 Agenda Item 6 Appendix A

(d) How will we know if we have improved? Which key performance indicators will tell us if we are improving? (1) Rate per 1,000 children and young people who have social care referrals compared with those who have Common Assessment Frameworks (CAFs)

(2) The number of children subject to a child protection plan for more than two years. National Indicator 64

(3) The percentage of initial assessments for children’s social care carried out within seven working days of referral. National Indicator 59 (LAA2 target)

(4) The percentage of core assessments for children’s social care that were carried out within 35 working days of their commencement. National Indicator 60 (LAA2 target)

(5) The number of repeat incidents of Domestic Violence National Indicator 32 (LAA2 target)

(6) Number of allegations of violent or sexual assault committed on a child by an adult that leads to an offence brought to justice

(7) Number of cases referred into social care (baseline to be established April 2010 - Local indicator)

099220129d6209b83689bef453e3f63a.doc 3 (e) Action Plan for Priority

The following key actions will make the greatest contribution to improving performance against this priority in 2010/11. Please note these do not represent all actions taking place to improve this priority, but the actions that will have most impact.

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 1.1 Improve the quality of Hertfordshire Children’s Trust HSCB Andrew Partnership (HCTP) safeguarding practice in collaboration Wellington with Hertfordshire Safeguarding Children Board (HSCB): (a) Safeguarding Training sub-group to identify and ensure that key staff in all agencies are trained to respond to safeguarding risks arising from religion, culture, race, gender, disability issues (Deborah Brice) (b) Clarify guidance produced for all agencies regarding sharing information at level 2 (Chris Miller) 1.2 Improve the quality of HCTP safeguarding processes and CSF Ann systems to improve the outcomes of children at risk Domeney (a) Embed the consistent application of clear thresholds March 2011 CSF Multi agency audit of across the partnership for CAF, assessments, and cases referred into referrals to children’s social work (David Ring) social care (b) Embed the consistent application of thresholds across March 2011 CSF Audit of quality of the county for children who are subject to child CP plans protection plans (Sue Williams) (c) The HSCB to consider adopting the Graded Care HSCB profile Scale as a model/tool to address deficits in the assessment of neglect by all agencies (Deborah Brice) (d) Improve the identification of children at risk that present Tbc Health

099220129d6209b83689bef453e3f63a.doc 4 No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery in A & E and improve the joint working with acute trust, the police and social work teams – SMARTER action to follow Scrutiny committee early in 2010 (Deborah Brice) (e) Better co-ordinate pre-birth planning between Health midwifery, adult services, HFTP, CMHT and Children’s Tbc services (Midwifery Lead)

1.3 Identify 6 children’s centres to be part of a pilot over the March 2011 CSF Helen next 12 months to measure and evidence the impact that Ashdown children’s centres have had on safeguarding 1.4 Strengthen support to schools, health, voluntary CSF David Ring Numbers of CAFs organisations and others to develop Early Intervention: completed (a) Establish local multi-disciplinary early intervention teams, which will: i. enhance the provision and impact of targeted March 2011 Outcomes of services by ensuring children and young people CAFS receive the right response at the lowest level of need, by the right agency at the right time ii. enable swift and easy access to more specialist services where the thresholds are met (David Ring) (b) Where thresholds are not met ensure the CAF processes are used effectively to identify and meet the additional needs of children and young people at the earliest possible time (David Ring) (c) Ensure effective management of cases at the interface March 2011

099220129d6209b83689bef453e3f63a.doc 5 No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery of the early intervention teams and the specialist safeguarding teams by increasing the work done at level 2 (Ann Domeney) (d) Partners to agree resources that will be made available for multi-agency teams (John Harris) 1.5 Improve the quality of the information shared on Domestic March 2011 Police Chris Miller NI 32- TBC Violence with the Police, health and social care in order to better prioritise and establish appropriate levels of interventions

099220129d6209b83689bef453e3f63a.doc 6 Appendix A

Theme Safeguarding Children and young people achieve their full Priority 2 potential whilst in and moving on from care Jonathan Fisher, Head of Placement and Priority Lead Provider Services, CSF Every Child Matters Staying Safe Outcome

(a) Population What specific groups of children will this priority focus on? All children and young people in Hertfordshire who are currently in local authority care or who are leaving care.1 (b) Conditions We Want To See What positive conditions of wellbeing do we want to see? The right children and young people are in care.

Children and young people looked after:  Receive timely and quality care planning  Have a choice of placements to meet their needs  Attend school and have flexible and supportive arrangements to do so  Have regular health and dental assessments to stay healthy.

Children leaving care:  Can access appropriate accommodation and do not become homeless  Can access appropriate skills and qualifications to live independently and remain in education, employment and training.

(c) The Story Behind The Baseline How have we been performing against this priority in the last year? The number of children looked after has increased by approximately 150 in the last 12 months. This is due to a number of factors such as Baby Peter and the “Southwark Judgment” leading to homeless 16+ young people becoming accommodated and more young people remaining in care post 16. This has put pressure on fostering and residential placements and all support services for children looked after.

We have responded by commissioning service providers and investing in in- house foster care. The new Private Finance Initiative (PFI) has ensured children in residential care are in well designed and resourced buildings. The new Adolescent Resource Centre will ensure effective multi-agency responses to those children with complex needs.

1 Care leavers are defined as those who have had at least 13 weeks in care after their 14th birthday, and for at least 24 hours beyond their 16th birthday that are making the transition from the direct care of the local authority to independence. This includes children and young people with learning difficulties and disabilities with continuing care needs. 099220129d6209b83689bef453e3f63a.doc 7 Appendix A

Further improvements in services for children looked after have been made and this continues to be reflected by better performance in ensuring timely Personal Education Plans, Health Assessments, Reviews and the participation of children in their care planning. While they now have allocated social workers, more work is necessary to ensure that children looked after have a good relationship with those social workers.

There remains the opportunity to improve the quality of care planning further and ensure that there are sufficient good quality foster carers to help children and care leavers achieve their potential. We want to expand the support for children to live with family and friends. We wish to promote special guardianship and adoption as alternatives to being looked after and there needs to be a broad range of semi-independent provision.

We want to improve the health of children looked after and ensure that services are accessible to promote their emotional wellbeing and provide advice, particularly in the area of sexual health. Children’s views matter and we need to ensure that the views of all children are sought and reflected in the service they receive. (d) How will we know if we have improved? Which key performance indicators will tell us if we are improving? (1) Children looked after cases which were reviewed within required timescale. National Indicator 66 (LAA2 target) (2) Children and young people feel safe and settled in matched placements which meet their needs: a. Number of placements within period of time (NI62) b. Care leavers in suitable accommodation (NI147) c. Timescales to achieve adoption and permanency (NI61) (3) Percentage of Children Looked After (CLA) with up to date Personal Education Plans (PEPs) (4) The percentage of children and young people looked after who had annual health and dental check (5) The percentage of children and young people looked after aged 16 to 19 in Hertfordshire who are not in education, employment or training.

(This indicator is now reported as part of Priority 7.)

(e) Action Plan for Priority

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 2.1 To keep children looked after healthy: September PCT/CSF Deirdre Social Care 2010 Ginnity Portfolio Management (a) Increase the percentage of health and dental PCT Group (SCPMG)/ assessments completed (Deborah Brice) Social Care Key (b) Improve access to a range of diverse mental health PCT Dataset (SCKD) services and agree a new model of Children and Adolescent Mental Health (CAMH) CLA service delivery (Lynne Tyblewski) (c) Continue to reduce the number of conceptions by children looked after by improving sexual and relationship education and access to sexual health services and advice (Liz Bell) 2.2 Provide excellent services for children looked after by September CSF Dawne Brent SCPMG/ SCKD improving the timeliness and quality of care planning and 2010 casework: (a) Children looked after are able to participate in their reviews in a form most suitable to them (b) Reviews report that children are well matched and supported in their placement (c) Children participating in the process receive feedback in a way which is meaningful (Martin Bailey)

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery (d) Children looked after experience a good relationship CSF with social workers (Jill Forrest) 2.3 So that the right children are in care at the right time: SCPMG/ SCKD

(a) Specialist Children’s Services and Specialist Adolescent Teams are targeted to help children at risk of significant harm to stay within families and communities wherever appropriate (Helen Mann) (b) The ‘Think Family’ initiative is engaged in supporting children returning to their families (Helen Mann) (c) The use of special guardianship and adoption are promoted as alternatives to being looked after (Jill Forrest/Brenda Simmonds) (d) The Adolescent Resource Centre is targeted at preventing entry into care and placement disruption (Lynn Knowles) 2.4 Improve the opportunities and services available to children April 2011 CSF Aidan Moffat SCPMG/ SCKD in care and care leavers in Hertfordshire:

(a) Increase the range and quality of provision of leaving care (monitored by accommodation for care leavers (including specialist accommodation percentage of care teenage placements) (Lin Phillips) strategy leavers in appropriate accommodation) (b) Improve the proportion of CLA who are in in-house Five year invest CSF foster care and the range of foster care placements, to save including teenage placements (Karen Devereux) programme

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery (c) Increase the use of support of friends and family care (monitored by (Karen Devereux) percentage of children looked after placed with Friends and Family foster carers) (d) Involve young people in the choice of placements (Dawne Brent) (e) Provide care leavers with a timely pathway plan which is reviewed every six months and meets quality standards (Lin Phillips) 2.5 Agencies work effectively together so that children looked April 2011 CSF Felicity Evans SCPMG/ SCKD after achieve their full education potential through the development of the virtual school (see 7.1) and: (a) Improved attendance of children in education (by Schools reducing children looked after absent from school) and CSF (b) High quality Personal Education Plans (PEPs) that are Schools undertaken in a timely manner (c) Effective pathway planning through reviewing pathway plans within timescales (Lin Phillips) (d) Increasing the proportion of children looked after who are engaged in study support and out of school hours learning and other positive activities (e.g. sports, arts) and volunteering (Felicity Evans) (e) Promoting the use of the extended opportunities subsidy by children looked after (Helen Ashdown)

Theme Safeguarding Priority 3 Children and young people are confident to respond to bullying Priority Lead Gill Jones, Head of Standards and School Effectiveness Every Child Matters Staying Safe Outcome

All children and young people in Hertfordshire, particularly those from vulnerable groups, who are affected by bullying.2 This includes bullying related to:  Appearance or health conditions, gender or sexual orientation  Ethnicity, religion or culture, disability or special educational needs

(b) Conditions We Want To See What positive conditions of wellbeing do we want to see? Children and young people:  Have confidence that bullying is being dealt with effectively in schools and in communities  Feel empowered to respond confidently to bullying  See a reduction in the number of bullying incidents over time.3 (c) The Story Behind The Baseline How have we been performing against this priority in the last year? In Hertfordshire approximately 29% of children and young people reported being bullied in school once or more in 2007/08 (compared to 25% nationally).4 Children’s fear of bullying is higher than actual bullying, and is higher amongst girls.5 There continues to be a gap between the level of bullying children and young people say they have experienced and the levels of incidents recorded.

Verbal forms of bullying reduced by 9% during 2008/09 although they still account for nearly half of all incidents. Reported incidents of cyber bullying recorded in schools have risen although they remain comparatively low when compared to the findings of national young people surveys.

The most common form of bullying is around appearance/size (although this has reduced by 14% in 2008/09). The proportion of sexualised bullying cases has doubled in 2008/09.

2 ‘Bullying’ is defined as: Behaviour by an individual or group, usually repeated over time, that intentionally hurts another individual or group either physically or emotionally. 3 Increased reporting initially may indicate improvement in practice or awareness 4 Ofsted TellUs3 survey. Data from TellUs4 survey will be available early in 2010 and used to refresh this information in the Story behind the Baseline 5 Health Related Behaviour Questionnaire 2008 099220129d6209b83689bef453e3f63a.doc 12 Appendix A

In 2007/08, 36% of Hertfordshire pupils reported that their schools deal quite or very well with bullying (national 35%).5 Further details are available at: www.thegrid.org.uk/learning/hwb/bullying. Engaging children and young people in developing anti-bullying policy and practice is well-embedded in this priority area; during 2008/09, this has included peer support, establishing the ‘HABI Your Say’ initiative and the direct involvement of young people in the workshop to develop this 2010/11 action plan.

The Hertfordshire Safeguarding Children Board (HSCB) has an important role in monitoring policies, practice and procedures for all HCTP agencies. The HSCB Business Plan 2009/11 also includes a particular emphasis on e-safety as one of its key thematic areas.

(d) How will we know if we have improved? Which key performance indicators will tell us if we are improving? (1) The percentage of children who report that their school deals well with bullying (Ofsted TellUs; Health Related Behaviour Questionnaire)

(2) The number of bullying and racist incidents reported by schools (district and county data).

(3) The percentage of schools and other settings with anti-bullying accreditation (measured by those who have achieved accreditation and those working towards).

(4) Children who have reported experiencing bullying. National Indicator 69 (LAA2 Target)

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 3.1 Monitor, support and challenge practice in schools and CSF Maggie other settings: Woods (a) Comprehensive and timely reporting of incidents via Termly data Anti Bullying local authority systems including challenging schools School Group submitting ‘nil’ or no returns (Ros Cooper, Kate Smith) CSF Board (b) Provide training and support to schools, partners, and Termly CPD other settings in line with the Hertfordshire anti-bullying Consultancy on guidance, including a focus on vulnerable groups request (Karin Hutchinson) (c) Embed effective practice on preventing and dealing Spring Term County e safety with cyberbullying in schools (Ann Layzell) 2011 group (d) Embed effective practice by school governing bodies in Summer Term anti-bullying work, including training the governance 2010 trainers (Peter Hobbs) (e) Use the outcomes of the secondary pilot reviews to Summer 2010 challenge practice in secondary schools (Karin Hutchinson) (f) Develop a programme of anti-bullying work with special Autumn 2010 schools and ESCs that reflects the particular nature of bullying in these settings (Maggie Woods)

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 3.2 Develop the Hertfordshire anti-bullying accreditation CSF Karin programme: Hutchinson (a) Increase the number of schools achieving and working Spring term CSF Anti Bullying towards accreditation (Karin Hutchinson) 2011 School Group CSF Board (b) Increase available support to schools by providing them Summer Term with regular Continuing Professional Development 2010 / Autumn (CPD) networking opportunities and identify good Term 2010 practice models (Karin Hutchinson)

3.3 Engage partners and the wider community in identifying CSF/Herts Liz Biggs/ joint working opportunities to promote and further develop Police Richard anti-bullying policy and practice within the context of Beechey community cohesion, including: (a) Police protocols in and around schools (Richard Summer Term Anti Bullying Beechey) 2010 Community Group (b) The roll out of restorative justice training for street level Summer Term police officers across Hertfordshire (Richard Beechey) 2010 (c) Community support for anti-bullying programmes Summer 2010 through the Safer Schools Partnership pilot in Watford (Richard Beechey) (d) Engaging complementary and supplementary schools Summer Term in anti-bullying policy and practice (Carole Connelly) 2010 (e) Implementing the Stonewall Education Champions Autumn 2010 action plan (Karin Hutchinson)

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery (f) Develop an anti-bullying community strategy (Liz Summer Term Biggs) 2010 (g) Mechanisms for information sharing/data and Summer Term CSF Anti Bullying partnership working with District Children’s Trust 2010 School Group Partnerships (DCTPs) (Karin Hutchinson) Termly data 3.4 Establish a programme for supporting children and young CSF Karin people to engage with anti-bullying policy and practice: Hutchinson (a) Provide peer support training to children and young Spring Term County e safety people (via Herts Anti-bullying Initiative (HABI) 2010 group including the Cybermentor programme and sexualised bullying workshops (Karin Hutchinson) (b) Use feedback from children and young people gathered Termly reports Anti Bullying through the HABI Your Say programme to inform the School Group anti bullying strategy (Karin Hutchinson) (c) Children and young people receive quantitative and Annual qualitative feedback about anti-bullying, including the conference: impact this has had on policy and practice (Liz Biggs) June 2010 (d) Provide information to children and young people within Autumn Term schools and other care settings on how to keep safe 2010 online (Ann Layzell) 3.5 Parents and carers are confident to respond to bullying: CSF Liz Biggs (a) Increase parental awareness of anti-bullying activity Spring Term Anti Bullying and support in schools and the wider community (Karin 2011 Community Group Hutchinson)

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery (b) Maintain and further develop resources and information Update as County e safety for parents and carers on how they can support their required group children and young people to keep safe online (Ann Layzell) (c) Develop and deliver a training package to equip staff Summer Term Anti Bullying who support students and parents through Extended 2010/Spring School Group Services to provide high quality anti-bullying support Term 2011 (Kathy Dunnett) (d) Monitor the impact of the countywide advocacy and 6 monthly Termly and mediation services (Liz Biggs) review: contract meetings 12 Jan 2010 6 July 2010

Theme Narrowing the Gap Children and young people’s emotional wellbeing Priority 4 and mental health is well supported Priority Lead Lynne Tyblewski, Joint Planning and Commissioning Manager (CAMHS) Every Child Matters Being Healthy Outcome

(a) Population What specific groups of children will this priority focus on? All children and young people aged 0 to 18 years who are resident, educated or registered to a GP in Hertfordshire. Vulnerable groups at risk include children of parents with emotional health problems. (b) Conditions We Want To See What positive conditions of wellbeing do we want to see?

 Are less likely to self-harm, attempt or commit suicide  Are better equipped to cope with change in their lives and worry less  Can access local services to support their emotional and mental health  Take part in leisure activities to improve their emotional and mental health

Parents and carers of children and young people:

 Know what services are available to support their child’s emotional and mental health and where to access them.

Partners working with children and young people:  Are trained to recognise children’s emotional and mental health needs, and can direct children to appropriate support at an earlier stage  Reduce inappropriate referrals to specialist services by offering earlier support, making services available to children with most complex needs.

(c) The Story Behind The Baseline How have we been performing against this priority in the last year? The CAMHS Review in November 2009 supported the identification of priorities for delivery of the CAMHS Strategy 2009/2012. The strategy action plans and the developments identified at the review were included in the planning process for this priority.

A focus group of key practitioners came together at the review and areas of good practice for CAMHS were identified and have the following successes:

 Youth Justice – we have the lowest custody rates in the region  Behaviour support workers report that the number of exclusions from

schools has plummeted  Targeted Mental Health in Schools – this has been commended as a good practice area by the region  Schools and the Voluntary Sector have joint standards and quality measures for good practice when working with C&YP with mental health issues  Herts Counselling Strategy is an area of good practice  Children Looked After – access to CAMHS needs progressing

A key priority for CAMHS in 2010 is to commission a comprehensive needs assessment and mapping of all services for emotional well-being and mental health so that we are clear that the services work effectively in a joined-up way for children, young people and their families.

At present we know that approximately 10% of children and young people between five and fifteen in Great Britain had a clinically diagnosable mental disorder that is associated with “considerable distress and substantial interference with personal functions” such as family and social relationships, their capacity to cope with day-to-day stresses and life challenges, and their learning.6

Translating this to Hertfordshire suggests that potentially 20,140 children and young people age 5 to 19 may require some level of support or intervention for their emotional wellbeing and mental health. Prevalence rates varied according to a number of characteristics: for example problems are more common among 11 to 15 year olds than five to 10 years olds; and are more common in boys than in girls. Prevalence rates for pre school aged children are suggested to be between 7% and 12%.7

Rates of mental health problems and disorder differ according to the type of environment in which children live. Mental health problems/ disorders are more likely among: children living in lone parent families; children looked after; children and young people who are homeless; young offenders; children and young people with a learning disability and children who are carers.

A key area identified for future development is services for vulnerable children and young people including those with learning difficulties and disabilities. The East of England CAMHS Review team have offered support in this and other areas to assist us in progressing joined up services.

The other areas identified include early intervention services and how they work together, transitions from child to adulthood in mental health services, clarification of the care pathways between inpatient units, specialist CAMHS and universal services and communication between services and with service users.

Participation of children, young people and families in the services we

6 Green, McGinnity, Meltzer et al, 2005, Mental Health of Children and People in Great Britain 7 Jenkins et al, 1980; Lavigne et al, 1995; Costello et al, 2005 099220129d6209b83689bef453e3f63a.doc 19 Appendix A commission for emotional well-being and mental health is a key priority. The Children’s Commissioning Group are currently involved in the development of the CAMHS early intervention services commencing in January 2010. There are also plans to develop participation in other areas of CAMHS.

Knowledge about the causes of mental ill health and about risk and resilience factors make clear that a whole system approach is required to improve the emotional wellbeing and mental health of children. There have been increased levels of overall investment in services and a greater emphasis on commissioning services across all tiers of provision. Through the delivery of our Emotional Wellbeing and Mental Health Strategy, we will:

 Promote emotional wellbeing and positive mental health through activities to effectively engage the wider community; raise awareness; tackle stigma; advocate early help seeking; and involve children, young people and their families and carers in the development and review of services;  Work in partnership to deliver a range of integrated preventative and early intervention services that are flexible and accessible in supporting and meeting the needs of all children and young people;  Take a coordinated approach to the delivery of targeted provision for children and young people from vulnerable groups including those with learning difficulties and disabilities;  Work better together to ensure that children and young people with complex mental health needs have timely access to the level of support and expertise they need.

(d) How will we know if we have improved? Which key performance indicators will tell us if we are improving? (1) The effectiveness of Children and Adolescent Mental Health Services (CAMHS) for children and young people: • Age appropriate services for 16/17 year olds • Range of CAMH services commissioned for children with a learning disability • Range of early intervention services jointly commissioned and provided • 24 hour access to mental health assessment or follow up next day where indicated. National Indicator 51 (LAA2 Target) (2) The number of children and young people in Hertfordshire aged 0-18 who wait more than 13 weeks for a CAMHS outpatient appointment. (3) The number of schools and other settings participating in Hertfordshire ‘Feeling’ Good’ week to promote children’s understanding of emotional and mental health services.-

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 4.1 Develop and embed emotional wellbeing and positive mental HCTP Lynne health through activities to effectively engage the wider Tyblewski community; raise awareness; tackle stigma; promote early intervention to catch problems early (a) Actively seek the views of children & young people and Ongoing their families and carers in the development and review of services using Integrated Practice to promote better understanding and awareness about emotional and mental health services across a range of settings (Lynne Tyblewski) (b) Measure the impact of the Hertfordshire UK Penn September Resilience in schools and other settings (e.g. CLA, 2010 Specialist Adolescent Team and Youth Connexions) (Lucy Bailey) (c) Ensure that clear protocols and planning arrangements are December 2010 agreed and put in place for key transition for children and young people e.g. Children Looked After (links to Priority 2) (Lynne Tyblewski) (d) Map the services that contribute Emotional Mental Health October 2010 and Wellbeing of children and young people and develop a monitoring framework with partners (Lynne Tyblewski)

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery (e) Use the results of the CAF evaluation to inform service Ongoing planning (Frances Coupe) (f) Work with commissioned Voluntary and Community Ongoing Sectors Services to engage with “hard to reach” groups (Lynne Tyblewski) 4.2 Deliver a range of integrated, preventative and early Lynne intervention services that are flexible and accessible in Tyblewski/ supporting and meeting the needs of all children and young David Evans people: (a) Maintain and develop links with Targeted Mental Health in March 2011 Schools initiative (TAMHS) including learning from best practice (b) Raise awareness and develop links with Tier 2 services and establish links with wider universal and preventative services via: i. Effective monitoring of services and referrals Ongoing ii. Promoting partnership working across a range of services providers to ensure that needs are met in a timely way iii. Development of the Emotional Wellbeing and Ongoing HCTP Mental Heath Workforce linking into the HCTP Children’s Children’s Workforce Development Strategy to build Workforce capacity, resilience, capability and skill base across Development all services Lead -TBC

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 4.3 Take a coordinated approach to the delivery of targeted HCTP Lynne EW & MH Steering provision for children and young people from vulnerable Tyblewski Group groups: (a) Review emotional wellbeing and mental health support for October 2010 vulnerable groups e.g. Learning difficulties and disabilities (LDD) by examining care pathways (b) Identify improvements that can be made through integrated December 2010 approaches to delivery

4.4 Provide children and young people with complex mental health Janis needs with timely access to the level of support and expertise Pridgeon they need: (a) Embed services at Forest House to continue to provide a June 2010 range of acute, therapeutic and eating disorders day/in patient services 24 hours a day, seven days a week. (b) Further develop a locally provided eating disorder service September that links with universal services, helps reduce out of 2010 county placements and reduces repatriation timescales (c) Extend the Adolescent Outreach Service to provide June 2010 emergency cover to the current ‘on call’ system providing an acute response in Accident & Emergency Departments. Pilot an extension of cover until 8pm to ensure a Crisis Assessment & Treatment Team at 8pm (d) Use the CAPA model to develop a consistent countywide approach to specialist mental health provision within specialist Child and Adolescent Mental Health Services (CAMHS) clinics.

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery (e) Fully develop outcome and performance measures throughout the Specialist CAMHS Service ensuring quality and best practice which will include: i. CAMHS Outcome Research Consortium (CORC) ii. Quality Network for Inpatient CAMHS (QNIC) iii. Service User Feedback iv. Stakeholder Feedback

Theme Narrowing the gap Priority 5 Children and young people have a healthy weight Priority Lead Anka Johnston, Children’s Healthy Weight Manager Every Child Matters Being Healthy Outcome

(a)Population What specific groups of children will this priority focus on?

All children and young people in Hertfordshire aged 0 to 19, particularly those who are overweight or obese, and children 0 – 5 years.

(b)Conditions We Want To See What positive conditions of wellbeing do we want to see?

Children and young people:  Are not overweight and lead healthy lifestyles in and out of school.

Parents and carers of children and young people:  Are aware and take responsibility for their children’s healthy lifestyles.

Partners working with children and young people:  Work with local communities to provide children and families with advice, support services and accessible opportunities to lead healthy lifestyles  Work with each other to develop a targeted approach to improving children’s health lifestyles, participation in sport and access to free play opportunities.

(c) The Story Behind The Baseline How have we been performing against this priority in the last year?

In 2009, the Hertfordshire Childhood Measurement Programme achieved a participation rate of more than 87% of children in Reception and Year 6 exceeding our local and the national 85% coverage target. This year’s results are showing a 1% reduction of overweight or obese children for both age groups compared to 2008. In Year 6, 31.3 % of boys and 26.7% of girls were overweight or obese, an improvement on last year. Since 2006, there has been a year on year reduction of obese children starting school. However, obesity in Year 6 is much higher than in the Reception year, which has to be of concern. There is an increase of more than 5% of obese girls and almost 8% of obese boys in Year 6 despite all the work done in schools to improve eating habits and physical activity. We need to increase our efforts to reach the parents who are still very important “gatekeepers” for these age

099220129d6209b83689bef453e3f63a.doc 25 Appendix A groups if we want to influence behaviour change. Despite progress at county and Primary Care Trust (PCT) level to increase healthy weight in Hertfordshire’s children, there are still considerable differences across the local area districts, which will need particular attention. Targeting Year 6 children in Broxbourne and working with Early Years in Stevenage has to be a key priority. 76% of Year 8 and Year 10 pupils interviewed through the 2008 TellUs3 survey felt they received sufficiently high quality information on how to eat healthily, which was consistent with the previous year’s results. However, 20% stated that they would need better information and advice with regard to healthy eating. During 07/08 the national target (NI57), 2 hours PE and sport for 5-16 year olds was exceeded. This has led to the target for PE to be separated from sport. The 2 hour target remains for PE only, in Hertfordshire the figure for pupils participation is currently 88% and 81% nationally. The target to increase this figure is retained within what has become a 5 hour offer (PSA22). The aspiration is for 1 extra hour to be delivered by schools as extra curricular sport and the remaining 2 hours delivered with community partners. The 5 hour target requires strategic join up between all providers of physical activity and sport. It is within this context that the importance of physical activity for non - sporty children is recognised and valued. Unstructured play can provide a range exciting and challenging opportunities for children and supports the development of healthy lifestyles. The Hertfordshire Healthy Schools programme provides a framework in which health outcomes for every child and young person can be achieved. To attain National Healthy School Status schools are required to meet nationally set criteria in four core themes, including both Healthy Eating and Physical Activity. From 2010, schools will maintain Healthy School Status through an annual review and will then move on to the enhancement model of Healthy Schools. Currently, 77% of Hertfordshire schools have National Healthy School Status; a further 21.5% of schools are working towards status. Only 7 schools are not engaged in the programme. “Healthy Weight, Healthy Lives”, a strategy to reduce childhood obesity levels in Hertfordshire 2009-2011 has been produced which proposes multi-agency actions and is being consulted upon with a wide range of stakeholders. It covers the prevention of overweight and obesity as well as proposed personalised support for families with obese children. The joint efforts of all partners to implement this strategy in Hertfordshire will become a very important part of this action plan. (d) How will we know if we have improved? Which key performance indicators will tell us if we are improving?

(1) Obesity among primary school age children in (a) Reception and (b) Year 6 in Hertfordshire. National Indicators 55 & 56 (LAA2 target)

(2) Prevalence of breastfeeding at 6-8 weeks from birth in Hertfordshire. National Indicator 53

(3) Take up of school lunches. National Indicator 52

(4) Children and young people’s participation in high-quality PE and sport. National Indicator 57*

*This indicator has changed (see commentary above).

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 5.1 Set up a multi-agency steering group across the April 2010 NHS Anka Progress report partnership to work on the implementation of the “Healthy Johnston every 6 months Weight, Healthy Lives” strategy to prevent a further increase in overweight children: (a) Co-ordinating a local response to Change4Life, the March 2011 national strategy on social marketing to improve communication to parents about healthy weight and lifestyle (b) Developing and promote local parent champions for a March 2011 healthy lifestyle, e.g. with children’s centres, extended schools, and parent teacher associations (c) Delivering a staff training programme on child weight From March management for 300 health professionals working with 2010 children, to ensure priority access for staff from priority geographical areas (d) Commissioning delivery of early identification and From March prevention of obesity as part of the Healthy Child 2010 Programme by Universal Services – school nursing and health visiting (Sue Jalali)

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 5.2 Improve the measurement of the numbers of mothers March 2011 NHS Rosie Quarterly 6-8 week breastfeeding and continuing to breastfeed and work with Gagnon breast feeding young mothers to increase the prevalence of breastfeeding rates Progress report every 6 months (a) Establish a multi-agency steering group to co-ordinate April 2010 strategically planned actions and to monitor their delivery (b) Carrying out a mapping process of Hertfordshire’s breastfeeding service to support effective planning and utilisation of resources (c) Ratification of the Hertfordshire-wide breast feeding strategy (d) Delivering consistent messages on best evidence for March 2011 infant feeding (e) Supporting children’s centres to become ‘Breastfeeding Friendly Places’ 5.3 Promote healthy lifestyles to children, young people, Helen parents and carers through Ashdown

(a) Schools: Ongoing CSF

i. Increase the numbers of schools achieving Healthy Schools status to 75%; ii. Provide targeted support to schools who have not achieved Healthy School Status

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery iii. Implement a phased programme to engage accredited Healthy Schools with the enhancement model (Liz Biggs)

(b) Extended Schools: CSF Children’s i. Develop the role of Extended Schools in September Centres/Extended supporting healthy lifestyles through working with 2010 schools Extended Schools Co-ordinators to embed into Implementation local planning by identifying appropriate Group opportunities e.g. training activities which promote healthy lifestyles. ii. Raise awareness in consortia with higher rates July 2010 of obese and overweight children of the issue and the need to plan activities with local health partners to encourage healthy lifestyles. iii. Further increase capacity of Extended Schools March 2011 Service to provide activities to improve families’ healthy lifestyles, particularly in areas with higher numbers of obese and overweight children (Pauline Kellett)

(c) Children’s Centres: i. Provide activities to support families in achieving March 2011 healthier lifestyles, particularly in areas with higher numbers of obese and overweight children e.g. 0-7 Partnership Pilot in Broxbourne

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery ii. Raise awareness in children’s centre July 2010 communities with higher rates of obese and overweight children of the need to plan activities with local health partners to support healthier lifestyles. (Caroline Swindells)

(d) Investigate opportunities for the Healthy Lifestyles Mark March 2011 to be obtained via self assessment for: i. Early Years settings ii. Holiday schemes iii. After school iv. Play schemes (Sally Orr)

5.4 Maintain and develop the schools sport infrastructure, drive CSF Nic Holmes the 5 hour offer targets, schools improvement and engagement of young people in PE, sport and physical activity. Support this work by building and maintaining relationships with a broad range of partners: (a) Physical Education and Sport i. Establish a countywide Physical Education & March 2010 Sport Strategy for Young People (PESSYP) group to align associated work, e.g. youth offer ii. Work with schools and the PE and school sport Ongoing PESSYP survey infrastructure to maintain and increase the 2 Minutes of hour PE offer meetings

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery iii. 80% of children and young people in every March 2011 PESSYP survey School Sport Partnership taking part in 3 hours Minutes of PE and sport per week organised by schools meetings iv. Work with schools and partners to put in place a March 2011 PESSYP survey universal ‘5 hour offer’ for 5-16 yr olds (3 hours Minutes of 16 – 19) to reach the target of 40% taking part in meetings 5 hours PE and sport per week by 2010/11 v. Support the County Physical Activity Alliance Ongoing County Plan and work to ensure subsequent actions that will benefit 16-19 year olds vi. Challenge partners to consider all delivery is PESSYP survey accessible to all young people and those not Minutes of participating are targeted. meetings vii. Work with the Stevenage School Sport August 2010 Plan in place Partnership to deliver an Early Years Foundation Project evaluations stage project viii.Work with the Broxbourne School Sport August 2010 As above Partnership and others to develop and deliver a physical activity project targeting Year 6 pupils (b) Active Play Ongoing CSF Increase physical activity through the provision of district lead play activities such as: i. Play Rangers ii. Play Schemes iii. Adventure Playgrounds iv. Playbuilder v. Play in School

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery vi. Play Areas (Sue Topping)

(c) Transport CSF Improve active modes of transport to school through Hertfordshire’s Sustainable Modes of Travel Strategy, (Schools and Colleges). Progress will be measured through: i. Modes of travel data collected each January March 2011 through the School Census ii. Numbers of Approved School Travel Plans in August 2010 place iii. More children cycling more often in Broxbourne September schools involved in ‘Bike it’ project 2010 iv. Update on the implementation of action plans March 2011 within the sustainable Modes of Travel Strategy for Schools and Colleges (August) (Lynda Clarke) 5.5 Maintain the uptake of healthy school meals and free Ongoing Hertford- Lin O’Brien school meals shire Catering

Theme Narrowing the gap Priority 6 Vulnerable under 5’s are well prepared for life. Priority Lead Helen Ashdown, Head of childhood Support Services, CSF, Hertfordshire County Council Every Child Matters Enjoying and Achieving Outcome

Children under 5 in Hertfordshire vulnerable to poor outcomes.

Vulnerable children under 5:

 Have good physical and emotional health  Are supported to reach their appropriate developmental milestones  Are able to communicate, socialise and play appropriately for their age.  Are accessing local universal services that provide them with extra preventative support

Parents and carers of vulnerable children under 5:

 Are confident, capable and enjoy their parenting role  Can readily access information about the range and quality of services available to support them  Are in contact with their local children’s centre  Take up early years services  Have their parenting responsibilities recognised and supported by all agencies

Partners working with vulnerable children under 5:

 Have specific qualifications in working with this age group at an appropriate level for their role  Are aware of universal entitlements for this age group and how to sign post parents to services  Understand safeguarding practice, thresholds and accountabilities in relation to vulnerable children under 5 and use integrated practice tools such as Single Service Request (SSR), CAF and Early Support appropriately  Listen to the voices of young children in developing and providing services

Overall progress for this priority has been good in the last year.

The Foundation Stage Profile is the most comprehensive indicator for this priority has shown significant overall improvement and the gap has narrowed for children doing least well.

With regard to health and well being, strategies for breast feeding and healthy weight are now in place. More partnership work needs to go on in the coming year to implement these through children’s centres.

The 32 Phase 3 children’s centres are on schedule to be designated by March 2010. The 50 Phase one and two centres are reaching full core offer status and a programme of “annual conversations” to monitor performance is taking place. Children’s centres are now statutory and Ofsted inspections begin in January 2010.

Qualified teachers are now employed in all type one children’s centres and performance targets for the quality of early years settings have been set. All children’s centre managers are now trained in safeguarding and enhance training is being rolled out for Designated Persons in each early years setting to improve extra support to more vulnerable children.

A compulsory Hertfordshire Quality Standards (HQS) module on meeting the needs of children with special education needs or disabilities (SEND) has been introduced this year.

Further work is needed through the County Play Partnership to ensure practitioners are providing good quality play opportunities for young children.

The data shows slippage in the take up of the 3 & 4 year old entitlement. This may be due to changes in the way the data is being collected. This will be investigated and carefully monitored as it is key to the well being of young children, particularly the more vulnerable.

(d) How will we know if we have improved? Which key performance indicators will tell us if we are improving?

(1) % take up of 3 & 4 year old free place entitlement in 28 named children’s centre communities. (2) a) Number of children’s centre communities with referrals to social care below 10 per 1000 aged 0-14. b) Number of CAFs for 0-4 year olds by District. c) Number of Early Support Family Services Plans 0-4 year olds by District (3) NI 92 Narrow the gap between the lowest achieving 20% in early years foundation stage (EYFS) Profile and all other children. (4) NI 72 Achievement of at least 78 points across the EYFS with at least six in

099220129d6209b83689bef453e3f63a.doc 35 Appendix A each of the scales in Personal, Social and Emotional Development and Communication, Language and Literacy.

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 6.1 Build the capacity and capability of children’s centres to CSF Caroline Children’s centres improve outcomes for young children who need extra Swindells and extended support. schools Implementation Group (a) Review partner services for under 5’s to consider how Sept 2010 these services are delivered (Helen Ashdown) (b) All children’s centres providing the full core offer by March 2012 March 2012 (c) Use eStart data to monitor registrations and target Sept 2010 services (d) Promote the use of children’s centres to professionals, Ongoing parents and communities (e) Develop outreach to engage parents of children who Ongoing need extra support in their child’s learning and development (f) Develop children’s centres as champions of integrated Sept 2010 practice amongst their community’s early year’s practitioners

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 6.2 Improve the quality of early years provision CSF Lucy Under 5’s Connolly Outcomes Group (a) Strengthen leadership capacity through Graduate Ongoing Leader Fund (GLF), Early Years Professional (EYP) accreditation, safeguarding/vetting/barring (b) Improve self evaluation and continuous improvement in Ongoing early year’s settings and children’s centres through HQS and support for Ofsted cycle (c) Target local training-layered Early Years Service (EYS) Ongoing and Quality Improvement Skills for Primary Care (QUISP) criteria (d) Improve the sustainability of the workforce at levels 1-7 Ongoing through positive recruitment (e) Quality improvement processes require the child’s voice to an integral part of the development and evaluation of services for under 5’s (Dawn Burley)

6.3. Develop inclusion for children with SEND in universal early CSF Sally Orr Under 5’s years services and clear pathways to more specialist Outcomes services. Group/JDSG

(a) Promote the use of early support by all professionals Ongoing (b) Review funding for individual children to increase April 2010 equity, targeting and support transitions (c) Monitor take up of universal services by children with Sept 2010 SEND

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery (d) Develop the skills of the workforce for identification, Ongoing warm welcome and appropriate support (e) Refocus and better co-ordinate the range of support Dec 2010 and advisory inputs available to children, parents and settings 6.4. Improve the health of children under 5. PCT Cath Slater Under 5’s Outcomes Group (a) Implement the breast feeding strategy (Rosie Gagnon) Ongoing (b) Widen the scope of antenatal support to include all aspects Sept 2010 of becoming a parent. Ensure that parent education is available across Hertfordshire for all families who need it (Julie Julif) (c) Implement the healthy child programme including Ongoing immunisations (d) Develop a sustainable model of “family/nurse partnerships” June 2010 type intervention to meet the needs of vulnerable families. (e) Increase the involvement of GPs in multi agency Ongoing preventative activities for this age group. 6.5. Improve well being through support to families, parents CSF David Parent Support and carers. Silverman and Information Strategy Steering (a) Increase the take up of the funded early years Ongoing Group entitlement for 3 & 4 year olds (John Blake) (b) Increase the number of evidenced based parenting March 2011 programmes delivered through children’s centres; targeted on those parents whose children are most at risk of poor outcomes

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery (c) Develop and promote “dad friendly services” and Sept 2010 inclusive communications (d) Information about services is widely disseminated and Ongoing in a range of media (e) Promote a think family culture amongst all agencies Ongoing working with parents and carers

Theme Narrowing the Gap Priority 7 Vulnerable children achieve as well as others Priority Lead Gill Jones, Head of Standards and School Effectiveness Every Child Matters Enjoying and Achieving Outcome

Vulnerable children and young people in Hertfordshire at risk of underachieving, in particular: children looked after, those from low-income families (measured by free school meals), those with special educational needs or disabilities (SEND) and underachieving black and minority ethnic (BME) backgrounds (black Caribbean, white and black Caribbean, other black, Pakistani, Bangladeshi, Traveller of Irish heritage, Gypsy/Roma and Turkish).

For a full list of all the vulnerable groups covered by the CYPP 2010/11, please consult the introduction to this plan.

We want vulnerable children and young people to make at least as good progress in school (and other settings) as all children.

The performance of children and young people from vulnerable groups in Hertfordshire is better than the national average, but this is in the context of higher achievement of all children and young people in the county. While some gaps are narrowing there are still significant gaps in educational attainment between children and young people who are looked after, those from low- income families, those with special educational needs or disabilities and children and young people from certain BME backgrounds, and that of all other children.

In 2009 progress has been made this year in narrowing the gaps for Traveller of Irish heritage and Gypsy/Roma in the primary phase. Pupils of black African origin are no longer underachieving at key stage 4 and the gap at key stage 2 is small. The gap for the any other black background group also reduced considerably at key stage 4 and the results are now in line with the Hertfordshire average. Results for pupils of Pakistani origin showed a narrowing of the gap for the threshold measures at all three key stages, after widening the previous year.

Over the last few years the achievement gap for children looked after has remained similar; the improvement in attainment is reflected in the improvement for all pupils.

The gap for pupils receiving free school meals widened slightly in the early years foundation (EYFS) stage and at key stage 2 after narrowing the previous year. The gap for GCSE 5A*-C including English and maths reduced slightly after widening the previous year.

In 2009 the gap narrowed for all SEND pupils for GCSE 5A*-C including English and maths, and for some SEND pupils at key stage 2. The gap widened for all stages of SEND in the EYFS.

(1) Narrow the gap in educational achievement between children from lower income and disadvantaged backgrounds and their peers, specifically (a) underachieving BME groups (see above), (b) children looked after8 (for at least 12 months during the key stage) (c) those eligible for free school meals and (d) children with SEND:  the achievement gap between each group and their peers achieving the expected level at the early years foundation stage, key stage 2 and key stage 4 (NIs 101, 102, 104, 105, 107 and 108)

(2) The percentage of vulnerable children aged 16 to 19 who are (a) not in education employment or training (NEET) and (b) NEET for 6 months or longer. Broken down by:  children looked after1  underachieving BME groups (see above)  those living in 20% most disadvantaged super-output areas (SOAs)

(3) Increase the progress vulnerable children and young people make through the 'Making Good Progress' programme, measured by national curriculum levels or GCSE grades:  pre and post tuition  at the end of the academic year

8 children looked after for whom Hertfordshire is the care authority 099220129d6209b83689bef453e3f63a.doc 42 Appendix A

No Actions Milestones / Lead Lead Officer How will we Timescales for Agency monitor progress Delivery 7.1 Ensure schools and early years settings offer effective CSF Gill Jones HCTP targeted support to accelerate the progress of underachieving groups and pupils. CSF board (a) Focused support programmes for vulnerable groups March 2011 and pupils (Maggie Woods) HCTP enjoying (b) Training and support for schools and early years July 2010 and achieving sub workforce to target underachieving groups (Lucy December group Connolly) 2010, March 2011 (c) Targeted recruitment of governors to reflect local March 2011 communities and training to ensure they are well placed to fulfil their duty to promote high standards (Eve Jones) (d) Improve access to early education and childcare (Liz Summer Stratton) 2010/Spring 2011 (e) Ensure all vulnerable children and young people have Evaluate pilots access to a mentor (Carole Connelly) December 2010 extend provision March 2011

No Actions Milestones / Lead Lead Officer How will we Timescales for Agency monitor progress Delivery (f) Intensive improvement programme for low achieving March 2011 schools (Ros Cooper/Kate Smith) (g) Develop the virtual school for children looked after in September order to accelerate their progress and improve their 2010 achievement (Felicity Evans/Marcus Cooper) 7.2 Accelerate the progress of children from low-income Ongoing from CSF Ros Cooper HCTP families. April 2010 CSF board (a) Embed one-to-one tuition (‘Making Good Progress’ Termly review programme) to support and accelerate the progress of (July 2010, HCTP enjoying this group (Marcus Cooper) December 2010 and achieving sub March 2011) group (b) Target BSF (Stevenage and Welwyn Hatfield) and the March 2011 primary capital programme resources on areas of low achievement (Simon Newland) (c) Use the evaluation of the ‘Extended Opportunities’ pilot July 2010 to inform the full county roll out in summer 2010 (Helen Ashdown)

7.3 Provide additional targeted support for underachieving Ongoing from CSF Helen HCTP groups and pupils through extended services in and April 2010 Ashdown around schools. CSF board (a) Target extended learning opportunities to the groups March 2011 and communities in greatest need (Pauline Kellett) HCTP enjoying (b) Maximise the impact of ‘Playing for Success’ (Nic and achieving sub March 2011 Holmes) group

No Actions Milestones / Lead Lead Officer How will we Timescales for Agency monitor progress Delivery (c) Monitor hub school's Service Level Agreements (SLAs) to ensure that vulnerable children and young people July 2010 are included in shaping and developing extended services locally (Pauline Kellett) (d) Monitor take-up of out of school hours learning opportunities/extended school activities by children and young people from vulnerable groups to remove any March 2011 barriers to access (Helen Ashdown)

7.4 Support parents, carers, families and communities to be CSF Helen HCTP involved in children’s learning and development according Ashdown/ to the principles of the ‘Parent Guarantee’: Maggie CSF board Woods (a) Strengthen community cohesion in and around schools March 2011 HCTP enjoying (Maggie Woods) and achieving sub (b) Improve opportunities for parents, carers and families March 2011 group to participate in decision-making (Michael Francis) (c) Provide targeted services for adult education and family September Parent Support learning in specific SOAs through extended schools 2010 and Information and children’s centres (Jane Rouse) Steering Group (d) Target the work of parent support workers on the September families of underachieving children (Pauline Kellett) 2010 (e) Improve the quality and impact of existing December 2010 complementary and supplementary schools and March 2011 develop provision to support newly arrived groups in the east of the county (Carole Connelly)

No Actions Milestones / Lead Lead Officer How will we Timescales for Agency monitor progress Delivery (f) Strengthen effectiveness of Parent Support Workers March 2011 (PSWs) in increasing engagement of parents in their children's learning (Pauline Kellett)

7.5 Strengthen support for underachieving groups and pupils Ongoing from CSF Eileen HCTP in 14-19 provision April 2010 Gordon/Kate Smith CSF board (a) Strengthen actions taken by Strategic Area Planning July 2010 Groups (SAPGs) to identify clear learning pathways for HCTP enjoying vulnerable young people and target support to and achieving sub accelerate their progress (Eileen Gordon) group (b) Strengthen the focus on narrowing the gap in school March 2011 strategies for change (BSF – Building Schools for the 14-19 strategic Future, Stevenage and Welwyn Hatfield) (Simon partnership group Newland) (c) Monitor the quality and effectiveness of 14-19 provision September for underachieving groups (Kate Smith) 2010 (d) Put in place wider provision of experience of work and December 2010 applied learning (Eileen Gordon) March 2011 (e) Strengthen systems for tracking and analysis of post-16 September attainment and progress and the protocols for sharing 2010 this information (Kate Smith)

Theme Narrowing the Gap Priority 8 Children and young people with learning difficulties and disabilities are empowered to reach their full potential Priority Lead John O’Loughlin, Acting Head of Inclusion Services Every Child Matters Being Healthy Outcome

(a) Population What specific groups of children will this priority focus on? All children and young people in Hertfordshire aged 0 – 19 with learning difficulties and disabilities. A child or young person should be regarded as disabled if he or she has special needs in the area of health, education or physical, intellectual, emotional, social or behavioural development due to:

 Multiple and complex health needs  Sense impairment such as hearing loss, visual impairment or deaf-blind  A significant learning difficulty  A chronic physical illness  Autism (autistic spectrum disorder) and communication disorder  A significant pre-school development delay.

(b) Conditions We Want To See What positive conditions of wellbeing do we want to see? Children and young people with LDD:  Who need coordinated high quality, timely, multi-agency support receive this through appropriate services working together with their parents/carers and families  Take part in and enjoy leisure and educational activities outside of and after school that reflect their interests and meet their needs  Progress into adult life having benefited from a range of opportunities that meet their needs, reflect their aspirations and enhance their quality of life.

(c) The Story Behind The Baseline How have we been performing against this priority in the last year? Significant strides have been made over the past 12 months in relation to the planning and provision of services for children and young people with LDD in Hertfordshire. A jointly developed Service Improvement Plan across CSF and Health is in place and regularly monitored.

The government’s 2007 report, Aiming High for Disabled Children (AHDC), highlighted that a lack of appropriate provision for short breaks was a key concern for parents/carers of disabled children. The report set as a priority the need to improve the volume, range and quality of short break provision, with residential overnight breaks as one part of a more varied and flexible mix of short break services. A project is underway, jointly led by CSF and the PCT, to

099220129d6209b83689bef453e3f63a.doc 47 Appendix A address this priority in Hertfordshire, specifically for children and young people with Autistic Spectrum Disorder (ASD) and/or challenging behaviour and children with complex health needs. It is intended to achieve the standard set out in the Full Service Offer by March 2011, with the Children’s Act 2008 now placing additional duties on local authorities in relation to providing support to disabled young people in their area. This initiative has and will continue to provide a focus for partnership working across key agencies. A formal Public Consultation has just concluded and we expect to have an agreed way forward in 2010.

When compared to the national and regional position, a higher proportion of Hertfordshire children with SEN and disabilities have their needs met in special schools and through independent placements. We want to ensure that local communities of schools are responsible for all the children in their area and that we are able to meet the diverse needs of all children with SEN and disabilities as locally as possible through a range of flexible and inclusive provision in both mainstream and special schools working together with well- coordinated support services.

Progress has been made in providing more co-ordinated services to children 0 – 4 with LDD through the Early Support. There is now a need to further embed integrated practice, including the ‘team around the child’ approach and lead professional role, more widely and across all age groups for children with complex LDD and to address issues identified by parents/carers and the need to improve the assessment process and timely access to services.

There has been an increase in the number of parents/carers of children and young people with LDD registered on the Hertfordshire Additional Needs Database (HAND). Registration provides information about recreational organisations that offer access and concessions for children with LDD and their carers in some cases. In addition an organisation, ‘Out and About’, has been engaged by Hertfordshire to support local leisure providers to become more inclusive. Further work will be carried out to develop a dataset about access to local universal services for children and young people with LDD.

Progress has been made in working with parents and carers in service developments; particularly a review of short breaks provision and the development of a more integrated assessment process. There has also been an increase in the percentage of children and young people with LDD who participate in their own reviews. We now have, via Carers in Hertfordshire, a paid team of parent carers to assist with the planning of service delivery. A local indicator will be trialled to evaluate parental/carer satisfaction with services pending the development of the national indicator NI 54.

Planning is underway to develop a transition service across children’s and adult’s services to improve the operational arrangements to support young people with LDD moving from childhood to adulthood. A new Transition Team will be operational from April 2010.

Programmes to support young people with complex needs in local college

099220129d6209b83689bef453e3f63a.doc 48 Appendix A placements have reduced the reliance on out of county placements. More young people with LDD are employed or in further education in their local community. However this group is still significantly disadvantaged compared to their non-disabled peers.

(d) How will we know if we have improved? Which key performance indicators will tell us if we are improving? (1) Services for Disabled Children National Indicator 54, (LAA2 target) (definition to be developed)

(2) The percentage of parents/carers who respond to the pilot evaluation of parental satisfaction who say they have received a good service (in advance of NI 54)

(3) The percentage of young people aged 16 – 19 years in Hertfordshire with learning difficulties and disabilities who are not in education, employment and training (NEET).

(4) The percentage of children who have been assessed by the Complex Care Panel who have a nominated Lead Professional.

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 8.1 Ensure the delivery of the full service offer as set out in March 2011 CSF/NHS Sheila JDSG Service “Aiming High for Disabled Children” as it relates to: Reynolds Improvement Plan (a) Children with complex health care needs (b) Children with challenging behaviour

8.2 Develop capacity and capability within transition services CSF/NHS Justin JDSG Service for children and young people with learning difficulties and Donovan/ Improvement Plan disabilities (LDD) to include: Andrew (a) The introduction and establishment of individualised Simmons multi-agency care plans for children and young people tbc in transition (b) Through the establishment of a formal reporting/monitoring mechanism, demonstration of year-on-year increases in the proportion of children and young people aged 16+ who have an agreed individualised multi-agency care plan

8.3 Further embed the principles of integrated practice in all CSF/NHS Mark JDSG Service aspects of the delivery of care to children and young Whiting Improvement Plan people with LDD, establishing as the agreed way of working for all such children and young people: (a) The common Assessment Framework (CAF)

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery (b) Individualised multi-agency care plans (c) The Team Around the Child approach (TAC) (d) The identification of a Lead professional (LP) in collaboration with the child/young person and their parents 8.4 Establishing robust and consistent approaches which CSF/NHS John JDSG Service ensure the full participation of children and young people O’Loughlin Improvement Plan with LDD and their parents/carers in planning and (Jaci Church developing services. Involvement, inclusion and @ NHS tbc) consultation should be at the heart of everything we do, with feedback reported through numerous channels and consulted at management level to ensure satisfactory inclusion. 8.5 Develop special provision locally by ensuring that CSF Jim Dalton Against SEN (a) All schools and support services work effectively Implementation together to respond to needs locally and Inclusion (b) Resourcing arrangements promote local education of Strategy Group children & young people (Details to be (c) Inclusive and flexible provision promotes the agreed) achievement and wellbeing of all children and young people with SEND aged 0-25 across the county (d) Stakeholders are fully involved and committed to developing special provision locally

Theme Narrowing the Gap Priority 9 Young people get a wide range of opportunities to learn Priority Lead Andrew Simmons, Deputy Director – Services for Young People, CSF, HCC Every Child Matters Achieving Economic Wellbeing Outcome

(a) Population What specific groups of children will this priority focus on? All young people in Hertfordshire aged 16-19 (up to age 25 for those with a learning difficulty and/or disability), with a particular focus on vulnerable young people. For a full list of vulnerable groups covered by the Children and Young People’s Plan (CYPP) 2009/11, please consult the Introduction to the Plan. (b) Conditions we want to see What positive conditions of wellbeing do we want to see? Young people:  Aged up to 18 participate in, complete and achieve from appropriate learning and employment opportunities.1  Aged over 16 are able to access the Hertfordshire Learner Entitlement  Are able to access a broad range of informal positive learning and development opportunities  With learning difficulties or disabilities are able to progress through access to appropriate learning and development opportunities  Have their learning needs met by the Hertfordshire 14 – 19 curriculum  Continue to learn up to and beyond NVQ Level 3 or equivalent.

Fewer young people:  Are unemployed, with youth unemployment eradicated in the long-term  Are absent or excluded from learning opportunities for 14 to 16 year olds.

More Hertfordshire employers:  See the value of young people participating in learning as part of their employment and offer flexible opportunities to enable young people do so.  Participate in apprenticeship arrangement leading to increased range and volume of opportunities

1 Up to 25 years for young people with learning difficulties and/or disabilities

(c) The story behind the baseline How have we been performing against this priority in the last year? The proportion of young people participating in some form of learning aged 16 & 17 continues to increase. Hertfordshire now has the highest shire county participation rate in England for 16 year olds and one of the highest at 17. NEET rates have fallen significantly despite the economic downturn; however

099220129d6209b83689bef453e3f63a.doc 52 Appendix A there is an increase in the 18 year old NEET rate. At the November count, Only 2.6% of 16 year olds and 3.3% of 17 year olds were NEET. The gap between participation by most disadvantaged groups and the whole cohort continues to narrow. However there is growing evidence that those in poverty (using free school meals proxy) are less likely to progress as well as their peers between age 15 and 19. There is some early evidence that young people are less certain about continuing their learning post age 18, HE participation is static and reduced numbers are indicating they are taking a gap year before university. The Tellus Survey indicates that a greater proportion of young people participate in positive activities than the England average. However, availability of, and access to, activities remains an area of concern for parents and young people across the county. (d) How will we know if we have improved? Which key performance indicators will tell us if we are improving? (1) The overall percentage of 16 to 18 year olds in Hertfordshire not in education, employment and training (NEET)1 (National Indicator 117) (2) The proportion of young people participating in positive activities (National Indicator 110) (3) The proportion of young people aged 16 – 17 (Year 12/13 equiv) participating in some form of learning (In Learning Data) 1 The NEET rates of children looked after, BME young people and young people with LDD are monitored across other CYPP Priorities

No Actions Milestones / Lead Agency Lead How will we Timescales Officer / monitor progress for Delivery Agency 9.1 Ensure that Young People are able to access a broad range of positive activities that fulfil their broader November Vinvolve Revised strategy development needs 2010 Steering Group published

(a) Review and update youth volunteering strategy in anticipation of the ending of existing Vinvolve funding from April 2011 (Julia Collar)

(b) Further increase the range of organised positive July 2010 Youth Performance data / activities available to young people on Friday’s and at Connexions Tellus Survey weekends and over holiday periods (Andy Manson)

(c) Review progress and further develop the channelmogo September Youth Feedback from and mogozout websites to ensure young people are 2010 Connexions Young People aware of and can access appropriate positive activities focus Groups / (Lynne Coulthard) Website usage data (d) Develop specific arrangements that enable more young September TBC TBC TBC people are able to participate in activities that support / 2010 link to Olympics / Paralympics in 2012

No Actions Milestones / Lead Agency Lead How will we Timescales Officer / monitor progress for Delivery Agency 9.2 Ensure that all young people are able to access appropriate Careers Education, impartial Information June 2010 Youth Published Strategy Advice and Guidance and Work Experience support Connexions that enables them to make informed learning and career choices (a) Revise existing IAG strategy and underpinning framework in the light of new national Information Advice and Guidance (IAG) Strategy and the September 2010 IAG entitlement (Tim Edwards) (b) Raise knowledge, aspiration and demand among March 2011 14 – 19 SPG Evidence of young people and teachers, through ‘Industry Days’ increased take up with a particular focus on STEM subjects (Eileen Gordon) (c) Review current arrangements, incorporating ideas from July 2010 14 – 19 SPG Business national Task Force and ensure strong links between engagement business and individual 14 – 19 Strategic Area evidenced in SAPG Partnership Groups (SAPGs/Eileen Gordon) plans (d) Develop and publish a comprehensive Applied May 2010 14 – 19 Published plans Learning Directory (TBC) Commissioning (e) Develop and publish a revised Education Business September 14 – 19 Revised Strategy Links strategy which enables young people to gain an 2010 Commissioning understanding of the changing nature of work and improved labour market information (Andrew Simmons) (f) Review Common Application Process Pathfinder in November 14 – 19 SPG Clear plans for roll Dacorum and publish plans for county wide role out 2010 out to all SAPG (Eileen Gordon) areas by Sept 2011

No Actions Milestones / Lead Agency Lead How will we Timescales Officer / monitor progress for Delivery Agency 9.3 Complete smooth transition of LSC 16 – 19 responsibilities to LA and implement framework that enables all young people to access 14 – 19 Learner Entitlement in preparation for raising the participation age in 2013 (a) Complete transfer of 14 – 19 commissioning June HCC / CSF Transition responsibilities from Learning and Skills Council (LSC) 2010 completed to Local Authority (LA) and embed new arrangements successfully within Sub Regional Group / Hertfordshire County Council (HCC) (Andrew Simmons) (b) Ensure arrangements are in place to enable all young Ongoing / 14 – 19 SPG Progress Reports people to access all four learning pathways as Review Review published appropriate (Andrew Simmons/Eileen Gordon) December 2010 (c) Increase range and accessibility to Diplomas (d) Introduce and embed new foundation learning arrangements (e) Establish and implement strategy for increasing the volume and range of apprenticeship opportunities available (f) Develop an understanding of the causes of June 2010 14 – 19 Clear Action Plan achievement gaps between young people from poor Commissioning Developed families and others and develop strategy to mitigate these (Andrew Simmons)

No Actions Milestones / Lead Agency Lead How will we Timescales Officer / monitor progress for Delivery Agency 9.4 Continue to reduce the number of young people who are NEET through implementation of NEET strategy November Youth Detailed NEET and developing tailored packages of learning and 2010 Connexions data support (a) Build on existing strong position to further reduce NEET numbers with a focus on vulnerable groups – particularly LDD (Lynne Coulthard) (b) Develop additional support arrangements for those May Jobcentre 18 year old young people aged 18 who are seeking to enter the 2010 Plus / Youth unemployment labour market (Lynne Coulthard) Connexions data (c) Review and evaluate Apprenticeship / Future Jobs March 2011 Youth TBC Fund ‘565’ Pilot and develop proposals to mainstream Connexions activities (Stuart Sapsford) (d) Identify learning from ‘Learning for Living and Work’ July 2010 / 14 – 19 Continued pathfinder and embed within revised 14 – 19 ongoing Commissioning reduction in ‘out commissioning arrangements (Patricia Halliday) county’ placements 9.5 Ensure that feedback arrangements are in place and consultation with young people are able to influence July 2010 14 – 19 SPG the commissioning of learning choices and that TBC provision is responding to young people’s needs (a) Establish robust mechanisms for gathering feedback from young people on quality of learning through consolidation of data from all sources (Eileen Gordon) (b) Enable all 11-19 learning settings to be able to access March 2011 Youth TBC MyVoice software and support take up through Connexions comprehensive e training package (Tim Edwards)

Theme Narrowing the Gap Priority 10 Children and young people make a positive contribution to decisions about services Priority Lead Ian Knowles, Assistant Director (Performance & Business Support) Every Child Matters Making a Positive Contribution Outcome

All children and young people aged 0 to 19 in Hertfordshire, particularly vulnerable children and young people.

For a full list of vulnerable groups covered by the CYPP 2009/11, please consult the Introduction to the Plan.

 Are individually involved in assessments, care plans and reviews (in particular those in need of protection, disabled children and those looked after)  Are involved in consultations, quality assurance and service evaluations within the HCTP and partner organisations  Take on lead-roles (including the Youth Board, Children Looked After Council, commissioning and staff recruitment)  Are provided with information and feedback on how they have helped shape services or improved outcomes

Partners working with children and young people:

 Recognise and actively promote children and young people’s rights  Develop cultures where children and young people are routinely involved in decisions which affect their lives

There have been many positive steps in the last year. The Children Looked After Council and Pledge were put forward as the regional submission to the Ministerial stock-take, clear evidence of how children and young people’s views shaped the CYPP were fed back on channel mogo and projects to hear the voices of children aged under 5 have received national recognition through

099220129d6209b83689bef453e3f63a.doc 58 Appendix A the National Children’s Bureaux. Research to find ways to better involve children in child protection reviews is helping shape the new Safeguarding Board Child Protection Procedures and many case studies from schools have been shared on the Herts Grid for Learning.

However, there are many areas where work is still needed. Aiming High for Disabled Children, the Apprentice, Learning and Skills Act 2009, expected new requirements for Children’s Trust Partnerships, Announced and Unannounced OfSTED Inspection criteria and the 21st Century Schools Guarantee mean we need to build on the many successes to date. All aspects of the Children’s Trust Partnership need to continue to adopt participation as a way of working.

(1) The percentage of “service areas” which have involved children/young people in the last year. (“service areas” is to be an agreed list of over 60 areas of work across HCTP)

(2) The numbers and ways in which children and young people are consulted about things which are important to them (Measured by TellUs 4 Question 10a)

(3) The percentage of Year 8 and Year 10 pupils who respond positively when asked if their views are listened to about their school (Measured by TellUs 4 Question 10b)

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 10.1 Agree and launch a HCTP participation strategy to build a Martin culture which involves children and young people in all June 2010 Bailey forms of decision-making

10.2 Within the strategy, key actions will include: Martin Bailey (a) developing a systematic approach for gathering the May 2010 views of children and young people to shape the CYPP and monitor/inform the work of the HCTP (b) setting up a HCTP Participation Hub which hosts: a June 2010 bank of children and young people’s views; evidence gathered for inspection purposes and shares good practice and learning resources (c) evaluating the impact, outcomes and inclusion of March 2011 vulnerable groups in: the Youth Board; the Children Looked After Council; Aiming High for Disabled Children participation work; preventative services for children participation work; CYPP consultations 10.3 Develop the skills, confidence and practice of the HCTP Paul work-force to involve children and young people in Chamberlain decision-making:

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery (a) launch new HCTP participation standards (Martin July 2010 Bailey) (b) integrate participation standards, guidance and best March 2011 practice into all new HCTP training, policy and procedures (HCTP Workforce Reform Group) (c) undertake an audit to monitor consistency of practice in March 2011 the involvement of children and young people in recruitment (Paul Chamberlain) 10.4 Develop an effective communications strategy across the partnership for children and young people of all age groups:

(a) increase the range of agencies and organisations using channel mogo to consult/inform children and young people (Lynne Coulthard)

(b) create a children’s version of the Children and Young June 2010 People’s Plan (Janet Biscoe) (c) feedback to children and young people the difference June 2010 their views have made (in particular to the CYPP) (Martin Bailey)

Theme Narrowing the Gap Priority 11 Children and young people thrive in spite of family poverty Priority Lead Andrew Simmons, Deputy Director – Services for Young People – CSF, HCC Every Child Matters Economic Wellbeing Outcome

o Population What specific groups of children will this priority focus on?

 Families in poverty across Hertfordshire, but with a focus on specific deprived communities identified within LAA priorities e.g. Bedwell, Cowley Hill  Families with children with disabilities and families with parents with disabilities  Migrant workers  Children of prisoners  Extended families where worklessness or low income extends across several generations o work with family groups o low level of qualifications o low level of numeracy and literacy o Conditions we want to see What positive conditions of wellbeing do we want to see?

We want to see conditions where our most deprived families and the communities in which they live are supported and eventually empowered to tackle deprivation by improving their skills and earning capacity.

(c) The story behind the baseline How have we been performing against this priority in the last year? Despite relative affluence across much of Hertfordshire, a number of our more deprived communities have not benefited from this and the impact of the current economic downturn is already presenting further challenges for these communities.

The recession has placed significant further pressure on vulnerable families and communities. Unemployment rates have increased, families are under increased pressure, primarily caused by the shortage of available credit and high levels of existing debt. Demand for advice services has increased significantly. Herts Forward has funded additional money advice services through CAB and other agencies have responded positively too. However this work is responding to rising demand rather than tackling root cause.

Initial planning on the Think Family Project has been undertaken this year. It is

099220129d6209b83689bef453e3f63a.doc 62 Appendix A planned that this will be implemented in 2010 / 11 progressively within our four most vulnerable communities. This work will path-find an approach that will eventually be rolled out across Hertfordshire.

In tackling child poverty, we recognise the need to address and respond to wider family and community needs. This plan seeks to achieve that.

We propose to develop an integrated whole system approach that helps remove barriers to learning and jobs and supports individuals and families in addressing key issues such as health, crime and fear of crime, housing and life skills (d) How will we know if we have improved? Which key performance indicators will tell us if we are improving?

(1) Proportion of children in poverty (family income) National Indicator 116 (LAA2 Target)

(2) Take up of formal childcare by low-income working families National Indicator 118

(3) Working age people on out-of-work benefits National Indicator 152

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 11.1 Implement ‘Think Family’ strategy and delivery Children Ann arrangements for improved outcomes for our most and Domeney / vulnerable families and most deprived communities – Families, Project pathfinding a county wide approach through progressive CSF Manager roll out in four specific deprived communities: Cowley Hill, Borehamwood Bedwell, Stevenage South Oxhey, Three Rivers Waltham Cross, Broxbourne NOTE: Detailed headline implementation plan will be agreed following discussion with the Project Manager 11.2 Develop support arrangements to enable members of Jobcentre TBC more families to be in work and have the support they Plus need to progress: (a) Increase access to learning / skills development December 2010 HAFLS / Increased take up opportunities (including English for Speakers of Jobcentre in identified Other Languages (ESOL) provision) and Plus / deprived employment for parents. Children’s communities Centres

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery (a) Develop arrangements that enable easier access to September TBC TBC TBC formal childcare arrangements which enable parents 2010 to take up learning and work opportunities (b) Build on JobcentrePlus pathfinder work in September Jobcentre JC+/TBC Roll out of JC+ Letchworth to enable more community based access 2010 Plus community based to benefits and jobsearch advice services (c) Ensure that all young people continuing in learning July 2010 Youth Increased EMA post age 16 are aware of Education Maintenance Connexio take up in deprived Allowance and other benefits (Lynne Coulthard) ns communities

11.3 Ensure that those who can’t work receive the practical CSF Caroline and financial support they need to lift them out of Swindells / poverty: TBC

(a) Improve access to money advice and information November 2010 Money Data demonstrates services by increasing access to support through Advice improved take up improved collaboration between agencies (Gary Unit Vaux) (b) Provide additional support to parents in (1) Ongoing Children’s TBC developing their parenting skills (2) improving Centres opportunities to undertake activities that contribute to community resilience (c) Widen access to Credit Unions and similar TBC TBC TBC TBC arrangements

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 11.4 Develop support arrangements to ensure that poverty in Helen childhood does not translate into poor experiences and Ashdown outcomes: (a) Review existing capacity for supporting young carers November 2010 TBC TBC Improved outcomes and establish what further support required for Young Carers (b) Establish the full network of extended school March 2011 HCC / Planned Network in arrangements (Helen Ashdown) CSF place (c) Improve take up of free school meal provisions and September HCC / TBC Improved take up of support extension of breakfast provision for 2010 CSF FSM and Breakfast vulnerable children provision in deprived areas 11.5 Develop support infrastructure to enable families to live CSF Andrew in safe, cohesive communities where children and Simmons young people can thrive: (a) Improve access to housing advice and support for October 2010 District TBC vulnerable families and those that are / under threat Councils of homelessness (TBC / District Housing Officers) (b) Review access to life skills provision in deprived March 2011 CSF MI on provision communities. Implement strategy through Children’s and take up Centres to increase availability of appropriate provision (Children’s Centres) (c) Supporting individuals and communities to recognise March 2011 CSF / TBC and contribute to social responsibility initiatives – Police path find arrangements as part of ‘Think Family’ initiative (Think Family Project Manager)

Theme Narrowing the Gap Priority 12 Keeping children and young people on the right track Priority Lead Tom Rees, Assistant Director, Youth Justice Service Every Child Matters Making a Positive Contribution Outcome

Children and young people who are at risk of going off the track or are already engaged in unacceptable and harmful behaviour including anti social behaviour, offending, substance misuse and early teenage pregnancy.

Children and young people:  Are valued, listened to and regarded positively  Have increased confidence and resilience in order to cope well with risks and pressures.  Feel safe in their communities and avoid becoming involved in crime or anti social behaviour.

Our services:  Are accessible, welcoming and children and young people friendly  Are open at times when young people wish to use them and are well marketed with particular emphasis on weekend activities.  Enhance the abilities of parents of young people who are identified as ‘at risk’ to support their children to stay on the right track.

(c) The Story Behind The Baseline How have we been performing against this outcome in the last year? Compared with the national picture, Hertfordshire has low numbers of children and young people at risk of unacceptable or harmful behaviour.

The numbers of young people entering the criminal justice system for the first time (FTE’s) have reduced by 8.8% in 08/09 on the 07/08 figures and this looks likely to continue in 2009/ 2010. (the target is a 2% reduction). The Youth Justice Service has a baseline in relation to recidivism which, although significantly below the national rates, will require a focused strategy in relation to those assessed as being at the highest risk of re-offending (known as the ‘Deter’ group). By 2010/11 we aim to have at least 81.6% of young offenders in education, training, or employment. The average for the first half of 2009/10 is 81.7% putting us on track to meet this target.

In 2008, 45% of Year 10, 20% of Year 8 and 13% of primary pupils surveyed in Hertfordshire reported having drunk alcohol in the last seven days. This represents a reduction from 2004 when the figures were 49%, 27%, and 16% respectively. (HRBQ).

The rate of teenage pregnancy in Hertfordshire (26 per 1000 girls aged 15-17 in 2006) is significantly less than that nationally (40), lower than for similar authorities (29), and falling more quickly than either (18.1% reduction since 1998, compared to 13.4% nationally and 17.1% for similar authorities). However, although the most recent figures show a decline in all but one district, in some areas of the county, rates remain comparatively high and a focusing of interventions will be required to successfully meet our ambition of reducing the rate by 45%.

Analysis by the teenage pregnancy unit has established a group of 2000 young people most at risk of teenage pregnancy in the county. Strategies will be developed from this data to target these young people for interventions.

Work by the Police on improving information to young people about avoiding becoming a victim of crime has contributed to a 25% reduction in young people’s victimisation.

Keeping Young People on the Right Track has been a priority theme since April 2009 which is the first time these elements have been brought together as a priority on their own and they link closely with other strategies under priorities 4 and 9 in this plan. This theme now incorporates the actions for the County identified in the Youth Crime Action Plan 2008.

(d) How will we know if we have improved? Which key performance indicators will tell us if we are improving? (1) a) First time entrants to the Youth Justice System aged 10-17) National Indicator 111 b) Proportion of young offenders in education, training or employment National Indicator 45 (LAA2 Target) c) Continued reduction of recidivism (as measured by the ‘ Deter’ cohorts)

(2) Substance misuse by young people National Indicator 115

(3) Under 18 Conception Rates National Indicator 112

(e) Action Plan for Priority 12: Children and young people keep on the right track

The following key actions will make the greatest contribution to improving performance against this priority in 2010/11. Please note these do not represent all actions taking place to improve this priority, but the 5 actions that will have most impact.

No Actions Milestones / Lead Agency Lead Officer / How will we Timescales for Agency monitor progress Delivery 12.1 Promote partnership working between services and agencies and with children, young people and their families, to reduce youth crime: (a) Ensure closer working between District Children’s Trust March 2011 Crime and Responsible Partnerships (DCTPs) and Crime and Disorder Drug Authority Groups Reduction Partnerships (CDRPs) to deliver jointly Strategy Unit within the two resourced actions at district level. To be piloted in two pilot areas districts for a year (Phillip Winter) (b) Youth and Schools Police Community Support Officers March 2011 Police Herts Police (YSPCSOs) working with secondary schools to reduce Children and anti social behaviour in the local neighbourhood policing Young Persons area (Phillip Winter) action plan (c) Continue to work with Police in development of the Review Aug Youth Priority 12 Bridges Project for those young offenders on intensive 2010 Justice Project group supervision and most at risk of custody (Nick Smith) (d) All young people convicted of carrying a weapon will April 2010 Youth receive an approved programme (YOT managers) Justice (e) Work with partners to seek young people’s views about Review April Youth Priority 12 policing priorities and young people’s confidence in the 2010 Justice Project group criminal justice system (Police and Youth Justice) (f) Continue to expand opportunities for Strengthening March 2011 Youth Herts Families Strengthening Communities parenting Justice Strengthening

programmes and develop other models of parent Families Steering support (including links to FIP and Resilience Group and programme) for parents of young people who have been Priority 12 identified as most likely to be at risk of unacceptable and Project group harmful behaviours (Jeanette Williams & David Silverman) (g) Work together to ensure that young people who are 2011 Priority 12 coming out of custody and most at risk of offending Project group receive appropriate support in relation to achieving sustainable accommodation (Jeanette Williams) 12.2 Ensure the children and young people's workforce is able to March 2011 CSF Lindsay Priority 12 identify and respond to substance related needs: Edwards Project Group (a) Review the model of drug education services available in the county (b) Ensure services are available across a wider range of provision across CSF including targeted advice and early intervention 12.3 Improve access to sexual health and contraceptive services Ongoing CSF / PCTs Liz Bell Priority 12 in identified areas of need: Project Group (a) Increase the availability of a wide range of contraception Sept 2010 including long acting reversible methods (b) Increase the number of settings for ‘C’ Card scheme in Sept 2010 health and non health settings across the county (c) Establish an Outreach service for family planning and sexual health to support young people to access contraception following termination or child birth (d) Target preventative intervention with high risk young March 2011 people and in areas with high or increasing rates of

conception

12.4 Develop strategies to increase the confidence and Ongoing in CSF Lindsay Priority 12 resilience of children and young people so that they cope 2010/ 2011 Edwards Project group well with risks / pressures. (a) Develop resilience training in non school settings targeting specific vulnerable groups (b) Make available mentoring and resettlement support to Sept 2010 Youth Priority 12 young people most at risk of further offending (Jeanette Justice Project group Williams) 12.5 Increase opportunities for young people with additional Youth needs and risk to enjoy a range of positive experiences by Connexions/ improving access to services and promoting their CSF contributions to the community. (a) Extend provision of evening and weekend activities for Priority 12 young people. (A baseline snapshot of youth activity Project group was taken by Youth Connexions in 2009 and a comparison will be undertake in Spring 2010) (b) Signpost forthcoming activities directly to high risk young Priority 12 people through all agencies Project group (c) Develop pilots of the ‘You’re Welcome’ quality standard Priority 12 in Youth Connexions and A-DASH Project group (d) Identify and offer support to young people living in Priority 12 families where there is domestic violence, parental Project group substance misuse or where a parent is in custody

Effective service delivery is supported by the development of shared systems and Service Management Priority 1 processes across the Partnership CYPP Priority Lead Ian Knowles, Assistant Director, Performance and Business Support, CSF

No Actions Milestones / Lead Lead Officer / How will we Timescales Agency Agency monitor for Delivery progress 13.1 Build an excellent children’s workforce across To be To be agreed Progress Hertfordshire, through workforce reform, to support and agreed by by Workforce reports to deliver the outcomes in the CYP Plan: Workforce Development HCTP Development Group Workforce (a) Review and promote an accessible workforce strategy, June 2010 Group Reform Delivery horizon planning for a model of an excellent children’s Group, partner workforce by 2020 agencies and (b) Articulate and promote a shared identity, purpose and June 2010 services and vision, communicating our core values and embedding HCTP cultural change and engagement Executive (c) Promote behaviours across the partnership which October 2010 support positive outcomes for children and young people (d) Promote integrated working June 2010 CSF? (e) Facilitate a high quality, appropriately trained and October 2010 CSF developed workforce, agreeing a partnership training When IQF plan, implementing the Integrated Qualifications available Framework (IQF) and supporting the development of effective management and leadership (Louise Purser

& Penny Swallow) (f) Ensure there are enough suitably trained people to staff October 2010 HCC front line services to meet the needs of children, young people and their families, combining resources where appropriate and co-ordinating recruitment and retention (Paul Chamberlain) (g) Implement the workforce framework, including induction July 2010 to VCS standards (complementary roles focused on children) July 2011 (VCS) (h) Investigate and develop a model for joint workforce November Health planning to keep children safe (Jane Trundle) 2010 (i) Ensure a ‘golden thread’ between the Workforce June 2010 Workforce Strategy and the Children and Young People’s Plan, so Reform that the strategy is translated into improvements which Delivery impact on the ground. (Ian Knowles) group

Service Management Priority 2 Ensure services make best use of resources and provide good value for money

CYPP Priority Lead Ian Knowles, Assistant Director, Performance and Business Support, CSF

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 14.1 Embed a HCTP Commissioning Process, building on the CSF Gary HCTP Executive Commissioning Support Programme and World Class Heathcote/ Commissioning to develop strategic commissioning Janet Lewis activity that informs delivery of the 2010/2011 CYPP priorities. (a) Implement HCTP Commissioning Workplan, signed Oct 2010 off by partners, bringing together commissioning activities within one structure (b) Map resources against ECM outcomes June 2010 (c) Identify HCTP Lead for Joint Needs Analysis April 2010 (d) Develop systems to demonstrate the impact of the March 2011 use of needs analysis data (e) Embed the governance structure between March 2011 commissioning partners to resolve key challenges as they arise (f) Embed the relationship with practice based October 2010 commissioning groups to demonstrate improved outcomes in relation to early intervention and prevention

Service Management Priority 2 Ensure services make best use of resources and provide good value for money

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery (g) Co-ordinate work with Building Schools for the Future in order to maximise its resources (Ian Knowles) 14.2 Identify opportunities to create additional value for money CSF Gary HCTP Executive across the partnership through joint planning, delivery Heathcote and commissioning. (a) Scope children’s services across Hertfordshire within June 2010 each agency and clarify resource commitment (b) Identify and manage risks regarding funding of June 2010 services across HCTP (c) Identify areas of commonality and develop actions to September inform the Commissioning Workplan 2010 14.3 Services commissioned by partner agencies are March 2011 CSF Gary HCTP Executive monitored to ensure they are effective and provide value Heathcote for money. (a) Identify potential joint commissioning priorities and March 2011 implement joint commissioning mechanisms including those for performance monitoring (b) Review funding streams to release capacity March 2011 (c) Pool resources to pump prime joint priorities March 2011 (d) Develop and implement the monitoring framework for March 2011 the Inward Funding Group

099220129d6209b83689bef453e3f63a.doc 75 Service Management Priority 3 Strengthen performance management and evaluation systems

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 15.1 Embed the use of performance monitoring reports across Ian Knowles HCTP and seek to establish ‘bottom-up’ and ‘side-to-side’ aspects of the golden thread in strategic planning. (Ian Knowles) (a) Evaluate where existing National Indicators can be HCC disaggregated to district level (Katrina Skarsten) (PIU) (b) Further develop solutions to facilitate local needs HCC analysis using agreed information products and (PIU) services (Bernard Thirkettle) (c) Develop a new performance management framework HCC for HSCB which is congruent with the HCTP (PIU) and framework (Katrina Skarsten and Hilary Griffiths) HSCB Business Manager (d) Work with key partners to develop, where appropriate, HCC a mutually beneficial performance management (CSF) framework (Rebecca Price)

76 Service Management Priority 3 Strengthen performance management and evaluation systems

No Actions Milestones / Lead Lead Officer / How will we Timescales for Agency Agency monitor progress Delivery 15.2 Implement the performance aspects of the Apprenticeships, Skills, Children and Learning Bill. HCC Tim (CSF) Weetman 15.3 Facilitate and support outcomes-based accountability Christine and integrated performance management across the HCC Oker DCTPs (CSF) 15.4 Ensure easier electronic access to disaggregated performance information between partners. (a) Relaunch the performance information portal. HCC Bernard Share needs analysis data in one place (PIU) Thirkettle 15.5 Engage as a partnership with the Joint Strategic Needs Assessment (JSNA) and Children’s Mapping and identify HCC Ian Knowles how those activities can be utilised within the needs (CSF) analysis and performance management framework, including specific key actions.