Bottisham Medical Practice Patients’ Group

Committee Meeting 6.30pm 27 November 2014

MINUTES 1. Present: Sylvia Thomson (Chair), Steve Gilson, Christopher Welton, Roger Liles, Penny Irwin, Liz Mitchell, Sam Clark, Jenny Langdon. Apologies: Dr Higham, Richard Braun 2. Minutes of last meeting The minutes were approved as a true record and signed. 3. Matters arising: a. Carole Stevens’ resignation: Committee wished to record their thanks to Carole for her valuable support and for facilitating the use of the Downing Court room. JL to get card. b. Letter from Dept of Health (ST): the Rt Hon the Earl Howe PC responded to our concerns stating that NHS England is responsible for commissioning GP services and determining the level of funding. NHS England is developing a strategic framework to strengthen general practice recognising the part it plays in managing long term health needs and out of hospital care. Liz Mitchell has attended a speedback session regarding the new United Care Partnership, which includes community services and starts in January. Sam and Dr Shackleton are working on this. Details to go into magazine article. 4. Practice Update: a. CQC Inspection. Report not yet received. CQC’s Intelligent Monitoring Report gives BMP a risk rating, based on criteria, some of which is historic, but not all, as level 4 (1 being the worst and 6 the best). Our risk is largely as a result of our antibiotic prescribing, but this does not take into account our patient demographic which includes a larger percentage of elderly patients. b. Entrance doors: To be discussed with the partners in practice discussion. c. Dispensary: Matters here have improved since the warning notice put up. d. Friends and Family Test: Forms will be available for patients to complete as to whether they would recommend the practice to friends and family and allows for giving reasons for their rating. Patients can also give feedback on the practice website. Results will be posted on the website from the end of January 2015. This contractual feedback starts on 1 December and has to be reported on monthly. Sam said that the collation of these responses would put a great amount of additional pressure on the office's already full workload. CW said that as this was not patient sensitive information he would be prepared to type up some of this on to a suitable template and other committee members made similar offers. This feedback will replace the annual patient survey forms this year. e. New office manager Rowena started on 24 November. f. 2 new Registrars will start in February when Dr Kupa moves on. Dr McGrath is now a trainer. 5. Treasurer’s Report (CW) Balance in bank £137.37 with a further £100 towards the ABPM from the tombolas held at the flu clinics to be banked. Money collected for ABPM will be accounted for separately. 6. Cam Health Patient Forum (ST) New manager Adrian Grant. LCG facing further financial cut 7 – 14% over next 7 years. Dermatology service provided at Woodlands Surgery in Cambridge is going well. Milton practice is trying to run a buddy system for diabetics to provide peer support. 7. GPAQ Survey 2015: No funding for this. See under 4d. 8. Activities: a. Bottisham Village College: Awaiting response from BVC as to whether they wish Dr Croucher to give talks. Sam will contact Di Fenner at Cambs CC for the health related data. b. ABPM: Sylvia has obtained a collection bucket and Steve will fix it with a chain in the waiting room. Poster drafted. c. Walking Group (SG): Next walk 12 December from the surgery, 18 December from Anglesey Abbey, then 8 January. d. Patients’ Car Service (ST): Running smoothly. e. Flu Clinics: Thanks extended to those who manned the tombola at these clinics. f. Heart Start: Awaiting response about whether trainers available for 7 February 2015’ g. Dementia Session: Decided to arrange this for March. Liz Mitchell will contact Sue from Burwell to do this and will liaise with Sam and Steve as to convenient date for use of surgery. h. Mediterranean Diet Session AGM: Dr Higham has arranged for Dr Rashid to give this talk. i. Possible Child Health Session: To leave this until after AGM. 9. Publicity, Website and Communications: Virtual patient group for use of the practice. 10. Any Other Business: Penny praised the quality of the information displayed at the practice. Sam reported that the new IT system at Addenbrooke’s Hospital had caused a lot of extra work for the GPs. 11. Next meetings: 22 January 2015; 26 March 2015. AGM 23 April 2015.