Shell Tech Leadership 2

Shell Tech Leadership 1

Shell Tech Leadership Updated: January 2011

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Time Code Captions Time Code Audio Music 00.00.06 Shell Lubricants Designed to Meet Challenges

00.00.13 Challenge: A Formula 1 lubricant experiences 200,000 G-Force

00.00.17 …. And temperatures Exceeding 300 °C

00.00.22 The most successful Formula 1 team in History

00.00.26 Challenge: Over 300 grease points

00.00.29 Exposed to extreme temperatures Air traffic FX humidity, pressures and loads

00.00.32 The Largest passenger airliner In the world

00.00.38 Challenge: To withstand www.wickensmedia.co.uk 020 7240 6232 Shell Tech Leadership 2 35,000 tonnes of water

00.00.41 And protect 2 million People against flooding

00.00.44 One of the largest Moving structures on earth

00.00.48 Who did they all turn to, to overcome their lubrication challenges?

00.00.54 Shell Lubricants

00.00.57 VOICE OVER The world of lubricants is ever changing. How do you find lubricants that improve energy efficiency and provide superior protection? How do you lower exhaust emissions and also reduce maintenance costs? These are your challenges, they are also the challenges of Shell Lubricants.

00.01.15 With our expert technical team and innovative products, Shell Lubricants brings leading technology to the front line of our customer’s operations, helping them deliver significant savings. 00.01.28 Diamond Coaches Switched to Shell Rimula and obtained an estimated 33% extension in oil drain intervals www.wickensmedia.co.uk 020 7240 6232 Shell Tech Leadership 3

00.01.36 Consorcio Camargo Correa Switched to Shell Gadus S3 V460D and saved an estimated US $3.8 million per year

00.01.44 Rio Tinto Changed to Shell Rimula and increased oil drain intervals of their truck fleet by 100%

00.01.54 Omni Plastics Introduced Shell Tellus S2 M 46 and reported an extension in oil drain intervals by 100%, per year

00.02.00 How do we do this?

00.02.07 People – The largest dedicated technical support team in the world

00.02.11 VOICE OVER We have leading Product Application Specialists, working directly with our customers around the world, to overcome lubrication challenges. 00.02.19 Cameron Watson 00.02.19 CAMERON WATSON Global Technology Manager – OEM & Direct We have more than three hundred frontline Sectors technical service staff based throughout the world. www.wickensmedia.co.uk 020 7240 6232 Shell Tech Leadership 4 00.02.27 Global Reach – The No.1 global lubricants CAMERON WATSON VO supplier 00.02.30 Shell’s global reach is of paramount Source Kline & Company 2009 importance to our customers. Our customers are increasingly global themselves and they need to know that they can be provided with the

00.02.37 same level of technology and product and

consultancy and advice throughout the world. 00.02.41 CAMERON WATSON VO A close working partnership really, to me, is about building strong technical intimacy and trust between our key OEM partners.

00.02.49 We are able to share our secrets, share our problems, our issues and our opportunities together. 00.02.56 Our product development starts with a customer challenge 00.02.58 VOICE OVER With over two hundred and thirty people working in global R&D, our lubricant scientists and product application specialists are the most technologically advanced, and technologically creative in the industry. 00.03.12 SELDA GUNSELL We are mainly here to create value for our business, our shareholders, our customers, 00.03.18 Selda Gunsel our employees. And the way we do this, as a Vice President Technology - Lubricants and technology team, is to create competitive www.wickensmedia.co.uk 020 7240 6232 Shell Tech Leadership 5 B2B advantage through the application of technology. 00.03.27 VOICE OVER Each year Shell invests approximately $1.3 billion in technology, the highest of any international oil company. 00.03.36 Expertise – Innovating technology to deliver value for our customers 00.03.41 This is a period of unprecedented advance in innovation, driven by regulation and customer specifications. We innovate at this speed, working closely with our customers to provide lubricant technology, to help our OEM partners take their latest innovations to market. 00.03.58 JASON BROWN Shell is one of the foremost leaders in terms of research and development, 00.04.02 Jason Brown even having the pieces of equipment that Heavy Duty Diesel Engine Oil Development allow it to be that technology leader.

00.04.06 IAN TAYLOR Good science is important in delivering value to customers, 00.04.10 Ian Taylor because our customers are designing Technology Manager Lubrication Science industrial machines and engines which are very expensive, and they want to know that the oil actually protects their expensive hardware.

00.04.18 Advanced modelling can help the customer, because it can help us design an oil which has www.wickensmedia.co.uk 020 7240 6232 Shell Tech Leadership 6 the right film thickness to protect against wear and to reduce friction, and so effectively, it helps us design an oil which saves the customer money. 00.04.32 What does the future hold? 00.04.38 VOICE OVER At Shell, we continue to invest heavily in the development of next generation lubricants and unique capabilities for testing them, which will help to deliver improved energy efficiency and superior protection. The future is about developing long term technical collaborations with our customers, to ensure we meet the challenges of tomorrow, by taking big steps in the things that matter through our leading technology,

…advanced modelling, nanotechnology and interactive monitoring tools.

Shell Lubricants technology plays a critical role in enabling the unprecedented innovation in engineering to happen. 00.05.18 IAN TAYLOR I think in terms of future developments it’s an exciting time to be in lubricants. 00.05.23 JAMES BROWN It’s a question of delivering what they want now, say fuel economy and protection, but also in the future, making sure that Shell’s able to be a technology partner and leader www.wickensmedia.co.uk 020 7240 6232 Shell Tech Leadership 7 with them. 00.05.32 IAN TAYLOR We can get prototype products to the customer quicker, for them to test in their real application. We’re trying to get to a relationship with the customer where we’re almost co-designing the oil and the hardware at the same time. 00.05.43 Who will you turn to for your future 00.05.43 VOICE OVER lubrication challenges? Ensuring better answers faster. Who will you turn to for your future lubrication challenges? Shell Lubricants, designed to meet challenges. 00.05.49 Shell Lubricants Designed to Meet Challenges

00.06.00 END