Administrative Assistant III

Job Description Our Mission: Canyon Ranch aims to inspire people to make a commitment to healthy living, turning hopes and intentions into the highest enjoyment of life. Busser

Department: Dining Room Property: Lenox

JOB SUMMARY: Responsible for setting up, clearing and pre-bussing tables, stocking all service stations and assisting Servers with table service to ensure total guest satisfaction. Maintains beverage bars throughout Hotel and Spa. Maintain the salad and mocktail bars.

Percentage of ESSENTIAL DUTIES AND RESPONSIBILITIES: time spent on each task.  Responsible for the maintenance of the dining room tables. 25  Clears dirty table setting, prepares table for resetting and resets all service ware promptly and consistently as prescribed.  Transports all dirty tableware from the dining room to dishwashing area for proper cleaning.  Assists Servers in clearing dishes and replacing silverware between each course.  Maintains various service stations throughout the property. 25  Maintains stock and cleanliness of stations for all meal periods with necessary equipment, including silverware, linen and condiments.  Sets up and maintains salad bar(s).  Sets up and maintains various beverage bars throughout the Hotel, and room service to guests.  Sets up and maintains “mocktail” beverage bar outside the Dining Room throughout the evening. Performs general cleaning tasks using standard hotel cleaning products as assigned by supervisor to  15 adhere to health standards. Performs duties as requested, such as cleaning unexpected spills or special guest requests, to ensure total guest satisfaction. Ensures that all bussers’ side work is completed as detailed on the work chart.  15 Greets guests promptly and politely; pours water.  10 Performs other job-related duties as needed or directed.  10

OTHER DUTIES AND RESPONSIBILITIES:  Reports problems or complaints to supervisor.  Understands and actively practices Canyon Ranch PJICANN Service Standards.  Adheres to uniform and grooming standards as set by the Dining Room.  Support management by following direction.  Stay positive and open minded.  Support fellow team members.

MANAGEMENT REPONSIBILITIES: None

EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:  Education: None  Certification/License: None

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Job Description Our Mission: Canyon Ranch aims to inspire people to make a commitment to healthy living, turning hopes and intentions into the highest enjoyment of life.

 Experience: Previous food and beverage experience preferred.  Knowledge, Skills & Abilities:  Possess clear communication skills.  Able to effectively speak and understand English.  Efficient, organized, personable.  Must be alert, safety conscious and have exceptional attention to detail.  Knowledge of appropriate table settings and service ware preferred.  Physically able to stand for long periods of time, also able to grasp, lift and/or carry or otherwise transport up to 50 pounds on a tray through a crowded room.  Stays calm under pressure.

WORKING CONDITIONS:

Requirements and Activities: (please place an “x” next to those that apply)

Requirements/ Sometimes Frequently Constantly Not Activities 0-29% 30-50% >60% Applicable Bending/Pushing/Pulling Climbing Ladders Climbing Stairs Collating/Filing Color Recognition Dialing Digging Hearing Lifting/Carrying 25lbs. Lifting/Carrying 50lbs. Lifting/Carrying 75lbs.or> Listening Manual Dexterity Reading Sitting Speaking Standing Stretching Sustained Mental Application Sustained Visual Application Threading Using a Keyboard Vehicle Operation Vision Walking Writing

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Job Description Our Mission: Canyon Ranch aims to inspire people to make a commitment to healthy living, turning hopes and intentions into the highest enjoyment of life.

Environment applicable for the job: (place an “x” next to those that apply)

Heat Cold Noisy Odors Outdoors Dust/Fumes Chemicals Humidity

List any substances with which a staff member may have contact that could cause an allergic reaction, list below: Cleaning Supplies

List any protective equipment or clothing used for the job: Latex Gloves

Staff Member Acknowledgement:

I acknowledge that I have read and understand this job description. I understand that it is intended to describe the general nature and level of work being performed by individuals assigned to this job and it is not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. I understand that management reserves the right to modify my duties at any time with or without notice. By signing below I attest that I am capable of performing the essential functions of this job.

Print Name:

Signature: Date:

Prepared by: Monica Ryan Effective Date: 11/19/2012 Approved by: Revised Date:

HUMAN RESOURCES USE ONLY:

Designation: Grade:

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.