Go to the DWD Learning Center

Welcome to New Worker Training You have been registered for TANF New Worker Training for W-2 Add Correct Curriculum. I wanted to make sure you had all of the information you needed to successfully get started with TANF New Worker Training.

Initial New Worker Training (NWT) should be completed within 5-9 weeks of the start date. You must devote a minimum of 15-20 hours per week to NWT in order to complete within the maximum time frame. Failure to complete within the required timeframe may result in termination from the New Worker Training process. If terminated, you may be required to re-start the training from the beginning.

Learning Center You will access all your training curriculum(s)/courses through the Learning Center at https://wss.ccdet.uwosh.edu/stc/dcf.

 The Training Catalog allows a search of the entire database for courses. You can search based on a course title or course type as well as location. You can also search for Desk Aids.  My Information – it’s all about you. o The Profile Form allows you to change information about yourself. Some of it you can do online and some you have to submit a paper form for. o The Transcript is a transcript of all training completed through Learning Center. o The Curriculums is where you will find the list of courses you need to complete. You will be assigned multiple curriculums throughout your training. As you complete one, the next will be assigned. Your completion of each curriculum is dependent upon the review of your work by training team staff.

Curriculums On this page, you will find everything you need to complete training. All the courses are listed along with prerequisites.  The links on this page will go directly to the course materials for independent study courses.  The courses are listed in the order in which you need to complete them. This establishes the prerequisites for those courses that have them. All courses must be completed in order with a few exceptions.  Attached is your TANF New Worker Training Guide that lists all of the courses you will complete with a checkbox for tracking purposes. Partner Training Team (PTT) The Partner Training webpage provides additional information and instructions related to New Worker Training, as well as multiple resources.  Who We Are – contains basic information about the training team  Training – contains information on how to access training on training opportunities. New worker processes are also located here.  Resources – contains links, support, distance learning tools, etc.  Contacts – provides contact information  Search – a search engine to search either our page or the DWD website  On every page there is access to the Learning Center.

Login IDs You will need access to the following systems, at a minimum.  WAMS  CARES Worker Web  CARES Mainframe

Register now for notification of Ops Memo and Admin Memo publication as well as notification of updates to the W-2 Policy Manual at https://dcf.wisconsin.gov/w2/partners/policy/memos/operations and https://dcf.wisconsin.gov/w2/partners/policy/memos/admin. New Worker Training Completion Initial New Worker Training is completed for a specific job function once all required courses are completed. The Learning Center and Training team staff will track your completion. So it is important to access all your materials through Curriculums to get proper completion.

The Reinforcing W-2 in the Classroom must also be completed within 12 months of your hire date. This is monitored by the Partner Training Team and through yearly reporting to the Department.

Feel free to contact your trainer at any time throughout your training with any questions or concerns.

Tips and Tricks  Be sure you follow all instructions given throughout the courses. In each course you may find CARES/CWW Entries, PIN/Case numbers to send in, and additional requirements.  When accessing a CBT, be sure that the screen is not minimized. Each CBT has navigation controls, usually at the bottom that can be hidden if the screen is not big enough.  Be sure to complete all required reading in the W-2 Policy Manual, Operations Memos, and additional resources. This is important content and these are your on the job resources.  Contact the Partner Training Team at [email protected] with any problems or confusion.

Sally Hilsgen New Worker Training Lead [email protected] 715-299-5240