Chief Executive, Hcl (Handicabs)

February 2015

Dear Applicant

Chief Executive, HcL (Handicabs)

Thank you for your interest in the position of Chief Executive, HcL. You should find all the information you need in this pack to help you decide if you would like to apply including:

▪ Job description ▪ Person specification ▪ Summary of terms and conditions ▪ Background information for applicants ▪ How to apply

Further information on HcL and its work is available at www.handicabs.org.uk. The schedule for the recruitment process is as follows:

1. Deadline for applications is 2 March 2015. Please send your application to: [email protected]

2. Interviews will be held in Edinburgh in the week starting 16 March 2015.

3. The preferred start date will be as soon as possible thereafter.

If you have not received a response to your application by 9 March then you have been unsuccessful on this occasion.

Thank you for your interest in HcL; I very much look forward to receiving your application.

Yours faithfully

Muriel Williams Chair of the Executive Committee, HcL Chief Executive

Chief Executive, HcL

Job Description

Accountable to: Chair, HcL Executive Committee

Location: Canaan Lane, Edinburgh (under review)

Purpose of the role

To provide leadership and direction to the work of HcL, accountable to the HcL Executive Committee and responsible for the management and performance of the organisation as its senior officer

Key Result Areas

1. Assist the Executive Committee to develop strategic objectives and policies for the organisation. 2. Produce and deliver operational plans and budgets for the work of HcL in line with HcL’s strategic objectives and funding agreements. 3. Lead the HcL staff team, ensuring effective recruitment, management, support and development and satisfactory achievement of personal objectives. 4. Manage, delegating as appropriate, the physical resources of the organisation effectively including acquisition, maintenance and disposal of vehicles, equipment and premises. 5. Manage, delegating as appropriate, the financial resources of the organisation effectively, in line with organisation policy. 6. Ensure effective monitoring, record keeping and management reporting on all HcL activities. 7. Ensure compliance with all legislation and other statutory requirements, and with those internal policies and standards agreed by the organisation. 8. Ensure the delivery of high quality door to door (and ‘through the door’) transport services that are efficient, effective and safe. 9. Support, advise and assist the Executive Committee and its members on all aspects of governance, including servicing the Executive Committee and its subcommittees, and providing services to the Members of the company. 10. Establish and maintain constructive relationships with key partners, including funders, other transport bodies, health and social care agencies, and user groups, as the principal staff representative of HcL. Chief Executive 11. Identify and explore appropriate opportunities for innovation and service development, in line with HcL’s strategic objectives. 12. Promote HcL to users and potential users, the public, media and other stakeholders. 13. Lead on appropriate fundraising strategies for HcL, including the negotiation and maintenance of funding agreements appropriate to the needs of the organisation. 14. Undertake any other reasonable duties in pursuit of the aims of the organisation, as directed by the Executive Committee or its Chair. Chief Executive

Chief Executive

Person specification

ESSENTIAL CRITERIA Application Interview Skills Excellent interpersonal skills and an ability to develop and ✓ maintain positive relationships with a wide range of stakeholders.

Ability to analyse and interpret complex information and ✓ ✓ issues and draw inferences from them.

Ability to manage, develop and support staff, and to ensure ✓ their effective performance. The person specification highlights the attributes that are considered to be essential and desirable for fulfilling this post. It also shows which stages in the recruitment process each specific criterion will be assessed by the selection panel.

ESSENTIAL CRITERIA Application Interview

Experience Managing high quality transport services for disabled and or ✓ ✓ elderly people. Leading, supporting and developing a staff team. ✓ ✓ Securing financial resources to support organisational ✓ ✓ objectives. Managing significant revenue and capital budgets. ✓

ESSENTIAL CRITERIA (continued) Application Interview Personal attributes Chief Executive Leadership qualities. ✓ ✓ A commitment to equality and to empowering disabled people. ✓

Ability to manage and prioritise own workload with minimal ✓ ✓ supervision, sometimes under pressure.

DESIRABLE CRITERIA Application Interview Experience of work with or in the voluntary sector, ideally with ✓ Community Transport. Developing, and successfully delivering, business plans. ✓ Experience in delivering change management. ✓ A degree or professional qualification in a relevant subject. ✓ Expertise in project management or risk management. ✓

Writing skills for creating policy, guidance, reports and funding ✓ ✓ bids. Chief Executive

CHIEF EXECUTIVE Summary of terms & conditions

1. Salary £43,611 to £52,485 pa (SJC 50-58); new appointments are normally placed at the bottom of the scale.

2. Lothian Region Personal Pension Scheme

3. 28 days annual leave plus 3 additional after 5 years. Plus a further 3 additional after 10 years. Plus 6 public and 2 discretionary days.

4. Working week of 37 hours, some unsocial hours, occasional travel across the UK.

5. Working from HcL’s main office in Canaan Lane, Edinburgh EH10. (NB, HcL expects to relocate from this site to other suitable premises in the Lothians within the next year).

6. Probationary period: Six months with interim review at three months.

7. One month’s notice by either party during first six months (probationary period); rising to three months after the probationary period. Chief Executive

Chief Executive

Background information for applicants

HcL is a voluntary organisation providing through-the-door ‘dial-a-ride’ and ‘Dial-a-Bus’ transport services for disabled people and others with limited mobility. It operates throughout the Lothians area, serving the communities of West Lothian, Edinburgh, Midlothian and East Lothian. Founded in 1981 as ‘Handicabs (Lothian)’ and operating continuously since, HcL is one of the longest-established and best respected such organisations in Scotland. HcL is managed by an Executive Committee, which is accountable to its Members (these numbered 380 in March 2014). The Executive Committee has a majority of service users; this accountability to service users is a distinctive part of HcL’s ethos and history. HcL is a Limited Company (SC79712) and registered Charity (SC013906). HcL currently operates two main services - a dial-a-ride service, offering door to door transport to any destination, subject to availability, for individuals seven days a week, 365 days per year; and a Dial-a-Bus service which takes people to a local shopping centre at set times through the week depending on where they live. Between them, these services provide around 90,000 passenger trips each year. HcL has 39 staff and 29 vehicles. Our total expenditure in 2013-14 was £1.356 million. Funding is largely provided by the four local councils in our operating area, and significant income also comes from fares, the Bus Services Operators Grant (BSOG), the NHS, central government and trusts (especially for vehicles), and donations. With changes in local government, including ever-increasing pressure on budgets and joint provision and personalisation of health and social care services, HcL also faces a changing environment. HcL is preparing a new five-year strategy and the new CEO will have a unique opportunity to contribute to our aim of delivering high quality services and exploring new opportunities for innovation.

To find out more about HcL visit our website www.handicabs.org.uk Chief Executive

CHIEF EXECUTIVE

How to apply

1. Please read the job description and person specification and decide whether your experience, skills and interests make you a strong match for the role.

2. Please return your completed application form to the address below by 9.00am, Monday 2 March 2015. Edinburgh Voluntary Organisations Council (EVOC) is assisting us with this recruitment exercise and applications must go to the email address below.

3. We prefer that applications are completed electronically and submitted as attachments to an email as outlined at the beginning of the application form. Please contact us if you require the information in an alternative format or have any other special requirements in terms of the application process.

4. Interviews will take place in the week beginning 16 March 2015. If you have not been contacted by 9 March, please assume that you have not been successful in progressing to the next stage of the recruitment process.

5. If you would like to discuss the position informally with the HcL Chair, please phone Muriel Williams on 0131 443 7740.

Please return your completed application form, headed “HcL (Confidential)” to: [email protected] or to

Dianne Morrison Office Manager EVOC 14 Ashley Place EDINBURGH EH6 5PX