Apprentice Customer Service Advisor Patient Transport (Operational)

Apprentice Customer Service Advisor – Patient Transport (Operational)

Employer: North East Skills required  Effective communication skills both Ambulance Service verbal and written  Able to work as part of a team in delivering high quality service The North East Ambulance are looking to recruit 11 applications to the post of apprentice  To be a good time keeper Patient Transport Service to provide effective  Understand the need for confidentiality and efficient transport and care to customers  Able to prioritise workload and meet who access the Patient Transport Service agreed deadlines (PTS). They are seeking to appoint motivated individuals to join the team as part of the  Must have good verbal communication directorate. The apprentices will contribute skills positively to maintain the high quality of  Must show tact and diplomacy services provision of the PTS crew. Personal qualities  Committed, reliable and honest The qualifications you will receive  Willingness to learn The successful candidate will work towards a Level 2 Apprenticeship in Customer Service  Keen Interest in chosen area with technical certificate and key skills.  Strong verbal communication On successful completion of Apprenticeship,  Good interpersonal skills to develop candidate could progress onto Advanced and maintain positive Apprenticeship NVQ Level 3.  Maintain confidentiality at all times Entry requirements Minimum GCSE (or equivalent) grade C or Weekly Wage above in both English and Mathematics. £100 Per Week APPLICANTS MUST HAVE FULL UK Hours of work DRIVING LICENCE (MAX 3 POINTS AND 37.5 Hours per week 8am-6pm Mon - Fri LICENCE HELD FOR A MINIMUM OF 6 MONTHS