User Tip Sheet Medical Officer Notifications Page

User Tip Sheet –Medical Officer Notifications Page

Notifications for Medical Officers

Notifications for Medical Officers in BloodSTAR will be sent whenever an access request has been actioned, an authorisation request changes status, or when a review is imminent or overdue. A complete list of the messages you will receive as a Medical Officer, with a timeline of receipt, is provided below.

Message Type When it is Received Content Ig Initial Authorisation Request Request has been Authorisation assessment outcome and Approved/Declined actioned by authoriser details Ig Dose Change Request Request has been Authorisation assessment outcome and Approved/Declined actioned by authoriser details Additional Ig Dose Request Request has been Authorisation assessment outcome and Approved/Declined actioned by authoriser details Ig Continuing Treatment Request has been Authorisation assessment outcome and Request Approved/Declined actioned by authoriser details Ig Authorisation First Review 8 weeks before Reminder of expiry date and a link to Reminder authorisation expiry record review outcomes Ig Authorisation Second Review 2 weeks before Reminder of expiry date and a link to Reminder authorisation expiry record review outcomes Ig Initial Authorisation Expiry Upon authorisation Notice that the authorisation has expired Reminder expiry and should be actioned as soon as possible if Ig treatment is to continue

Checking your BloodSTAR inbox Whenever you receive a message in BloodSTAR, you will receive an email notification as shown to the right. For privacy reasons, the details of the patient cannot be sent via email, but the link in the email will direct you straight into the relevant BloodSTAR message once you log in.

There are three ways to view all past and current messages from BloodSTAR: 1) Click on the link provided in the email to go directly to the log-in page and then to your inbox. 2) Click on the notice at the bottom of your homepage. 3) Go to the tab BloodSTAR Messages at the top of your home page screen.

Support phone: 13 000 BLOOD (13 000 25663) email: [email protected] fax: 02 6151 5210 Once in the messages section, you can view the content of the message by clicking on the Subject Line and it will display in a box below. All messages that require action will have a link at the bottom of the message to proceed immediately to the relevant authorisation, such as in the Review Reminder below.

To complete an action from a message, simply click the link and follow the next step. If you have actioned a message or no longer require the message then check the box next to the message and click Delete Selected Messages to remove it from your inbox.

Support phone: 13 000 BLOOD (13 000 25663) email: [email protected] fax: 02 6151 5210