Online Action Plan: Technology Support

Action Plan: Staff and Patron Training

Where you are now:

Your Goal Next Steps/Resources Who? When? Completed

We set aside time for ► Explore ways your library can provide staff with opportunities for staff to explore and learning that don't require significant time and cost. learn, as it is relevant to providing better Resource: Continuous Learning: Making It a Priority Without technology awareness Breaking the Bank and services to our community. ►

We recognize the rapid ► Explore resources that can help assess staff and volunteer skills changes in technology and training needs to include in your technology plan. today and regularly assess staff and Resource: Staff Development volunteer skills to keep up with the needs of our ► patrons. ►

We provide patron ► Explore ways to teach patrons new computer skills using public training on the access computers. computers and have received positive Resource: Creating Lesson Plans for Teaching the Public feedback for this service. ►

1 Action Plan: Staff and Patron Training

We have developed ► Discover ways to build a volunteer base to assist in training. new opportunities for staff and patron training, Resource: Build a Volunteer Network using volunteers in the community to assist in ► these efforts. ►

We have made staff ► Explore WebJunction's course offerings for your staff. training a priority and have a renewed Resource: WebJunction's Course Catalog appreciation for the ways we can apply our ► learning to addressing the needs of the ► community. ►

We have enhanced staff ► Work to identify core competencies necessary for your staff. skills and added resources for Resource: Resources for Evaluating Staff Competencies developing competencies relevant ► to the community's information needs. ►

[Add more goals as ►

2 Action Plan: Staff and Patron Training

needed.] ►

Indicators of ► Success ► ► ►