1. Personal Attributes That Enable Someone to Interact Effectively and Harmoniously With

Test Review - 1

1. Personal attributes that enable someone to interact effectively and harmoniously with other people are known as SOFT SKILLS.

2. Eye contact, posture, and physical appearance are examples of NON-VERBAL communication.

3. DIVERSITY in the workplace refers to ethnic, racial, gender, age, and other differences among workers

4. An organization that has a workforce representative of many different cultural groups is known as a CULTURALLY DIVERSE organization.

5. An organization that values, encourages, and affirms diverse cultural modes, in which each point of view is valid and different cultures contribute to decision making is known as a MULTICULTURAL organization.

6. A federal law that enables people with different physical abilities to enter the mainstream with greater ease by mandating that organizations and businesses provide the appropriate accommodation (for example, accessible lavatories, parking, and so on) for all is known as THE AMERICANS WITH DISABILITIES ACT.

7. A federal law that prohibits discrimination against certain groups, such as women or minorities, in the workforce is known as Equal Opportunity law or AFIRMATIVE ACTION.

8. List 3 benefits of working in a diverse environment. Benefits of diversity – Larger worker pool with diverse experiences – Increases diversity of customers – Creates beneficial environment for workers – Increased ability to satisfy diverse customers.

9. One of the problems with insuring a diverse workplace is that some people have an intense or irrational dislike for people from other countries. This is known as XENOPHOBIA.

10. When managers assign tasks and duties to a number of people then oversee their progress, they are DELEGATING work.

11. Why do employers care that you graduated from college (regardless of the degree you received)? It shows that you know how to collaborate with others, show up on time for classes, and stick to a plan until you achieve your goal (graduation.)

12. Working with others to do a task and to achieve shared goals is known as COLLABORATION.

13. Web 2.0 is the term given to describe a second generation of the World Wide Web that is focused on the ability for people to collaborate and share information online

14. WORK READINESS skills are known as specific work-related skills that young people and adults need in order to be successful as entry-level workers in any formal sector business or industry 15. A TECHNICAL writer’s main task is to convey information to another person or party in the most clear and effective manner possible. The information these writers convey is often complex, and it is one of their main tasks to analyze the information and present it in a format that is easy to read and understand.

16. VECTOR graphics can be magnified infinitely without loss of quality, while pixel-based graphics cannot.

17. What do the following Photoshop short cut keys mean:

a. Ctrl+Z - Undo

b. Ctrl+T -Transform

c. Ctrl+Zero – Brings you back to 100% view

18. In Illustrator, the color that is inside of a shape is known as a FILL while the outline color is known as the STROKE.

19. What is the difference between an image created for the web and an image created for print (in terms of resolution)? A web image is lower resolution (usually 72 dpi) while a file for print should be created at a minimum of 300 dpi resolution.

20. Google Docs is a free Web-based application in which document s and spreadsheet s can be created, edited and stored online as well as shared with others. Other users can edit your document if you give them permission.

21. If your fill color keeps getting in the way as you draw paths and shapes in Illustrator with the pen tool, you can view the document in OUTLINE mode and it will take away all of the color in the image until you return to preview mode.

22. When placing a document into Illustrator that you wish to trace, you must Click File-Place and make sure that the TEMPLATE button is checked before selecting OK and placing your image into Illustrator.