Reference: Microsoft IE7 and Firefox 3

Reference: Microsoft IE7 and firefox 3.0 Web Browser warnings and 3rd-Party SSL Certificates updated

Bluesocket does support the Microsoft Internet Explorer 7 (IE7) browser for user authentication. With the IE7 and Vista web browser, the user will receive a security waring message "There is a problem with this website's security certificate." The security message received to a separate page (rather than a popup window) is due to the way in which Microsoft implements the browser's new security features.

Generally speaking, the browser -- whether IE7, Mozilla Firefox, Safari, etc -- needs to have the Bluesocket certfiicate installed into the Trusted Root Certificate store to be successfully redirected. By default, the Microsoft browsers store the certificate in the Personal Certificate store, causing the redirect warnings.

In order for users to be correctly redirected to the Bluesocket login.pl page (that is, removing the browser warning message), there are two methods to accomplish this:

Method #1 -- Install it manually on the client computer 1) When receiving the certificate warning message "There is a problem with this website's security certificate", click on the "Continue to this website (not recommended)". You will now be directed to the Bluesocket login.pl page.

2) From the browser, click on the "Install CA Certificate" link in the left-hand pane. Again, select on the option to "Continue to this website (not recommended)", then select the option to Open when prompted with the Bluesocket certificate (root-ca.crt) file.

3) When presented with the Certificate details box, click "Install Certificate. This will start the Certificate Import Wizard. Click "Next"

4) Select "Place all certificates in the following store", then click "Browse"

5) Highlight the "Trusted Root Certification Authorities" and hit "OK"

6) The Certificate Store item should now show "Trusted Root Certification Authorities". Now click "Next">, the Finish.

7) Finally, when prompted to install the certificate from Bluesocket, Inc. Root CA, select Yes. Congratulations, the certificate should now be imported to the correct certificate store.

To test, close the browser and open a new browser -- you should be automatically and correctly redirected to the Bluesocket login.pl page. Method #2 -- from the BlueSecure Controller The most common option for larger deployments or for guest user access is to purchase a third-party signed SSL Certificate from a Trusted CA source already in your browser. Bluesocket has used GeoTrust and GoDaddy in the past, for examples.

While other more prominent providers like Versign, Thawte and others offer assurance and name recognition that may be very useful for an Ecommerce site, there are other less expensive certificates that you can purchase that are "built in" to browsers so users don’t get a warning message.

For example, Rapid SSL (http://www.rapidssl.com/index_ssl.htm), has certificates for $69 or you could buy a wildcard certificate for $199. The wildcard certificate is interesting in that you can buy one certificate for an entire domain (*.bluesocket.com for example) and put it on any number of servers (or wireless controllers).