Final Results Package

For

Dale Carnegie Course Graduated October 24, 2012 Final Assessment Not Anonymous – Conducted October 24, 2012

Please explain the value your organization received as a result of your participation in this training program:  I believe I am more confident and comfortable speaking about anything  Confidence, leadership, people skills  Made me a better supervisor, taught me about others  They got a more positive and engaged employee  I have more knowledge and self-confidence to lead my team  I believe I am a better leader now that can help create stronger relationships and increase profitability  Increased communication skill. More self-awareness  More productive employee  Better understanding and utilization of peoples’ skills and drastic improvement in the ability to present ideas  I am more efficient, proactive, and a more pleasant employee  Increased productivity through prioritization while simultaneously reducing stress and worry  The knowledge I now have that I can bring back to my team  All students experienced growth  Gave me a new perspective in dealing with others, peers  Inspired growth and development  A better leader

What did you like about the training?  Enthusiasm of the instructor  Engaging, helpful  Very encouraging  Personalized  The people and experience  The trainers and the lessons motivated change in all of us  The fact that it makes you break the comfort zone and step out of the box  Ed and assistants are so prepared- help motivate the lass though examples, quotes, books and discussion!!  The encouraging aspect of the program  The growth I saw in others and the spacing of the classes, which allowed implementation  Supportive atmosphere  All of the in-class exercises really helped me to think about my day to day interactions and better my people skills  The simple approach and how relevant it is to my job  Quality of sessions  It was more fun than I expected  Perfect timing with issues at work and personal  Positive! Showed how to do things to effect change Dale Carnegie Course Results (October 2012) Dale Carnegie Training of Western CT, 21 Maple Street, Naugatuck, CT 06770, (203) 723-9888 What would you change about the training?  Shorter time period -2 hours  Offer CD’s instead of books as an option, make it a little longer  Maybe extend it to once a month versus weekly?  More group discussions  Nothing  More time for question and answers and discussions with the class. Everyone always provided insightful feedback!  Offer in Hamden more often  3.5 hours is too long. The classes seemed to drag on and over explain things  Nothing  Shorten the class

Dale Carnegie Course Results (October 2012) Dale Carnegie Training of Western CT, 21 Maple Street, Naugatuck, CT 06770, (203) 723-9888 Level I Training Assessment Anonymous Survey Conducted (October 24, 2012)

Dale Carnegie Course Results (October 2012) Dale Carnegie Training of Western CT, 21 Maple Street, Naugatuck, CT 06770, (203) 723-9888 Is there a need for additional training in the following areas?* *Number of employees that answered yes

Employee Organization

Leadership 7 4

Communications 1 5

Sales 2 2

Presentations 3 2

Team Building 3 5

Interpersonal Skills 1 4

Dale Carnegie Course Results (October 2012) Dale Carnegie Training of Western CT, 21 Maple Street, Naugatuck, CT 06770, (203) 723-9888