Professional Specialist Manager s2

Last updated: 08/06/2015 JOB DESCRIPTION

Post title: Senior BI Developer Academic Unit/Service: iSolutions, operationally deployed to Wessex Institute Faculty: Chief Operating Officer Career Pathway: Management, Specialist and Administrative (MSA) Level: 5 *ERE category: n/a Posts responsible to: BI Development Lead (5) Posts responsible for: SQL Developers level 4 (x2) , Junior BI Developer level 3 (x1) Post base: Office-based

Job purpose To be the principal BI Developer for the Wessex Institute, providing leadership in SQL and reporting-related matters and development, and working with the BI Development Lead to ensure the Wessex Institute benefits from an agile, innovative and value-added BI development service.  To be responsible for the delivery of a portfolio of high quality reports and dashboards which support a range of business reporting requirements.  To manage the complete end-to-end lifecycle of report development, from requirement gathering, analysis and data modelling in SQL through to application design, testing, sign-off and deployment.  To take a lead role in developing SQL and other BI-related skillsets within the wider Reporting & Business Intelligence Team to underpin resilience and business continuity.  To work with the other Senior Developers and the wider senior management team to contribute to the technical and strategic direction of the Information Team.

Key accountabilities/primary responsibilities % Time 1. To act as senior developer using a variety of reporting technologies, using extensive expertise and 45 % experience in the design, development, unit testing and deployment of a suite of high quality reports and dashboards, using agreed best practices for design and development standards to achieve a well-engineered result. In addition, to ensure comprehensive documentation of technical design specifications and test scripts is delivered alongside development products. 2. To line-manage BI Development resources and oversee the quality of their work. To assist with the 10% determination of new or replacement posts within the Development Team and the wider Information Team as necessary 3. To use extensive technical knowledge and experience to mentor and develop line-managed staff 10 % and others across the wider Reporting & Business Intelligence Team in order to upskill and build resilience. 4. To work with other members of the Reporting & Business Intelligence Team to develop a coherent 10% suite of transactional, management information and decision support reports and dashboards. 5. To manage priorities, tolerances and escalations across multiple work packages while complying 5 % with project and technical architecture frameworks. To escalate issues to the BI Development Lead as necessary. 6. To work with the Senior Database Administrator to oversee the deployment of reports for testing 5% and production, and provide support for developed reports - including working with users identify resolve issues. 7. To develop and maintain relationships with the wider Information Team, Business Users and other 5 % stakeholders. Stakeholders will include senior staff and external stakeholders. 8. To work with BI Development Lead to keep work of the Development Team aligned to strategy and 5 % to continually improve processes. 9. Any other duties as allocated by line management following consultation with the post holder 5 % including deputising for the Head of Information Systems and/or the Head of Business Intelligence as necessary

0fe3ee2aef7dcf8f389a78f018094c9a.docxMSA Level 5 1 Internal and external relationships The post holder will be expected build strong internal and external relationships with colleagues across the business, the wider University iSolutions Team, and the wider external business intelligence landscape.

Special Requirements  To maintain the relevant level of professional expertise and qualifications to discharge the duties and to agree with line management on a relevant professional development programme.  Occasional out of hours working may be required to perform certain tasks on the system whilst minimising disruption to users.

0fe3ee2aef7dcf8f389a78f018094c9a.docxMSA Level 5 2 PERSON SPECIFICATION

How to be Criteria Essential Desirable assessed Qualifications, Skill level equivalent to achievement of ITIL Foundation certified or experience CV & knowledge and a professional qualification or working in an environment that uses Interview experience postgraduate degree in a best practice service methodologies technical/numerate subject such as ITIL.

Expert user of Microsoft SQL (T SQL) Experience of reviewing code for other including: stored procedures, triggers, developers functions Experience of analysing and improve Extensive experience of one or more of performance of existing reporting the following: solutions

1) developing SQL reports using PRINCE2 Practitioner or equivalent Microsoft SQL Server professional Project Management Reporting Services (SSRS) qualification. and Business Intelligence Development Studio (BIDS)

2) Developing with Microsoft BI Products: SSIS and/or SSAS, Power-Pivot etc.

3) Data Warehousing and ETL (Extract, Transform and Load).

4) QlikView, or (similar BI toolset) application design and development

Extensive experience of Dashboard development including drill-down and drill-through

Proven experience of delivering large, technically complex projects.

Experienced user of Microsoft Office applications: Visio, Excel, Word and MS Project. Planning and Able to work autonomously, yet Able to interpret and align work to CV & organising collaboratively with senior stakeholders corporate and departmental strategy. Interview to plan and manage major new projects ensuring plans complement broader organisational strategy.

Able to plan, estimate and track work related to multiple projects at an appropriate level of detail, keeping all stakeholders informed and exception reporting as appropriate. Problem solving Able to develop understanding of Experience of database troubleshooting CV & and initiative longstanding, technically complex or and query optimisation Interview ambiguous problems and to apply professional knowledge and experience to solve them.

Able to apply originality and experience to introduce new approaches to the delivery.

Able to understand business priorities

0fe3ee2aef7dcf8f389a78f018094c9a.docxMSA Level 5 3 and to evaluate and apply these in managing work outcomes.

Professional, calm and clear-thinking under pressure.

Management Able to formulate development plans for Experience of Matrix Management CV & and teamwork own staff to meet current and future environments. Interview skill needs.

Able to work with other members of the Ability to manage senior stakeholders senior management team to ensure to understand drivers and deliver delivery of the wider team objectives strategic change.

Able to provide expert guidance and advice to members of the wider Development Team to resolve complex project issues.

Able to appreciate the organisation’s priorities and to apply these in managing work outcomes Communicating Able to persuade and influence in order CV & and influencing to foster and maintain relationships. Interview

Able to liaise with staff in both technical and business areas affected by the projects being developed, so that work remains aligned to business need and project status is communicated effectively.

Able to autonomously create communication material and plans for Ability to effectively present to large use with larger groups across the groups. organisation.

Ability to provide accurate and timely specialist information on complex Ability to communicate to the whole issues. organisation in a co-ordinated way.

Able to resolve tensions and difficulties as they arise. Other skills and Pro-active approach to work. Flexible CV & behaviours and open to change yet with the ability Interview to prioritise and focus on delivery.

Confidence, experience and skills to take initiative, but know when to refer queries upwards.

Able to apply experience and awareness within specialist field to contribute to the wider programme of work.

Creative ability to take a basic customer requirement and develop a reporting mechanism to fit the business need. Special Some out of hours working may be CV & requirements required to meet service level targets. Interview

0fe3ee2aef7dcf8f389a78f018094c9a.docxMSA Level 5 4 JOB HAZARD ANALYSIS

Is this an office-based post?

☒ Yes If this post is an office-based job with routine office hazards (eg: use of VDU), no further information needs to be supplied. Do not complete the section below.

☐ No If this post is not office-based or has some hazards other than routine office (eg: more than use of VDU) please complete the analysis below. Hiring managers are asked to complete this section as accurately as possible to ensure the safety of the post-holder.

## - HR will send a full PEHQ to all applicants for this position. Please note, if full health clearance is required for a role, this will apply to all individuals, including existing members of staff.

Occasionally Frequently Constantly ENVIRONMENTAL EXPOSURES (<30% of time) (30-60% of time) (> 60% of time) Outside work Extremes of temperature (eg: fridge/ furnace) ## Potential for exposure to body fluids ## Noise (greater than 80 dba - 8 hrs twa) ## Exposure to hazardous substances (eg: solvents, liquids, dust, fumes, biohazards). Specify below: Frequent hand washing Ionising radiation EQUIPMENT/TOOLS/MACHINES USED ## Food handling ## Driving university vehicles(eg: car/van/LGV/PCV) ## Use of latex gloves (prohibited unless specific clinical necessity) ## Vibrating tools (eg: strimmers, hammer drill, lawnmowers) PHYSICAL ABILITIES Load manual handling Repetitive crouching/kneeling/stooping Repetitive pulling/pushing Repetitive lifting Standing for prolonged periods Repetitive climbing (ie: steps, stools, ladders, stairs) Fine motor grips (eg: pipetting) Gross motor grips Repetitive reaching below shoulder height Repetitive reaching at shoulder height Repetitive reaching above shoulder height PSYCHOSOCIAL ISSUES Face to face contact with public Lone working ## Shift work/night work/on call duties

0fe3ee2aef7dcf8f389a78f018094c9a.docxMSA Level 5 5