Educated to Degree Level Or Equivalent

Job Profile Core Job Information

Job Title Postgraduate Administrator School Electronic Engineering & Faculty Science & Engineering Computer Science

Career Family Professional Services Grade 4 Working hours per 28 Appointment Maternity Cover week period Reports to (job title) Teaching Services Manager Current location Mile End

Job Purpose

To manage the administrative service for taught postgraduate programmes and to support the Director of Postgraduate studies. To take direct and executive responsibility for all matters relating to the administration of taught postgraduate students in the School. To ensure efficient and effective quality service, encompassing the areas of recruitment and admissions; programme management; assessment; communications, planning and the development of policy. To do so within the context of continuous quality assurance and enhancement.

Knowledge, Skills & Experience

Requirements Essential/Desirabl  Educated to degree level or equivalent Essential Qualifications  Relevant experience in a senior administrative role in a HEI Desirable

Experience  Experience of student recruitment and selection Essential  Experience of commissioning and designing records databases Desirable  Experience of maintaining and interrogating complex student Essential records databases

 Experience of working with and advising senior academic and Desirable administrative staff

 Experience of supporting strategic planning for teaching Desirable activities Essential  Experience of generating and analysing data and reports to inform quality assurance, policy formulation and strategic planning Desirable  Experience of compiling reviews and reports on teaching Essential programmes  Significant administrative experience at a level which requires a minimum of supervision. Knowledge, skills &  High level of competence in using administrative IT resources Essential abilities  Able to manage a varied and demanding workload under Essential pressure, identifying and setting priorities with an awareness of the impact of priority ordering

 Ability to develop good relationships and networks both within Essential the School and across other relevant functions in the University  Understanding of skills and abilities required and willingness to Essential acquire new knowledge and skills proactively to assure and maintain personal professional development

 Ability to undertake problem solving proactively and innovatively Essential  Excellent organisational and communication skills Essential  Good IT skills including spreadsheets, email, word processing Essential and databases  Able to motivate and support and academic staff and students Essential at different levels  Ability to work independently and as part of a team Essential  Ability to anticipate needs and exercise initiative Essential  Ability to use sophisticated databases Desirable

Working Environment

 Maintain on going reviews of current procedures and revise and innovate as necessary to maintain the highest standards  Provide expert advice to academics, administrative staff and postgraduate students on matters pertaining to the School’s postgraduate programmes  Organise and prioritise workload to ensure deadlines are met, using skill and judgement in identifying academic and administrative staff priorities  Maintain a high level of professional knowledge in national issues concerning taught postgraduate provision  Ensure that systems are in place to enable effective and efficient administrative management  Deal independently and proactively with day to day office management using skill and judgement  Produce a range of management information in a readily useable form  To plan and take responsibility for specific developments and projects as directed by the Teaching Services Manager  Regularly review School policies and procedures in line with College guidelines and legislative requirements  Organise and maintain a system of access for students in order to provide them with the first line support for dealing with problems  Collect and summarise feedback from stakeholders, both internal and external and respond accordingly

Freedom to Act & Decision Making  Exercise independent decision making on the day to day workload  Ensure College policies and procedures for teaching are well publicised and adhered to  The post holder must act with initiative and have a high degree of autonomy in organising and prioritising workload  Act as the School representative on issues relating to the implementation of College procedures, policies and protocols in respect of postgraduate teaching  To work proactively and with minimum supervision on a day to day basis

Communication & Networking  Acts as a representative of the School on appropriate College working parties and task groups  Initiate contact with relevant departments to promote courses as well as special events and activities  To maintain a solid working relationship with key officers in the College, University and external stakeholders to facilitate effective and efficient running of PGT programmes  Provide information and resolve queries from other departments and external agencies as and when required  Respond to requests for information from senior management within the deadlines given  To develop a constructive and facilitative working relationship with academic, administrative staff and students  To maintain regular contact with students and to be a first point of contact for students’ academic and pastoral issues  Advise staff of the School on matters concerning implementation of new statutory and College regulations  To liaise and negotiate with senior management on matters as necessary

Finance/Resource Management  Contribute to resource planning and management for PGT courses  Administer expenditure under the guidance of the Teaching Services Manager People Management  The post holder does not have formal line management or supervision responsibilities but must liaise with, advise and guide academic and support staff, students and external stakeholders to ensure that the responsibilities are understood and discharged.

This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

Organisation Chart See below

School Manager

Teaching Services Manager

Undergraduate Postgraduate Teaching Services Teaching Services Student Support Administrator Administrator Support Officer Administrative Officer Assistant