Why You Re Important

Donor Liaison Admin Volunteer

Why you’re important

Every 20 minutes someone finds out they have blood cancer. For many, a transplant is their only chance or a cure. At Anthony Nolan, we give them that chance. We match incredible individuals willing to donate their blood stem cells or bone marrow to people in desperate need of a transplant.

For most donors, Donor Liaison is the first team they have contact with at Anthony Nolan. The team makes sure that donors are eligible to join the Anthony Nolan register and gets in touch with donors whose tissue type needs further analysis.

As an admin volunteer you will be proving valuable support to our Donor Liaison team to keep them organised and on-track. Whether it’s collating letters or maintaining our database you will be helping the team to support our donors.

What the role involves

 Emailing and texting donors  Sending blood sample packs to donors  Collating and posting letters  Maintaining our database  Updating spreadsheets  Transferring data from medical questionnaires  Scanning, filing and other administrative tasks

What skills and experience you need

 Flexible, with a positive approach to volunteering in a team  Strong administrative skills and attention to detail  Organised with strong time management skills  Excellent verbal and written communication skills  Excellent interpersonal skills  Strong IT skills, including knowledge of word processing, spreadsheets and database management. What you can expect from us

Support You will be provided with an induction to Anthony Nolan and your role. You will be supported in your role by Lisa Cawley, Donor Liaison Manager and the Donor Liaison Team.

Expenses If you incur expenses as part of your role (e.g. travel, lunch) we’ll reimburse them in line with Anthony Nolan’s expenses policy.

How much time this will take

Ideally, we would like someone for 1-2 days per week, preferably Wednesday, Thursday or Friday but we are flexible about the hours and days you volunteer.

What next

If you’re interested in the role please fill in our short application form. If you are shortlisted we will invite you to an informal chat to learn more about your skills and experience and discuss the role. If successful we will ask you to provide a reference