ILL QR#5: ILL Missing Report

Procedure:

1. Add Column S (FIRST_OCCURANCE) to track how long each request has been on this report. Items that have been searched 4 times should not be searched again.

2. Add Column T (DEPARTMENT) to identify where the book should be searched

3. Exclude all items from 12+ months in the past (sort data by FIRST_OCCURANCE)

4. Split the list into subunits for systematic searching:

a. Butler

b. Butler Other (includes graduate study reading rooms, Paterno, etc)

c. Milstein

d. Milstein-Barnard

e. Lehman, Journalism & Social Work (send to jp43, aeb2243 and kk18)

f. All other Outside Libraries

g. Health Sciences (send to Gene Robinson)

h. Offsite

5. Student workers search by call number and verify match by barcode

6. All search results are to be noted on the search list

7. Bring all found books to 307 to include in regular discharge routine

8. If call number matches but barcode does not, pull all copies of the book and direct to supervisor’s attention

a. Supervisor will verify item-by-item that only 1 Active barcode is assigned to book

b. All copies are routed through the regular discharge routine Statistics

Find Rate

Jan 2015 Apr 2015 July 2015 Oct 2015 Jan 2016 Total 450 639 974 1,121 1,147 Found & 101 270 discharged Find rate 22.4% 24.7%

Notes:

New status patrons were created in Fall 2014. On 11/18/2014 all books previously charged to other status patrons were transitioned to the ILLMISSxxx status patrons. QR#5: ILL Missing Report

Instructions:

1. Search by location

2. Match both call number and barcode

a. Unless the call number begins with CU, then you only need to match call number (bring all copies of matching call number)

3. Mark the sheet

a. X = found

b. O = not found

4. Bring all found books to Holly for verification

Search sets:

 Butler

 Milstein

 Milstein-Barnard

 Outside Libraries