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OMMUNIT JUDE C Y HOM ST. ES Together in Community We Succeed December 2011 Volume 19 Issue 2 PRESIDENT’S REPORT In This Issue: St. Jude Community Homes 2011 Annual General Meeting Accessibility for Everyone (December 11, 2011) Gerrard Street Update Good afternoon everybody and welcome to this year‘s Annual New Ontario Photo ID General Meeting! Steps to a Healthy Heart This is a meeting that the Board looks forward to every year. It is a time when Aging Group – Hearing Loss the Board can get together with all of you to share a meal, and to get to know Tips to Prevent the Flu you better. The AGM also allows us to Calories in Tasty Drinks tell you about what we have been doing over the last year, and to tell you about Events in December some of the exciting things that we have planned for the coming year. St. Jude‘s takes great pride in being able to provide a safe and Contributors: supportive environment for its residents. We believe that our strong emphasis on community is what separates us from Simon P., Susan, many other housing projects in Ontario. Julian, Rocan, Neil 2011 was another great year at St. Jude‘s due in no small part to the hard work and dedication of Angela and her staff. Please join me in thanking Angela and all of the staff for their hard work this past year. The entire staff at St. Jude‘s has been critical to its success, but I want to take a minute or two to acknowledge the contributions of two particular staff members: Mare Bock and Greg Marentette. As you know, Mare is the housing administrator for the Dundas and Milan sites. Greg is the chef at the Dundas site. Together, they are responsible for ensuring that all of you have a roof over your heads and food in your tummies. President’s Report (Continued) Both Mare and Greg have been with St. Jude‘s for 20 years. I think we should reflect on that for a moment. 20 years! This past year, we welcomed Jin Hu to St. Jude‘s board. Jin is an accountant at the firm Sobermans and we are very pleased to have her on the Board. Jin was recruited to take over the position of treasurer. Jim King has been our treasurer for the last several years but will be entering his last year on the Board. As a result, Jin will be our new treasurer going forward and Jim will assume the position of past treasurer. It is with some sadness that we will be saying goodbye to four of our colleagues on the Board: Aldene Penteliuk, Camille Quenneville, Kim Robinson and Justin Geagea. All four will be retiring from the Board as of today. Aldene is well known to most of you, particularly those of you who live at the Dundas and Milan sites. You will recognize her from monthly town hall meetings. Aldene is a resident at the Dundas site and has now completed her two-year term on the Board. At St. Jude‘s, we place great importance on having residents sit as Board members. Their participation as Board members ensures that resident-specific issues are brought to the table and considered. It has been wonderful having Aldene on the Board. We will miss her, but I don‘t doubt we will continue to see her at monthly town hall meetings. Camille and Kim – St. Jude‘s own dynamic duo – have both been on the Board for six years. Until last year, they were the Chair and Vice-Chair of the Board. When I first joined the Board about two years ago, I was amazed at the high quality of leadership on the Board. Last year, I became the Chair and Andrew became the Vice-Chair. We have spent the last year trying our best to meet the very high standards that were set by Camille and Kim. They will be sorely missed. Justin has been on the Board for three years. It has been wonderful having Justin on the Board. As a psychiatrist at CAMH, there is very little about the mental health sector that Justin doesn‘t know. Over the last three years, Justin has brought an invaluable perspective to our Board meetings. He, too, will be sorely missed. All four of the departing Board members have left lasting impressions on St. Jude‘s. Please join me in thanking Camille, Kim, Justin and Aldene for their invaluable contributions as members of St. Jude‘s Board. Today, we welcome two new board members: Pat Mueller and Rocan Bradosty. Pat is the executive director of the Homes First Society, a housing provider that is much bigger than St. Jude‘s. She has years of experience working in the housing sector and we are very fortunate to have her on our Board. Rocan has been a resident at the Dundas site over the last couple of years. He will be taking over Aldene‘s position on the Board. Many of you may already know him. For those of you who don‘t know him, you will certainly have an opportunity to get to know him during future town hall meetings. We are looking forward to a very exciting 2012. As you may know, St. Jude‘s has been collaborating with the Christian Resource Centre to acquire five units at the new building located at 40 Oak Street. These five units will be administered by St. Jude‘s. We expect to take possession of the units in January or February. We are very excited about extending the St. Jude‘s network to an additional site. Also, St. Jude‘s current strategic plan is due to expire at the end of March. We are working with Angela to schedule a strategic planning session to be held this spring. There have been many interesting developments in the supportive housing sector that we will have to consider as we sit down to plan St. Jude‘s future. The next strategic plan will be an important one. Thank you for joining us this afternoon, and for giving me the opportunity to make this address. Please enjoy the food and fun this afternoon. Best wishes to everybody this holiday season. Lucas Lung Chair of the Board of Directors, 2011 St. Jude’s Annual General Meeting took place this year on December 11, 2011 with a great turnout of residents, Board members, and staff. Good Neighbour Awards were presented to a number of residents (pictured) as a way to thank them and acknowledge their contribution to the community over the past year. Glen Murray, our local MPP, made an appearance and took time to speak with residents and answer their questions. Residents also presented each Board member with a poinsettia as a thank you for their continued hard work and commitment to making St. Jude’s a great place to live. A wonderful array of refreshments was then served and those who attended were able to celebrate the end of another successful year at St. Jude’s! Accessibility Service Standard Takes Effect January 1, 2012 A new provincial policy that outlines a standard for providing customer service to those living with disabilities comes into effect January 1, 2012. The Accessibility Standard for customer service applies to all organizations in Ontario with one or more employees. The customer service standard is about being prepared to deal with customers who are in different circumstances when they use your goods or access your services. It‘s about understanding that people with disabilities may have different needs. That can mean simply training a staff member to ask ―How can I help‖? and making small changes to how people with disabilities receive services. It‘s a new challenge but not necessarily onerous; it‘s something for all of us to learn and particularly important in preparing for the future when the aging population begins to experience greater challenges. According to the Ministry of Community and Social Services, one in seven Ontarians face barriers to accessing services. That number is expected to increase to one in five by 2021. Within the context of the accessibility legislation, ‗consumer‘ means anyone– including residents, potential residents, support workers, family members, or the general public--who accesses service from our agency, inquires about our services, or who visits our buildings. Also, ‗service‘ is defined as the work or duties performed for the benefit of our residents. In addition, an individual‘s ‗disability‘ includes challenges (in addition to mental health) related to mobility, seeing, hearing, and learning. St. Jude‘s is committed to ensuring that all people have equal access to our services. In doing so, the agency will meet the requirements of the new Accessibility for Ontarians with Disabilities Act (AODA). Residents were asked at the November house meetings to brainstorm ideas that could improve our accessibility practices. Residents came up with great ideas. Some changes have already taken place thanks to the input residents provided, such as elevator access signs and using all four tables at dinner to ensure people have more room to move around. On January 1st, a ―Consumer Feedback‖ form will be available for residents (and other people) to share comments or concerns regarding accessibility of our programs. In addition, Resource Workers will periodically ask residents questions about accessibility— for example during the semiannual OCAN assessment meetings. The following are among other elements of AODA that could affect everyone at St. Jude‘s: All communication needs to take into account a person‘s disability; If required, a person with a disability must be permitted to bring a service animal and/or support person into the buildings; Organizations must be familiar with (but are not required to provide) various assistive devices that individuals might use, such as white canes, hearing aids, walkers and speech generating devices.