Position Description s52

MERCY HEALTH POSITION DESCRIPTION Human Resources Manager WMH

Core Mercy Values Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork

Position title: HR Manager Employee name:

Entity/Group: South Western Health Date: 2011 Services Business Unit/Department: Position reports to: Group Human Resources Positions reporting to this HR Advisor WMH Manager one: HR Administrator WMH Executive Director South Western Health Services

Position Purpose: Working collaboratively with the Group HR Manager and the Executive Director South Western Health Services this position will support and advise Divisional Managers on various HR components. The position will predominantly focus on recruitment, (group, local & international), workforce planning, performance management, performance reviews, return to work and award/agreement interpretation. Qualifications: HR or related discipline

Resource management: Total staff management (FTE): 2 FTE Annual Operating Expenditure: Annual Capital Expenditure:

Mercy Health Human Resources Manager Mandatory Organisational Competencies Personal competencies Job Competencies  Orientation  Well developed interpersonal, written  Knowledge of contemporary HR and verbal communication skills practices  Diversity Training  Ability to influence and able to gain  Effectively apply technical knowledge respect of colleagues and peers with a logical, systematic and common through commitment and a strong work sense approach to solve problems ethic  Fire and Emergency Training  Ability to work autonomously and to  Understanding a customer service effectively manage work priorities approach to HR

 OHS Training  Display a strong service delivery focus  Ensures regular consistent communication exists  Recruitment & Selection Training  Reflects on self and practice to identify  An understanding & knowledge of (Manager only) areas for personal & professional healthcare related issues growth.

Key Result Areas Key Activities Standard Measures Demonstrates and upholds the Values and  Be compassionate and provide support  Ensure the values of Mercy Health are Mission of Mercy Health. to staff and customers. incorporated into daily work practices  Consistently shows respect and values for all staff. each person’s dignity.  Seeks opportunities to be innovative for improvement.  Communicates openly and honestly as an effective team member.

Ensure the provision and implementation of  Implement HR strategies to attract,  Early identification of labour shortages quality clinical care by contributing to recruit, select, develop and retain quality in key occupational groups. workforce planning to ensure South healthcare professionals.  Time to fill vacancies. Western Health Services is able to retain  Provide advice to managers on  Low staff turnover rates. and recruit the staff required to maintain strategies to reduce staff turnover.  Unique recruitment strategies desired service standards.  Ensure managers are appropriately developed. trained in recruitment and selection.  Coordinate local orientation.

Mercy Health Human Resources Manager Key Result Areas Key Activities Standard Measures Ensure all HR services and practices are  Ensure all employees have been  Minimal staff complaints regarding HR delivered to effectively support involved in annual performance issues. management. appraisals.  Effective and timely resolution of staff  Regularly meet with internal customers grievances and disciplinary procedures. to benchmark delivery of HR service  Minimum disputes over employment levels. contracts, classifications, pay rates,  Assist in the implementation of a bullying and harassment etc. Performance Management Driven  Existence of current up to date job Culture for MHW descriptions for all staff.  Coach unit managers and staff on the  All staff to be appraised annually. implementation of HR systems  Training action plans are developed, implemented and monitored for effectiveness. Coach divisional managers ensuring they  Ensure workshops are conducted on  High level of internal compliance are highly skilled in current and relevant HR mandatory HR Training; Recruitment  Minimal customer complaints Management & practices and Selection, Diversity, Performance  General welfare of staff is maintained Management and Industrial Relations and other training as required.  Advise, support and monitor divisional manager’s skill level on HR practices.

Contributes to a collaborative approach to  Pro-actively contributes to continuous  Initiatives & projects in progress change management & application. improvement within the organisation  Minimal industrial relations conflict resulting in change. associated with a failure to consult  Assists managers in understanding the adequately re introduction of change industrial relations processes involved in  Effective consultative frameworks introducing changes to the workplace established or maintained to consult  Prepares change implementation plans with staff and ensure staff ”buy in” and assists in implementation of planned  Managers are supported and assisted change with change process  Prepares change impact statements for the relevant unions and other external stakeholders, ensures effective consultation mechanisms are in place for South Western Health Services staff.

Mercy Health Human Resources Manager Key Result Areas Key Activities Standard Measures In conjunction with Risk and WorkCover  Regular review of staff who are absent  Levels of claims. Services and in conjunction with the on-site for long periods and provide advice on  Cost of insurance. Return to Work Co-ordinator ensure that the case management.  Time lost due to injury. entity maintains a healthy and safe working  Working closely with the Return to Work environment and that injured workers are Co-ordinator assist in preventative encouraged to return to work as soon as measures to ensure the potential risk is practical. minimised. Ensure effective lines of communication are  Ensure all staff operate in accordance  Demonstrated open & effective working maintained. with Mercy Health values at all time to relationships with South Western resolve conflict as required. Health Service teams and Group  Demonstrates supportive behaviours for Human Resources. colleagues and acts as a positive role model  Promotes a pro-active approach to communication  Attends hospital forums and unit/department meetings as required  Establishes effective and appropriate patterns of communication with colleagues, management and all stakeholders.  Work closely with the Group HR Manager to ensure HR practices are embraced at entity level.  Provide regular feedback from an entity level of current HR issues and practices. Takes reasonable care to protect the  Reports hazards, near misses and  Complete incident reports health and safety of themselves, fellow injuries immediately  Elect and support health and safety staff and others in the workplace.  Uses personal protective equipment representatives  Comply with risk management  Contribute to risk assessments policies and procedures and  Participate in training and meetings instruction regarding safety  Attend all safety meetings and training sessions