Distributor Faqs

Distributor FAQs

SheerSense Limited 01626363504 07887572445 [email protected]

1. Why should LipSense® Liquid Lip Colour initially be sold in a set?

The long lasting properties of the LipSense® colour product are enhanced by using one of the LipSense® Moisturising Glosses. LipSense Glosses were formulated to work with the long lasting technology of LipSense whereas other gloss formulations may break down the staying power of LipSense. In addition, the Moisture Glosses help to keep the lips moist and plump. The Ooops!™ Remover is especially designed to erase those Ooops!™ mistakes that can occur when applying the lip colour.

2. What if my repeat customers have plenty of Ooops!™ left but would like to buy another colour or Gloss without having to buy the whole set?

Sell them an individual colour or Gloss. Remember, LipSense® should initially be bought in set form. When you the Distributor buy your product from SheerSense, you can buy as many singles as you purchase complete sets. This allows you to have single colours for just such situations. Remember when ordering extra singles you will need extra Gloss as well.

3. Do I have to charge the suggested retail price for the product?

SheerSense has determined the Suggested Retail Price for each product in our line. We strongly discourage selling the product for anything more or less than the Suggested Retail Price. If customers wish to purchase products at a discount they may become a SheerSense Distributor and purchase products directly from the company at a 20% up to a 40% discount from suggested retail.

4. What are your normal business hours?

Normal business hours are 9:30 AM to 5:30 PM Monday to Friday.

5. How long does it take to receive a product order?

Orders are generally processed for within two business days after receipt. It will usually take between five to seven working days upon receipt of the order.

6. What is the best and most expeditious way to place an order?

The quickest and most efficient way of ordering your product is on-line ordering. You may also fax or mail in your orders. When faxing or mailing in orders please make sure that all information is filled out completely and correctly on each form.

SheerSense Ltd. Regn. No. 07487540 Registered Office: 5 Pellew Arcade Teign Street Teignmouth Devon TQ14 8EB Administration Office: 5 Rydon Avenue Kingsteignton Devon TQ12 3LT. V.A.T. Reg. No. 122 3004 82 Distributor FAQs

7. Can I phone in my orders?

Yes, the office is available during normal business hours to take your telephone orders, or to help you with your on-line or fax order. However, we strongly suggest ordering on- line as this is the quickest and most efficient ordering method.

8. Where can I sell the product?

SheerSense is set up as a Direct Selling Company. Distributors sell product via group demonstrations in homes, at work, at trade shows, conventions and expo events. You may sell SeneGence products anywhere within the Country in which you are a Distributor. As well, you may sponsor new Distributors in any Country in which SeneGence is currently allowing new Distributor sign ups. This includes small, privately owned, non-chain retail establishments as well. You can not sell the product on Ebay or Amazon and doing so will be seen as going against your Distributors contract. You must sell the product at the retail price.

9. Can I advertise on the web, including putting up my own web-site?

Trademarked or copyrighted material shall not be used as part of the content of any website or web page, except: (1) on a Company-approved website (e.g. SheerSense), (2) if specifically approved by SheerSense to link to a SheerSense site, (3) or, as provided to the Distributors by SheerSense as a website page referencing the product and the Distributor's SeneSite. Trademarked or copyrighted material may not be used in any meta tags, domain names or URL, or to register for any internet search engine or direct traffic to any unapproved website. Complete details can be found in the Distributors Terms and Conditions under INTERNET RESTRICTIONS.

10. What is the return policy for a Distributor with their customer regarding our products?

If a problem should occur with your customer regarding product, it is the Distributor's responsibility to either exchange product or refund the money to the customer. SheerSense guarantees replacement, to the Distributor, of any products returned to you by your customer. Please see the Distributors Terms and Conditions for more specific aspects of the product guarantee.

SheerSense Ltd. Regn. No. 07487540 Registered Office: 5 Pellew Arcade Teign Street Teignmouth Devon TQ14 8EB Administration Office: 5 Rydon Avenue Kingsteignton Devon TQ12 3LT. V.A.T. Reg. No. 122 3004 82