SWBT-Regionial Issue

Remote Access Server

Job Aid #1

 Locate the Block ID Request Form on the SBC CLEC Web Site  Complete Block ID Request Form and submit Block ID Request Form

Section I: Locate the Block ID Request Form

Introduction The Block ID Request Form is used to establish the CLEC identity to the SBC Information Security Department.

Following the successful completion and submission of the CLEC Block ID Form, the CLEC will receive new Security Identification enabling the CLEC to connect to the E9-1-1 database in order to send and retrieve E9- 1-1 data.

Step Action

1 Index to the SBC CLEC OnLine Web Site @ https://clec.sbc.com/clec/

2 Select IS Call Center

3 Select Downloads/User ID/Forms

Revision A June 16, 2004 Page 2 of 8 Block ID Request Form

Step Action 3 Select SBC CLEC Block User ID Form

Section II: Complete and submit the Block ID Request Form

Purpose: Complete the appropriate sections of the Block ID Request Form and submit the document.

Step Action 1 Review Guidelines as noted in Tab 1

Step Action

2 Complete entries noted in Tab 2 (see sample below)

Step Action 3 Complete entries noted in Tab 3 (see sample below)

Step Action 4 Complete entries noted in Tab 4 (see sample below)

NOTE: All companies that send or receive data from the SBC DBMS must have a NENA (National Emergency Number Association) Identifier:  A national Company ID in E9-1-1 service allows the PSAP to identify the switching carrier for the caller, and to determine the 24 x 7 number of the Company for emergency contact needs.  A NENA ID Supports tracking, completeness, and accuracy in 9-1-1 data record processing by both the 9-1-1 service providing Company and the data record source.

Additional information concerning NENA ID can be found on the NENA Web Site at http://www.nena9-1-1.org/

Email the completed form to [email protected]

 Within five (5) days of receiving the completed document, a confirmation letter will be sent to you.  When the application begins the processing cycle, the following will be sent to you:  Tracking number for status purposes,  Commitment date for completion

Revision A June 16, 2004 Page 8 of 8