Annual Report 2011-12 Annual Report

Council of Social Service of New South Wales The Council of Social Service of New South Wales We act as a channel for consultation with (NCOSS) is the peak body for the social and government and between parts of the non- community services sector in New South Wales. government sector with common interests and NCOSS works with its membership on behalf of diverse functions. disadvantaged people and communities towards achieving social justice in New South Wales. NCOSS is a membership organisation. Members range from the smallest community services to the NCOSS was established in 1935 to promote largest major welfare agencies, state and regional cooperation in the provision of community level peak councils, churches, hospitals, local services and influence social legislation. Today our government and consumer groups. constituents are: • disadvantaged and low income people and NCOSS can be contacted at: communities in NSW 66 Albion Street • our members Surry Hills NSW 2010 • other peak community service agencies in NSW phone: (02) 9211 2599 • service providers fax: (02) 9281 1968 • other agencies working in the social policy and email: [email protected] social services field website: www.ncoss.org.au • individual members interested in social policy and social service issues . Published November 2012 NCOSS provides an independent voice on welfare © Council of Social Service of New South Wales policy issues and social and economic reforms and is the major co-ordinator for non-government ISSN: 0313-4091 social and community services in NSW. Contents

Council of Social Service of NSW ...... 3 President’s message ...... 4 Director’s message ...... 5 NCOSS Board ...... 6 NCOSS staff 2011-12...... 7 The Year in Review: 2011-12 ...... 8 Influence and Advocate for public policy on social issues in NSW ...... 8 Develop the knowledge and capability in the community sector...... 10 Build a well resourced and capable organisation that is a recognised and respected leader on social issues...... 12 NCOSS submissions and reports...... 11 Significant meetings 2011-12...... 13 NCOSS events and activities ...... 15 Resources, publications and other services...... 16 NCOSS speeches and presentations...... 17 NCOSS sector and other involvements ...... 19 Treasurer’s report ...... 21 Financial statements ...... 22 Members and affiliates ...... 36 NCOSS Annual Report 2011-12

Council of Social Service of New South Wales

Who we are Our vision The Council of Social Service of New South Wales (NCOSS) NCOSS has a vision for a society where there is social and is the peak body for the social and community sector in economic equity, based on co-operation, participation, NSW. We were established in 1935 to promote cooperation sustainability and respect. in the provision of community services and influence social legislation. Our guiding principles Today NCOSS provides an independent voice on social NCOSS is committed to: and economic policy issues and reforms and is the major co-ordinator for non-government social and community 1. Integrity and Respect services in NSW. We act as a channel for consultation with 2. Collaboration, partnership and cooperation government and between parts of the non-government sector 3. Distinction through enterprise and initiative with common interests and diverse functions. 4. Community partnership and mutual development NCOSS also provides and facilitates organisational 5. Diversity of cultures, ideas, organisations and peoples development services and products designed to improve the 6. Accountability, transparency and accessibility effectiveness and viability of not for profit human services organisations. Our goals 1. Influence and advocate for public policy on social Statement of Purpose issues in NSW 2. Develop the knowledge and capacity in the community NCOSS will provide leadership to the social and community sector services sector in NSW by working with our members and others to influence public policy to achieve social justice for 3. Build a well resourced and capable organisation that is disadvantaged people and communities. a recognised and respected leader on social issues NCOSS Annual Report 2011-12

Page 3 NCOSS Annual Report 2011-12 I between sectororganisations and governmentdepartments, NCOSS hasauniqueperspectiveandstrength initsposition points intime,different contextsandwithdifferent groups. the core valuesandaimscanbest beadvancedatdifferent achieve theaimsofNCOSSandtoassistintranslatinghow leadership andsupporttotheDirector andthestaff tobest clear thatitistheBoard’s responsibility togivedirection, justice, equityandhumanrightsasitscore values.We are of NCOSSasapolicyadvocacyorganisation thathassocial The Board has reaffirmed the core purpose and raison d’etre There ismore engagementbythebusinesssector • More policyandchangeisbeing drivenbyand • More organisations intheadvocacyandpolicyspace. • This changedenvironment ischaracterisedby: with disadvantageinNSW. vibrant, energetic andrelevant advocateforpersonsliving changes ifNCOSSistocontinuehaveimpactandbea and theNCOSSBoard andtheorganisation itselfmustmake significant changesincethebeginningof21stcentury The politicalandpolicyenvironment hasundergone over thepastdecadeorso. to NCOSSandthesectorthathaveemerged purpose of addressing the challenges posed review oftheorganisation withthekey seen the NCOSS Board commence astrategic NCOSS hascontinued,theyearalso While thisexternally focussedworkof new StateGovernment. also buildingrobust relationships witha to atbothastateandnationallevelwhile proposals toconsider, analyseandrespond Board withmanysignificant reviews and demanding yearforNCOSSandthe t hasbeenanotherexcitingand partnerships withNGOs. social responsibility initiativesordirectly through in thesocialservicessphere through corporate relations thaninthepast. and differently arrangedbureaucracies andagency from CanberraandNSWhasadifferent agenda poses challengestoourinfluence. advocates inthespacethatNCOSSoccupiesandthis interests orprojects toadvance.There are many and advocacyworksomehaveveryspecific Some oftheseare large andwellresourced forpolicy President’s Message Page 4 President Eileen Baldry report isatestamenttoourefforts inthepastyear. crucial tobringingaboutafairer andjustNSW. Thisannual with robust advocacybyorganisations suchasNCOSSare policy understanding,developmentandanalysistogether distribution ofresources tothemostinneed.Cross portfolio gap betweenrichandpoorgrowing andareduction inthe The socialpolicylandscapeisbeingreconstructed, withthe heartily fortheirefforts. of theBoard Iwouldliketoacknowledgeandthankthem in thehighregard withwhichNCOSSisheld.Onbehalf organisation andtheirexpertiseexperienceare reflected NCOSS Director and staff remain deeply dedicated to the and Ithankthemfortheirtremendous contribution.The NCOSS. Theirsupport,wisdomandguidanceare invaluable are committedtothecauseofsocialjusticeandwork I amproud tobethePresident ofaBoard whosemembers vulnerable anddisadvantagedpeoplethatitcanbe. NCOSS canandshouldbethebestadvocateforlowincome, from theprocess sofaristhestrong andshared beliefthat strengths andaddress ourweaknesses.Whatisevident in aco-operativeandpositivewayseekingtobuildonour challenging, the Board and staff have engaged in this process proud ofourhistoryandoptimisticforfuture. Although to reflect onhowweoperateasanorganisation thatis This ‘internalwork’byNCOSShasopenedtheopportunity purposeful way. staff, are determinedtoreposition NCOSSinthisstrong and and the NSW community. With this in mind the Board and will bevaluabletoallourpartners,members,government has thecapacityormandatetodo.This framework that no other organisation NCOSS toprovide across-sectoral policy respond tothis challenge andreposition some timebutnowisthemomentto This hasbeendiscussedbyNCOSSover nature ofthecontemporarycontext. taking intoaccountthecross sectoral analysis, implementationandevaluation) policy process framework(development, approaching thesocialpolicyprocess –a and obligationtodevelopanewwayof NCOSS hasaparticularopportunity broad sweep of government work. So between specificpolicyarenas andthe NCOSS Annual Report 2011-12 as the the of NCOSS scan role to by position the her done is left about undertaken work who work Much passionate Mahony the is of work. our in this period has been to navigate the to navigate the in this period has been that to ensure politics, systems and context based decisions made by Government were on achieving the best possible outcome for low income, vulnerable and disadvantaged With a new State Government, 2011-12 was a new State Government, 2011-12 With sought Government the as reviews of year a commitments. Thisto implement its election with opportunities to engage great offered stakeholders on a Government and other to improving range of matters important many questions social justice. It also posed of the sector and its capacity about the role than “low cost contractors”. to be more Much of Catherine Catherine of part 2012. only is March people and communities. highlights from can only capture Annual Report The NCOSS environment what is a constantly evolving and developing issues profile in which we operate. The focus is often on high Government. of priorities and agendas the to responding and This environment, analyse what’s happening and consider options analyse what’s happening environment, ultimately, systems and and policies, programs improving for and often happens is constant people’s lives. This effort however, is, It recognition. and attention public much without is based. the critical foundation upon which our advocacy of the commitment, The work of NCOSS is a reflection Annual Report is a The expertise and judgment of the staff. make NCOSS the leading to tribute to their continuing efforts I would like to thank and just NSW and voice for a fairer NCOSS the best it to make for their ongoing efforts them all the can possibly be. I would particularly like to acknowledge contribution sector and devoted much energy while at NCOSS to ensuring while sector and devoted much energy and an important diverse, effective that the sector remains and valued part of our society. is complemented by the NCOSS Board The work of the staff their guidance, wisdom and support to who continue to offer of all who sit on the various our work. Likewise, the efforts who or forums consultative groups, advice policy NCOSS attend NCOSS consultations, workshops and seminars allow us to understand the implications of various policies its with NCOSS provides This perspectives. of range a from overarching and holistic a in issues at look to capacity unique enhanced by the of NCOSS is greatly The effectiveness way. to contribute willingness of many people and organisations their expertise and experience to the cause of social justice. Alison Peters Director Deputy Director, Sector Development and Corporate Services, Deputy Director, in 5 Page

Ingrid Srinath Poverty in Australia, for Citizen Participation

Secretary General, World Alliance Alliance World General, Secretary Director’s Message Director’s

shows that 1 in 8 Australians and 1 in Australians shows that 1 in 8 he ACOSS report, “We must resist the imposition by stealth of new must resist “We civil society to low social contracts that reduce public services rather cost contractors providing as advocates for the excluded, than our roles watchdogs of incubators of policy innovations, of power and shapers of political will.” the exercise

6 children live below the internationally live below the internationally 6 children accepted poverty line (of less than 50% higher of the median disposable income). NSW has a below that line than any other of its residents proportion average of 12.8%). to a national state (14.3% compared rate of growing is also evidence of a small but There and those inequality between our wealthiest households the least well off. who are high quality universal of NCOSS supports the provision just society. services as an important contributor to a fair and everyone the same way that treating NCOSS also recognises in our society that are the many inequities will not address that have marginalised of complex systemic forces the result of time. many people and communities over long periods for targeted It is because of this that NCOSS advocates the factors leading to disadvantage that address measures by For us, we seek to make society fairer and vulnerability. on those who most focusing our attention and resources need it. by this annual The work of NCOSS has in the period covered for policies, programs been focussed on advocating report for low income, that will make a difference and measures vulnerable and disadvantaged people and ensuring that the and expertise it needs to community sector has the resources the services and support that such be capable of providing policies require. with community struggle As governments and the broader limited budgets the community and competing demands sector is often looked at for the value it delivers. Unfortunately financial terms and ignores in purely this is often measured making in effective sector the makes which work we way the a difference. contractors to as mere however, do not see the sector, We view the sector as an essential part of government. We our democracy that gives voice to the needs of people and communities and so our work also focuses on building by NCOSS proposed support for the policies and measures a for advocate to sector the of capacity the building and NSW. fairer T NCOSS Annual Report 2011-12 The membersofour2011-12Boardwere: represented. that asmanymajorcommunityinterests aspossibleare members are co-optedtofillvacanciesandensure terms setattwoyears.Duringtheyear, additionalBoard Around halftheBoard iselectedeachyear, withDirectors’ community servicessectorasawholeandtheNCOSSstaff. The NCOSSBoard isavitallinkbetweenthesocialand Elizabeth Priestley, Director, MentalHealth Association NSWInc Sarah Fogg,Director, The BenevolentSociety Susan Heyne,Director(resigned21November2011), BlacktownCommunity Transport Laurel Draffen, Director Tony Davies,Director, NorthernRiversSocialDevelopmentCouncil Michael Coffey, Director, Y Foundations Matthew Bowden,Director, PeoplewithDisability Australia Inc Karen Bevan,Director, UnitingCareChildren, Young PeopleandFamilies Denele Crozier, Treasurer, Women’s HealthInc Aboriginal Child,Family&CommunityCareStateSecretariat(AbSec) Bill Pritchard,Vice President(resigned21November2011), Mary Perkins,Vice President,Shelter Eileen Baldry, President NCOSS Board NSW

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NCOSS Annual Report 2011-12 7

1 Julia Zhang Craig Howe Finance Officer 2 Corporate Services Miguel Heatwole Santo Barbagallo Administration Officer Administration Officer Corporate Services Co-ord.

6 5 (MSU) Faye Williams

(Insurance) (Workforce) Catherine Mahony

Board Liz Shreeve John Carrigan Subcommittees Janette Prichard Sector Development Amanda Smithers

Project Support Officer Senior Project Officer Deputy Director, Sector Development/Corporate Services Sector Development/Corporate Deputy Director, Senior Project Officer Senior Project Officer (l-r): Dev Mukherjee, Brenda Bailey, Catherine Mahony (l-r): Dev Mukherjee, Brenda Bailey, Top Above (l-r) Faye Williams, John Carrigan, Christine Regan 7 Page Director President Alison Peters Eileen Baldry Board NCOSS locum, July 2011 to May 2012; locum, July 2011 November 2011 to May 2012; November 2011 3 Volunteer 5 Peter Bubb

Kel Torrance Kel Stephen Crowley Communications Team Web Jobs Admin Officer Jobs Web Communications Officer Charlie Webber Bill Pope Hope Veronica • • • Other NCOSS Staff throughout 2011-12: We also had the valuable We assistance of student placements: • Katherine McNevin • Rhiannon Walker • Lily O’Toole • Ali Noyes

4

Dev Mukherjee 3 locum, commenced April 2012; locum, commenced 2 Policy Team NCOSS Staff 2011-12 Staff NCOSS Wendy Hall Wendy Solange Frost Brenda Bailey Rashmi Kumar Rhiannon Cook Valentyna Kors Valentyna Christine Regan Acting Deputy Director, Policy and Communications Policy Acting Deputy Director, Warren Gardiner Warren Senior Policy Officer Senior Policy Officer Senior Policy Officer Senior Policy Officer Senior Policy Officer Senior Policy Officer Policy Support Officer locum, commenced March 2012

also Administration Officer July 2011 to January 2012; Administration Officer July 2011 also April-June 2012; Quality Improvement Project, also Senior Project Officer, resigned March 2011; resigned March 2011; 4 6 7 1 Policy Co-ordination Officer (l-r): Julia Zhang, Rashmi Kumar, Amanda Smithers, Janette Prichard, Santo Barbagello, Solange Frost, Stephen Crowley, Rhiannon Cook, Craig Howe, Valentyna Kors Rhiannon Cook, Craig Howe, Valentyna Solange Frost, Stephen Crowley, Amanda Smithers, Janette Prichard, Santo Barbagello, Back row (l-r): Julia Zhang, Rashmi Kumar, Hall, Sue Gillett (absent: Liz Shreeve, Miguel Heatwole) Wendy Ali Noyes, Alison Peters, Gardiner, Front row (l-r): Warren NCOSS Annual Report 2011-12 The Year in Review N achieving thosegoals. This annual report sets outourworkin2011-2012 towards 3. 2. 1. which are to: These convictionsare reflected intheNCOSSstrategicgoals Isindependentofgovernmentsandpartisaninterests. • Works collaborativelytosupporttheparticularneeds • Works withincommunitiestobuildrelationships and • Cantakealongtermviewandisthere forthelong • The sectorisabletodothisbecauseit: address disadvantageandimprove socialjusticeoutcomes. government community sector because of its capacity to NCOSS supportsastrong, dynamicandeffective non- Participationby, andrepresentation of,everyoneinall • Recognitionandrespect ofdiversity. • Fairdistributionoforaccesstoresources (including • programs andmeasures thatare targeted to: at 66 Albion St.(February2012) Equal Paydecisioninamediaconference heldinthecourtyard above: The ASU and ACOSS respondtotheFairWork Australia a recognised andrespected leaderonsocialissues. Build awellresourced andcapableorganisation thatis community sector;and Develop theknowledgeandcapacityin issues inNSW; Influence andadvocateforpublicpolicyonsocial of individualsorcommunities. trust thatare necessarytosupportpeople. haul. aspects oftheirlives. quality ofsuchresources). We believeinsocialjusticeandadvocateforpolicies, COSS believesoursocietywillbebetterifitisfairer. 2011-12: Theyearinreview Page 8 TheIndependent • TheCommunityandConsumer • TheConsultativeCommitteetotheReviewof • TheMinisterial • A • TheMinisterialTaskforce onDentalHealth; • Thereform oftheadministration oftheIsolated • and processes. Theseincluded: Government to participate in several advisory committees and feedbackprocesses, NCOSSwasalsoinvitedbythe As wellasproviding inputthrough theusualsubmission members andnetworks. wished andtakingintoaccounttheviewsofourdiverse prevented NCOSSconsultingaswidelywewouldhave resources ofthosewishingtohaveinput.Thishasalso it wasshortandcompetingtimeframesthathavestretched seen otherplansflounderinthepast.Ifthere isonecriticism about theoutcomeratherthanapartisanapproach thathas issues andimprove thechanceofbuildingbroad consensus stakeholders canhelpdevelopcommunityunderstandingof develop robust plansforaction.Donewell,engagementwith and considerawiderangeofexpertiseopinionsto NCOSS welcomedtheopportunitytoproperly canvass approach, withmanycallingforlesstalkandmore action, responsibility. Whilethere wassomeimpatiencewiththis undertaken or commenced across the breadth of Government A feature ofthenewGovernmentwasmanyreviews does notexceedrevenue andonimproved servicedelivery. and accountability; fiscal responsibility so that expenditure local ordecentraliseddecisionmaking;greater transparency as amandateforchange.TheGovernment’sfocuswason a sizeablemajorityandwhatmostcommentatorsdescribed months. TheO’Farrell CoalitionGovernmentwaselectedwith elected State Government who had been in power for three The periodcovered bythisannualreport startedwithanewly policy oninNSW socialissues Influence andadvocateforpublic the MobilityParkingScheme. and established tofeedintotheNSWTransport Masterplan; delivery oflegalassistance; services topeoplewithdisability; centred approach intheprovision ofsupportand Environmental PlanningPolicy; review ofthe Scheme (IPTAAS); TransportPatients and AccommodationAssistance Technical Reference Group (oneoftwo)forthe Affordable RentalHousingState Advisory Committeeonaperson Advisory Committeetothereview of Advisory Committee The Year in Review

A full list of submissions made by NCOSS and committees investment to increase the supply of social and affordable on which we were represented is contained elsewhere in this housing over the next four years; increased funding for the report (see pages 11 and 19 respectively). NSW public dental system through additional Oral Health Fee for Service Scheme vouchers and other measures; and There were two State Government budgets delivered during funding for pay equity. the 2011-12 year. The Budget delivered in September 2011 was mostly focused on delivering election commitments but The State Budget delivered in June 2012 provided little in provided some investment in areas previously advocated for the way of targeted measures for the most disadvantaged by NCOSS such as community transport, disability services and vulnerable people. The focus was very much on reining and IPTAAS. We noted however, that there was still a need in expenditure with future savings to be determined by for a whole of Government priority to invest in a more government agencies. NCOSS sought clarification from the strategic, joined-up approach to addressing disadvantage. Government about how such decisions were to be made and The September Budget also saw the release of NSW 2021: a how NCOSS and the sector should be involved to ensure Plan to Make NSW Number 1. NCOSS provided analysis and the impact on low income and vulnerable people and advice to the sector and the public on both the budget and communities could be minimised. Again, NCOSS provided NSW 2021 from a social justice perspective. timely advice and analysis to the sector and others on the impacts of the Budget. The Budget Briefing for the sector, A major focus of work following the Budget was the held the day following the Budget delivery, was again well development and ensuing advocacy around the NCOSS Pre- attended and was also webcast for those who were unable Budget Submission (PBS), Make NSW Number 1 for Fairness. to attend. The PBS followed on from the NCOSS election platform Vote 1 Fairness and sought to ensure budgetary measures Other significant issues and highlights were: were adopted to enhance the lives of those who are the most • NCOSS had an op-ed piece on the need for vulnerable and marginalised. Together with our other policy the Transport Masterplan to address transport advocacy, the PBS sought to turn the intent of NSW 2021 disadvantage published in the Sydney Morning Herald into concrete action that would make a real difference for and authored another op-ed on oral health that those who are doing it tough. Recommendations included appeared under the ACOSS banner. • Regional visits to Tamworth, Armidale, Port Macquarie, Taree, Kempsey, Wagga Wagga, Deniliquin and Albury to talk to the sector about the issues affecting those communities. While each community was quite different the lack of affordable housing, access to community mental health services and a lack NCOSS Annual Report 2011-12 of transport options to access services, particularly, health were issues raised in most consultations. • NCOSS made submissions to the Productivity Commission Inquiries into Caring for Older Australians and a National Disability Insurance Scheme either directly or in conjunction with NCOSS convened groups. The process also saw NCOSS convene meetings and forums to discuss the issues and to provide information and analysis regarding the final reports. Both reports continue to have ramifications as Governments consider the recommendations and how to implement them. • Student interns have assisted with projects looking at health related transport and the review of care co-ordination in Health. • The NSW Aboriginal Community Care Gathering Committee (the Gathering) finalised its updated Policy Position which has now been published. • Agreement with the Director General of the Department of Premier and Cabinet (DPC) to meet above: Premier Barry O’Farrell, NCOSS President Eileen Baldry and NCOSS Director Alison Peters at the 74th on a six monthly basis to discuss broad whole NCOSS AGM, November 2011. Premier O’Farrell was the of government strategies and their impact on Guest Speaker. disadvantaged people and communities.

Page 9 Develop the knowledge and capacity and groups. To address this need for information NCOSS in the community sector participated with NDS, the ASU, and Jobs Australia to provide information sessions funded by ADHC. NCOSS seeks to support the community sector to provide Funding for pay equity is, of course not the whole story good quality services and support to people and communities about funding. Funding has been declining while funders’ to advance social justice. This involves providing information, expectations and client demand have risen. The Productivity advice and analysis on the environment in which the sector Commission found that for government funded services operates. However, NCOSS also believes that the sector has NGOs often receive only 70% of the cost of providing them. an equally important role in giving voice to the needs and Failure to provide proper indexation also leaves the sector aspirations of the people and communities it works with more vulnerable to rising cost pressures. This chronic and and so we also seek to build the capacity of the sector to be persistent underfunding will continue to pose serious effective advocates. challenges for the sector, despite the commitments to fund Through the Forum of Non-Government Agencies (FONGA) the equal pay case decision. NCOSS has been working with - the broadest and most diverse consultative mechanism ACOSS and the COSS network to advocate for fair and The Year in Review convened by NCOSS - we developed a Charter for the NSW proper funding with the Commonwealth as well as continued Community Sector which was launched in late 2011. The advocacy with the NSW Government. Charter promotes a unified sector with a shared identity, NCOSS has also been working with ACOSS and the COSS vision and values and helps explain who we are and our Network on the Federal Government’s Not for Profit Reform vital role and contribution to other sectors and the broader agenda which was in response to the 2010 Productivity community. For NCOSS, the Charter is something for all in Commission Report on the Contribution of the Not for Profit the sector to use in our work, whether delivering services Sector. This agenda saw the establishment of the ACNC and support or advocating for change at a systemic level to Implementation Taskforce in July 2011 and then the release explain what we do and our motivations to governments, of a number of discussion papers and other consultation the private sector and other non-profit sectors as well as the processes to bring a national regulator for the sector into general public. NCOSS has been encouraging members to sign being. NCOSS has provided information and advice about up to the Charter with over 100 signatories so far. these developments and processes and contributed to work In February, NCOSS welcomed the decision by Fair Work by ACOSS on these issues. Australia to increase award pay rates in recognition of Other highlights of the work undertaken by NCOSS to undervaluation of work in the sector. Fair wages has always develop a strong sector included: been an important factor in building a viable and effective sector capable of providing support and services to the many • The successful The Buck Stops With The Board conference people and communities that rely on them. Funding remained which looked at the current governance challenges for the critical issue and NCOSS was involved in advocating with the sector’s boards of management. both the Commonwealth and NSW Governments regarding • The continuation of the Parliamentary Inquiry the implementation of their commitments to fund their fair workshops, held in partnership with the staff of the share. It was clear to NCOSS that the sector, whether boards Legislative Council Inquiry staff. of management, managers or workers, want and need good • The publication and launch of the 7th edition of the and clear advice about the ERO, its implementation and the Incorporation Handbook by Graham Wheeler. transfer to the SCHCADS Modern Award. This was evident • A series of workshops in conjunction with PILCH on from work undertaken in the Workforce Development incorporation, governance, performance management Project to look at the impact of the Pay Equity Case on small and the new Workplace Health & Safety laws NGOs but was also apparent in all of our sector committees

right: COSS Sector Development Network Meeting, Surry Hills (November 2011) Topics discussed included the work of individual COSSes, key sector industry issues underway at the national level and ways that the network can better share resources and explore opportunities for greater collaboration. Back row: Anne Cursons (QCOSS), Tanya Hall (QCOSS), Elida Meadows (TasCOSS), Mary Taylor (NTCOSS), Natalie Oliver (ACTCOSS), Janine Sims (NTCOSS), Amanda Smithers (NCOSS), Liz Shreeve (NCOSS) Front row: Marina Henley (VCOSS), John Carrigan (NCOSS), NCOSS Annual Report 2011-12 Tim Tabart (TasCOSS), Dale Rahmanovic (TasCOSS), Catherine Mahony (NCOSS)

Page 10 The Year in Review NCOSS Annual Report 2011-12 (PBS) : Transport Regulation 2007 Regulation Transport Exploring the opportunities for reform Discussion Paper Discussion Strategy Volunteer NSW a Developing Making NSW Number 1 for Fairness (developed by FONGA) 11 Page Laying The Groundwork 2011-2014 The Infrastructure Agenda: a guide debate for the non-government to the The Infrastructure Submission to the Review of the Young Offenders Act 1997 and the Children (Criminal Proceedings) (Criminal Children the and 1997 Act Offenders Young the of Review the to Submission Act 1987 NSW Disability Network Forum Submission to the National Disability Strategy Implementation Plan Exposure Draft and Austral Centre Growth West South Infrastructure and Planning of Department the to Submission Leppington North Precincts 2009 Act Incorporations Associations the For Plan Action Implementation the of Review to Submission Definition of Charity A Paper Consultation Treasury Joint COSS Submission to Principles and Pillars of Social Inclusion Submission on proposed amendments to Clause 184 of the Passenger Briefing Paper: Medicare Locals and NGOs Submission to Department of Health and Ageing on the development Primary Health Care Initiatives through Medicare Locals Fund of the Regionally Tailored Submission on the Discussion Paper to inform and support the Health Professionals Workforce Plan Workforce Professionals Health the support and inform to Paper Discussion the on Submission 2012-2025 Submission to Standing Committee on Law and Justice Inquiry into Opportunities to Consolidate in NSW Tribunals Services Forum NSW Submission Children’s to the Review of NSW Government Funding for Early Childhood Education Discussion Paper Delivery the of Review the regarding Justice and General Attorney of Department the to Submission Assistance Services to the NSW community of Legal by FONGA) NSW Community Sector Charter (developed Submission to Inquiry into Transition Support for Students with Additional and/or Complex Needs and their Families, Supplementary Response. NCOSS 2012-13 Pre-Budget Submission: Submission to IPART Review of prices for Sydney Water Corporation’s water, sewerage, stormwater sewerage, water, Corporation’s Water Sydney for prices of Review IPART to Submission and other services from 1 July 2012 Commission Transport Submission to the National Submission to the Committee on the Parliamentary Budget Office Inquiry intoBudget Office the Parliamentary Summary on the National Carer Strategy Services by People with Disability Telecommunications Access to Submission to Review of NSW State Budget NCOSS analysis of the 2011-2012 Review of Rural and Regional Buses 2011 Submission to the IPART Joint COSS Submission to the Senate Finance and Public Administration Committee: Inquiry into Benefits Scheme of the Pharmaceutical administration Government’s the Commonwealth Isolated the improve to Government NSW the to recommendations Council Cancer NSW and NCOSS Assistance Scheme (IPTAAS) Accommodation and Transport Patient Summary: Disability and Ageing: lifelong planning for a better future - Senate Community Affairs report, July 2011 References Committee (revised) Paper Discussion the sector meet this challenge sector in NSW to assist and needs complex additionaland/or with students for support transition into Inquiry to Submission their families Legislation Issues Paper Government on the PCEHR: Submission to the Commonwealth Communities of Office NSW the to Response

July 2011 2011 2011 2011 2011 2011 2012 August January October December November September NCOSS Submissions and Reports Submissions and NCOSS NCOSS Annual Report 2011-12 The Year in Review part oftheCOSSNetworkwehave also beenlookingathow While NCOSShasbeenreviewing ourownoperations,as resourced andcapableorganisation. and staff looksforward toconsideringoptionsbuildawell engaged to assist with the review which is ongoing. The Board and organisational structure. WestwoodSpice have been policy developmentandadvocacy, communications,finances involved consideration ofoursystemsandcapacityregarding NSW Governmenttodisposeoftheproperty. Thisworkhas increasing issues with 66 Albion St and a decision of the This includedadecisiontoseeknewpremises following was wellplacedtocontinueourworkoverthecomingyears. strategic review oftheorganisation toensure thatNCOSS The NCOSSBoard determinedinFebruary toundertakea respected leadersonsocialissues organisation thatisarecognisedand Build awellresourcedandcapable Submissions andreports(cont.) February March 2012 June April 2012 2012 2012 2012 May approaches andindividualisedfundingarrangements. ADHC the to Submission NSW Health NCOSS Plan forNSW Health an Aboriginal Towards paper: discussion the on Health of Ministry NSW the to Submission Plan 2012-2014 Implementation NSW Strategy Disability National the to response Forum Network Disability NSW Response totheDraftNSWNationalDisabilityStrategyImplementationPlanJune2012 Dementia: Earlydiagnosisandintervention into Inquiry Ageing and Health on Committee Standing to submission Forum Issues HACC NSW Submission toIPART ReviewofFaresforCityRailServicesfrom2013 NSW Aged Care Alliance submissiontotheNSWLong Term Transport MasterPlan Submission totheNSWLong Term Transport MasterPlan and intervention diagnosis Early Dementia: into Inquiry Ageing and Health on Committee Standing to Submission Service Delivery Outsourcing into Inquiry Legislative Services to Community Submission on Assembly’sCommittee NSW OralHealth Alliance Callto Action onOralHealth Overview oftheFederalGovernment’s Not-for-ProfitReform Agenda (PCEHR): Proposalforregulationsandrules Ageing and Health of Department to Response Submission toIPART ReviewoffaresforSydneyFerries’ servicesfromJanuary2013 Response todraftGuidelinesfor Younger OnsetDementiaPersonCentredPackages Submission toIPART 2012Reviewof Taxi FaresinNSW Response to the NSW Planning System Review Issues Paper Activity basedfundingfor Australian publichospitals:Towards aPricingFramework Response to Independent Hospital Pricing Authority’s discussion paper on a draft pricing framework, Submission toResidentialParksReviewonimprovingthegovernanceofresidentialparks Response totheMinisterial Taskforce on Aboriginal Affairs Response tothe Transport forNSWCommunity Transport Driver Authorisation DiscussionPaper Submission totheNSW Ageing Strategy2012 NSW Aboriginal Community Care Gathering Committee submission to the NSW Ageing Strategy 2012 Submission on Transport forNSWdeterminationonthereleaseofannualtaxilicences Briefing Paper: eot to Report NGOs funded Health of Ministry Small Very for Project Improvement Quality Moving totheSCHCADSModern Award icsin ae pi 21 o pro centred person on 2012 April Paper Discussion Way My Life Living Page 12 a fairandjustNSW. the challengesincomingyearsaswecontinuetoadvocatefor Both efforts will lead to an organisation well placed to meet Sharingknowledge • Nationalcampaigningandinfluencingthenational • Commonbranding • Membershipstrategy • agreement toprioritiseworkon: collaborative practiceintoourdaywork.There is will towards a more collaborative approach and to building and resources across the network.There isimmensegood is aneedforgreater collaborationandsharingofexpertise having bothstateandnationalimportanceimpactthere we canwork more effectively as anetwork.With manyissues esnly otold lcrnc elh Record Health Electronic Controlled Personally policy agenda The way ahead for planning in NSW? Significant meetings 2011-12 NCOSS Annual Report 2011-12 Aboriginal Ageing and handbook at a FONGA handbook at a FONGA Incorporation Transport, in partnership with Spinal Cord Injuries in partnership with Spinal Cord Transport, Disability Council of New Australia and the Physical South Wales. Lifestyles Health, Minister for Healthy Affairs; Aboriginal Services; Family and Community Ageing; Disability Services Minister for Constance, MP, Andrew Minister for Disability Services and The Hon Pru Minister for Family and Community MP, Goward, Services Citizenship and Communities, Minister for Affairs Community Services Minister for Fair Trading, Anthony Roberts and Trading, above: Minister for Fair The Minister launched the Alison Peters. NCOSS Director 7th edition of the Meeting (April 2012) • for NSW General, Transport Director Les Wielinga, • for Minister MP, Office of The Hon Gladys Berejiklian, • Minister for Mental The Hon Kevin Humphries MP, • for Shadow Minister MP, The Hon Barbara Perry, • , Chief Executive, Community Services Walk Maree • The Hon Premier, MP, The Hon Barry O’Farrell, • Minister for Dominello, MP, The Hon Victor • Minister for Family and MP, Goward, The Hon Pru 13 Page Transport Transport for for Ageing and Australia Constance, Andrew Minister Minister ACOSS) MP, MP, Ageing and Minister for Disability Minister for Adrian Piccoli, MP, Berejiklian, Berejiklian, Alliance meeting with The Hon Gladys Gladys meetings Significant 2011-12 Aged Care Hon Hon Health and Minister for Medical Research Community Services and The Hon MLC, Minister for Services Department of Family and Community Services Education Minister for Health (supporting Transport and Community Services (CSA) for Not-for-Profit Governance Initiative and (CSA) for Not-for-Profit Memorandum of Understanding between NCOSS and CSA Minister for Constance, MP, Andrew Minister for Disability Services Community Services Health, Minister for Healthy Lifestyles Minister for Medical Research Infrastructure • Minister for Family and MP, Goward, The Hon Pru • NSW Treasury • for Minister MP, Office of The Hon Jillian Skinner, • Senator Matt Thistlethwaite • The Hon John Kaye, MLC April 2012 • NSW Ombudsman Barbour, Bruce • Maura Boland, Deputy DG Policy & Strategy, • Commonwealth Plibersek, MP, The Hon Tanya • Office of The Hon March 2012 February 2012 • The • MLC, Shadow Minister for The Hon Penny Sharpe, • Family General, Department of Director Jim Moore, January 2012 December 2011 • NSW September 2011 • Secretaries Meetings with Chartered • and Minister for Family MP, Goward, The Hon Pru • for Mental Minister MP, The Hon Kevin Humphries August 2011 • and Minister for Planning MP, The Hon Brad Hazzard, July 2011 • The • Minister for Health and MP, The Hon Jillian Skinner, NCOSS Annual Report 2011-12 Significant meetings 2011-12 The • SenatorSinodinos • June 2012 Prof StephenLeeder, Chair, NSWMinisterialTaskforce • DrRohanHammett,DeputyDirector General, • SamHaddad,Director General,Departmentof • May 2012 Jason • TheHonJanBarham, MLC • sion; Tim Sheehy, FCISChiefExecutive,Chartered Secretaries Australia. Development NCOSS;RobertFitzgerald AM, Commissioner, ProductivityCommis (l-r): DarrenFittler, Lawyer, Gilbert+Tobin; CatherineMahony, DeputyDirector-Sector intensive supporttotheBoards. of hands-ongovernancesupport,withCSA membersthatcanprovidepracticaland and NCOSS(September2011). This ‘probono’ schemelinkssmallNFPsinneed above: LaunchoftheNot-for-ProfitGovernanceInitiative,apartnershipbetween CSA NSWDisabilityNetworkForum meetingwithThe • TheHonGreg Smith,MP, • Tim Reardon, DeputyDirector General, • on Preventive Health NSW Health Planning Minister forDisabilityServices Hon Transport forNSW Ageing; DisabilityServices Family andCommunityServices; Aboriginal Affairs; and TheHonBarbaraPerry, MP, ShadowMinisterfor Hon Andrew Constance,MP, Ministerfor Ardler, ChiefExecutive, John Robertson, MP, Attorney General Leader Aboriginal of the Affairs Ageing and Opposition Page 14 NSWHACCIssuesForum presented evidenceto • DrRohanHammettDeputyDirector, NSWHealth • Energy • LarryDrewson, Team Manager, PS&CSTeam • OfficeoftheNSWTreasurer • Mike • ChrisEccles,Director General,DepartmentofPremier • OfficeofTheHonJillianSkinner, MP, Ministerfor • SenatorLeeRhiannon • TheHonLindaBurney, MP, ShadowMinisterfor • RoundtableonCommonwealth'sapproach tofunding • Ageing the HouseofRepsStandingCommitteeonHealth& Investment WorkCover Australia and Cabinet Health andMinisterforMedicalResearch Planning, Infrastructure andHeritage pay equitywithTheHonJuliaCollins,MP Allen, ChiefExecutive,HousingNSW - Assistance Unit,DepartmentofTrade and

NCOSS events and activities NCOSS events and activities

August 2011 November 2011 • NCOSS and NSW Legislative Council Workshop: How • Windows on Economics Seminar 7: Costing the benefits to have your say and maximise your influence, Canley Vale of social services • Two NCOSS and General Practice NSW information • NCOSS Regional visits to Armidale, Tamworth, Port sessions, Understanding and Working with General Macquarie, Taree and Kempsey Practice in NSW • Sector Development COSS Network national meeting, • Windows on Economics Seminar 1: Key concepts in supported by NCOSS economics • NCOSS and NSW Legislative Council Workshop: How • NCOSS and NSW Treasury Briefing on the 2011-12 to have your say and maximise your influence, Bateau Bay NSW Budget Papers • NCOSS Annual General Meeting: Guest Speaker The September 2011 Hon Barry O’Farrel, NSW Premier • Aboriginal Community Care Gathering Committee 10th • Windows on Economics Seminar 2: What is social policy Anniversary celebration and what (do economists think) it is for? • Windows on Economics Seminar 3: Work, December 2011 unemployment and workfare • Windows on Economics Seminar 8: Environmental • NCOSS briefing for the community sector on its sustainability and equity analysis of the 2011-12 NSW State Budget • NCOSS and PILCH Good Governance Seminar • NCOSS Rural Roadshow: Good Governance Seminar, Broken Hill, MSU and NCOSS Community Care February 2012 • Launch of NSW Disability Network Forum by The • Workforce Development Project Equal Pay Case Hon Andrew Constance, MLC, Minister for Ageing regional consultations, Ballina, Queanbeyan and and Minister for Disability Services Narooma • Chartered Secretaries of Australia (CSA) launch of the • Sponsor of Out of the Box Award for the ZEST Western Not-for-Profit Governance Initiative, a partnership Sydney Community Sector Awards between CSA and NCOSS March 2012 October 2011 • Sector Development COSS Network national meeting, NCOSS Annual Report 2011-12 • Windows on Economics Seminar 4: Privatising utilities supported by NCOSS • Windows on Economics Seminar 5: Markets for social • COSS Health Network meeting, supported by NCOSS services • COSS Collaboration Project meeting, supported by • Launch of NCOSS 2012-13 Pre-Budget Submission: NCOSS Making NSW Number 1 for Fairness • COSS Transport Network meeting, supported by NCOSS • NCOSS Management Support Unit Governance and Risk Management Seminar, Penrith

above: Gathering 10th Anniversary - The Hon Andrew Constance MP, Minister for Ageing and Minister for Disability Services (fifth from right) with past and present Gathering Committee members, guests and NCOSS staff. Taken at the Man O’War Steps, Sydney Opera House (November 2011)

Page 15 NCOSS Annual Report 2011-12 NCOSS events and activities NCOSSSeminaronhowtoread theBudgetPapers • NCOSSRegionalvisitstoWagga Wagga, Deniliquin • NCOSS, • NCOSSConference TheBuckStopswiththeBoard • May 2012 NCOSSandJobs • • NCOSSandNSWLegislativeCouncilWorkshop: How • April 2012 • • • New FactSheetsandPublications • • • Other currentpublications • • • • • Resources, publicationsandotherservices and and Albury Forum Anthony Roberts,MP, MinisterforFairTrading Incorporation Act2009HandbooklaunchedbyTheHon Incorporation: AnExplanationoftheAssociations to haveyoursayandmaximiseinfluence,Sydney NCOSS CommunityCoverInsuranceInfoSheets: A shortguidetoTransport Statistics Incorporation Act (2009)–7thedition Incorporation: An explanationofthe Associations NCOSS ManagementSupportUnitInfoSheets: Quality ImprovementProjectInfoSheets: NSW 1935-2010:75 A Brief HistoryoftheCouncilSocialService Sheet forParticipants Workforce DevelopmentProgram,Information community services Shifting Ground:Competitionandtenderingin of PotentialModelsforSmallNGOs Sharing Financial Administration: A Feasibility Study Profit Organisations Insurance: What’s itallabout?: A Guide forNot NGO HumanServicesSector Community Connexions:ICT NeedsoftheNSW ------(2012 update) Insurance andDrivingaspartofVolunteering How toCompareInsuranceQuotesUpdate #5: Attracting BoardMembers(2012Update) #29: ManagingRisk #9: SelectingaConsultant(2012Update) #28: ProbityandGovernance Template: QualityImprovementPlan weblinks Volunteers, WHS Act, Insurance:resourcesand Quality Improvement:resourcesandweblinks Appraisals Seminar, SurryHills ACWA, YAPA Australia PerformanceManagement th Anniversary historyguide andFamSKeepThemSafe Page 16 • • • • Resources andservices • • • • • Newsletters NCOSS,PILCHandWorkCover WH&SandRisk • NCOSS,PILCHandWorkCover WH&SandRisk • NCOSSQualityImprovement Project regional • NCOSSHealthTransport Forum • JointNCOSSandRegionalDevelopment • NCOSSandNSWLegislativeCouncilWorkshop: • NCOSSbriefingforthecommunitysectoronits • June 2012 Strategy: informationandresources Information CommunicationandTechnology Management SupportUnit(MSU): and ReferralService NCOSS CommunityCoverInsurance:Information vacancies inthecommunitysector(ncoss.org.au/jobs) NCOSS CommunityJobs:onlinelistingofjob for thesocialandcommunityservicessector. publications, trainingandeventsinNSW Australia electronic compilationoftransport-relatednews, Interchange: NCOSSTransport Newsletter,amonthly Communication Technology Strategy. from MSU,NCCInsuranceandabouttheInformation Sector Developmentissues.Includescontributions of interestforworkersinthesectorwithan Sector Developmente-Bulletins:bimonthlyarticles Home Caresector NGOs andotherworkersinthe Aged, Disability and resource collatingarticlesandnewsofinterestto Ageing andDisabilityUpdates:fortnightlyelectronic to NGOsandotherworkersintheHealthsector health policynews,issuesandpublicationsofinterest Health e-NewsBulletin:monthlyelectronicupdateof community sectororganisations NSW Parliamentwithoriginalarticlesofinterestto to allNCOSSmembers,mediaandmembersof NCOSS News:monthly, printed resource,distributed - - - - Management Seminar, Bathurst Management Seminar, SurryHills consultations Parliament House How tohaveyoursayandmaximiseinfluence,NSW analysis ofthe2012-13NSWStateBudget Forum onShared Equity Advice andInformationService Board Vacancy Directory Consultants Directory Training Directory Australia NCOSS speeches and presentations NCOSS Annual Report 2011-12 Presentation at Liverpool Council Presentation at Liverpool event Anti-Poverty Week for Care Enhancing Models of Australians Forum, for Older presentation on Enabling Approach in HACC Cosmopolitan Civil Society Social Symposium Measuring Impact Architecture UTS City debate, students and staff Aged Care Presentation on Sydney Reform to South West Student Forum TAFE Institute hearing on Presentation at IPART review of rural and regional bus fares Presentation at Philanthropy Australia workshop “The Advocacy” importance of Presentation on the role of information in decision support resources under Stronger and II to IDEAS Staff Together Board, Goulburn Public Presentation at IPART Price Hearing on Sydney Water Determination Presentation to COSS Sector Development Network on the possibility of a collaborative National NCC scheme n n November 2011 n n n n n n n n 17 Page acilitator, Julie above: NCOSS Senior Policy Officer Solange Frost speaking along with facilitator, matter for social justice forum A McCrossin at the Smoking: Plenary Speech and workshop Control Tobacco at Oceania Conference Brisbane Students TAFE Annual Beach - conference: Valla Implications of the Equal Pay Case Presentation to Northern Sydney Regional HACC Forum on person centred approaches in disability and ageing Presentation at Macarthur Disability Services Leadership Program Campbelltown TAFE Presentation at Castle Hill Speakers Day: NCOSS and Networking Creates Success HACC Presentation to Inner West Forum on NSW HACC and ageing budget Presentation on Person Centred Presentation on Person Approaches and individualised in disability funding arrangements Options to the NSW Community AGM, Sydney Centred Presentation on Person Approaches and individualised in disability funding arrangements to the CatholicCare Strategic Terrigal Planning Meeting, of power Presentation on impact disability to pricing on people with the Physical Disability Council of Glebe NSW, n n n n n n October 2011 n n n New approaches NCOSS speechesNCOSS and presentations Disability Summit at Acer Disability Summit at Health reforms and Medicare Locals – implications for NGOs, Hepatitis NSW Business Planning Meeting Australia Lecture: Health policy in – a social justice approach, Course UNSW Social Work Cancer Council NSW and NCOSS Forum for community sector leaders on Smoking and Disadvantage Launch of the Chartered Australia: NFP Secretaries of Good Governance Program – The Governance Needs of the Sector Networking in the Community TAFE Sector: Meadowbank NCOSS Community Cover presentation to Insurance Council Australia: National Consumer of Reference Group Presentation about NCOSS and Alliance to the NSW Oral Health NSW Dental and Oral Health Network NCOSS Community Cover NCOSS Community Cover presentation to Granville Centre, Multicultural Community Granville: Public Liability Insurance centred Presentation on person approaches to the Living Life My Way Arena, Homebush Issues Presentation on Disability to Northcott Disability Services, Parramatta to homelessness and housing needs to UTS NEXTGEN housing symposium affordable HACC DO Network Conference presentation on NCOSS and Productivity Commission Caring for Older Australians Report Presentation on the NSW Disability Network Forum to the NSW Disability Council n n n n n September 2011 n August 2011 n n Presentation July 2011 n n n n n NCOSS Annual Report 2011-12 NCOSS speeches and presentations n n n February 2012 n n n n March 2012 services theydeliver. providers inruralandregionalareas aboutissuesaffecting theircommunitiesandthe 2011). RegionalvisitsareanopportunityforNCOSSstaff toheardirectlyfromservice Above: DevMukherjeeandRashmiKumar presentata Taree consultation(November remuneration workforce issues,equal reforms, HACCtransition, presentation onagedcare HACC DONetworkConference, policies hall hireandlocalgovernment Community Coversurveyof Granville: FindingsoftheNCOSS Multicultural CommunityCentre, presentation toGranville NCOSS CommunityCover Council Committees, SutherlandShire Best PracticeforManagement NCOSS MSUpresentationon Women’s DayCelebration Discrimination BoardInternational in disabilitytotheNSW Anti- of personcentredapproaches Presentation ontheimportance Town HallSydney Pay CelebrationandBriefing, ASU andJobs Australia, Equal Joint presentationwithNDS,the workshop Agreement implementation to theHousingandMentalHealth Joint presentationwiththeMHCC Transport forOlderPeople Ageing Well RuralConferenceon Presentations to ACS and AAG

n n n n n n May 2012 n n n April 2012 Organisations ACMO Association ofMajorCharitable NSW DisabilityIssuestothe Presentation onNationaland Macarthur RegionalHACCForum reforms andupdatesinHACCat Presentation onagedcare Forum PortMacquarie Housing andHomelessness Presentation atMidNorthCoast Group meeting Community Transport Advisory for NSWCustomerand social inclusionatthe Transport Presentation ontransportand Officers’ Networkmeeting at NSWHACCDevelopment reforms andupdatesinHACC Presentation onagedcare Development Shortcourse Government SocialPlanningand Presentation atUTSLocal Seminar Forward PHAA OralHealth National OralHealth Agenda Presentation onMovingthe Castle Hill TAFE NCOSS andstatewideissuesto Presentation ontheroleof of TAFE, MacquarieFields to SouthWestern SydneyInstitute Presentation onDisabilityIssues Page 18 n n n n June 2012 reforms, equalremuneration presentation onagedcare Macarthur HACCForum, Community Forum,Epping the FutureConference,Northside within familiesattheCaringin on thechangingroleofcaring Facilitation ofPanelpresentations aged carereforms Disability and Ageing Forumon Presentation toHolroydRegional Auburn CityCouncil community organisationsat Presentation onInsurancefor NCOSS sector and other involvementsNCOSS Annual Report 2011-12 Program Advocacy Access Point Advocacy Access Point Alliance Consumers Alliance Action Network Association Policy and Water Advocacy Network Advocacy Network Board Advocacy Centre AIDS disability who Alliance for people with and Group Ability Links NSW Reference Energy ADHC Central Coast Community Care Stakeholder Advisory Committee to ADHC Community Participation and Transition Advisory Group Expert Work ADHC Cultural and Linguistic Diversity Expert Advisory Group ADHC Hunter Community Care Stakeholder Advisory Committee on Person Centred Group Ministerial Reference Approaches Steering Group Grant Project Crimes of Violent Victims Advisory Council Consultant’s Group Women’s ADHC Ausgrid Customer Council Committee Advisory Group Advisory Body (ITAB) Training are ageing are Sub-Committee Reference Group Reference • • • • • • • NCOSS involvement in government and NCOSS involvement in government private sector committees and advisory bodies (Ageing, Disability and Home Care) FACS • Ausgrid • Corrective Services • Steering Project NSW Cancer Council Smoking Cares • Expert Tobacco NSW Cancer Council Tackling • Council Industry NSW Community Care • NSW Community Services and Health Industry • NSW Disability • NSW Futures • NSW Harm Reduction • Community NSW Homelessness • NSW Strategic Carers • NSW Users & • PIAC • Public Interest • Shut In NSW • Union Policy Council Tenants’ • In Prison Women • Justice Coalition Youth 19 Page Advisory Accommodation Agencies Policy Agencies (FONGA) Advisory Group Advice Group Advice Group Australia – National Consumer Alliance – now known as the Alliance Alliance Advisory Group Supported Appropriate Alcohol and other Drug Advisory Committee on people with and Governance Business” Project Your AON Partnership Meeting Community Gathering Aboriginal Community Care Aged Care other and sector NCOSS involvements ACOSS Board Disability CASA for People With Group Committee Alliance NSW Community Assistive Technology Reference Group Reference Stakeholder Committees ageing disability who are Advocacy Sub Committee and Board, University of Technology Board, NCOSS involvement in other community NCOSS involvement in other community sector boards and committees • • NGO CEDAW • Coalition Community Justice • Public Liability Insurance Community Organisations • Centre Cosmopolitan Civil Societies Research • Coalition for • NCOSS Regional Forum • NCOSS Sector Development Forum • Policy NCOSS Transport • NCOSS Poverty Policy • Forum NGO Research • NSW • Services Forum NSW Children’s • Forum NSW Disability Network • NSW HACC Issues Forum • NSW Oral Health • of Non-Government Forum • NSW Committees and groups convened by NCOSS Committees and groups • NCOSS • NCOSS Health Policy • PADP • NDS “It’s • NDS Industry Development Fund Stakeholder Group • NDS NSW • NESB DV Network • Network of • NSW Policy Group FairWear • GPNSW Stakeholder Network • Health Consumers NSW • Committee IMPACT • NSW In Control • Insurance Council of NCOSS Annual Report 2011-12 NCOSS sector and other involvements NCOSS Director, Alison Peters[February2012] Food 4LifeareawardedtheOutof the Boxby right: Tiba RudaandBorislav Imbronjevfrom affordable price. Farm canbuybasicandnutritiousfood atan cooperative whereresidentsfromWarwick approach. The Food4LifeMarketisafood the communityutilisingauniqueorinnovative strated theyhadmadeasignificantchangein recognised individualsorprojectsthatdemon awarded totheFood4LifeMarket. The award Sydney. The OutoftheBox Award whichwas individuals andorganisationsacrossWestern Awards whichcelebratesachievementsby in the2012ZESTCommunityServiceSector NCOSS sponsoredtheOutofBoxcategory • • • Housing NSW • Health CareComplaintsCommission • Energy andWater OmbudsmanofNSW • Education andTraining • • NSW Health • Industry andInvestmentNSW • • • • • Briefing Forum Housing NSWProperty Transfer Program Industry Group Housing NSWNGOPartnersReference Committee Housing NSWLivingCommunitiesConsultative Consultative Committee Health Care ComplaintsCommissionConsumer Energy andWater OmbudsmanofNSWCouncil Childhood Reference Group Department ofEducationandTraining Early NSW HealthNGO Justice HealthConsumerandCommunityGroup Consultative Committee Industry andInvestmentConsumerRepresentative NSW PopulationOralHealthResearch Committee NSW OralHealthPromotion Network NSW MinisterialTaskforce onDentalHealth (RHIN) NSW HealthRefugeeImprovement Network NSW HealthNGOChronic DiseaseRoundtable Advisory Committee - Page 20 • Treasury • • • Transport forNSW • Sydney Water • • Premier andCabinet • • NSW Ombudsman Social ImpactBondExpert Advisory Group Advisory Group Transport MasterPlan:CustomerandConsumer Committee Mobility ParkingSchemeIndependentReview Accessible Transport Advisory Committee Sydney Water CustomerCouncil Keep ThemSafeExpandedSeniorOfficersGroup Keep themSafeEvaluationSteeringCommittee People andwithDisabilities NSW Ombudsman’sRoundtableonServicestoOlder People &Families NSW Ombudsman’sRoundtableonChildren Young Financial Statements NCOSS Annual Report 2011-12 Ageing, Community Services Disability and Home Care $220,000 compared to previous years. This process will be will be process years. This to previous $220,000 compared the true reflects Register Assets the ensure to regularly done situation of the organisation. grants project and recurrent core the acknowledges NCOSS the year from: during received • Department of Family & Community Services, • & Community Services, Department of Family • Ministry of Health • and Services, NSW Fair Trading Department of Finance and my colleagues on the I would like to thank the NCOSS staff particular, in staff, The year. the during support their for Board timely information and detailed and have again provided management is carried that the day to day financial ensured of probity high standards with the usual out in accordance them. we expect from and professionalism statements to the NCOSS our audited financial I recommend membership. Denele Crozier Treasurer 21 Page However, healthy. remains equity total Treasurer’s report

COSS delivered a surplus of $166, 179 for the 2011-12 a surplus of $166, 179 for the 2011-12 COSS delivered a result, following on from This healthy financial year. organisation’s surplus the previous year, reflects in part continued funding in part continued reflects year, surplus the previous expenditure to reduce and continuing efforts for projects year, While lower than the previous in a number of areas. over 20% of total revenue. remains self-generated income of revenue and diversify this source increase to Efforts on reliance current organisation’s the given important are Government funding. The

as reported elsewhere in this annual report, the Board has Board the report, annual this in elsewhere reported as NCOSS. This is likely to for decided to seek new premises held as cash and also the the level of equity currently reduce The impact into the future. income received level of interest continuing to ensure by the Board is being closely monitored financial soundness for the organisation. a number of It should be noted that this is the first time for in years that we have an unqualified audit. The qualification to a management of cash issue. The years related previous to the small amount of of the qualification is due removal for cash handling which cash involved and new procedures been has also Register Assets The been implemented. have value no have that assets historical many with reviewed the value of assets by This has reduced being removed. N NCOSS Annual Report 2011-12 Financial statements Review ofOperations permitted todeclare dividendsat anystage. NCOSS, as a not-for-profit community organisation, isnot Dividends PaidorRecommended (2011: $209,898). The profit ofthecompanyfor yearamountedto$166,179 Operating Results occurred duringthefinancialyear. No significantchangesinthenature oftheentity’sactivity various community sector organisations in New South Wales. as themajorcoordinator ofnon-governmentwelfare and The companyactedduringthecourseoffinancialyear, Principal Activities the endoffinancialyear:Perkins,Mary The followingpersonheldthepositionofentitysecretary at Company Secretary the yearandtodateofthisreport are: The namesofeachpersonwhohasbeenadirector during Directors Your Directors Report Operating asNCOSS ACN 001797137 Council ofSocialServiceNewSouthWales to $1,984,869resulting intheprofit fortheyear. increased by10.1%to$2,151,048;expensesincreased by13.8% year and the results of those operations show total revenue A review oftheoperationsentity duringthefinancial year tothedateofthisreport unlessotherwisestated. Directors havebeeninofficesincethestartoffinancial financial yearended30June2012. Draffen, Laurel Davies, Tony Fogg, Sarah Bevan, Karen Bowden, Matthew resigned (21/11/2011) Priestley, Elizabeth Coffey, Michael Heyne, Susan Crozier, Denele Perkins, Mary Pritchard, Bill Baldry, Eileen directors Financial statements present this appointed (30/04/2012) resigned (21/11/2011) report on the company for the

Page 22 or ofastateterritory. environmental regulation underalawoftheCommonwealth The entity’soperationsare notregulated byanysignificant Environmental Issues operations infuture financialyears. The entityexpectstomaintainthepresent statusandlevelof Future Developments financial years. operations, orthestateofaffairs ofthecompanyinsubsequent affect theoperationsofcompany, theresults ofthose financial year, which significantly affected ormaysignificantly No mattersorcircumstances havearisensincetheendof After BalanceDateEvents during thefinancialyear. No significantchangesintheentity’sstateofaffairs occurred Significant ChangesinStateofAffairs Michael Coffey: Director Denele Crozier:Treasurer Mary Perkins:Vice President Bill Pritchard:Vice President from November2009until Eileen Baldry:President Information onDirectors Finance Committee. Special Responsibilities:Memberof Managementand Experience: Board membersince2008 Qualifications: BEd(Hons). Committee Finance Committee,MemberofHumanResources Special Responsibilities:ChairofManagementand Experience: Board membersince2003 sector Psychiatric Nurse),over28yearsworkingincommunity Qualifications: Diplomaof Accounting, RPN(Registered Resources Committee Special Responsibilities:Secretary, MemberofHuman Experience: Board membersince2003 (Social Work, SocialPolicyandSociology) Qualifications: B.A.(HistoryandPolitics),DipEd,M.A. Committee (November2010-November2011) Special Responsibilities:MemberofRiskandCompliance Experience: Board member2007-2011 Qualifications: 30+yearsworkingincommunitysector resignation on21November2011 Committee, ChairofHumanResources Committee. Finance Committee,ChairofRiskandCompliance Special Responsibilities:MemberofManagementand Experience: Board membersinceNovember2010 Qualifications: BA,DipEd(USYD),MWP PhD(UNSW) Financial statements NCOSS Annual Report 2011-12 Accountants no contraventions of the auditor independence 2001 in Act as set out in the Corporations requirements to the audit; and relation no contraventions of any applicable code of to the audit. conduct in relation professional Auditor’s Independence Declaration Under S Auditor’s Independence Declaration 307c Of The Corporations Act 2001 that, to the best of my knowledge and belief, during I declare have been: the year ended 30 June 2012 there (i) (ii) Name of Firm: Haywards 2000 NSW 8/19-31 Pitt St., Sydney, Name of Partner: John Newton Date: 8 October 2012 Directors’ benefits Directors’ become entitled to receive, or has has received No director a benefit because of a the financial year, during or since corporate with body by the company or related contract made or an entity is a member which a director a firm a director, This has a substantial financial interest. in which a director amount included in the aggregate statement excludes a benefit by directors or due and receivable of emoluments received full-timea of salary fixed or accounts, company’s the in shown body corporate. or related employee of the company or Auditor Indemnifying Officers of the financial year the company During or since the end of $11,812 to pay an insurance premium has paid or agreed indemnity. and officers for professional to cover directors Proceedings on Behalf of the Entity proceedings bring to Court of leave for applied has person No proceedings on behalf of the entity or intervene in any of taking to which the entity is a party for the purpose for all or any part of on behalf of the entity responsibility those proceedings. Auditor’s Independence Declaration The lead auditor’s independence declaration for the year and can be found on ended 30 June 2012 has been received page 4 of the Financial Report. of of the Board with a resolution Signed in accordance Directors. Eileen Baldry President Date: 8 October 2012 23 Page - 6 6 6 5 4 4 No. Compliance Compliance Compliance attended and and and Australian Institute Risk Risk Risk 6 2 6 6 2 6 6 5 6 6 1 6 1 6 4 3 6 of of of to attend (Public and Social No. eligible Member Member Member Personnel Management Advanced Certificate in Directors’ meetings Directors’ Eileen Baldry, Bill Pritchard, Perkins, Mary Denele Crozier, Heyne, Susan Michael Coffey, Elizabeth Priestley, Bowden, Matthew Bevan, Karen Fogg, Sarah Davies, Tony Laurel Draffen, : B.A. (Welfare Studies), Graduate : B.A. (Welfare Qualifications Master of Social Personnel Management, Certificate in experience in the over 24 years Policy and Planning, sector Community Transport 2005 to 2011 from member Experience: Board : None Special Responsibilities Associate Diploma in Welfare Qualifications: B.A. Studies, since 2008 member Experience: Board Responsibilities: Special Committee Qualifications: B.A. since 2006. member Experience: Board : Member of Human Resources Special Responsibilities Committee (CSU) (1990) and Communications Qualifications: BA Master - Legal Studies (UNSW) (2006). member since 2009 Experience: Board Responsibilities: Special of Company Directors Experience: 8 years in Community Housing Responsibilities: Special Committee Qualifications: BSc (Hons), MA Administration) member since 2009 Experience: Board and Special Responsibilities: Member of Management Finance Committee Qualifications: B.A, LLb (Hons 1), Graduate Diploma (Legal Practice) member since November 2010 Experience: Board Special Responsibilities: None 30/4/12) 27/4/12 re-appointed Qualifications: Master of Education, committee since April 2012 committee since During the financial year, 6 meetings of directors were held. were 6 meetings of directors During the financial year, as follows: were Attendances by each director Meetings of Directors Director (resignation 21 November 2011) 2011) 21 November (resignation Director Susan Heyne: Elizabeth Priestley: Director Matthew Bowden: Director Karen Bevan: Director : Director Sarah Fogg: Director Davies: Director Tony to 1/7/11 member (Board Director Laurel Draffen: NCOSS Annual Report 2011-12 Financial statements for theyear Other comprehensiveincome Other comprehensiveincome Net currentyearsurplus Other expenses Conference Insurance Travel Premises Consultants Office overheads Total Equity Retained surplus Equity Net Assets Total Liabilities Total Non-CurrentLiabilities to membersoftheentity Total comprehensiveincomeattributable entity Net currentyearsurplusattributabletomembersofthe for theyear Total comprehensiveincome Administration expense Rental expense expense Depreciation andamortisation Employee benefitsexpense benefits Provision foremployee Non-Current Liabilities Liabilities Non-current Assets Other income Total CurrentLiabilities other payables Accounts payableand Current Liabilities Total Assets Total Non-Current Assets Total Current Assets Revenue

Property, plantandequipment Other currentassets the YearEnded30June2012 Statement ofComprehensiveIncomefor Financial assets other debtors Accounts receivableand Cash andcashequivalents Current Assets Assets 30 June2012 Statement ofFinancialPositionasat

Note 2012 10 3 2 9 2 8 6 7 5 4

(1,499,207) 1,002,065 1,002,065 1,002,065 1,400,257 1,336,078 1,336,078 2,402,322 2,343,424 2,041,420 2,290,507 166,179 166,179 166,179 (99,671) (52,746) (29,491) (65,098) (38,179) (57,071) (78,270) (43,406) (14,896) 109,628 64,179 58,898 (6,834) 64,179 38,898 20,000 43,249 9,668 $ -

(1,262,108) 1,614,023 1,574,644 2,449,909 2,381,204 1,866,404 1,574,644 2,363,455

209,898 835,886 835,886 835,886 209,898 209,898 (39,819) (67,509) (32,509) (83,701) (39,017) (64,928) (92,812) (36,022) (17,748) 39,379 39,379 87,656 68,705 48,705 (7,989) 20,000 14,361 3,388 2011 $ -

Page 24 end ofthefinancialyear Cash andcashequivalentsatthe beginning ofthefinancialyear Cash andcashequivalentsatthe cash held Net increase/(decrease)in Balance at30June2012 of theentity attributable tomembers Total comprehensiveincome to membersoftheentity Surplus fortheyearattributable Comprehensive Income Balance at30June2011 members oftheentity income attributableto Total comprehensive members oftheentity Surplus fortheyearattributableto Comprehensive Income activities Net cashusedininvesting and equipment Payment forproperty, plant activities Cash flowfrominvesting employees Payments tosuppliersand Other receipts Receipts ofgrants activities Cash flowfromoperating operating activities Net cashgeneratedfrom Balance at1July2010 Interest received 30 June2012 Statement ofcashflowsfortheyearended Ended 30June2012 Statement ofchangesinequityfortheYear Note 4

14

Earnings

(2,146,756) 2,363,455 1,002,065 1,381,650 2,290,507 Retained 166,179 166,179 835,886 209,898 209,898 587,619 109,628 (72,948) (67,859) 625,988 (5,089) (5,089) 2012 $ $ (1,946,876) 2,363,455 1,544,302 1,002,065 2,068,773 819,153 166,179 166,179 835,886 209,898 209,898 625,988 824,566 615,013 87,656 (5,413) (5,413) Total 2011 $ $ Financial statements

Notes to the financial other use the surplus revenue is recognised in the statement of financial position as a liability (grants in trust). statements Donations and bequests are recognised as revenue when The financial statements cover Council of Social Service of received. New South Wales as an individual entity, incorporated and Interest revenue is recognised using the effective interest rate domiciled in Australia. Council of Social Service of New South method, which for floating rate financial assets is the rate Wales is a company limited by guarantee. The company is a inherent in the instrument. Dividend revenue is recognised not-for-profit entity for financial reporting purposes under when the right to receive a dividend has been established. Australian Accounting Standards. Revenue from the rendering of a service is recognised upon Note 1: Summary of significant accounting the delivery of the service to the customers. policies All revenue is stated net of the amount of goods and services n Basis of preparation tax (GST). The financial statements are general purpose financial statements that have been prepared in accordance with b) Property, Plant and equipment Australian Accounting Standards (including Australian Each class of property, plant and equipment is carried at cost Accounting Interpretations) and the Corporations Act 2001. or fair value as indicated, less, where applicable, accumulated depreciation and impairment losses. Australian Accounting Standards set out accounting policies that the AASB has concluded would result in financial Plant and equipment statements containing relevant and reliable information about Plant and equipment are measured on the cost basis and transactions, events and conditions. Material accounting are therefore carried at cost less accumulated depreciation policies adopted in the preparation of these financial and any accumulated impairment losses. In the event the statements are presented below and have been consistently carrying amount of plant and equipment is greater than its applied unless stated otherwise. estimated recoverable amount, the carrying amount is written down immediately to its estimated recoverable amount and The financial statements, except for the cash flow information, impairment losses recognised either in profit or loss or as have been prepared on an accruals basis and are based a revaluation decrease if the impairment losses relate to a on historical costs, modified, where applicable by the revalued asset. A formal assessment of recoverable amount is measurement at fair value of selected non-current assets, made when impairment indicators are present (refer to Note financial assets and financial liabilities. The amounts 1(f) for details of impairment). presented in the financial statements have been rounded to the nearest dollar. Plant and equipment that have been contributed at no cost, or NCOSS Annual Report 2011-12 for nominal cost are recognised at the fair value of the asset The financial statements were authorised for issue on 8 at the date it is acquired. October 2012 by the directors of the company. Depreciation n Accounting policies The depreciable amount of all fixed assets, including (a) Revenue buildings and capitalised lease assets but excluding freehold Grant revenue is recognised in the statement of comprehensive land, is depreciated on a straight-line basis over the asset’s income when the entity obtains control of the grant and it is useful life to the entity commencing from the time the asset probable that the economic benefits gained from the grant is available for use. Leasehold improvements are depreciated will flow to the entity and the amount of the grant can be over the shorter of either the unexpired period of the lease or measured reliably. the estimated useful lives of the improvements. When grant revenue is received in advance to the financial The depreciation rates used for each class of depreciable year to which it relates or prior to satisfying any conditions assets are: of its receipt the grant revenue is recognised in the statement Plant and equipment 7.50% To 66.67% of financial position as a liability (grants in advance). The assets’ residual values and useful lives are reviewed and When grant revenue is received whereby the entity incurs adjusted, if appropriate, at the end of each reporting period. an obligation to deliver economic value directly back to the contributor, this is considered a reciprocal transaction and Gains and losses on disposals are determined by comparing the grant revenue is recognised in the statement of financial proceeds with the carrying amount. These gains or losses position as a liability (unearned grants) until the service has are included in the statement of comprehensive income. been delivered to the contributor. When revalued assets are sold, amounts included in the revaluation reserve relating to that asset are transferred to When grant revenue is received and all obligations to which it retained earnings. relates have been completed and a surplus exists which under the term of the grant is refundable pending approval for

Page 25 (c) Leases Fair value is determined based on current bid prices for all Leases of fixed assets, where substantially all the risks and quoted investments. Valuation techniques are applied to benefits incidental to the ownership of the asset (but not the determine the fair value for all unlisted securities, including legal ownership) are transferred to the entity, are classified recent arm’s length transactions, reference to similar as finance leases. instruments and option pricing models. Finance leases are capitalised, recognising an asset and a (i) Financial assets at fair value through profit or loss liability equal to the present value of the minimum lease Financial assets are classified at ‘fair value through payments, including any guaranteed residual values. profit or loss’ when they are either held for trading for the purpose of short-term profit taking, derivatives not Leased assets are depreciated on a straight-line basis over held for hedging purposes, or when they are designated their estimated useful lives where it is likely that the entity as such to avoid an accounting mismatch or to enable will obtain ownership of the asset. Lease payments are performance evaluation where a group of financial assets allocated between the reduction of the lease liability and the is managed by key management personnel on a fair value Financial statements lease interest expense for the period. basis in accordance with a documented risk management Lease payments for operating leases, where substantially all or investment strategy. Such assets are subsequently the risks and benefits remain with the lessor, are recognised measured at fair value with changes in carrying value as expenses on a straight-line basis over the lease term. being included in profit or loss. Lease incentives under operating leases are recognised as a (ii) Loans and receivables liability and amortised on a straight-line basis over the life Loans and receivables are non-derivative financial assets of the lease term. with fixed or determinable payments that are not quoted in an active market and are subsequently measured at d) Financial Instruments amortised cost. Gains or losses are recognised in profit Initial recognition and measurement or loss through the amortisation process and when the Financial assets and financial liabilities are recognised when financial asset is derecognised. the entity becomes a party to the contractual provisions to the instrument. For financial assets, this is equivalent to the date (iii) Held-to-maturity investments that the company commits itself to either purchase or sell the Held-to-maturity investments are non-derivative asset (i.e. trade date accounting is adopted). financial assets that have fixed maturities and fixed or determinable payments, and it is the company’s Financial instruments are initially measured at fair value plus intention to hold these investments to maturity. They are transactions costs except where the instrument is classified subsequently measured at amortised cost. Gains or losses ‘at fair value through profit or loss’, in which case transaction are recognised in profit or loss through the amortisation costs are expensed to profit or loss immediately. process and when the financial asset is derecognised. Classification and Subsequent Measurement (iv) Available-for-sale financial assets Financial instruments are subsequently measured at fair Available-for-sale investments are non-derivative value, amortised cost using the effective interest rate method, financial assets that are either not capable of being or cost. Where available, quoted prices in an active market classified into other categories of financial assets are used to determine fair value. In other circumstances, due to their nature or they are designated as such by valuation techniques are adopted. management. They comprise investments in the equity Amortised cost is calculated as the amount at which the of other entities where there is neither a fixed maturity financial asset or financial liability is measured at initial nor fixed or determinable payments. recognition less principal repayments and any reduction for They are subsequently measured at fair value with impairment, and adjusted for any cumulative amortisation of any remeasurements other than impairment losses and the difference between that initial amount and the maturity foreign exchange gains and losses recognised in other amount calculated using the effective interest method. comprehensive income. When the financial asset is The effective interest method is used to allocate interest derecognised, the cumulative gain or loss pertaining to income or interest expense over the relevant period and is that asset previously recognised in other comprehensive equivalent to the rate that exactly discounts estimated future income is reclassified into profit or loss. cash payments or receipts (including fees, transaction costs Available-for-sale financial assets are classified as non- and other premiums or discounts) through the expected life current assets when they are expected to be sold within (or when this cannot be reliably predicted, the contractual 12 months after the end of the reporting period. All term) of the financial instrument to the net carrying amount of other available-for-sale financial assets are classified as the financial asset or financial liability. Revisions to expected current assets. future net cash flows will necessitate an adjustment to the NCOSS Annual Report 2011-12 carrying value with a consequential recognition of an income or expense item in profit or loss.

Page 26 Financial statements

(v) Financial liabilities transfer of non-cash assets or liabilities assumed, is recognised Non-derivative financial liabilities other than financial in profit or loss. guarantees are subsequently measured at amortised cost. e) Impairment of Assets Gains or losses are recognised in profit or loss through the amortisation process and when the financial liability At the end of each reporting period, the entity assesses is derecognised. whether there is any indication that an asset may be impaired. If such an indication exists, an impairment test is carried Impairment out on the asset by comparing the recoverable amount of At the end of each reporting period, the company assesses the asset, being the higher of the asset’s fair value less costs whether there is objective evidence that a financial asset has to sell and value in use, to the asset’s carrying amount. Any been impaired. A financial asset or a group of financial assets excess of the asset’s carrying amount over its recoverable is deemed to be impaired if, and only if, there is objective amount is recognised immediately in profit or loss, unless evidence of impairment as a result of one or more events the asset is carried at a revalued amount in accordance with (a ‘loss event’) has occurred, which has an impact on the another Standard (e.g. in accordance with the revaluation estimated future cash flows of the financial asset(s). model in AASB 116). Any impairment loss of a revalued In the case of available-for-sale financial assets, a significant asset is treated as a revaluation decrease in accordance with or prolonged decline in the market value of the instrument that other Standard. is considered to constitute a loss event. Impairment losses Where the future economic benefits of the asset are not are recognised in profit or loss immediately. Also, any primarily dependent upon the asset’s ability to generate net cumulative decline in fair value previously recognised in cash inflows and when the entity would, if deprived of the other comprehensive income is reclassified to profit or loss asset, replace its remaining future economic benefits, value at this point. in use is determined as the depreciated replacement cost of In the case of financial assets carried at amortised cost, loss an asset. events may include indications that the debtors or a group Where it is not possible to estimate the recoverable amount of debtors is experiencing significant financial difficulty, of an individual asset, the entity estimates the recoverable default or delinquency in interest or principal payments, amount of the cash-generating unit to which the asset belongs. indications that they will enter bankruptcy or other financial reorganisation and changes in arrears or economic conditions Impairment testing is performed annually for goodwill and that correlate with defaults. intangible assets with indefinite lives. For financial assets carried at amortised cost (including f) Employee benefits loans and receivables), a separate allowance account is used Provision is made for the company’s liability for employee to reduce the carrying amount of financial assets impaired benefits arising from services rendered by employees to NCOSS Annual Report 2011-12 by credit losses. After having taken all possible measures of the end of the reporting period. Employee benefits that are recovery, if the management establishes that the carrying expected to be settled within one year have been measured at amount cannot be recovered by any means, at that point the the amounts expected to be paid when the liability is settled. writing off amounts are charged to the allowance account or Employee benefits payable later than one year have been the carrying amount of impaired financial assets is reduced measured at the present value of the estimated future cash directly if no impairment amount was previously recognised outflows to be made for those benefits. In determining the in the allowance accounts. liability, consideration is given to employee wage increases and the probability that the employee may not satisfy vesting When the terms of financial assets that would otherwise requirements. Those cash outflows are discounted using have been past due or impaired have been renegotiated, market yields on national government bonds with terms the company recognises the impairment for such financial to maturity that match the expected timing of cash flows assets by taking into account the original terms as if the terms attributable to employee benefits. have not been renegotiated so that the loss events that have occurred are duly considered. Contributions are made by the entity to an employee superannuation fund and are charged as expenses when Derecognition incurred. Financial assets are derecognised where the contractual rights to receipt of cash flows expire or the asset is transferred to g) Cash and cash equivalents another party whereby the entity no longer has any significant Cash and cash equivalents include cash on hand, deposits continuing involvement in the risks and benefits associated held at-call with banks, other short-term highly liquid with the asset. Financial liabilities are derecognised when investments with original maturities of three months or the related obligations are discharged, cancelled or expired. less, and bank overdrafts. Bank overdrafts are shown within The difference between the carrying amount of the financial short-term borrowings in current liabilities on the statement liability, which is extinguished or transferred to another of financial position. party, and the fair value of consideration paid, including the

Page 27 (h) Accounts receivable and other debtors Key Estimates Accounts receivable and other debtors include amounts due Impairment - General from members as well as amounts receivable from customers Directors have concluded assumptions remain materially for goods sold in the ordinary course of business. Receivables unchanged, and are satisfied that carrying value of the fixed expected to be collected within 12 months of the end of the assets does not exceed the economic benefit at 30 June 2012. reporting period are classified as current assets. All other Key Judgements receivables are classified as non-current assets. Available-for-sale investments Accounts receivable are initially recognised at fair value and The company maintains a portfolio of securities with a subsequently measured at amortised cost using the effective carrying value of $20,000 at the end of the reporting period. interest rate method, less any provision for impairment. Refer (o) Economic Dependence to Note 1(e) for further discussion on the determination of Council of Social Service of New South Wales depends on impairment losses. the NSW Department of Family and Community Services for (i) Goods and Services Tax (GST) the majority of its revenue used to operate the business. At Financial statements Revenues, expenses and assets are recognised net of the the date of this report the Board of Directors has no reason to amount of GST, except where the amount of GST incurred is believe the Department will not continue to support Council not recoverable from the Australian Taxation Office (ATO). of Social Service of New South Wales. Receivables and payables are stated inclusive of the amount Note 2: Revenue and other income of GST receivable or payable. The net amount of GST Note 2012 2011 recoverable from, or payable to, the ATO is included with $ $ other receivables or payables in the statement of financial Revenue from (non-reciprocal) government position. grants and other grants Cash flows are presented on a gross basis. The GST State/federal government grants 1,478,971 1,457,239 Membership 249,142 243,760 components of cash flows arising from investing or financing Services (includes webjobs, activities which are recoverable from, or payable to, the ATO conference and commission) 264,508 320,352 are presented as operating cash flows included in receipts Earnings on grants transferred (17,712) - from customers or payments to suppliers. Unearned grants - prior year 393,932 336,030 (j) Income Tax Unearned grants - current year (313,050) (393,932) Grants transferred to trust (14,371) (97,045) No provision for income tax has been raised as the entity 2,041,420 1,866,404 is exempt from income tax under Div 50 of the Income Tax Assessment Act 1997. Other income Interest 109,628 87,656 (k) Provisions Total other income 109,628 87,656 Provisions are recognised when the entity has a legal or Total revenue and other income 2,151,048 1,954,060 constructive obligation, as a result of past events, for which it is probable that an outflow of economic benefits will Note 3: Surplus for the year result and that outflow can be reliably measured. Provisions recognised represent the best estimate of the amounts (a) Expenses required to settle the obligation at the end of reporting period. Employee Benefits Expense Depreciation and amortisation: (l) Comparative Figures - furniture and equipment 14,896 17,748 Where required by Accounting Standards comparative figures Total depreciation and amortisation 14,896 17,748 have been adjusted to conform with changes in presentation for the current financial year. Rental expense on operating leases - minimum lease payments 6,834 7,989 (m) Accounts Payable and Other Payables Total Rental Expense 6,834 7,989 Accounts payable and other payables represent the liabilities for goods and services received by the company during Auditor fees the reporting period that remain unpaid at the end of the - audit services 18,990 17,600 reporting period. The balance is recognised as a current Total Audit Remuneration 18,990 17,600 liability with the amounts normally paid within 30 days of recognition of the liability. Note 4: Cash and cash equivalents (n) Critical Accounting Estimates and Judgments Current Cash at bank 2,290,007 2,363,395 The directors evaluate estimates and judgments incorporated Cash float 500 60 into the financial statements based on historical knowledge and best available current information. Estimates assume Total cash and cash equivalents as stated in the a reasonable expectation of future events and are based on statement of financial position 2,290,507 2,363,455 current trends and economic data, obtained both externally Total cash and cash equivalents as stated NCOSS Annual Report 2011-12 and within the company. in the cash flow statement 2,290,507 2,363,455

Page 28 Financial statements

Note 5: Trade and other receivables The financial asset is represented by Shares in Community 21 Limited which have been recorded at cost. Community 21 Note 2012 2011 $ $ Limited was formed to fund the establishment of a community Current sector bank which would provide lower cost banking services Accounts receivable 43,249 10,853 and other financing opportunities to community based Other debtors - 3,508 organisations. The investment represents an ultimate 2.5% Total current accounts and share of Community Sector Banking. Bendigo Bank Ltd is a other receivables 15 43,249 14,361 50% shareholder in Community Sector Banking. Credit Risk - Accounts receivable and other debtors Based on an independent valuation dated 10 October 2008, The company does not hold any financial assets whose terms the investment in Community 21 Ltd was valued at $144,000. have been renegotiated, but which would otherwise be past Given the volatile nature of the current financial climate and due or impaired. the fact that the independent valuation was carried out over The following table details the company’s accounts receivable approximately four years ago, the directors have elected to and other debtors exposed to credit risk (prior to collateral carry the investment at cost. and other credit enhancements) with ageing analysis and impairment provided for thereon. Amounts are considered Note 8: Plant and equipment as ‘past due’ when the debt has not been settled within the 2012 2011 terms and conditions agreed between the company and the $ $ customer or counter party to the transaction. Receivables Plant and equipment that are past due are assessed for impairment by ascertaining At cost 156,196 374,124 solvency of the debtors and are provided for where there are Less accumulated depreciation (117,298) (325,419) specific circumstances indicating that the debt may not be Total plant and equipment 38,898 48,705 fully repaid to the company. Movements in carrying amounts The balances of receivables that remain within initial trade Movement in the carrying amounts for each class of property, terms (as detailed in Table 1) are considered to be of high plant and equipment between the beginning and the end of credit quality. the current financial year: Note 6: Other Current Assets Plant and Total equipment Prepayments 9,668 3,388 $ $ 9,668 3,388 2011 Balance at the beginning of year 61,040 61,040 Note 7: Financial assets Additions at cost 5,413 5,413

Non-Current Disposals - - NCOSS Annual Report 2011-12 Available-for-sale financial Depreciation expense (17,748) (17,748) assets 7a,15 Carrying amount at end of year 48,705 48,705 - investments in Australian unlisted 2012 shares, available for sale 20,000 20,000 Balance at the beginning of year 48,705 48,705 20,000 20,000 Additions at cost 5,089 5,089 Disposals - - (a) Available-for-sale financial assets Depreciation expense (14,896) (14,896) Available-for-sale financial assets comprise investments in the Carrying amount at end of year 38,898 38,898 ordinary issued capital of various entities. There are no fixed returns or fixed maturity dates attached to these investments.

Table 1: Credit risk (Note 5)

2012 Gross Past due & Past due but not impaired (days overdue) Within initial amount impaired <30 31 - 60 61 - 90 >90 trade terms $ $ $ $ $ $ $ Trade and term 43,249 - 31,700 2,896 2,336 6,317 31,700 receivables Total 43,249 - 31,700 2,896 2,336 6,317 31,700 2011 Gross Past due & Past due but not impaired (days overdue) Within initial amount impaired <30 31 - 60 61 - 90 >90 trade terms $ $ $ $ $ $ $ Trade and term 10,853 - 7,550 1,857 505 941 7,550 receivables Total 10,853 - 7,550 1,857 505 941 7,550

Page 29 Note 9: Accounts payable & other payables Note 13: Related Party Transactions

Note 2012 2011 Key Management Personnel Compensation $ $ Current Short-term Post employ- Accounts payable 143,704 125,719 benefits ment benefits Total Employee benefits 222,015 223,102 $ $ $ Grants in advance 421,580 609,294 2012 Grants in trust 235,729 222,597 Unearned grants 313,050 393,932 Total compensation 127,161 11,240 138,401 9(a) 1,336,078 1,574,644 2011 Total compensation 120,259 10,717 130,976 (a) Financial liabilities at amortised cost classified as trade and other payables Accounts payable and other payables Note 14: Cash flow information Note 2012 2011

Financial statements Total current 1,336,078 1,574,644 $ $ Less annual leave entitlements (222,015) (223,102) Reconciliation of cash flow from operations with profit after Financial liabilities as accounts income tax payable and other payables 15 1,114,063 1,351,542 Profit after income tax 166,179 209,898 Non cash flows Depreciation and amortisation Note 10: Provisions expense 14,896 17,748 Non-Current Changes in assets and liabilities Long-term Employee Benefits (Increase)/decrease in Opening balance at 1 July 2011 39,379 42,481 accounts receivable and Additional provisions raised other debtors (28,888) 10,307 during year 37,901 15,959 Increase/(decrease) in accounts Amounts used (13,101) (19,061) payable and other payables (238,566) 592,032 Increase in provisions for Balance at 30 June 2012 64,179 39,379 employee benefits 24,800 (3,102) Provision for Non-current Employee Benefits Decrease in prepayments (6,280) (2,317) A provision has been recognised for employee entitlements (67,859) 824,566 relating to long service leave. In calculating the present Note 15: Financial risk management value of future cash flows in respect of long service leave, the probability of long service leave being taken is based on The company’s financial statements consist mainly of deposits historical data. The measurement and recognition criteria with banks, local money market instruments, short-term relating to employee benefits has been included in Note 1 of investments and long-term investments, receivables and financial statements. payables, and lease liabilities. The totals for each category of financial instruments, measured Note 11: Capital and leasing commitments in accordance with AASB 139 as detailed in the accounting (a) Operating Lease Commitments policies to these financial statements, are as follows: Non-cancellable operating leases contracted for but not Financial Assets recognised in the financial statements Cash and Cash equivalents 4 2,290,507 2,363,455 Accounts receivable and Payable – minimum lease payments other debtors 5 43,249 14,361 - not later than 12 months 6,932 6,932 Available for sale financial assets - later than 12 months but not later Investments in Australian than 5 years 13,286 20,218 unlisted shares, available 20,218 27,150 for sale 7 20,000 20,000 Total Financial Assets 2,353,756 2,397,816 Note 12: Events after the reporting period Financial liabilities No matters or circumstances have arisen since the end Financial Liabilities at amortised cost of the financial year, which significantly affected or may Accounts payable and other payables 9(a) 1,114,063 1,351,542 significantly affect the operations of the company, the results of those operations, or the state of affairs of the company in Total Financial liabilities 1,114,063 1,351,542 subsequent years. NCOSS Annual Report 2011-12

Page 30 Financial statements

Financial Risk Management Policies (b) Liquidity risk The finance committee is responsible for monitoring Liquidity risk arises from the possibility that the company and managing the company’s compliance with its risk might encounter difficulty in settling its debts or otherwise management strategy and consists of senior Board members. meeting its obligations related to financial liabilities. The finance committee’s overall risk management strategy The company manages this risk through the following is to assist the company in meeting its financial targets mechanisms: whilst minimising potential adverse effects on financial performance. Risk management policies are approved and • preparing forward looking cash flow analysis in reviewed by the finance committee on a regular basis. These relation to its operational, investing and financing include credit risk policies and future cash flow requirements. activities; • maintaining a reputable credit profile; Specific Financial Risk Exposures and Management • managing credit risk related to financial assets; The main risks the company is exposed to through its financial • only investing surplus cash with major financial instruments are credit risk, liquidity risk and market risk relating to interest rate risk and other price risk. There have institutions; and been no substantive changes in the types of risks the company • comparing the maturity profile of financial liabilities is exposed to, how these risks arise, or the Board’s objectives, with the realisation profile of financial assets. policies and processes for managing or measuring the risks from the previous period. Table 2 (following page) reflects an undiscounted contractual maturity analysis for non-derivative financial liabilities. The (a) Credit risk company does not hold directly any derivative financial Exposure to credit risk relating to financial assets arises from liabilities. the potential non-performance by counterparties of contract Cash flows realised from financial assets reflect management’s obligations that could lead to a financial loss to the company. expectation as to the timing of realisation. Actual timing may The company does not have any material credit risk therefore differ from that disclosed. The timing of cash flows exposures as its major source of revenue is the receipt of presented in the table to settle financial liabilities reflects the grants. Credit risk is further mitigated as over 100% of the earliest contractual settlement dates. grants being received from Commonwealth, State and Local governments are in accordance with funding agreements (c) Market Risk which ensure regular funding for a period of 1 year. i. Interest rate risk Exposure to interest rate risk arises on financial assets and Credit Risk Exposures The maximum exposure to credit risk by class of recognised financial liabilities recognised at the end of the reporting financial assets at the end of the reporting period is equivalent period whereby a future change in interest rates will affect to the carrying value and classification of those financial future cash flows or the fair value of fixed rate financial NCOSS Annual Report 2011-12 assets (net of any provisions) as presented in the statement instruments. The company is also exposed to earnings of financial position. volatility on floating rate instruments. Accounts receivable and other debtors that are neither past ii. Price risk due nor impaired are considered to be of high credit quality. The entity is not exposed to any material commodity price Aggregates of such amounts are detailed at Note 5. risk. The company has no significant concentrations of credit risk Sensitivity analysis with any single counterparty or group of counterparties. The following table illustrates sensitivities to the company’s Details with respect to credit risk of Accounts Receivable and exposures to changes in interest rates and equity prices. The Other Debtors are provided in Note 5. table indicates the impact on how profit and equity values Credit risk related to balances with banks and other reported at the end of the reporting period would have financial institutions is managed by the finance committee in been affected by changes in the relevant risk variable that accordance with approved Board policy. Such policy requires management considers to be reasonably possible. These that surplus funds are only invested with counterparties with sensitivities assume that the movement in a particular a Standard and Poor’s rating of at least AA-. The following variable is independent of other variables. table provides information regarding the credit risk relating to cash and money market securities based on Standard and Profit Equity Poor’s counterparty credit ratings. $ $ Note 2012 2011 Year ended 30 June 2012 $ $ +/- 2% in interest rates 45,810 45,810 Cash and cash equivalents - AA Rated 2,290,507 2,363,455 Year ended 30 June 2011 4 2,290,507 2,363,455 +/- 2% in interest rates 47,268 47,268

Page 31 Table 2: Financial liability and financial asset maturity analysis (Note 15b)

Within 1 year 1 to 5 years Over 5 year Total 2012 2011 2012 2011 2012 2011 2012 2011 $ $ $ $ $ $ $ $ Financial liabilities due for payment Accounts payable & other payables (excl. Est. Annual leave and deferred income) 1,114,063 1,351,542 - - - - 1,114,063 1,351,542 Total expected outflows 1,114,063 1,351,542 - - - - 1,114,063 1,351,542 Financial assets - cash flows realisable Cash and cash equivalents 2,290,507 2,363,455 - - - - 2,290,507 2,363,455

Financial statements Trade, term and loans receivables 43,249 14,361 - - - - 43,249 14,361 Other investments 20,000 20,000 - - - - 20,000 20,000 Total anticipated inflows 2,353,756 2,397,816 - - - - 2,353,756 2,397,816 Net (outflow) / inflow on financial instruments 1,239,693 1,046,274 - - - - 1,239,693 1,046,274

These sensitivities assume that the movement in a particular since their initial recognition by the company. Most of these variable is independent of other variables. instruments, which are carried at amortised cost (i.e. accounts receivables, loan liabilities), are to be held until maturity and No sensitivity analysis has been performed on foreign therefore the fair value figures calculated bear little relevance exchange risk as the company has no material exposures to to the company. currency risk. (refer Table 3, following page) There have been no changes in any of the assumptions used to prepare the above sensitivity analysis from the prior year. Note 16: Capital Management Fair values Management controls the capital of the entity to ensure that Fair value estimation adequate cash flows are generated to fund its mentoring The fair values of financial assets and financial liabilities are programs and that returns from investments are maximised presented in the following table and can be compared to their within tolerable risk parameters. The finance committee carrying values as presented in the statement of financial ensures that the overall risk management strategy is in line position. Fair value is the amount at which an asset could with this objective. be exchanged, or a liability settled, between knowledgeable, The finance committee operates under policies approved willing parties in an arm’s length transaction. by the Board of Directors. Risk management policies are Fair value may be based on information that is estimated or approved and reviewed by the Board on a regular basis. These subject to judgement, where changes in assumptions may include credit risk policies and future cash flow requirements. have a material impact on the amounts estimated. Areas of The entity’s capital consists of financial liabilities, supported judgement and the assumptions have been detailed below. by financial assets. Where possible, valuation information used to calculate fair values is extracted from the market, with more reliable Management effectively managed the entity’s capital by information available from markets that are actively traded. In assessing the entity’s financial risks and responding to this regard, fair values for listed securities are obtained from changes in these risks and in the market. These responses quoted market bid prices. Where securities are unlisted and may include the consideration of debt levels. no market quotes are available, fair value is obtained using There have been no changes to the strategy adopted by discounted cash flow analysis and other valuation techniques management to control the capital of the entity since the commonly used by market participants. previous year. Differences between fair values and carrying amounts of The entity has no financial liabilities for the years ended 30 financial instruments with fixed interest rates are due to June 2012 and 30 June 2011 and hence no gearing. the change in discount rates being applied by the market NCOSS Annual Report 2011-12

Page 32 Financial statements NCOSS Annual Report 2011-12 $ 20,000 14,361 value Net fair 1,351,542 1,351,542 2,397,816 2,363,455 2011 $ 20,000 14,361 1,351,542 1,351,542 2,397,816 2,363,455 33 ing value Net carry- Page Total 20,000 20,000 20,000 20,000 - - - - $ 20,000 43,249 3 value Net fair 1,114,063 1,114,063 2,353,756 2,290,507 Level 2012 2 Level $ 20,000 20,000 20,000 20,000 20,000 43,249 1,114,063 1,114,063 2,353,756 2,290,507 ing value - - - - Net carry- 1 Level (i) (i) (i) (ii) note Foot- Cash and cash equivalents, accounts receivable and other debtors and accounts payable and other payables are Cash and cash equivalents, accounts receivable and other debtors and accounts payable and other payables are and other payables excludes Trade short-term instruments in nature whose carrying value is equivalent to fair value. 139. AASB amounts relating to the provision of annual leave which is outside the scope of For listed available-for-sale and held-for-trading financial assets, closing quoted bid prices at the end of the reporting period are used. In determining the fair values of the unlisted available-for-sale financial assets, the directors have used inputs that are observable either directly (as prices) or indirectly (derived from prices). quoted prices in active markets for identical assets or liabilities (Level 1); quoted prices in active markets either directly (as or liability, included within Level 1 that are observable for the asset inputs other than quoted prices from prices) (Level 2); and prices) or indirectly (derived inputs) (Level 3). that are not based on observable market data (unobservable inputs for the asset or liability Total financial liabilities Total Financial liabilities Accounts payable & other payables Total financial assets Total Available-for-sale financial Available-for-sale assets at fair value - unlisted investments available for sale Trade and other receivables Trade Financial assets Cash and cash equivalents 2012 Financial assets assets financial Available-for-sale Total 2011 Financial assets financial assets Available-for-sale Total The fair values disclosed in the above table have been determined based on the following methodologies: (i) (ii) Table 4: Fair value estimation Table s. The fair value of these financial assets has been based on The fair value of these s. Included within Level 1 of the hierarchy are listed investment excluding transaction costs. the closing quoted bid prices at the end of the reporting period, using valuation techniques such as those hierarchy, In valuing unlisted investments, included in Level 2 of the prices are available have been adopted to determine the comparisons to similar investments for which market observable fair value of these investments. occurred during the current or previous reporting period. No transfers between the levels of the fair value hierarchy Financial instruments measured at fair value (Note 15c) measured at fair value 3: Financial instruments Table and classified position have been analysed value in the statement of financial recognised at fair The financial instruments The fair value making the measurements. significance of the inputs used in hierarchy reflecting the using a fair value of the following levels: hierarchy consists - - - Note 17: Entity Details requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance whether The registered office of the entity is: the financial statements are free from material misstatement. Council of Social Service of New South Wales An audit involves performing procedures to obtain audit 66 Albion Street, Surry Hills NSW 2010 evidence about the amounts and disclosures in the financial The principal place of business is: report. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material Council of Social Service of New South Wales misstatement of the financial report, whether due to fraud or 66 Albion Street, Surry Hills NSW 2010 error. In making those risk assessments, the auditor considers internal control relevant to the company’s preparation of Directors’ Declaration the financial report that gives a true and fair view in order In accordance with a resolution of the directors of Council of to design audit procedures that are appropriate in the Social Service of New South Wales , the directors declare that: circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. 1. The financial statements and notes, as set out on pages An audit also includes evaluating the appropriateness Financial statements 5 to 19, are in accordance with the Corporations Act 2001 of accounting policies used and the reasonableness of and: accounting estimates made by the directors, as well as (a) comply with Australian Accounting Standards; evaluating the overall presentation of the financial report. and (b) give a true and fair view of the financial position We believe that the audit evidence we have obtained is as at 30 June 2012 and of the performance for the sufficient and appropriate to provide a basis for our audit year ended on that date of the company. opinion. 2. In the Directors’ opinion there are reasonable grounds Independence to believe that the company will be able to pay its In conducting our audit, we have complied with the debts as and when they become due and payable. independence requirements of the Corporations Act 2001. We Eileen Baldry confirm that the independence declaration required by the President Corporations Act 2001, provided to the directors of Council of Social Service of New South Wales on 30 June 2012, would be Date: 8 October 2012 in the same terms if provided to the directors as at the date of this auditor’s report. Independent Auditor’s Report Auditor’s Opinion Report on the Financial Report In our opinion, the financial report of Council of Social Service We have audited the accompanying financial report of of New South Wales is in accordance with Corporations Act Council of Social Service of New South Wales , which 2001, including: comprises the statement of financial position as at 30 June (i) giving a true and fair view of the company’s and 2012, the statement of comprehensive income, statement of consolidated entity’s financial position as at 30 June changes in equity and statement of cash flows for the year 2012 and of its performance for the year ended on that then ended, notes comprising a summary of significant date; and accounting policies and other explanatory information and (ii) complying with Australian Accounting Standards and the directors’ declaration. the Corporations Regulations 2001. Directors’ Responsibility for the Financial Report John Newton The directors of the company are responsible for the Haywards Accountants preparation and fair presentation of the financial report that 8/19-31 Pitt St., gives a true and fair value in accordance with Australian Sydney, NSW 2000 Accounting Standards and the Corporations Act 2001 and for 8 October 2012 such internal control as the directors determine is necessary to enable the preparation of the financial report is free from material misstatement, whether due to fraud or error. Auditor’s Responsibility Our responsibility is to express an opinion on the financial report based on our audit. We conducted our audit in accordance with Australian Auditing Standards. Those standards require that we comply with relevant ethical NCOSS Annual Report 2011-12

Page 34 Financial statements NCOSS Annual Report 2011-12

Page 35 NCOSS members and affiliates

Organisational Members - 512 Bobby Goldsmith Foundation Bondi Beach Cottage - Family Centre Ability Options Ltd Bonnie Women’s Refuge Ltd Aboriginal Child, Family & Community Care State Boronia Multicultural Services Secretariat Botany Family & Children’s Centre Inc Aboriginal Disability Network NSW Boys’ Town Engadine Aboriginal Early Childhood Support Unit Brain Injury Association NSW Inc Accessible Arts Bridge Youth Services Inc Accessible Bridge Services Bridges ACON Broken Hill Community Inc Action For People With Disability Inc Broken Hill Youth Accommodation & Support Aged & Community Services Association Services NSW & ACT Burdekin Association Inc Aged Care Rights Service Burwood Community Welfare Services Aid for Africa Down Under Byron Emergency Accommodation Project Albion Park Youth and Community Care Byron Youth Service Inc NCOSS members and affiliates Albury Supported Accommodation Service Inc Cabramatta Community Centre Albury Wodonga Community Network Inc Camden Community Connections Alice’s Cottages Inc Campbell Page Alt Beatty Consulting Cancer Council NSW Alzheimer’s Australia NSW Canterbury City Community Centre Anglicare Carers NSW Inc Armidale Care For Seniors Inc CareWest Inc Asian Women At Work Inc Casino Family Support Service Inc Association Of Children’s Welfare Agencies Cassia Community Centre Inc Association of Genetic Support of Australasia Catholic Community Services - Meadowbank Asylum Seekers Centre Catholic Social Services NSW/ACT Auburn Asian Welfare Centre Inc CatholicCare - Wollongong Auburn Community Development Network CCSA (formerly Community Connections Solutions Auburn Diversity Services Australia) Auburn Youth Centre Inc Centacare - Broken Bay Australian Association Of Social Workers NSW Centacare - Wagga Wagga Branch Central Coast Community Council Australian Chapter of Batten Disease Support Central Coast Community Legal Centre Research Association Central Coast Disability Network Australian Red Cross - Head Office Central Coast Family Support Service Inc B Miles Women’s Foundation Central Coast Tenants Advice & Advocacy Service Ballina Byron Family Centre Inc Central West Community Care Forum Ballina District Community Services Association Inc Central West Community College Ballina Shire Meals On Wheels Central West Women’s Health Centre Inc Bankstown Area Multicultural Network Inc Centre Against Child Sexual Assault Bankstown Dementia Carers’ Group Inc Centre for Volunteering Baptist Community Services - NSW & ACT Cessnock Community Transport Inc Barnardos Australia Chester Hill Neighbourhood Centre Inc Bathurst Information & Neighbourhood Centre Child & Adolescent Specialist Programs and Bega Valley Meals On Wheels Co-operative Accommodation Benevolent Society - Head Office Child Abuse Prevention Service Berrigan Children’s Centre Association Inc Chinese Parents Association - Children With Best Employment Ltd Disabilities Inc Blackheath Area Neighbourhood Centre Inc Churches Housing Inc Blacktown Community Transport Clarence Family Day Care Bligh Park Community Services Clarence River Women’s Refuge Blue Mountains Intergrated Transport Coast Shelter Blue Mountains Women’s Health Centre Inc Coastwide Community Transport Inc Blue Mountains Youth Accommodation &

NCOSS Annual Report 2011-12 Coffs Harbour Home Modification & Maintenance Support Service Inc Service Inc

Page 36 NCOSS members and affiliates

Combined Pensioners & Superannuants Association Foundation For Disabled Sportsmen & Sportswomen Of NSW Inc Fraternal Society Of Tripoli and Mena Common Equity NSW Gambling Impact Society NSW Community Activities Lake Macquarie Inc Gender Centre Community Care Northern Beaches Inc Gilgai Aboriginal Centre Inc Community Child Care Co-operative Ltd Glen Innes and District Community Centre Community Compass Goulburn Family Support Service Inc Community First Step - Fairfield Community Gowrie NSW Resource Centre Graceades Community Cottage Inc Community Legal Centres NSW Granville Multicultural Community Centre Community Management Advisory Project Inc GREAT Community Transport Inc Community Options Illawarra Inc Great Lakes Community Resources Inc Community Programs Inc Greek Welfare Centre Community Resource Network Inc Greenacre Area Neighbourhood Centre Community Restorative Centre Inc Griffith Neighbourhood House Community Centre Compassionate Friends (NSW) GROW NSW Connect Child and Family Services Inc Guthrie House Co-operative Contact Inc Gwydir HACC Services Inc Council On The Ageing (NSW) Inc Gymea Community Aid and Information Inc Country Women’s Association Handital NSW Inc Cowra / Grenfell Meals On Wheels Harris Park Community Centre Cowra Neighbourhood Centre Hawkesbury Nepean Community Legal Centre Create Foundation Haymarket Foundation Ltd Creating Links Co-operative Ltd HeadEast Eastern Sydney Acquired Brain Injury Crossroads Community Care Centre Community Access Cumberland Prospect Respite and Carelink Headway Adult Development Program Inc Cystic Fibrosis NSW Healthy Cities Illawarra Inc Disability & Aged Information Service Inc Hepatitis NSW Disability Information Advocacy Service Inc Highlands Community Centres Inc Disability South West Inc HIV/AIDS Legal Centre Disability Support Pensioners Australia Inc Holdsworth Street Community Centre and Services Disability Trust Holroyd Community Aid and Information Service Diverse Community Care Inc Homelessness NSW Drummoyne Community Centre Inc Housing Connection NSW Inc Dubbo Neighbourhood Centre Hume Community Housing Association Ltd Dundas Area Neighbourhood Centre Inc NCOSS Annual Report 2011-12 Hunter Tenants Advice and Advocacy Service NCOSS Annual Report 2011-12 Early Childhood Australia NSW Inc Hunter Valley Financial Counselling Project Early Childhood Intervention Australia NSW Hunters Hill Ryde Community Services Inc Eastern Suburbs Community Youth Association Ltd Huntington’s NSW Eastlakes Family Support Service Inc IDEAS Inc (Tumut) ECHO Neighbourhood Centre Illawarra Area Child Care Ltd Edgeworth Memorial Neighbourhood Centre Inc Illawarra Forum Inc Elermore Vale Community Centre Illawarra Legal Centre Inc Elizabeth Evatt Community Legal Centre Illawarra Multicultural Services (Wollongong) Ella Centre Illawarra Women’s Community Health Centre Engadine Community Services Immigrant Women’s Speakout Association NSW Engadine District Youth Services Inc Independent Living Centre NSW Enough Is Enough Anti-Violence Movement Inc Inner City Legal Centre Erin’s Place Women’s Refuge Inner South West Community Development Essie Women’s Refuge Inc Organisation Eurobodalla Family Support Service Inc Inner Sydney Regional Council Factory Community Centre Inc Inner West Community Transport Inc Family Centre Inner West Neighbour Aid Family Drug Support Inspiration House Services Inc Family Planning NSW Institute For Family Advocacy Family Services Illawarra Inc Integrated Living Australia Ltd Financial Counsellors Association of NSW Inc Integricare Financial Counsellors Association Of NSW Inc Intellectual Disability Rights Service Food Distribution Network Inc Interaction Disability Services Foodbank NSW Ltd Interchange Wingecarribee Inc Forrest Centre Intereach Limited - Deniliquin Forster Neighbourhood Centre Inc

Page 37 International Social Service Australia Mental Health Carers ARAFMI NSW - Central Coast Jannali Neighbour Aid (Nightingale) Inc Mental Health Carers ARAFMI NSW - Sydney Jesmond Neighbourhood Centre Inc Mental Health Co-ordinating Council Inc JewishCare Metro Migrant Resource Centre Joan Harrison Support Services For Women Inc Mid North Coast RCSD Junction Neighbourhood Centre Mirabel Foundation Kamira Farm Inc Mission Australia - NSW State Office Karabi Community and Development Services Inc Mobile Childrens Services Association Of NSW Kariong Neighbourhood Centre Inc Molonglo Women’s and Children’s Services Ltd Katakudu Women’s Housing Inc Monaro Crisis Accommodation Service Katoomba Neighbourhood Centre Monaro Family Support Service Inc Kempsey Neighbourhood Centre Inc Moree Women’s Refuge Ngala House Inc Keystone Community Solutions Mortdale Community Service Inc Kings Cross Community and Information Centre Inc Moruya Women and Children’s Service Inc Kingsford Legal Centre Motor Neurone Disease Association of NSW Inc Kingsgrove Community Aid Centre Inc Mountains Community Resource Network Inc Kooloora Community Centre Mt Druitt Ethnic Communities Agency Inc Koorana Child and Family Services Multicultural Disability Advocacy Association Of NSW KU Children’s Services Multicultural Support Network of Randwick Kulkuna Cottage Women’s Refuge Ltd Muswellbrook Carelink Inc Ku-Ring-Gai Neighbourhood Centre Inc Nagle Centre Family Care and Support Ku-ring-gai Youth Development Service Inc National Council of Women of NSW Inc

NCOSS members and affiliates Kurri Kurri Community Centre National Respite Association Kyogle Family Support Services Inc Neighbour Connections Inc Lake Macquarie Support Services Inc Nepean Community and Neighbourhood Services Lane Cove and North Side Community Services Nepean Vlounteers Support Program Launchpad Youth Community Inc Network of Alcohol and Other Drug Agencies Learning Links - Head Office New England HACC Development Inc Leichhardt Community Transport Group Newcastle Community Transport Group Leichhardt Women’s Community Health Centre Inc Newcastle Family Support Service Inc Life Without Barriers Newtown Neighbourhood Centre Ltd Lismore Neighbourhood Centre NF Australia Inc Lismore Women’s and Childrens Refuge Noah’s Ark Centre of Shoalhaven Little Bay Coast Centre For Seniors Inc Non English Speaking Housing Liverpool Migrant Resource Centre North and North West Community Legal Service Local Community Services Association North Richmond Community Centre Inc Lotus House North St Marys Neighbourhood Centre Inc Lower Mountains Neighbourhood Centre Inc Northcott Disability Services Lower North Shore Community Transport Inc Northern Beaches Community Services Ltd Macarthur Disability Services Ltd Northern Rivers Social Development Council Macarthur District Temporary Family Care Inc Northside Community Forum Inc Macarthur Diversity Services Inc NSW Association for Youth Health Macarthur Home Modification Service NSW Community Housing Tenant Network Macedonian Welfare Association Inc NSW Community Options Projects Inc MacKillop Family Services NSW NSW Community Transport Organisation MacKillop Rural Community Services NSW Consumer Advisory Group Mental Health Inc Macquarie Legal Centre Inc NSW Council For Intellectual Disability Maitland Family Support Scheme Inc NSW Family Day Care Association Inc Make Today Count Inc NSW Family Services Inc Manly Drug Education and Counselling Centre NSW Federation of Housing Associations Inc Manly Warringah Pittwater Community Aid Service NSW Meals On Wheels Association Inc Manly Warringah Women’s Resource Centre NSW Rape Crisis Centre Manly Women’s Shelter NSW Retired Teachers Association Manning Support Services Inc NSW Users and AIDS Association Marian Centre NSW Women’s Refuge Resource Centre Marist Youth Care Oakdene House Foundation Marrickville Legal Centre Occasional Child Care Association of NSW Marrickville Youth Resource Centre Inc Odyssey House McGrath Foundation Matthew Talbot Homelessness Services Older Women’s Network NSW Inc ME Chronic Fatigue Syndrome Society (NSW) On Track Community Programs Mental Health Association NSW Inc One Step at a Time Counselling NCOSS Annual Report 2011-12

Page 38 NCOSS members and affiliates

Orange Community Accommodation Service Shopfront Youth Legal Centre Our Community Place Sisters of Charity Outreach Ourcare Services Limited South East Neighbourhood Centre Outer Liverpool Community Services Inc South East Sydney Community Transport Inc Oxley Community Transport Service Inc South Sydney Community Aid Co-operative Ltd Pacific Link Housing South West Child Adolescent and Family Services Paddington Uniting Church South West Sydney Legal Centre Inc Pam’s Place Crisis Accommodation Resource and South West Women’s Housing Inc Referral Service South Western Regional Tenants Association Pan Community Council Southern Community Care Development Inc Parkes and District Information and Neighbourhood Southern Highlands Bereavement Care Service Centre Southern Riverina Youth Support Services Inc Parkinson’s NSW Inc Southern Sydney Youth Refuge Parklands Cottage Incorporated Southern Youth and Family Services Association Inc Parks Community Network Inc Spanish and Latin American Community PATH Inc Organisation Inc Pathfinders Inc St Clair Youth and Neighbourhood Team Inc Peninsula Community Centre Inc St George Accommodation for Youth Penrith Women’s Health Centre St George Advocates for Children Inc People with Disability Australia Inc St George Community Housing Co-op Ltd Phoebe House Inc St George Migrant Resource Centre Phoenix House Youth Services St George Womens Housing Inc Physical Disability Council NSW St George Youth Services Inc Picton Preschool Kindergarten St Marys Area Community Development Project Inc Port Kembla Community Project Inc St Michael’s Family Centre Port Macquarie Neighbourhood Centre Inc St Vincent de Paul Society - Amelie House Positive Life NSW Inc St Vincent de Paul Society - State Council Positive Support Network Incorporated St Vincent de Paul Society - Sydney Post-Polio Network (NSW) Inc Stanford House Inc Prisoners Aid Association Of NSW Stepping Out Housing Program Project Youth Inc Stroke and Disability Information Protective Behaviours NSW Surry Hills Neighbourhood Centre Public Interest Advocacy Centre Sutherland Shire Carer Support Service Quality Management Services Sutherland Shire Family Services Inc Randwick-Waverley Community Transport Sydney Food Fairness Alliance

Raymond Terrace Neighbourhood Centre Sydney Legacy NCOSS Annual Report 2011-12 Recreation and Peer Support SydWest Multicultural Services Inc Redfern Legal Centre Tablelands Community Options Relationships Australia (NSW) Talinga Community Service Respite and Recreation Inc Tamworth and Oxley Community Activities Network Richmond Community Services Inc Taree Women and Children’s Refuge Riverlink Interchange Inc Ted Noffs Foundation Riverstone Neighbourhood Centre and Temora Shire Council - Temora HACC Centre Community Aid Service Inc Tenants’ Union Of NSW Co-op Ltd Riverwood Community Centre Inc The Cottage Rockdale Community Services Inc The Cottage Family Care Centre Rosebank Child Sexual Abuse Service Inc The Deli Women and Children’s Centre Inc Rosemount Youth and Family Services Inc The Hills Community Aid and Information Service Rozelle Neighbourhood Centre The Junction Works Inc Rural Dental Action Group The Place: Charlestown Community Centre Ryde Family Support Service Inc The Station Drop-In Centre Salvation Army - Australia Eastern Territory Tomaree Neighbourhood Centre Inc Samaritans Foundation - Adamstown Touching Base Save the Children of Iraq Toukley Women’s Refuge SDN Children’s Services Inc TransCare Hunter Ltd Search Foundation TRI Community Exchange Sector Connect Tumut Regional Family Services Inc Settlement Services International TURSA Employment and Training Share Care Inc Tweed Valley Early Childhood Intervention Shelter NSW Service Inc SHINE for Kids Ulladulla and Districts Community Resources Centre Shire Community Service UnitingCare Children, Young People and Families Shoalcoast Community Legal Centre UnitingCare NSW ACT Shoalhaven Neighbourhood Services Inc Page 39 Veritas House Inc Affiliate Members - 67 Vincentian Social Action Centre Age Communications Volunteering Coffs Harbour Inc Australian Services Union (NSW) Wagga Women’s Health Centre Bankstown City Council Walgett Aboriginal Medical Service Co-op Bega Valley Shire Council Walla Mulla Family and Community Support Blacktown City Council War Widows’ Guild of Australia NSW Ltd Blue Mountains City Council Watershed Drug and Alcohol Recovery and Education Centre BRC Recruitment Pty Ltd Waybridge Ministries Inc Broken Hill City Council We Help Ourselves Camden Council Weave Youth Family Community Campbelltown City Council Wee Waa and District HACC Association Campbelltown TAFE Library Welfare Rights Centre Canterbury City Council Werrington Community Project Inc Charles Sturt University Wesley Mission City of Ryde Western NSW Community Legal Service Cooma Monaro Shire Council Western Suburbs Haven Inc Department Of Community Services - Orange Western Sydney Community Forum Department Of Parliamentary Services Western Sydney Drug and Alcohol Resource Department of Premier and Cabinet - North Coast Centre Inc Disability Professionals Pty Ltd Westir Ltd Energy & Water Ombudsman NSW Enhancing Community Business

NCOSS members and affiliates Westside Community Centre Wimlah Refuge Eurobodalla Shire Council Windgap Foundation Limited Gosford City Council Wings of Hope Inc Hawkesbury City Council Wirringa Baiya Aboriginal Women’s Legal Centre Holroyd City Council Wise Employment Hurstville City Council Wollongong West Street Centre Inner West Sydney Medical Local Ltd Wollongong Women’s Housing Institute For Sustainable Futures Women in Prison Advocacy Network Kempsey Shire Council Women’s and Girls’ Emergency Centre Kiama Municipal Council Women’s Activities and Self Help House Kogarah City Council Women’s Centre Albury-Wodonga Inc Ku-Ring-Gai Council Women’s Domestic Violence Court Advocacy Service Lake Macquarie City Council Network Inc Lane Cove Municipal Council Women’s Electoral Lobby NSW Inc Legal Aid Commission of NSW Women’s Health NSW Leichhardt Municipal Council Women’s Housing Company Lismore City Council Women’s Legal Services NSW Local Government and Shires Association Women’s Shelter Armidale Inc Marrickville Council Woodbine Neighbourhood Centre Mosman Municipal Council Woodrising Neighbourhood Centre Muswellbrook Shire Council Woodville Community Services Inc National Tertiary Education Union Workers’ Health Centre North Sydney Council Wyong Community Transport NSW Fair Trading Wyong Neighbourhood Centre Inc NSW Ombudsman Y Foundations NSW Teachers Federation Yawarra Meamei Womens Group Parramatta City Council Youth Action and Policy Association NSW Inc Public Service Association Of NSW Youth Off The Streets Randwick City Council Youth Solutions Rockdale City Council Shellharbour City Council Shoalhaven City Council South West Sydney Area Health Service Southern Councils Group - Community Care Programs NCOSS Annual Report 2011-12

Page 40 NCOSS members and affiliates

St George College of TAFE Strathfield Municipal Council Sutherland Shire Council Sydney Institute Of Technology Ultimo TAFE Sydney West Area Health Service TAFE NSW - Illawarra Institute The Greens Tweed Shire Council United Voice Warringah Council Westwood Spice Wyong Shire Council, Corporate Library Yarrawonga District Health Service Individual Members - 60 NCOSS Annual Report 2011-12

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