To: TCCs and Instructors From: AHA Emergency Cardiovascular Care Programs Re: Student Classroom Quality Assurance Product Surveys May 7, 2012
Thanks to the support of Training Center Coordinators and Instructors, the American Heart Association Quality Assurance Market Research Program with classroom students has received a strong response thus far.
The information we gather from this extensive, seven-month Quality Assurance Program will help AHA understand the effectiveness of our approaches and the value of our educational tools as we develop future training programs.
In May we still need your assistance in inviting your students to participate in the survey for the following courses. 1. BLS for Healthcare Providers 2. ACLS 3. PALS 4. Heartsaver® CPR AED 5. Heartsaver® First Aid 6. Heartsaver® First Aid CPR AED 7. Family & Friends® CPR
Thank you for your support. We know that this feedback will be invaluable as we strive with you to best prepare students to properly deliver emergency cardiovascular care, CPR and first aid.
To facilitate your request to each classroom student, we are providing you with: 1. A student information sheet about the survey that you can hand to each classroom student at the end of training. The information sheet is the first attachment. (page 3) 2. A follow-up email that we suggest that you send to students the day after they complete the course. The copy for the email is the second attachment. (page 5) You will need to add information on both the information sheet and the emails before you distribute them to the classroom students.
To thank each student for completing the survey, each will be entered into a monthly drawing to win one of two $300 VISA Gift Cards. The incentive in May for two randomly chosen instructors who successfully encouraged students to participate in the online research will also be a $300 VISA Gift Card!
We know that this feedback will be invaluable as we strive with you to best prepare students to properly deliver emergency cardiovascular care, CPR and/or first aid. AHA ECC Quality Assurance Product Surveys Student Classroom Information Sheet for TCCs and Instructors
The following page is an information sheet we ask that you distribute to every student who takes one of the following courses at your center: 1. BLS for Healthcare Providers 2. ACLS 3. PALS 4. Heartsaver® CPR AED 5. Heartsaver® First Aid 6. Heartsaver® First Aid CPR AED 7. Family & Friends® CPR
Before you distribute the information sheets to the classroom students, please:
1. Circle the course that they completed.
2. Complete the four lines that begin with “Name of training center.”
3. Copy and distribute to each student who takes classroom training between now and August 31, 2012. American Heart Association Training Student Information about the ECC Quality Assurance Survey
Thank you for taking an American Heart Association emergency cardiovascular care, CPR and/or first aid classroom course at our Training Center.
To help us improve the effectiveness of the course, we are asking students to take a very quick online survey about the training.
Within the next 5 days, please go to this URL so that you can access the survey about your course. www.checkpointsurveys.com/AHA.html
When you are completing the survey, you will be asked to provide the following:
Name of the course you took: BLS for Healthcare Providers ACLS PALS Heartsaver CPR AED Heartsaver First Aid Heartsaver First Aid CPR AED Family & Friends CPR
Name of Training Center: ______
The Training Center’s ID number: ______
The name of your Instructor: ______
Date of your training: ______
To thank you for completing the survey, you will be entered into a monthly drawing to receive one of two $300 VISA Gift Cards.
Please take 12-15 minutes to complete the survey right now! Survey: www.checkpointsurveys.com/AHA.html
We look forward to hearing from you! Thank you. Student Email
The following page includes an email we encourage you to send to the same students the day after their classroom training.
Before you send the email to each student, please:
1. Delete all of the classes, except for the one that they completed.
2. Complete the four lines that begin with “Name of Training Center.” Email subject line: Tell us about your training experience!
American Heart Association Training Student Quality Survey
Thank you for taking an American Heart Association classroom emergency cardiovascular care, CPR and/or first aid course at our Training Center. To help us improve the effectiveness of the course, we are asking students to take an online survey about the training.
Within the next 5 days, please go to this URL so that you can access the survey about your course: http://www.checkpointsurveys.com/AHA.html
When you are completing the survey, you will be asked to provide the following: Name of the course you took: BLS for Healthcare Providers ACLS PALS Heartsaver CPR AED Heartsaver First Aid Heartsaver First Aid CPR AED Family & Friends CPR
Name of Training Center: ______
The Training Center’s ID number: ______
The name of your Instructor: ______
Date of your training: ______
To thank you for completing the survey, you will be entered into a monthly drawing to receive one of two $300 VISA Gift Cards.
Please take a few minutes to complete the survey right now at: http://www.checkpointsurveys.com/AHA.html
We look forward to hearing from you! Thank you.