Professor Carole Brooke - CURRICULUM VITAE

Professor Carole Brooke - CURRICULUM VITAE Last updated on 16th August 2013

Academic Email Addresses [email protected] ** [email protected] [email protected] ** please use googlemail address

N.B. Specific teaching experience is given from page 5. My publications are shown in a separate document.

Academic Posts held since 2007

Since 2010 I have been working for the University of Warwick, UK, in the Warwick Manufacturing Centre (WMG) as a postgraduate research supervisor with students from their various MSc Engineering degree streams, including such specialisms as management, quality, supply chains, project management, and computer security. See http://www2.warwick.ac.uk/fac/sci/wmg I have also held a Research Associate position since 1st May 2010 in the Research Centre for Computing and Social Responsibility at the De Montfort University, UK. See www.dmu.ac.uk/ccsr

I served a 3-year term of office (2010-2012 inclusive) with the University of Essex as External Examiner for the MA in Business Management and the Masters in Business Administration run in the department of Sustainable Business, Writtle College. In January 2013 I was appointed as non- visiting External Examiner for the University of Malta on their Masters in Creativity and Innovation. Between 2010 and 2012, I also conducted part-time work for the University of Salford as dissertation supervisor on their Masters programme in Information Systems, Organisations and Society, and for the University of Sheffield as dissertation supervisor on their Executive MBA programme.

My most recent full-time academic employment was as Professor of Organisational Analysis in the Lincoln Business School at the University of Lincoln in the UK. I joined the University as a full-time member of staff in 1997 as a Head of Department (having previously been an External Examiner for their MBA programme), then became a Reader in 2001 and was awarded the personal title of Professor in July 2007.

Leadership and Innovation in the Field of Critical Information Systems

Over a period of approximately ten years I developed a leadership position amongst the international academic scholars working in the area of critical approaches to information systems and organisational inquiry. I set up a JISC mail list at: www.criticalis.ac.uk which fostered

of 12 Professor Carole Brooke - CURRICULUM VITAE Last updated on 16th August 2013 networking and sharing of knowledge between colleagues across the world working in these areas of interest at a time when it was still largely unexplored territory. I was also influential in persuading the Journal of Information Technology (with whom I am still an Editorial Board member) to move towards embracing a more ‘critical’ approach to research in the field.

My work has resulted in various key publications. My edited book ‘Critical Management Perspectives on Information Systems’ (Elsevier) is the first example world-wide of an affordable text for students that exemplifies a wide diversity of critical management inquiry. It has been praised especially for providing detailed examples of ‘doing’ critical inquiry, something which has been much lacking for students to date. See http://www.routledge.com/books/details/9780750681971/

Evidence of my standing in teaching and learning is exemplified by the fact that during 2009 I was invited by the University of Lincoln to submit an application for the National Teaching Fellowship Scheme award and they nominated me to the Higher Education Academy for consideration for the national award for excellence in research-informed teaching.

I have been teaching in higher education since I was a PhD student in 1988. I hold the Certificate of the International Teachers Programme (ITP) from London Business School (1995/6). My background is inter-disciplinary including a PhD in Information Technology and Business Administration from City University Business School and an MA in Archaeology and Anthropology from the University of Cambridge.

Having graduated in archaeology and anthropology from Cambridge in 1988, I made a difficult decision to ‘jump ship’ in order to secure a PhD scholarship at City University Business School (Cass) in London, and so began my career in organisational inquiry. The influence of my archaeology teachers proved to be invaluable. It has been said that a generation of students (led by Professor Ian Hodder) through the 1970s and 80s was ‘profoundly critical’ of archaeology’s emphasis on material evidence and its failure to explore the social norms and ideologies that structure society. I was one of those students and my exposure to critical inquiry as an undergraduate fundamentally impacted my work as teacher-researcher in the management discipline; as Hodder himself later noted. Consequently, I am passionate about helping others to locate their critical faculties, build their confidence in expressing their views, discover their identities as teachers and researchers, and undertake reflective and reflexive critique.

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Prior to academia, I also gained ten years’ of business experience working in insurance, Research and Development, and recruitment consultancy. This has served me well in my academic work.

Executive Directorships

Until recently I held directorships on the following boards as Director and/or Trustee:  Point of Contact (www.pointofcontact.org.uk)  Hill Holt Wood (www.hillholtwood.com)  Lincolnshire Youth Mission http://www.lincsyouthmission.org.uk/

Clients

Examples of clients that have worked with me on research and consultancy projects over the years include: British Telecom, NatWest Bank, London Stock Exchange, the Prudential, Nationwide Building Society, Institute for Customer Services, Northumbria Ambulance Service, The European Foundation for Quality Management, Bonas Machine Company, Siemens, Lincoln City Football Club, Superbowl, the Healthy Hub, Lindum Group, Co-Operative Bank, Lincolnshire Co-Operative, Mortons of Horncastle Ltd, Christians Against Poverty, and Hill Holt Wood. From 1995-1997, whilst working at the University of Durham, I was engaged as UK Consultant to Cambridge Econometrics on telecommunications and the computing services industry.

Speaker engagements are detailed in the accompanying list of publications and include keynote talks at, or for, Imperial College and the Universities of Oxford, York, Reading, Brunel, Warwick, and the London Business Design Centre, amongst others.

PhD Research Supervision

At Lincoln University I supervised 4 PhD students as Director of Studies, two as second supervisor, and four as third supervisor. I had also previously had one PhD completion at the University of Lincoln (Montanus Milanzi). My most recent PhD completion was Dr. Andreas Wagner’s thesis entitled ‘ICT Security as an emergent property: a model for ICT security’. He graduated from the University of Lincoln in September 2012. I have another PhD student, Terry Miller, who has just submitted his thesis entitled ‘From Belief to Action‘ (on management, environment and sustainability) to Lincoln and is due to have his viva during late 2013.

Prior to moving to Lincoln, I was closely involved in supervising two students at Durham University Business School who completed just after I left there (Stephan Kaiser (with Prof David Kirby) and

Rosie Butterworth (with Dr. Barry Witcher)). I was internal examiner for one PhD at the University of Durham (Xu, Qi), plus I was external examiner for one MPhil at the Open University, and in 2005 I externally examined a PhD for Central Queensland University in Australia (Dave Oliver). I completed my Independent Viva Chair training at the University of Lincoln on 11th November 2005, and have chaired two PhD vivas since then (February 2008 and 8th May 2009).

Teaching and Research Reputation

I am passionate about helping people to discover their full potential. It is especially rewarding when a student excels way beyond their own expectations. I use a wide range of approaches to support students in their sense-making processes and enable them to engage from a diverse range of backgrounds, and with different learning styles and needs. Examples include field trips, storytelling workshops, painting, video, poetry, consultancy projects, debates, corporate speakers, simulation games and on-line tools. In 2001/2 I worked with the Lincoln Community Play in my University role as story-telling researcher to support and develop the LCC in their production management processes and to evaluate audience responses.

My reputation as a critically inquiring teacher-researcher also led to me being invited to participate in a multi-million pound project called EPIC during one of its earlier developmental stages. This highly innovative and sustainable building is located at the Lincolnshire Showground. (E = environment, P = production, I = innovation, C = contemplation.) This association fitted with my interests in spirituality, faith and organisations. Two of my former undergraduate students returned to Lincoln as postgraduates in 2009 to explore these issues with me, and they (Simon Parker and Sebastian Kuermann) published an article about it in 2009 (Forum, CSR International, Issue 1, 2009, p38; www.forum-csr.net).

Future Direction?

The experience of teaching my courses felt increasingly bitter-sweet during 2009, as we witnessed the gradual deconstruction around us of the social and economic fabric to which we have become accustomed. I have watched my management students over the years move from reluctance to cautious acceptance as we explore our own culpability in the unsustainable consumer culture. As Taskin and Willmott observed in their article ‘Introducing critical management studies: key dimensions’ (Gestion 2000, 6, 2008, p37), mainstream management education will seem increasingly out of touch and those voices that critique the accepted ‘norms’ will appear ever more relevant and incisive.

Now, more than perhaps at any other time, we have a duty to apply our skills to explore more sustainable ways of living, and this includes sustainable and critically-informed pedagogical practice. Inspired by my work with the EPIC project, one of my on-going research interests is to foster dialogue between students, academics and international experts on the pros and cons of sustainability, and to promote reflexivity in the process. There is undoubtedly a role here for teaching which combines organisational inquiry with matters of values, faith and beliefs.

Academic Posts Prior to 2007

Reader, Faculty of Business and Management, University of Lincoln (2001-2007). During my time at Lincoln I conducted various key roles within the institution and externally. From 2001-2004 I was External Examiner on the learning contract-based MBA programme at Roffey Park Management Institute. I was the internal TQA Assessor for the subject of Psychology where I took responsibility for the Teaching and Learning Assessment objective during Lincoln University’s preparations for the Higher Education Authority’s Institutional review. I supported the Psychology Department in reviewing the quality of their teaching provision and provided feedback as panel member of the mock TQA assessment event.

Head of Department of Organisational Analysis and Human Resource Management, Faculty of Business and Management, University of Lincoln (October 1997-July 2000). During this time I was responsible for overseeing the development of several major programmes including the BA Management, MSc HRM, MBA part-time, Hull corporate programmes, and various other under/postgraduate Management courses in Lincoln.

Lecturer B (upper scale), Durham University Business School (1992-1997); Elected member of Senate (university’s Governing Body); Personal Tutor and Admissions Tutor for combined honours degree at Trevelyan College (1992-1996). Chief Examiner MEng (1994-97). External Examiner for the MBA at the former Hull Business School (1995-1997) (later to become the Lincoln Business School). Various committee chair/memberships across the University and within the Business School at Durham.

Visiting Lecturer & PhD Scholar, City University Business School (Cass), London (1989-1992). One of my main tasks was the design and delivery of a module for the new MBA in Information Technology. The degree received the first BCS/Hay award for Excellence in IT Management.

Resident Hall Tutor (1990-91). Pastoral care for a group of specific students, and general safety and security responsibility on a rota basis at weekends for the hundreds of students living in the University’s halls of residence in central London. A rewarding and challenging role!

Current Teaching Interests

I have taught at all levels including professional updating (e.g. for women returning to work after a break), first, second and third year undergraduates, masters and PhD. I have previous extensive experience of working on MBA programmes. Topics covered include (but are not limited to): computing and information technology, organisational behaviour, critical management practices, total quality management, organisational structures and technology change, research methods, and women into management. The main units which I have developed and led, or for which I have had responsibility over more recent years include:

Contemporary Issues in Management (undergraduate) Intervention and Consultancy Practice (undergraduate) Critical Perspectives on Management (undergraduate) MSc in Human Resource Management Research Methods MRes Masters in Research Methods (Business and Management) PhD Research Methods training

I also led the design, development and validation of the Lincoln Business School’s Masters in Research degree (the ‘MRes’) which was launched in 2007/8 as a crucial pre-cursor for application to the ESRC for full accreditation status of the PhD programme.

Current Research Interests/Research Projects

Research to date has addressed the human issues of management and organisational development especially in relation to information systems. One key outcome of this is my solo edited volume published by Elsevier “Critical Management Perspectives on Information Systems”. My most recent research activity reflects particular interests in the critical analysis of contemporary culture and postmodernism, the spiritual roots of organisational practice, and in forms of sustainable commercial practice (especially fair-trade, co-operatives and social enterprise).

My Research projects have included:  Metanexus project on the religious roots of information systems (I.S.), run in association with the University of Salford and funded by SophiaEurope. Includes research conducted

about Christians Against Poverty (CAP). See more about the sponsors of this work at: www.metanexus.net the global network for research on science and faith.

 Work with the Co-Operative Bank, including publication of their official biography in 2004 (publications listing refers).

 The development and launch of the Lincoln University Occasional Working Papers Series (OWPS). This is a fully refereed working paper series featuring collaboration between staff, students and commercial enterprises, including UK and international universities. This series seeks to challenge notional boundaries such as the divide between staff and student, undergraduate and postgraduate, and teaching and research. The project was so successful that we were invited to travel to other Universities to present my work and encourage transfer of the ‘model’ (e.g. Teesside University).

 A dedicated special issue of the international refereed journal TAMARA. The issue comprises outstanding work completed over a 6-year period by various cohorts of my University of Lincoln undergraduate management students. As far as we can tell, this is the first time such a thing has ever been done. Available in hard copy and on-line. Go to http://peaceaware.com/tamara/proofs/4.3%20and%204.4%20TJ%20typeset%20final.pdf for more information. This work was specially commended in the University of Lincoln’s documentation for the Quality Assurance Agency visit in 2008 and publicly recognised as contributing to the University’s high score in their Institutional Audit.

Academic and Professional Qualifications

Certificate of the International Teachers Programme (ITP), London Business School (1995/6).

PhD in Business Administration from City University Business School (Cass), London (1988-1991).

MA and BA in Archaeology and Anthropology from the University of Cambridge (1985-1988; 1992). Cambridge University Students Union College President, Lucy Cavendish College (1986-87). Specialised in the Palaeolithic and the development of early modern humans, advanced surveying techniques, and Quaternary science. Summer placements at the British Museum and York Archaeological Trust.

Open University final degree level: Darwin to Einstein, history and philosophy of science (Feb-Oct 1985). Received on-site archaeological training in Wales.

Business: Hammersmith & West London College: full-time business course (1979-80), Private Secretaries Certificate (London Chamber of Commerce) and Executive Assistant (Business) Certificate. Including pass at 120wpm commercial shorthand.

Burlington Grammar School for Girls: 2 A levels: English (school prize) and Religious Studies; 7 O levels and 2 CSEs.

Current and Former Academic Network Memberships

* Fellow of the Higher Education Academy/formerly ILT (since 2002) * Standing Conference on Organisational Symbolism (SCOS) * UK Association of Information Systems (UKAIS) * UK Systems Society * The Metanexus Institute * The American Academy of Management * British Academy of Management (BAM) * Critical Management Studies (CMS) * Member of SCR, St. John’s College, University of Durham * Member of SCR, Trevelyan College, University of Durham * Alumnae Association, Lucy Cavendish College, University of Cambridge * Former member of MENSA (IQ 157) and INTERTEL

Funding/Awards

1988-1991 awarded a PhD scholarship by the Worshipful Company of Information Technologists. PhD certificate was presented at a special dinner at Guildhall by the then Lord Mayor of London.

1988-1991 research work at City University Business School involved the leadership of a £200,000 research project into the so-called ‘IT skills crisis’ in the UK at that time. Work was reported in the Computer Weekly article of May 17 1990, pp41-42. A full research report detailing the work of the project was published in 1991 (see publications list).

1992 participants’ medal from the European Foundation for Quality Management for my PhD thesis for its contribution to knowledge about Total Quality Management.

1994/5 Selected to lead a TEMPUS-funded delegation (c. £6000 funding) from Durham to Poland to develop and deliver courses for the Academy of Economics in Krakow.

1995 awarded a competitive scholarship of approximately £8,000 to attend the highly rated London Business School’s 18-month part-time International Teachers Programme (see qualifications list above).

1997-2000 I was joint holder of an EPSRC award on Business Process Change in collaboration with the Department of Computer Science at Durham University; total value of project approximately £380,000. Our work was based primarily on my published organisational scenarios research (organisational roles and structures). Publications are included in the accompanying full publications list. The Individual Grant Review on the EPSRC research project rated the work as a grade 4: Tending to Outstanding/Internationally Leading.

In 2006 in recognition of my excellent contribution towards the RAE and development of staff research capabilities, I received funding to support a number of my research-informed teaching and learning projects. I used this to establish ‘The Editorial Team’, which initially consisted of two PhD students job-sharing and, later, one of my third-year undergraduates (‘David’). I supported the students in dealing with publishers, editorial boards, conference and workshop organisation, businesses, and staff and students in other institutions. Indeed, David later went on to join the Board as a non-executive Director of one of our commercial clients – their youngest person ever to do so.

In 2007 I secured an internal Further Educational Development award and established a one-year part-time post as part of The Editorial Team to work on a new project: The Occasional Working Paper Series (OWPS). OWPS is a student-led, peer-reviewed publication and I appointed one of my MRes students (‘Pete’) as OWPS Editor. Having quickly proved successful, OWPS became ‘stabled’ on-line with Neo (the University’s student journal, of which I was also an Editorial Board member) and the Institutional Repository, under the umbrella of The Lincoln Academic Commons. This ensured that OWPS was part of a branded and marketed University strategy.

In 2008 I received a competitive Undergraduate Research Opportunities Scheme Award (UROS), which enabled one of my former undergraduate students (‘Simon’) to conduct research with me over the summer. We were able to attend a conference in Manchester and develop a wider University network for his postgraduate research, as well as enrolling interest in our OWPS project by recruiting several academics for the editorial board. We were also invited by one of the

of 12 Professor Carole Brooke - CURRICULUM VITAE Last updated on 16th August 2013 delegates - a National Teaching Fellow - to take our OWPS exhibition to the University of Teesside so that they could explore adopting our approach.

In 2009 through my work with Hill Holt Wood, we secured a Knowledge Transfer Partnership to establish a Project Manager at the Wood. The placement was supervised by one of my Executive Education colleagues (who is also one of my PhD students) and as part of the placement the Manager studies for a part-time Masters degree in the Business School based on the project being carried out. The KTP brought £47,062 into the University as well as a significant amount of funding to the partner organisation.

In the summer of 2009 I was awarded finance by the UKSS to attend their annual conference with one of my PhD students and to run a workshop on issues of researching organisational ‘faith’.

2006-present: joint holder (with Professor Andrew Basden of Salford University) of Metanexus Institute funding on research into faith and Information Systems. The project‘s basic funding was in the region of 10,000 dollars per year with opportunities to apply for extensions, but the value of our project overall was in the region of £31,000. This project is still live and on-going with one final conference/workshop due to be held in 2013 to draw together the project to a close (see also attached publications listing).

Editorships/Review Boards/Committees

My international profile and publications record has brought me many opportunities to join editorial and review boards, to guest edit special issues, deliver seminars and keynote talks, and undertake examiner roles. I have had several academic colleagues travel from other continents (e.g. Australia) to spend time with me to build their confidence and develop their own research-informed teaching profiles. I believe this demonstrates my passion for helping others to achieve their full potential.

I am currently on the regular Editorial Board of 2 refereed journals: the Journal of Information Technology (as Senior Editor and reviewer), and TAMARA. I also served on the board of the European Journal of Business and Research Methods until the end of 2010. I was on the committee for the electronic Journal of Information Systems Evaluation until 2006. I have refereed papers for a number of journals, conferences and book publishers, and acted as a referee for funding applications to the British Academy and to the ESRC. Other journal reviewing work has included the European Journal of Information Systems (until 2012), Gender, Work & Organisation;

Management Learning; Omega; IT & People; New Technology, Work & Employment, and the Information Systems Journal.

Membership of Conference Executive Committees include the Executive Committee for the European Conference on Information Technology Evaluation (until 2006), European Conference on Research Methods (until 2010), organiser and chair of special tracks at the former two conferences, plus the Critical Management Studies conference and the American Academy of Management conference.

I have also personally edited several special issues of journals. I was editor for two special issues of the Journal of Information Technology in 2002, for a special issue of TAMARA in 2007 and was joint editor for two special issues of the Information Systems Journal in 2008. I was pleased to be invited to be a referee for the tribute publication of the Journal of Information Systems Development in honour of Professor Enid Mumford (who died in 2006).

Most recent University committee roles held have included (at Lincoln): Chair of the Faculty Research Sub-committee, member of the University Professorial Committee, member of the Faculty Executive Committee, Faculty representative on the University Repository, editorial committee of ‘Neo’ the University student journal, and member of the University’s working party on developing a Mentoring system for staff.

Developing the Research Culture

My research methods teaching materials were an important contributing factor in Lincoln Business School gaining ESRC accreditation for their PhD programme. The MRes which I developed made a critical contribution to the University of Lincoln’s eligibility to apply for ESRC recognition. I opened up the MRes to University staff and students as a developmental experience so that it was strategically positioned to provide internal capability building. The excellence of this practice was recognised through a financial contribution from our University Graduate School (who sent us PhD students from other faculties) and by the Human Resources Department who included our MRes in their list of fundable offerings of continuing professional development for all staff.

I was involved in preparing the RAE submissions of 2001 and 2008 and was submitted in both, with high-ranking journals and international levels of esteem. I helped to develop a research culture generally within the faculty and across the University through promoting a range of activities, such as workshops on research writing and on funding applications. Some of these

were delivered by me and colleagues, and some by external groups, such as The European Case Clearing House. These were often supported with funds that I obtained from external sources (e.g. the Co-Operative Bank).

In 1997 I set up a Research Forum (latterly renamed a Research Theme Group) in critical management approaches and organisational analysis. The first seminar series ran in 1997/8 and over the years we had some very interesting speakers, including the then Bishop, John of Lincoln. Often supported with funding obtained from business and/or research partners, these seminars were well-attended by a variety of delegates. They provided a forum for critical debate and a valuable networking mechanism for raising the profile of the Department and University; primarily at national but also at international levels.

Women into Management

It is appropriate to include a mention of my work with the groups that helped to inspire and support me early on in my ambitions to build my career and academic profile. When I left Hammersmith and West London college in 1980, I became passionate about helping other women to develop their potential and so I joined two organisations: the Institute of Qualified Private Secretaries (IQPS) and Women into Management (WIM). I was a member of WIM for many years (including joining their programme committee for three years) until they merged with the equivalent group that existed within the Chartered Institute for Management. Whilst at the University of Cambridge I organised a joint college/WIM conference. Then in 1995 I was awarded a Teaching and Learning grant by the University of Durham. I designed, organised and obtained further corporate funding for a residential weekend for 30 female second-year undergraduates. The invited female role-models from the business world included Noriko Hama (a senior player in the international banking world at that time) and Dame Steve Shirley (founder of F International). Some of the student delegates subsequently received job offers and, although this had not been our primary purpose, it was an indication of the value of the programme and the esteem in which it was held by the business sector.