Quality Area 7: Leadership and Service Management

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Quality Area 7: Leadership and Service Management

Staff Performance Review

Quality Area 7: Leadership and service management Standard 7.1: Effective leadership promotes a positive organisational culture and builds a professional learning community. Standard 7.2: There is a commitment to continuous improvement. Standard 7.3: Administrative systems enable the effective management of a quality service.

Name: Date: ____ / ____ / 20____

Position:

1. Job knowledge and Work Output o Understands the primary objectives of the position o Understands the expectations of the service with regard to families o Has the qualifications and practical aptitude for the position o Can practically apply policies and procedures o Understands and takes ownership of the Service’s Philosophy and it’s revision and implementation

o Understands the National Quality Framework (Early Years Learning Framework, National Quality Standards and the Education and Care Services National Regulations)

o Completes tasks on time and meets objectives: (Checklist-OH&S, Programming, Observations and Day Journal) Score:  1-unsatisfactory  2-poor  3-satisfactory  4-good  5-excellent

Comments:

Follow up and support to be offered:

Staff Performance Review sheet – Childcare Centre Desktop / Childcare Forms / Human Resources 2. Motivation

o Has an authentic approach and genuine interest to children and families o Understands and supports family involvement in the Service o Looks for opportunities to include family feedback in the program o Has the knowledge and motivation to seek support and information for families o Does not engage in negative talk about any stakeholders in the service- families, children, colleagues, management or community members o Has participated in 3 in-services or undertaken further training in the past 12 months o Is actively involved in the Service’s Quality Improvement Plan o Attends all staff/team meetings and contributes to the agenda and outcomes o Works productively with colleagues o Participates in their own professional pedagogy reflection, focusing on their professional practice. (Especially those aspects that involve building and nurturing relationships, curriculum decision-making, teaching and learning.) o Participates and implements the Service’s Staff Goals exercise throughout the year

Score:  1-unsatisfactory  2-poor  3-satisfactory  4-good  5-excellent

Comments:

Follow up and support to be offered:

Staff Performance Review sheet – Childcare Centre Desktop / Childcare Forms / Human Resources 3. Leadership

o Takes ownership o Sets clear direction o Is decisive and takes clear action that is in keeping with the Service’s policies, National Quality Framework and families’ expectations o Expresses empathy and role models this for the children o Is flexible and adaptable to the environment, routine, program and needs of children, families and colleagues o Empowers all stakeholders in the Service using a variety of resources o Demonstrates integrity o Works as part of a professional team of Educators o Leads by example o Respects diversity o Is approachable and communicative o Are respectful and ethical in their approach

Score:  1-unsatisfactory  2-poor  3-satisfactory  4-good  5-excellent

Comments:

Follow up and support to be offered:

Staff Performance Review sheet – Childcare Centre Desktop / Childcare Forms / Human Resources 4. Family Focus

o Seeks out families who require assistance o Has an approachable manner o Engages families looking for ways to establish trust and a reciprocal relationship where information can be shared, discussed and continuity achieved o Shares information with families using the family’s preferred method of communication o Represents families ideas, concerns and goals in the child’s goals, program and Service’s Quality Improvement Plan o Has great knowledge of the resources and support services that can be made available to families for a variety of circumstances

Score:  1-unsatisfactory  2-poor  3-satisfactory  4-good  5-excellent

Comments:

Follow up and support to be offered:

Staff Performance Review sheet – Childcare Centre Desktop / Childcare Forms / Human Resources 5. Administration skills

o Has appropriate level of computer skills to implement the software and programs that is used in the Service o Has the ability to collate information and present it in format that is used by the Service in a time efficient manner o Has an appreciation for the importance of astute record keeping and the role that each document has in the Service and it’s compliance o Uses administration times efficiently with minimal time wasting

Score:  1-unsatisfactory  2-poor  3-satisfactory  4-good  5-excellent

Comments:

Follow up and support to be offered:

Staff Performance Review sheet – Childcare Centre Desktop / Childcare Forms / Human Resources 6. People management skills

o Is a good communicator

o Praises people in public and constructively criticises in private

o Is tolerant of people and their speed in grasping instructions

o Does not allow their position or title to personally intimidate people

o Is fair and reasonable in the decision making process effecting people

o Is not rude or arrogant in the manner in which people are addressed

o Is motivating in the behaviour, enthusiasm and work ethic demonstrated

Score:  1-unsatisfactory  2-poor  3-satisfactory  4-good  5-excellent

Comments:

Follow up and support to be offered:

Staff Performance Review sheet – Childcare Centre Desktop / Childcare Forms / Human Resources 7. Career aspirations

A. Are you content in your current position? Yes / No

B. Do you see your job as a career progression to higher opportunities? Yes / No

C. How can we help you achieve your goals?

Comments:

8. Management support improvement

How can management better support you in your position at the Service?

What area of training would you like Management/Educational Leader to seek out for you?

What is the greatest challenge in your day?

What is the highlight of your average day?

Staff Performance Review sheet – Childcare Centre Desktop / Childcare Forms / Human Resources Consolidated results:

Job knowledge and output:

 1-unsatisfactory  2-poor  3-satisfactory  4-good  5-excellent

Motivation:

 1-unsatisfactory  2-poor  3-satisfactory  4-good  5-excellent

Leadership:

 1-unsatisfactory  2-poor  3-satisfactory  4-good  5-excellent

Family focus:

 1-unsatisfactory  2-poor  3-satisfactory  4-good  5-excellent

Administration skills:

 1-unsatisfactory  2-poor  3-satisfactory  4-good  5-excellent

People management skills:

 1-unsatisfactory  2-poor  3-satisfactory  4-good  5-excellent

Total result: _____ (Optional tracking)

General comments:

I acknowledge that I understand and agree with the comments made in this review. I also accept the strategies suggested as part of my own professional development plan.

Name: Initial:

Staff Performance Review sheet – Childcare Centre Desktop / Childcare Forms / Human Resources

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