Resusci Anne Skills Station Technical Questionnaire

Resusci Anne Skills Station technical questionnaire This questionnaire is intended for your IT department and will assist us in gathering information for troubleshooting and reducing installation problems. If you have any questions feel free to contact us:

Laerdal Contact information General Product information: www.laerdal.com Resusci Anne Skills Station support website: www.laerdal-sophus.dk

Resusci Anne Skills Station technical support Europe, Middle East, Africa: [email protected] Fax: +47 5151 1624 Asia-Pacific excluding Japan: [email protected] Fax: +61 3 9569 4028

Please return the questionnaire to the technical support contact in your region.

Contact information Company information  Name:  Address: Training responsible  Name/title:  Email:  Phone: IT responsible  Name/title:  Email:  Phone:

Preparation Are you having a Laerdal representative do the installation? Yes No If yes: Do you anticipate the representatives to help:  Install on test environment  Install on live environment  Do you have a room or space available? Yes No  Do you have the PC(s) required for the installation? Yes No

General Number of Resusci Anne Skills Stations: Number of intended overall users per year: Email address for service interval notifications:

SP7110 Rev B Page 1 of 4 CMS Are you going to install the Laerdal CMS? Yes No If you answered no to the above question then you can skip to the next section “Prerequisites for a successful installation”.

Do you plan to use a locally installed CMS or the Laerdal-hosted CMS Hotel? Local Hosted Please note that you can NOT use the Course administration / booking system if you select to use the Laerdal-hosted CMS.

If you select to use the Laerdal CMS Hotel:  The License Server must have internet access and be able to communicate with the hosted CMS on port 8080. Please test if http://laerdal-sophus.dk:8080/cms can be accessed. Yes No  If you are using a CMS-hotel; Cookies and JavaScript must be allowed on all PCs accessing the CMS website. Is this possible? Yes No

If you select to use a locally installed CMS:  Do you plan to use CMS Course administration and/or booking functionality? Yes No  Do you plan to integrate the CMS with Active Directory? Yes No

Complex installation information:  Is your institution spread over more than one location? Yes No  Do you intend to have more than one License server connected to the same CMS? Yes No

Prerequisites for a successful installation The following is a list of questions aimed at identifying whether the minimum requirements for a network installation of Resusci Anne Skills Station, the CMS and License Server are met. If your answer is “No” for any item, please explain further. Be aware that a successful installation might not be possible if your answer is “No”

Does the server intended for the License server and / or CMS meet the minimum requirements? (See below) Yes No Further information

Do the Skills Station PCs meet the minimum requirements? Yes No Further information

The client must be able to communicate with the License Server using TCP and UDP on a specific port. Is this possible? (Default is port 56246) Yes No Further information Will the Clients be able to write to the Installation folder when users are logged on?

SP7110 Rev B Page 2 of 4 Further information Yes No

A user with admin rights must install the server and client parts. Is this possible? Yes No Further information

Local System Information Questionnaire The questions below will assist in troubleshooting if problems arise and Laerdal tech support is needed. The questions concerning the infrastructure are necessary due to the networking abilities of Resusci Anne Skills Station.

Questions LAN technology: Ethernet (Fast/Gigabit etc) Wireless Comments:

Internet access for the servers and clients is recommended so any updates easily can be downloaded and installed. Do the clients have Internet Access? Yes No Does the License server have Internet Access? Yes No Does the CMS have Internet Access? Yes No

Are there restrictions on the client to License server communication? Yes No Firewall: Proxy: If a proxy is used: Is it transparent? Yes No Comments:

Are there restrictions on the License server to CMS communication? Yes No Firewall: Proxy: If a proxy is used: Is it transparent? Yes No Comments:

Client configuration: Please specify the following attributes for the Resusci Anne Skills Station clients. (If clients have different hardware configurations then specify range)  OS + service pack (specify for all machines intended to run MicroSim):  CPU:  RAM:  HD free space:  Do clients have access to an SMTP server? Yes No (needed if certificates should be send by mail)  Do clients have a serial port? Yes No Laerdal recommends a desktop computer to be used with this product.

Please specify for the server intended to run CMS and/or License Server

SP7110 Rev B Page 3 of 4  CPU:  RAM:  HD free space:  OS + Service pack:  Will the server perform other tasks than as CMS and License Server? Yes No If yes then please list other tasks: Laerdal recommends not using the server for other tasks.

Minimum Requirements

License Server • Windows XP 32-bit, Windows 2003 32-bit, Windows 2008 32-bit • Pentium 3 or equivalent • 128MB RAM • 50 MB free HD Space • Internet connection (Required to activate license keys)

CMS • Windows 2000 SP4, Windows XP, Windows 2003 32-bit, Windows 2008 32-bit • Internet Explorer 5.5+ or Firefox 1.5+ • Pentium 4 or equivalent • 512 MB RAM • 5GB hard disk space • Internet connection (Required during installation to obtain the latest version)

Skills Station • Windows 2000, XP, Vista • Internet Explorer 5.5 or higher • Macromedia Flash v. 8.0 or higher • Pentium 3 or equivalent • 128 MB RAM • Serial and USB port (manikin connections) • Speakers or headphones

SP7110 Rev B Page 4 of 4