Student Affairs Program Review Update CAREER CENTER

Student Affairs Program Review Update – CAREER CENTER 2008-09

Program/Service Description (source: Faculty/Dir/Coord/Dean- from AUR) Include Description/Mission Statement/Number of Years at COD/Benefits/Contact)

Description: The Career Center provides various career exploration services and activities to COD students and faculty and provides hard-copy and on-line resources that enable students to conduct career interest research and to prepare for job placement. The Center also provides students with access to career interest inventories and personality assessments to assist students in selecting an appropriate career path. The Center has also established a partnership with the Riverside County Employment Development Department (EDD) by which students have access to various job opportunities throughout the county.

Mission Statement: The mission of the Career Center is to promote student development through advanced career research techniques, sound decision-making principles, as well as the enhancement of meaningful academic and career goals.

Number of Years at COD: 19

Participants in the program/service receive the following benefits:  Use of the Career resource room and computers to assist in career exploration and research.  Participation in the Career & Job Fair where employers meet with interested students to discuss current and future job opportunities.  Career personality and skills assessments and interpretations.  Workshops on choosing a major, study skills, and job search techniques.  One-on-One career counseling services.

Contact Person/Title: Eve Marie Andrews, Coordinator/Counselor Phone: (760) 773-2503 Dean: Adrian Gonzales, Dean Phone: (760) 773-2522 Student Support Programs and Services

Population Served (source: Faculty/Dir/Coord/Dean - from AUR) Include Number/Eligibility

Number of Students Served: 2960 student contacts (this number reflects the majority, but not all sign in) Since the printers were disabled, use of the computers has dropped significantly. Thus, 907 fewer students served in the “walk-ins” category. (Our workshop numbers have increased.)

In the past, a large number of students used the Career/Transfer Center as a study hall.

Eligibility Requirements: All enrolled COD students

Program Requirements from outside agencies (source: Faculty/Dir/Coord- from AUR) 1 Partially funded by state VTEA funds earmarked for vocational and reentry students. The Career Center adheres to all state VTEA funding Guidelines.

Program/Service Outcomes (source: Faculty/Dir/Coord/Dean from AUR & Curric. Sp.)

OVERARCHING PROGRAM LEVEL OUTCOMES STUDENT SUPPORT SERVICES

1. Personal Development and Responsibility Students utilizing this program/service will demonstrate an ability to: 1.1 Display habits of intellectual exploration, personal responsibility, and physical well being. 1.2 Develop individual responsibility, personal integrity, and respect for diverse people and cultures. 1.3 Value and accept people with different cultural and linguistic backgrounds and abilities. 1.4 Understand ethical issues to make sound judgments and decisions.

2. Self-Awareness, Self-Understanding, and Self-Advocacy Students utilizing this program/service will demonstrate an ability to: 2.1 Evaluate their own knowledge, skills, and abilities. 2.1.1 Display three components of an effective self-advocate:  self knowledge.  define their own needs.  the ability to get what they need. 2.2 Develop realistic goals. 2.3 Appreciate the value of feedback. 2.4 Adapt to challenging situations. 2.5 Recognize that knowledge is the key to self-advocacy. 2.6 Teach the people around them.

3. Self-Sufficiency and Independent Learning Students utilizing this program/service will demonstrate an ability to: 3.1 Identify and utilize services, programs, and resources to become life-long learners including, but not limited to: 3.1.1 Study/Learning Labs 3.1.2. Supplemental Instruction 3.1.3.Computer-aided tutorials/instruction 3.1.4 Learning Communities 3.1.5 Student Development Courses 3.1.6 Tutorial Assistance 3.1.7 Counseling Services 3.1.8 Special Programs for Student Success 3.1.9 Admissions and Records 3.1.10 Business Services 3.1.11 Financial Aid 2 3.1.12 Scholarship information 3.1.13 Career/Transfer Center Resources

PROGRAM/SERVICE SPECIFIC OUTCOMES CAREER CENTER STUDENT LEARNING OUTCOMES

1. Students who utilize the Career Center will become self advocates in the career process.

RESOURCES

Staffing for programs/services: Include Funding Budget Level/Current Staffing Level

Annual Funding/Budget Level (2008-2009): General Fund (Supplies): $ 1,504 VTEA: $ 25,700 Total Funding $ 27,204

Current Staffing Level: One 50% Coordinator/Counselor and One 50% Secretary

The Career Center Coordinator/Counselor position is filled by a FT general unit counselor who is assigned 50% to the coordination of the Career Center. The Secretary position is split (50% - 50%) between the Transfer Center and Career Center.

Facilities (source: Faculty/ Dir/Coord/Dean)

1) List of all facilities (Please indicate if any of these were added last year):

The Career Center is centrally located in the Administration Building. The Coordinator/Counselor is housed in a corner office off the main Center area. The Secretary’s desk is centralized to facilitate day to day supervision of the Center. There is also a seating area that contains numerous resources and videos. There is ample room for conducting workshops and presentations for up to 30 people.

2) Assessment of adequacy of current facilities:

When conducting large workshops or during class presentations, the Center is not large enough to accommodate the general student population as well, and must be closed during these sessions.

Important Note: The Career Center will be relocated to the new Cravens Student Center in the Spring 3 2010, and will be housed in the lobby of the Counseling Center. Total services will no longer be offered in one location. Some of the research will need to be relocated to various computer labs. I have some concerns that the decreased space will limit our services.

Equipment and Supplies (source: Faculty/ Dir/Coord/Dean)

Equipment:

There are three staff computers and two staff printers, one scanner, one copy machine, and two Cisco telephones. There are 12 computers stations with Eureka and O-Net, plus internet access for students to research scholarships, careers, and jobs. The Center has two printers for student use as well as a video player and camcorder to conduct mock interviews.

Supplies:

The majority of the Career Center supplies are purchased through General Fund and/or VTEA Funds. Matriculation supplements some supplies when funds are available. The Center has a small career research library which included books, current videos, career assessments, and numerous handouts for:  cover letters  resume writing  job seeking skills  dress for success  interviewing skills

Narrative Interpretation (source: Faculty/Dir/Coord/Dean)

The present equipment is adequate for our present facility. Once we move to the new Cravens Building, we will reevaluate the services and presentations. Due to the multifunction of the new counseling lobby, our methods of workshop presentation will need to be reviewed.

4 COURSE INFORMATION

(Complete only if Applicable) Course Level Assessment Completed (source: Faculty & OAC Coordinator)

CYCLE I ANALYZE, COORDINATE ASSESSMENT REPORT & and IMPLEMENT COMMENTS DISCUSS CHANGES

(Steps 1 - 3) (Steps 4 & 5) (Step 6) STDV-010 10/SP STDV-011 (was 62) 08/FA 09/SP 09/FA OASR completed STDV-012 09/FA STDV-013 (was 53) 11/FA STDV-051 12/SU STDV-055A 11/FA STDV-055B 12/SP STDV-058 12/SP STDV-060 09/SP OASR completed STDV-060A 12/SP

Changes Implemented as a Result of the Assessments (source: Faculty/Dir/Coord/Dean

Course title: Career/Life Planning & Personal Exploration course (STDV-012) is in assessment this fall and results will be reviewed in Spring 2010.

Upon successful completion of this course, students will be able to: 1. Identify their personality type and interest to determine a career path.

Summary - Narrative Interpretation (source: Faculty/Dir/Coord/Dean) The class started off with about 42 students. As of November 19, 2009, we still had about 36 students on the official class roster. In addition to covering the career assessment, study skills, organization , time management, test taking skills, job search, each student met with the instructor individually for a SEP and an updated resume. The class sessions were heavy on self assessment, success and positive thinking. To enhance the class presentations, guest speakers were invited to talk about health and fitness, matched savings through Riv.Co/IDA, family and stress, self esteem and relationships. Many students have requested that a Part II of the class be developed.

5 To be evaluated in Spring 2010

PROGRAM/SERVICE ACHIEVEMENTS

Program/Discipline/Service Accomplishments (source: Faculty/Dir/Coord - from AUR)

Program/Service Achievements for 2008-2009:

Career Center:  Continued implementing the Skills One/computerized MBTI/Strong Interest Inventory  One on one Career Counseling  Career Center tours for faculty  Coordinated the 3rd Annual Career & Job Fair (see included report)  Workshops on MBTI/Strong Interest Inventory/Job Search  MBTI Interpretation  Strong Interest Interpretation  Researching Careers & Industries & Selecting References  Preparing for Job Interviews  Résumé Writing  Negotiating & Accepting a Job Offer  Job Interviews (Mock)  Cover Letters  How to Dress Professionally (Debbie Frazer—Mary Kay Cosmetics)  Liaison with Suzanne Delahanty (Chapman) regarding students transferring.  Attended Region 9 Career Development Workshop at Riverside Community College  Meeting sponsored by the Annenberg Foundation  Attended “The Future: Centered on Students” celebration—the Student Services Center  Clothes drive before Xmas for the Clothes That Work project  Collected & sent receipts for clothes donations

Outreach:  FREE Scholarship Workshop for College & HS Students and Parents—April 4, 2009  FREE Scholarship Workshop for College & HS Students and Parents—May 23, 2009  College Information Night—Palm Desert High School—October 14, 2008  Wall Street Teens—Presentation on scholarships—March 28, 2009  College/Career Night 2009—La Quinta High School—April 21, 2009  Four meetings with the board members of Clothes That Work  Résumé writing workshops in two Doug Redman’s classes  Myers/Briggs & Strong Interpretation workshops for Hank Hohenstein classes

Teaching/Workshops/Scholarships:

6  Fall 2008 Scholarship Class (Final Student Count 14)  Spring 2009 Scholarship Class (Final Student Count 15)  Students won about $50,000 to $75,000 in scholarships  Invited guest speakers in the class: o Heather Basye (Former student) o Dr. Doug Kroll (Coast Guard) o Staff Sargeant Carrerra (National Guard) o Caesar (Former Student) o Ernesto Rios & Debbie Ramirez (Pathways to Success) o Adell Bynum (ACES) o Michelle Richards (Work Experience) o Maria DeSantiago (CARE/EOPS) o Gloria Hernandez (Financial Aid) o Jeanette Earley (Peace Corps) o Katherine Latta (Riv.Co IDA)  Attended several scholarship award ceremonies—lunches & dinners  Scholarship & Money Workshops (Facilitated)  Hispanic Scholarship Fund  Girlfriend Factor  Soroptimist Scholarship  Scholarship Portfolio  Scholarship Resources  Recommendation Letters  Personal Statement Managing Your Money  Two workshops for the AB540 students (Jose’s group)

Study Skills Workshops (Facilitated):  Time Management  Organization  Note Taking (Lecture)  Note Taking (Textbook)  Balancing School, Work, Family and Friends  Test Taking/Anxiety  Created power point presentations for every workshop  Created handouts for each student attending workshops

Student Success Data -Program/Service (source: Office of Institutional Research)

7 Summary - Narrative Interpretation (source: Faculty/Dir./Coordinator/Dean)

More students are attending our workshops and we are getting more invitations to make classroom presentations.

CHALLENGES/OBJECTIVES/GOALS

Program/Service Challenges: (source: Faculty/Dir/Coord/Dean - from EOY)

All goals were met with the exception of the following:  Finding a location for the Clothes That Work Project  Updating flyer on COD’s certificate programs  Posting scholarships on Financial Aid’s website  Give scholarship workshops at the Eastern & Western campuses  Scholarship workshops at the Hilb Center & ASC  Follow through with Osher Scholarship Committee

Program/Service Objectives/Goals for next year (source: Faculty/Dir/Coord/Dean - from EOY)

The goal is to continue to increase the numbers of students who attend our workshops. Our liaison with the CARE program has been a “win win” situation. Maria De Santiago was freed to do more student counseling and the numbers of students attending our workshops increased. We will continue to welcome the CARE students. To reach the goal of servicing more students, we will continue to add more career and college success related workshops to our present calendar. Perhaps a FLEX activity for faculty members might encourage more professors to make attendance at the workshops mandatory. I have found that unless a course or a workshop is required, students don’t find the time to attend.