Section 508 VPAT for Smartdraw 2008

Date: September 4, 2013 Name of Product: SmartDraw Contact for more Information: http://www.smartdraw.com

SmartDraw Products

SmartDraw CI

Summary Table Voluntary Product Accessibility Template

Criteria Supporting Features Remarks and explanations Section 1194.21 Software Supported. Please refer to the Applications and Operating attached VPAT. Systems Section 1194.22 Web-based SmartDraw is not considered a internet information and web-based product according to applications the definition in 1194.22. Section 1194.23 SmartDraw is not considered a Telecommunications Products telecommunications product according to the definition in 1194.23. Section 1194.24 Video and Multi- SmartDraw does not use media Products multimedia except as covered in section 1194.21. Section 1194.25 Self-Contained, SmartDraw is not a self-contained Closed Products product according to the definition in Section 1194.25. Section 1194.26 Desktop and SmartDraw is software as defined Portable Computers under section 1194.21. Section 1194.31 Functional Supported. Please refer to the Performance Criteria attached VPAT. Section 1194.41 (a) Information, Supported. Please refer to the Documentation and Support attached VPAT. Section 1194.21 Software Applications and Operating Systems - Detail Voluntary Product Accessibility Template

Criteria Supporting Features Remarks and explanations (a) When software is designed to Supported with exceptions: run on a system that has a Keyboard access is provided in a keyboard, product functions shall number of areas throughout be executable from a keyboard SmartDraw . Keyboard shortcuts, where the function itself or the shortcut keys, and menu commands result of performing a function are available in SmartDraw . can be discerned textually.

(b) Applications shall not disrupt Supported: or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

(c) A well-defined on-screen Supported: indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. (d) Sufficient information about a Supported with exceptions: Most commands and options in user interface element including SmartDraw are represented by the identity, operation and state an image with a textual of the element shall be available description below the command. to Assistive Technology. When In addition, hovering over any an image represents a program command with the mouse will element, the information bring up additional tooltips which conveyed by the image must also describe the function or be available in text. command.

Exceptions to this rule include the various styles of arrowheads available, different states of various special effects orientations, and colors available from the selection menu. (e) When bitmap images are Supported: used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

(f) Textual information shall be Supported: provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

(g) Applications shall not override Supported with exceptions: user selected contrast and color selections and other individual display attributes. (h) When animation is displayed, Supported: the information shall be displayable in at least one non- animated presentation mode at the option of the user. (i) Color coding shall not be used Supported with exceptions: Due to the visual nature of as the only means of conveying diagrams, SmartDraw information, indicating an action, documents may reflect attributes prompting a response, or such as shape, color, size, or distinguishing a visual element. position that may not be effectively represented through an exclusively non-visual format (j) When a product permits a user Supported: to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

(k) Software shall not use Supported: flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

(l) When electronic forms are Supported with exceptions: SmartDraw does not use used, the form shall allow people electronic forms. While using Assistive Technology to SmartDraw includes several access the information, field hundred forms, these are elements, and functionality primarily for printing usage. required for completion and submission of the form, including all directions and cues.

Section 1194.31 Functional Performance Criteria - Detail Voluntary Product Accessibility Template

Criteria Supporting Features Remarks and explanations (a) At least one mode of Not Supported Due to the visual nature of operation and information diagrams, SmartDraw documents retrieval that does not require may reflect attributes such as user vision shall be provided, or shape, color, size, or position that support for Assistive Technology may not be effectively used by people who are blind or represented through an visually impaired shall be exclusively non-visual format. provided. (b) At least one mode of Supported with exceptions: Users of SmartDraw can change operation and information the zoom of any SmartDraw retrieval that does not require document. Additionally, when visual acuity greater than 20/70 printing a document, a user can shall be provided in audio and scale the printout to any enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided. (c) At least one mode of Supported: SmartDraw does not require user operation and information hearing for access to any retrieval that does not require application functionality. user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided (d) Where audio information is Supported: SmartDraw does not require user important for the use of a hearing for access to any product, at least one mode of application functionality. operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. (e) At least one mode of Supported: SmartDraw does not require user operation and information speech for access to any retrieval that does not require application functionality. user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided. (f) At least one mode of Supported with exceptions: Due to the visual nature of operation and information diagrams, some operations in retrieval that does not require SmartDraw may require discrete fine motor control or motor skills such as using the simultaneous actions and that is mouse to create a shape. operable with limited reach and strength shall be provided. However, in some cases the SmartPanel interface may be used to achieve the same result for certain diagrams such as Flowcharts, Organization Charts and Mind Maps.

Section 1194.41 Information, Documentation, and Support - Detail Voluntary Product Accessibility Template

Criteria Supporting Features Remarks and explanations Section 1194.41 (a) Product Supported Documentation for SmartDraw is Support Documentation provided in digital format, and provided to end-users shall be available within the product and made available in alternate SmartDraw’s web site formats upon request, at no (http://www.smartdraw.com/) at no additional charge. additional charge.

Technical troubleshooting information is also available on SmartDraw’s web site (http://www.smartdraw.com/support/) at no additional charge.

The web site provides mechanisms by which customers can provide feedback about the content, including suggestions for additional information that may help people with disabilities. Section 1194.41 (b) Supported Documentation regarding accessibility Accessibility and Compatibility features and options that are available Features. End-users shall in the program are available in have access to a description multiple formats at SmartDraw’s web of the accessibility and site (http://www.smartdraw.com). compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

1194.41 (c) Support Services Supported Customer Service and Support is for products shall familiar with such features as accommodate the keyboard access and other options communication needs of end- that are important to people with users with disabilities. disabilities.

For technical assistance customers can contact Customer Service and Support via email at [email protected] or call 800- 817-4243/858-225-3373.