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How to Contribute to HLG Nursing Bulletin Volume 36, Issue 2, Spring 2017 BULLETIN Supporting Nursing, Midwifery and Allied Health www.librariesfornursing.org.uk @libs4nurs RCN LIBRARY SPECIAL In this issue: Patron Driven Acquisition Developing Subject Guides Improving Wikipedia Regional contacts Current Awareness and Professional Literature HLG Nursing is part of the Health Libraries Group, CILIP Registered Charity no. 313014 ISSN 2059 - 3899 28 HLG Nursing Bulletin Bulletin 36 (2) 2017 HLG Nursing Royal College of Nursing Library and Heritage Centre https://www.rcn.org.uk/library @RCNLibraries 29 HLG Nursing Bulletin Bulletin 36 (2) 2017 HLG Nursing Contents Editorial 31 Patron driven acquisition at the Royal College of Nursing library 33 Rachel Sully Reaching out: regional contacts at Royal College of Nursing Libraries 42 Philip Segall Introducing subject guides in a specialist library and archive service 45 Caroline Lynch Be Bold, Not Reckless: Addressing the Gender Gap on Wikipedia 56 Janan Nuri Libraries for Nursing Bulletin e-archive 59 Current Awareness 62 Contribute to your Bulletin 65 Instructions for authors 66 30 HLG Nursing Bulletin Bulletin 36 (2) 2017 HLG Nursing Editorial Welcome to the latest issue of HLG Nursing Bulletin, which contains articles on a variety of topics that will be relevant to libraries and librarians, both directly involved in and around nursing, but also (we hope) to the wider community of library and information professionals. This is a special issue highlighting various aspects of the service provided and practices undertaken recently by our friends at the Royal College of Nursing Library and Archive Service. Patron Driven Acquisition (PDA) is an increasingly used method of libraries figuring out which are the best books to buy for their collections, as, rather than the librarian trying to decide what should be procured, it is the users themselves knowing what they actually want. Rachel Sully discusses the RCN’s PDA project for the purchase of e-books. The RCN library is a fully national service, thanks to the national nature of the organisation it represents. As a consequence, even though the library service has a handful of bases, the team needs to be out and about to serve the needs of its users. Philip Segall gives an idea of what the RCN team does to facilitate the access to its services to all of its members throughout England. All library services, whether large or small, are increasingly complex, with an ever expanding range of materials for users to go through to find the best evidence for the topic that they’re after. The RCN is no exception, and so has introduced a series of subject guides that set out key resources in a wide range of clinical and non-clinical topics. Caroline Lynch sets out the process of developing the RCN’s web-based subject guides. 31 HLG Nursing Bulletin Bulletin 36 (2) 2017 HLG Nursing Wikipedia – the bogeyman of information retrieval. Or perhaps not. We all know that attempts are being made to improve the quality of material on Wikipedia, with the development of the “Wikipedian in Residence” role at many institutions, and the idea of the mass Wikipedia edit, with people shown how to go about editing the site, and then encouraged to go about editing it to improve what is there. Janan Nuri goes into one such event held at the RCN, to improve both the quantity and quality of pages about women on Wikipedia. There is now an electronic archive of issues of HLG Nursing Bulletin’s predecessors, NIS Newsletter and LfN Bulletin, on the website. But, there are a number of issues missing, so we’d like your help with trying to find them, so that we can have a complete archive for you to peruse. We’ve reintroduced our current awareness page, with relevant and interesting articles from a number of different sources. If you have seen anything that you think is interesting/useful/relevant, let us know. As always, we’re on the lookout for articles on all topics. If you were at HLG and would like to write something we’d love to hear your thoughts. Or, if you have a new system in place, have implemented some new training regime, have a book you’d like to review, or just have an opinion on something in the world of nursing and healthcare libraries that you’d like to tell us, we’d love to hear from you. Details of how to contribute can be found at the end of this issue, or on the HLG Nursing website. Phillip Barlow HLG Nursing Bulletin editor 32 HLG Nursing Bulletin Bulletin 36 (2) 2017 HLG Nursing Patron driven acquisition at the Royal College of Nursing library Rachel Sully Collection Development Specialist Royal College of Nursing 20 Cavendish Square London, W1G 0RN Twitter: @rl_sully Patron Driven Acquisition (PDA) has been a huge success for the RCN library. It has shown us that electronic access to information is a priority for members and that their information needs expand much wider than nursing specific texts. In May 2016, the Royal College of Nursing (RCN) library implemented PDA, a member driven collection development tool. PDA has provided access to over 29,000 pre-selected eBooks to over 435,000 RCN members. This new tool has allowed our members to lead our collection development while giving them more choice. Our experience with PDA has shown that although a large figure is impressive, titles can be irrelevant, inappropriate or out of date. We have learnt that PDA needs continuous development and are now curating the collection to ensure it is and remains relevant to members. Introduction The RCN library is the world’s largest library dedicated to nursing. We support the whole nursing workforce from healthcare assistants to qualified nurses, academics and beyond. This report will show how we have used PDA to improve subject coverage by providing members 33 HLG Nursing Bulletin Bulletin 36 (2) 2017 HLG Nursing access to a large profile of eBooks. As a member led and member funded organisation, we understood PDA as an opportunity to increase member engagement with collection development. Though our members are not aware, by accessing eBooks through our PDA platform, they are participating in building a holistic collection dedicated to nursing and allied health. During 2015, we invited three suppliers to present their PDA offer and ProQuest was chosen as our supplier for a 3 month trial. The main benefits to using ProQuest were as follows: - Ease of set up - Choice of licencing options - Choice of rentals and full purchases - Choice of mediated and non-mediated access - Welsh language coverage - Compatibility with our resource discovery tool, Summon - Extensive reporting and analysis - New eBook central platform and developed functionality for users PDA Setup The initial set up was straightforward and we were well supported by ProQuest. Using metadata terms ‘nursing’, ‘health’ and ‘medicine’, ProQuest produced a list of 29,000+ titles. All of the titles were published in the last 5 years in English or Welsh language. ProQuest provided us files for the selected titles and these were loaded in to our library management system and mirrored in Summon. We decided not to formally launch or publicise PDA as explaining the system to our 34 HLG Nursing Bulletin Bulletin 36 (2) 2017 HLG Nursing members would have been too complex. It also allowed us time for testing and for use to grow organically. The collection development team chose to provide mediated and non- mediated access to PDA. Members are able to view an eBook for 5 minutes for free. After 5 minutes, non-mediated access allows the eBook to be purchased or loaned without library intervention. Access is mediated if the cost of a purchase or loan is above our top parameters which allows us to approve or reject access to titles. For example, if a request for a short term loan is more than 25% of the RRP, it may be more cost effective to purchase the eBook. After two loans, an eBook will be purchased on its third use to ensure that only eBooks with more than two substantial uses are added to the collection. The Trial Expenditure The collections team allocated 2% of the book budget for the 3 month trial. Due to the decision not to market PDA, we were confident that this allocation would support access for the trial period. However, usage of PDA was much greater than first anticipated and a third of the budget was spent in week 1. This unexpected high use meant that we had to re- calculate the potential spend and put measures in place to continue with the trial. We decided to limit our book purchasing to core nursing titles and allocate a further 8% of the book budget to PDA. The high spend made it obvious to the team that PDA was fulfilling a member need. We were interested to see whether spending would plateau over time and so decided to extend the trial period to 6 months. 35 HLG Nursing Bulletin Bulletin 36 (2) 2017 HLG Nursing To support this financially, we approached the RCN Nursing department who agreed to commit an amount equal to 2.5% of our book budget. Basing our budget calculations on the 3 month spend, we then allocated a further 11.5% of our book budget to PDA. Figure 1 shows that our prediction was much more realistic for these 3 months and we experience a minimal overspend. 30% 25% 20% 15% 10% 5% 0% 3 Months 6 Months Percentage of Book Budget allocated Actual Spend Figure 1: Allocation of book budget vs actual spend Overall, the RCN library spent 25.4% of its book budget on PDA in 6 months.
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