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DHS FY17-19 Annual Performance Report

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DHS FY17-19 Annual Performance Report FY 2017-2019 Annual Performance Report Appendix A Annual Performance Report Fiscal Years 2017-2019 Appendix A: Measure Descriptions, Data Collection Methodologies, and Verification and Validation Information With honor and integrity, we will safeguardWith honor the and American integrity, people, we will our safeguardhomeland, the American and our people, values. our homeland, and our values. We are DHS U.S. DepartmentWe are of HomelandDHS Security - 1 - Appendix A FY 2017-2019 Annual Performance Report About this Report The U.S. Department of Homeland Security Annual Performance Report for Fiscal Years (FY) 2017-2019 presents the Department’s performance measures and applicable results, provides the planned performance targets for FY 2018 and FY 2019, and includes information on the Department’s Strategic Review and our Agency Priority Goals. Additionally, this report presents information on the Department’s reform agenda (in compliance with Executive Order 13781), regulatory reform, the Human Capital Operating Plan, and a summary of our performance challenges and high-risk areas identified by the DHS Office of the Inspector General and the Government Accountability Office. The report is consolidated to incorporate our annual performance plan and annual performance report. For FY 2017-2019, the Department is using the alternative approach—as identified in the Office of Management and Budget’s Circular A-136—to produce its Performance and Accountability Reports, which consists of the following three reports: DHS Agency Financial Report | Publication date: November 15, 2017. DHS Annual Performance Report | Publication date: February 5, 2018 DHS Report to our Citizens (Summary of Performance and Financial Information) | Publication date: February 2018. When published, all three reports will be located on our public website at: http://www.dhs.gov/performance-accountability. Contact Information For more information, contact: Department of Homeland Security Office of the Chief Financial Officer Office of Program Analysis and Evaluation 245 Murray Lane, SW Mailstop 200 Washington, DC 20528 Information may also be requested by sending an email to [email protected]. - 2 - U.S. Department of Homeland Security FY 2017-2019 Annual Performance Report Appendix A Table of Contents Introduction .............................................................................................................................................. 2 Performance Data Verification and Validation Process ............................................................... 2 Measure Descriptions, Data Collection Methodologies, and Verification and Validation Information ....................................................................................................................................... 5 Analysis and Operations ................................................................................................................ 5 Countering Weapons of Mass Destruction Office ......................................................................... 9 Customs and Border Protection .................................................................................................. 13 Federal Emergency Management Agency ................................................................................... 21 Federal Law Enforcement Training Centers ............................................................................... 34 Immigration and Customs Enforcement ...................................................................................... 35 National Protection and Programs Directorate .......................................................................... 41 Science and Technology Directorate ........................................................................................... 56 Transportation Security Administration ...................................................................................... 58 U.S. Citizenship and Immigration Services ................................................................................. 67 U.S. Coast Guard ......................................................................................................................... 71 U.S. Secret Service ....................................................................................................................... 77 FY 2016-2017 Agency Priority Goal (APG) Measures ............................................................... 84 FY 2018-2019 Agency Priority Goal (APG) Measures ............................................................... 96 U.S. Department of Homeland Security - 1 - Appendix A FY 2017-2019 Annual Performance Report Introduction This Appendix provides, in tabular format, a detailed listing of all performance measures in the Annual Performance Report with their respective measure description, scope of data, data source, data collection methodology, reliability index, and explanation of data reliability check. Performance measures and their related data are listed alphabetically by Component. Performance Data Verification and Validation Process The Department recognizes the importance of collecting complete, accurate, and reliable performance data since this helps determine progress toward achieving program and Department goals. Performance data are considered reliable if transactions and other data that support reported performance measures are properly recorded, processed, and summarized to permit the preparation of performance information in accordance with criteria stated by management. OMB Circular A-136, Financial Reporting Requirements, OMB Circular A-11, and the Reports Consolidation Act of 2000 (P.L. No. 106-531) further delineate this responsibility by requiring agency heads to attest to the completeness and reliability of the performance data they report and put procedures in place to ensure valid data as part of the Management Assurance process. DHS implemented a multi-pronged approach to effectively mitigate risks and reinforce processes that enhance the Department’s ability to report complete and reliable data for performance measure reporting in support of the Government Performance and Results Act (GPRA) Modernization Act (GPRAMA) of 2010. This approach consists of the: 1) an annual change control process that uses a tool called the Performance Measure Definition Form (PMDF); 2) a central information technology repository for performance measure information; 3) the Performance Measure Checklist for Completeness and Reliability; and 3) annual assessments of the completeness and reliability of a sample of our performance measures by an independent review team. Performance Measure Definition Form (PMDF) CFO/PA&E has used a continuous improvement process annually as a means to work to mature the breadth and scope of our publically reported set of measures. This process employs a tool known as the PMDF that provides a structured format to operationally describe every measure we publicly report in our performance deliverables. The PMDF provides instructions on completing all data fields and includes elements such as the measure name, description, scope of data included and excluded, where the data is collected and stored, a summary of the data collection and computation process, and what processes exist to double-check the accuracy of the data to ensure reliability. These data fields on the form reflect GAO’s recommended elements regarding data quality.1 The PMDF is used as a change management tool to propose and review new measures, make changes to existing measures, and to retire measures we want to remove from our strategic and management measure sets. This information is maintained in a Department central data repository, discussed next, and is published annually as Appendix A to our Annual Performance Report. 1 Managing for Results: Greater Transparency Needed in Public Reporting Quality of Performance Information for Selected Agencies’ Priority Goals (GAO-15-788). GAO cited DHS’s thoroughness in collecting and reporting this information in their review of the quality of performance information in their report. - 2 - U.S. Department of Homeland Security FY 2017-2019 Annual Performance Report Appendix A Central Information Technology Repository for Performance Measure Information All of DHS’s approved measures are maintained in the FYHSP system, which is a Department-wide IT system accessible to all relevant parties in DHS. The system is a modular database which allows for the management of the Department’s performance plan and the capturing of performance results on a quarterly basis. The FYSHP system stores all historical information about each measure including specific details regarding: scope; data source; data collection methodology; and explanation of data reliability check. The data in the system are then used as the source for all quarterly and annual Performance and Accountability Reporting. Finally, the performance data in the FYHSP system is used to populate the Department’s business intelligence tools to provide real-time information. Performance Measure Checklist for Completeness and Reliability The Performance Measure Checklist for Completeness and Reliability is a means for Component PIOs to attest to the quality of the information they are providing in our performance and accountability reports. Using the Checklist, Components self-evaluate key controls over GPRAMA performance measure planning and reporting actions at the end of each fiscal year. Components describe their control activities
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