LET’S GET THIS SHOW ON THE ROAD

You must be excited about your brand new Telstra Tough™ 3 This guide will help you get to know your new Telstra Tough 3 and take you through some of the basics step by step. So you can get the most out of your new phone, set aside some time to explore and play around with all the handy features.

By the way, your Telstra Tough 3 is Blue Tick approved which means it’s recommended for rural and regional handheld coverage, and it is IP67 protected which means it has protection against dust and water ingress. The phone is designed to survive submersion to 1m depth of liquids, but should never be intentionally submerged. See the Extra

Information section and your warranty card for more details.

1 WHAT’S INSIDE

03 Lets get started 04 Getting to know your Telstra Tough 3 10 Getting Connected 22 Contacts 25 Messages and Emails 34 Extra Features 42 Join Me PC and MAC Connection 48 Troubleshooting, Technical and Warranty Information 55 Extra Information

2

LET’S GET STARTED

YOUR PACKAGE CONTAINS THE FOLLOWING: • Telstra Tough 3 handset and battery • Telstra Pre-Paid Next G® SIM card • AC charger and USB charging cable • Stereo headset • Telstra Pre-Paid Welcome Guide • This Getting Started Guide • Manufacturer’s warranty card • Mobile Muster recycling bag

3 GETTING TO KNOW YOUR TELSTRA TOUGH 3

Front camera Earpiece

Daylight viewable Direction Keys, OK Display Key Use the Direction Keys to navigate &

access shortcuts. Left & Right Soft OK key to confirm. Keys Performs the

function shown on Power / End Key the display Hold down to power On or Off. Call Key Press to End a call. Dial a number, answer a call, show C Key Call History Clear text, * Key backspace Lock / Unlock the # Key

keypad. Switch to Meeting Access text Mode symbols. Change text modes Insert a Pause or Wait command. Microphone 4 GETTING TO KNOW YOUR TELSTRA TOUGH 3

External antenna port

Camera Speaker

Charging Port

Headset port

Battery

Cover

Thumb catch to open the battery cover

5 INFORMATION BAR ICONS

3G Signal Strength Battery Level Indicator GSM Signal Strength Alarm is set EDGE Signal Strength Missed Call New SMS Message Missed Video Call Message Memory is Full ON

New MMS Message TTY Mode Vibrate mode enabled

New E-mail Call Forward is Active Headset and Vibrate Mode Data channel available

New Wap Push Message Data channel active (PDP) Headset Mode

Memory card inserted High Speed data access

FM Radio Flight Mode

6 MENU QUICK REFERENCE GUIDE

MENU QUICK REFERENCE GUIDE CONTINUED...

7 MENU QUICK REFERENCE GUIDE CONTINUED...

8 MENU QUICK REFERENCE GUIDE CONTINUED...

9 GETTING CONNECTED

1. INSERT SIM CARD • Use the thumb catch on the bottom corner of the handset to open the battery cover. • Insert the SIM card with the gold chip facing down and the slanted edge on the top left as shown.

Please Note: You can purchase a microSD memory card to expand

the memory. The device can support up to 32GB microSD(HC) cards.

10 2. INSERT THE BATTERY • Insert the battery as shown by lining up the gold tabs on the battery with the gold pins in the battery compartment. • Gently push down on the battery until it clicks into place

• Line the battery cover up correctly from the top and press gently to close the case. • Make sure all port covers are properly closed to maintain the Ingress Protection against liquids and dust (IP67).

3. SWITCH THE PHONE ON OR OFF • Press and hold the red key until the screen lights up.

11 CONNECTING THE CHARGER • Insert the charger lead carefully with the plug and socket aligned correctly as shown. • The plug and socket are shaped so they will only fit together one way. • The phone can also be charged by connecting it to a computer using the USB lead supplied. • A sound is played when the charger or USB cable is inserted into the handset. Important Notes • Only use the AC charger and USB lead supplied. Close the USB port cover after use. • Physical damage to the USB port is NOT covered by warranty. • Normal charge time is 3-4 hours. • Do not leave on charge for more than 24hrs. • When not using the phone for long periods remove the battery. • Charge the battery between 0°C~45°C. • Charge the battery promptly when flat. • With poor network conditions (less than 2 bars) battery life is reduced. • To maximise battery life turn off Bluetooth and limit multimedia functions.

12 HOW TO NAVIGATE THE MENU • The Main Menu is a grid of icons that are used to access key features on the phone. • You can view the menu as a List or Grid by pressing the left soft key. • From the home screen press the centre button to access the main menu. Use the direction keys to move up, down, right or left and press the centre button to select the function or for OK. • You can also press the corresponding number key as shown on the grid below. Eg Menu followed by the # key will open up the Camera.

13 Handy Hint SHORTCUTS From the Home screen press the direction keys to launch the default Shortcuts: My Place

Browser Messages

Contacts

To change default shortcuts • Open the Menu screen and navigate to Settings. Highlight Phone using the up and down arrow keys and press OK. Navigate to Shortcut keys and set your preferences.

HOW TO SET THE TIME AND DATE The time and date is set automatically from the network. It takes a few seconds to update when the phone is first switched on.

If you need to update these settings, open the menu screen and navigate to Settings. Use up and down keys to select Phone and then Time and Date in the next screen. You can now change to 12 or 24 hour format or switch off automatic updates to manually set the time & date.

14 HOW TO CHANGE THE • Open the Menu screen and navigate to Profiles. • Choose one of four profiles which can be customised with individual settings. Use the up and down arrow keys to scroll through the profiles and press the left soft key to Edit the highlighted profile. • To change the ringtone, navigate through the list until Voicecall ringtone is highlighted and press the centre key to modify. Press the centre key to open the Audios folder. Press the centre key again to open the Ringtone folder or My Audios to choose songs that have been manually loaded onto the phone. To manually load songs to your phone, refer to ‘JOIN ME PC AND MAC CONNECTION SUITE’ on page 42 for more information. • Use the up and down arrow keys to scroll through list of and press the centre key to set and save the ringtone. Press Back to go back through the menus, or the Red end key to Exit.

15 HOW TO ADJUST RINGTONE VOLUME • Open the Menu screen and navigate to Profiles. Choose one of four profiles which can be customised with individual settings. Use the up and down arrow keys to scroll through the profiles and press the left soft key to Edit the highlighted profile. • Scroll down to option 3 for Ring volume and press the centre key to modify. • Scroll up and down to select volume level and press the centre key to save.

Handy Hint From the home screen you can switch the phone to meeting mode by holding down the # key. A speaker symbol with an X next to it will appear in the top of the screen. To switch meeting mode off hold down # key until symbol disappears.

16 HOW TO LOCK/UNLOCK THE KEYPAD • To lock the keypad hold down the star key until you see Keypad locked • To unlock, press the centre button for Unlock then press the star key. • Whenever the screen is locked ‘Unlock’ is displayed in the bottom centre of the screen.

Handy Hint You can set the phone to Auto key lock which automatically locks the keys after a set period of time. To adjust period of time or switch key lock on or off open the Menu screen and navigate to Settings. Use the direction keys to select Phone and then to Auto Keyguard and press OK.

17 HOW TO MAKE A VOICE CALL • Enter the number on the keypad then press the Green Call key. • If the number already exists in your Contacts, possible matches are listed where you can use the Up and Down arrows to select. You can also call a number from your Contacts. • Select Menu, navigate to Contacts and press OK. • Use the up and down keys to search for your contact and press the green call key to dial. • Press the OK key to activate Speaker (Loudsp.) mode during a call • To end the call press the Red key.

Handy Hint The volume keys which are the up and down keys can be used to increase or decrease the volume of the person on the other end only during a call.

HOW TO ANSWER AN INCOMING CALL • Press the green key or OK to answer the call. Press OK for Speaker (Loudsp.) mode. • Press the red key or Reject to end the call.

18 CALL FEATURE SUMMARY Check the table below to quickly find the Call Feature you require: Function Description Menu Selection Call a Contact Access your Contacts list Down arrow key > and dial directly from your Scroll up or down to chosen Contact. chose a Contact > Call Key Call Barring Restrict various categories Menu > Settings > of incoming or outgoing Calls > Call barring calls. Call Forward incoming calls to Menu > Settings > Forwarding another number. Calls > Call forwarding Call Waiting If you are already on the Menu > Settings > phone you hear pips to Calls > Call waiting indicate another incoming call. Press Options to switch between the two callers. Missed Calls Hear an alert tone at your Menu > Settings > Alert specified interval to remind Phone > Missed calls you of a missed call. alert

19 Function Description Menu Selection Send my Show or hide your number Menu > Settings > number when making calls. Calls > Send my number Set Speed Dial Set your Contacts to be Menu > Contacts > called directly from the idle Select the Contact > screen. Long-press the Options > Scroll number to dial. down > Set speed Dial Speakerphone Use hands-free or in loud During a call (or call (Loudsp.) speaker mode. set-up) press OK key Speed Dial Press and hold the From the idle screen Call corresponding key on the press and hold a number pad to quickly call a number key. See Set Speed Dial Contact. Speed Dial above. Voice Call Enter the number on the Enter the number, or keypad and press the Green use the down arrow Call key. to select from Contacts. Press the Green Call key . Press to End the call

20 Function Description Menu Selection Volume Use the Up and Down arrow During a call press keys to adjust the volume the Up arrow / Down during a call keys.

21 CONTACTS There are some numbers that you may want to call again and again so it makes sense to add these to your Contacts. You can then access these numbers quickly and easily and add special features such as Speed Dialling, a dedicated Ringtone and Photo.

Function Description Menu Selection Add a Contact Access your All Calls list and Press the Call Key from a create a new Contact from > Select the call received call an incoming call record record > Press the Left Soft Key for Options > Save. Add a Contact Go to your Inbox and select Menu > Messages > from an SMS the required SMS. Highlight Inbox > OK to view the the embedded number or SMS > Options > Use object then select ‘Use highlighted item > highlighted item’ from the New Contact. Options menu

22 Function Description Menu Selection Copy Insert the SIM card. Copy Press the Down Arrow Contacts from Contacts from the SIM into for Contacts > a SIM card the handset. Options > Advanced > (U)SIM Management > Copy contacts from (U)SIM> Mark (all or individual) > Done. Delete a Select the Contact then Contacts > Options > Contact press Options Delete contact Enter a new Enter the number on the Enter Number > Left Contact keypad and press the left Soft Key for Options > soft key to Save Save > Follow the prompts Insert a ‘P’ inserts a 3 seconds delay. When dialling Pause or Wait ‘W’ waits indefinitely until manually press the * character key three times for a you enter the next character. while dialling Pause or four times Used to dial extension for a Wait. ‘P’ and ‘W’ numbers or for phone can also be saved in banking type applications. Contact numbers.

23 Function Description Menu Selection Search your Search Contacts to find a Press the Down Contacts particular person. Scroll or Arrow key for use the letters on the Contacts > Scroll number pad eg press 5 for ‘J’ down or press a letter key to search Set a unique Add a dedicated image and a Press the down key Ringtone or ringtone to a Contact. The for Contacts > Select image to a Contact must be stored in the Contact (stored Contact the handset memory. See on the handset) > Copy Contacts from SIM card OK > Edit > Choose a and complete this action Photo (or Voice Call first. Ringtone) > Edit > Custom Photo (Custom Ringtone) > Navigate to the saved photo (or Ringtone)> OK > Save

24 CREATING MESSAGES AND EMAILS HOW TO SEND A TEXT MESSAGE (SMS) • Press the right key to access shortcut for Messages or open the Menu screen and select Messages. Press OK to Create Message. • Enter the phone number directly or press centre key to select a recipient from your Contacts or Call History. • Scroll to the chosen contact and press OK to mark and then Done. You can also use the Mark button to select multiple contacts if required. • Press the Down Arrow once to move the cursor into the text field. • Type the message using the letter keys on the keypad. • When your message is complete, press the centre key to send.

HOW TO VIEW A RECEIVED TEXT MESSAGE • The envelope icon on the information bar indicates a new SMS message. You will also be notified by a message alert tone and vibration depending on whether they are activated in the current profile. • Press the centre key to view the message. • The envelope icon will clear once all unread messages have been viewed. • To see all messages open the Menu screen and navigate to Messages. Select Inbox and navigate to View and press OK to display message list. • To delete messages press left soft key for Options and use arrow keys to highlight Delete and press Yes.

25 HOW TO TYPE USING THE KEYPAD • The letters of the alphabet are arranged on the keys from 2-9. Whenever you are in a text entry mode, to enter a name, send a message or write a note, the handset changes to letter mode. • The letters written on the number keys are entered depending on how many times you press the key. Example, to write the name John, you press the number 5 key once for J, then press the number 6 key three times for O, press the number 4 key twice for H and then the number 6 key twice for N. Eg. 55,666,44,66. • To insert a space press the 0 key. To delete letters press the C key . • Press the number 1 key for common punctuation marks. Press the * key for special characters. • If using predictive text you only need to press the key once for each letter.

26 Handy Hints Use the # key to change between predictive text and standard typing modes. Scroll and select from En (predictive), abc, Abc, ABC or 123.

In Multi-tap modes (abc/ABC) if the next letter is on the same key, wait until the cursor appears or press the Right arrow to move the cursor on.

HOW TO USE PREDICTIVE TEXT Predictive text allows words to be entered more efficiently using a single key press for each letter, as opposed to multiple key presses in abc text mode. Predictive text uses a built-in dictionary to match possible words. • When a word is highlighted press the # key to raise the case. Eg. dave > Dave. • Use the Arrow Keys to choose from available words and press OK to confirm. You can also choose Spell Word and select OK to insert a new word and saving it to My Words dictionary. Unknown words will default to Spell Word.

HOW TO ADD WORDS TO THE BUILT IN DICTIONARY (MY WORDS) • From predictive text mode enter words directly by choosing Spell Word. • From the text entry screen press the Options key and select My words.

27 • The first time you use My Words press OK to Add a new word. Type the new word using the ABC, abc or 123 modes then press centre key to Save. • In My Words you can press the Options key to Edit, Delete or Delete all words

Please Note If your text message exceeds 160 characters you will be charged for multiple text messages. Letters, symbols and spaces count as characters.

Important Notes

 Each time one of these symbols is used 2 standard SMS € \ characters are transmitted. │ [ ] { } … This symbol is not part of the standard SMS character set. Each time one of these symbols is used the entire message is converted to Unicode. The maximum number of Unicode characters per SMS is 70.

28 HOW TO SEND A MULTIMEDIA MESSAGE (MMS) Use a Multimedia Messages to send pictures, music or video files. You can also send an MMS directly to an email address.

Handy Hints Sending a MMS is similar to a text message. The main difference is adding media. Each MMS is limited to a maximum send and receive size of 1MB. The current MMS size will be displayed on the screen.

• Open the Menu screen and navigate to Messages. Select Create Message and enter the phone number, or press centre key for Contacts. • Press the down arrow to enter the main message body • Use the Left soft key to enter Options. Select Insert and choose the correct folder to browse your attachment - photos, audios or videos and press OK. • After the attachment has loaded successfully press OK to Send.

29 HOW TO VIEW A MULTIMEDIA MESSAGE (MMS) • Open the Menu screen and navigate to your Messages and open your Inbox. • When receiving an MMS you get a standard message alert. Press centre key to View. • Press Retrieve to download the message attachment. • When the attachment has downloaded press the Left Soft Key for Options. • Choose Use highlighted object to Save the file into File Manager.

WAP PUSH MESSAGES A WAP push message is a formatted SMS that displays a message to the user, giving the option of connecting directly to a website using the browser.

Open the Menu screen and navigate to your Messages. Open your Settings and using your arrow keys select Mul. Msg Settings and Push Message. Here you can update your settings to Accept or Reject Push Messages

• WAP Push Messages are indicated by the icon on the main display. • Use the Browser to view Push Messages. If your settings are on Reject, this will disable Push Messages.

30 HOW TO CREATE A NEW EMAIL MAILBOX • The first time you use Email you will need to set up an email account. • Choose from the available profiles or use Other to set manually. • Complete all the required fields. You may need additional information from your Internet Service Provider (ISP) or other email provider. • When you create a new mailbox, go back and choose edit to view the full list of settings if you wish to make any changes: Mailbox name Eg. My ISP SMTP Username Check with your ISP Username [email protected] SMTP Password Check with your ISP Password your password Add signature User Option My Email address [email protected] Signature User Option Display name my_real_name Mail type Check with your ISP Outgoing server Check with your ISP Incoming server Check with your ISP Outgoing port Check with your ISP Incoming port Check with your ISP SSL Type Check with your ISP Mail to retrieve User Option Sending options User Option Save to server User Option SMTP Authentication Check with your ISP APN Telstra Internet • Do not change the APN setting as this is required for your carrier internet connection and changing this will disable your data. • Create a new mailbox to set up alternate or additional email accounts by opening the Menu Screen and navigating to Email then select Settings, Mailbox Settings then the left soft key for Options. Finally select New to create a new mailbox.

31 HOW TO SEND AN EMAIL • Open the Menu screen and navigate to Email and press OK • Choose New Email and press OK. • Enter the recipient email address e.g. [email protected] or press the centre key to input address from Contacts. • Press the down arrow to access the Copy To Field • Press the down arrow to access the Subject Field • Press the down arrow to enter the Text Field • Use the left soft key to open your Options and select Insert to add attachments. Browse to the appropriate folder to add the attachment. • When you are finished press Ok to Send.

32 HOW TO VIEW AN EMAIL • Open the Menu screen and navigate to Messages. Select Email and use the arrow keys to open your Inbox to retrieve new emails.

HOW TO SET UP AUTOMATIC RETRIEVAL • Open the Menu screen and navigate to Email. Use the arrow keys to open Settings then select Automatic Retrieval. • Set your required time interval to check for new Email messages.

WHAT ARE USER FOLDERS? User folders can be used to file your incoming SMS, MMS and Email messages. To do this: • Open the Menu screen and navigate to Email. Scroll down and select User folder. • You can rename your folders if you like eg Work, Personal etc. • From a message or email press Options, Move to User Folder to save the Email in a particular folder.

33 EXTRA FEATURES

Function Description Menu Selection Alarms Set and edit Alarms Menu > Tools > Alarm > Edit Auto power off Set your device to Menu > Settings > Phone > switch on or off at Auto power on/off. Set prescribed times. desired On and Off times. Back Function Press the back key in Back key for Back. any menu Backlighting Set the backlighting Menu > Settings > Display timers Backlight duration Brightness Change the display Menu > Settings > Display brightness Brightness Bluetooth Switch on, Search and Menu > Tools > Bluetooth > Connect to compatible On. devices nearby. Used Use My Devices > Search for File transfer, for new devices to find headsets and car kits devices nearby. Calculator Apply basic maths Menu > Tools > Calculator calculations Calendar View and set calendar Menu > Tools > Calendar > events Open > Add to add an event

34 Function Description Menu Selection Call Logs View all your incoming Menu > Call log and outgoing calls Shortcut: Press the Call history Key Camera Use the Camera Menu > Camera Currency Access the Currency Menu > Tools > Converter Conversion Converter function Delete Text Press the C key to C key to delete, in any text clear text mode. File Manager View and manage your Menu > Tools > File files Manager FM Radio Insert the headphones Menu > Multimedia > FM to use the FM Radio radio Games & Access Games & Apps Menu > Multimedia > Apps Games & Apps GPS Global Positioning Menu > Tools > GPS. System, satellite You need a clear view of location service. the sky and at least 4 satellites to fix. Greeting Displayed during start Menu > Settings > Display > up Greeting 35 Function Description Menu Selection Keylock Set timer to lock the Menu > Settings > Phone > keypad. Default is 60 Auto keyguard seconds. Keypad Light Set the Keypad Menu > Settings > Display > Backlighting Keyboard light

Keypad Select the keypad Menu > Profiles > Edit > Sounds sound, tones or Keypad sounds spoken keys.

Lock Code Switch on the Handset Menu > Settings > Lock code to protect Security > Activate security the Handset. codes > Handset code The default code is 0000 Meeting Mode Quickly engage From the idle screen press Meeting mode (Silent with vibrate) and hold the # Key

Message Tone Change the incoming Menu > Profiles > Edit > message tone Message Tone

36 Function Description Menu Selection Displays the Dial Up Menu > Settings > Settings Networking APN used Connections > Modem for modem tethering. settings. This can be configured in Join Me or by using a DUN connection. Music Play your audio files Menu > Multimedia > Music

Owner name Displayed on the idle Menu > Settings > Display > screen Owner name PC USB for Join Me and Menu > Settings > Connection modem function. Use Connections > PC Bluetooth for connection Bluetooth Dial up PIN Code Set your start up PIN Menu > Settings > code Security > Activate Security (This protects the SIM codes > PIN code card only) Profiles Set handset ringing, Menu > Profiles > Edit vibrate options etc. Restore Restore your phone to Menu > Settings > Phone> Defaults factory default Master Reset > 0000 settings

37 Function Description Menu Selection Ringtone Change the incoming Menu > Profiles > Edit > ring Voicecall ringtone Screensaver Set one of three Menu > Settings > Display > screensavers Set screensaver Shortcut Keys Customise the four Menu > Settings > Phone > arrow keys to your Shortcut keys > OK preferred features Silent mode Silence the incoming Menu > Profiles > Silent ring and all other sounds. Speakerphone Use hands-free or loud During a call (or call speaker mode. set-up) press the OK key for Speaker (Loudsp.) Stopwatch Activate the Menu > Tools > Stopwatch Stopwatch timer TTY Cellular Text Modem Menu > Settings > Phone > used to connect to a TTY TTY setting device. Vibrate Mode Switch on vibrate Menu > Profiles > Edit > mode Ringing type Video Camera Use the Video Camera Menu > Multimedia > Video Camera

38 Function Description Menu Selection View Pictures View your photos Menu > Tools > File Manager > Photos > My Photos View Videos View your videos Menu > Tools > File Manager > Videos > My Videos

Voice Record voice memos Menu > Multimedia > Audio Recorder record

Wallpaper Set your background Menu > Settings > Display > image Wallpaper World Time Access the World Time Menu > Tools > World Time function

39 CONNECTING TO BLUETOOTH DEVICES Switch Bluetooth on, Search and Connect to compatible devices nearby. Bluetooth is used for File transfer and connecting to wireless headsets, car kits and other devices.

Menu > Tools > Bluetooth > On Use My Devices > Search for new devices to find devices nearby Select the required device to pair Enter the pass key when prompted (see your other device details) The Automatic Connection option is pre-selected. Only change this if you want to manually connect to your device each time. Press the Pair soft key to connect. Manually Connect if required or wait for your other device to confirm the connection. Manage devices and review the Settings under My Devices > Options. Review your available Profiles under My Bluetooth info. If pairing from another device, you need to set Discoverable setting to ON.

40 NOTES FOR USING GPS GPS works best when used outdoors with a clear view of the sky and will not work indoors in the majority of cases. Tall buildings and trees can block satellite visibility which will reduce performance. Do not wrap your hand around the phone as this will also reduce GPS antenna sensitivity. The Satellite Status signal bars indicate the number of satellites detected and respective signal strengths. Ideally a minimum of 4 satellites should be acquired for an accurate GPS location to be calculated. Accuracy depends on how many satellites can be seen and their signal quality. GPS location will take a long time to acquire (3-15 minutes) in the following conditions: a) GPS function is being used for the first time b) GPS has not been used for more than one week c) GPS is turned ON after travelling a long distance from your last GPS location request (over 500km)

41 Once a GPS location has been acquired, consecutive location requests will be much quicker. If your location cannot be found after several minutes a message will appear asking if you would like to continue to acquire satellite data. Pressing Yes will continue to acquire your GPS location. BATTERY PERFORMANCE WITH GPS ON When GPS is being used or leaving GPS Status to "GPS On", there is additional battery power consumed. To improve battery performance it is recommended that GPS Status is turned OFF (GPS > Settings > Status) when GPS is not in use. GPS LOCATION Your current GPS coordinates will be displayed on screen when a GPS request is successful in either decimal (default) or degrees. Go to Menu > Tools > GPS > GPS Settings to change the units if required. The location coordinates can be sent to another phone as message containing text and or media by selecting the options at the bottom of the screen.

42 JOIN ME PC AND MAC CONNECTION SOFTWARE Join Me is used to connect your phone to a computer. Once installed Join Me is used to manage contacts, messages and calendar functions. It is also used to connect to the internet and transfer music / picture files.

• The software is only compatible with Windows 7, Vista, XP and MAC OS (10.5,10.6) and above. • The software may not run in all environments, or in conjunction with other software • Multi-boot systems are not supported • The software should be installed and run with the Administrator login • Please read the Join Me Help file within the application, or see our web site FAQ’s at http://www.zte.com.au • Multiple day repeated events are not supported by the handset or by Join Me. • A maximum of 500 calendar events are supported on the handset and Join Me. • Calendar functions can only be synchronised in day view or list view mode. • Contacts stored on your computer can be imported using the Import from Outlook function or by using a CSV file. See the Help file for details.

43 INSTALLING JOIN ME FOR P C OPERATING SYSTEM The Join Me PC client installation software is stored on your phone .To start the Join Me installation process follow these steps.

• Connect the phone to your computer using the USB lead provided. • The Phone Connect Mode window will appear as shown. • Click on the “Join Me” button to start installation.

Mass Storage Mode is only available when there is a microSD memory card in your phone. Press to access the files on your memory card.

44 TIP If the install window does not appear go to the Join Me folder in My Computer, then double click on “Autorun.exe” (application type).

Follow the prompts to install the software while leaving the handset connected to your computer. When the software has been installed, allow time for the USB connection drivers to be installed, you may need to remove and re-insert your device.

45 CONNECTING THE PHONE TO JOIN ME Join Me can be run by clicking on the Join Me icon in the Start menu or Desktop screen, or by pressing the Join Me button described above. To connect your phone and start using the JoinMe PC suite first press the Connect button

Then select your phone model from the pop up screen and click on OK to verify.

46 TROUBLESHOOTING JOIN ME If you are having trouble connecting, check the following before trying again: • Make sure the phone is powered ON and that you have connected the correct USB data lead securely from the phone to the USB port on your computer. • Check My Computer to see if the Join Me CD drive has launched in background which may stop you from connecting the JoinMe window. Right click on CD Drive JoinMe and select “Eject” . • Check that drivers are installed correctly using Windows Device Manager - see http://www.zte.com.au/telstra for more details.

47 INSTALLING JOIN ME FOR MAC OPERATING SYSTEM Connect your phone to a free USB port using the USB cable. The Join Me CD icon will appear on your desktop.

Clicking on Join Me will open Phone Connect Mode. Click on “Phone Connect Mode” and select “PC Tool” to install or “Mass Storage Mode” to access memory card (if inserted in phone).

To run Join Me, connect your phone to your MAC which will launch Connect Mode and press on PC Tool to connect with Join Me.

You can also run Join Me from Applications >

48 TROUBLESHOOTING, TECHNICAL AND WARRANTY INFORMATION

TROUBLESHOOTING AND FAQ’S Please check the manual thoroughly before contacting Telstra.

Symptom Solution Check the ring tone and ring volume settings No incoming ring under Profiles. or alarm tone Check the handset is not muted (Long press the # key) (No) keytones Check the key tone settings in the current when pressing profile. keys Menu > Settings > Profiles > Edit. Dial **61*101** 30# and press send/call. How do I extend Please note the default is 15 seconds and the the incoming ring maximum ring time is 30 seconds. time?

49 Symptom Solution How do I change Edit the current profile and select a new tune the Ringtone? from the Audios directory. Check for network coverage. A phone number Check whether any call restrictions are set. cannot be dialled Menu > Settings > Call > Call Barring. Your phone may not be setup with correct MMS messages network settings, contact Telstra to setup. This cannot be sent or type of content may be restricted by your received. service. Press the # key to select different text modes, How do I change to scroll to select the required mode. Predictive Text? The handset remembers your last setting. Check: Menu > Settings > Connections > PC Connection > USB See the Join Me User Guide on your CD. Uninstall and re-install the CD software. I cannot connect to See FAQ’s at http://www.zte.com.au/ for more Join Me assistance.

50 Symptom Solution My phone is slow Power cycle your phone to refresh the memory. to respond, Delete old SMS messages and other content. handset storage Restore default settings: problems Menu > Settings > Phone > Master Reset > 0000 Possible network coverage issue. Check the signal level. With only 1 or 2 bars, the battery has The battery to work harder to maintain network contact. Limit discharges quickly multi-media and Bluetooth usage to save power. The battery may be worn out. Confirm the charger is properly inserted. Remove the battery, clean the contacts and check it is inserted correctly. The battery may I cannot charge the be worn out. phone Tip: Charge the phone using the supplied USB cable.

Menu > Messages > New message > Text message From the phone number field press the down How do I write an arrow to move into the text area. Use predictive SMS? text or abc mode to type words using the keypad.

51 Symptom Solution An alarm or calendar event switches the The handset handset on automatically. switches on or off Automatic power on/off could be set, see automatically Menu > Settings > Phone > Auto power on/off The handset The handset is charging in the off state. Press switches off after and hold the Red key to switch the handset ON. charging. My phone is not Turn Bluetooth on. Set visibility to Show. able to connect to Possible compatibility issues. Manufacturers other Bluetooth incorporate different Bluetooth profiles. Not all devices functionality is supported. Web pages are not Change Smart fit mode in Browser > Settings > displayed clearly Advanced Settings To delete a repeat alarm, change it to a once How do I delete a alarm and set it, for example, 2 minutes from repeat alarm? the current time. Once the alarm has occurred it will automatically be purged from the alarm list

52

ERROR MESSAGES

Message Solution Check a valid (U)SIM card is inserted No (U)SIM detected See Getting Started Enter the correct PIN code supplied by your Enter PIN code service provider Enter PUK code Contact Telstra to get the PUK code Enter handset lock The default handset lock code is 0000 code Check the file type is supported by the handset. File does not exist On your PC or MAC, make sure the file is closed. or is in the wrong Re-send the file using Join Me or Bluetooth format transfer. Handset memory is full. Delete unwanted files, Insufficient messages, emails & videos to create more user Memory space. Check PC Device Manager and make sure the Cannot Connect to drivers are installed correctly. Re-Install the Join Me drivers manually.

53 TECHNICAL SPECIFICATIONS Network UMTS 850, 2100 MHz HSDPA 3.6Mbps Compatibility GSM 850, 900, 1800, 1900 MHz Dimensions Approx 119mm x 56mm x 17mm L×W×H Approx 125g (Including standard battery) Features MP4 video, MP3 audio, 3MP rear camera, USB, MIDP 2.0 JAVA, 2.4” 262K colour Daylight Viewable QCIF LCD display with 240 x 320 pixels, MMS, Email, FM Radio, Calendar, Speakerphone, Voice Recorder, Spoken keys, Bluetooth 2.0 Stereo, approx 115MB user memory, external RF port, TTY capability Battery 1900mA hours, Lithium ion (Li-ion) Standby time* Up to 300 hours Talk time* Up to 8 hours Charge time Approximately 3-4 hours Battery Life Approximately 400 charge cycles Supported JPG, BMP, GIF, MP3, WAV, MID, WMA, AAC+, Codecs AMR-WB, MP4, 3GP, TXT Bluetooth 2.1 HSP, GOEP, A2DP, FTP, PBAB

54 Important Information Talk and idle times are based on ideal network conditions. The use of applications and local network conditions can reduce battery life.

SUPPORT INFORMATION • For Warranty Service directions please consult Telstra . • All calls for PIN number enquiries, Network problems, Web Access, Account and Billing Information, (U)SIM card registration and other general enquiries should be directed to your Service Provider.

WARRANTY INFORMATION The warranty does not apply to defects or errors in the product caused by (a) Normal wear and tear (b) Misuse including mishandling, physical damage, improper installation – including battery, RF and USB ports, and any unauthorized disassembly of the product. (c) Water, exposure to solvents or any other internal liquid damage caused by misuse or not closing covers. (d) Any unauthorised repair or modification. (e) Power surges, lightning, fire, flood or other natural events. (f) Use of the product with unauthorized third party products such as generic chargers. (g) Any other cause beyond the range of normal usage for products. Note: Consult the warranty card for full information 55 EXTRA INFORMATION SAFETY AND GENERAL INFORMATION

The handset contains delicate electronic circuitry, magnets and battery systems. You should treat it with care and pay attention to the following points: • Handle the handset with care. battery in direct sunlight or near Do not drop or throw the other heat sources where handset. temperatures could exceed 45°C. • Do not immerse in any liquid. • Keep the handset, battery, The handset contains a liquid charger and other accessories detection sticker and the away from children. warranty will be voided by any • In the unlikely event of a battery liquid damage. Always close the leak avoid contact with your battery and port covers to eyes or skin. Flush with water maintain protection against and consult a doctor. liquid damage. • Observe and obey warning signs • Do not place the handset near at petrol stations, airports and computer disks, credit cards, hospitals. and other magnetic media. The • The operation of some medical information contained on disks electronic devices, such as or cards may be erased or hearing aids and pacemakers, damaged. may be affected by the handset. • Do not leave the handset or • Take care not to allow metal

56 objects such as coins or keys to • Do not attempt to dismantle the come into contact with the handset or any of its battery terminals. accessories. • Do not dispose of batteries in a • Do not place the handset close fire. to the edge of a table in case it • Do not throw used batteries into moves when set on vibrate household rubbish, return them mode. to a recycling point • Do not put the handset into a • Do not connect the handset to microwave oven, dryer, or non genuine or 3rd party high-pressure container. chargers. • Don’t use the handset • Only use the supplied charger. immediately after a sudden • Be careful not to pierce the temperature change eg. from an battery with sharp objects and air conditioned environment to do not use damaged batteries. high temperature and humidity • Do not disassemble or modify outside. In such cases there the battery. could be condensing moisture • Stop using the battery if inside the handset which can abnormal heat, odour, cause internal damage. Switch discolouration, deformation, or off and leave for 30 minutes abnormal condition is detected before use. during use, charge, or storage. • Do not use the handset while • Do not put the battery in your driving or operating other mouth. machinery. • Only use original replacement • Do not use the handset where batteries. blasting is in progress.

57 • Switch the phone off when battery life is considerably boarding aircraft. reduced. • Do not leave the handset at the • When the battery is thrown away bottom of a bag where it may be cover the terminals with damaged by sharp objects. insulating tape. • At high volume, prolonged • Please recycle the packaging listening to audio devices can and all parts cause hearing loss. • Emergency service coverage is • Do not leave the handset dependant on network discharged or disconnected for a availability and battery status. long time, otherwise your • It is always good practice to personal data may be lost. switch off the handset regularly. • Remember to make backup • Do not expose the handset to copies of all important data on oils or solvents. the handset. • If you have an alarm set the • Take care when the phone is in handset switches on at the your pocket. Sitting down may prescribed time. damage the handset. • Please keep the battery cover • It is normal for the handset to and all port covers closed to become warm while the battery maintain IP67 protection against is being charged. dust and liquid damage. • Under poor network conditions

58 PC SOFTWARE REQUIREMENTS Join Me PC Software included supports Microsoft Windows 7, Vista (32 and 64 bit), XP with Service Pack 2 & 3. A limited version of Join Me is supplied that supports MAC OS 10.5, 10.6, 10.7 ZTE cannot guarantee that third party hardware or software is compatible with this product.

WARNINGS AND SAFETY NOTICES Please read all the safety notices before using this device. Do not use the phone near fuel or chemicals or in any prescribed area such as service stations and refineries. Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your mobile phone and accessories.

COPYRIGHT © 2013 ZTE CORPORATION ALL RIGHTS RESERVED. Ver 1.1 May 2013 No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation. ZTE Corporation operates a policy of continuous development. ZTE Corporation reserves the right to make changes and improvements to any of the products described in this document without prior notice.

59 LIMITATION OF LIABILITY ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential damages resulting from or arising out of or in connection with using this product, whether or not ZTE had been advised, knew or should have known the possibility of such damages. Refer to the enclosed warranty card for full warranty and service information.

RF SAFETY INFORMATION The handset has an internal antenna located at the top of the phone. For optimum performance with minimum power consumption do not cover the antenna area with your hand. Hold the handset between thumb and finger in the middle of the device. Covering the antenna affects call quality, may cause the handset to operate at higher power level than needed, and may shorten talk and idle times.

RADIO FREQUENCY ENERGY The handset is a low-power radio transmitter and receiver. When switched on it intermittently transmits radio frequency (RF) energy (radio waves). The transmit power level is optimized for best performance and automatically reduces when there is good quality reception. Maximum power is only used at the edge of network coverage so under most circumstances the power output is very low. Under poor network conditions the phone transmits at a higher power, may get hot and have a significantly shorter battery life.

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DECLARATION OF CONFORMITY - SAR (SPECIFIC ABSORPTION RATE) We declare that the product(s) detailed in this manual, and in combination with our accessories, conform with the essential requirements of The Radio Communications Standard (Electro-magnetic Radiation Human Exposure) 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997. The highest value SAR recorded for this device is 1.22 W/Kg.

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