LET’S GET THIS SHOW ON THE ROAD You must be excited about your brand new Telstra Tough™ 3 This guide will help you get to know your new Telstra Tough 3 and take you through some of the basics step by step. So you can get the most out of your new phone, set aside some time to explore and play around with all the handy features. By the way, your Telstra Tough 3 mobile phone is Blue Tick approved which means it’s recommended for rural and regional handheld coverage, and it is IP67 protected which means it has protection against dust and water ingress. The phone is designed to survive submersion to 1m depth of liquids, but should never be intentionally submerged. See the Extra Information section and your warranty card for more details. 1 WHAT’S INSIDE 03 Lets get started 04 Getting to know your Telstra Tough 3 10 Getting Connected 22 Contacts 25 Messages and Emails 34 Extra Features 42 Join Me PC and MAC Connection Software 48 Troubleshooting, Technical and Warranty Information 55 Extra Information 2 LET’S GET STARTED YOUR PACKAGE CONTAINS THE FOLLOWING: • Telstra Tough 3 handset and battery • Telstra Pre-Paid Next G® SIM card • AC charger and USB charging cable • Stereo headset • Telstra Pre-Paid Welcome Guide • This Getting Started Guide • Manufacturer’s warranty card • Mobile Muster recycling bag 3 GETTING TO KNOW YOUR TELSTRA TOUGH 3 Front camera Earpiece Daylight viewable Direction Keys, OK Display Key Use the Direction Keys to navigate & access shortcuts. Left & Right Soft OK key to confirm. Keys Performs the function shown on Power / End Key the display Hold down to power On or Off. Call Key Press to End a call. Dial a number, answer a call, show C Key Call History Clear text, * Key backspace Lock / Unlock the # Key keypad. Switch to Meeting Access text Mode symbols. Change text modes Insert a Pause or Wait command. Microphone 4 GETTING TO KNOW YOUR TELSTRA TOUGH 3 External antenna port Camera Speaker Charging Port Headset port Battery Cover Thumb catch to open the battery cover 5 INFORMATION BAR ICONS 3G Signal Strength Battery Level Indicator GSM Signal Strength Alarm is set EDGE Signal Strength Missed Call New SMS Message Missed Video Call Message Memory is Full Bluetooth ON New MMS Message Silent Mode TTY Mode Vibrate mode enabled New E-mail Call Forward is Active Headset and Vibrate Mode Data channel available New Wap Push Message Data channel active (PDP) Headset Mode Roaming Memory card inserted High Speed data access FM Radio Flight Mode 6 MENU QUICK REFERENCE GUIDE MENU QUICK REFERENCE GUIDE CONTINUED... 7 MENU QUICK REFERENCE GUIDE CONTINUED... 8 MENU QUICK REFERENCE GUIDE CONTINUED... 9 GETTING CONNECTED 1. INSERT SIM CARD • Use the thumb catch on the bottom corner of the handset to open the battery cover. • Insert the SIM card with the gold chip facing down and the slanted edge on the top left as shown. Please Note: You can purchase a microSD memory card to expand the memory. The device can support up to 32GB microSD(HC) cards. 10 2. INSERT THE BATTERY • Insert the battery as shown by lining up the gold tabs on the battery with the gold pins in the battery compartment. • Gently push down on the battery until it clicks into place • Line the battery cover up correctly from the top and press gently to close the case. • Make sure all port covers are properly closed to maintain the Ingress Protection against liquids and dust (IP67). 3. SWITCH THE PHONE ON OR OFF • Press and hold the red key until the screen lights up. 11 CONNECTING THE CHARGER • Insert the charger lead carefully with the plug and socket aligned correctly as shown. • The plug and socket are shaped so they will only fit together one way. • The phone can also be charged by connecting it to a computer using the USB lead supplied. • A sound is played when the charger or USB cable is inserted into the handset. Important Notes • Only use the AC charger and USB lead supplied. Close the USB port cover after use. • Physical damage to the USB port is NOT covered by warranty. • Normal charge time is 3-4 hours. • Do not leave on charge for more than 24hrs. • When not using the phone for long periods remove the battery. • Charge the battery between 0°C~45°C. • Charge the battery promptly when flat. • With poor network conditions (less than 2 bars) battery life is reduced. • To maximise battery life turn off Bluetooth and limit multimedia functions. 12 HOW TO NAVIGATE THE MENU • The Main Menu is a grid of icons that are used to access key features on the phone. • You can view the menu as a List or Grid by pressing the left soft key. • From the home screen press the centre button to access the main menu. Use the direction keys to move up, down, right or left and press the centre button to select the function or for OK. • You can also press the corresponding number key as shown on the grid below. Eg Menu followed by the # key will open up the Camera. 13 Handy Hint SHORTCUTS From the Home screen press the direction keys to launch the default Shortcuts: My Place Browser Messages Contacts To change default shortcuts • Open the Menu screen and navigate to Settings. Highlight Phone using the up and down arrow keys and press OK. Navigate to Shortcut keys and set your preferences. HOW TO SET THE TIME AND DATE The time and date is set automatically from the network. It takes a few seconds to update when the phone is first switched on. If you need to update these settings, open the menu screen and navigate to Settings. Use up and down keys to select Phone and then Time and Date in the next screen. You can now change to 12 or 24 hour format or switch off automatic updates to manually set the time & date. 14 HOW TO CHANGE THE RINGTONE • Open the Menu screen and navigate to Profiles. • Choose one of four profiles which can be customised with individual settings. Use the up and down arrow keys to scroll through the profiles and press the left soft key to Edit the highlighted profile. • To change the ringtone, navigate through the list until Voicecall ringtone is highlighted and press the centre key to modify. Press the centre key to open the Audios folder. Press the centre key again to open the Ringtone folder or My Audios to choose songs that have been manually loaded onto the phone. To manually load songs to your phone, refer to ‘JOIN ME PC AND MAC CONNECTION SUITE’ on page 42 for more information. • Use the up and down arrow keys to scroll through list of ringtones and press the centre key to set and save the ringtone. Press Back to go back through the menus, or the Red end key to Exit. 15 HOW TO ADJUST RINGTONE VOLUME • Open the Menu screen and navigate to Profiles. Choose one of four profiles which can be customised with individual settings. Use the up and down arrow keys to scroll through the profiles and press the left soft key to Edit the highlighted profile. • Scroll down to option 3 for Ring volume and press the centre key to modify. • Scroll up and down to select volume level and press the centre key to save. Handy Hint From the home screen you can switch the phone to meeting mode by holding down the # key. A speaker symbol with an X next to it will appear in the top of the screen. To switch meeting mode off hold down # key until symbol disappears. 16 HOW TO LOCK/UNLOCK THE KEYPAD • To lock the keypad hold down the star key until you see Keypad locked • To unlock, press the centre button for Unlock then press the star key. • Whenever the screen is locked ‘Unlock’ is displayed in the bottom centre of the screen. Handy Hint You can set the phone to Auto key lock which automatically locks the keys after a set period of time. To adjust period of time or switch key lock on or off open the Menu screen and navigate to Settings. Use the direction keys to select Phone and then to Auto Keyguard and press OK. 17 HOW TO MAKE A VOICE CALL • Enter the number on the keypad then press the Green Call key. • If the number already exists in your Contacts, possible matches are listed where you can use the Up and Down arrows to select. You can also call a number from your Contacts. • Select Menu, navigate to Contacts and press OK. • Use the up and down keys to search for your contact and press the green call key to dial. • Press the OK key to activate Speaker (Loudsp.) mode during a call • To end the call press the Red key. Handy Hint The volume keys which are the up and down keys can be used to increase or decrease the volume of the person on the other end only during a call. HOW TO ANSWER AN INCOMING CALL • Press the green key or OK to answer the call. Press OK for Speaker (Loudsp.) mode. • Press the red key or Reject to end the call. 18 CALL FEATURE SUMMARY Check the table below to quickly find the Call Feature you require: Function Description Menu Selection Call a Contact Access your Contacts list Down arrow key > and dial directly from your Scroll up or down to chosen Contact.