Glenrothes Area Committee

Conference Room 2, Ground Floor (West), House, North Street, Wednesday, 8th June, 2016 - 9.30 a.m. ______

AGENDA

Page Nos.

1. APOLOGIES FOR ABSENCE.

2. DECLARATIONS OF INTEREST - Members of the Committee are asked to declare any interest(s) in the particular items on the agenda and the nature of the interest(s) at this stage.

3. MINUTE – Minute of meeting of Glenrothes Area Committee of 3 - 5 11th May, 2016.

4. COMMUNITY SAFETY REPORTS

(a) Operational Briefing on Policing Activities within 6 - 10 Glenrothes Area – Report by the Local Area Commander Central Division, Fife Division of Police .

(b) Performance Report for the Scottish Fire and Rescue 11 - 20 Service Local Senior Officer Area of Fife - Glenrothes Area - Report by the Station Manager, Glenrothes, Auchtermuchty and Newburgh Fire Stations, Scottish Fire & Rescue Service, East Delivery Area (Fife).

5. RECYCLING SERVICE IMPROVEMENT TRIALS - Report by the 21 - 27 Head of Assets, Transportation and Environment.

6. GLENROTHES AREA LOCAL COMMUNITY PLAN ANNUAL 28 - 48 REPORT 2015-2016 - Report by the Head of Community and Corporate Development.

7. GLENROTHES AREA GREENSPACE ACTION PLAN 2016 - 49 - 56 Report by the Head of Area Services.

8./

1 - 2 -

Page Nos.

8. COMPLAINTS UPDATE - Report by Head of Customer Service 57 - 75 Improvement.

9. AREA TRANSPORTATION WORKS PROGRAMMES - Reports by the Head of Assets, Transportation & Environment on:-

(a) 2015/2016 Final Report; and 76 - 84

(b) 2016/2017 Progress Report. 85 - 92

10. NOTICE OF MOTION -

In terms of Standing Order No. 29 the following Notice of Motion has been submitted:-

“Glenrothes Area Committee notes and recognises the one year anniversary of the closure of Tanshall Primary School; records its thanks to all of the teachers, staff and others for their support with the integration of the former pupils of Tanshall Primary School into their current schools; further commends in particular the work done by CH@T, Community Help @ Tanshall, in promoting strong relationships within Glenrothes West community; and agrees to install a commemorative plaque, on behalf of all staff, pupils, parents and CH@T, at the site where Tanshall Primary School once stood”

Proposed by Councillor Julie Ford Seconded by Councillor Craig Walker

11. PROPERTY TRANSACTIONS - Report by the Head of Assets, 93 - 96 Transportation & Environment.

Linda Bissett Head of Democratic Services Finance & Corporate Services

Fife House North Street Glenrothes KY7 5LT

1st June, 2016.

If telephoning, please ask for:- Elizabeth Mair, Committee Administrator, Fife House, Glenrothes Telephone: 03451 555555 Ext. 442304 or E-mail: [email protected]

Agendas and papers for all Committee meetings can be accessed on www.fifedirect.org.uk/committees 2 Glenrothes Area Committee 8th June, 2016 Agenda Item No. 3 2016.G.A.C.234

THE FIFE COUNCIL - GLENROTHES AREA COMMITTEE - GLENROTHES

11th May, 2016 9.30 a.m. – 11.00 a.m.

PRESENT: Councillors Bill Brown (Chair), John Beare, Altany Craik, Ian Crichton, Julie Ford, Fiona Grant, Kay Morrison, Ian Sloan, Ross Vettraino, Craig Walker and John Wincott.

ATTENDING: Norman Laird, Area Services Manager (Glenrothes Area); Louise Bell, Senior Manager, Residential & Day Services & Field Work East, Cindy Graham, Service Manager – Home Care, Health and Social Care Integration; Sarah Johnston, Access Officer, Parks, Development and Countryside, J.P. Easton, Area CLD Manager (Glenrothes Area) and Jim Leitch, Team Manager, Parks, Streets and Open Spaces, Communities Directorate; Andrew Ferguson, Manager (Committee Services) and Susan Williams, Committee Administrator, Finance and Corporate Services.

357. MINUTE

The Committee considered the Minute of Meeting of the Glenrothes Area Committee of 13th April, 2016.

The Chair advised that the minute was submitted for approval and that matters arising from it would not normally be considered, other than matters relating to its accuracy.

Decision

The Committee approved the minute.

358. PUBLIC RIGHT OF WAY DIVERSION – SOUTH STREET, GLENROTHES

The Committee considered a report by the Head of Area Services seeking approval for the diversion of a Public Right of Way at South Street, Glenrothes.

Decision

The Committee approved the diversion of the Public Right of Way under Section 208 of the Town and Country Planning (Scotland) Act 1997.

359./

3

2016.G.A.C.235

359. ANNUAL REPORT ON OUTCOMES OF CARE INSPECTORATE INSPECTION AND GRADING PROCESSES

The Committee considered a report by the Chief Social Work Officer detailing the range of inspections that had been undertaken by the Care Inspectorate in respect of Social Work Services provided in the Glenrothes Area in 2015/16 and the grades awarded.

The decision of the Chair not to permit further questioning by a member was challenged under Standing Order No. 62. There being a show of hands in which four supported the challenge a vote was taken on whether the Chair’s decision not to allow further discussion and questioning regarding the incentive that could be used to drive continuous improvement by not placing people in establishments at grade 3 by the Care Commission Inspectorate be challenged.

Vote

Support for Challenge 5 votes Support for Chair’s Decision 6 votes

Accordingly, the challenge fell as the required 2/3rds majority of members voting against the ruling of the Chair was not achieved. The decision of the Chair was therefore adopted.

Decision

The Committee:-

(a) agreed that an elected member briefing note be circulated containing information on the capacity of all care establishments in Fife;

(b) agreed that the Chief Social Worker Officer advise local members when a Care Home Inspectorate Report was available on line and also highlight any case in which an embargo had been placed on a particular establishment;

(c) agreed that future reports also contain the grading awarded by the Care Inspectorate by local group homes;

(d) note the outcomes of the Care Inspectorate inspection grading(s); and

(e) agreed that further reports on the outcomes of inspections undertaken within Fife Social Work Services, Glenrothes Committee Area, be brought to the Committee on an annual basis.

360./

4

2016.G.A.C.236

360. GLENROTHES COMMUNITY LEARNING AND DEVELOPMENT (CLD) DELIVERY PLAN 2016/17

The Committee considered a report by the Head of Community and Corporate Development seeking feedback on the new Glenrothes Area Community Learning and Development (CLD) Delivery Plan which had been developed to support the delivery of the Fife (CLD) Plan 2015/18.

Decision

The Committee:-

(a) agreed that measurable information be included within future reports; and

(b) noted the content of the Area Delivery Plan.

361. PARKS, STREETS AND OPEN SPACES INVESTIGATION REPORT

The Committee considered a report by the Executive Director, Communities detailing the full circumstances of the felling of the King’s Tree in John Dixon Park, Markinch, outlining the communication/consultation procedure (including notice given) regarding the condition report and the decision to fell the tree, and lessons learned from the experience.

Decision

The Committee noted the circumstances surrounding the felling and in future such matters would be reported to all Ward Members, Community Bodies, and the Community Council of the relevant area, with efforts being made through the media and other means to notify the wider community.

______

5 Glenrothes Area Committee

8th June, 2016 Agenda Item No. 4 (a)

Operational Briefing on Policing Activities within Glenrothes Area Report by: Chief Inspector Steven Hamilton, Local Area Commander, Central.

Wards Affected: 14, 15 and 16

Purpose

This report will update elected members on policing activity and proposed policing activity between November 2015 and April 2016.

Recommendation(s)

Members are requested to endorse action taken and to offer support to moving forward in addressing the identified priorities.

Resource Implications There are no resource implications.

Legal & Risk Implications No implications identified.

Impact Assessment No impact assessment is required as this report is for information only – This report does not propose change or revision to existing policies or procedures.

Consultation Consultation is an ongoing process involving elected members from Glenrothes Wards, local communities through community meetings and partner agencies through established meeting processes.

1.0 Background

This report provides members with an update with regards to the Area Plan priorities, campaigns and other initiatives undertaken by Glenrothes officers from November 2015 to April 2016. All police activity highlighted in this report was undertaken in line

6 with local and national objectives and in support of priorities within the Glenrothes policing area.

2.0 Area Plan

The identified Priorities and Objectives for Glenrothes Area are:

 Crimes of Dishonesty

 Antisocial Behaviour and Violent Crime

 Driver Behaviour

2.1 Crimes of Dishonesty

2.2 Crimes of dishonesty, ranging from theft and housebreaking through to bogus crime, were raised as a local priority through our Area Plan engagement process. As such we continue to work towards reducing instances of this type of crime with a combination of prevention, advice and enforcement. 2.3 Operation Monarda - A high profile day of action took place in May to target doorstep crime in the Glenrothes area. The most vulnerable of our community are targets for criminals with many becoming repeat victims. Additional officers from Police Scotland assisted with visits to areas and homes that may be vulnerable offering advice and support. Banks and builders merchants were visited to increase awareness of doorstep crime and vehicle stop points were carried out targeting suspect vehicles.

2.4 Business Watch - Business Watch creates a closer Business Community reducing the opportunity for criminals to operate undetected and to improve the flow of information and intelligence between the Business Community and Police. A dedicated Business Watch email address has been created for Glenrothes to allow them to pass information to one another and also to the Police. Similarly businesses can be alerted relatively quickly regarding any crime trends whether local or national. Through clear and identifiable signage this initiative acts as a valuable deterrent in the business community and this work is part of our ongoing drive to reduce crimes of dishonesty.

2.5 Neighbourhood Safety Group - Glenrothes Area Neighbourhood Safety Group consists of the Neighbourhood Watch and Community Safety Panel members. Through identifying funding streams and working in partnership with Fire, Police, Trading Standards and other partner agencies, the group carries out display stands in various prominent areas as well as a number of community based initiatives. These include The Kingdom Centre, Asda, Homebase, elderly events and public events. The group also has a display in the Kingdom Centre providing Community Safety advice and products.

2.6 The overall trend for crimes of dishonesty is positive and we have seen a reduction in instances of housebreaking and shoplifting in the last year whilst our solvency rate for both has increased. Never the less we are not complacent and the ongoing work detailed is aimed at further reduction and continued focus on this local priority.

7

3.0 Antisocial Behaviour and Violent Crime

3.1 Violent crime continues to be a key priority for Police Scotland and we place a strong focus on preventing instances of violence both in the home and in public places. Our approach includes tackling contributory factors such as alcohol and the management of licensed premises; to focus on repeat offenders with effective use of bail and restrictions and to provide support to victims through a range of police and partnership processes.

3.2 Violence Reduction Group - In February 2016 Fife Division created a Violence Reduction Group providing oversight for violence in Fife. The group is supported by analytical products that help to create actions plans aimed at tackling violence both in public and in private places and will support our continued focus on violent crime throughout 2016 and beyond.

3.3 Glenrothes Flexi-unit Deployment - Glenrothes area, specifically Central and Thornton has experienced a spate of anti-social behaviour and minor violence throughout the first quarter of 2016. This can be partly attributed to youth disorder and minor violence focussed around Auchmuty, Glenrothes Town Centre and the Bus Station. We have responded to these issues in a number of ways.

 Enhanced partnerships with the 3 high schools to focus a multi-agency response to youth disorder that occurs both in school and in the wider community.  Campus officers embedded within local high schools to provide close partnership working and early intervention relevant to youth disorder as well as preventing young people from risk of harm through education and advice.  Youth Diversion activities aimed at improving access to all children regardless of economic means.  Enforcement activity targeting key locations with proactive police patrols and interventions.  Supported by the East Command Flexible Policing Unit. A national resource of 1 Sergeant and 6 constables deployed in our area to target violent offenders and proactive interventions associated with violence and disorder such as street drinking, carrying of offensive weapons and the responsible management of licensed premises.

3.4 Operation Tusker - Additional resources are secured at peak times. The deployment of Campaign Against Violence (CAV) officers, Flexible Policing Unit and the Alcohol and Violence Reduction Unit all provide support to local officers tackling ASB and violent crimes by visiting licenced premises and providing high visibility patrols in identified areas. Further assistance is secured through the use of Special Constables, mobile CCTV and the Fife Community Wardens.

3.5 Safer Communities Group - Through our partnership link at the Glenrothes Safer Communities Group we work with a cross sector of agencies to discuss and adopt a proactive and multi-agency approach to solve and prevent issues in our community; often issues that are causally linked to substance misuse, vulnerability and mental health which benefit from a multi-agency approach.

3.6 Safe Zones - Through focussed engagement with local young people they told us that they are concerned about personal safety, theft and violence. Fear of crime featured as did a desire for a safe space. Glenrothes Safe Zone is a modern,

8 engaging, exciting and relevant take on the outdated youth clubs of the past and will be open to all young people on a Saturday evening free of charge.

The planned initiative is a collaboration between Fife Council, NHS Fife, Community Learning Development and other organisations including Clued Up and Detached Youth Work.

4.0 Driver Behaviour 4.1 Issues such as speeding and dangerous driving and parking remain a key priority and are consistently highlighted through local engagement. 4.2 NADFLY - Artist studio NADFLY introduces ABC ROUTES, an innovative public art project launched in February 2016 in Markinch, Fife. Unique traffic signs attached to lamp posts on the streets of Markinch create an evolving set of new routes for the community to discover. Each route will be designated by an individual glyph design. A total of twenty-six glyphs will represent twenty-six routes, forming an alphabet of pathways through the town. The project is a way to support active travel provision in the town. It encourages parents and guardians to walk to school with their children reducing vehicles on the road at key times whilst promoting road safety and positive travel choices. Led by Markinch Community Council we have been delighted to provide them with our support and input relevant to this innovative approach. 4.3 Operation Park Safe - Operation Park Safe has been implemented at every school in Glenrothes and involves both Police Officers and Fife Council Parking Attendants, carrying out high visibility foot patrols in the area of all our local Primary Schools at the start and finish of the school day to reiterate the Park Safe message and encourage all parents to park safely and considerately in the area of local schools. 4.4 Pop Up Jim - Glenrothes Community Team have rolled out their “Pop up Police Officer” affectionately known by the officers as “Pop up Jim”. This is a life size model of a police officer pointing a speed detection gun towards oncoming traffic. This has been deployed on identified roads in response to local concerns identified at local community meetings. This method of reducing speed in the community has already yielded positive results with many members of the public commenting on how these signs are so life like they have caused them to not only reduce their speed but also act as a reminder of the issues surrounding speeding. 4.5 Community Speed Watch - Community Speed watch is a traffic monitoring initiative coordinated by Police in partnership with other agencies, but managed and run by local Community Policing teams and volunteers from the local community. The initiative aims to monitor and address public concerns in respect of speeding and the associated problems and risks caused by this issue. The scheme is simple to operate with fully trained community volunteers working alongside local Police Officers to operate roadside checks utilising specialist equipment. Registration numbers of vehicles identified as exceeding the speed limit are recorded and a letter is sent to the registered owner informing them that their vehicle has been noted to have exceeded the speed limit and asking them to abide by the speed limit in future.

9 Having recruited new volunteers Glenrothes Community Team will re-launch Community Speed Watch in June 2016. 4.6 Road safety, both in terms of prevention and enforcement, is a key aspect of community policing and our officers deploy regularly into areas of concern linked to speed and dangerous driving on a daily basis. In the last 12 months 135 drivers have been subject to speeding tickets in the town. Officers regularly issue warnings and provide advice.

6.0 - CONCLUSION

I ask for you to endorse the Policing Commitments at Glenrothes and look forward to your continued support.

Steven Hamilton Chief Inspector Local Area Commander Central Division Fife Division of Police Scotland

10 Glenrothes Area Committee

8th June, 2016 Agenda Item No 04 (b)

Scottish Fire and Rescue Service Performance report for the SFRS Local Senior Officer Area of Fife – Glenrothes Area Report by: Graham Arnott, Station Manager, Glenrothes, Auchtermuchty and Newburgh Fire Stations ,Scottish Fire and Rescue Service East Delivery Area(Fife) Wards Affected: All within Glenrothes Area

Purpose The purpose of this report is to provide the committee with the annual performance report of the SFRS for the Glenrothes committee area for the period April 1st 2015 to March 31st 2016. This will provide the committee an opportunity to gain an overview of SFRS response and prevention activities within Glenrothes and in turn evidence our performance against our key areas within the SFRS Glenrothes Area Operating Plan 2014-17.

Recommendation(s) The committee is asked to: 1. Consider our performance and associated incidents across the range of performance indicators within this covering report and the attached ward report. 2. Acknowledge the continued performance specifically relating to reduction in fire fatalities and casualties as an average over the 5 year period (-25%) and reduction in deliberate fire setting as an average over the 5 year period (-30%).

Resource Implications Not applicable

Legal & Risk Implications The Police and Fire Reform (Scotland) Act 2012 provides the statutory basis for fire reform, including the responsibility to:

• put in place statutory planning and reporting requirements including providing facilities for consultation;

• make new arrangements for strengthening local engagement and partnership working, including a new statutory role in the Local Senior Officer and development of local fire and rescue plans linked to community planning, along with clear powers for local authorities in relation to the provision of fire and rescue services in their area.

11 All significant risks associated with priorities described within the Local Plan are addressed within our Service Risk Registers. Failure to evidence progress in relation to our priorities carries a significant risk to the reputation of the Service in relation to our statutory duty of Best Value.

Impact Assessment

An Equality Impact Assessment (EqIA) checklist is not required as this report does not have any immediate implications for service delivery and policy.

The information presented within the attached Fife Ward Analysis report provides an opportunity for members to review and gain an insight into SFRS local performance in relation to the SFRS Glenrothes Operating plan priorities for Glenrothes.

Consultation

The Ward Analysis report has been distributed to the Fife Community Safety Partnership, all local SFRS staff and managers to ensure all partners are aware of the key performance indicators and their status.

1.0 Background

1.1 This is the annual report for the year 2015-2016 and covers the period from April 1st to March 31st inclusive and provides comparative data across previous years for the same period.

1.2 Key performance areas for scrutiny within the attached report which are the key priority areas of the Local fire plan for Fife and the Glenrothes Operating plan are as below

 Reduction in accidental dwelling fires  Reduction in fire casualties and fatalities  Reduction of deliberate fire setting  Reduction of fires in non-domestic property  Reduction in Casualties from non-fire emergencies  Reduction in unwanted fire alarm signals

12 2.0 Key performance results summary

2.1 Reduction in accidental dwelling fires

 Increase of 8 incidents on same period last year across the committee area

 Fife total = 252 accidental dwelling fire incidents for the period 2015/16

45 42 42 39 40 34 35 28 30 25 20 15 10 5 0 2011/12 2012/13 2013/14 2014/15 2015/16 .

Figure 1 – number of accidental dwelling fires within Glenrothes over a 5 year period.

25 21 21 20 17 15 15 13 13 12 11 11 10 10 10 10 10 6 5 5

0 Ward 14 Ward 15 Ward 16

Figure 2 – number of accidental dwelling fires within each Glenrothes ward over the 5 year period. The 2015/16 Fife ward Average is 11.

13 The SFRS continue to provide greater quantities of home fire safety visits throughout Fife, which include the fitting of smoke detection where appropriate and ensuring the message to call SFRS on hearing the alarm sound. This is combined with the support SFRS provide to social and health care partners with the Telecare fitting programme thus ensuring vulnerable communities smoke and heat detectors are connected to the social work contact centre we should therefore expect instances of calls to increase. We should also however expect the incident severity to be continually reduced by the early warning provided by the fire protection equipment and the prompt response and mobilisation of SFRS resources to ensure our vulnerable residents are supported and appropriately protected. Several incidents resulted in utilising the SFRS safeguarding adults’ policy to engage with partners to highlight and provide further support to individuals identified as in need of further support. This includes engaging with social services to review cooking arrangements, identifying chaotic lifestyle and seeking solutions to provide support.

2.2 Reduction in fire fatalities and casualties (including precautionary check-ups)  No increase on same period last year

 One Fire Fatality over the 5 year period in 2011-12

 5 year average reduction of 25% for 2015/16

Fife total for period 2015/16 = 33 casualties.

18 16 16 14 12 10 8 8 66 6 5 4 2 0 2011/12 2012/13 2013/14 2014/15 2015/16

Figure 3- number of fire fatalities and casualties, including precautionary check-ups.

14 9 8 8

7

6 5 5 4 4 4 333 3 3 2 2 2 2 1 1 1 1 0 0 Ward 14 Ward 15 Ward 16

Figure 4 – number of fire casualties, including precautionary check-ups within each Glenrothes ward over the 5 year period. The 2015/16 Fife ward Average is 1.

Current preventative strategies include increased identification of at risk residents by partner agencies and onward referrals to SFRS who undertake to provide advice and further support including the provision of equipment where appropriate. This includes smoke alarms, telecare alarms, Wi-Fi hard of hearing alarms and fire retardant bedding and blankets. In 2015/16 the SFRS in Fife introduced a stock of fire retardant bedding and blankets. These are provided to vulnerable clients during visits by the local SFRS community safety staff for the most vulnerable clients who have been referred by social and health partners due to poor smoking management. The provision of such equipment combined with additional risk assessed care plans by social and health directly contribute to reductions in fire casualties.

15 2.3 Reduction in deliberate fire setting  25% reduction on same period last year = decrease of 32 incidents  Target for year end is to continually reduce the number of deliberately set fires.  5 year average reduction of 30% for 2015/16

Note – Fife total = 702 for period 2015/16

250 214 200 139 150 127 130 98 100

50

0 2011/12 2012/13 2013/14 2014/15 2015/16

Figure 5- deliberate fires within the Glenrothes Area.

100 92 90 80 65 66 65 70 62 60 56 57 50 50 41 40 35 33 34 29 29 30 27 20 10 0 Ward 14 Ward 15 Ward 16

Figure 6- number of deliberate fires within each Glenrothes Ward over the 5 year period. The 2015/16 Fife ward Average is 31

Work is underway across the Fife area to ensure the rise in deliberate fire setting during the spring/summer period is minimised where possible. The spring/summer thematic action plans are underway and aim to achieve reductions across all deliberate fire setting indicators. Examples of activities include schools visitations, community clean-up activities, engaging with youth groups, diversifier programme and engaging with business premises to encourage positive waste management etc.

16 2.4 Reduction of fires in non-domestic properties  41% decrease on same period last year  Target for year end is to continually reduce the number of fires in non-domestic premises.  Post Fire audits will be used to identify trends in incident cause and origin and to ensure compliance with fire safety standards for the coming year.

Fife total = 131 for period 2015/16

30 28 24 25 22 19 20 14 15 10 5 0 2011/12 2012/13 2013/14 2014/15 2015/16

Figure 7- fires in non-domestic properties within the Glenrothes Area

16 14 14 14 12 12 11

10 9

8 77 7 6 6 5 4 4 4 2 2 1 1

0 Ward 14 Ward 15 Ward 16

Figure 8- number of fires in non-domestic properties within each Glenrothes ward over the 5 year period. The 2015/16 Fife ward Average is 6. Local fire safety enforcement officers continue to conduct post fire audits within non domestic properties to ensure the management of fire safety is being fully complied with and lessons learned post fire are adopted and enforcement action taken if necessary.

17

2.5 Reduction in fatalities and casualties from non-fire emergencies – *RTC Only

14 12 12 10 10 88 8 6 4 3 2 1 0000 0 ‐2 2011/12 2012/13 2013/14 2014/15 2015/16

Figure 9- casualties and fatalities attended to by SFRS-RTC only.  Column 1 Casualties = No increase in casualties on same period last year  Column 2 Fatalities = No fatalities for the past 4 years of the 5 year reporting period  Fife total = 3 fatalities and 111 non-fatal casualties for period 2015/16  *Transportation services should be consulted to gain information of all road fatalities and casualties to inform trend analysis etc.

9 8 8 7 7

6 5 5

4 33 3 3 2 2 2 2 2 2 1 1 1 0 0 0 Ward 14 Ward 15 Ward 16

Figure 10- number of casualties from non-fire emergencies – RTC only, within each Glenrothes Ward over the 5 year period. The 2015/16 Fife ward Average is 5.

18 2.6 Reduction in unwanted fire alarm signals

 12% increase in false alarm calls on same period last year  Fife total = 2603 for period 2015/16

400 327 336 350 301 300 274 275 250 200 150 100 50 0 2011/12 2012/13 2013/14 2014/15 2015/16

Figure 11 = False alarm attendances

160 139 140140 140 133 126 120 105 103 99 100 88 85 87 76 80 73 63 58 60

40

20

0 Ward 14 Ward 15 Ward 16

Figure 12- number of unwanted fire alarm signals within each Glenrothes Ward over the 5 year period. The 2015/16 Fife ward Average is 113.

The unwanted fire alarm signals policy and procedure initiated in December 2014 is now fully embedded and has resulted in positive engagement with a number of identified premises who were not managing unwanted fire signals satisfactorily. All identified premises are making positive steps towards improvements and are fully committed to reducing UFAS and the associated unnecessary mobilisations all have been allocated a fire safety enforcement officer and have received a fire safety enforcement audit.

19 All attendances at UFAS receive a stage one investigation by the officer in charge to identify the cause and origin which allows measures to be adopted by the occupier at the time of activation to prevent reoccurrence. April 1st 2016 was the launch of the national UFAS electronic recording and reporting platform which will allow the collation of all cause and origin information to be managed to support the UFAS policy and procedure at both a local and national level. The built environment continues to impact on UFAS and the increased amount of alarm systems increases the potential for UFAS .The UFAS procedure and the launch of the recording and reporting tool will allow accurate targeted prevention and early intervention strategies to be developed in the coming months and where required provide robust evidence for enforcement action. Despite the increase in unwanted fire signals great improvement has been made across a number of premises who breached stage two and have since revised their systems and processes in line with our recommendations to ensure repeat locations were addressed.

3.0 Home Fire Safety Visits Undertaken

3.1 SFRS staff in Glenrothes undertook a total of 902 home safety visits against a target of 900 for the period 2015/16.

3.2 Advice on home safety is also offered to over 65s and those with children under the age of 5 in the home. Safety items such as blind cord cleats, socket covers and cupboard locks are handed out.

4.0 Conclusions

4.1 The ward analysis report evidences small positive results in some key performance indicators at the conclusion of the end of the planning year 2015/16 and highlights areas where improvements are sought. 4.2. Reducing risk to our communities continues to be our number one priority and the Service will continue to work in partnership with all our partners in an effort to continue these positive trends.

List of Appendices None

Background Papers  SFRS Operating Plan for Glenrothes Area 2014-17  Glenrothes area six monthly performance report.

Report Contact Graham Arnott Station Manager Glenrothes, Auchtermuchty and Newburgh Fire Stations Scottish Fire and Rescue Service East Delivery Area (Fife) Email – [email protected]

20 Glenrothes Area Committee

8th June 2016 Agenda Item No. 5 Recycling Service Improvement Trials

Report by: Ken Gourlay, Head of Assets, Transportation and Environment

Wards Affected: Wards 14 (Glenrothes West & Kinglassie), 15 (Glenrothes North, Leslie & Markinch) & 16 (Glenrothes Central & Thornton)

Purpose

The purpose of this report is to update members on the progress of the Bin Collection Trials in Markinch & Coaltown of Balgonie and Thornton & Stenton since March 2016.

Recommendation(s)

The Area Committee is asked to note and comment on the contents of this report.

Resource Implications

No changes since update report was submitted in March 2016

Legal & Risk Implications

No changes since the update report was submitted in March 2016

Impact Assessment

An EqIA has not been completed and is not necessary for the following reasons: It is not required because the report does not propose a change or revision to existing policies and practices.

Consultation

Not applicable

21 1.0 Background

1.1 In June 2015 a report was brought to the Glenrothes Area Committee regarding two bin collection trials to be carried out in:

1. Markinch & Coaltown of Balgonie 2. Thornton & Stenton

1.2 The two collection trials commenced in September 2015, this report provides an update on the work that has taken place since the last report was submitted in March 2016, and outlines future actions to be taken in the coming months.

2.0 Progress to date

Communications

2.1 Communications

The key communication activities that have taken place since the last update report are outlined below:

 Update newsletter with link to an online version of the survey was delivered to all trial households in late March.  Press release put out regarding the update report put up to March area committee.

2.2 Enquiries / comments / complaints

The summary of the customer contacts via the various sources has been updated. It includes details of the official complaints, comment and compliments logged through Lagan and Fife Direct, e-mails, letters and other requests for information such as freedom of information. Changes since the last update have been identified.

Type of Total No. New since Main Details (of new since last update) enquiry received last update Lagan 5 0 complaints  Struggling on 4 weekly trial Lagan &  Unhappy at potential for 4 weekly rolled Fife Direct 11 4 out in Fife (x2) comments  Unhappy about decrease in special uplift frequency on trial Lagan 1 0 compliment  Complaint regarding change in collection of brown bins over winter E-mails 29 17  Concerns over potential for 4 weekly collections being introduced (from those 22 outwith trial) (x2)  Additional capacity queries / requests (x2)  Information on trial request  Various queries re: monitoring / information in press (10)  Pest in non-trial area  Concerns over time AHP waste Letters 3 1 potentially in bins & concerns over fortnightly service.  Details of vehicle type & number and EIR/FOI’s 4 1 results.

2.3 Media

There has been renewed media (and public) interest in the trials since the last update report was submitted to committee in March. The table below identifies changes in the numbers since the last report:

Total Number since number last update Total media to date 106 37 Positive 43 8 Neutral 33 10 Negative 27 16 No details 3 0

In addition to the articles and other media detailed in the table above, an online petition has been started by a member of the public from out with the trial areas against the potential decrease to landfill collections. The petition has 5,148 signees but has not yet been submitted to the council through the formal petition process.

Monitoring

2.4 Monitoring overview

A high amount of monitoring is being carried to determine if the trials are going to meet the benefits / acceptance criteria set out in the business case. The following paragraphs outline the work and results obtained since the last update report.

2.5 Tonnages

2.5.1 Kerbside Collections

As reported in the last update it won’t be possible to give definitive figures of the amount that landfill and recycling has changed until the trial is complete. However the trend reported in the last update of an increase in recycling and decrease in landfill is still being observed across both trials.

23 2.5.2 Recycling Centre Tonnages

In addition to monitoring the amount collected via the landfill bins, we are also continuing to monitor the amount of landfill waste going through Glenrothes Recycling Centre to monitor any impact the trials are having. Tonnages through the site continue to go up and down and no link between the trials has been identified so far. We’ll continue to monitor tonnages for the duration of the trial. The longer period will hopefully allow of any impact to be shown.

2.6 Brown bin collections

Over the winter months (Dec – Feb) brown bins were emptied every four weeks rather than the usual two. Extensive monitoring was carried out to any impact in terms of people using the brown bins and impact on the amount of food & garden waste collected. The brown bins returned to fortnightly collection after the March collections. The main points of the findings were:

 A higher number of bins were presented on each collection on both trials compared to Dec-Feb 14/15: o Markinch / Coaltown –up from 41% in 2014/15 to 53% in 2015/16 o Thornton / Stenton – up from 42% in 2014/15 to 55% in 2015/16  Participation monitoring was carried out for 340 households in Markinch / Coaltown and 324 households in Thornton / Stenton. Over the 3 winter brown bin collections it was found that: o Markinch / Coaltown - 76% of households presented their brown for collection at least once o Thornton / Stenton – 77% of households presented their brown bin for collection at least once  The weight of food & garden waste collected compared to the same period the previous year was up on both trials: o Markinch / Coaltown – up from 2.5kg/hh/wk – 3.0kg/hh/wk o Thornton / Stenton – up from 2.2kg/hh/wk – 2.8 kg/hh/wk  One complaint regarding the change in frequency over the Winter months has been received.

2.7 Contamination / Side waste

2.7.1 Contamination

As with earlier reports the number of contaminated bins being recorded on both trials remain at low levels. The total numbers recorded up to the end of April were:

Markinch & Coaltown – 282 contaminated bins (0.5% contamination) Thornton & Stenton – 284 contaminated bins (0.5% contamination)

2.7.2 Lids Raised / Side Waste

A visual check of the number of blue bins presented with the lids raised or with side waste presented has also been made. Again numbers have not been high. Up to the end of April 2016 the figures were:

Markinch & Coaltown – 53 raised lids / side waste (average of 0.3% per route) Thornton & Stenton – 104 raised lids / side waste (average of 0.8% per route) 24 2.7.3 Recycling Adviser Visits

Recycling Advisers have been carrying out visits to households where contamination has been noted on more than one occasion, or where blue bins have had raised lids on more than one occasion. These visits are to offer advice and make sure residents have access to any additional resources they need.

 Route 127 – visited 38hhs - 16 not in and 22 positive outcome  Route 128 – visited 42hhs - 15 not in and 27 positive outcome

The visits have been very successful with the majority of households not continuing to contaminate bins after a visit is made.

2.8 Additional bin requests

The numbers of households who have requested additional capacity for their landfill or recycling bins has been updated up to the end of April 2016. This includes those on the Thornton and Stenton trial opting to go on the fortnightly Absorbent Hygiene Product service. The number on each route that had additional capacity before the trial started is included at the top of each table.

The results are summarised below.

Route 127- Markinch & Coaltown of Balgonie

Pre-trial (landfill) 87 New (landfill) 54 Additional brown 11 Additional green 2 Additional grey 1

Route 128 – Thornton & Stenton

Pre-trial (landfill) 107 New (landfill) 114* Additional brown 7 Additional green 1 Additional grey 1 *Includes 48 households on the fortnightly AHP collection, of which 5 had existing additional capacity

Currently 8% of the households on route 127 (Markinch and Coaltown) have additional landfill capacity, and 12% on Route 128 (Thornton and Stenton). These figures are in line with pre-trial estimates.

2.9 Recycling Points

Monitoring of the recycling points in the trials areas every Monday and Friday before the bins are emptied is continuing. This monitoring has not identified any issues with flytipping at any of the sites, or overflowing bins.

25 2.10 Household Survey

A household survey of the recycling trials is currently being carried out. Householders can either complete the survey online or face to face with one of the Recycling Advisers at the doorstep. Just under half of the required surveys have been completed to date (mid May). Once the 400 required are completed, the results will be analysed and along with all the other monitoring reported back to committee.

3.0 Future Actions

Timescales 3.1 When the trials started they were due to last between 9-12 months. In order to gather data over all the months of the year to account for any seasonal variation, the trials will continue to run for the full 12 month period - until the end of September.

3.2 After the 12 months – the data gathered on the trials will be analysed and a report outlining the findings will be submitted for members’ comments. It may be necessary to keep the trials running while the data is analysed and submitted to members for consideration.

3.3 Householder would be advised of any extension to the trials directly.

Communications 3.4 Communications

We will communicate with householders over the coming months to make sure they know that the trials will be continuing for the full 12 month period.

3.5 Enquiries / comments / complaints

Continue to monitor and respond to these, and ensure levels remain those identified within the original business case.

Monitoring 3.6 The extensive monitoring will continue in the coming months :

 Participation / fill levels – another round of participation and fill level monitoring on all the recycling and landfill bins started on the 12th of April and will continue until the start of June.  Waste Compositional Analysis – The second phase was carried out between the 23rd of February and 9th of March. We are currently waiting on the report form the consultants so we can see what changes have occurred whilst the trials are running.  All the monitoring currently being carried out will continue over the coming months, this includes: tonnages, Recycling Point usage and analysis of service requests.

26  Flytipping – analysis will be made of the change in the number of flytipping instances within the trial areas.  We will be carrying out contamination checks on selected streets across both routes, in addition to the routine blanket check carried out by bin collection crew.

4.0 Conclusions

4.1 The first seven months of the recycling trials have now been completed. The trials will continue to run for the full 12 months – until the end of September.

4.2 Current indications are that landfill has reduced on both trials and the amount of plastic & cans and paper & cardboard collected has increased.

4.3 Contamination levels and the number of landfill bins with raised lids or side waste have so far been low on both trials.

4.4 Extensive communications and monitoring will continue for the duration of the trial and the results fed back at regular intervals to the Glenrothes Area Committee.

Appendices

None

Background Papers The following papers were relied on in the preparation of this report in terms of the Local Government (Scotland) Act, 1973:

 Household Recycling Service survey report 2013

Report Contact

Author Name Stephanie Newstead Author’s Job Title Environmental Strategy Officer Workplace Bankhead Central, Glenrothes Telephone: 03451 55 55 55 Ext No 440294 Email: [email protected]

27 Glenrothes Area Committee

8th June 2016 Agenda Item No. 6 Glenrothes Area Local Community Plan Annual Report 2015-2016

Report by: Paul Vaughan, Head of Community and Corporate Development

Wards Affected: 14, 15 & 16

Purpose

To provide an update on progress of the Local Community Plan (LCP) for the Glenrothes Area. Recommendation(s)

Members are asked to note and comment on the report for the Glenrothes Local Community Plan and agree that regular progress reports are brought to Committee.

Resource Implications

Local Community Planning activities will be funded through various sources, including Service and Partner budgets, the Local Community Planning Budget and external funding.

Legal & Risk Implications

There are no legal or risk implications arising from this report.

Impact Assessment

An EqIA is not required for the following reason: The report does not propose a change or revision to existing policies and practices.

Consultation

Elected Members participated in the Glenrothes Area Strategic Assessment and a workshop for Members was held on 11th February 2015. Themed reports have been reported to the Area Committee. Further consultation on the themes will be carried out within local communities in the Area as part of a Community Engagement strategy.

28 1.0 Background

1.1 The Glenrothes Local Community Plan was agreed by Members at Glenrothes Area Committee on 9 March 2013. Since then, a series of initiatives and projects have been implemented and progress reported regularly to the Area Committee.

1.2 As part of Fife Council’s decentralisation agenda, the seven Area Local Community Plans have been reviewed and refreshed using the Strategic Assessment model.

1.3 The refreshed local Community Plan was agreed at the Glenrothes Area Committee meeting of 11th March 2015.and an update report was presented and agreed in November 2015.

2.0 Local Community Plan Annual Report

2.1 The priority themes identified and agreed by Committee are:

 Promoting Health and Wellbeing

 Promoting Equality in Educational Attainment and Learning

 Promoting Enterprise, the Economy and Jobs

 Reducing Poverty and Social Inequality and Improving the Quality of Life

2.2 Each theme has a working group of officers from a range of services and partners who meet on a regular basis to review activity, resources and progress. The Area Operating Framework and the development of Area Leadership teams as agreed by the Executive Committee is now well established in Glenrothes Area.

2.3 The Annual Report is attached to this report (Appendix 1) and it details significant actions and outcomes for 2015-16. There has been considerable activity across all themes and Members have received themed reports and had the opportunity to participate in a range of workshops and visits.

2.4 This past year has seen a major emphasis on reducing poverty and social inequality and the Fairer Fife report received a major endorsement from Glenrothes Area Committee. This endorsement reflected the financial commitment already made by the Committee to a range of activities to mitigate the effects of Welfare Reform.

2.5 During 2015-16, there has been a focus on the Macedonia area to bring together front line staff to ensure better joint working between officers and partners working at a neighbourhood level. This approach has been complemented by a Participatory Budgeting exercise to encourage community engagement at a grassroots level. It is planned to extend Participatory Budgeting across a range of neighbourhoods in Glenrothes Area in 2016-17.

2.6 Education and Children’s Services has received significant attention from the Committee in 2015-16 with each of the three high schools reporting separately and feeder primary schools being included as part of the reporting framework. 29 2.7 Engagement with young people has emerged as a key priority with work to establish a Glenrothes Youth Council .Young people’s involvement in the Teenage Market has received national attention as it was the first in Scotland.

2.8 The creation of the cycleway project in Glenrothes offers a major opportunity to promote health and wellbeing in the Area. The range of other planned sporting developments in the town alongside the Michael Woods Centre means Glenrothes will have a comprehensive sporting infrastructure for many years to come.

2.9 During 2015-16 there were a wide range of projects delivered in the Glenrothes area. Appendix 2 gives a flavour of the variety of types of projects carried out. The projects reflect Local Community Planning themes and involved significant effort by Fife Council and its partners.

3.0 Strategic Assessment

3.1 From an Area perspective, the strategic assessment will enable the local community plan to influence developments in both the Fife Council Plan and the Fife Community Plan, thus ensuring that Area priorities are recognised by Council Services and Community Partners at a strategic level.

3.2 The Area input to the strategic assessment will be through the following process:

Facilitated workshops will be held in each Area during June and will involve Elected Members, the Area Leadership Team and other local organisations that play a lead role in developing and implementing the Local Community Plan. The workshops will focus on the following aspects of the Area:

 Community (social cohesion)  Place (local assets)  People (who are priorities and where do we target)  Horizons (what is emerging for the future)

The workshop for Glenrothes Area will be held on 1st June 2016.

The output from the workshop will be used to:

 consider any immediate changes required to the Local Community Plan; and  refresh and develop a draft Local Community Plan for 2017- 2018.

The draft Local Community Plan will then inform how Services and community partners integrate Area priorities into their individual plans for the next financial year. The draft Local Community Plan should be prepared and approved by October Glenrothes Area Committee, in plenty of time for the next financial year.

30 4.0 Conclusion

4.1 There has been significant activity across all themes against a backdrop of major organisational changes and resource issues. The local economy has been subject to volatility and Fife Council at all levels has worked to mitigate the negative impacts of recent developments. The Glenrothes Area Local Community Planning process provides an opportunity for the Area Committee to consider it’s aspirations for the Area and for those aspirations to be discussed and reflected in organisational activities at a local level.

4.2 The strategic assessment process gives the Area Committee a real opportunity to influence strategic development of the Fife Council Plan and the Fife Community Plan, as well as focussing resources on Area priorities.

Appendix One - Local Community Plan Annual Report Appendix Two - Budget Information / Spend

Background Papers The following papers were relied on in the preparation of this report in terms of the Local Government (Scotland) Act, 1973: None

Report Contact

Norman Laird Area Manager - Glenrothes Fife House North Street, Glenrothes Telephone: 08451 55 55 55 x480221 Email - [email protected]

31 Appendix 1

Glenrothes

Area LOCAL COMMUNITY PLAN

ANNUAL REPORT

2015 - 2016

32

Foreword The Area Committee has been keen to encourage active lifestyles and, with partners, is currently developing a sports strategy to improve opportunities for people of all ages to have more active lifestyles. Cllr. Bill Brown We have been able to support a host of voluntary groups, including the Glenrothes Foodbank. Improving welfare benefits Chair of Glenrothes Area Committee advice and representation has been another focus for the area.

New Job Clubs have been established and training offered on how to deal with fuel poverty and household budgeting. Our The Glenrothes Area Community Plan sets out how public, local Area team and partners have worked hard to give private and voluntary organisations will work together with our unemployed and young people more confidence to grow as communities to make Glenrothes a better, cleaner, safer, individuals, to help them realise their true potential. stronger, more vibrant place to live and visit. As you can see it has been a busy year and a lot has been achieved. Glenrothes Area Committee will continue to support and encourage the efforts of all partners to improve the quality of I am particularly pleased with all the work that has been done life for everyone in the Glenrothes Area. developing employability services for our young people. Our green spaces and play areas have been reviewed; refurbished and new equipment has been installed. The Glenrothes Area has also benefited from increased walking and cycle ways For more information on the which will soon have new signposting installed along the Glenrothes Local Community Plan, various routes. Please contact This year has seen a strong focus on education; improving learning and teaching of literacy, numeracy, health and wellbeing. Local councillors have also taken the opportunity to www.fifedirect.org.uk/Glenrothes visit schools and listen to pupil groups, giving them the chance or phone 03451 555555 ext. 444156 to have their say in the decisions taken in their area.

item 06 - appendix local community plan annual 33report

Enterprise, The Economy & Jobs

OUTCOMES PROJECTS ACHIEVEMENTS AND UPDATES

Joint projects with Kingdom Shopping Centre include development of the first Teenage Market in Fife and Scotland. Two Teenage Markets have been organised and run by the local Auchmuty Youth Forum with young people at the heart of the Encouraging process. The plan going forward is to have these run under the emerging Glenrothes Enterprise Youth Council so that young people from all over Glenrothes will be involved. Fife Council is working in partnership to develop facilities within the town centre to Town Centre help and support SME’s and start-up businesses. Work is progressing on this. developed as a location that meets Specific sites have been identified in and around the town centre to tie in with key needs of gateways into the town centre and improve the look and feel of these areas. The first Environmental Projects businesses, key site identified is the former site of Glenrothes House to provide a temporary residents and green space. This work will be done in partnership with the Kingdom Centre. attracts visitors Fife Council is in the process of finalising the legal transactions in respect of the disposal of North Street and South Street (CISWO site and Car Park). We secured Strategic Executive Committee approval to the disposal of both on 1st March 2016. Expected Developments that refurbishment of South Street will be undertaken by the developer starting August this year and CISWO will relocate to that property early 2017 when development works on North Street would then commence.

Fife Council have now acquired Q9 at Flemington Road and received tenders for Improved quality of demolition of Q11. The data centre developer started site demolition and site industrial estates Queensway Industrial clearance works on the site acquired from Tullis Russell. Approval obtained from which attract new Estate Development Exec Committee on 10th May to construction of c10,000 sqft speculative light businesses to industrial units partly funded through Task Force and partly through prudential locate in Glenrothes borrowing. Subject to detailed site investigation works and planning.

item 06 - appendix local community plan annual 34report

We are continuing to support activity around PACE and particularly Velux and Tullis Russell. We are also supporting the Glenrothes Schools during Modern Apprenticeship week, including presentations on Opportunities Fife and Developing Increased Fife’s Young Workforce. employment Develop Business / We are planning two academies to be delivered in Glenrothes. One academy will opportunities for School Links focus on the Security Industry and deliver Level 2 Award for Working as a Door young people Supervisor within the Private Security Industry. The second academy will focus on Office Work and Administration with participants taking part in the Certificate of Work Readiness (SCQF Level 4). A total of 20 people will take part and all will receive intensive 1-1 employability support throughout the programme.

The Fife Community Works Programme has delivered two projects in Glenrothes and, through working with other partners is working on delivering another four in the Fife Community Works area this year. This includes supporting a two-year project to be delivered by Living Programme Solutions to deliver training in Forestry in Glenrothes and South West Fife. This project received significant funding from Glenrothes Area Committee agreed on 11 November 2015.

The “Making it Work” employability programme focuses on lone parents, and covers the five stages of the Employability Pathway. The successful partnership model Employability directs parents to the part of the project that best suits their needs. Fife Gingerbread Support support workers work with parents at stages 1 and 2, while the Client Action Team Development Workers support parents at stages 3, 4 and 5. Parents in receipt of Job Seekers Allowance work closely with workers to overcome barriers to employment. Making it Work More than 70 Lone Parents have secured employment. The project has engaged with 300 parents. The objectives are:  to identify the barriers to employment and training for lone parents, vulnerable and disadvantaged families,  find effective solutions, and  develop best practice

item 06 - appendix local community plan annual 35report

Glenrothes Area Committee approved funding of £25,000 on 12 August 2015.

item 06 - appendix local community plan annual 36report

Improved Health & Wellbeing

OUTCOMES PROJECTS ACHIEVEMENTS AND UPDATES

Working in partnership with North Glenrothes Community Council to provide a 5-a- Youth Area in side ball court, youth climbing area and adult outdoor fitness gym (relocation of Gilvenbank Park existing equipment). Works have commenced on site and the project is due to be complete summer 2016.

Working in partnership with Kinglassie Action Group to provide a 5-A-side ball court Lochty Park Youth and skate park. The project has been tendered and funding secured. Proposed Area completion date September 2016.

Magnus Drive Ball Working in partnership with Magnus Drive Community Initiative to provide floodlights Court Floodlights around an existing ball court. Funding and planning stage. Greenspace is Macedonia Outdoor Consultation and design complete. The project is at tender stage. Proposed developed and Gym completion date July 2016. promoted Refurbishment of Play Areas at Broom Road, Project at design and consultation stage. Designs to be prepared. Proposed Queen Margaret Drive completion date December 2016. & Piper Drive

Working in partnership with Community Enterprise and local residents to provide a Warout Walk Play Area new play space / community park. Initial design prepared and the project is at Refurbishment consultation stage.

Crinan Place Play A design has been prepared in consultation with local residents. Funding stage. Area, Rimbleton

item 06 - appendix local community plan annual 37report

Working in partnership with Coaltown of Balgonie Community Council to refurbish Coaltown of Balgonie the village play area. The project is at tender stage. Proposed completion date Play Area September 2016.

Review path network and resurfacing works. Survey to be carried out and tender Riverside Park Paths prepared. Proposed completion date March 2017.

Upgrading of park paths. A section of the path forms a safer route to school and will include lights. As part of the project a public art initiative was developed by NADFLY* Greenspace is John Dixon Park called the ABC Routes. Project due to be complete by September 2016. developed and Paths, Markinch promoted * NADFLY is a pioneering artist studio based in Glasgow. They specialise in making large-scale work that influences and empowers a public audience.

EATS (Edible and Vegetable, flower & herb beds located around village. Residents can pick crops from Tasty Spaces) the beds and any produce left will be harvested in the autumn for community benefit. Markinch Crops planted and harvested on seasonal basis.

Fife wide project to increase opportunities for pollinating insects. Sites in Glenrothes Get Fife Buzzing include Bumblebee Park Caskieberran, Riverside Park Orchard and Formonthills. Sites established and survey work carried out on a yearly basis.

The following shared use cycle paths are currently being installed and will be completed June 2016:  Stenton Road to Fife College  Warout Road  Woodside Road Increased walking  Rothes Road  Whinnyknowe and cycling in and Cycleway around Glenrothes Development  Western Avenue  Church Street area The following routes are planned pending confirmation of Sustrans Community Links Funding award:  Formonthills Road to Western Avenue  Ballingall Drive

item 06 - appendix local community plan annual 38report

Covering the whole of Glenrothes. Design complete and tender process ongoing. New Cycleway Signing Completion August/September 2016.

Increased walking New Cycleway Covering the whole of Glenrothes. Design complete, awaiting further graphics and and cycling in and Orientation Maps printing. Completion June 2016. around Glenrothes area Deliver Biking opportunities for young people and families in the Glenrothes area Glenrothes Bike targeting SIMD areas. Project Family Learning Biking to begin on Monday 18th April for 6 weeks.

Offering Families with Small working group established. Drafted the award scheme. Nursery-age Children Initial contacts made with potential 2 nurseries to pilot (Ladybird & Southwood). Opportunities to Sustain a Healthy Start of pilot: after summer break 2016. Weight and Lifestyle End of pilot: before summer 2018. Active Lifestyles Glenrothes Street Deliver street based sporting activities for young people in the community targeting Games Warout, Collydean and Tanshall areas.

Glenrothes Community Deliver community free fitness sessions in conjunction with Street Games. Fitness Project

Glenrothes Strollers Community Football Club have a membership of over 500, with Glenrothes Strollers 24 teams of all ages and abilities playing football regularly. A new pavilion building is Community Football planned with help from Glenrothes Area Committee who agreed funding of £50,000 Developing on 13 May 2015. infrastructure to improve community To develop a purpose built sports & physical activity facility within Gilvenbank Park, sports facilities which will provide changing space for up to 8 teams, an activity/social area suitable Gilvenbank Community for classes and functions, 3 floodlit tennis courts, and playing areas suitable for Sports Hub cricket and football. Funding of £50,000 was agreed by Glenrothes Area Committee on 12 November 2014.

item 06 - appendix local community plan annual 39report

29 Food Champions have been identified and trained in Glenrothes. Food Food Champion Champions will get ongoing support, training and advice. Network Health Ladybird Nursery registered to deliver the REHIS practical cooking course. Improvement by community activity Food and Health Sessions delivered at Southwood Primary School and Auchmuty High School. and support Promotion in Schools Project complete.

Food Hygiene Course 7 Food Hygiene Courses delivered in Glenrothes for CLD, Youth Work, and 3rd Delivery Sector partner. Project complete.

Glenrothes Community Delivering various healthy cooking programmes throughout the year for children, Kitchen at Glenwood young people, adults and families. Family project began 12th April. Children and Community Use young people programmes will begin in May.

Health Peer Education at S5/6 students at Glenwood High School delivers peer education on alcohol use to Improvement by Glenwood High School groups of S2 students. Start new cohort September 2016. community activity and support Community consultation, business plan to improve the décor and furniture resulting Collydean Community in increased hires with aim of self-sustainability through bookings. Centre Conversation with Health & Wellbeing Sub-group to establish links and support available/required.

Health Issues in the Taster sessions offered. Venue and Facilitator booked. Courses start May 2016. Community Improve health & wellbeing by Courses delivered in partnership with CLD and Fife Health and Social Care increasing access Partnership staff. Venue and other expenses met by Fife Council. to digital skills Scottish Mental Health training. First Aid training. Course has run with a waiting list and consistently evaluates well, with participants reporting improved confidence, new skills and knowledge of mental health and mental illness. 2 courses delivered and 2 further courses planned for 2016-17.

item 06 - appendix local community plan annual 40report

Nine 7 Habits for Highly Effective Families courses have been delivered across the 7 Habits Programme Glenrothes area. Improve health & Digital skills courses have been delivered across the Glenrothes area including wellbeing by Digital Skills training Leslie Library, Cadham Library, The Lomond Centre, Auchmuty Learning Centre and increasing access Exit Community Centre. There were 96 participants. to digital skills training. 16 Teen Parents have participated in lifeskills programmes running since July 2015. Teen Parents Group Participants have trained as peer support buddies offering support and volunteering time in the community.

Implement programme to all 3 high schools. Meeting planned to inform schools Get on my Level about this approach. Halfway point aimed at end of March 2017. Full implementation by June 2019. Improving Relationship, Review RSH&P Adapted programme is being tried out by Auchmuty High School. Sexual Health and Education Programme Review planned September 2016. Parenthood Education Develop Pathways for Vulnerable Young Planned by end March 2017. People to Access Sexual Health Services

item 06 - appendix local community plan annual 41report

Promote Equality in Educational Attainment and Learning

OUTCOMES PROJECTS ACHIEVEMENTS AND UPDATES

Delivering Community CLD had 726 adults participating in Community Based Adult Learning courses Based Adult Learning (including Adult Basic Education and English for Speakers of Other Languages). In Glenrothes Area 47 people from Glenrothes area were placed into jobs in 2016-17 as a result.

24 young people participated in the 16+ Programme in Glenrothes. 23 achieved a positive destination with 1 transferring to another 16+ programme in Deliver Employability new location. Improved Courses For Young 83 young people achieved recognised Youth Achievement Awards. employability for People adults and young 50 young people participated in Employability (Icebreaker) type sessions through people Auchmuty High School Alternative Curriculum programme.

This project aims to provide a training workshop facility for Engineering for 4th year pupils from all three Glenrothes Area High Schools. The project is a partnership between Fife Council Education & Children’s Services and Fife College, who would Glenwood Engineering provide staff and the necessary equipment/machinery. Project Pupils work towards National 4 Automotive Skills / National 5 Skills for Work Energy. There would also be the opportunity to use the workshop for the Go Kart project. Funding of £50,000 agreed by Glenrothes Area Committee on 12 November 2014.

Youth Work &Youth 1,119 young people (aged 9-21) participated in Youth Work programmes in 2016-17. Increased range of Work In Schools 234 young people (aged 13-18) participated in Youth Work in schools. opportunities for young people Detached Youth Work 358 young people participated in Detached Youth Work activity. Project Tanshall Skate Park lights were installed in 2016.

item 06 - appendix local community plan annual 42report

Schools work with patterns to tackle poor attendance and to support children, young people and families experiencing issues leading to chronic attendance issues. The Area School Community Improvement Team, Getting It Right groups, School Liaison Groups and the Family and Community Support Team continue to work in partnership to improve pupil attendance across Glenrothes secondary schools. Attendance data for Fife Schools is now above the national average for 2014-15. Continued Focus On Schools are working hard to promote positive relationships and behaviour through Maximised Nursery & School effective support, the implementation of restorative regulation approaches and Attendance Attendance And awareness of Children’s Rights. In the Pupilwise survey, 83% of pupils in the Reducing Exclusions Glenrothes area report that school helps them to feel safe and cared for and 83% think that school makes sure they know about their rights and responsibilities. Glenrothes schools have significantly improved their exclusion rates and are now below the Fife and national averages. However, there has been an increase in the exclusion of Looked After Children in the Glenrothes area for 2014-15 and work is underway with individual schools to look for ways to reduce this figure.

Glenrothes area schools continue to focus on literacy and numeracy. Overall, attainment figures show a high level of performance even with a slight decline in 2014-15. Glenrothes primary schools maintain attainment above the national target of 90%. Southwood and Warout Primary Schools have been identified as Attainment Challenge schools and they have received Scottish Government funding. The Ensuring Improving Learning funding is provided on submission of an action plan to raise attainment. Appropriate Level And Teaching Of Of Attainment For Literacy, Numeracy, In the Glenrothes area further work is needed to improve quality learning Each Pupil. Health And Wellbeing conversations – need to further improve feedback about learning, increase awareness of progress & support available, more enjoyment of learning.

A great deal of work has been done to ensure high quality PS is delivered through PEPAS (Physical Education, Physical Activity and Sport initiative) and Better Movers Thinkers. Through the Pupilwise Survey, 89% of Glenrothes pupils feel that they get time to exercise in school, 83% report that school teaches them to make healthy life choices and 84% feel that school teaches them to stay safe when using technology.

item 06 - appendix local community plan annual 43report

The investment in the Family Nurture Approach in Fife over the last 3 years has maintained a focus on giving all children in Fife the best start in life. The Early Years Strategy identifies key thematic priorities to improve the life chances of young children and their families. These include reducing inequalities, supporting families, strengthening communities, supporting early learning and workforce development. Key achievements include:  Investment in training early years staff to deliver a Parents Early Education Families Partnership literacy programme and raise awareness of the importance of Experiencing Family Nurture communication skills. 600 parents across Glenrothes participated leading to Disadvantage Are Approach increased literacy attainment by the end of Primary 1. The Parentwise survey Supported Family Support & shows 92% of parents who took part feel they know who to contact if they are Effectively And upset or worried about something that is affecting their child. Have Improved Engagement Outcomes  A range of provision/activities offered to families, such as Play Away, Rhyme Time, Baby Gym, Baby Swim, Dads cooking sessions, Baby Massage and Baby Sensory. 161 families have taken part and 18 groups have taken place.  We have delivered 2 Mellow Bumps, 2 Mellow Babies and a Mellow Dads programme. We are currently running a Dads Mellow Futures group which is specifically for Dads with a learning difficulty. This is a pilot with 8 parents attending and the first in Scotland. These are all evidence-based programmes with systems to gather robust data to inform us of the level of impact. All schools in the Glenrothes area have engaged in STEM topics e.g. Heather’s Hut Increased Improving Learning (Renewable Resources project), Young Engineer. And Teaching Of The Vocational Schools are working hard to promote enterprise, the local economy and jobs. STEM Subjects – Qualifications Positive leaver destination rates record where young people are headed when Science, Technology, leaving secondary school. Glenrothes rates are lower than the Fife and National Increased Positive Engineering and averages. All secondary schools are working with partners to increase the range of Destinations Mathematics positive destinations available. Raising Of Improving In Glenrothes more work needs to be done to increase personal achievement - better Aspirations Employability recognition of talents, interests and achievements in and out of school. Also, work Gender Awareness needs to continue in order to improve transitions across all sectors and increase pupil perceptions of support provided when leaving school.

item 06 - appendix local community plan annual 44report

Reduce Poverty & Social Inequality

OUTCOMES PROJECTS ACHIEVEMENTS AND UPDATES

Community Job Clubs are accessible 5 days a week operating in Leslie Library, Lomond Centre, and Glenwood Library. Access to Digital Skills courses has been Job Clubs and Digital increased across the Glenrothes area, with 12 sessions a week. They operate in Skills the Exit Centre, Lomond Centre, Cadham and Leslie Library. We continue to Improved online develop opportunities in outlying precincts and villages. assistance Digital Participation Training for older people (Tea Time and Technology) Tea Time and delivered with Housing Colleagues, Sheltered Housing residents and Glenrothes Technology Area Residents Forum and will continue in 2016-17.

Welfare Support Assistants:  offer weekly ‘Welfare and Individual support sessions’ Individual Support  accompany vulnerable people to Job Centre Sessions Improved welfare  refer people to support agencies/partners benefits advice and  have developed Outreach Service in Glenrothes Foodbank. representation CARF Pop-up Clinics The Pop-up Clinics provide a valuable weekly service within the Lomond Centre. CARF will operate regular weekly pop-up clinic in two venues this year: Lomond Awareness Raising Centre and Auchmuty Learning Centre (when reopened).

Six Canny Cooks / Cooking on a Budget Courses ran in Glenrothes. Increased support for Budgeting preventative work to 8 Staff have been trained in Financial Capability, and deliver training with people improve financial when appropriate. 11 Young people (youth helpers) have also been trained. inclusion and personal/ Glenrothes Housing Staff Team participated in Fuel Poverty Training. household budgeting Fuel Poverty Training Developed support pilot project for people affected by Fuel Poverty and running

item 06 - appendix local community plan annual 45report

this in partnership with Glenrothes Area Residents Forum.

Additional Tutor hours allocated to Glenrothes area. Improved literacy & Targeted Adult Basic numeracy support to Education (ABE) Tutor participated in Job Club sessions providing literacy support. unemployed people provision CV writing session designed and delivered for people with literacy issues.

Glenrothes Foodbank became an autonomous organisation in 2015-16. Lap tops and other equipment were provided to support the development of the Access to food for Foodbank. people affected by Developing Foodbank poverty Funding was agreed by Glenrothes Area Committee on 13 May 2015: £35,000 for Foodbank Manager and £18,000 for a Foodbank Van, being paid over three years 2015-18.

All front-line Housing Services staff in Glenrothes have received specific training on Fuel Poverty issues as well as the likely implications of the introduction of Established approach Universal Credit. The new remit of our housing management staff, focussing on a Trained and to housing advice smaller geographical area but dealing with the full range of financial and other knowledgeable staff based on early support issues affecting tenants, will improve the level of preventative work - and volunteers intervention addressing issues at the earliest possible stage with a reduced need to pass cases on to colleagues. Awareness Training devised and delivered by Child Poverty Action Group.

Community Based CLD had 726 adults participating in Community Based Adult Learning courses Improve employability Adult Learning and (including Adult Basic Education and English for Speakers of Other Languages). & skills in target groups Training Courses 47 people from Glenrothes area were placed into jobs in 2016-17 as a result.

Deliver environmental benefits while reducing fuel poverty by offering energy efficiency advice to 60 households, and installing simple insulation measures free Reduce Fuel Poverty Toastie Glenrothes of charge to 30 households who are at risk of fuel poverty, thus improving health & wellbeing of vulnerable adults and children.

item 06 - appendix local community plan annual 46report

Glenrothes Area Committee agreed funding for the project of £15,793.72 on 10 June 2015.

A Community Consultation Event held in Glenrothes September 2015, with follow up event in March 2016. Local people, agencies and organisations participated in Poverty Consultation both events a Report and Action Plan has been produced and is informing Improved confidence practice in the area. and resilience of people 66 people participated in Creating Balance Courses. All of them recorded an increase in optimism, to manage problems and feeling more positive about the Creating Balance future. 10 people moved into employment and almost all the other progressed into CBAL programmes.

item 06 - appendix local community plan annual 47report

APPENDIX 2 Budget information / spend AMOUNT PROJECT NAME OUTCOMES AWARDED Glenrothes Strollers Sports Building £43,000 Tanshall MUGA Lights £29,922 Glenrothes CCTV In Taxis £1,000 Glenrothes Fireworks £15,000 Kinglassie Skatepark £4,800 Glenrothes Tree Project £40,000 Leslie Community Speedwatch £4,500 Glenrothes Cricket Club £4,875 Upgrading Of Monks Walk Leslie £680 Glenrothes High School Leadership Group £5,000 Church Of Christ -Community Kitchen Replacement £3,500 Warout Breakfast Club £5,000 Employability & Employer Engagement £15,000 Glenwood High School - Engineering Workshop Project £50,000 Glenwood High School Inclusion £4,700 Leslie Mosaic With Leslie Primary £4,200 Helping Hands - Castle Furniture Project £40,000 Glenwood School Clothing Project £5,000 Gingerbread - Making It Work £25,000 Toastie Glenrothes (Fuel Poverty Project) £16,000 Evaluations received project a success Foodbank Van (Over 3 Years) £18,000 Foodbank Manager (Over 3 Years) £35,000 Summer Holiday Activity Project £5,000 Muirhead Outreach Project - Children & Family Holidays £5,000

item 06 - appendix local community plan annual 48report Glenrothes Area Committee

8th June, 2016. Agenda Item No. 7 Glenrothes Area Greenspace Action Plan 2016

Report by: Grant Ward, Head of Area Services

Wards Affected: 14,15,16

Purpose

To report progress on the 2015 Greenspace Action Plan, present new actions for 2016.

Recommendation(s)

The Committee is asked to:- (i) note the progress made to date; (ii) offer any comments as appropriate on the current position; and (iii) receive a report in a year's time.

Resource Implications

The majority of the projects in the action plan have secured funding, however some actions will be dependent on future funding being found.

Legal & Risk Implications

There are no legal and risk implications

Impact Assessment

An EqIA is not required because the report does not propose a change or revision to existing policies and practices.

49 Consultation

Consultation has been carried out with Corporate & Community Development Services, Economy Planning & Employability Services, Fife Coast & Countryside Trust.

1.0 Background

1.1 Greenspace action plans have been compiled annually for each committee area since 2012. This was an action of the Fife Greenspace Strategy.

1.2 Fife Greenspace Strategy (2011-2016) aim was to ensure that the majority of residents have access to quality greenspace.

Parks, residential greenspace, play areas, sports areas, woods, allotments are all classed as greenspace.

1.3 The greenspace audit found that most Glenrothes residents have greenspace on their doorstep. 84% of households live within 2 ½ minutes walk of a greenspace.

1.4 Reasonable progress has been made implementing the Fife Greenspace Strategy. Good progress was made in implementing 13 actions of the 23 actions. Increasing community food growing has been successful with 10 new allotments open in the last five years.

1.5 Action 10 of the strategy was about improving 95 greenspaces. 63 of these have been improved. In this area there has been good progress in improving Riverside Park, Gilvenbank Park, Balbirnie Park, Lochty Park ( Kinglassie), Markinch Hill greenspace.

1.6 The Greenspace Action Plans for the seven areas also record how we are implementing the clean green outcome in the Fife Council Plan 2017.

The Council wants good quality, attractive, enjoyable and accessible green spaces and streets for all communities in Fife.

Outcome boards have been set up to monitor how the Council aims are being implemented. The quality of life outcome board reports to the Environment, Finance & Communities Scrutiny Committee.

1.7 Maintaining and further developing good access to greenspace is a priority in the Glenrothes Area Local Community Plan 2015/2016. Projects recorded in the action plan show how we are addressing this in the area.

50 2.0 2015 Action Plan progress

2.1 There was progress in improving public greenspace across in wards 14,15,16 in 2015. Some projects were completed. For many projects work continued through the year on securing funding. Appendix 1 provides information on all the projects. This section highlights a number of projects completed in 2015.

2.2 We continued to improve opportunities for physical activity by refurbishing and installing new equipment in greenspaces which included: New trim trail – Ellon Park, Collydean New flying fox – Magnus Drive

2.3 We dedicated Thornton Public Park as a Centenary Field. This is a Fields in Trust initiative to protect dedicated parks in perpetuity and to honour the lives lost in World War One.

2.4 The Urban Orchard project have signed up volunteers to look after Riverside Park’s orchard. The volunteers will help prune and mulch the 160 apple and plum trees. By looking after the trees, more fruit will be produced for the community.

2.5 117 school children from 4 primary schools helped plant 2 wildflower meadows at Formonthills Community Wood and Bumblebee Wood (adjacent to Templehall Road). The planting was part of the Fife’s buzzing project which is creating 30 acres of meadows across Fife.

3.0 2016 Action Plan

3.1 Appendix 1 provides information on all projects. Many projects will be completed in 2016, but for others funding is still to be secured. This section of the report highlights a number of project being completed this year.

3.2 Community Sports Hubs are a Sport Scotland initiative to develop community sport. There are 200 in Scotland and Gilvenbank Park is one of the 12 in Fife. During the year this will be further strengthened by the addition of :  additional temporary changing  new Multi-use Games Area  cricket storage facility

3.4 New play equipment will be installed in the following play areas:  Broom Drive,  Queen Margaret Drive,  Piper Drive.  King George V Park, Milton of Balgonie

3.5 A youth activity area will be opened at Lochty Park, Kinglassie which will include skatepark ramps and a Multi-use Games Area.

51 3.6 A range of work was completed in March to improve Markinch Hill this included:  Clearing invasive plant species  Protecting specimen trees  Creation of viewpoint  Interpretation boards. The work was part of the Living Lomonds Landscape Project, managed by Fife Coast & Countryside Trust.

3.7 John Dixon Park was one of the location for the ‘glyph’ signs. The glyphs are geometrically patterned art panels put beside 20mph signs which are part of a safe routes to school project.

3.8 More wildflowers will be planted at Formonthills Wood, Riverside Park orchard and Bumblee greenspace as part of the Fife’s buzzing project.

4.0 Conclusions

Partnership working with businesses and community groups has been at the heart of the success of many of the initiatives in the Glenrothes Area. We will build on this strength to sustain a long term approach to the enhancement of greenspace throughout the wards.

List of Appendices

1. Glenrothes Area Greenspace Action Plan 2016

Background Papers The following papers were relied on in the preparation of this report in terms of the Local Government (Scotland) Act, 1973:

 Fife Greenspace Strategy 2011-2016

Report Contact

Author Name Kevin O’Kane Author’s Job Title Greenspace Officer Workplace North Lodge, Pittencrieff Park, Dunfermline Telephone: 03451 55 55 55 442346 Ext No 493300 Email - [email protected]

52

Appendix 1 – Glenrothes Area Greenspace Action Plan 2016 Ward code Description of action partners 2015 action plan 2016 actions progress Quality parks and greenspaces 16 G7 Milton of Balgonie - King George V FC Area Services, Completion Summer 2016 Park Milton of Balgonie Refurbishment of play equipment and Community Council renewal of damaged equipment 15 G31 Coul Den – path works Fife Coast & Countryside Works complete Living Lomonds landscape project Trust Heritage Lottery application to improve the landscape surrounding the Lomond Hills. Part of the project would be to improve the paths around Coul Den 15 G41 Markinch – John Dixon park FC Area Services New play equipment to be installed Summer 2015 New pedestrian road crossing between park and Balbirnie Park - completed 14,15,16 G46 Riverside Park – path improvements FC Area Services Completion March 2017

15 G47 Markinch Hill – woodland Living Lomonds Landscape Completed improvements Partnership Clearing invasive plants species, protecting specimen trees, create viewpoint and installing interpretative signage. 15 G48 Markinch – John Dixon Park SUSTRANS Completion March 2016 ABC routes. Art project Nadflay Safe routes routes to school. John Dixon Park is on one of the routes of the art

53

Appendix 1 – Glenrothes Area Greenspace Action Plan 2016 Ward code Description of action partners 2015 action plan 2016 actions progress works.

14 G49 Macedonia greenspace FC Community Learning & Outdoor adult exercise area – Greenspace adjacent to Southwood Development completion - September 2016 Primary School Improvements to greenspace including: Orchard 16 G50 Thornton Public Park Area Services Agreement to be signed Dedication as a Centenary Field. The park Fields in Trust between Fife Council and will be safeguarded as an outdoor Thornton Community Council Fields in Trust June 2015. recreational space in perpetuity for future Event to unveil plaque to generations in honour of the millions of be held. - completed people who lost their lives in World War I. Physical Activity 15 G3 Gilvenbank Park FC Area Services, Completion August 2016 Youth sports area including a new Multi- North Glenrothes Use Games Area Community Council 14 G5 Kinglassie – Lochty Park FC Area Services, Completion Winter 2016 Youth area consisting of a new skatepark FC Area Management ramps & a Multi-Use Games Area. Kinglassie Action Group 15 G43 Magnus Drive FC Area Services, Cableway/ flying fox MUGA completion Winter Multi-Use Games Area and new cableway Fife Employment Access completion Summer 2015 2016 ( flying fox) play equipment Trust – completed Magnus Drive Initiative Glen Housing Association 15 G45 Gilvenbank Park FC Area Services Additional temporary sports hub Scottish Football Association changing- SFA Partnership Cricket Club Containers and services Football Club linked to existing change (10K funded). Completion 2016

54

Appendix 1 – Glenrothes Area Greenspace Action Plan 2016 Ward code Description of action partners 2015 action plan 2016 actions progress Cricket Storage facility with toilet & services for future proofing (50K funded) completion 2016 Drainage programme - ground condition survey commissioned (70K funded). Completion 2017 Gilvenbank Community Sports Hub (Cricket Club and Football Club) continue their fund raising activity to support the construction of a new Committee Club House 15 G51 Collydean, Ellon Park Fife Employment Access Completion Summer 2015 New trim trail Trust completed

15 G52 Broom Drive FC Area Services Completion Winter 2016 New play equipment 16 G53 Queen Margaret Drive FC Area Services Completion Winter 2016 New play equipment 15 G54 Piper drive FC Area Services Completion Winter 2016 New play equipment 16 G55 Warout Primary School FC Area Services Completed February 2016 Trim trail Warout Primary School 16 G56 Warout Walk - Auchtmuty Community Community Enterprise and Discussion of layout. Costs, Park local community group seek funding. Play Area

Community food growing 14 G44 New allotment – on land adjacent to FC Area Services, Planning permission Search for funding

55

Appendix 1 – Glenrothes Area Greenspace Action Plan 2016 Ward code Description of action partners 2015 action plan 2016 actions progress Glenwood High School, South Parks approved. Completion Road Spring 2016. 14 G57 Riverside Park – orchard Helping Britain Blossom 2015: Blossom event held 2016: Apple tree pruning Kath Allan has become voluntary orchard Urban Orchard Project in conjunction with Fife’s workshop being held on 13th leader in a project by The Urban Orchard Heineken Buzzing meadow day. February; free for the Project. Kath will lead a group of FC Area Services Summer pruning community to attend. volunteers to look after the 160 apple and workshop organised by Organised by Helping Britain plum trees. Helping Britain Blossom Blossom. Partnership project to raise local and Heineken. awareness about the orchard, train communities in orchard pruning skills, hold workshops and events. Biodiversity 14,15,16 F5 Fife’s Buzzing FC Area Services, Two meadows were 2016: further wildflower plug A project across Fife to create wildflower Buglife created with four primary planting will take place in the meadows for the enjoyment of people and schools (117 children) at spring at Formonthills, to increase opportunities for pollinating Formonthills Community Riverside orchard and insects ( bees & butterflies) to thrive in Woodland in partnership Bumblebee greenspace, to parks and greenspaces. with Woodland Trust continue to enhance the new 16 sites across Fife..Sites in the Scotland. A further meadows. Glenrothes Area - meadow created at Bumblebee Wood, Caskieberran Bumblebee Wood. Signs Riverside Park – orchard were installed. Support in Formonthills autumn from Community In August 2014, over £86,000 was Payback By Offenders secured through Fife Environment Trust Scheme. and HLF for a three-year, Fife-wide wildflower meadow creation project.

56 Glenrothes Area Committee

8 June 2016 Agenda Item No: Complaints Update

Report by: Lynne Harvie, Head of Customer Service Improvement Wards Affected: All Glenrothes Wards Purpose

To provide an overview of complaints received relating to the Glenrothes area for the year from 1 April 2015 to 31 March 2016.

Recommendation(s)

That the Committee;  Note and comment on the contents of the report

Resource Implications

There are no direct resource implications arising from this report.

Legal & Risk Implications

There are no direct legal and risk implications arising from this report.

Impact Assessment

An EqIA has not been completed and is not necessary for the following reasons: It is not required because the report does not propose a change or revision to existing policies and practices.

Consultation

No public consultation has been carried out in relation to this report however there is on-going consultation with key staff in Council services on complaint handling performance.

57 1.0 Background & explanatory notes

1.1. Reports on customer complaints to the Council are presented twice a year to Standards and Audit Committee. In November 2013, that Committee agreed to refer the report to Area Committees for consideration, with the addition of area based complaints information. 1.2. This is now the third annual report to area Committees, this particular report covering complaints relevant to the Glenrothes area. Data on complaints continues to be included in the new area scorecards. 1.3. Any feedback on local issues gathered from the individual area Committees will be taken into account when preparing the annual report to Standards & Audit Committee in August 2016. 1.4. Scottish Councils must follow the model complaint handling procedure under the auspices of the Scottish Public Sector Ombudsman (SPSO). The model was designed to provide a simpler, more consistent process for customers to follow and encourages Local Authorities to make best use of lessons learned from complaints. (See background papers for further information). 1.5. The analysis by area in this report is based upon the address of the complainant rather than the geographic location of the complaint itself. It should be noted that this may occasionally give odd results e.g. complaints concerning beaches in Dunfermline. 1.6. Complaints from customers that have chosen to remain anonymous will not be included against any particular geographical area. 1.7. The Council responds to over 7 million contacts from customers across Fife every year. Based upon results from satisfaction surveys customers are generally satisfied with the services the Council provides, where customers do have cause to complain about the service they have received we aim to resolve these quickly, and to learn from feedback to improve future services.

2.0 Area Complaints

Volume & responsiveness – Glenrothes Area

Total No. of complaints No. closed in target % closed in target Stage closed timescales timescales 343 297 86.6%

264 (77%) 228 86.4% Stage 1 (5 days) 79 (23%) 69 87.3% Stage 2 (20 days) Notes:  431 complaints were received relating to the Glenrothes area in 15/16 of which 343 were closed (the remainder were still open, withdrawn or pending an allocation decision).  In line with SPSO guidance we aim to deal with simple complaints immediately if possible but at least within 5 days. More complex complaints should be dealt with in 20 days, with regular updates in the event that investigations will take longer than this.  Responsiveness has improved over last year and the % of all complaints closed in target timescales has improved from 80.7% in 14/15 and is above the Council average. Similarly stage 1 improved from 80.3% and stage 2 from 81.6%. The average time to close all complaints has also improved from 8.7 to 7.2 days which is better than the FC average of 7.9 working days.

58 Volume & responsiveness - Fife Council overall

Total No. of complaints No. closed in target % closed in target Stage closed timescales timescales 2682 2298 85.7%

2005 (74.8%) 1762 87.9% Stage 1 (5 days) 677 (25.2%) 536 79.2% Stage 2 (20 days)

2.1. There has been an increase in the use of Fife Direct (23% 14/15) for the Glenrothes Committee area, mainly replacing the use of telephone calls and face to face meetings therefore demonstrating a channel shift towards best value alternatives. Reason for complaint (upheld and not upheld)

59 2.2 Environmental Services received a higher proportion of complaints when compared with the Council overall and this proportion is increased upon last year (14%). The most used category for Environmental Services complaints this year was dissatisfaction with the take out and return service - see Appendix 1 Scottish Public Services Ombudsman Update 2.3 Results from the SPSO reflecting all local authorities’ performance in 15/16 have yet to be made available, expected August 2016. No local authority specific report was made available (lack of SPSO resources) in 14/15. The closest available comparative results are from a SPSO publication that detailed all sector’s performance. These results showed that despite significantly fewer complaints to the SPSO being upheld in previous years, upheld complaints for Fife did unfortunately increase in 14/15. Generally complaints made to the SPSO will include a mention of unreasonable handling (out of timescale, procedurally handled incorrectly etc.) of the matter over and above the substantive complaint. Unreasonable handling is often upheld more than the substantive matter that the Council previously had the opportunity to consider. 2.4 The SPSO now require an annual benchmarking exercise where each of the 32 local authorities submit complaint data on a range of agreed complaint performance indicators. Results from 14/15 are now available with 15/16 pending later in the year (after August 2016). The Fife comparison with all Councils is as shown:

Indicator All FC All FC FC Councils Result Councils Result Result Result 13/14 Result 14/15 15/16 13/14 14/15

The average number of complaints received across the 1940 2700 2181 2872 2682 sector The % of complaints closed at Stage 1 (as % all complaints 85% 74% 82% 76% 75% closed) The % of complaints closed at Stage 2 (as % all complaints 15% 26% 18% 24% 25% closed)

Average time to respond to 5 Days 6 Days 4.4 Days 4.9 Days 4.5 complaints at Stage 1 Days

Average time to respond to 17 Days 19 Days 19 Days 19.2 18.2 complaints at Stage 2 Days Days

The % of complaints closed at Varies 53% 71% 81% 79% 88% Stage 1 within 5 working days to 95%

The % of complaints closed at Varies 33% 72% 85% 76% 79% Stage 2 within 20 working days to 98%

2.5 Fife compares favourably against the data where the Council is becoming quicker at responding to complaints and increasingly responding in target timescales. The percentage of stage 1 complaints responded to in timescale is better than the local authority average for 14/15. Our performance for stage 2 is short of the local authority average but continues to improve.

60 Complaint examples 2.6 The following table provides summarised examples of actual complaints made:

Service Category Complaint (summarised / redacted) Area

Housing Dissatisfaction with I want to make a complaint that the housing policy current delivery officer who was meant to come out has not arrangements e.g. fulfilled the job as they have not put a card timescales priorities through the door. Someone was in the property criteria as they were staying in awaiting this visit. I would also like to point out that the job was not seen within the 30 working day timescale I was originally promised. I would like to complain that the first initial repair had not been noted correctly and the information given regarding timescales was not correct. Outcome: Complaint partially upheld. Apology offered in that the officer misread the address of the property however there was no evidence of the working days timescale promise. Delays in start / Tenant is looking to lodge a complaint as she completion has been having issues with damp in the property since 2005. She has had a Fife Council contractor in property who had removed

damaged plaster. Tenant is still having issues with damp and was also told that she has to keep her windows open for ventilation and was meant to have vents installed but again she has not heard anything about this. Outcome: Complaint upheld. Apology offered for the delay experienced and arrangements made to finalise window vents with contractor.

Environment Dissatisfaction with Customer’s relative has TOR service and says take out & return TOR this is an ongoing issue her bin isn't getting service emptied and she is 90yrs old and is getting herself into a right state. Relative called to put in a formal complaint and also said that the lady has been on TOR for years and the problem only stared in July. Outcome: Complaint upheld. Apology offered since paperwork hadn’t been updated. Crew made aware of the situation. Customer states ongoing failure to supply service for TOR bin collection. On Bin Trial and entitled to fortnightly Blue bin collection (missed yesterday. Also usual scheduled Grey bin also missed. Reported this is an ongoing issue with multiple previous failures. Annoyed and fed up having to call to get service that should be 61 provided as agreed with Council. Outcome: Complaint upheld. Apology offered and address placed on close monitoring.

Building Delays in start / Tenant called to complain about the length of Services completion of works time of time without hot water, service carried out (date), was working before the engineer arrived but has not been working since the visit. Tenant has had to take numerous days off work to be in for the engineer and the hot water is still not working, unhappy about not being able to get a time for an engineer to come out. Engineer replaced parts not needing replaced, the sensor had been knocked off at the service. The hot water has still not been fixed, another line will be raised tonight for engineer to attend tomorrow. Outcome: Complaint upheld. Apology made with resolve to fully complete works. As a council tenant I was supposed to have my new bathroom fitted, the plumber and bathroom turned up only to then be told there was no joiner so I would not be getting it fitted today! Not only has this put my family out but I have no flooring and workmen need to be cancelled for later in the week for new flooring and painting! Surely some notice should be given as in the letter from the council had I not been available or no access to my house I may not have got the bathroom rescheduled at all. I have also had no word of when it will be fitted so I currently have my house in a state and no flooring in the bathroom and can't rebook workmen. This service is a disgrace Outcome: Complaint upheld. Apology offered and mutually agreeable arrangements made for a completion date.

3.0 Learning from Complaints

3.1 One key element of handling complaints is using customer feedback to rectify or improve upon the service provided. Previously Services were typically only recording corrective actions and improvements for the more complex, stage 2 complaints that were upheld. Improvements made during 2015/16 mean that more corrective actions or improvements are being captured from the stage 1 complaints. 3.2 There are nevertheless still gaps in both the volume and the quality of the corrective action statement recorded. For example a statement about the outcome of the complaint rather than specific actions that would potentially prevent future reoccurrence. 3.3 There are however good examples of learning and improvements being made as a result of complaints. Those relating to the Glenrothes area this year included:

62  Following a complaint about floral tributes being removed from graves Bereavement Services revised information provided to funeral directors to make sure families know that wreathes will be lifted by the Council after 3 weeks to prevent degradation of grass.  A complaint concerning lack of responsiveness to a bereaved family prompted an improvement where the Service amended their generic email system to generate automatic responses confirming receipt of email.  Where complaints were about the actions of employees (behaviour, poor driving, wrong information provided, process / procedure not followed etc.) the complaint has been addressed directly with employees so they are aware of the impact on their customers. 3.4 An Escalation and Resolution team has been set up within Customer Service Improvement to support an increase in customer responsiveness. This was also one of the aims of creating the new Communities Directorate as a whole. This team brought together staff working on complaints from across the organisation to improve our customer service and responsiveness. 3.5 The team is made up of a lead advisor, 2 customer experience assistants on secondment until July 2017 and 3 modern apprentices. The team currently manages 9 of a total of 32 Service areas’ complaints. Once resource transfers are agreed the team will manage all complaints for the remaining Services. This will enable • Speedier response for our customers; • Services to provide a quicker, more efficient service; and • Customers better informed of progress. 3.6 The team also now manage complaints made to Councillors, and deal with any constituent issues or problems. They support Elected Members to resolve issues for constituents when the ‘business as usual’ process has not worked effectively such as poor communication or a lack of a final solution to multiple Service issues. The team will help by coordinating responses from subject matter experts. The team additionally investigate and try to resolve any issues as well as identify opportunities to make improvements to Services. 3.7 Escalation & Resolution have developed a quality assurance process to support improvements in complaint handling. The team check a random sample of complaints for various elements including administration issues, checking the quality of response letters for spelling, grammar, customer focus etc. The team also call a sample of customers back and survey them on their overall experience in how their complaint was handled. 3.8 Since the team was established more complaints are dealt with in target timescales, complaints are taking fewer working days to resolve and more learning is being gained from the outcome. Customer feedback is often positive however emerging data suggests that customers unhappy with the outcome are dissatisfied with other elements of case handling such as the quality of response and even the ease of which they could have made a complaint in the first instance. There has also been a swift conclusion to most Elected Member enquiries with positive feedback received. 3.9 2016/17 will see the team supporting Services to better learn from complaints. This will be achieved by looking at the corrective actions recorded following an upheld complaint, consider how these could be improved or changed and challenge Services to ensure these are implemented.

4.0 Other Customer Issues

4.1 The SPSO complaints procedure adopted by Fife Council includes a clear definition of a complaint which means that some customer issues are simply recorded as service requests rather than as complaints. Some of these issues may have been previously recorded as 63 complaints (before April 2013) as the Fife Council definition at the time allowed issues to be considered as a ‘complaint’ where a customer requested this. 4.2 These “softer” complaints that are considered outside of the definition include reports around dog mess, noise issues, illegal dumping etc. The numbers of enquiries received about these issues for this Committee area are as detailed in the following table. Note that the data is for the 6 month period 1 April to 30 September 2015. The process for recording many issues changed in October 2015 and data from this period is more difficult to extract.

Enquiry Type Volume Note Missed bins 352 Some may overlap with complaints shown in Appendix 1 Take Out & Return missed 198 Some may overlap with complaints shown in Appendix 1 Illegal dumping 131 Includes mess in gardens, public areas Dog fouling 52 Heavily soiled areas, reports of dog owners etc. Noisy dogs 26

4.3 Missed bins can be considered within the corporate complaints procedure however a pragmatic approach exists within the Council where these volumes are recorded elsewhere. The level of customer service remains however where customers will receive a call, an apology where appropriate and where applicable their bin ultimately serviced. Multiple instances of missed uplifts will however be recorded directly into the corporate complaints system. 4.4 The data is a simple extract from our customer management system providing the volume of enquiries logged against an enquiry type for this Committee area. Information is based upon the address of customers. 4.5 Services may express enquiry volumes differently (this report may not be comparable with official Service volumes) as they may use a particular definition to compile volume information. The data therefore serves to provide an indicative picture of customer issues in the area. 4.6 Reports of this nature continue to be developed with the expectation that more enquiry types and volumes by Committee areas will be available next year.

5.0 Conclusions

5.1 Overall responsiveness to complaints made by customers within the Glenrothes area has improved since last year (from 80.7% to 86.6% in timescale) with a result better than the Council average. Similarly stage 1 and stage 2 responsiveness has improved upon last year where stage 1 complaints responded to in timescale are now just below and stage 2 are improved upon the Council average. Overall the Council’s performance in handling complaints quickly and in target timescales has improved from last year. 5.2 The issues customers complained about within the Glenrothes area are broadly similar to those made across Fife as a whole however there were proportionally more complaints for Environment and proportionally less complaints concerning Housing, Planning and Transportation. 5.3 Based upon benchmarking work completed to date Fife Council compares favourably with other local authorities’ results. It is expected that our responsiveness will improve following the support offered by the Escalation & Resolution team with more Services coming to rely upon the team’s activities. 5.4 While there has been some progress on addressing the root causes of complaints and applying some appropriate corrective action, the Escalation and Resolution team will 64 prioritise this area and expect to deliver more significant improvements over the coming year.

List of Appendices 1. Table showing the general reason “root cause” category of complaints received and compared with previous years.

Background Papers 1. SPSO model complaint handling procedure – Click link to view

Report Contacts Rab Lindsay, Customer Service Experience Manager 2nd Floor Fife House, Glenrothes Telephone: 03451 55 55 55 + 480222 Email [email protected]

Dave Thomson, Customer Experience Lead Officer / SPSO Liaison Officer 2nd Floor Fife House, Glenrothes Telephone: 03451 55 55 55 + 444449 Email: [email protected]

65 Appendix 1: Table showing the reason or “root cause” category of complaints received and compared with previous years. Note: Comparison shown where applicable – Service restructures in 2015/16 means a direct comparison is not always possible. See 4.0 for other customer issues.

Service Reason 13-14 14-15 15-16

Adult / Older People Services Anything that doesn’t fit within above categories. To be - - 1 reviewed regularly by the Service Delay in completion of assessment 1 3 1

Dissatisfaction with assessment outcome - 4 1

Dissatisfaction with policy / current delivery arrangements 3 12 5

Dissatisfaction with standard of respite care service - - 1

Not categorised - 6 1

Total 8 26 10 Note: Was previously included with the wider Social Work Service Bereavement Services Damage / vandalism to property e.g. headstones - - 1

Inappropriate staff attitude / behaviour - - 1

Poor communications including lack of notice, consultation & - - 2 engagement Total 1 4 4 Note: Category other used in previous years Building Services Card left when tenant in property - - 2

Council vehicle - driving behaviour/standards - 2 3

Council vehicle - parking - 3 2

66 Service Reason 13-14 14-15 15-16

Building Service continued Delay in start / completion of work 5 10 8

Failure to attend at time advised / agreed 9 5 3

Failure to fix first time - - 4

Failure to meet timescales for job - 1 2

Health & safety / dangerous occurrence - 1 1

Inappropriate staff attitude / behaviour 7 7 5

Poor communications - internal breakdown Building Services 2 2 1

Poor communications - internal breakdown with other council 2 - 1 areas Poor communications - poor regarding work being/to be 3 1 7 undertaken Standard of workmanship - mess 7 9 4

Standard of workmanship - tenant unhappy with work 12 7 3

Unplanned additional work required following repair/installation - - 5

Unsatisfactory response to previous complaint / request for - - 1 service / enquiry / FOI request / reported fault

Total 55 61 52 Note: Categories revised in 2014-15 Business Support Service Poor communications including lack of notice, consultation & - - 2 engagement 67 Service Reason 13-14 14-15 15-16

Business Support continued Total - - 2 Note: New Service in 2015-16 Catering Cleaning & Facilities Facilities available in Canteen - - 1 Management Quality of the Service provided - - 1

Not categorised - - 1

Total 0 3 3

Children & Families Unacceptable standard of care / support families - 1 5

Unacceptable standard of care looked-after children - - 2

Not categorised - 24 7

Total 2 26 14 Note: C&F were late adopters of the complaint system since Social Work follow a slightly different procedure

Community Learning & Development Inappropriate staff attitude / behaviour - - 1

Total - - 1 Note:

Contact Centre Disagree with Council policy - - 2

Inappropriate staff attitude / behaviour 2 4 3

Incorrect information given - 2 2

Service Reason 13-14 14-15 15-16 68

Incorrect timescales given - 1 1

Poor communications including lack of notice, consultation & - - 1 engagement Time taken to answer call 1 1 1

Total 3 9 10 Note: Customer Service Improvement Card details wrong - - 1

System Failure - - 1

Total - - 2 Note: Democratic Services Inappropriate councillor attitude / behaviour including - - 3 inconsiderate / inappropriate use of council vehicle Redirected to The Commissioner for Ethical Standards - - 2

Total - - 5 Note: Education Accidents Injuries e.g. Physical education fights etc. 2 1 1

Bulling By Staff - - 1

Bullying By Pupil 3 2 6

Dissatisfaction with policy current arrangements 5 9 16

Inappropriate staff attitude behaviour 3 9 4

Poor communications including lack of notice consultation 1 3 5 engagement 69 Service Reason 13-14 14-15 15-16

Education continued Standard of supervision 1 - 2

Total 28 29 35 Note: These are the Education only figures for Education & Children’s Services Environment Anything that doesn’t fit within above categories. To be - 3 3 reviewed regularly by the Service Bin not returned properly / bin is missing 3 5 5

Collection has left spilt waste in street / at property - 2 1

Damage to vehicles / property during bin collection - - 3

Dissatisfaction with policy / collection arrangements e.g. 5 20 7 number of bins; frequency of collection etc. Dissatisfaction with Take Out & Return TOR service 3 15 21

Failure to collect / empty bin 5 19 10

Inappropriate staff attitude / behaviour 4 11 4

Inconsiderate / inappropriate use of council vehicle - - 2

No food waste bags provided - - 3

Rodent / insect infestation - 2 1

Not categorised 34 1 1

Total 58 89 61 Note: Around half of complaints in 2013-14 were not categorised 70 Service Reason 13-14 14-15 15-16

Housing Anything that doesn’t fit within above categories. To be 3 12 7 reviewed regularly by the Service Delays in start / completion 1 3 9

Dispute with neighbours 3 2 2

Disputed recharges - 1 1

Dissatisfaction with policy / current delivery arrangements e.g. 9 13 16 timescales, priorities, criteria Fencing 1 - 1

Inappropriate staff attitude / behaviour 2 - 6

Management of communal areas including grass cutting, 1 4 5 overgrown trees & bushes Missed from programme - - 2

Noise - 2 2

Poor communications including lack of notice, consultation & - - 1 engagement Poor condition / standard of housing - 4 3

Quality of workmanship including mess/damage, unsatisfactory - 2 7 completion, quality of products etc. Redecoration allowance - - 1

Risk management - - 1

71 Service Reason 13-14 14-15 15-16

Housing continued Rubbish - 1 2

Staff behaviour - - 1

Not categorised 37 11 4

Total 63 61 71 Note: Parks Streets & Open Spaces Anything that doesn’t fit within above categories. To be - - 3 reviewed regularly by the Service Dissatisfaction with standard of street cleanliness 2 - 2

Footpath clearance 1 1 2

Inconsiderate / inappropriate use of council vehicle - 2 2

Overhanging / damaged trees & shrubs 3 2 6

Quality of footpath 1 - 1

Quality of park area - - 1

Not categorised 6 5 1

Untidy / overgrown vegetation - 2 1

Weed killing areas - 1 1

Total 15 32 20 Note: 2014-15 included areas now within Area Services Service Reason 13-14 14-15 15-16 72

Planning Anything that doesn’t fit within above categories. To be - - 1 reviewed regularly by the Service Dissatisfaction with policy / delivery arrangements - - 2

Failure to respond to previous complaint / request for service / - - 1 enquiry / FOI request / reported fault Poor communications including lack of notice, consultation & - 1 1 engagement Total - - 5 Note: Previously Planning complaints were included within EPPS Protective Services Anything that doesn’t fit within above categories. To be - - 1 reviewed regularly by the Service Dissatisfaction with licensing decisions / conditions - - 1

Total - - 2 Note: Previously Protective Services complaints were included within EPPS Revenue & Shared Services Admin error 3 2 3

Inappropriate staff attitude / behaviour 1 1 2

Lack of/incorrect information 1 9 6

Procedures/policy 1 7 4

System Failure - - 1

Time taken to process enquiry 1 2 1

Unclear Guideline Instructions - - 1

Not categorised 6 2 2

73 Service Reason 13-14 14-15 15-16

Revenue & Shared continued Total 20 34 20 Note: Previously all complaints were counted against the wider Service – Finance Procurement Sustainability Dissatisfaction with policy / current organisational - - 1 arrangements including opening times Inappropriate staff attitude / behaviour - - 1

Not categorised - - 1

Total - - 3 Note: Transportation Anything that doesn’t fit within above categories. To be 1 - 3 reviewed regularly by the Service Complaint about blue badge application - - 1

Dissatisfaction with gritting / snow clearing policy including - - 1 gritting routes, priorities etc. Inconsiderate / inappropriate use of parking provision including - 1 2 blocking footpath, driveways etc. Localised flooding due to damaged drains / water mains 1 1 1

Poor or inappropriate road signage/other street furniture unlit - - 1 signs, unlit bollards, vehicle safety barriers, pedestrian guardrails, street nameplates, bus shelters, grit bins, trees, verge marker posts, weather stations Poor standard of footpath / cycle path repairs / maintenance - - 1 work including incomplete work Poor standard of road repairs / maintenance work including - 2 1 incomplete work Position / intensity / adequacy of new street lighting 1 3 2

74 Service Reason 13-14 14-15 15-16

Transportation continued Potholes / poor condition of road surface - 3 2

Total 21 27 15

Note: Where the reason behind the complaint is represented as “not categorised” officers closing complaints haven’t completed the category field appropriately. Services throughout 15/16 were reminded that categorisation is an essential part of using complaints information to drive improvement yet too many remain uncategorised. The field to be completed is highlighted as a requirement since efforts to make the field completely compulsory failed. Additionally this is reported quarterly to Services having particular issues with appropriate categorisation e.g. Children & Families. Quality improvement in this area will fall under the remit of the Escalation and Resolution Team – see 3.4 and volumes did fall for this report.

75

Glenrothes Area Committee

8 June 2016 Agenda Item No. Area Transportation Works Programme 2015 / 2016 Final Report

Report by: Ken Gourlay, Head of Assets, Transportation & Environment Wards Affected: 14,15 & 16

Purpose

The purpose of this report is to provide members with the final position statement on the delivery of the Glenrothes Area Transportation Works Programme (ATWP) 2015 / 2016.

Recommendation(s)

It is recommended that Committee note the progress made as detailed in the report and attached appendices.

Resource Implications

Delivery of the ATWP 2015 / 2016 was met from the existing budget allocations.

Legal & Risk Implications

There would not appear to be any direct legal / risk implications arising from this report.

Impact Assessment

An EqIA is not required because the report does not propose a change or revision to existing policies and practices.

Consultation

In 2014 members were consulted on the lists of projects forming the proposed ATWP 2015 / 2016.

76

1.0 Background

1.1 Glenrothes Area Committee on the 04/02/15 agreed the list of projects forming the ATWP 2015 / 2016. This is the final report to committee on the delivery of the ATWP.

2.0 Issues and Options

2.1 Attached as appendices 1 – 6 to this report is a detailed statement of the final outturn position in relation to the delivery of the ATWP. 2.2 Due to the variable nature of this type of work, the need to balance budgets and coordinate works on the road network there have been some necessary changes to the previous programme reported to Committee. Members should note that any projects which have not been completed during 2015/16 are carried forward into the 2016/17 programme

3.0 Conclusions

3.1 It is recommended that Committee note the contents of this report.

List of Appendices 1. Carriageway Schemes 2. Footway 3. Street Lighting Improvements 4. Traffic Management 5. Lantern Replacement 6. Minor Surfacing Works & Treatments

Report Contact Sandy Dall Lead Professional, Roads Network Management (Mid) Bankhead Central, Glenrothes Telephone: 03451 55 55 55 + 444642 Email –[email protected]

77 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2015/2016

TABLE OF CONTENTS

Appendix Budget Heading

APPENDIX 1 CARRIAGEWAY SCHEMES

APPENDIX 2 FOOTWAY SCHEMES

APPENDIX 3 STREET LIGHTING IMPROVEMENTS

APPENDIX 4 TRAFFIC MANAGEMENT

APPENDIX 5 LIGHTING EFFICIENCY PROJECT & COLUMN REPLACEMENT PROGRAMME

APPENDIX 6 MINOR SURFACING WORKS & TREATMENTS

78 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2015/2016 CARRIAGEWAY SCHEMES APPENDIX 1

CONSTRUCTION ON DESIGN SITE Contact Person/ Start or Finish or Start or Completion/ Comments Road Projected Ward Street Location Number (03451 Estimated Estimated Estimated Estimated No./Town Estimate 555555 + ext) Start Finish Start Completion

£200000 Andrew Geddes 14 Glenrothes Viewfield Phase 2 # Mar-15 Mar-15 Completed CAT 1 £184107 Ext.444626

15 Glenrothes Coul Roundabout Sep-15 Oct-15 Completed

Coul/Rothes & £250000 Andrew Geddes # Pitcoudie combined 16 Glenrothes Rothes Roundabout £290180 Sep-15 Oct-15 Completed Ext.444626 schemes

15 Glenrothes Pitcoudie Roundabout Sep-15 Oct-15 Completed

Sandy Dall 14 Kinglassie Mina Crescent £70,000 _ _ _ _ CAT 2 Ext.444642 Andrew Geddes 15 Leslie Bank Place £10,000 Jan-16 Jan-16 Jun-16 Jul-16 CAT 2 Ext.444626 £120000 Andrew Geddes 16 Glenrothes Bighty Avenue # Sep-15 Oct-15 Completed CAT 2 - Promoted £85106 Ext.444626

N.B. # Denotes change to budget Estimate * Denotes change of date

79 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2015/2016

FOOTWAY SCHEMES APPENDIX 2 CONSTRUCTION ON DESIGN SITE Contact Person/ Start or Finish or Start or Completion Comments Road Projected Ward Street Location Number (03451 Estimated Estimated Estimated / Estimated No./Town Estimate 555555 + ext) Start Finish Start Completion £20000 Andrew Geddes CAT 1 carry over from 14 Glenrothes Cawdor Drive # Jun-15 Jul-15 Completed £20139 Ext.444626 2014/15 Andrew Geddes CAT 1 carry over from 15 Leslie High Street £100,000 Jan-16 Jan-16 May-16 Jun-16 Ext.444626 2014/15 Queen Margaret remote link to Sandy Dall 16 Glenrothes £11,000 - - - - CAT 2 Drive Adrian Road Ext.444642 Bilsland Path North Sandy Dall 14 Glenrothes £40,000 - - - - CAT 2 & South Ext.444642

CAT 1 Total CAT 2 Total £151,000 N.B. # Denotes change to budget Estimate * Denotes change of date

80 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2015/2016 STREET LIGHTING IMPROVEMENTS APPENDIX 3

DESIGN CONSTRUCTION ON SITE

Contact Person/ Start or Finish or Start or Completion/ Comments Road Ward Street Location Projected Estimate Number (03451 Estimated Estimated Estimated Estimated No./Town 555555 + ext) Start Finish Start Completion

£100000 A. Broadhurst 14 Glenrothes Stenton Various Streets Postponed CAT 1 £0 Ext.444368

A. Broadhurst 14 Glenrothes Finglassie Various Streets £100,000 - - - - CAT 2 Ext.444368

A. Broadhurst 14 Glenrothes Eastfield Various Streets £100,000 - - - - CAT 2 Ext.444368

CAT 1 Total £0 Cat 2 £200,000

N.B. # Denotes change to budget Estimate * Denotes change of date

81 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2015/2016

PROMOTING STRONGER, SAFER COMMUNITIES - ROAD SAFETY & TRAFFIC MANAGEMENT APPENDIX 4 CONSTRUCTION ON DESIGN SITE

Contact Person/ Start or Finish or Start or Completion/ Comments Road Projected Ward Street Location Number (03451 Estimated Estimated Estimated Estimated No./Town Estimate 555555 + ext) Start Finish Start Completion

Traffic Signal £30000 Ian Smith CAT1 Mid Fife Signal - Various # Apr-15 Apr-15 Completed Upgrades £32790 Ext 471696 Upgrades CAT1 Mid Fife - Crash reduction £20000 Ian Smith - Various # Apr-15 Aug-15 Completed Crash reduction schemes £3452 Ext 471696 schemes £15000 Ian Smith CAT1 Mid Fife 20 mph - Various 20 mph zone upgrades # Apr-15 Dec-15 Completed £17117 Ext 471696 zones

£15000 Ian Smith CAT1 Mid Fife School - Various School Travel Plan # Apr-15 Dec-15 Completed £16219 Ext 471696 Travel Plans £18000 Ian Smith CAT1 Redesign Traffic 16 Glenrothes Glamis Avenue # May-15 Sep-15 Completed £20444 Ext 471696 Calming Golf Course Road @ £10000 Ian Smith 14 Glenrothes # Apr-15 Apr-15 Completed CAT1 Raise Crossing Elgin/Forres £9127 Ext 471696 High Street @ £10000 Ian Smith 15 Leslie # Apr-15 Apr-15 Completed CAT1 Raise Crossing Greenside £7635 Ext 471696 Woodside Way @ £12000 Ian Smith 16 Glenrothes # Apr-15 Apr-15 Completed CAT1 Mini Rbt Newark Road South £10203 Ext 471696 Rothes Road @ Ian Smith 14 Glenrothes £65,000 - - - - CAT2 Ped Crossing Na[pier Road Ext 471696 Ian Smith 15 Glenrothes A911 @ Leslie Rbt £35,000 - - - - CAT2 Ped Facilities Ext 471696 CAT1 Total Includes £80000 across Mid Fife N.B. # Denotes change to budget Estimate * Denotes change of date

82 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2015/2016

LIGHTING EFFICIENCY PROJECT & COLUMN REPLACEMENT PROGRAMME APPENDIX 5

DESIGN CONSTRUCTION ON SITE

Projected Estimate Contact Person/ Start or Finish or Start or Completion/ Comments Road Ward Street Location Number (03451 Estimated Estimated Estimated Estimated No./Town Lantern Column 555555 + ext) Start Finish Start Completion Replacement Replacement

See Street A. Broadhurst 14 Glenrothes Stenton All streets £30,000 Jul-16 Oct-16 CAT 1 lighting Ext.444368

A. Broadhurst 14 Glenrothes Finglassie All streets £35,000 Jul-16 Oct-16 CAT 1 Ext.444368

A. Broadhurst 14 Glenrothes Eastfield All streets £35,000 Jul-16 Oct-16 CAT 1 Ext.444368

CAT 1 Total £100,000 £0 Cat 2 £0 £0

N.B. # Denotes change to budget Estimate * Denotes change of date

83 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2015/2016 MINOR SURFACING WORKS & TREATMENTS APPENDIX 6

CONSTRUCTION ON DESIGN SITE Contact Person/ Start or Finish or Start or Completion/ Comments Road Projected Ward Street Location Number (03451 Estimated Estimated Estimated Estimated No./Town Estimate 555555 + ext) Start Finish Start Completion

£45000 Brian Thomson Patching 16 Glenrothes Woodside Way # May-15 Jun-15 Completed £50046 Ext.444625 Programme

£42000 Brian Thomson Patching 14 Glenrothes various # May-15 Jun-15 Completed £49296 Ext.444625 Programme

£45000 Sandy Dall Joint Surfacing 15 Leslie K1 # Jul-15 Jul-15 Completed £57126 Ext.444642 works with Skene

£4500 Brian Thomson 16 Glenrothes Taylor Gardens # May-15 Jun-15 Completed Surface Dressing £4215 Ext.444625

£17000 Brian Thomson 14 Glenrothes B921 slip roads # May-15 Jun-15 Completed Surface Dressing £22239 Ext.444625

CAT 1 Total

N.B. # Denotes change to budget Estimate * Denotes change of date

84

Glenrothes Area Committee

8 June 2016 Agenda Item No. 9 (b) Area Transportation Works Programme 2016 / 2017 Progress Report Report by: Ken Gourlay, Head of Assets, Transportation & Environment Wards Affected: 14,15 & 16

Purpose

The purpose of this report is to provide members with the latest position statement on the delivery of the Glenrothes Area Transportation Works Programme (ATWP) 2016 / 2017.

Recommendation(s)

The Committee;  Notes the report and offers comments as appropriate  Notes that the actual timings of works are likely to be different and requests that ward councillors be made aware of significant alterations as they arise  Notes the current spend against the available budgets.

Resource Implications

Delivery of the ATWP 2016 / 2017 will be met from existing budget allocations.

Legal & Risk Implications

There would not appear to be any direct legal / risk implications arising from this report.

Impact Assessment

An EqIA is not required because the report does not propose a change or revision to existing policies and practices.

85

Consultation

In 2015 members were consulted on the lists of projects forming the proposed ATWP 2016 / 2017.

1.0 Background

1.1 Glenrothes Area Committee on the 13/04/16 agreed the list of projects forming the ATWP 2016 / 2017. This is the first progress report to committee on the delivery of the ATWP.

2.0 Issues and Options

2.1 Attached as appendices 1 – 5 to this report is a detailed statement of the current ATWP which provides the latest information on progress of individual projects within the various elements of the programme.

3.0 Conclusions

3.1 Good progress is being made with the delivery of the programme and it is expected that the devolved budget will be fully spent by the end of the financial year. However, it is acknowledged that fully spending the budget is not in itself a measure of success. 3.2 Due to the variable nature of civil engineering projects some changes may be required within the planned schedule. List of Appendices 1. Carriageway Schemes 2. Footway 3. Street Lighting Improvements 4. Traffic Management 5. Lantern Replacement Project Background Papers The following papers were relied on in the preparation of this report in terms of the Local Government (Scotland) Act, 1973: None

Report Contact Sandy Dall Lead Professional, Network Management (Mid) Bankhead Central, Glenrothes Telephone: 03451 55 55 55 + 444642 Email –[email protected]

86 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2016/2017

TABLE OF CONTENTS

Appendix Budget Heading

APPENDIX 1 CARRIAGEWAY SCHEMES

APPENDIX 2 FOOTWAY SCHEMES

APPENDIX 3 STREET LIGHTING IMPROVEMENTS

APPENDIX 4 TRAFFIC MANAGEMENT

APPENDIX 5 LIGHTING EFFICIENCY PROJECT & COLUMN REPLACEMENT PROGRAMME

87 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2016/2017 CARRIAGEWAY SCHEMES APPENDIX 1

CONSTRUCTION ON DESIGN SITE Contact Person/ Start or Finish or Start or Completion/ Comments Road Projected Ward Street Location Number (03451 Estimated Estimated Estimated Estimated No./Town Estimate 555555 + ext) Start Finish Start Completion Sandy Dall CAT 1 carry over from 14 Kinglassie Mina Crescent £70,000 Mar-17 Mar-17 Ext.444642 2015/16 roundabout at Sandy Dall 14 Glenrothes Stenton Road Beaufort Drive £15,000 CAT 1 Ext.444642 junction Murray Place to Sandy Dall 15 Leslie High Street £200,000 May-16 May-16 Jul-16 Jul-16 CAT 1 Greenside Ext.444642 Dovecot Park to Sandy Dall 16 Glenrothes Woodside Road £68,000 CAT 1 Church Street Ext.444642 Church Street to Sandy Dall 16 Glenrothes North Street £57,000 CAT 1 Shell garage Ext.444642 entire length of Sandy Dall 16 Thornton Riverside £50,000 CAT 1 adopted road Ext.444642 Sandy Dall 14 Kinglassie Sauchie Street entire length £56,000 - - Apr-17 Apr-17 CAT 2 Ext.444642 Sandy Dall 14 Kinglassie Pitlochie Terrace entire length £53,000 - - Apr-17 Apr-17 CAT 2 Ext.444642 CAT 1 Total £460,000 CAT 2 Total £109,000 N.B. # Denotes change to budget Estimate * Denotes change of date

88 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2016/2017

FOOTWAY SCHEMES APPENDIX 2 CONSTRUCTION ON DESIGN SITE Contact Person/ Start or Finish or Start or Completion Comments Road Projected Ward Street Location Number (03451 Estimated Estimated Estimated / Estimated No./Town Estimate 555555 + ext) Start Finish Start Completion Andrew Geddes CAT 1 carry over from 15 Leslie High Street £100,000 Jan-16 Jan-16 May-16 Jun-16 Ext.444626 2015/16 Queen Margaret remote link to Sandy Dall 16 Glenrothes £11,000 Apr-16 Apr-16 May-16 May-16 CAT 2 - promoted Drive Adrian Road Ext.444642 Bilsland Path North Sandy Dall 14 Glenrothes £40,000 - - - - CAT 2 & South Ext.444642

CAT 1 Total £100,000 CAT 2 Total £51,000 N.B. # Denotes change to budget Estimate * Denotes change of date

89 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2016/2017 STREET LIGHTING IMPROVEMENTS APPENDIX 3

DESIGN CONSTRUCTION ON SITE

Contact Person/ Start or Finish or Start or Completion/ Comments Road Ward Street Location Projected Estimate Number (03451 Estimated Estimated Estimated Estimated No./Town 555555 + ext) Start Finish Start Completion

Cat 1 - Project to A. Broadhurst be managed Glenrothes South Parks Phase 1 Various Streets £150,000 Aug-16 Sep-16 Oct-16 Mar-17 Ext.444368 over 2 or more years

A. Broadhurst CAT 1 - carry 14 Glenrothes Stenton Various Streets £100,000 Aug-16 Sep-16 Oct-16 Mar-17 Ext.444368 over from 15/16

Cat 2 - Project to A. Broadhurst be managed Glenrothes South Parks Phase 2 £280,000 - - - - Ext.444368 over 2 or more years

A. Broadhurst 14 Glenrothes Finglassie Various Streets £100,000 - - - - CAT 2 Ext.444368

A. Broadhurst 14 Glenrothes Eastfield Various Streets £100,000 - - - - CAT 2 Ext.444368

CAT 1 Total £150,000 Cat 2 £580,000

N.B. # Denotes change to budget Estimate * Denotes change of date

90 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2016/2017

TRAFFIC MANAGEMENT APPENDIX 4

CONSTRUCTION ON DESIGN SITE

Contact Person/ Start or Finish or Start or Completion/ Comments Road Projected Ward Street Location Number (03451 Estimated Estimated Estimated Estimated No./Town Estimate 555555 + ext) Start Finish Start Completion

Traffic Signal Ian Smith CAT1 Mid Fife Signal - Various £11,000 Apr-16 Mar-17 Apr-16 Mar-17 Upgrades Ext 471696 Upgrades CAT1 Mid Fife - Crash reduction Ian Smith - Various £20,000 Apr-16 Mar-17 Apr-16 Mar-17 Crash reduction schemes Ext 471696 schemes Ian Smith CAT1 Mid Fife 20 mph - Various 20 mph zone upgrades £7,000 Apr-16 Mar-17 Apr-16 Mar-17 Ext 471696 zones

Ian Smith CAT1 Mid Fife For - Various School Travel Plan £7,000 Apr-16 Mar-17 Apr-16 Mar-17 Ext 471696 Schools with STP Rothes Road @ Ian Smith CAT1 Pedestrian 14 Glenrothes £33,000 May-16 May-16 Jul-16 Aug-16 Napier Road Ext 471696 Crossing - Toucan High Street Ian Smith CAT1 Pedestrian 15 Leslie £32,000 May-16 May-16 Jul-16 Jul-16 @Glenwood Rd Ext 471696 Crossing - Puffin CAT1 Pedestrian Coaltown of Ian Smith 16 Main Street @ PO £27,000 May-16 Jul-16 Aug-16 Aug-16 Crossing - Raised Balgonie Ext 471696 Zebra Woodside Way Ian Smith CAT2 Pedestrian 16 Glenrothes £35,000 @Velux Ext 471696 Crossing - Puffin A911 @Leslie Ian Smith CAT2 Pedestrian 15 Glenrothes £35,000 Rbt/Western Ave Ext 471696 Crossing - Toucan CAT1 Total £137,000 Includes £45000 across Mid Fife N.B. # Denotes change to budget Estimate * Denotes change of date

91 ASSETS, TRANSPORTATION AND ENVIRONMENT - MID FIFE GLENROTHES AREA AREA TRANSPORTATION WORKS PROGRAMME 2016/2017

LIGHTING EFFICIENCY PROJECT & COLUMN REPLACEMENT PROGRAMME APPENDIX 5

DESIGN CONSTRUCTION ON SITE

Projected Estimate Contact Person/ Start or Finish or Start or Completion/ Comments Road Ward Street Location Number (03451 Estimated Estimated Estimated Estimated No./Town Lantern Column 555555 + ext) Start Finish Start Completion Replacement Replacement

See Street A. Broadhurst CAT 1 - carry 14 Glenrothes Stenton All streets £30,000 Mar-16 Mar-16 Sep-16 Nov-16 lighting Ext.444368 over from 15/16

A. Broadhurst CAT 1 - carry 14 Glenrothes Finglassie All streets £35,000 Mar-16 Mar-16 Sep-16 Nov-16 Ext.444368 over from 15/16

A. Broadhurst CAT 1 - carry 14 Glenrothes Eastfield All streets £35,000 Mar-16 Mar-16 Sep-16 Nov-16 Ext.444368 over from 15/16

A. Broadhurst Cat 1 - LED Glenrothes Main Roads Various £100,000 May-16 Jun-16 Jul-16 Sep-16 Ext.444368 fittings

CAT 1 Total £200,000 £0 Cat 2 £0

N.B. # Denotes change to budget Estimate * Denotes change of date

92 Glenrothes Area Committee

8 June 2016 Agenda Item No. 11 PROPERTY TRANSACTIONS

Report by: Ken Gourlay, Head Assets, Transportation and Environment

Wards Affected: Wards 14, 15 and 16

Purpose

The purpose of this report is to advise Members of action taken under delegated powers in relation to property transactions.

Recommendation(s)

The Committee is asked to note the contents of this report.

Resource Implications

There are no resource implications arising from these transactions, as any expenditure is contained within the appropriate Service budget.

Legal & Risk Implications

There are no legal or risk implications arising from these transactions.

Impact Assessment

An EqIA is not required and is not necessary for the following reasons: the items in this report do not propose a change or revision to existing policies and practices.

Consultation

All consultations have been carried out in relation to this report.

93 1.0 Background

1.1 In dealing with the day to day business of the Council there are a number of matters relating to the purchase, disposal and leasing of property and of property rights. This report advises of those transactions dealt with under powers delegated to officials.

2.0 Transactions 2.1 Acquisition 2.1.1 Lock up, 7 Alexander Road, Glenrothes Date of Purchase 18 February 2016 Purchase Price: £2,500 Seller: Mr Christopher Crombie

2.2 Leases by the Council – New Leases 2.2.1 0.792 hectares, The Common, Leslie Term: 352 days Rent: £150 per term Tenant: Mrs Susan Walker

2.2.2 Unit 14, Fife Food & Business Centre, Faraday Road, Glenrothes Term: Five years from 22 June 2016 Rent: £8,000 per annum Tenant: George Scoot t/a Scott’s Catering

2.2.3 Unit 15, Fife Food & Business Centre, Faraday Road, Glenrothes Term: Five years from 24 February 2016 Rent: £8,400 per annum Tenant: Fife Wholesales Butchers LLP

2.2.4 Unit 7, Fife Food & Business Centre, Faraday Road, Glenrothes Term: Five years from 21 February 2016 Rent: £12,652 per annum Tenant: Pitreavie Packaging Ltd

2.2.5 Unit 1, Food Resources Base, Faraday Road, Glenrothes Term: Five years from 1 April 2016 Rent: £2,900 per annum Tenant: Fiona & John Hogwood t/a The Green Cockatoo

2.2.6 Unit 2, Food Resources Base, Faraday Road, Glenrothes Term: Five years from 14 April 2016 Rent: £2,900 per annum Tenant: Alan Brown t/a AB Pastries

2.2.7 Office 3, Food Resources Base, Faraday Road, Glenrothes Term: Five years from 9 April 2016 Rent: £1,015 per annum Tenant: Fiona & John Hogwood t/a The Green Cockatoo

94 2.2.8 Office 2, Food Resources Base, Faraday Road, Glenrothes Term: Five years from 14 April 2016 Rent: £1,015 per annum Tenant: Alan Brown t/a AB Pastries

2.2.9 Office B, Food Resources Base, Faraday Road Glenrothes Term: Five years from 15 May 2016 Rent: £1,485 per annum Tenant: MJT Power Transmission Supplies Ltd

2.2.10 Office A, Food Resources Base, Faraday Road Glenrothes Term: Five years from 1 May 2016 Rent: £1,775 per annum Tenant: Colin Page t/a Page Financial

2.2.11 Ground Floor flat/office, 107 Alexander Road, Glenrothes Term: One year (and year to year thereafter) from 1 April 2015 Rent: £3,602 per annum Tenant: Auchmuty & Dovecot Tenants and Residents Association

2.2.12 Unit 3, Food Resources Base, Faraday Road, Glenrothes Term: Five years from 16 April 2016 Rent: £2,900 per annum Tenant: Richard Brackenbury t/a Delicios Catering

2.2.13 Office 1, Food Resources Base, Faraday Road, Glenrothes Term: Five years from 13 May 2016 Rent: £1,015 per annum Tenant: Roz Robertson t/a Designed Occasions

2.2.14 Plot A, Burnside Industrial Estate, First Street, Kinglassie Term: Ten years from 15 May 2016 Rent: £5000 per annum Tenant: William Simpson t/a French Vehicle Services (rent review at year 5)

2.2.15 Unit 16, Fife Food & Business Centre, Faraday Road, Glenrothes Term: Five years from 2 August 2016 Rent: £8,500 per annum Tenant: Alan Peebles t/a Agritronix

2.2.16 Plot B, Burnside Industrial Estate, First Street Kinglassie Term: Five years from 6 June 2016 Rent: £2,100 Tenant: Lang Toun Exports Ltd

95 3.0 Conclusions

3.1 These transactions are reported back in accordance with the Scheme of Delegation.

List of Appendices

1. None

Background Papers The following papers were relied on in the preparation of this report in terms of the Local Government (Scotland) Act, 1973:

None

Report Contact

Author Name Michael I McArdle Author’s Job Title Lead Professional Workplace Property Services – Estates Bankhead Central Bankhead Park Glenrothes KY7 6GH Telephone: 03451 555555 Ext No 440268 Email – [email protected]

96