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Your Guide to Restaurant Operations in Washington State Copyright 2018, Washington Hospitality Association

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Your Guide to Restaurant Operations in Washington State Copyright 2018, Washington Hospitality Association HEROHandbook for Excellent Restaurant Operations SPONSORED BY Your guide to restaurant operations in Washington state Copyright 2018, Washington Hospitality Association Table Of Contents Handbook for Excellent Restaurant Operations Contents Employee Work Authorization Verification ................ 58 Table Of Contents .................................................... 3 Minimum Wage ...................................................... 60 Thank you for being a member! ................................ 6 Paid Sick Leave ..................................................... 63 Employee Paid Sick Leave Notification ................... 78 LAWS & REGULATIONS Affordable Care Act Notification Requirements ......... 79 Affordable Care Act Reporting Requirements .......... 81 Government Affairs .................................................. 8 Meals and Breaks .................................................. 84 Business & Occupation Tax ...................................... 9 “Show Up” Pay ...................................................... 85 Collecting Sales Tax .............................................. 10 Hourly and Salaried Overtime ................................. 86 Paying Sales Tax ................................................... 12 Payroll Deductions ................................................. 88 Local Sales/Use Tax .............................................. 13 Employee Apparel ................................................. 90 Bakery Items ......................................................... 14 Terminating an Employee ....................................... 91 Banquet Room Rental ............................................ 15 Prohibited Duties for Minors ................................... 94 Caterers and Catering ........................................... 16 Preventing Teen Injuries ......................................... 96 Coupons, Gift Certificates and Free Meals ............... 17 Using Teen Labor .................................................. 97 Cover Charges ...................................................... 18 Teen Labor ........................................................... 98 Delicatessens ....................................................... 19 More Favorable Laws ............................................ 99 Employee Meals .................................................... 21 Personal Chefs .................................................... 100 Espresso Stands ................................................... 22 Washington Food Rule ......................................... 101 Games, Gambling and Similar Income ..................... 24 First Aid Compliance ............................................ 102 Gratuities (Tips) ..................................................... 25 Person in Charge (PIC) ......................................... 104 Including Sales Tax in the Price ............................... 26 Consumer Advisory ............................................. 106 Pizza .................................................................... 27 Sick Worker Restriction and Exclusion ................... 108 Syrup Tax Exemption ............................................. 28 Hand Washing ..................................................... 110 Unclaimed Property ............................................... 29 Cooking Temperature Guidelines ........................... 112 Vending Machines .................................................. 30 Cooling Temperature Guidelines ............................ 114 Leasehold Excise Tax ............................................ 31 Time As a Control ................................................ 115 Litter Tax .............................................................. 32 Temperature Danger Zone .................................... 116 Personal Property Tax ............................................ 33 Employee Safety Alert Systems for Hotels............. 117 Record Keeping Requirements ................................ 34 Food Trucks & Trailers ......................................... 119 Preparing for an Audit ............................................ 35 Fire Prevention .................................................... 123 Breastfeeding ....................................................... 36 Hazard Communication Rule ................................. 125 Pregnancy Accommodation .................................... 38 Workers’ Compensation ....................................... 136 Religious Accommodation ...................................... 39 Workplace Violence ............................................. 157 Service Charges .................................................... 41 Credit Cards – EMV ............................................... 45 ADA Compliant Websites ........................................ 46 LAWS & REGULATIONS: LIQUOR & MISC. Cash Overages and Shortages ............................... 50 Verifying Identification .......................................... 159 Corkage Fees ....................................................... 51 Signs of Intoxication ............................................ 161 Preventing Intoxication ......................................... 163 LAWS & REGULATIONS: TIPS For All Licensees ................................................. 165 Retail Liquor Advertising ...................................... 166 Summary of Tip Laws ............................................ 52 Required Signage ................................................ 168 TRAC .................................................................... 54 Protecting Your License ....................................... 169 Tip Pooling ........................................................... 56 Retail/Non-Retail Relationships.............................. 170 New Hire Reporting ............................................... 57 Washington Hospitality Association HERO 3 Table Of Contents Handbook for Excellent Restaurant Operations Financial Interest & Ownership .............................. 171 Bolstering Lunch Sales ........................................ 228 Penalties ............................................................ 172 Recipe for Readiness ........................................... 230 Keg Sales ........................................................... 173 Oily Rags Fire Hazard .......................................... 238 Private Compliance Checks .................................. 174 Workplace Safety ................................................ 239 Spirits, Beer and Wine ......................................... 175 What You Can Sell ............................................... 177 FORMS Tavern License .................................................... 178 Sports, Entertainment, Nonprofit .......................... 179 Application for Employment .................................. 242 Lodging .............................................................. 180 Sample Job Description – Manager ....................... 244 Caterer’s Endorsement ........................................ 181 Sample Job Description – Sous Chef/Kitchen Manager . Catering License ................................................. 182 .......................................................................... 246 Mandatory Alcohol Server Training ........................ 183 Sample Job Description – Line Cook ..................... 248 Enforcement Offices ............................................ 185 Sample Job Description – Server .......................... 249 Playing Music in Your Business ............................. 186 Sample Job Description – Busser ......................... 250 Service Animals................................................... 188 Sample Job Description – Dishwasher ................... 251 E-Cigarettes ........................................................ 191 Sample Job Description – Bartender ..................... 252 Sample Job Description – Host/Hostess ............... 254 New Hire Form Checklist ...................................... 255 TRAINING New Hire/Change in Status Form .......................... 256 Education Foundation .......................................... 192 Sample Interview Questions ................................. 257 ServSafe® Alcohol ............................................... 193 Telephone Reference Check Form ......................... 258 ServSafe® Allergens ............................................ 194 Safety Training Checklist ...................................... 259 ServSafe® Advanced Food Safety.......................... 195 Sample Employee Uniform Agreement .................. 260 Training Youth – ProStart® .................................... 196 Employee Handbook ............................................ 261 Mentor Worksites ................................................ 197 Acknowledgement Form....................................... 261 Employee Health Policy Agreement ....................... 262 SPEAK OUT Employee Overtime Authorization ......................... 263 Tardy Notice ....................................................... 264 ERNWest – Workers’ Compensation ...................... 198 Absentee Notice .................................................. 265 Is Your Restaurant Successful? ............................. 199 Warning Notice .................................................... 266 Handing Down the Family Business ....................... 201 Employee Termination Notice ............................... 267 Easily Increase Profitability .................................
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