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Alcatel-Lucent-Cr-Report-2011-En.Pdf AT THE SPEED OF IDEAS™ CORPORATE RESPONSIBILITY REPORT 2011 Every year, Alcatel-Lucent shares its commitments, achievements and perspectives on Corporate Responsibility through the publication of this comprehensive report. For 2011, we expanded the report to thoroughly address the requirements of our key reporting frameworks. ABOUT CONTENT CEO C ORPORATE CP OM ANY SuPPLY GoE V RNANCE EthICS E ONVIR NMENT our PEOPLE SocIETY GRI V ERIFIcatION GLOSSarY THIS REPORT SUMMARY MESSAGE RESPONSIBILITY OVERVIEW CAH IN This Corporate Responsibility (CR) report And finally, we have attempted to ABOUT THIS covers Alcatel-Lucent’s performance for ensure, that this year our report is also READ OUR the year 2011 in the areas of corporate consistent with the principles being LATEST TWEETS REPORT responsibility and sustainability, with established by the French law Grenelle 2, additional information from early 2012. which will come into effect in 2013. Our Corporate Our report consolidates all Alcatel-Lucent Reporting Portal very year, Alcatel- CR activities worldwide, focusing on key The auditing firm Ernst & Young has features a new Lucent shares its achievements and future objectives. conducted an independent review of discussion forum so that commitments, It presents relevant facts and examples it — that review and its conclusions you can share your E of some of the most compelling local can be found in the Independent thoughts and ideas on achievements and initiatives our employees are engaged Verification Statement on page 171. some of the issues perspectives on Corporate in around the world. Unless otherwise described in our various Responsibility through the stated, all performance data concerns In 2012, for the first time, we are reports. We welcome the company’s global operations. providing integrated access to a variety you to engage with us at publication of this of major reports and general information C www.alcatel- comprehensive report. An important component of our overall about Alcatel-Lucent’s strategy, business lucent.com/corporate- For 2011, we expanded public reporting, this document is and financial performance on our reporting the report to thoroughly intended for the full range of Alcatel- new Corporate Reporting Portal at: Lucent stakeholders – customers, For the second year, the report was Read more address the requirements investors, employees, analysts, prepared according to the sustainability C of our key reporting media, suppliers, government and reporting guidelines of the Global This portal includes access to the Alcatel- non-governmental organizations, and Reporting Initiative (GRI). The 2010 edition frameworks. Lucent Annual Review, the Document de other members of the communities received the GRI Application grade B+. Référence, the Annual Report on Form in which we are present. We submitted this edition to the GRI 20-F, and Additional Information reports. organization for its assessment and this Alcatel-Lucent has been publishing year we earned a GRI Application Level This portal features a new discussion annual Corporate Responsibility reports Check Statement A+ Alcatel-Lucent has forum so that you can share your since 2002. Since 2007, this report also applied the ‘Guidance on Defining thoughts and ideas on some of the — along with regularly updated CR Report Content’ and the associated issues described in our various reports. information — is only available online at: Principles as defined by the GRI. C Read more on our Corporate Responsibility A For more information on GRI, see p. 152 Your feedback, suggestions and questions website are important to us. Please send them The report also follows the ten principles of to [email protected]. We have chosen not to print it for the United Nations Global Compact and is environmental reasons and urge you aligned with the Advanced Level principles to be eco-friendly and think of the of the United Nations Global Compact. environment before printing the report yourself. Our last edition A For more information on the United Nations Global Compact, see p. 31 was released in June 2011. i ABOUT CONTENT CEO CORPoratE COMPANY SuPPLY GoVERNANCE EthICS ENVIroNMENT our PEOPLE SocIETY GRI VERIFIcatION GLOSSarY THIS REPorT SuMMARY MESSAGE RESPONSIbILITY OVERVIEW ChaIN The interactiVE features of this EXperience AugMented RealitY ABOUT CONTENT CEO CORPORATE COMPANY SUPPLY GOVERNANCE ETHICS ENVIRONMENT OUR PEOPLE SOCIETY GRI VERIFICATION GLOSSARY report allow You to naVigate Augmented Reality could dramatically THIS REPORT SUMMARY MESSAGE RESPONSIBILITY OVERVIEW CHAIN CEO MESSAGE easilY between sections change the way we use mobile phones! The navigation bar on the top of This technology uses recognition ith these global changes, the and FP3 launch are just two examples Wexpectation that companies such as of the innovation we are bringing to the each page is provided to ease your of images in reports, magazines, Alcatel-Lucent accept the responsibility marketplace and co-creating with our of being committed corporate citizens is customers and partners. We are taking “I am very proud that “the norm” rather than the exception. steps to make all of our operations Alcatel-Lucent earned the greener, from the solar eld that now navigation across the document advertisements and websites to t makes no sense to think that when provides some of the power for our rank of sector leader in times are good and pro ts are I Bell Labs headquarters in New Jersey the 2011 Dow Jones easy, then we can “afford” Corporate to more telecommuting options for Sustainability Index. It was and facilitate your reading. provide immediate access to additional Responsibility activities. Corporate our employees. All of our employees an objective measurement responsibility and sustainability has reviewed and acknowledged our Code of of our progress in ensuring to be part of our business strategy, in Conduct and know that we have a zero we act and behave as a information on your smartphone. good times, bad times and mediocre tolerance policy regarding any violations BEN VERWAAYEN times, day in and day out. Customers balanced, contributing of our ethics and compliance standards. CEO OF ALCATELLUCENT – consumers and enterprises – want global company.” Tens of thousands of my Alcatel-Lucent VIDEO to work with companies that treat colleagues also took part in volunteer employees with respect. They want to programs supported by the Alcatel- We also have a huge role to play in deal with a company that invests in talent Lucent Foundation, and I know that extending the bene ts of advanced In this edition, we offer you an and diversity, operates with integrity, number and the impact will grow in 2012. communications technology to This indicates a video innovates in green and is engaged with Watch the video underserved communities and the communities in which they operate. ut now we need to do more ‘IT’S HOW WE WORK’ doing it using green innovation. Augmented Reality experience to – maintenance is not enough. Investors look for companies that B Alcatel-Lucent is available. We want to strengthen our nd nally, green is a necessity for To experience produce good nancial results, but Augmented Reality, commitment to sustainability and Athe industry as well as a response to 1. Download the more and more they also want to access and watch our videos on your invite others to partner with us and climate change and a driver of economic app using the QR code know how they get those results. InnoVation Inside: 2. Scan the video contribute to our commitments. growth. Today’s video revolution requires picture with your phone. am very proud that Alcatel-Lucent a complete shift in the way telecom n 2012, our challenge will be to Read more earned the rank of sector leader in companies think about their solutions. smartphone/tablet, by interacting I embed Corporate Responsibility AugMented RealitY BY MNC AUGMENTED REALITY the 2011 Dow Jones Sustainability I Therefore, we will increase our ambitions and sustainability across the Index. It was an objective measure of in green innovation to be the absolute he world is changing every single day. Whole DNA of our organization. our progress in ensuring we act and industry leader in innovative, eco- with the online or print version of regions are undergoing massive changes. For behave as a balanced, contributing global We will put more focus on diversity sustainable communications technologies. some, tough economies are challenging people’s This icon indicates that T company. And it was a proud moment for – particularly in the area of gender So as you read through this report, ways of living. For others, worlds of opportunities are our employees to know they work for a equality – as well as develop more our Corporate Responsibility report. know that I am very excited about the opening as emerging economies now have emerged. company that wants to make a difference. of an understanding of cultural progress we made in 2011, but am you can access an Climate change, for example, is making its impact felt differences. This will be an important The augmented reality features of n 2011 our Bell Labs researchers and even more excited about what we will from pole to pole, but it is also spurring new innovation element in our ability to attract and This experience is available only on homegrown talents across the company accomplish – with you – in 2012. I retain the kind of talent needed by a as single biggest opportunity for the 21st century. And launched revolutionary products making augmented reality video. global high-tech company like ours. Ben Verwaayen this Corporate Responsibility report (1) (2) the digital economy and communications technology great contributions to eco-sustainability the iPhone , Android smartphone , are revolutionizing virtually every facet of people’s and to digital inclusion. Our lightRadio™ lives across the globe. (3) are powered by MNC, the mobile iPad and Android tablet. 1 PODCAST services factory of Alcatel-Lucent. MNC’s innovative mobile marketing This indicates a podcast How to use AugMented RealitY in Whenever you see this icon next to an offerings include mobile direct is available.
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