2017 – 2018

FACULTY

HANDBOOK

University College of the North

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This publication created and distributed through the ACADEMIC & RESEARCH DIVISION of University College of the North.

©2017 Academic & Research Division University College of the North Box 3000 , R9A 1M7 (204) 627-8579

Thank you to the Deans, Directors, faculty members and staff who provided ongoing revisions to ensure the accuracy and usefulness of the material in this year’s UCN Faculty Handbook.

Thanks to:

Shawn Ducharme – IT Lavina Fecteau – Office of Inter-Universities Services Chris Reddy – Strategic Services & Development Jim Scott – Communications Florence Watson and the Student Development Team - Enrolment Services Gary Hagborg, Virginia Goulet – Facilities and Campus Services Monica Cook – Human Resources Nancy Goodridge, Michelle Logeot – Community-Based Services Sandra Muilenburg – Finance Dan Smith, Lori Munroe – Academic & Research Linda Melnick, Avery Ascher, Terralyn McKee, Carole Reid, Kathy Ellerton, Krystle Robinson, Sarah Warner, Connie Wyatt Anderson – Research & Innovation Stan Gardner – Library Services Nicole Myers – Accessibility Services Sharon McKay, Esther Ballantyne, Susan Flett-Young, Tina Cook-Martin, Caroline Azure – Aboriginal Knowledge & Culture Division

The Faculty Handbook is an ever-evolving document. Please notify the Dean of Research & Innovation, Linda Melnick ([email protected]), or the Academic Specialist, Connie Wyatt Anderson ([email protected]), with revisions and updates.

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Contents WELCOME TO UCN ...... 6 NAVIGATING THE UCN FACULTY HANDBOOK ...... 7 UCN Website and Intranet ...... 7 1.0 ABOUT UCN ...... 9 Mission Statement ...... 9 Vision Statement ...... 9 Four Strategic Directions ...... 9 UCN’s Governing Council Ends Statements ...... 10 UCN Governance Structure ...... 10 UCN Campus Locations and Regional Centres ...... 11 Regional Centre Contact Information ...... 12 2.0 TEACHING AT UNIVERSITY COLLEGE OF THE NORTH ...... 12 GETTING STARTED ...... 12 Campus ID Cards ...... 12 Office Space, Campus Mailbox and Facility Keys ...... 12 Email Accounts, Computer Use and Student Printing ...... 13 Parking ...... 13 Supplies ...... 14 Phone/Voice Mail ...... 14 Voicemail and Cell Phones ...... 14 Fax Machines ...... 14 Room Bookings ...... 15 3.0 ACADEMIC SCHEDULE and CALENDAR ...... 15 Registration ...... 15 Withdrawals ...... 16 Academic Dishonesty ...... 16 Appeals ...... 16

ACADEMIC SCHEDULE 2017-2018 ...... 18 Terms ...... 18 Statutory Holidays and Breaks ...... 18

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Registration Dates ...... 18 Start/End, Refund, and Voluntary Withdrawal Dates ...... 18 4.0 FACULTY ROLES AND RESPONSIBILITIES ...... 20 UCN FACULTIES & CENTRES ...... 20 UCN ACADEMIC UNITS...... 20 Contact Information – Research & Innovation ...... 22 Office of Research and Innovation ...... 24 Research with Human Participants ...... 24 Teaching and Research Involving Animals ...... 25 Academic Specialist ...... 26 Indigenous Curriculum Specialist ...... 27 Co-op Coordinator, Work-Integrated Education ...... 27 Learning Resource Instructor...... 28 Quality Assurance Coordinator ...... 29 ADDITIONAL ACADEMIC OFFICES AND PARTNERS ...... 30 Office of Inter-Universities Services (IUS) ...... 30 Aboriginal Knowledge and Culture Division ...... 30 Campus Manitoba / eCampus Manitoba ...... 30 PREPARING TO TEACH ...... 31 Instructional assignments ...... 31 Textbooks and Course Materials ...... 31 Course Outlines...... 33 Writing Effective Learning Outcomes ...... 35 Resources ...... 35 DURING THE TERM: TEACHING AND ADVISING...... 35 Program and Course Management ...... 36 Student Attendance ...... 36 Faculty Advisor System ...... 37 Student Assessment, Evaluation and Grades ...... 38 Work Experience/Practicum Courses ...... 40 Academic Honesty ...... 41 Incomplete Course Work ...... 42 Tests & Examinations: Administration and Invigilation ...... 43 Supplemental Exams ...... 49

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Early Intervention ...... 49 AFTER THE COURSE ...... 50 Grade Submission ...... 50 Grade Adjustment ...... 51 Academic Performance ...... 51 Course Repeats ...... 51 Student Course Evaluations ...... 52 5.0 TEACHING SERVICES AT UCN ...... 54 LIBRARY SERVICES ...... 54 Budget for Purchase of Scholarly Material ...... 54 Library Hours...... 54 Reserves ...... 54 Borrowing from other libraries (Inter‐library loan) ...... 55 Library Catalogue and Database Access ...... 55 Orientation and Instruction ...... 55 Library Materials ...... 56 Special Collections ...... 56 Collections sent to Regional Centers ...... 56 PRINTING & MULTIMEDIA SERVICES ...... 56 Archives and Record Management...... 57 LEARNING TECHNOLOGIES ...... 57 Technologies for Instructors and Students ...... 58 Instructional Services ...... 58 Video Conferencing Rooms ...... 60 PRINTING/PHOTOCOPYING INSTRUCTIONAL MATERIAL ...... 60 Digital Copyright ...... 61 Copyright Law Regulations ...... 61 PROGRAM AND CURRICULUM DEVELOPMENT ...... 62 6.0 UCN SUPPORTS ...... 63 ABORIGINAL CENTRES ...... 63 Aboriginal Centres Support Programs and Services ...... 63 Centre Contacts ...... 63 UCN CAMPUS ELDERS ...... 64 ASSESSMENT CENTRE ...... 64

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Assessment Centre Contacts ...... 64 RECOGNITION OF PRIOR LEARNING (RPL) ...... 64 STUDENT DEVELOPMENT DIVISION (SDD) ...... 65 UCN Student Accessibility Services (SAS) ...... 65 Learners' Assistance Centre (LAC) ...... 66 COMMUNICATIONS DEPARTMENT ...... 67 Marketing and Communications ...... 67 Photo Waiver ...... 68 Event Planning ...... 68 7.0 FACILITY MANAGEMENT ...... 68 Security Practices on Campus – The Pas and Thompson ...... 68 Dealing with Strangers ...... 69 Emergency Contact Numbers ...... 69 8.0 HANDLING ADMINISTRATIVE TASKS ...... 71 FINANCE POLICIES ...... 71 UCN EMPLOYEE FINANCE PROCEDURES AND POLICIES ...... 71 9.0 UCN ACADEMIC ENVIRONMENT ...... 72 UCN CODE OF ETHICS ...... 72 INDIGENOUS KNOWLEDGE ...... 74 PROFESSIONAL DEVELOPMENT ...... 76 B. HRD Funds: ...... 76 Certificate in Adult Education ...... 76 CAE Contacts ...... 79 COMMUNITY-BASED SERVICES ...... 80 1. Regional Centres ...... 80 2. Contract Training ...... 80 3. Rotating Core funded programs ...... 81 Contact Numbers for Community-Based Services...... 81 Community Education Coordinators ...... 81 WORKPLACE SAFETY AND HEALTH ...... 82 COLLECTIVE AGREEMENT AND BARGAINING ...... 82 Representation ...... 82

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WELCOME TO UCN

Message from DAN SMITH, Vice-President Academic & Research and LINDA MELNICK, Dean of Research & Innovation

Welcome to the 2017-18 academic year at University College of the North! You will have opportunities to try new teaching strategies, get involved with faculty governance or other venues for university-college service activities, and, of course, involve yourself in either applied or theoretical research projects.

UCN has an array of talented and committed faculty members who teach in a wide range of college and university programs. We are also privileged to have non-teaching staff who ensure that the necessary supports are in place. This academic year will see the fourth year of the new UCN campus building at our Thompson location. Together with our Oscar Lathlin Research Library at the campus in The Pas, opened in 2013-14, as well as a variety of new regional centres, we are creating a modern and highly technological learning environment for all of our students.

UCN’s Strategic Plan for 2015 - 2020, Kiskinohtahiwewin – pointing us in the right direction – consisting of four directions, Northern and Aboriginal Culture, Innovative and Responsive Education, Trades and Industrial Skills, and Student Centered, provides high-level guidance for us all as we deliver education and undertake research at UCN. The Academic Plan 2015- 2020 identifies specific activities that support kiskinohtahiwewin, and help to ensure that UCN faculty members are engaged in research, offers high quality programming, and supports students from recruitment to graduation in a northern an Aboriginal context.

The purpose of this handbook is to provide you with a brief aide memoire of the critical aspects of supporting our students and delivering high quality programming. We also encourage you to explore the UCN web site www.ucn.ca, and the 2017- 18 UCN Academic Calendar. These are great sources providing more in-depth information on a host of topics related to academics, governance, policies, our Regional Centres and much more.

If you have any questions that are not addressed in this handbook, please do not hesitate to contact your Dean. Our doors are always open, too – please drop by, call or email.

We greatly appreciate your commitment and professional expertise, and want your teaching experience to be successful and rewarding for both you and your students! We welcome those of you who are new to UCN, and encourage you to take advantage of opportunities to learn more about us. Your contributions are valued, and we are so glad that you’ve made the decision to join us.

Dan Smith, PhD Linda Melnick Vice-President Academic & Research Dean of Research & Innovation [email protected] [email protected]

Aaniin, Bitaemo, Bonjour, Boozhoo, Tanshi, Tansi, Welcome, Wotzye

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NAVIGATING THE UCN FACULTY HANDBOOK

The Faculty Handbook is organized into a variety of sections designed to assist you in your role as a faculty member at UCN. You will find references to many sources of information found within our UCN website or intranet. Always refer to the UCN website/intranet for access to the most current and up-to-date information. Where applicable, UCN Policy numbers have been referenced at the end of each section (in parentheses and italicized). UCN Policies are found on the UCN intranet at:

UCN homepage – Faculty & Staff tab – Employee Resources link – Log-in - Employee Information link - Policies and Procedures link

UCN Website and Intranet

The UCN website is our public facing marketing, resource and information source. Faculty members are encouraged to become familiar with the public resources that are made available on the UCN website. The UCN website address is: www.ucn.ca.

Logging into the UCN website provides access by UCN employees to additional information and resources, depending on your access rights. Please note that the term “intranet” refers to the additional information that you have access to once you login using the ‘Authentication Required’ pop-up window that appears when you access some parts of the website, such as Employee Information, found under the Faculty & Staff tab, Employee Resources section of the UCN homepage.

To login, you will require a UserID (domain/username) and a password. Your Dean will provide you with this information. Passwords must be changed regularly, and you will be prompted by the system to do so at the appropriate times. You can access the UCN website and intranet from both within UCN, and when you are at external locations. Many important UCN forms, templates and documents can be found on the UCN Intranet. For example:

Faculty Handbook 2017-18: UCN homepage – Faculty and Staff tab –Log-In – Employee Resources link – Employee Information link - Academic Division link – Handbooks and Guides link

Course Outline Template: UCN homepage – Faculty and Staff tab –Log-In – Employee Resources link – Employee Information link - Academic Division link – Course Related Forms link

Rules for Writing Tests & Exams: UCN homepage – Faculty and Staff tab – Log-in - Employee Resources link – Employee Information link - Academic Division link – Various Forms link

Leave Form: UCN homepage – Faculty and Staff tab – Log-In – Employee Resources link – Employee Information link - Human Resources link – Human Resources and Payroll Forms link

Expense Claim Form: UCN homepage – Faculty and Staff tab – Log-In – Employee Resources link – Employee Information link - Finance link – Expenses link

It is recommended that you become familiar with the UCN employee resources that are made available on the UCN intranet, which include forms from Academic & Research, Finance, Human Resources and many other

7 areas, important documents such as UCN Policies and Procedures and User Manuals, and photo galleries from UCN special events.

If you require, assistance with logging in the website, please contact our UCN IT Helpdesk at 204-627-8519 (The Pas) or 204-677-6375 (Thompson). If you are having general difficulty with your computer or other hardware, you will need to email the details of your issue to the IT department in the form of a ‘trouble ticket’. Emailing [email protected] will automatically generate a trouble ticket. More information on this can be found in a later section of this Faculty Handbook.

NOTES:

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1.0 ABOUT UCN

Welcome to University College of the North, a dynamic and responsive postsecondary institution.

UCN is proudly tasked to promote educational development in northern Manitoba. UCN boasts two main campuses, one in The Pas and one in Thompson, twelve northern regional centres, and a variety of teaching locations, including Winnipeg. Geographically, UCN provides postsecondary programming to 80% of the province’s area. A complement of approximately 400 faculty, staff, and Elders provide instruction and support to our more than 2000 students.

Mission Statement

The mission of University College of the North is to ensure Northern communities and people will have access to educational opportunities, knowledge and skills, while being inclusive and respectful of diverse Northern and Aboriginal values and beliefs.

Vision Statement

RESPECT – TRUTH – WISDOM – HONESTY – HUMILITY – COURAGE – LOVE

Rooted in the Seven Sacred Teachings of Aboriginal Peoples, University College of the North prepares life-long learners and graduates to be positive and contributing members of society.

Four Strategic Directions

Northern & Aboriginal Innovative & Trades & Industrial Student Centered Culture Responsive Education Skills

UCN believes Northern UCN will work with our UCN recognizes the UCN understands the and Aboriginal cultures, partners to provide current labour market importance of a positive student experience be it worldviews and history educational needs and the opportunities that in the classroom, are the foundation upon importance of providing which we conduct our respond to the distance delivery, education and training day to day operations as community and labour practicums, community that will develop a skilled an institute of higher market needs of based, or in our workforce for Northern hallways. learning. Northern Manitoba. Manitoba’s economy.

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UCN’s Governing Council Ends Statements

1. Knowledgeable, Empowered People and Communities 2. Respect for Diverse Northern and Aboriginal Cultures and Identities 3. Research Capacity Developed for the North 4. An Educated Populace for Social and Economic Development of the North 5. Accessible, Equitable, Affordable, and Relevant Education Throughout the North

UCN Governance Structure

UCN has a tri-council governance structure consisting of a Governing Council, Learning Council and a Council of Elders. UCN’s Learning Council may be thought of as a parallel body to the Academic Senate found at many other postsecondary institutions. What makes UCN unique and innovative is its Council of Elders. These three Councils are mandated by Manitoba’s UCN Act.

Governing Council Learning Council Council of Elders The Governing Council is comprised of The Learning Council is comprised of up The Council of Elders consists of 17 20 members from locations as far south to 32 members representing college and members 14 of which represent the as Winnipeg to as far north as university faculty, academic various communities that UCN Thompson, plus areas in between. The administration, academic resources, serves. UCN’s Governing Council, membership provides a wide academic services, the student body, Learning Council, and Student representation of secondary and post- the Governing Council, and the Council Association Council also have secondary education, northern and of Elders. Its standing committees representation on the Council of Elders. southern communities, the Council of ensure representation from the council Elders, Learning Council, and UCN itself, but also from various The involvement of the Council of Elders faculty, staff and students. constituencies throughout UCN, in ongoing activities of UCN has including students, college and included, but is not limited to, The Governing Council operates within a university faculty members and staff, to representation on the Learning Council policy governance model under which ensure a broad representation of and Governing Council, as well as the the council’s policies guide the work of knowledge, ideas, and input. standing committees of the Learning the Council and the UCN President & Council and internal UCN committees Vice-Chancellor. The Learning Council works diligently such as selection committees for UCN throughout the year on ongoing faculty and non-faculty positions. The academic planning, strengthening council provides guidance on academic academic standards, developing new development, Aboriginal culture, and degree and diploma programs, updating actively participates in UCN conferences current degree and diploma programs, and events. providing a learner-centred model, and strengthening its academic governance structure.

Faculty interested in serving on the Learning Council or sub-committees or require information on the Learning Council and its sub-committees should contact Shelly Bulycz, Tri-Council Executive Officer.

Tri-Council Executive Officer Shelly Bulycz Office: 204-627-8649 Cell: 204-620-2799 Email: [email protected]

UCN Campus Locations and Regional Centres

The Pas Campus 7th and Charlebois, The Pas, Manitoba R9A 1M7 Phone: 204-627-8500 Toll-Free: 1-866-627-8500

Thompson Campus 55 UCN Drive, Thompson, Manitoba R8N 1L7 Phone: 204-677-6450 Toll-Free: 1-866-677-6450

Regional Centres Bunibonibee Cree Nation (Oxford House) Chemawawin Cree Nation (Easterville) Churchill Mathias Colomb First Nation (Pukatawagan) Misipawistik Cree Nation (Grand Rapids) Nisichawayasihk Cree Nation (Nelson House) Norway House Cree Nation Pimicikamak Cree Nation (Cross Lake) St. Theresa Point First Nation Swan River Tataskweyak Cree Nation (Split Lake)

FIGURE 1: UCN Campuses and Regional Centres

UCN’s campuses and Regional Centres are located on the traditional lands of the Cree, Dene, and Oji-Cree.

UCN’s campuses in The Pas and Thompson are located in Treaty # 5 territory. Regional Centres located in Bunibonibee Cree Nation (Oxford House), Chemawawin Cree Nation (Easterville), Churchill , Flin Flon, Misipawistik Cree Nation (Grand Rapids), Nisichawayasihk Cree Nation (Nelson House), Norway House Cree Nation, Pimicikamak Cree Nation (Cross Lake),St. Theresa Point First Nation, and Tataskweyak Cree Nation (Split Lake) are also located in the traditional territory of the signatories to Treaty # 5.

The UCN Regional Centre on the Mathias Colomb First Nation (Pukatawagan) is found within Treaty # 5 territory; however the First Nation is a signatory to Treaty # 6.

The UCN Regional Centre in Swan River is located in Treaty # 4 territory.

UCN Traditional Territory Acknowledgement: University College of the North acknowledges that its campuses in The Pas and Thompson are located in Treaty No. 5 territory; along with regional centres, these are the traditional territories for many Indigenous peoples whose relationship to the land creates a rich heritage for our northern learning community.

FIGURE 2: First Nations & Treaty Areas in Manitoba

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Information regarding UCN’s traditional territory acknowledgment statement and the treaty territories in which UCN’s campuses/centres are located may be found by going to UCN homepage – Faculty and Staff tab – Log-In – Employee Information link – Academic Division – Course Related Forms – UCN Traditional Territory Statement_Backgrounder

Regional Centre Contact Information Bunibonibee (Oxford House) Regional Centre Nisichawayasihk (Nelson House) Regional Centre General Delivery, Oxford House, MB R0B 1C0 Box 454 Nelson House, MB R0B 1A0 Phone: (204) 538-2270 Fax: 538-2152 Phone: 484-2886 Fax: 484-2384

Norway House Regional Centre Chemawawin (Easterville) Regional Centre Box 880 Norway House, MB R0B 1B0 Box 144 Easterville, MB R0C 0V0 Phone: (204) 359-6296 Fax: (204) 359-6262 Phone: (204) 329-2420 Fax: (204) 329-2340 Pimicikamak (Cross Lake) Regional Centre Churchill Regional Centre Adult Education Centre - Cross Lake Education Authority P.O. Box 1000 Churchill, MB R0B 0E0 P.O. Box 370 Cross Lake, MB R0B 0J0 Phone: (204) 675-2975 Fax: (204) 675-2971 Phone: (204) 676-2677 Fax: (204) 676-3981

Flin Flon Regional Centre St. Theresa Point Regional Centre 4 Hart Avenue, Flin Flon, MB R8A 0G4 Box 449 St. Theresa Point, MB R0B 1J0 Phone: (204) 687-1560 Fax: (204) 687-8558 Phone: (204) 462-2266 Fax: (204) 462-2425

Mathias Colomb Cree Nation (Pukatawagan) Regional Centre Swan River Regional Centre Box 323 Pukatawagan, MB R0B 1G0 P.O. Box 726 Swan River, MB R0L 1Z0 Phone: (204) 553-2099 Fax: 553-2107 Phone: (204) 734-4419 Fax:(204) 734-3293

Misipawistik (Grand Rapids) Regional Centre Tataskweyak (Split Lake) Regional Centre Box 238 Grand Rapids, MB R0C 1E0 Box 160 Split Lake, MB R0B 1P0 Phone: 639-2684 Fax: 639-2686 Phone: (204) 342-2621 Fax (204) 342-2997

2.0 TEACHING AT UNIVERSITY COLLEGE OF THE NORTH

GETTING STARTED

Campus ID Cards

Faculty are issued UCN ID cards annually for use in UCN Libraries and for after-hours access to UCN facilities. Photos and card creation are done by Library Services The Pas and the libraries in Thompson, Easterville, and Norway House. Other Regional Centre staff and faculty should arrange for ID card creation at The Pas or Thompson locations.

Note: Verification of employment status is required prior to issuing ID cards – ensure that HR has you listed in their database prior to scheduling your photo and ID creation in The Pas or Thompson.

Office Space, Campus Mailbox and Facility Keys

The Dean will arrange office space for instructors in The Pas and Thompson. Additionally, the Dean will arrange for office, classroom and mailbox keys (and other keys as required) as issued through UCN Facilities Management. Faculty members are not to have keys copied, and any lost or stolen keys need to be reported to Facilities Managers as soon as possible. In the event that new or alternative space is required, requests are to be directed to your Dean who will forward the details to the UCN Space Allocation Committee.

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The Regional Centre or Community Education Coordinator will arrange office and classroom space for Community- based instructors.

The Director UCN Adult Learning Centre will arrange office and classroom space for Adult Learning Centre (ALC) Instructors.

Note: Mailboxes and keys in The Pas are issued through Purchasing/Stores Department, c/o Troy North. Mailboxes and keys at the Thompson Campus are issued through the Campus Manager.

Campus mailbox locations:

The Pas – main entry foyer near the Registration Office Thompson – main floor outside of the Administrative Office (Rm 152) near receiving dock Regional Centres – contact your Regional Coordinator Contract training – contact Community Education Coordinator (FI-01-15)

Email Accounts, Computer Use and Student Printing

UCN Acceptable Use Agreement: All staff and faculty are required to sign an acceptable use form as part of hiring process – it is your responsibility to become familiar with this policy which can be found on the UCN homepage – Faculty and Staff tab – Log-In - Employee Resources – Employee Information – Policies and Procedures link – Information Technology link – IT-01-General link – IT-01-01 Acceptable use of computer & communication resources policy link. (IT-01-01, IT-01-02, IT-01-05, IT-01-06, IT-01-07)

Email address Protocol for UCN Employees: You will be provided with a UCN email address when you start your employment with UCN. To send an email to another UCN employee, you can simply click on the ‘To’ portion of a new email, which should bring you to the Global Address List of the UCN Address Book. Scroll down the list until you find the individual you wish to email, click it, and it will move to the ‘To’ line. The standard protocol for UCN employee emails is: first initial + full last name @ ucn.ca (all lower case). For example, if you wanted to send an email to UCN employee Mary Jones, it more than likely will be: [email protected]. An exception to this protocol is when two people have the same first initial and last name, in which case one member will likely have a middle initial added to their email address.

Information for faculty regarding student printing: Each student will receive complimentary credit each academic year of $25.00 which will allow 500 sheets of black and white printing or 250 sheets of colour printing from their personal login account. Students who require additional pages can purchase pages in $5.00 increments which would provide 100 black and white pages at $0.05 each or 50 colour pages at $0.10 each. Please provide this information to your students if you are requiring them to print anything at UCN.

Parking

In both The Pas and Thompson, scrambled parking is in effect within the designated parking areas for the 2017/2018 school year. You shall receive a map indicating the designated parking areas with your parking pass. Since parking space is limited and there are no assigned parking spots available, parked vehicles shall be monitored

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and checked for proper display of the parking pass and the vehicle is parked within the pass designation, if a pass is not displayed or the vehicle is parked out of its designated parking area, either a warning or a ticket may be issued at Security’s/Management’s discretion. Please ensure your parking pass is clearly displayed in your windshield from your rear view mirror whenever you are parked in a UCN parking stall.

UCN Facility Manager The Pas Acting Ken White 204- 627-8247 Campus Manager Thompson Charlotte Larocque 204- 677-6463

Regional Centers/Contract training – see your Regional Centre Coordinator or Community Education Coordinator (AD-02-06)

Supplies

Each Faculty has an assigned Budget Code and annual allotment for supplies and materials. For The Pas and Thompson instructors, see your Dean for details regarding purchases and annual budget. For community-based instructors, contact your respective Regional Centre Coordinator or Community Education Coordinator. For ALC Instructors and staff, see the Director UCN Adult Learning Centre for supplies and materials for ALC courses and the Dean of the appropriate faculty for all related courses.

Phone/Voice Mail

UCN Staff and Faculty in The Pas and Thompson, in most cases, will be assigned a phone line. In The Pas and Thompson, the phone system is an Internet-based Voice-Over-IP (VoIP) phone system that is administered by the UCN IT Department. Phone lines for community based instructors will be determined by the respective Regional Centre Coordinator or Community Education Coordinator.

Voicemail and Cell Phones

All VoIP phones should have access to UCN voicemail. Your default ‘pin number’ for initial voicemail access/setup is "123456". You should change this pin ASAP. To access your new voicemail, press the "messages" button on your phone. The number for accessing voicemail from outside UCN is 204-627-8595 for The Pas local, or 855-738-8805 from outside The Pas and in North America. For access to phone documentation, please contact the IT help desk.

For any phone/voicemail service issues, contact the UCN IT Helpdesk at 204-627-8519 (The Pas) or 204-677-6375 (Thompson), or by emailing [email protected]. Emailing [email protected] will automatically generate a trouble ticket.

Cell phones and wireless devices are subject to reporting procedures as defined by IT policy IT-01-02, which can be found by going to UCN homepage – Faculty and Staff tab – Employee Resources link – Log-In - Employee Information link - Policies & Procedures link – Information Technology link – IT-01-02 Mobile Communication & Wireless handheld device policy. (IT-01-01, IT-01-02, IT-01-05, IT-01-06, IT-01-07)

Fax Machines

Not all faculty offices are equipped with fax machines; however, fax machines are available for faculty use through various locations at the main campuses and regional centres. Please check the UCN Telephone/Fax Directory for a number and location nearest you, or contact your Dean for more information.

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(AD-01-01)

Room Bookings

The Academic Coordinator’s office is responsible for booking of all UCN classrooms for use by instructors for courses in The Pas and Thompson and University courses delivered to Norway House and occasionally to other regional centers. Schedules of room use are posted weekly outside each room for The Pas and Thompson. There are no dedicated classrooms at UCN main campuses and use of rooms for sections must be approved by the faculty member’s Dean, who may then authorize booking of a room through the Academic Coordinator, Doris Shand or her designate. Regional Centres or contract training booking requirements should be addressed to the Regional Centre Coordinator or Community Education Coordinator.

UCN uses CELCAT to book, coordinate and handle academic and event activities, campus wide. Scheduling of classroom space or other UCN space (boardrooms, cafeteria, etc) for internal use that is NOT course related is also booked in CELCAT by doing a room booking request through the CELCAT software. Every faculty and staff member has rights in CELCAT to do room requests. The user guide for the room booking requests is on the website under Faculty & Staff Employee Information User Manuals. Any external agencies, including any staff or faculty member involved in outside organizations, will book rooms through UCN Events Planning – Brian Duncalfe, or his designate.

Instructors wishing to have additional class time must email Doris directly and are not to do a room booking request in CELCAT.

Academic & Research – Academic Coordinator Doris Shand Office: 204-627-8621 Email: [email protected]

UCN Events Planning – Facility Rental Coordinator Under Review Office: Cell: Email: 3.0 ACADEMIC SCHEDULE and CALENDAR

UCN has been granted authority to award certificates, diplomas and degrees through the UCN Act passed by the Province of Manitoba. Faculty members play an integral role in the academic development and governance of the institution. The UCN Academic Calendar contains information regarding admissions, course offerings, schedules, and academic policies and procedures. Faculty members should become familiar with the information contained in the Academic Calendar. An electronic copy is located on the UCN Website – Faculty & Staff tab - Academic Resources link – Academic Calendar link. Registration

The UCN course registration process is clearly outlined in the Academic Calendar for The Pas and Thompson. Faculty should be familiar with student eligibility and classifications as well as registration dates and deadlines. For Community-Based Services (CBS), all course registrations are forwarded to the Regional Centre Coordinator or the Community Education Coordinator.

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In The Pas and Thompson, class lists are available to assigned faculty via ‘Online Reports’, a user guide has been provided and is available online for faculty. Students who do not appear on the class list should be referred to Enrolment Services for confirmation of registration and should not be attending classes until they are officially registered. In the event of student withdrawal from the course, or late registrations, updates to the class lists will be reflected automatically in the online report. All faculty members are asked to cross-reference their class lists with actual students in their classes during the first week of classes, and ask students attending class but not on the official class list to attend to registration immediately, or risk not being able to register in your course at all during that term. For CBS instructors, the CBS Administrative Clerk will forward class lists once students are registered. The CBS Administrative Clerk will forward copies electronically to the respective Regional Centre Coordinator or Community Education Coordinator. Withdrawals

Voluntary Withdrawal: Each course will have a designated voluntary withdrawal (VW) date. Students may withdraw from any course without academic penalty prior to the course withdrawal date. These dates are required information in the course outline students receive and are calculated by Enrolment Services. For courses that fall outside of the regular course schedule faculty members will contact Enrolment Services for the course VW date. Registration Revision Request (Withdrawal) forms are available through Enrolment Services and students must submit the forms to Enrolment Services prior to the deadline. Students who fail to withdraw prior to the deadline, but stop attending classes, will receive a grade of F. ALC students will receive a grade of 0%. Please assist your students in understanding this rule.

(AC-01-16) Academic Dishonesty

A Statement of Academic Honesty is mandatory for all course outlines. The definitions of and procedure for dealing with academic dishonesty can be found in the Academic Calendar. Forms of academic dishonesty include: a) using unauthorized materials in examinations or other evaluations; b) plagiarism; c) falsifying data or documents; d) cheating or helping others cheat in any way; e) any other acts which compromise the integrity of the evaluation process. All instances of academic dishonesty will result in a grade of zero for the assignment or occurrence, and could be grounds for suspension form the course. Instances of multiple infractions of academic dishonesty may result in suspension from the University College for a period of twelve months as of the date of the infraction. Any decision regarding academic dishonesty may be appealed. (AC-6.02)

Appeals

Students have the right to appeal academic and disciplinary decisions with respect to their academic career. The parameters of which are outlined in the Academic Calendar. Faculty members are an integral part of this process

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and need to be familiar with UCN policies and timelines for academic and disciplinary appeals. Please be sure there is a section in each of your course outlines on Student Appeals. The following table is a very brief summary of the process and both processes are outlined in-depth in the Academic Calendar – for complete process details please review the Academic Calendar. Appeal Process and Timelines Academic Appeals Disciplinary Appeals

Individual assignment grade appeals must be filed by Appeals of Disciplinary Actions as outlined in the the student within 5 UCN working days of receipt of Academic Calendar must be filed by the student within grade. 5 UCN working days of the matter giving rise to the appeal.

Appeals of assessment of skills and/or clinical practical [Left Blank] or work experiences must be filed by the student within 5 UCN working days of the matter giving rise to the appeal.

Appeals of final grades must be filed by the student [Left Blank] within 28 days of the date that the grade was posted to their web record.

For both Academic and Disciplinary appeals, the following applies: Step 1: Student discusses matter with the Within 5 UCN working days of the matter giving rise to instructor/staff member the appeal If matter unresolved Step 2: Student discusses matter with Dean/Division Within 2 UCN working days after receiving step 1 Manager decision If matter unresolved Step 3: Student discusses matter with the Vice- Within 2 UCN working days after receiving step 2 President Academic & Research decision If matter unresolved With 2UCN working days after receiving the written decision from the Vice-President Academic & Research in Step 3 of the Initial Appeal, students may opt to proceed to the Formal Appeal level which may involve an Appeal Board hearing. (AC-01-07) NOTE: CBS course schedules operate with the term dates but the individual dates listed in the Academic Schedule are generally only for The Pas and Thompson campus offerings. CBS runs courses ‘as and when possible’.

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ACADEMIC SCHEDULE 2017-2018

Terms Summer Term June 26, 2016 - Aug. 25, 2017 March 12, 2018 Spring Term: Last day for Spring Term admission Fall Term Aug. 28, 2017 - Dec. 15, 2017 application including submission of all required Winter Term Jan. 2, 2018 - April 20, 2018 documentation Spring Term April 23, 2018 - June 22, 2018 April 6, 2018 RPL: Last day for Recognition of Prior Learning applications for 2017-2018 June convocation Statutory Holidays and Breaks July 3 Canada Day - Closed Test of Essential Academic Skills (TEAS) Schedule Aug. 7 Civic Holiday - Closed January 2017 January 26 Sept. 4 Labour Day - Closed February 2017 February 8 & February 22 Oct. 9 Thanksgiving Day - Closed March 2017 March 15 & March 22 Nov. 13 Remembrance Day - Closed April 2017 April 5, 19, & 28 Dec. 23 - Jan. 1 Christmas Break - Closed Feb. 29 Louis Riel Day - Closed Orientation Dates Feb. 19 - 23 Reading Week - Bachelor of Nursing Only Aug. 21 – Sept. 1 Faculty and Staff Orientation Mar 26 - 30 Spring Break – College Programs, Bachelor of Sept. 5 – 6 Student Orientation

Education, Bachelor of Arts, Bachelor of Business Administration Registration Dates March 30 Good Friday - Closed Note: Regular and late registration periods may vary for courses April 2 Easter Monday - Closed that have irregular start and end dates. Students must complete May 21 Victoria Day - Closed their course registration one week prior to attending class. All June 21 National Aboriginal Day - Closed tuition and compulsory fees must also be paid in full by the end of the regular registration period to avoid late or reinstated fees. Admissions and Assessment Dates Any outstanding balances will prevent registration into the next April 1, 2017 Fall Term International Applicants: Last day term. for Fall Term admission application and International document assessment Regular Registration Periods: May 1, 2017 Fall Term Faculty of Nursing: Last day for Fall Summer Term May 29 – June 16, 2017 Term admission application for Bachelor of Fall Term July 3 – August 18, 2017 Nursing and Diploma in Practical Nursing Winter Term November 6 – December 8, 2017 including submission of all required Spring Term April 2 – April 20, 2018 documentation May 12, 2017 Summer Term: Last day for admission Late Registration Periods – Late Fees Assessed application including submission of all required Summer Term June 19 – July 3, 2017 documentation Fall Term August 21 – September 8, 2017 June 1, 2017 Fall Term: Last day for admission application Winter Term December 11, 2017 – January 5, 2018 for UCN to request transcripts directly from Spring Term April 23 – April 27, 2018 Manitoba high schools July 7, 2017 Fall term: Last day for admission application Last Day for Course Additions and Cancellations: including submission of all required Summer Term July 3, 2017 documentation Fall Term September 15, 2017 Aug. 1, 2017 Winter Term International Applicants: Last day Winter Term January 12, 2018 for Winter Term admission application and Spring Term April 27, 2018 International document assessment Aug. 4, 2017 Fall Term Assessments: Last day for Start/End, Refund, and Voluntary Withdrawal Dates assessments for Fall Term admission Note: Courses delivered outside of the regular term start and end Nov. 10, 2017 Winter Term: Last day for Winter Term dates will have varying refund, and voluntary withdrawal dates. admission application including submission of Please refer to your course outline for exact dates. all required documentation

Nov. 24, 2017 Winter Term Assessments: Last day for assessments SUMMER TERM June 27 - August 26, 2017 for Winter Term admission June 26 Courses begin July 4 Last day for 100% refund

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July 11 Last day for 50% refund August 10 Last day for Voluntary Withdrawal August 18 Last day of courses that have final exams

SUMMER TERM EXCEPTIONS: Natural Resource Management – First Year: August 28 Courses begin

FALL TERM AUGUST 29 - DECEMBER 16, 2017 September 7 Courses begin September 15 Last day for 100% refund September 29 Last day for 50% refund November 17 Last day for Voluntary Withdrawal from Fall Term courses that begin during the first week

of Sept. December 8 Last day of classes for courses that have final exams

WINTER TERM JANUARY 3 - APRIL 21, 2018 January 2 Courses begin January 12 Last day for 100% refund January 26 Last day for 50% refund March 23 Last day for Voluntary Withdrawal from Winter Term courses and courses that span Fall/ Winter Term April 13 Last day of classes for courses that have final exams

SPRING TERM APRIL 24 - JUNE 23, 2018 April 23 Courses begin April 27 Last day for 100% refund

May 4 Last day for 50% refund May 25 Last day for Voluntary Withdrawal June 1 Last day of courses that have final exams

EXAM PERIODS Summer Term August 21 – 25, 2017 Fall Term December 11 – 15, 2017 Winter Term April 16 – 20, 2018

Spring Term June 4 – 8, 2018

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4.0 FACULTY ROLES AND RESPONSIBILITIES

The professional roles and responsibilities of faculty members at UCN center on 1) teaching and advising, with duties and opportunities for 2) scholarly research, and 3) service to the UCN community. The following section provides guidance on teaching and advising at UCN. For further information about each of the roles and responsibilities, please consult with your Dean.

UCN FACULTIES & CENTRES

Faculty Dean/Director Department Chair/Coordinator Arts, Business, and Harvey Briggs Abayomi Oredegbe Business Science Jim Daems English Jennie Wastesicoot ANS Marilyn Meyer NRMT Selvin Peter Science Keith Hyde Social Sciences & Humanities Andrea Robinson Academic Coordinator for FABS Education David Williamson Brenda Firman Bachelor of Education (Thompson) Holly Linski Bachelor of Education (Community-Based) Ann Barbour Stevenson Bachelor of Education (The Pas) Olivia McCorriston Certificate Programs (Educational Assistant, Aboriginal Counselling Skills) Laura Ayres Early Childhood Education Rita Lynn Emerson Adult Learning Centre Health Vicki Zeran Tammy Butler Joint Bachelor of Nursing Brenda Wasylik Diploma in Practical Nursing & Health Care Aide MJ Donald Law Enforcement Trades and Technology Rob Penner

Northern Manitoba Rob Penner Dr. Paul Alexandre Professional Associate & NMMA Research Director Mining Academy Aboriginal Knowledge Sharon McKay Esther Sanderson Centre for Aboriginal Languages & Culture & Culture Pearly Nelson Leaske Waskawimakanwa Mecimwaci Isihtwawina (Tradition & Change) Angie Cote Mamawechetotan Centre Karl Laubmann Ininiwi Kiskinwamakewin Centre * Know the emergency protocols and egress routes for the buildings and the areas that you frequent.

UCN ACADEMIC UNITS UCN has two academic units within the Department of Research & Innovation which provide key services for faculty, staff and students to support teaching, learning and research at UCN:

1. Instructional Services 2. Office of Research & Innovation

Areas of responsibility and key staff in each academic unit within Research & Innovation are as follows:

UCN Academic Unit Areas of Responsibility/Key Staff

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UCN Academic Unit Areas of Responsibility/Key Staff

Instructional Services Learning Technologies/Distributed Learning - Terralyn McKee – Learning Technologies Specialist (educational Dean – Linda Melnick technology, technology-mediated instructional design, online course development, etc.) - Sarah Warner, The Pas Campus; Nick Pajic, Thompson Campus - Learning Technologies Facilitator Supervisors – provide supervision and overall guidance for LTFs, who work with faculty and students to support educational technologies used in UCN classes, and to provide classroom management in technology-mediated classes; - Laura Afatsawo, Mike Forward – Learning Technologies Facilitators (LTFs - full-time, days), The Pas Campus; work with faculty and students to support educational technologies used in UCN classes, and to provide classroom management in technology-mediated classes; - Lorna Fitzner, Tara Lagace - Learning Technologies Facilitators (LTFs - full-time, days), Thompson Campus; ; work with faculty and students to support educational technologies used in UCN classes, and to provide classroom management in technology-mediated classes; - Lorraine Robertson – Learning Technology Facilitator (LTF – full- time, days), Norway House; ; works with faculty and students to support educational technologies used in UCN classes, and to provide classroom management in technology-mediated classes; - Melissa Constant – Learning Technology Facilitator (LTF – part- time evening), The Pas Campus; works with faculty and students to support educational technologies used in UCN classes, and to provide classroom management in technology-mediated classes; - Alvin Murdoch – Learning Technology Facilitator (LTF – Part-time evening), Thompson Campus; works with faculty and students to support educational technologies used in UCN classes, and to provide classroom management in technology-mediated classes;

Quality Assurance / Teaching & Learning - Academic Specialist - in recruitment 2017-18 (Program Reviews, Program Advisory Committees, Communities-in-Practice Series; Centre for Teaching & Learning, Faculty Handbook, Academic Publications) - Carole Reid – Quality Assurance Coordinator (Student Course Evaluations, Exit Interviews, etc.) - Kathy Ellerton – Learning Resources Instructor (provides Campus and Regional Centre support for library electronic resources, library resources, learning resources, etc.) - Indigenous Curriculum Specialist – in recruitment 2017-18 (faculty resource assisting in indigenization of UCN curriculum) - Krystle Robinson – Co-op Coordinator (Program Development and Administration; Employer Development and Relations; Monitoring and Evaluation of Work Experience; Student Development and Placement)

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UCN Academic Unit Areas of Responsibility/Key Staff

Certificate in Adult Education () - Linda Melnick – Dean / CAE Administrator at UCN - Cheryl Wells – Administrative Assistant, Academic Division (‘go-to’ person for CAE inquiries and paperwork)

Office of Research & Innovation Research Services – Avery Ascher, Manager The Office of Research & Innovation provides support services to facilitate Dean – Linda Melnick research and scholarly activity by faculty, non-instructional staff, Elders and students relating to their professional disciplines or areas of study. - Research policies & resources - Liaison with UCN Research Ethics Board (REB) - Liaison with UCN Animal Care Committee (UCNACC) - Liaison with UCN Research, Education & Learning (REAL) Committee - External events & opportunities related to research

Contact Information – Research & Innovation

Area Position Name Contact Information Research & Dean Linda Melnick Office 204-627-8579 Innovation Cell 204-620-0350 Fax 204-623-4831 Email [email protected] Room 260 The Pas

Office of Manager of Research Services Avery Ascher Office 204-627-8632 Research & Email [email protected] Innovation Room 118 The Pas Work- Cooperative Education Krystle Robinson Office 204-627-8557 Integrated Coordinator Email [email protected] Education Room 118 The Pas Instructional Learning Technologies Terralyn McKee Office 204-627-8539 Services Specialist Cell 204-620-5054 Email [email protected] Room B35 The Pas Learning Technologies Sarah Warner Office 204-627-8563 Supervisor Cell 204-620-9619 The Pas Email [email protected] Room 255A The Pas Learning Technologies Nick Pajic Office 204-677-6591 Supervisor Cell 204-307-2260 Thompson Email [email protected] Room 304B Thompson

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Area Position Name Contact Information Academic Specialist In recruitment Office 204-627-8539 Cell 204-620-5413 Email TBD Room B35 The Pas Indigenous Curriculum In recruitment Office TBD Specialist Cell TBD Email TBD Room B35 The Pas Learning Resource Instructor Kathy Ellerton Office 204-627-8561 Email [email protected] Room B35 The Pas Quality Assurance Coordinator Carole Reid Office 204-627-8172 Email [email protected] Room B35 The Pas Learning Technologies Lorna Fitzner Office 204-677-6782 Facilitators (LTF) Full-time, Days Cell 204-679-5004 Email [email protected] Room 304B SD1 Thompson Tara Lagace Office 204-677-0609 Full-time, Days Cell 204-679-5848 Email [email protected] Room 304B SA2 Thompson Alvin Murdock, Part time LTF Office 204-677-6450 Cell 204-677-6782 Email [email protected] Room 304B Thompson Laura Afatsawo Office 204-627-8584 Full-time, Days Cell 204-620-5347 Email [email protected] Room 255A The Pas Mike Forward Office 204-627-8584 Full-time, Days Cell 204-620 -4831 Email [email protected] Room 255A The Pas Melissa Constant, Part time Office 204-627-8584 LTF Cell 204-620-4831 Email [email protected] Room 255A The Pas Lorraine Robertson Office 204-359-6262 Full-time, Days Cell 204-301-0337 Email [email protected] Room: Norway House

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Office of Research and Innovation

The word ‘research’ is intended to encompass a broad range of enquiry by UCN faculty, non-teaching staff, students, and Elders. These lines of enquiry take different forms within a range of contexts including, for example, learned academic study in the humanities; discovery research in the sciences; social innovation in the social sciences; applied research in technology and trades programs; practicums in health; capstone projects in business; and action research and land-based projects in education programs.

The Office of Research & Innovation is one component of a larger interconnecting environment supporting research at UCN that also includes the Research and Scholarship Committee of UCN’s Learning Council, the UCN Research Ethics Board and UCN Animal Care Committee. All research-related activity falls under the authority of the Vice-President, Academic & Research as well as the Dean of Research and Innovation.

UCN’s Manager of Research Services is the ‘go-to’ person for information regarding policies, procedures or forms; involving human participants or animals in research; signing authority for research agreements; applying for research funding; hiring a student research assistant; and other research- related topics. The UCN Researcher Guide provides essential information and links on these topics, and is accessible from the UCN home page, www.ucn.ca, at:

FACULTY & STAFF TAB / RESEARCH HOME / SERVICES FOR RESEARCHERS

Foundational Research Policies

UCN expects all research undertaken by faculty, non-teaching staff, Elders and students to adhere to the highest possible standards of integrity and conduct. All UCN researchers, as well as those conducting research in affiliation with UCN, are expected to abide by UCN’s policies on research integrity, and conflict of interest in research. Links to these policies are contained in the UCN Researcher Guide.

Research with Human Participants Involving people in research and scholarly activity can range from simple surveys, to doing interviews on personal matters, to providing blood samples or more invasive medical procedures.

All researchers planning to involve human participants must abide by UCN Policy and Procedures Governing Ethical Conduct of Research Involving Humans. A link to this policy is contained in the UCN Researcher Guide.

This policy was developed directly from the Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans (known as TCPS2). A link to TCPS2 is contained in the UCN Researcher Guide. TCPS2 was jointly developed by the Natural Sciences and Engineering Research Council (NSERC), Social Sciences and Humanities Research Council (SSHRC) and Canadian Institutes of Health Research (CIHR), the three

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main federal agencies that fund research in Canada. The three core principles of TCPS2 are Respect for Persons, Concern for Welfare, and Justice. Chapter 9 of TCPS2 focuses on the ethics of research involving First Nations, Métis and Inuit peoples.

Regardless of the level of involvement of human participants, UCN’s Research Ethics Board (REB) will need to review and approve the ethics of proposed research. The REB is an autonomous body reporting directly to UCN’s Vice-President, Academic & Research.

Teaching and Research Involving Animals UCN’s Animal Care Committee (UCNACC) is responsible for reviewing proposals and protocols where animals would be used in teaching, research or testing. It also reviews proposals for other types of animal use such as keeping fish tanks or terrariums in campus offices, use of animals in ceremonial or special events, etc. Establishment of the UCNACC is in keeping with movements nationally and globally toward ensuring humane and ethical treatment of animals in postsecondary and other institutional settings.

The UCNACC is an autonomous body reporting directly to UCN’s Vice-President, Academic & Research. Its activities are guided and informed by resources available through the Canadian Council on Animal Care, the primary recognized authority on institutional animal use programs and animal care committees in Canada.

A link to UCN’s policy on animal use is contained in the UCN Researcher Guide.

Signing Authority for Research Agreements and Contracts For research projects where UCN space, staff time or resources are being committed, it may happen at the beginning and/or at various stages as your project progresses that a third party asks you to sign some kind of agreement or other document. These can take a variety of forms and have various names, depending on their purpose. Some examples are Research Agreement, Research Contract, Non- Disclosure Agreement, Confidentiality Agreement, Material Transfer Agreement, Technical Services Agreement and Intellectual Property Agreement.

These can be legally enforceable agreements containing contractual terms and obligations with respect to the performance of research and research-related activities or the use of materials. Individual faculty or non-teaching staff members do not have authority to sign such research-related documents on behalf of UCN. In all instances where a third party asks you to sign such a document, researchers are required to bring it to the attention of the Dean of Research and Innovation.

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For Further Information

All the links previously mentioned, together with other research-related information, are also accessible from the Office of Research & Innovation pages on the UCN website: https://www.ucn.ca/sites/research/Pages/Research-and-Innovation.aspx

Research & Innovation Department – Manager of Research Services Avery Ascher Office 204-627-8632 Email [email protected] Room 118 The Pas

Academic Specialist

UCN’s Academic Specialist works directly with UCN Deans, Directors, faculty and others to provide professional-level consultation and collaborative support for the development of innovative and engaging instructional materials, including quality control initiatives such as Program Advisory Committees and Program Reviews. In addition, the Academic Specialist supports UCN-wide curricular initiatives that are consistent with Aboriginal and Northern philosophies, values, traditions, languages and teaching methodologies.

The Academic Specialist also promotes best practices in teaching and learning, and identifies, shares, and promotes innovative examples of effective teaching and curricula within the UCN community and through other professional and public forums. The Academic Specialist works closely with the Learning Technologies Specialist, the Quality Assurance Coordinator and the Learning Resource Instructor to provide holistic services to faculty, staff and students at UCN related to quality teaching, learning and research – including creation of the annual Faculty Handbook. Look for regular professional development sessions throughout the academic year, known as ‘Communities-in-Practice’ workshops, which showcase ‘faculty helping faculty’ on topics that are relevant to teaching, learning and research at UCN. The Academic Specialist can also provide Faculty-specific workshops on demand, on topics such as Writing Effective Learning Outcomes, Designing Meaningful Tests and Exams, Keys to Effective Learning, Classroom Communication and many others.

Please contact the Academic Specialist if you need assistance with course planning and/or delivery, or would like to learn more about effective teaching and learning strategies, quality assurance tools, innovations in the adult education field, and any other academic matters, at both college and university levels.

Instructional Services, Research & Innovation Department - Academic Specialist Academic Specialist – in recruitment Office 204-627-8539 Email TBD Room B74B The Pas

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Indigenous Curriculum Specialist

The Indigenous Curriculum Specialist will support and work collaboratively with faculty, staff, Elders, and external organizations and communities to ensure that programs, courses and specific curricula offered by UCN reflect Indigenous and northern philosophies, values, traditions, languages and teaching methodologies, in alignment with UCN’s strategic direction. The Indigenous Curriculum Specialist will also provide supports with respect to general understanding of the indigenization of UCN’s curricula within an Indigenous and northern context, will be the primary academic resource within UCN to assist faculty members in including Indigenous content and methods in the classroom, and will mentor research in indigenous pedagogy/andragogy and related areas.

The Indigenous Curriculum Specialist also promotes best practices in teaching and learning, and identifies, shares, and promotes innovative examples of effective teaching and curricula within the UCN community and through other professional and public forums. The Indigenous Curriculum Specialist works closely with the Academic Specialist, the Learning Technologies Specialist, the Quality Assurance Coordinator and the Learning Resource Instructor to provide holistic services to faculty, staff and students at UCN related to quality teaching, learning and research – including creation of the annual Faculty Handbook. Look for regular professional development sessions throughout the academic year, known as ‘Communities-in-Practice’ workshops, which showcase ‘faculty helping faculty’ on topics that are relevant to teaching, learning and research at UCN. The Indigenous Curriculum Specialist can also provide Faculty-specific workshops on demand.

Please contact the Indigenous Curriculum Specialist if you need assistance with course content and/or delivery, or would like to learn more about teaching and learning strategies, quality assurance tools, innovations in the adult education field, and any other academic matters, at both college and university levels, that are focused on indigenous worldviews and perspectives.

Instructional Services, Research & Innovation Department – Indigenous Curriculum Specialist Indigenous Curriculum Specialist – currently in Office TBD recruitment Email TBD Room B35 The Pas

Co-op Coordinator, Work-Integrated Education

UCN’s Co-op Coordinator’s duties fall into four main areas: Program Development and Administration; Employer Development and Relations; Monitoring and Evaluation of Work Experience; and Student Development and Placement.

The Co-op Coordinator facilitates the participation of students, faculty and employers in Work Integrated Education, works with faculty to identify, develop, and register co-op programs. Liaises with industry/employers to identify work-placement opportunities that will benefit employers while providing students with applied learning opportunities, and is responsible for creating the systems and

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partnerships required to make this process successful.

Learning Technologies Specialist

UCN’s Learning Technologies Specialist works directly with UCN faculty and students to provide consultation and support for the development of distance, distributed and technology-enhanced courses and instructional materials, including the conversion of face to face course content to distance format.

The Learning Technologies Specialist administers the UCN learning management system, D2L, as well as Adobe Connect online web conferencing program. The LTFs provides course support to faculty and students related to the use of the online course shells and online web conferencing rooms, and the creation, organization, operations and maintenance of online course content for both D2L and Adobe Connect. This includes training and support for faculty regarding best practices for the pedagogy of design and delivery of online course content, web conferencing and courses which are delivered by the UCN video conference system. Look for the online faculty resource pages for technology related information on UCN programs and emerging trends in online educational practices.

The Learning Technologies Specialist works with Learning Technologies Supervisors and Facilitators in supporting video conference connections, and connections using other platforms, for distance and distributed courses on a daily basis. Distance course instructors are provided with a full range of support services to support distance and video conferenced courses in the Thompson, The Pas and Norway House locations. These can include technologies connections, classroom supervision, attendance, basic tutoring (primarily in literacy and numeracy), invigilation of exams, printing and materials distribution and collection, student supports, etc. Please contact your Learning Technologies staff to arrange for consultation of services based on your course needs!

Please contact the Learning Technologies Specialist if you need assistance with online course planning and/or delivery, or would like to learn more about effective online teaching and learning strategies, quality assurance tools in D2L, Adobe Connect and other platforms, and innovations in distance and online teaching.

Instructional Services, Research & Innovation Department – Learning Technologies Specialist Learning Technologies Specialist – Terralyn McKee Office 204-627-8539 Cell 204-620-5054 Email [email protected] Room B35 The Pas

Learning Resource Instructor UCN’s Learning Resource Instructor works directly with UCN students, faculty and others to provide Campus & Regional Centre supports regarding library electronic resources, computers, learning

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resources and many other related tasks.

If you need assistance with finding specific resources to support your courses, using library collections, library search features or library databases on specific content areas, using your UCN computer and associated hardware and software, including basic use tasks such as logging on to the UCN network, sending and receiving emails, sending and receiving attachments/documents, etc., and more advanced features, or other related tasks, please contact the Learning Resource Instructor for one-on-one instruction and consultation.

Instructional Services, Research & Innovation Department – Learning Resource Instructor Kathy Ellerton Office 204-627-8246 Email [email protected] Room B35 The Pas

Quality Assurance Coordinator

UCN’s Quality Assurance Coordinator works directly with the Learning Technologies Specialist, Academic Specialist, Indigenous Curriculum Specialist, Institutional Research and others to provide Campus and Regional Centre supports regarding Student Course Evaluations, Student Entrance Surveys and Student Exit Interviews. The Quality Assurance Coordinator also schedules and/or facilitates classroom visits with tablets to ensure high response rates for form fill-out of their online evaluations, and troubleshoots UCN’s online student course evaluation software, eXplorance Blue. Projects pertaining to evaluations, surveys and interviews are also created, and reports generated in eXplorance Blue are used to analyze data for the overall improvement of UCN courses and programs, as well as for general quality assurance purposes.

Student Course Evaluations are an essential part of UCN courses, and are automatically generated by eXplorance Blue for all courses, by section. As a faculty member, you can add your own customized questions to the student survey that pertain specifically to your course, resulting in more valuable feedback that you can use in future course planning. Students access their Student Course Evaluation surveys online, except in unusual circumstances where online resources are not available. If you need assistance with, or require more information on how to customize your course evaluations, what to tell your students, or what kind of information you will get back from the system, please contact the Quality Assurance Coordinator for one-on-one instruction and consultation.

Instructional Services, Research & Innovation Department – Quality Assurance Coordinator Carole Reid Office 204-627-8172 Email [email protected] Room B35 The Pas

If you would like to discuss broader academic matters or best practices in the field of teaching and learning related to Student Course Evaluations, or require assistance with designing survey questions

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that elicit reliable and valid results, or how to interpret your specific results, you may also contact the Academic Specialist, who works in collaboration with the Quality Assurance Coordinator.

ADDITIONAL ACADEMIC OFFICES AND PARTNERS

Office of Inter-Universities Services (IUS)

The Office is Inter-Universities Services is a department of UCN and is a consortium of the four Manitoba Universities; , University College of the North, , and . The Inter-Universities Advisory Committee which is comprised of the partnering universities is the governing body of IUS. IUS is the on-site delivery of university-degree credit courses and handles the administrative matters pertaining to this unique course delivery arrangement. The accessibility to larger selection of courses will allow students to move into a larger selection of degree offerings as all courses offered through IUS are transferable for credit, as long as the admission, registration and program requirements have been met. Each year, many UCN faculties offer IUS courses at a variety of UCN locations, thus providing additional opportunities for UCN students to take university-degree credit courses without moving away to a distant university. For more information about IUS, please contact Lavina Fecteau, Office of Inter-Universities Services, located at UCN Thompson Campus, or speak to your Dean.

Office of Inter-Universities Services (IUS) – Manager Lavina Fecteau Office 204-677-6361 Cell 204-679-2511 Email [email protected] Room 152B

Aboriginal Knowledge and Culture Division The Aboriginal Knowledge and Culture Division unites and oversees UCN’s Ininiwi kiskinwamakewin and Mamawechetotan Centres, the Centre for Aboriginal Languages and Culture, Waskawimakanwa Mecimwaci Isihtwawina course, Culture Camp, Aboriginal Awareness Sessions and Cultural Proficiency. For more information about the Aboriginal Knowledge and Culture Division, please contact the Executive Director, Sharon McKay, who is located at UCN Thompson Campus, Room 401.

Aboriginal Knowledge and Culture Sharon McKay, Executive Director Office 204-677-7227 Email [email protected] Room 401 (UCN Thompson Campus)

Campus Manitoba / eCampus Manitoba Campus Manitoba is a consortium of Manitoba’s seven public post-secondary educational institutions, all working together to give students better access to college and university programs, to remove

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educational barriers, and to help students achieve their educational goals.

UCN is a long-standing member of Campus Manitoba, and as such, UCN students have access to the broad range of online learning courses/opportunities hosted by all of our partners. Many UCN students take online courses through Campus Manitoba to meet requirements of their specific UCN program, or to prepare for transferring to another post-secondary institution in the future to obtain additional credentials.

The eCampus Manitoba website, www.ecampusmanitoba.com, is a cooperative effort of Manitoba's seven public post-secondary institutions and is the conduit that students use to access Campus Manitoba online courses. The website contains information on how students can create their own account, browse all the courses available, get course permissions, register for courses, contact a student advisor from the institution their course is from, if needed, get their transcript, and ensure that their Campus Manitoba course credits are added to their UCN transcript. Of course, UCN students also receive assistance from UCN academic advisors regarding their options in terms of integrating Campus Manitoba courses into their programs.

Your UCN students may be taking a combination of UCN, Inter-Universities Services (IUS) and Campus Manitoba courses in order to meet their educational goals. It is important that you, as faculty members, become familiar with the broad array of courses available to your students, and understand what other courses they may be taking, as well as your own. Check out the eCampus Manitoba website and/or speak to a UCN academic advisor if you wish to learn more about UCN and Campus Manitoba.

It is UCN’s hope that we can contribute some home-grown UCN online courses in the future to the eCampus Manitoba roster, and open our doors wider to the rest of Manitoba and beyond, If you are interested in exploring online course development, please contact your Dean or Learning Technologies Specialist, Terralyn McKee.

PREPARING TO TEACH

Instructional assignments

Instructional assignments are determined by the Dean of each Faculty in consultation with faculty members. Deans will provide faculty members with course codes, outlines and/or outline templates, and schedules.

For ALC Instructors, Instructional assignments are determined by the Director UCN Adult Learning Centre in consultation with faculty members. The Director UCN Adult Learning Centre will provide ALC Instructors with course codes, outline templates and schedules. Course outlines will articulate the learning outcomes as defined by the Manitoba Curriculum Frameworks.

Textbooks and Course Materials

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Faculty members are responsible for selecting texts and other student supplies required for their assigned courses and programs. In April, the previous year’s booklists and order forms are sent by the UCN Bookstore manager to the Deans accountable for the programs. The Deans’ administrative assistants distribute the lists to Faculty members for review and revision. Revised booklists should be returned to their department’s administrative assistants. They are then responsible for returning the revised booklists along with the properly completed order forms from faculty members to the Bookstore manager by the date specified.

For ALC courses, the Director UCN Adult Learning Centre is accountable for the program. The Director UCN Adult Learning Centre distributes the lists to ALC Instructors for review and revision and is responsible for approving selected course texts and supplies and for returning the revised booklists to the Bookstore manager along with properly completed order forms from ALC Instructors. Whenever possible, books and resources used in ALC courses will be selected from the Western and Northern Canadian Protocol for collaboration in education lists.

Revised Booklists must include the following information:

 All new texts adopted must be listed on the Bookstore order form provided by the Bookstore Manager. Course codes, title, publisher and current ISBN’s must be provided.  Where applicable, Faculty members are asked to mark changes, additions and deletions on the actual existing booklists rather than submitting lists by electronic format.  The Bookstore requires a signed copy of the booklist for records. Faculty must also submit a copy of the booklist to their Dean by the date specified in the letter accompanying booklist distribution. Faculty members from Arts and Science must submit their forms to their Dean prior to submitting to Bookstore. ALC Instructors must submit their forms to the Director UCN Adult Learning Centre, who will then submit the booklist to the Bookstore  It’s advisable to adopt textbooks with return privilege so that unsold textbooks can be returned for credit. Free Instructor desk copies are available for review from the Publishers but must be ordered directly through the Publisher by the Instructor. The Bookstore is not responsible for ordering desk copies.  Texts without return policy or custom publications become the responsibility of the program ordering. Restocking fees may apply. Shipping returns are billed to the department responsible for ordering.  Only necessary texts should be added to Booklists. Optional textbooks can be listed as “Optional”. This allows students proper documentation when determining funding for purchasing textbooks.  Regional Centre and Contract Training textbooks are ordered by The Pas Bookstore and must follow the proper protocol set forth in line one. i.e., course title, location, contract number, quantity required & proper Booklist and textbook information necessary for ordering.  Contract program start dates and terms may differ from regular programs, therefore always contact the Bookstore prior to each term to ensure that textbooks and quantity required are

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ordered and shipped to meet course requirements. The Bookstore orders by term for all courses offered at UCN. This keep inventory to a manageable level.  Please leave a proper lead time of 4-6 weeks when placing orders; this ensures time for backorders and deliveries to remote communities.  Community Education Coordinators are to submit textbook orders by requesting and updating a proper booklist or creating a new list for new programs. Bookstore order forms are available from the Bookstore Manager.  Regional Centre Coordinators are responsible for ordering and dispensing textbooks for UCN core-funded programs and/or other programs offered at their location. Proper billing information must be provided before the Bookstore can release textbooks for offsite programs.

In some cases, the Deans’ Office will send the form for book orders to Faculty members; it is important to respect timelines and details required for textbook orders. Please return the revised booklists by date set by the Dean or Director UCN Adult Learning Centre – or by the Bookstore Manager to ensure order and delivery times. Booklists are sent out in April and November. This allows time for scheduling changes. The Bookstore only orders per term due to limited space and therefore students and instructors should make arrangements to keep stock on reserve if they want to carry over stock from term to term.

Course packs are no longer printed and sold. They can be distributed by using the library EBSCO integrated “My Account” package for journal articles. For Course Pack digital files, contact the UCN Librarian for uploading these files. For more information please contact the UCN Library in The Pas 204- 627-8561.

Course Outlines

For each course assigned, the faculty member must develop a course outline that is approved by the Faculty Dean and distributed to students during the first scheduled class. Deadlines for the submission of outlines to the dean differ by Faculty; please consult with your Dean for the appropriate deadline.

To prepare an outline, instructors should:

1. Use the most current and approved version of UCN’s course outline template. UCN homepage –Faculty & Staff – Log In - Employee information tab – Academic Division section – Course Related Forms – Course Outline Template link

2. Be sure to include your current contact information. Email contact between students and faculty members, and between faculty members and Dean, must be through their UCN email accounts.

3. Obtain the course description, learning outcomes, and grading scale from the Dean and/or faculty members. Course descriptions, learning outcomes, traditional territory acknowledgment statement and grading scale are fixed. These elements cannot be changed

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without obtaining appropriate approval.

4. Be specific in terms of dates and requirements for assessments (i.e. exams, papers, etc.).

5. Please add your own section that refers your students to the Student Appeal procedures in the academic calendar. Include where in the academic calendar these procedures are found.

6. Always include a specific Voluntary Withdrawal Date in your outline. The Voluntary Withdrawal Date is supplied by Enrolment Services.

7. If you require more information on writing proper Learning Outcomes for new or revised courses, to be taken through the approval process with UCN’s Curriculum Committee and Learning Council., please refer to the section below.

8. Email the outline to the Dean for review, signature, and dating.

9. When the signed and dated copy has been received from the Dean, photocopy the outline to distribute to students during the first scheduled class period.

To support the process, Deans should: 1. Ensure that an outline has been prepared and submitted for every course assigned to a faculty member in the department.

2. Check each outline for accuracy, completeness, and compliance with the approved UCN template if a course has multiple sections with multiple faculty, the Dean should ensure that course outlines contain the same course description and learning outcomes.

3. Sign and return the outline to the faculty member.

Faculty members, who plan to include student-negotiated terms within the course outline, must provide a course outline within the first week of courses. Consult your Dean for guidance on this process for University courses. (AC-03-03)

If a course has multiple sections with more than one faculty member assigned to teach, faculty members are encouraged to maintain open lines of communication with each other to discuss common course issues such as textbooks, evaluations, and other relevant matters.

For each course taught, faculty members are encouraged to maintain a course section in Desire2Learn, UCN’s learning management system. Course outlines and other relevant documents should be posted in D2L for students to access. For information about D2L, faculty can contact the Learning Technologies Specialist.

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Writing Effective Learning Outcomes

There are many resources that faculty can use in creating effective learning outcomes and course outlines. Some online examples include: http://www1.uwindsor.ca/ctl/system/files/PRIMER-on-Learning-Outcomes.pdf https://www.mq.edu.au/iLearn/resources/iteach/content_learning_outcomes.htm http://apps.medialab.uwindsor.ca/ctl/downloads/2007/Daniel_McInnes.pdf http://air.rrc.ca/Course%20Development/learning%20outcomes.htm

Learning Outcomes should be SMART(T). They should speak to the learner; should be measureable, applicable, realistic, time-bound, and especially at the postsecondary level, transferrable.

All UCN courses must clearly articulate course learning outcomes. Most course outlines contain between 3 and 12 learning outcomes. Course learning outcomes are statements that describe the knowledge, skills and abilities that students will achieve during that course at UCN. Effective learning outcomes allow for clear articulation and course credit transfer with other educational partners such as high schools, colleges and universities, apprenticeship boards, accreditation bodies and other stakeholders. They also facilitate explorations of RPL (Recognition of Prior Learning).

For more information about writing effective learning outcomes at UCN, please contact the Academic Specialist.

Resources

Once faculty members have selected texts and materials for their assigned courses, they are responsible for contacting publishers’ representatives to obtain desk copies, faculty manuals, test banks, and other supplementary materials publishers make available to faculty who adopt their texts.

A contact list of publishers is available from the Bookstore. Occasionally, publishers may require that faculty make formal requests by fax, using official UCN letterhead as proof of faculty status. Faculty will also need to create lists of additional or recommended resources for their courses and submit a purchase request to the library when acquisition funds are available.

DURING THE TERM: TEACHING AND ADVISING

Faculty members have responsibility for course development, preparation, delivery, assessment, revisions, and the broader Program Review process. Each Faculty has the discretion to manage these functions according to their internal processes – see your Dean or Director for specifics regarding these areas.

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Program and Course Management

Program and course creation, changes and deletions for certificate, diploma and degree programs fall under faculty and department responsibility. All program and course proposals are subject to approval by the Curriculum Committee and Learning Council prior to inclusion in the Academic Calendar. Detailed explanations regarding process for Program and Course Management is located on the UCN homepage – Faculty & Staff tab – Log-In – Academic Development link – Program and Course Management link – UCN-Curriculum Documents file - Program and Course Management Handbook.

NOTE: UCN Adult Learning Centre courses resulting in Manitoba high school credit are not subject to approval by the UCN Curriculum Committee and Learning Council.

Student Attendance

It is important that all faculty members communicate to their students the importance of regular attendance in classes, labs and special course events. Research has shown that regular attendance is a key factor in student success, and it is important that we all work together to encourage students to attend, and to be punctual. Faculty members are responsible for recording student attendance, as is appropriate, and to have that attendance information available as needed. Attendance records are key pieces of evidence that are used by faculty, Deans and other academic administrators, counsellors and others when advising students on their progress or when dealing with other situations, such as requests for extensions of assignments, test/exam deferrals, student appeals and questions from sponsors. Not having this information available will negatively impact any potential holistic decisions that may need to be made regarding your students.

If you are teaching a course through videoconferencing, please discuss attendance recording with the Learning Technologies Facilitators (LTFs). You will be able to take attendance yourself at the site you are teaching at, and you can ask the LTF assigned to your course to assist by taking attendance in the other locations, and forwarding that information to you. If you are teaching a course through Adobe Connect or Desire2Learn, you will be able to determine attendance through your software platform. For assistance with this, please contact Learning Technologies Specialist, Terralyn McKee, or an LTF. It is important to keep daily attendance records, for both on-site and for technology-mediated courses.

Please direct any general queries on this process to your Dean. It is up to each faculty member to determine the best way to track and record student attendance. NOTE: Faculty members must ensure that the student has provided release of information in accordance with FIPPA (Freedom of Information Protection and Privacy Act) BEFORE disclosure of any student information to external agencies (ie: sponsors, employers, parents) .

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Early Intervention (E.I)

Student success if of primary interest for faculty members. Early intervention processes allow for supports if student challenges in academics or discipline issues arise. Early intervention connects the faculty member with the student and counsellors in Student Development. Faculty members are the first intervention with the student. This can result in a meeting with the faculty member, student and counsellor. The second intervention will be sent to the counsellor through the Early Intervention (E.I) form with enough information so the counsellor knows what to expect. Early Interventions are used to: help determine what challenges the student might be facing and to assist the student in finding a solution; to offer support and to define the counsellors’ role. Find the form: Faculty and Staff> UCN Intranet>Employee Information >Miscellaneous Forms> https://www.ucn.ca/sites/empinfo/Pages/Employee-Information.aspx

Action Plan for Success

Recurring issues can result in the implementation of an Action Plan for Success outlining resolutions and timelines with regular review by the faculty member. Students whose academic performance has been assessed under the minimum standard are ideal candidates and will be considered for the Action Plan for Success. The counsellor can be asked to be present to witness the Action Plan, to be a support to the student and attend follow up meetings between the student and instructor. The Action Plan for Success is an agreement between the faculty member, student and Dean. A meeting can be arranged by the instructor to include: instructor, students and dean (if applicable). The Action Plan shall be explained at this time. It must be explained to the student that they have placed themselves in academic jeopardy, the terms and conditions of the action plan and the consequences. Students who disregard the Action Plan for Success may be subject to involuntary withdrawal administered by the faculty member.

Faculty Advisor System

Background Research has shown that personal contact between students and faculty increases student retention and success. UCN faculty recognize the importance of connecting with students and strive to make connections with each of his/her students. However, many students are unable to make a meaningful connection with a faculty member. Some students may be shy, some may feel that they are not important enough to take a faculty member’s time, or others may be simply overwhelmed by the university college experience. Too many of unconnected students are lost and become an attrition statistic. Deliberate efforts must be made to ensure that more students receive the personal attention they need to have a positive and successful post-secondary experience.

In addition to personal attention, students also need to know courses required for graduation. For full- time students who complete their programs in the minimum time, the course sequence is fairly straight forward and easily followed. For students who study part-time, who transfer in courses, or who take longer than the minimum time to graduate, the path to graduation is not always clear. This uncertainty

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becomes more pronounced when there are changes to programs. Students, on all paths, must understand and be aware of the courses they require for graduation. Deans must communicate any substitutions and/or waivers with the Associate Registrar. Additionally, Deans must work with faculty to ensure that students receive accurate information and advice about their program of study.

Purpose of the Faculty Advisor System The purpose of the faculty advisor system is: o To increase professional contact between students and faculty o To ensure students clearly know what courses they need to graduate

The Faculty Advisor A Faculty Advisor meets with specific students who are assigned to him/her. The focus of the meetings is the advising worksheet. The advising worksheet ensures that students clearly know what courses they need for graduation. Review of the advising worksheet provides a specific and identifiable reason for faculty-student meetings. Students who are reluctant to seek out a faculty member just to talk will connect with faculty if there is a specific task to accomplish. Faculty members can use the meetings to counsel and advise students or to foster a deeper connection to UCN. Faculty Advisors will arrange three meetings a year with each of their assigned students to review the advising worksheet. Faculty Advisors will identify students who require additional meetings to discuss such things as early interventions, poor attendance, and academic performance concerns. Also, the Student Advisor will determine what additional information should be included in the student’s file. To know the progress of his/her students, the Faculty Advisor can view their advisee information (advising worksheet, transcripts, etc…) via the UCN portal (SOAR). For more information refer to the UCN Portal Advisor Guide. For UCN Adult Learning Centre students, specific processes exist and further information can be provided by the Director UCN Adult Learning Centre.

Student Assessment, Evaluation and Grades

A student’s final standing in a course is determined by achievement throughout the term, taking into account evaluation measures such as tests and examinations, laboratory work, essays, reports and projects. Where applicable, supervised practical experience, class participation and attendance will also be taken into account. Evaluation methods will be included on course outlines. Students unable to meet established course deadlines are responsible for making alternative arrangements with course instructors prior to the course deadline.

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Grade Scale Letter Percentile Grade Description WGP Range Points 3 credits A+ 90 > 4.5 Exceptional 4.5 x 3 = 13.5

A 80 – 89 4.0 Excellent 4.0 x 3 = 12.0

B+ 76 – 79 3.5 Very Good 3.5 x 3 = 10.5

B 70 – 75 3.0 Good 3.0 x 3 = 9.0

C+ 66 – 69 2.5 Satisfactory 2.5 x 3 = 7.5

C 60 – 65 2.0 Adequate 2.0 x 3 = 6.0

D 50 – 59 1.0 Marginal 1.0 x 3 = 3.0

P 50-100 N/A Pass N/A

F 0 – 49 0 Fail 0 x 3 = 0

Note: The letter grade P does not have grade point value assigned to it, therefore, is not used in the GPA calculations. Program requirements may include courses without grade point values assigned to them. Note: For UCN Adult Learning Centre courses with an ALC designation, a number grade system is utilized.

Grading symbols Audit (AU) Performance unevaluated. No credit earned. Admin Use Only Credit (CR) Credit given for course work transferred from another post-secondary Admin Use Only institution, an internal transfer of credits or through the RPL process. Not counted in GPA. Fail Involuntary UCN-initiated withdrawal. No credit earned. Academic penalty assigned and Admin Use Only Withdrawal (FIW) calculated in GPA. Fail (No Show) (FNS) The student may apply to the Registrar to have the grade deleted if s/he Faculty Use subsequently enrolls at UCN. Incomplete (INC) Course work is incomplete and extension has been given. After three Faculty Use months the INC converts to an F. Retroactive Withdrawal Withdrawal granted in exceptional circumstances. Admin Use Only (RW) Satisfactory (S) Successful completion of a non-credit course. Faculty Use Unsatisfactory (U) Unsuccessful completion of a non-credit course. Faculty Use Voluntary Withdrawal Student initiated withdrawal. No credit earned and not calculated in GPA. Admin Use Only (VW) Withdrew (W) Faculty-initiated withdrawal for a student who has registered but has not Admin Use Only been in attendance up to the last date for voluntary withdrawal without academic penalty. May be used only for adult education and UCN Adult Learning Centre courses Work in Progress (WIP) Term work in progress. A final grade will be awarded. System Default

Please see the Academic Calendar for a list of possible grades and grading symbols. Please note that the

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grading symbols AU, CR, FIW, RW, VW and W are assigned by Enrolment Services, and will be printed on the grade sheets when faculty receive them. Faculty may not assign these grades. In addition to letter grades (or percent grades by ALC) faculty may use only these grading symbols: FNS, INC, P, S, and U. Note that S and U are assigned only for non-credit courses.

Note: Some courses/programs use a different grading system and have different standards for progression and graduation. The grading system is included on the course outline for each course. (AC-03-02)

Work Experience/Practicum Courses

The following rules must be followed for work experience and practicum placements:

1. Faculty members must ensure only qualified students are registered for work experience; students MUST be registered prior to attending a practicum, please view the class list to verify registration.

2. The faculty member must provide the respective Dean’s office and the respective Regional Centre Coordinator or CEC with the name of the student, the site, the supervisor and the duration of the work experience or practicum.

3. The liability agreement must be fully completed and signed prior to the student departing for their particular work experience/practicum courses.

4. The Dean, Regional Centre Coordinator or Community Education Coordinator will send the appropriate letter acknowledging the coverage by the Workers Compensation Board and UCN’s liability agreement. No student is permitted on a work site without being formally registered and without prior approval by the faculty member and the Dean’s office.

5. It is the responsibility of the faculty member to communicate with their student and on‐site supervisor regarding student progress.

6. A faxed completed student evaluation form may be acceptable from the site supervisor in order to meet the graduation deadline. However, every effort should be made to submit original documentation.

7. The faculty member is expected to ensure the graduate audit is current and relevant substitutions or waivers are noted; it will then be sent to the Dean once the student evaluation has been received and a grade has been given.

8. Please do not begin approved summer/vacation leave until all paperwork related to all courses, including work experience or practicum, including grade submissions, has been completed.

Whenever students are placed in field experiences or academic and training venues outside UCN a Liability Waiver form MUST be completed.

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These forms are available on the UCN Home page – Faculty & Staff tab – Log-In - Employee Information tab – Academic Division link – Various Forms section – Student Liability Agreement Template

Academic Honesty

The University College of the North views academic honesty as the basis for the development and acquisition of knowledge, and expects all students to pursue their studies in an honourable and responsible manner. UCN Academic Policy AC‐01‐19 outlines current policy in this area. This policy is on the UCN intranet: UCN homepage – Faculty & Staff tab – Log-In – Employee Information – Policies and Procedures – Academic – Students – Academic Dishonesty

A detailed statement regarding academic honesty is included on UCN’s approved course outline. Academic dishonesty is a very serious offence that can have profound consequences for a student’s academic career and potentially for the rest of his/her life. It is up to each student to understand what is meant by academic dishonesty. As an instructor, it is important that you spend time with your students early in the course discussing these issues, and to help ensure they have a clear understanding of what constitutes academic dishonesty.

Academic dishonesty may take many forms, including: • Using unauthorized materials in examinations or other evaluations; • Plagiarism; • Falsifying data or documents; • Cheating or helping others cheat in any way; • Any other acts which compromise the integrity of the evaluation process;

Because plagiarism is a prevalent form of academic dishonesty, it is necessary that students have a clear understanding of the term. To plagiarize is to intentionally misrepresent with the intent to deceive. It will be considered plagiarism to take words or ideas of another person and pass them off as one’s own, including, but not limited to, essays, compositions, thesis, creative writing, reports, reviews, lab reports, projects, computer programs, experimental data, drawings, charts, plans, musical compositions, and works of art.

The penalty for academic dishonesty may range from a grade of 0 for the assignment or occurrence to expulsion or FIW from the course. Instances of multiple infractions of academic dishonesty may result in suspension from UCN for a period of twelve months as of the date of the infraction. Any decision regarding academic dishonesty may be appealed.

When in doubt about what constitutes plagiarism or other forms of academic dishonesty, students are encouraged to consult with their instructor.

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There are many strategies that you can use to discourage plagiarism by your students. Educate yourself and your students about plagiarism – what it is, why students plagiarize, etc. You may wish to view the research on plagiarism issues at colleges and universities, and encourage your students to read about it as well. Emphasize the importance of academic honesty, and the benefits of honouring and respecting intellectual property. How would your students feel if someone took credit for their ideas? Provide clear directions and expectations in the assignments you create for your students. You may wish to ask faculty colleagues for their feedback on how you are doing so in your courses. Be sure to communicate the penalties for academic dishonesty to your students in a clear way. Again – emphasize that honesty is valued and respected. Finally, you may wish to explore different strategies by which students may plagiarize their work, for example be aware of the Internet resources available to students, such as research paper mills.

Although there are many examples of plagiarism‐detection software available (e.g. www.turnitin.com), the educational community is divided in their endorsement of such tools. Many educators believe that use of internet anti‐plagiarism software is a violation of academic integrity in the same way that plagiarism is, because the software makes a copy of all writing samples submitted and adds them to the ever‐growing database of works that are used to detect the plagiarism itself. Other educators feel that the technology is beneficial and that there are no ethical ‘landmines’ to be concerned with. Likely, the most judicious way of avoiding plagiarism and academic dishonesty in general, is to create a culture of trust between an institution and its students, where frank and open discussion is encouraged. (AC-01-19)

Incomplete Course Work

The University College will provide students with every reasonable opportunity to complete course requirements. In exceptional circumstances, an instructor may assign a student a grade of INC (incomplete). Final grades of INC should not be assigned indiscriminately. ALC Instructors must review both the assignment of an INC grade as well as the plan to support students with the Director UCN Adult Learning Centre, prior to grade submission.

When a grade of INC is assigned:

1. Students must submit a completed ‘Request for an Incomplete Grade’ form to the instructor. 2. Students may receive an extension to complete course work for up to 30 calendar days from the end of the term. 3. An INC (incomplete) grade automatically becomes an F (Fail) 45 calendar days after the end of the term unless a grade adjustment has been submitted to Enrolment Services. (AC-01-08)

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Tests & Examinations: Administration and Invigilation

While exams are typically invigilated by faculty members, this is not always the case, particularly for technology-mediated courses in multiple locations. This section of the Faculty Handbook helps to establish invigilation procedures to help ensure:

 the planning and management of tests and exams, ensuring that they are conducted efficiently in the best interest of students, courses and programs  clarity in responsibilities in the process of invigilating exams

University College of the North strives to ensure that provisions for students requiring access and accommodations, in accordance with the Manitoba’s Human Rights Code, are met in a timely and effective manner.

GENERAL RESPONSIBILITIES Dean – Research & Innovation

 has overall responsibility for UCN exam invigilation processes  advises on issues arising during exams for purposes of appeals and re-marks  is responsible for reporting all suspicions or actual incidents of malpractice to Faculty Deans and VP Academic and Research  oversees the process of internal exam scheduling in conjunction with the Learning Technologies Supervisors, Instructional Specialist and Academic Coordinator, to ensure allocation of space, time, resources and personnel is appropriate and adequate  all external exams are the responsibility of the Registrar and should be referred directly to the Registrar for scheduling and supervision.

Learning Technologies Supervisor – Instructional Services

 advises Learning Tech Facilitators on exam timetables and procedures as set by the various faculties  receives, checks and securely stores all exam papers prior to and post-exam for Faculty Instructors  ensures that copies of Exam Regulations for Students (see attachment 2) are posted in appropriate locations during exam periods  receives applications for special exam measures from Faculties, and administers access arrangements for reasonable adjustments and special consideration; this includes requests from the Accessibility Resource Officer  assists instructors/students to identify timetable exam clashes and arranges alternate times, spaces and invigilators  ensures that exam packages are secured and returned to relevant Faculties for grading  liaises with Academic Specialist, Accessibility Resource Officer, Academic Coordinator and

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Learning Technologies Specialist as required

Accessibility Resource Officer

 maintains accurate and complete lists of students requiring accommodation services  contacts appropriate instructors regarding students who require accommodations  liaises with the Learning Technologies Supervisors – Instructional Services regarding test and exam schedules, spaces and invigilators  provides supports for tests and exams as required

Academic Coordinator

 books test and exam rooms and times, in consultation with Deans, instructors and the Accessibility Resource Officer  liaises with Learning Technologies Supervisors– Instructional Services as required

Faculty Deans / Chairs

 has responsibility for specific exam invigilation arrangements for the Faculty / Department in question  ensures the accurate completion of exam results and notifications to students  ensures the timely and accurate completion of exam dates, spaces and time requirements to the Academic Coordinator  ensures the timely and accurate completion of requests for Invigilation Services to Learning Technologies Supervisors– Instructional Services

Instructors

 notify students about test/exam dates, eligibility and requirements  act as Invigilator for their own tests/exams, except in circumstances of multiple locations or if other arrangements have been made by the Dean  liaise with the Accessibility Resource Officer regarding students requiring accommodations, in a timely manner  if required, be present at the start of the exam to assist with identification of students, but must not advise on any aspects of the exam that would provide unfair advantage to students  in practical exams, subject instructors may be on hand in case of any technical difficulties

Invigilators

 ensure tests/exams remain in the exam room until the end of a session  collect, package and deliver completed tests/exams/response booklets/unused exams to Learning Technologies Supervisors – Instructional Services or designate at the end of the exam day.  follow the Invigilator checklist/processes

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Students

 provide proof of identity, attendance and test/exam receipt as required  provide appropriate medical documentation of a declared disability to the Accessibility Resource Officer in order to register with Student Accessibility Services and before any accommodations can be put in place  confirm their understanding of test/exam policies, requirements and responsibilities  stay in the exam room for the first full 30 minutes after exam start time; no students will be admitted 30 minutes after the exam start time.  leave the exam room for a genuine purpose (i.e. medical issues) only, and are required to return immediately to the exam room; . students are to be accompanied by a UCN staff member if a return to the exam is planned  are responsible to alert the exam invigilator if they are ill before an exam, suffer bereavement or other trauma, become ill during the exam itself or are otherwise disadvantaged or disturbed during an exam.  will support any special consideration claim with appropriate evidence within three days of the exam, for example, by providing a letter from doctor.

CONTINGENCY PLANNING

Contingency planning for exam administration is the responsibility of the Manager – Instructional Services.

See Attachment #1 for UCN Invigilator/Staff Responsibilities.

See Attachment #2 for a summary of UCN Exam Regulations for students.

See Attachment #3 for a summary of pre-planned responses to exam irregularities.

See Attachment #4 for a summary of pre-planned responses to foreseen contingencies.

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Attachment #1: UCN Invigilator/Staff Responsibilities Exam Preparation Tasks LT Supervisor – Inst. Serv. Invigilator Instructor/Dean Schedules, Rooms, and Set Up Assignments - Exam room request – date/time/space/equipment - Exam room assignment Academic Coordinator - Exam room requirements – set up/equipment Accessibility Resource assistance from Maintenance for desks/equipment, etc Officer, as required - Exam day check (clock, desks, ventilation, lighting) - Invigilator request to Manager – Inst. Serv. – date/time Exams and Exam Day Procedures - Exam packages – number of exams, specific instructions, post-exam package, etc - Special Exam Equipment and Accommodations requests Accessibility Resource Officer, as required - Posters (outside and inside rooms) Exam name/time notice, Warning poster, Student Regulations - Exam Room Access and Entry – students Storing of backpacks, bags, books - Student Roster and Identification Check - Dealing with students not on exam list - Exam Notification Caution – read Turn off and surrender ALL mobile / electronic devices - Exam instructions, distribution, start, stop - Recording start / stop times During Exam Procedures - Distributing exams, instructions, authorized material, scrap paper - Responding to student inquiries - Attendance record completion - Errors on exam, issues requiring instructor clarification - Ensuring late students are seated and briefed - Distributing additional materials – scrap paper, pencils - Active supervision of exam activities - Arranging escort of students needing to leave/return to exam room - Documentation of issues or exam irregularities - Notification/request for exam irregularity review In cases of suspected or actual exam dishonesty After the Exam - Verbal notice of exam end - Collection of exams, materials, scrap papers in attendance order – check off - Ensure there are no missing exams - Seal completed exams in package provided and are not left unattended at any point - Deliver sealed exam package

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Attachment #2: UCN Exam Regulations for Students

For written tests and exams

1. Be on time.

- If you arrive more than 30 minutes after the start of the exam, you will not be allowed into the testing area. - Once the exam begins, you may not leave the testing area for 30 minutes. - Once the first student leaves the testing area, no one will be allowed to enter the test/exam. - In the event of a required rest room break, the student will remain under the direct supervision of UCN staff.

2. Academic Dishonesty will not be tolerated.

- Taking the test/exam in the name of another student, or allowing another person to write a test/exam in your name, is Academic Dishonesty and will result in disciplinary action. - Possession of any materials or equipment not specifically authorized in writing for use in the test/exam is prohibited. - Prohibited items include notes, calculators, electronic and digital devices capable of storing/recording information (iPods, mobile phones, MP3 players, etc). - All backpacks, bags and personal items will need to be checked in with the invigilator – when in doubt, ASK prior to test/exam start! - Once the test/exam begins you must not talk, communicate with or disturb others.

3. Consequences of Test/Exam Irregularities, Misconduct and Dishonesty

- Cases of suspected or actual Academic Dishonesty will be forwarded to the Faculty Dean and Vice President Academic and Research for review. - If the Faculty Dean and VP Academic & Research are satisfied that you are involved in any irregularity, misconduct or dishonesty, consequences may result in test/exam disqualification and/or removal from course. - Multiple infractions of UCN’s Academic Dishonesty policy may result in suspension from the University College for a period of 12 months as of the date of the infraction.

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Attachment #3: UCN Exam Irregularity Definitions/Procedures

Ref Irregularity Action Number Student in possession of unauthorized Student cautioned – incident noted – student 1 material(s) completes exam. If investigation of irregularity - cell phones, iPods, netbooks, Bluetooth devices, confirmed then exam results are nullified. palm pilots, PDA’s, digital pen Student caught using notes, text, or other Student cautioned – incident noted – student 2 unauthorized aids. completes exam. If investigation of irregularity confirmed then exam results are nullified. Student attempting to receive help from other Student cautioned – incident noted – student 3 student(s). completes exam. If investigation of irregularity confirmed then exam results are nullified. Student caught receiving help from other Student cautioned – incident noted – student 4 student(s). completes exam. If investigation of irregularity confirmed then exam results are nullified for all students involved. Student copying from other student(s) Student cautioned – incident noted – student 5 completes exam. If investigation of irregularity confirmed then exam results are nullified. Creating disturbance or refusal to comply with Student will be cautioned and failure to comply will 6 exam regulations/instructions. result in nullification of exam. 7 Student under the influence of drugs or Student will be escorted from exam area with intoxicants. possible notification of police. 8 Failure to produce appropriate identification. Exam writing privileges will be denied unless student can be positively identified Late arrival. No arrival after 30 minutes or as soon as a student 9 leaves. Record late entry time – no additional time allowed to complete. 10 Improper assistance provided to student by Confirmed irregularity will necessitate writing of Invigilator or Accessibilities Aide alternate exam. 11 Exam/materials removal from exam room and Marked pending investigation. submitted later. Results cancelled if irregularity confirmed. 12 Possession/use of leaked or stolen Results of exam cancelled (ALL parties). Possible exam/materials. referral to police.

*Invigilator is to contact the Learning Technologies Supervisor – Instructional Services in ALL cases of suspected and/or confirmed instances of Academic Dishonesty (all points except #9)

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Attachment #4: Contingency Planning

Risk Early Warning Control to prevent Control to resolve Invigilator does not turn up Confirmation through Research Invigilator list and schedule with Have designated back up & Innovation (Learning alternate stand-by for all exam personnel cover exam. Technologies Supervisors – Inst. dates. Serv.) 24 hours prior to exam. Required evacuation Learning Technologies (e.g. Fire alarm goes off) Supervisors – Inst. Serv. and/or Invigilators and/or designate to assist in maintaining security of exam. Student taken ill during exam Invigilator to collect the exam and refer follow-up arrangements to Instructor. Bad weather or transport Weather report Possible delay to start of exam Delay start, contact accrediting problems body if external review involved, isolation of candidates if late and hold staggered sessions if necessary. Special consideration. Students do not turn up for exam Faculty course and student Invigilator to contact Learning timetables. Exam Technologies Supervisors – Inst. announcement and schedule Serv. who contacts instructor. postings for 5 days prior to the exam. Students turn up who are not Instructors/department heads Confirm ID and record entered ensure attendance checklists are attendance. Disperse ‘extra’ correct exam, seat them. Cheating in the room Invigilator reports problem to Exam warning to students Invigilator aware of policy, Learning Technologies Learning Technologies Supervisors – Inst. Serv. Supervisors - Inst. Serv. notified to deal with malpractice issue. Disruption in the room Invigilator reports problem to Exam warning to students. Invigilator aware of policy, Learning Technologies Information re: problem Learning Technologies Supervisors – Inst. Serv. students to isolate. Supervisors – Inst. Serv. notified to deal with malpractice issue. Late arrivals Phone call or just turn up late Candidate timetable and Invigilator aware of policy. information from instructors. Document late arrivals on attendance form.

Supplemental Exams

Faculty identify on course outlines whether the course supports Supplemental Exam privileges. Guidelines and criteria for supporting Supplemental Exam privileges can be found in the UCN Academic Calendar. Supplemental Exams are available in all ALC courses. (AC-01-05)

Early Intervention

Student success if of primary interest for faculty members. Early intervention processes allow for supports if student challenges in academics or discipline issues arise. Early intervention connects the

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faculty member with the student and counsellors from Student Development & Registrar. Faculty members are the first intervention with the student. This can result in a meeting with the faculty member, student and counsellor. The second intervention will be sent to the counsellor through the Early Intervention (E.I.) form with enough information so the counsellor knows what to expect. Early Interventions are to: find out why the student is missing classes; what is the issue or concern, to assist the student; to offer support and to define the counsellor’s role. Either the counselling staff or the faculty member can liaise with sponsors and students on attendance issues.

Recurring issues can result in the implementation of an Action Plan for Success outlining resolutions and timeline with regular review by the faculty member. However, the counsellor can be asked to be present to witness the Action Plan, to be a support to the student and follow up meetings with student and instructor. The Action Plan is an agreement between the faculty member, students and Dean. A meeting can be arranged by the instructor to include: instructor, student, sponsor and dean (if applicable). The Action plan shall be explained at this time. The students will understand that they have placed themselves in academic jeopardy, the terms and conditions and the consequences. Students who disregard the Action Plan for Success may be subject to voluntary withdrawal administered by the faculty member.

The Action Plan for Success form can be found on the UCN homepage – Faculty & Staff tab – Log-In - Employee Information tab – Academic Division link – Documents section – Various forms section – Action Plan link. (AC-01-18)

AFTER THE COURSE

Grade Submission

Instructors should always keep a hard copy of student grades for all assignments on record for at least one full year after a course is completed.

Enrolment Services will provide a final grade list to you after the last date for voluntary withdrawal has passed. It will come in interdepartmental mail or email to the instructor of record. If you have not received a grade list, please contact Enrolment Services. For CBS instructors, grade lists will be sent electronically to CBS Administrative Clerk who will forward to the instructor, Regional Centre Coordinator or Community Education Coordinator either by e-mail or fax.

Instructors in The Pas and Thompson are required to submit completed grade sheets to the dean or designate within one week after the final evaluation in each course using UCN’s approved Grade Scale. For CBS instructors, faculty will submit completed grade sheets to the CBS Administrative Clerk. It is critical that you do this in order to ensure student records are complete, subsequent registration permitted, and graduation documents prepared in time for students to convocate. Sponsoring agencies also require information on their students’ progression and graduation to continue to support them.

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Please see the Academic Calendar for a list of possible grades and grading symbols. Please note that the grading symbols AU, CR, FIW, RW, VW and W are assigned by Enrolment Services, and will be printed on the grade sheets when faculty receive them. Faculty may not assign these grades. In addition to letter grades (or percent grades by ALC) faculty may use only these grading symbols: FNS, INC, P, S, and U. Note that S and U are assigned only for non-credit courses.

It is in the best interests of your students that you submit your grades in a timely manner. Please do not start your annual leave until all course‐related administration has been completed.

Enrolment Services emails a targeted message to all students at the end of each term indicating that they may contact the Faculty or Dean for ungraded courses one week and one day after the exams.

Grade Adjustment

Once a final grade has been submitted, it may only be changed by formally completing a ‘Grade Adjustment Form’. Grades may be changed in the event of an error in calculation, or when an incomplete grade is to be revised. Grade change forms are available on-line UCN homepage – Faculty & Staff tab – Log In - Employee Information-Academic Division-Various Forms. Once the Grade Adjustment Form has been completed, please submit the form to your Dean. The Dean’s Office or the CBS department will submit the completed form to Enrolment Services. For ALC Instructors, please submit the form to the Director UCN Adult Learning Centre.

Academic Performance

Faculty and faculty advisors have responsibilities for monitoring their students’ academic progress. Academic performance is auto-generated by student grades and GPA. Academic performance of all student is assessed each term in accordance with the Academic Performance policy (AC-01-23). Complete policies and practices can be found in the UCN Academic Calendar (see Section 6.03). These policies and practices do not apply to students attending courses at the UCN Adult Learning Centre.

Course Repeats

Students are allowed one repetition of a course. Under exceptional circumstances, a Dean may grant approval for the student to register in a course for the third time. The third attempt will be allowed only with an approved plan. If the third attempt results in a failure, the student will be asked to withdraw from the program. These policies and practices do not apply to students enrolled in Nursing and Midwifery or those attending courses at the UCN Adult Learning Centre. (AC-01-13)

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Student Course Evaluations

The Department of Research & Innovation is responsible for the overall framework of Student Course Evaluations at UCN. Student evaluations are mandatory for every course at UCN (Collective Agreement, 75:08(a)). End-of-course evaluations provide valuable feedback from students, and allow UCN to continually assess and improve upon the learning experiences of its students.

An institution-wide on-line Student Course Evaluation system was implemented during the 2012-2013 academic year. This new survey, using eXplorance Blue software, is the only approved tool for Student Course evaluations.

Faculty will receive an email during each term they have courses with students registered, inviting them to add up to five personalized questions to the standard survey. Before submitting the personalized questions to the Quality Assurance Coordinator, for purposes of validity, faculty members are asked to have their Dean/Director approve the newly created questions. Carole Reid, the Quality Assurance Coordinator, can be reached at 204- 627-8172 and by email at [email protected].

An email is automatically sent to each student’s UCN email address inviting the student to complete a Student Course Evaluation for each course in which he/she is registered. For courses that run for one entire term, the first invitation is sent approximately fourteen days prior to the end date of the course. When this first invitation is received, the students are able to access the survey. The survey remains available until the day of class.

For courses that are shorter in duration than an entire term, the initial invitation will be sent closer to the end date of the course. Students will still be given a minimum of fourteen days to complete the Student Course Evaluation survey.

Reminder emails will be automatically sent to students who have not completed the evaluation to encourage their participation.

Students are encouraged to evaluate the courses they have taken at UCN. Course evaluations are an integral part of providing important feedback to faculty regarding their teaching, as well as ensuring the quality of UCN courses. Student course evaluations enable students to play an active part in their education, and they are important for the instructor in developing future courses.

Faculty members are asked to follow these guidelines with respect to the new online Student Course Evaluation system:  In order to maximize compliance of students in completing Student Course Evaluations, faculty are asked to encourage their students to claim their UCN IDs, become familiar with their UCN email address, and check their UCN email account for important information on a regular basis. Our data show that without encouragement from faculty, many UCN students do not use their

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UCN email, but use a personal email address. If students do not check their UCN email account, they will not see the invitations to complete their course evaluations.  Faculty are also asked to specifically tell students, towards the time when evaluations will be sent, approximately 14 days prior to the end of a course in the case of term-length courses, to check their emails for the evaluations.  Faculty are encouraged to make arrangements with the Quality Assurance Coordinator to schedule classroom visits for students to complete form-fill-out of the online Student Course Evaluations using tablets. Instructors will provide class time for students to complete their online evaluations to increase the students’ response rates.  Advise students that their responses will not be linked back to them, that their instructor will never have access to their specific answers or comments, and that UCN will be using the results and comments to improve future offerings of the course.

In exceptional circumstances, when access to on-line facilities to complete Student Course Evaluations is not available to students, it may be possible for paper-based Student Course Evaluation forms to be administered. If this situation arises for one or more of a faculty member’s courses, please contact the Academic Specialist or Quality Assurance Coordinator with at least 3 weeks’ notice, and alternate arrangements may be possible. If paper-based evaluations are used, prior arrangements with the Deans’ Office must be made with respect to data input. Paper-based evaluations are only available in special circumstances, and in consultation with the Dean – Research & Innovation.

For more information about the UCN’s new online Student Course Evaluation system, please contact: Carol Reid, Quality Assurance Coordinator, at 204-627-8172, or [email protected]

NOTES:

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5.0 TEACHING SERVICES AT UCN

LIBRARY SERVICES UCN has physical library facilities on its campuses in The Pas and Thompson and also operates a shared UCN‐Public Library with the communities of Norway House, Pukatawagan and Easterville. In addition, Library staff regularly visit our regional centres throughout the year to offer instruction in the use of Library services to students and staff. You will find that our Library staff available to work with you to incorporate a wide range of materials into your curriculum for students. To schedule training classes or sessions, please contact Dr. Stan Gardner, Dean Library Services at 204-627-8608, or [email protected].

Public Library Services

UCN contracts with the three northern communities to develop, maintain, and operate public libraries for:  Chemawawin Public Library in Easterville  Norway House Public Library  Pukatawagan Public Library

Budget for Purchase of Scholarly Material

The Library allots funds for the purchase of scholarly material. Both full‐time and part‐time faculty should request purchase of resources from these funds. There is a budget for departmental research materials separate from the library budget. These materials would go directly to the department to use, not become part of the library collection. For library resources, we depend on the faculty to tell us what materials they need to support the courses and supplemental materials needed. To request for materials from the library collection in the Pas, please contact Heather Smith, Librarian at 204 -627- 8561, or [email protected]. To request materials from the library collection in Thompson, please contact Susan Oxford, Librarian at 204- 677-6408, or [email protected]. For any Public Library collections, please contact Dr. Stan Gardner at 204-627-8608 or [email protected].

Library Hours

Library hours vary with the academic sessions. Please check the Library web site or with the library staff regarding times. Everyone must have a photo identification card in order to borrow books from the Library. The ID cards need to be renewed at the start of the new school year.

Reserves

The Library will place books, articles, DVDs, and other materials on reserve at the request of faculty members. Faculty should consult the Library staff for details. If a substantial amount of material is to be placed on reserve, please consider packaging the material and contact the library for creating a digital

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file accessible to your students. Items may be placed on reserve at the beginning of the semester; they must be taken off reserve and the end of the semester due to copyright law. To make arrangements to place items on reserve, please contact Risa Oldfield, Library Technician at 204- 627-8561, or [email protected]

Borrowing from other libraries (Inter‐library loan)

 Books not in UCN’s collection may be obtained through Interlibrary Loan.  Audio-visual materials can be borrowed from the following Manitoba libraries: ACC, RRC and Manitoba Education. Audio-visual items can generally not be borrowed from any other post‐ secondary or public libraries via interlibrary loan.  The normal loan period is three weeks. You are responsible for returning books on or before their due date. However, the lending library sets the loan period, not UCN, so these times may vary and are not subject to our control. Materials not returned or returned substantially late are subject to fees set by the lending library. These fees cannot be forgiven by the UCN library. Fines are to be paid by the patron who checked out the item.

It can take seven to ten business days to obtain a book from libraries located in Manitoba libraries. It can take two‐three weeks to obtain a book from elsewhere in Canada or the United States. Times may vary substantially.

Library Catalogue and Database Access

Access to the online public access library catalogue and electronic databases licensed by the Library is available from any Internet‐connected computer on or off‐campus, with the appropriate passwords. The databases available are very extensive; they range from the standard academic journal collections, to a large e-book collection, to video files, and online non-credit courses.

Orientation and Instruction

Library staff is available to provide library orientation, tours, and informational literacy workshops for your students. Most 1st‐year students receive a basic introduction to the library during the September orientation period. Library staff offers more in‐depth library research classes, typically designed around the requirements of a faculty member's assignment. These classes introduce students to appropriate research skills and resources. Please contact Librarians, Heather Smith/The Pas Campus or Susan Oxford/Thompson Campus in advance to schedule any of these services.

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Library Materials

Faculty members are responsible for recommending materials to be included in the library collection to support their curriculum. These materials can be audio-visual materials, electronic journals, interactive video, print, or any other format that supports research or classroom instruction. Faculty members are expected to be knowledgeable of the materials existing in the library collection and keep the library staff informed if there are areas that are not sufficiently covered. Faculty members are also expected to inform the Library of the recommended ‘shelf life’ of the materials in the library collection. Different library materials have varying degrees of currency and usefulness, depending upon the nature of the materials. For example, resources related to computer hardware and software typically have a short life expectancy, and may be culled and/or need to be replaced every five years. Conversely, official UCN research collections (Aboriginal and Northern Studies materials) are retained in perpetuity, and are not removed from the collection after a specific period of time. Faculty members should review the existing materials that support their curricula or research on an annual basis, and should inform the library if the materials are outdated.

For more information about UCN’s library, multimedia, printing and related services, contact Library staff, or click UCN Internet – Faculty and Staff tab – library link.

Special Collections

The library has a mandate to develop a research collection of Aboriginal and Northern Study materials. This collection is housed in The Pas Campus library.

Collections sent to Regional Centers

Those Regional Centers that have an Educational Assistant (or Learning Technology Assistant) or staff to be responsible for a collection of materials can set up a “Study Centre” containing a rotating collection of library materials. Please contact the Dean of Library Services to establish this service.

PRINTING & MULTIMEDIA SERVICES The print shop is located on The Pas Campus and is a self-service operation that is open to all UCN staff and faculty. Requests for Print Shop training or assistance should be directed to Jillian Karpick. The Print Shop is part of Library Services and offers: book binding; report binding; shrink-wrapping; laminating; and speciality papers as needed.

Media Services Technician Graphic Designer Grant Nemeth The Pas 204-627-8560 Jillian Karpick The Pas 204-627-8561 Brent Espada Thompson 204-677-6375

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 DVD units Audio Visual Equipment for Loan:  PA System  Podium  Tripod (available from the Library)  Laptop (available from the library)  Data Projector (available from the library)  Camcorders (available from the library)  Large format printing up to 44” wide Printing Service:  Digital colour printing  Colour photographs  Art prints  Video conversion and copy service provided it Videography Services: has copyright clearance.  Filmora Editing Station (located in library)  Assistance in colour poster and brochure Graphics Production: production using Microsoft Publisher.  Assistance with PowerPoint production  Laminating up to 44" wide posters, maps, Miscellaneous Services: photos, etc.  Photography services (arrangements should be made in advance)  AccuCut lettering (lettering and shapes)  Cricut lettering and design (lettering and design)  Assistance and/or training for instructional materials  UCN Internet Multimedia page is located under the Library tab – Service link and has the links for the UCN logo, video conference instructions and the photo release form download  Note: some services have cost recovery fees attached.

Archives and Record Management

 The UCN libraries are charged with maintaining Archival materials for UCN. The Archives are housed in The Pas Campus library.  UCN records are an assigned responsibility of the UCN library. Our Archivist and Records Manager maintains a schedule of records to be maintained and disposed of as required.  As part of this responsibility a high speed paper shredder is maintained on The Pas Campus. Contact Meaghan Buchanan (204-627-8561 or [email protected]) if you need to shred examination papers, or other important papers.  Government Documents are considered part of the Archivists responsibility. While most of the Government Documents are housed on The Pas campus, some of them are located in the general collection of the other libraries as needed.

LEARNING TECHNOLOGIES Faculty members have access to either a desk-top computer or laptop computer to facilitate their teaching, learning and research activities. Advice regarding teaching and learning with technology is

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available from UCN’s Learning Technologies Specialist, Academic Specialist, and other colleagues. Complete information and forms regarding Learning Technologies is contained on the UCN homepage – Faculty & Staff tab – Teaching & Learning Services links

Technologies for Instructors and Students (Not a complete list – check with IT for specific hardware/software requests)

HARDWARE SOFTWARE CLOUD* Laptops / computers Kurzweil Facebook LCD projects Adobe Connect Twitter Ebson Interactive Boards/ Can8 Skype SmartBoard (The Pas) Ladybug – digital video camera Desire2Learn Dropbox Point to View – digital camera Dragon Naturally Speaking GoogleDocs (small) Video camera/GoPro Pinnacle – photo/video editing SurveyMonkey Optic Reader Camtasia – video editing You Tube Scanners – flatbed Microsoft Tools EduWiki Blackberry phones Power Point Photobucket iTouch Excel spreadsheet Flickr iPad Access Database Picassa iPhones OneNote Narrator Speech Recognition Adobe Creative Suite6 Articulate – eLearning authoring Articulate Storyline 2 Snaglt *Caution needs to be used by instructors who choose to use CLOUD technology in courses re: information harvesting, confidentiality of grades, student information, privacy issues, viruses, etc.

Instructional Services

Instructional Services provide support and consultation regarding the use of technology in Teaching and Learning for Faculty or students. This includes support with the use of the technology itself, as well as the andragogy (best practices regarding teaching and learning in adults) of using the technology in teaching and learning. Instructional Services also provides course-related supports to faculty and students in technology- mediated courses, or in blended courses. This includes courses that use Videoconferencing, Can8, Desire2Learn, web conferencing with Adobe Connect, and other related hardware/software.

Learning Technologies Specialist Terralyn McKee 204-627-8539 cell 204-620-5054

Learning Technologies Facilitators/ Educational Assistants Technology supports are available from 8:30 a.m. – 9:00 p.m. Monday – Friday and by special

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arrangements during off-hours. Contact sheets for the LTFs have been posted in each room designated for videoconferencing, web conferencing and distance learning. They are comprehensive contact lists to be used by instructors, staff and students if assistance is required during class sessions. The following is an abbreviated contact list for LTF Staff. The Pas Learning Tech Supervisor Office 204-627-8584 [email protected] Supervisor – Full time Sarah Warner Cell 204-620-9619 days 255A Laura Afatsawo Office 204-627-8584 [email protected] LTF - Full time 255A Cell 204-620-5347 days Mike Forward Office 204-627-8584 [email protected] LTF – Full time 255A Cell 204-620-4831 days Melissa Constant Office 204-627-8584 [email protected] LTF - As needed Cell 204-620-4831 Thompson Learning Tech Supervisor Office 204-677-6591 [email protected] Supervisor – Full time Nick Pajic Cell 204-307-2260 days 304B Lorna Fitzner Office 204-677-6782 [email protected] LTF - Full time 304B SD1 Cell 204-679-5004 Days Tara Lagace Office 204-677-0609 [email protected] LTF - Full time 304B SA2 Cell 204-679-5848 Days Alvin Murdock Cell 204-679-5848 [email protected] LTF – As needed 304B SA2 Specifically, the Office of Learning Technologies provides training and support for faculty with the following learning technologies/programs:

Technology-enhanced Videoconferencing Adobe Connect / VCS Desire2Learn All classrooms are set up with Designated rooms have been Synchronous (real time) Learning management access to WiFi and LCD fitted for formal class online collaboration system system (LMS) for online projectors: conferencing (check with for course delivery – course management – face- - ppt your IT dept.) simultaneous multiple site to-face, blended, and - video streaming Connections can be connection. distance. - Adobe Connect facilitated for up to 3 sites Allows for lecture, ppt, - Skype simultaneously: streaming video, text and D2L courses are loaded - Web quest - The Pas voice chat, etc. automatically upon course - Thompson Sessions can be recorded registration – faculty are - Norway House encouraged to load their - Cross Lake courses into the system to - Nelson House Adobe Connect – is available take advantage of course - Flin Flon for faculty, and features development, delivery and - Split Lake multiple desktops and room management tools. - Swan River systems - Non-UCN locations can be VCS must be loaded onto Sections automatically supported as long as they laptop by IT created for current courses possess appropriate equipment Log-in for Desire2Learn, Adobe Connect and Can-8 can be accessed from the UCN Internet - Home Page – Faculty & Staff tab – Online Services link.

Learning Technologies Facilitators (LTF) work in a team approach with faculty members in order to ensure a positive student learning experience. For more information on working with Learning Technologies Facilitators, and the services they provide, please refer to the document: ‘Instructional Services Learning Technologies Manual’. Copies are sent to Faculty every fall or may be accessed online

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at UCN Homepage – Faculty & Staff tab – Teaching & Learning Services link

Note: Many LTF services require lead time – 48 hour notice is a minimum for photocopying and other support services for the classroom set-up, supervision, equipment assistance, etc. Assistance with video streaming or electronic file preparation requires more time – schedule early!

Video Conferencing Rooms

Locations of video conferencing rooms, equipment, scheduling, connection, training and booking instructions can be found on the UCN Homepage – Faculty & Staff tab – room booking link. [Faculty and staff must be logged in.]

Booking a video conference room for course-related activities and internal meetings is done through the Academic Coordinator: Doris Shand – 204-627-8621 or by email at [email protected]

Booking a video conference room for external non-course-related activities and consultations is done through the Facility Rental Coordinator: Under Review

Library and Media Services – Thompson Library Circulation 204- 677-6408 Media Services and Overhead bulbs, laminating (up to 25”) projection screens, data projectors, digital Equipment cameras, digital camcorders, tripods, digital audio recorders, VHS‐C camcorders, cassette players/recorders, VCR/DVD players, PA system, flip chart easels.

*NOTE: minimum of 2 days’ notice for equipment reservation/setup

Thompson Library & Media Services have laptops; however editing software is not installed. There are two mobile laptop/computer stations for faculty use.

PRINTING/PHOTOCOPYING INSTRUCTIONAL MATERIAL The print shop, located on The Pas campus, is a self-serve operation. The print shop is for UCN faculty and staff use only, and can be accessed with a classroom key; security will also grant access when presented with a staff card. There are two copiers in the room for your copying and printing needs, and the computer in the shop is logged into a generic account for use to print from.

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Copying Needs The Pas Thompson Regional Centres

Limited copies Printing Services, Common areas of each floor Schools or training centres Room B-58 (Executive Office, Academic, Enrolment, etc.) (see Regional Centre Coordinator or Community Education Coordinator)

Large Print Jobs – Self-service Printing Services, Room B‐58 on The Pas Campus (on location) all locations The print shop has two casual print shop clerks that work on a job-by-job basis, with the requesting budget department charged the hourly wage for the time needed to complete the job. A Casual Employee Hiring Form will need to be signed by the budget centre signing authority. Contact Jillian Karpick to make arrangements: 204-627-8561, ext. 03 or [email protected].

Request for services – allow several days for printing and shipping of materials

Rush jobs accommodated by queue - number and priority of other jobs.

Equipment to create digital copies of work can be supported through the print shop copiers and utilizing the book scanners in the Library. All copyright provisions apply to the use of materials, resources, and information gathered electronically.

Digital Copyright

Copyright compliance is the responsibility of faculty when planning courses that will contain electronic copies of course materials, resources, links and information. Digital Copyright information is available on the UCN Homepage - Faculty & Staff tab – library link – copyright link.

Copyright Law Regulations

Copyright compliance is the responsibility of faculty member when planning courses. All faculty and all staff at UCN are strongly encouraged to refer to Copyright agreements that are in place to respect and acknowledge information, and which place limitations on photocopying and reproducing instructional materials. Please refer to the detailed section on the UCN Homepage – Faculty & Staff tab – library link.

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PROGRAM AND CURRICULUM DEVELOPMENT

Developing new programs and courses offer exciting opportunities to meet the changing educational needs of students, to incorporate new opportunities in program curricula, and to provide opportunities for professional development. Such development involves working collaboratively with your dean and faculty colleagues, and possibly faculty outside of your area and community and industry representative. UCN faculties currently have their own internal curriculum committees to develop and vet curriculum, while other faculties are in the process of developing such curriculum committees.

The process of creating new programs (degrees, diplomas or certificates) and/or courses at UCN and implementing changes to existing programs and/or courses is described in the document ‘UCN Program and Course Management Handbook’. This document, together with the appropriate forms required for submission to the Curriculum Committee, can be downloaded from the UCN website using either of the following links: UCN Homepage – Log-In – Employee Information tab – Academic Division link  Course Related Forms (Word Format)  Documents  General Interest  Handbooks and Guides  Program and Course Management  Various Forms

After receiving approval at the faculty level, new program and course proposals are presented to the UCN Learning Council Curriculum Committee for consideration. It is the job of the Learning Council Curriculum Committee to evaluate the proposed programming in terms of need, budgets, institutional capacity and strategic direction. Once approved by the Learning Council Curriculum Committee, the proposal is assessed by the Learning Council for final approval. For further information on this process contact your respective Dean.

For information or assistance with developing course curriculum, making course changes or addressing program review activities please contact the UCN Academic Specialist or the Dean of Research & Innovation Department.

Instructional Services, Research & Innovation Department Academic Specialist – in recruitment Office 204-627-8539 Cell 204-620-5413 Email Room B74B The Pas

[Linda Melnick, Dean] [204-627-8579]

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6.0 UCN SUPPORTS

ABORIGINAL CENTRES The Mamawechetotan Centre located at The Pas campus and the Ininwi Kiskinwamakewin Centre located at the Thompson campus are committed to the traditional teaching and sharing of Aboriginal cultures and awareness. Each centre delivers activities and programs which are open to all staff and students promoting the diverse aboriginal cultures. Both Centres are part of the Aboriginal Knowledge & Culture Division, University College of the North.

Aboriginal Centres Support Programs and Services Elder Program Provide services such as counseling, and traditional teachings.

Counseling (academic, personal, etc) Liaison between students and sponsor or representatives of other agencies and organizations. Provides student services as needed. Provide referrals to UCN Student Services and other specialized counselling services as needed.

Resource List To provide information on university college programs and services including maintaining a list of individuals to use as resource for the university college as a service for students and staff.

Role Model Program To promote and encourage the adoption of healthy lifestyles. Role models are often people within the community and can be brought in to the Centre to share experiences with students and staff.

Circle Meeting (Sharing Circles) The Circle Meeting is the traditional way Aboriginal people come together in a respectful manner for the purpose of teaching, listening, learning, and sharing. This could be some degree of healing to the mind, the heart, the body, or the spirit. We encourage participants to speak not only from the mind, but also from the heart.

Centre Contacts

Contact Phone Email Sharon McKay Director 204-677-7227 [email protected] Aboriginal Knowledge and Culture Division The Pas Campus (Mamawechetotan Centre) Tina Cook-Martin 204-627-8581 [email protected] Coordinator Mamawechetotan Centre, The Pas Campus Resident Elder 204-627-8581 [email protected] Rvsd Nov 2017 63

John Martin (The Pas Campus) Thompson Campus (Ininiwi Kiskinwamakewin Centre) Karl Laubmann 204- 677-6684 [email protected] Coordinator Ininiwi Kiskinwamakewin Centre, Thompson Campus Resident Elder 204-677-0634 [email protected] Emma Gossfeld (Thompson Campus)

UCN CAMPUS ELDERS UCN has a long-established Elder Program under the direction of the resident Elder. The Elder is available for advice and counsel to staff and students. ASSESSMENT CENTRE The Assessment Centre assists students to meet their career goals. Dedicated staff members provide academic assessments, tutoring, and assistance with study skills, computers, and career and employment support. The staff members are willing to assist students in any way and will work to find the necessary resources to do so.

Assessment Centre Contacts Staff Role Contact 204-627-8576 Mike Munro Assessment Coordinator (c) 204-620-1937 Donalda Gale Assessment Officer, The Pas 204-627-8227 Archie McKay Assessment Officer, Thompson 204-677-6676 Leslie McGinnis Administrative Assistant 204-627-8644

RECOGNITION OF PRIOR LEARNING (RPL) Recognition of Prior Learning (RPL) is the granting of credit by UCN for learning achieved by taking credit courses from recognized postsecondary institutions- as per the transfer credit process- as well as credit from life experiences. Faculty participate in developing RPL assessment tools for their assigned courses, for assessing students’ prior learning, and for recommending credits to be granted for verified prior learning. Final RPL decisions are made by course faculty in consultation with the RPL facilitator and the Dean, in accordance with the UCN’s RPL policy. For ALC courses, the Director UCN Adult Learning Centre will manage this process as per specific ALC requirements.

Deans are responsible for: • Facilitating the RPL process and routing RPL requests within their departments • Authorizing RPL assessor recommendations regarding RPL credit decisions

TRANSFER CREDIT

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Transfer credit requests from students are processed through the Assessment Centre. The Academic Advisor will guide the students in initiating the request.

STUDENT DEVELOPMENT DIVISION (SDD)

UCN Student Accessibility Services (SAS)

UCN is committed to providing inclusive and accessible learning opportunities, to eligible students who identify as having documented disability by providing reasonable accommodations.

In order for students to receive accessibility services, they are encouraged to:

1. Disclose as having disability when they first apply to UCN and/or as early as possible before the start of classes each term. 2. Provide documentation of their disabilities by the appropriate medical practitioner. 3. Contact Student Accessibility Services and attend for the Intake session where an interview will be conducted to identify accommodation needs. 4. Work with the Accessibility Resource Officer, instructors and other professionals involved, during the case conference to develop the Individual Accommodation Plan (IAP) to identify possible accommodation needs in a timely fashion. 5. Receive an authorization for accommodation letter from the office to deliver to each instructor before the start of classes. 6. Contact and inform the Accessibility Resource Officer, should any new accommodation needs arise during the term. 7. The Accessibility Resource Officer will coordinate, provide and train students in the use of tools and advanced technology programs in conjunction with Instructional Services Technologist as needed when requested by the student or the instructor. 8. The Accessibility Resource Officer also provides referrals to appropriate services available at UCN community or to available supports in the larger community, to assist students with disabilities in having better access to learning by providing reasonable accommodations tailored to meet each student’s unique special needs. 9. Requesting certain accommodation services for students could take up to five months depending on the type of accommodation/ service requested: academic, instructional or developmental and the geographic location of the student. 10.

Accessibility Resource Officer Nicole Myers Office 204-627-8541

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Some of the services available for eligible UCN students that require accommodations may include the following:

Service / Device / Equipment Type of Need Coordination of service and referrals Student with documented accommodation need (Mental/Mobility/chronic or temporary illness of injury etc.) Zoom Texts Learning disability Dragon /Kurzweil Learning disability Podiums Pain problems Laptops + Audio Book + Other Programs Vision Impairment HoverCam Visual impairment Amplifiers Hearing loss Alternate Textbooks Modifications Blind / Severe visual impairments Recorders Learning Disabilities Private Exam Space Specific types of visual disorders and Learning disabilities Assignments and Exam Arrangements Specific types of disabilities and disorders Access to emergency wheelchair Mobility Impairments Internal /External Referrals for :Formal Assessments, Mental Health Counseling, Mental health disorders and other types as needed. Tutoring, Invigilation and note taking when possible Other types of accommodations will be recruited as needed through SMD , CNIB , Manitoba Family Services and consumer affairs, etc.

Faculty members may also contact the Learning Technologies Specialist, Terralyn McKee, in the Research & Innovation Department for assistance with specific learning technologies for students requiring accommodation. The Learning Technologies Specialist will liaise with the Accessibility Resource Officer for provision of technology for accessibility services.

Learners' Assistance Centre (LAC)

The UCN Learners' Assistance Centre (LAC) offers free and confidential learning assistance to students enrolled in college/university courses. To access services, students may walk-in, be referred, make an appointment, or attend a workshop.

The LAC is a contact point for students seeking resources, getting help with unanswered questions, or receiving advice on:

 learning styles and study strategies,  research,  writing (including outlines, rough drafts and editing),  exploring student success strategies (skills for reading and understanding content, note-taking,

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time management, preparing for and writing tests/exams, memory strategies),  preparing for oral presentations,  basic computer use,  basic math,  succeeding with a disability,  job search, and more.

Services also include computers for student use, resource books for loan, basic math and English reviews, test/exam supervision, handouts on math, writing, and study skills. The LAC staff provides small group and individualized tutoring along with workshops on specific topics upon request.

Additional information can be found on the UCN website – Faculty & Staff tab – Accessibility or by contacting Nicole Myers at 204-627-8541 or [email protected].

University College of the North supports students with accommodation needs, including students with physical challenges and/or learning disabilities. Academic assessment may be necessary to ensure supports are in place for success in the chosen program. If you would like more information or would like to speak to the Learner’s Assistance Coordinator, please contact the Learners’ Assistance Centre.

LAC Contacts:

LAC Contacts The Pas campus Thompson campus Nicole Myers 204- 627-8541 Emerald McKay 204- 677-6402 [email protected] [email protected]

COMMUNICATIONS DEPARTMENT

Marketing and Communications

The Department of Communications coordinates and facilitates timely and accurate communications with external media and agencies. Procedures for communications with media and use of UCN logo is covered by policies established to support the interests, rights and privacy of UCN, students, staff and faculty. Faculty members have specific obligations in their communications with external agencies and the use of UCN logo on their publications – which include posters and presentations. Please read through the policy prior to media interviews, publishing of faculty documents, and use of UCN logo to ensure compliance. A logo use policy has been approved. Contact Jim Scott, Director of Communication (204-627-8244 or [email protected]) for further information and guidance.

Marketing and communications policies can be found on the UCN Homepage – Faculty & Staff tab – Log-In - Employee Information tab – Policies and Procedures – Administration link – External

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Relations-Printing (AD-03-04 and AD-03-05)

Photo Waiver

UCN Privacy Officer administers the Photo Waiver forms. When faculty or staff take and use photos of students, staff or other faculty for use in any type of publication or display (print or electronic) photo waiver forms must be on file. Communications will always require completed Photo Waivers when reviewing publications information from their department. Photo waiver forms can be found at: https://www.ucn.ca/sites/library/Library Content/Forms/DispForm.aspx?ID=11

Event Planning

UCN acts as host to a wide variety of activities and events throughout the year. Faculty members who are planning an event are encouraged to contact the Communications department for a copy of the UCN Event Planning Guide for helpful information and required elements.

The guide has been posted on the UCN Intranet.

Special Events Coordinator Under review

7.0 FACILITY MANAGEMENT

Security Practices on Campus – The Pas and Thompson

Campus security practices have been developed by the UCN Workplace Safety and Health Committee. Note the suggestions and remember to trust your common sense and instincts:

 Always familiarize yourself with your surroundings  Always ensure you know and have an escape route planned in case of an emergency  Ensure your students/staff are aware of the emergency escape plans and exits and have the appropriate plan in place if required (PEEP)  Know the partial and full lockdown procedures  Lock your door if the office is left unattended, even for short periods  If absent, never leave handbags or wallets; don’t leave wallets in coats  Always keep money in a safe place; do not carry large sums of money to work  Carry only the cards and identification required

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 Do not leave your keys lying about  Do not leave passwords, combinations or keys in unlocked desk drawers  Never assume that a stranger walking around the buildings is an employee or a student  Never leave visitors alone in your office  Notify Security if you notice suspicious persons, especially after normal working hours  If you see a crime in progress or feel threatened call Security or 9-1-1 immediately  Ensure that emergency numbers are posted near your phone  Keep potential weapons of opportunity (scissors, paperweights, etc.) out of reach of clients  Try to arrange work schedules so that you are not working alone in your area  If you are working late, come in after regular hours, ensure you sign in the log book with Security and sign out when you leave  If you are working alone or after regular hours, let Security know and they will do regular checks during patrols

NOTE: Campus Security in The Pas and Thompson are available to escort you to your vehicle at any time.

Dealing with Strangers

Many visitors come to our campus every day seeking information about programs and services. However, you may encounter a stranger with no legitimate reason for being on campus. Here are some tips for this situation: If you encounter a stranger:  Project calmness and confidence. Be friendly but professional. Challenge strangers only when you can do so safely.  Never jeopardize your safety by acting alone when challenging or even approaching a stranger, regardless of how unthreatening the stranger may appear.  Never provide personal information to someone you don’t know. If you are concerned about a stranger, call Security. NOTE: If you discover a break-in at your work area or discover that items are missing, report to Security immediately

It is important to remember that if a situation feels wrong, it probably is. If you feel uncomfortable or threatened in any way, remove yourself from the situation as soon as possible and call Security. Do not feel embarrassed to ask for help or to report an incident, no matter how insignificant it may seem. Any situation that causes you fear or concern is a legitimate reason for contacting Security.

Emergency Contact Numbers

In the event of an Emergency, Faculty members are advised to contact the appropriate emergency responder as well as notification of Security Personnel.

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The Pas Thompson UCN Security 204-620-1795 UCN Security 204-677-6531 Daytime 204-620-3266 Student Residence at Polaris 6

204-677-6531 UCN Campus Security

RCMP 911 emergency RCMP 204-677-6911 emergency 204-627-6200 non-emergency 204-677-6909 non-emergency

Fire 911 emergency Fire 204-677-7911 emergency 204-627-1120 non-emergency 204-677-7916 non-emergency Ambulance 911 emergency Ambulance 204-677-7911 emergency 204-677-7916 non-emergency Ken White 204-627-8247 Perry Hobbs Polaris Buildings: (Acting) 204-620-2672 cell Facility Manager 204-677-6451 Facility or Charlotte 204-679-1302 cell Manager Larocque Campus 204-677-6463 204- 307-1504 cell Manager UCN Campus, 55 Station Road 204-677-7234 NOTE: Emergency Contact Numbers vary in the Regional Centres – faculty should contact the Regional Centre Coordinators for policies, practices and contact numbers specific to their teaching locations.

The Safety Management System for UCN is now online at UCN Homepage – Faculty & Staff tab – Workplace Health Safety link – General Documents link.

The document may be found on the right hand side of the screen under General Documents – Safety Management System.

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8.0 HANDLING ADMINISTRATIVE TASKS

FINANCE POLICIES

Numerous and specific polices exist for the acquisition of goods and services. As the policies are specific and to ensure that proper procedures are followed, faculty are instructed to consult the UCN intranet for a comprehensive and current listing of policies. Financial policies are found on the UCN Homepage – Faculty & Staff tab – Log-In - Employee Information tab – Policies and Procedures – Finance

UCN EMPLOYEE FINANCE PROCEDURES AND POLICIES

Several procedures and policies guide process for faculty travel, expense claims, and acquisition of goods and services. To ensure that the appropriate procedures and policies are followed, faculty are instructed to consult the UCN intranet for a comprehensive and current listing of policies. They may be accessed at UCN Homepage – Faculty & Staff tab – Log-In – Employee Information tab – Policies and Procedures – Finance – General

Some faculty departments require that all purchase requests are submitted to their Dean for review, approval and purchasing. Please check with your department to confirm your purchase requests and processes.

The Purchasing Department has the overall responsibility for contacting suppliers and obtaining quotes and tenders. Only the Purchasing Department can establish accounts with suppliers on behalf of the University College. (FI-02-02)

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9.0 UCN ACADEMIC ENVIRONMENT

UCN CODE OF ETHICS

The University College of the North code of ethics was approved by UCN’s Interim Governing Council on May 18, 2005.

Core Value: Justice – We respect the individual rights of our employees and students. Code of Ethics: All staff will support the principle of due process and protect the human rights of all staff and students. The University College will maintain responsible and fair policies and procedures in all matters affecting students and staff. All employees will act to prevent intimidation, all forms of harassment, and discrimination.

Core Value: Respect ‐ We celebrate the diversity of our students, staff and communities. We accept the rights of others to hold values and beliefs that differ from our own and recognize that this is a source of institutional strength and a foundational principle in creating an affirming and stimulating intellectual and social environment. Code of Ethics: All employees will act with integrity in the relationship with others to create a diverse environment that appreciates, understands, and accepts individuals from differing backgrounds.

Core Value: Generosity ‐ We will willingly avail our intellectual, spiritual, cultural and physical resources to the benefit of those we serve. We will provide institutional and individual support to cultural enrichment and leadership within the region. Code of Ethics: We will embed Aboriginal values within the programs and services of the University College of the North. We will not use positions for personal gain or private interest. The Government of Manitoba's Conflict of Interest Legislation and University College of the North Conflict of Interest Policy will bind employees.

Core Value: Excellence and Education – We value and commit to providing equitable lifelong learning opportunities that are accessible and of highest quality. Code of Ethics: All staff shall promote the importance of education and shall not unfairly deny any student the right to academic, counseling and other institutional services. Staff shall not provide services that are not within the boundaries of their professional competence and will refer students to appropriate university college resources (i.e. counseling services, health services). Employees shall maintain currency and expertise in their field through continuing education and professional development opportunities.

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Core Value: Honesty and Integrity – Academic and personal honesty are essential elements for the maintenance and credibility of an educational institute. Code of Ethics: Employees must represent their qualifications and professional credentials accurately. Plagiarism or any other forms of academic dishonesty are not tolerated. It is expected that members of the University College of the North and its partners will ensure research activities are conducted in accordance with the accepted ethical standards of academic research and scientific practice. University College employees will ensure that all information presented for public or internal use is accurate, void of misleading or ambiguous statements and free of omissions of detail. University College employees will deal honestly and in confidence with each other with respect to performance or job related matters and will adhere to the professional code of conducts of each profession.

Core Value: Privacy – Privacy and confidentiality are expected by students and staff of the University College of the North. Code of Ethics: Personal confidential information shall not be collected unless required for the effective provision of service. Such information will not be shared without the individual’s consent and will not be used for purposes other than the original intent. Confidential information shall not be used for anything other than for that which it was intended. Confidential information shall be shared only with authorized parties, unless consent is given or required by law. Confidential student information, assignments or any other work shall not be shared unless the student has given permission.

Core Value: Stewardship – We acknowledge that we have been entrusted with society’s resources, and with the responsibility to ensure that these resources are used solely to advance the interests of society. Code of Ethics: All staff will act with integrity, trustworthiness and objectivity in the production, analysis and distribution of information, particularly financial information. Staff will act in the interests of the University College, except where those interests are in conflict with the interests of society, and will put the interests of the University College above their own. Professional staff will continually upgrade their skills and knowledge so they may at all times exercise professional judgment in accordance with their professions’ ethical standards. All staff will act with due care and will exercise the judgment appropriate to their positions. No staff member will be involved, either by statement or omission, with any information s/he knows or ought to know to be false or misleading.

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INDIGENOUS KNOWLEDGE

You may wish to explore ways of incorporating Medicine Wheel teachings into your classroom. The following section will give you a brief overview of the key elements of these Medicine Wheel teachings. These are based on understanding how our world functions and how we can best function in it and on it. In Cree culture, the world and life are segmented into four directions and four different stages of life. It is further understood that these teachings are value based, in that they function as tools to make life better for individuals and communities.

A brief explanation of these teachings/directions follows, starting from the East, then South, West and North. In your journey of understanding Aboriginal cultures, you will notice that four is a very significant number. This Aboriginal world view can be described as consisting of four separate parts, four seasons and four stages of life. We encourage you to incorporate these teachings in your course delivery. You will find they will help you meaningfully connect with many of your students.

For further information specifically relating to aboriginal pedagogies/andragogies/content/history, please follow the following links:

http://www.cmaste.ualberta.ca/en/Outreach/AboriginalScienceEducation/AboriginalPedagogy.aspx

http://www.edu.gov.on.ca/eng/literacynumeracy/inspire/research/Toulouse.pdf

https://education.alberta.ca/media/307128/o06.pdf

http://workingeffectivelywithaboriginalpeoples.com/tips-for-teachers-of-aboriginal-students

The Eastern Direction: All our days start with the sun rising in the East. We incorporate this into our daily practice through starting everything we do by acknowledging our beginning in the East. This direction represents childhood, and the beginning of all life forms. We acknowledge the Sun in the mornings. Take the time to look at where the flowers face first thing in the morning. The grass and the tree leaves welcome the sun in the mornings as they all face in the eastern direction. You will find that a traditional Elder will often offer their tobacco to the East before they start their teachings and healings. This direction also represents Aboriginal spiritual Gifts.

The Southern Direction: This represents the learning stage and awareness of self-identification – adolescence. It is in this direction where we learn about and recognize our personal gifts and strengths within our human life stages. This direction is where one recognizes the development of oneself as a person, and learning how to function as a human being among other life forms around us. This direction represents our emotional characteristics and how we learn to recognize our strengths within this particular direction.

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The Western Direction: This direction recognizes our responsibilities as adults and as providers for the younger directions within this wheel of values and life. It is this direction where we learn and acknowledge the different ways in which we share life around us – in a manner of coexistence. It is extremely important to have an awareness that in this direction, one sits here as an example of what to do and how to do, for the preceding directions. This direction represents our physical characteristics.

The Northern Direction: This direction represents the end of the values of life circles and the teachings they hold. It is the direction of knowledge. It is responsible for sharing knowledge of life and how to respect this brief life – in which we are expected to share and do goodness for others. It is the direction of where one goes to learn about purity and about the importance of balance with all life forms here on Mother Earth. This direction represents our intellectual characteristics.

This concludes a very brief introduction of the values that form part of the rich Indigenous cultures. We invite you to find the time to connect yourself with these traditional teachings in order to learn about our Aboriginal brothers and sisters, and to attempt to incorporate these values. This will not only enrich your understanding but will facilitate learning and sharing knowledge with your students.

You are welcome to contact our campus Elders if you require information on how to enhance the cultural relevance of your courses. Many of our faculty members and staff also have rich knowledge and experience in Indigenous cultures. This will be a learning experience for all involved. Please be aware that there is a protocol to invite indigenous Elders to your classroom. (AC-01-09)

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PROFESSIONAL DEVELOPMENT In keeping with a vibrant academic environment, UCN actively supports and makes provisions for the professional development of both faculty and non-faculty members, specifically Professors, University Instructors, Librarians, College Instructors and non-faculty. Faculty members are encouraged to seek appropriate professional development opportunities that relate to their professional responsibilities, and to agree on a human resource development plan with their Dean or supervisor. Eligibility, funding, and routing of professional development requests is dependent upon the UCN position an individual holds, but all follow specific criteria and guidelines outlined in the Collective Agreement and the related UCN policies.

A. Travel and Professional Development Allowance (TPDA) Funds: Professors, University Instructors and Librarians are eligible to receive the sum of $1,500 for TPDA per fiscal year (April 1 to March 31). TPDA funds may be carried forward for up to three fiscal years. For general terms and procedures for TPDA, refer to Article 80 of the MGEU Collective Agreement.

B. HRD Funds: College Instructors and Non-Faculty Members are eligible to apply for Human Resource Development (HRD) funding for professional development opportunities. All applications for professional development from College Instructors and Non-Faculty are submitted first to the immediate supervisor for consideration of approval and signature, and are then routed to the relevant Vice-President and finally to UCN’s Human Resource Development (HRD) Committee for review and consideration. (Exception: see below for requests related to Certificate in Adult Education courses)

HRD funding is allocated by quarters, based on the UCN fiscal year. There are specific deadlines for each quarter:  February 15 for April to June requests  May 15 for July to September requests  September 15 for October to December requests  November 15 for January to March requests

For more information or details on professional development opportunities, requirements and processes, please contact your Dean or visit the Human Resources section on the UCN Intranet.

Certificate in Adult Education

The Certificate in Adult Education (CAE) program is a provincially recognized post-secondary level program that gives individuals the opportunity to develop skills in teaching adults in a variety of settings. The CAE program consists of 10 courses plus a practicum, and is designed to be equivalent to 33 credit hours of undergraduate university professional education courses.

The overall goal of the CAE program is to provide individuals with the theoretical and practical basis for

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becoming effective instructors in an adult education setting, with a focus on promoting excellence in education. The program is housed within the Red River College of Applied Arts, Sciences and Technology in Winnipeg. A provincial Advisory Board ensures that the program content is relevant to today’s world and evolves in lock-step with new directions and research in the adult education field.

Upon successful completion of all CAE courses and the 200-hour teaching practicum, a Certificate of Acknowledgement is issued by the Minister of Advanced Education and Literacy, and a Certificate of Adult Education is granted by Red River College.

University College of the North (UCN) supports the CAE program at its campuses in northern Manitoba as a significant faculty professional development opportunity. The program is administered by the Dean of Research & Innovation at UCN. UCN supports the CAE program by:

 facilitating admission into the CAE program and registration into CAE courses for both UCN members and members of the general public;  facilitating exploration of an individual’s RPL potential (Recognition of Prior Learning) for obtaining advanced standing (credit) within the CAE program by referring individuals to RPL staff at Red River College;  offering on-site CAE courses, open to UCN members and the general public;  providing UCN faculty members with tuition waivers for approved courses;  automatic tuition waivers are not granted for UCN non-faculty members; UCN non-faculty members are able to apply to take CAE courses through the regular UCN Human Resource Development (HRD) application process, using the UCN HRD Application Form, and following the HRD deadlines; see the previous section on Professional Development for more information;  providing a general liaison for CAE inquiries to and from the Red River College of Applied Arts, Science and Technology;  promoting the CAE program as an accessible, relevant professional development opportunity.

Courses in the CAE program are accessible to northern Manitobans in a number of different formats: face-to-face in classrooms at UCN campuses in Thompson and The Pas, videoconferencing, or by computer (online or by streaming video), and in a self-directed structure. Red River College publishes an annual brochure with the CAE schedule, and details of each course on the schedule are provided with respect to course dates, times, locations and delivery method. The annual brochure can be accessed using the following URL: http://www.rrc.ca/files/file/catalogue/CAEbrochure.pdf

Some courses are conducted in real-time (synchronous), while others can be taken at any time during the day or night (asynchronous). CAE courses are also available in-person in Winnipeg at Red River College or in Brandon at Assiniboine Community College at various times of the year, including summer.

According to Article 55 of the MGEU Collective Agreement, College Instructors at UCN shall be required to attain the CAE (or an equivalent qualification acceptable to UCN) at a rate of at least six (6) credit hours towards accreditation each academic year. University faculty members are encouraged to

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explore CAE courses as a part of their professional preparation and teaching development.

For more information regarding the CAE program, please refer to the UCN website: UCN Homepage – Faculty & Staff tab – Log-In - Employee Information tab – Academic Division tab – Handbooks & Guides – Certificate in Adult Education program at UCN

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CAE Contacts:

University College of the North Red River College

Cheryl Wells Maryanne Venzon Administrative Assistant- Academic Student Records Officer, Enrolment Services University College of the North Red River College Box 3000, The Pas MB R9A 1M7 CANADA D105 –2055 Notre Dame Avenue Telephone: 204.627.8578 or Toll-Free Winnipeg, MB R3H 0J9 1.866.627.8500 Phone: 204-632-2306 Fax: 204.623.4831 Fax: 204-697-4738 Email: [email protected] Email: [email protected] Website: http://www.ucn.ca Website: www.rrc.mb.ca/CAE

Linda Melnick Judy McGuirk Dean – Research & Innovation Academic Coordinator Teacher Education University College of the North Red River College Box 3000, The Pas MB R9A 1M7 CANADA C312 – 2055 Notre Dame Avenue Telephone: 204.627.8579 or Winnipeg MB R3H 0J9 Toll-Free 1.866.627.8500 Ph: 204-632-2434 Fax: 204.623.4831 Fax: 204-697-9465 Email: [email protected] Email: [email protected] Website: http://www.ucn.ca Website: www.rrc.mb.ca/CAE

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COMMUNITY-BASED SERVICES

The Community-Based Services Division of the University College of the North has created a presence in many northern communities which has allowed UCN to develop a portfolio of programs and courses specifically designed to meet the needs of the North. Accredited post-secondary programs and courses can be delivered. As well, customized programs/courses can be developed to meet the client’s needs.

Community-Based Services provides certificate, diploma and degree programming by offering the delivery of appropriate programs within communities or the Regional Centres that have demonstrated support for such programming. This programming is aimed at individuals who are not able to leave their community to enrol in full-time or part-time programs.

CBS delivers the majority of off-campus training under three umbrellas:

1. Regional Centres

The Regional Centres offer recognized certificate, diploma and degree programs right in the community, as well as a broad range of continuing education courses during evenings, daytime and week-ends. The Regional Centres can also customize or create courses that meet the specific needs of their community and deliver these as non-credit or continuing education offerings. The Regional Centre Coordinators are responsible for these programs.

2. Contract Training

Through contract training, programs and courses are designed to meet the needs of industry, business, government and community organizations to support economic and community development. With client groups, we help to determine current and future training needs and address those needs by delivering customized, quality programming as community based offerings. Since contract training is client-centred, the needs of our client groups determine what training will be delivered, where it will be delivered, when it will be delivered and how it will be delivered.

UCN offers customized training and delivers programs, courses and seminars designed to meet specific needs. These programs/courses/seminars can be offered as non-credit or continuing education offerings or delivered in partnership with another post-secondary institution if the program does not exist within UCN. Our Community Education Coordinators are responsible for these programs.

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3. Rotating Core funded programs

These are programs that are rotated to a different community on a yearly basis. This is programming that is partially funded by UCN and the community. Anything over and above what UCN is contributing will be paid for by the sponsor/community. Our Community Education Coordinators are responsible for these programs.

Contact Numbers for Community-Based Services

Toll free at The Pas 1-866-627-8500 Toll free at Thompson 1-866-677-6450

Donna Carriere Vice-President, CBS 204 - 676-2677 (Cross Lake)/204-677-6510 (Thompson) Cell: 204-676-2677 Michelle Logeot Director, Regional Centres 204-677-7202, ext. 5058 (Thompson) Cell: 204-307-0294 Peter Garrioch Director of Career and Workforce Development Cell: 204-679-2562 Jacqueline Weenusk Executive Assistant to VP CBS 204 -677-6366 (Thompson) Cell: 204-679-4388 Vacant Computer Services Technician 204 - 677-7202 (Thompson)

Nancy Goodridge Administrator/Financial Manager 204 - 627-8612 (The Pas) Cell: 204-620-1507 Shelley Le Texier CBS Administrator 204 - 627-8601 (The Pas) Eleanor Stepaniuk Administrative Assistant 204 - 627-8596 (The Pas) Kimberly Bee Academic Advisor/Counselor 204 - 677-7202 ext. 5060 (Thompson) Cell: 204-679-7776 Amy Carriere Academic Advisor/Counselor 204 - 677-7202 ext. 5032 (Thompson) Cell: 204-307-7774

Community Education Coordinators

Diane Pelly 204 - 627-8548; Cell: 204 – 620-1705 OCN Office/The Pas Jean Merasty 204 - 677-7202 ext. 5061; Cell: 204-679-4286 Thompson Dennis Ballard 204 - 627-8525; Cell: 204 -620-4224 The Pas Vacant 204 -677-7202 ext. 5062; Cell: 204-307-6502 UCN/Thompson

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WORKPLACE SAFETY AND HEALTH

UCN takes its responsibilities for the safety and health of its workers, students and visitors to all its facilities seriously. Any concerns can be brought to the attention of the safety and health coordinators/contact people listed below:

The Pas Campus Thompson Campus Del Shand, Staff Co‐Chair Barb Carlson, Staff Co‐Chair Workplace Safety & Health Committee Workplace Safety & Health Committee 204- 627‐8525 204- 677‐6673 Email: [email protected] Email: [email protected]

Sandra Muilenburg, Management Co‐Chair Charlotte Larocque, Management Co-Chair Workplace Safety & Health Committee Workplace Safety & Health Committee 204- 627‐8524 204- 677-6463 Email: [email protected] Email: [email protected]

Regional Centres:

Please contact your local Regional Centre Coordinator.

COLLECTIVE AGREEMENT AND BARGAINING

Representation

UCN recognizes the MGEU (Manitoba Government and General Employees Union) as the sole and exclusive bargaining agent for faculty, except where specifically excluded by agreement within the current collective agreement. The current collective agreement is located on the UCN Homepage – Faculty & Staff tab – Log-In - Employee Information tab –Human Resources link– Collective Agreement.

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