ENVIRONMENTAL MANAGEMENT PLAN (EMP)
FOR THE PROPOSED
CONSTRUCTION AND OPERATION OF SEAPLANE PLATFORMS AT
THE WESTIN MALDIVES MIRIANDHOO RESORT
BAA ATOLL
7 July 2019
Prepared for
Trans Maldivian Airways (TMA)
Male’, Maldives
Consultant
CDE Consulting, Maldives
Lead Consultant’s Declaration
I certify that statements made in this Environmental and Management Plan (EMP) are true, complete and correct to the best of my knowledge and available information at time of writing this report.
Dr Ahmed Shaig
i Letter of Commitment
Trans Maldivian Airways has provided the commitment letter.
(Please refer to Appendix A)
ii TABLE OF CONTENTS
Lead Consultant’s Declaration ...... i
Letter of Commitment...... ii
1 INTRODUCTION ...... 1
1.1 PURPOSE AND OBJECTIVES OF THE EMP ...... 1
1.2 TITLE ...... 1
1.3 PROPONENT ...... 1
1.4 RATIONALE AND NEED ...... 2
1.5 SCOPE ...... 2
1.6 LOCATION ...... 2
1.7 CONSULTANTS AND CONTRACTORS ...... 3
1.8 PROJECT FINANCING ...... 3
1.9 STRUCTURE OF EMP ...... 3
1.10 DOCUMENT CONTROL ...... 4
1.11 REVIEW AND UPDATES ...... 4
2 POLICY AND LEGAL COMPLIANCE ...... 5
2.1 ENVIRONMENTAL AND SOCIAL ASSESSMENT ...... 5
2.2 AVIATION ...... 7
2.3 WASTE MANAGEMENT AND POLLUTION PREVENTION ...... 8
iii 2.4 LAND ACQUISITION ...... 10
2.5 CULTURAL AND HISTORICAL PLACES AND OBJECTS ACT ...... 11
2.6 BIODIVERSITY CONSERVATION ...... 11
2.7 GHG EMISSIONS AND RESOURCE EFFICIENCY ...... 11
2.8 LABOUR AND WORKING CONDITIONS ...... 12
2.9 HEALTH, SAFETY AND SECURITY ...... 16
3 PROJECT DESCRIPTION ...... 18
3.1 PROJECT COMPONENTS...... 18
3.2 GENERAL SITE CONDITIONS ...... 18
3.3 DETAILED PROJECT OUTLINE...... 19
3.4 PROJECT SCHEDULE AND LIFE SPAN ...... 23
3.5 LABOUR REQUIREMENT AND SERVICES ...... 24
3.6 WASTE MANAGEMENT, LOGISTICS AND SAFETY MEASURES ...... 25
3.7 HEALTH AND SAFETY MEASURES ...... 26
3.8 SUMMARY OF PROJECT INPUTS AND OUTPUTS ...... 26
4 BIOPHYSICAL ENVIRONMENT ...... 29
4.1 SENSITIVE AREAS ...... 29
4.2 CLIMATE AND METEOROLOGY ...... 29
4.3 NATURAL HAZARDS AND RISKS...... 30
iv 4.4 CULTURAL AND HERITAGE VALUES ...... 31
5 IDENTIFICATION OF RISKS AND IMPACTS ...... 32
5.1 INTRODUCTION ...... 32
5.2 IMPACT IDENTIFICATION AND EVALUATION ...... 32
5.3 EVALUATION OF CUMULATIVE IMPACTS ...... 33
6 IMPACT MANAGEMENT PROGRAMS...... 46
6.1 ENVIRONMENTAL AND SOCIAL IMPACT MANAGEMENT PLAN ...... 46
7 ORGANISATIONAL CAPACITY AND COMPETENCY ...... 53
7.1 MANAGEMENT STRUCTURE AND RESPONSIBILITIES...... 53
7.2 COMMUNICATION AND TRAINING ...... 60
7.3 REPORTING REQUIREMENTS ...... 61
8 EMERGENCY PREPAREDNESS AND RESPONSE ...... 63
8.1 OBJECTIVE ...... 63
8.2 KEY FACTORS ...... 63
8.3 HAZARD IDENTIFICATION AND EMERGENCY SCENARIO MAPPING ...... 64
8.4 ACCIDENT CATEGORIES ...... 64
8.5 EMERGENCY RESPONSE FACILITIES & EQUIPMENT ...... 65
8.6 EMERGENCY RESPONSE TRAININGS ...... 66
8.7 ROLES AND RESPONSIBILITIES ...... 66
v 8.8 COMMUNICATION ...... 67
8.9 POST- ACCIDENT / EMERGENCY ...... 67
8.10 RECOMMENDATIONS ...... 68
9 STAKEHOLDER ENGAGEMENT ...... 68
9.1 STAKEHOLDER IDENTIFICATION ...... 69
9.2 Stakeholder Engagement Plan ...... 73
10 EXTERNAL COMMUNICATIONS ...... 80
10.1 OBJECTIVE ...... 80
10.2 KEY FACTORS ...... 80
10.3 PROCESS FOR PUBLIC COMMUNICATION DURING AN EMERGENCY ...... 81
10.4 RECOMMENDATIONS ...... 83
11 GRIEVANCE MECHANISMS ...... 84
11.1 OBJECTIVE ...... 84
11.2 KEY FACTORS ...... 84
11.3 RECOMMENDATIONS ...... 86
12 MONITORING AND REVIEW...... 87
12.1 OBJECTIVES ...... 87
12.2 MONITORING DURING OPERATIONAL PHASE...... 87
13 CONCLUSION ...... 91
vi 14 REFERENCES ...... 93
APPENDIX A: TMA’S COMMITMENT LETTER ...... 94
APPENDIX B: DESIGN OF THE SEAPLANE PLATFORM ...... 95
APPENDIX C: EMERGENCY RESPONSE PLAN ...... 96
APPENDIX D: STAKEHOLDER CONSULTATION ...... 97
APPENDIX E: CVS OF CONSULTANTS ...... 104
LIST OF FIGURES
Figure 1.1 Location of the resort...... 3
Figure 3.1 Photographic image of the floating platform ...... 19
Figure 3.2 Photographic image of the attached platform ...... 19
Figure 3.3 Illustration of the proposed floating platform ...... 21
Figure 3.4 Illustration of an attached platform ...... 21
Figure 7.1 organisational structure of TMA ...... 54
Figure 7.2 Proposed organizational structure for EMP ...... 58
Figure 9.1 Stakeholder Map for the seaplane platform at Miriandhoo Resort ...... 70
LIST OF TABLES
Table 1.1 Key details about the project site ...... 2
Table 3.1 Summary of minimum requirements for the platform components ...... 22
vii Table 3.2 Duration of project activities ...... 23
Table 3.3 Number of workforce involved in the project ...... 24
Table 3.4 Major project inputs ...... 27
Table 3.5 Major project outputs ...... 28
Table 5.1 Identification of impacts during construction and operation stage ...... 34
Table 5.2 Evaluation of impacts during construction stage ...... 36
Table 5.3 Evaluation of impacts during operation stage ...... 41
Table 6.1 Environmental management plan ...... 46
Table 7.1 TMA sub-departments with roles relevant to EMP ...... 55
Table 7.2 Topics for trainings in each department ...... 61
Table 9.1 Stakeholder identification framework ...... 70
Table 9.2 Stakeholder Engagement Plan ...... 75
Table 10.1 Key factors of external communication in IFC Standard ...... 80
Table 11.1 Key aspects of grievance mechanism ...... 85
Table 12.1 Monitoring during operational phase ...... 88
ABBREVIATIONS
BOQ Bill of Quantities CAA Civil Aviation Authority CAPEX Capital Expenditure
viii CAR Civil Aviation Regulation IFC International Finance Corporation ICAO International Civil Aviation Organisation INDC Intended Nationally Determined Contributions ERP Emergency Response Plan EMP Environmental Management Plan EPA Environmental Protection Agency ESA Environmentally Sensitive Areas EIA Environmental Imapct Assessment GHG Greenhouse Gas GPS Global Positioning System ILO International Labour Organisation IOM International Organisation for Migration ISO International Organisation for Standardisation IUCN International Union for Conservation of Nature LRA Labour Relations Authority MCL Maldives Airport Company Limited MCAR Maldives Civil Aviation Regulation MPA Marine Protected Areas MNDF Maldives National Defense Force MOFA Ministry of Fisheries and Agriculture MOT Ministry of Tourism NGO Non-Governmental Organisation SEP Stakeholder Engagement Plan TMA Trans Maldivian Airways UNDP United National Development Program UNFCCC United Nations Framework Convention on Climate Change
ix 1 INTRODUCTION
1.1 PURPOSE AND OBJECTIVES OF THE EMP
This Environmental Management Plan (EMP) has been prepared as a tool to assist TMA in the management of the seaplane platform in accordance with national laws and international best practices. The EMP will examine the likely social and environmental impacts associated with the construction and operation of seaplane docking platforms at The Westin Maldives Miriandhoo Resort and proposes a management framework to address those impacts.
The EMP contains location specific actions that TMA can implement to ensure the seaplane platform is managed in a sustainable manner. The EMP also provides direction for TMA employees on operational procedures to address environmental and social impacts associated with day-to-day activities of the platform.
1.2 TITLE
The title of the report is the Environmental Management Plan for the construction and operation of Seaplane Platforms at The Westin Maldives Miriandhoo Resort, Baa Atoll.
1.3 PROPONENT
The proponent of this project is Trans Maldivian Airways Pvt Ltd (TMA). It is a private airline operator founded in 1989 and headquartered in Velana International Airport. TMA has over 70 resorts with 73 seaplane platforms under their service. They are the largest Twin Otter operator on land and sea with 52 sea planes by January 2019 and operates 120,000 flights per year and handles over a million passengers per year. The address and contact details of the proponent are as follows;
Trans Maldivian Airways Pvt Ltd
Velana International Airport
Contact: 334 8447
1
1.4 RATIONALE AND NEED
The nearest airport to Miriandhoo resort is Dharavandhoo Domestic Airport in Baa Atoll located at approximately 15 km from the resort. Transfer of guests from this airport would take a longer time and will require an additional speed boat journey from Dharavandhoo Domestic Airport. The installation of a seaplane platform allows a fast and direct transfer of guest clientele to the resort to and from Velana International Airport.
1.5 SCOPE
The scope of the EMP includes the construction and operation phase of the seaplane platform at Miriandhoo resort.
1.6 LOCATION
The proposed project site, Miriandhoo is a small sized reef island located within the eastern rim of Baa Atoll. The aerial image and location of the island is shown in Figure 1. Table 1.1 below provides the details of the project site location.
Table 1.1 Key details about the project site
Island Name Miriandhoo Location 5°03’47.18” N ,73°01’52.19” E Island Area (Ha) 5 Distance to nearest Airport About 15 km to Dharavandhoo Domestic Airport Distance to Velana Int. Airport About 115 km Distance to nearest inhabited island About 6 km to Eydhafushi Distance to nearest resort About 7 km to Soneva Fushi
2
Figure 1.1 Location of the resort
1.7 CONSULTANTS AND CONTRACTORS
The design criteria and project specifications were developed by TMA in consultation with the resort and Civil Aviation Authority.
CDE Consulting is the consultant for the preparation of the EMP.
1.8 PROJECT FINANCING
The project is financed by TMA.
1.9 STRUCTURE OF EMP
The EMP is structured in the following order;
1. Legislative and regulatory requirements 2. Description of the seaplane platform 3. Identification of risks and impacts
3 4. Impact management programme 5. Organizational capacity and competency 6. Emergency preparedness and response 7. Stakeholder engagement 8. External communication 9. Grievance mechanism 10. Monitoring and review
1.10 DOCUMENT CONTROL
A copy of the EPA Decision Note for seaplane operation and this EMP will be kept at TMA as well at the resort at all times. TMA will ensure that all of their staff and where relevant the sub- contractors are familiar and informed about the relevant requirements described in this EMP.
1.11 REVIEW AND UPDATES
TMA has the responsibility to review and update the EMP if the need be to ensure that it reflects the facilities and operations at the seaplane platform and any changes regulatory requirements. TMA will include in the EMP any changes or updates in the platform.
4
2 POLICY AND LEGAL COMPLIANCE
The constitution of the Maldives adopted in 2008 has several provisions to protect the rights of citizens to environment, health, and private property that are relevant to the establishment of the seaplane platform. Activities carried out at seaplane docking platform must comply with relevant provisions of all legislation relating operation of seaplane docking platform and water aerodromes in the Maldives. This includes but is not limited to the following:
2.1 ENVIRONMENTAL AND SOCIAL ASSESSMENT
Environmental Protection and Preservation Act
The Environmental Protection and Preservation Act (EPPA, Act No: 4/93) enacted on 19 March 1993 is the framework law related to environment protection in the Maldives. Articles 2, 4, 5, 6, 7, and 8 of the law are relevant to the seaplane platform Project.
Article 2: concerned government authorities shall provide necessary guidelines and advise on environmental protection in accordance with prevailing conditions and needs of country.
Article 5 (a): An Environmental Impact Assessment study shall be submitted to the Ministry of Environment before implementing any development project that may have a potential impact on the environment.
5 (b): The Ministry of Environment shall formulate the guidelines for EIA and shall determine the projects that need such assessment as mentioned in paragraph (a) of this clause.
Article 6: the Ministry of Environment has the authority to terminate any project that has any undesirable impact on the environment. A project so terminated shall not receive any compensation.
The authority responsible for the Environment Act is the Ministry of Environment and Energy (MEE).
5 EMP Regulations
Environmental Impact Assessment regulations were issued by MEE on 8 May 2012. The first step in environmental assessment process involves screening of the project to be classified as one that requires an EIA or not. Based on this decision, the Ministry then decides the scope of the EIA which is discussed with the proponent and the EIA consultants in a “scoping meeting”. The consultants then undertake the EIA starting with baseline studies, impact prediction and finally reporting the findings with impact mitigation and monitoring programme. This report follows the principles and procedures for EIA outlined in the EIA regulations.
The EIA report is reviewed by MEE following which an EIA Decision Note is given to the proponent who will have to implement the Decision Note accordingly. As a condition of approval, appropriate environmental monitoring may be required and the proponent shall have to report monitoring data at required intervals to the Ministry. The project proponent is committed to implement all impact mitigation measures that are specified in this EMP. Furthermore, the proponent is committed to environmental monitoring and shall fulfil environmental monitoring requirements that may be specified in the decision note as a condition for project approval. The processes specified in this EMP are based on the EIA regulations.
Environmental Liability Regulation (Regulation 2011/R-9)
The regulation is aimed at maintaining equal standards for reprimanding and enforcing environmental liabilities, fines for those who violate the rules and regulations and give guidance to those who are involved in the implementation process of the regulations pursuant to Preservation Act of Maldives (4/93). One of the key objectives of the environmental liability regulation is also to practice polluter-pay-principles in the Maldives.
This law is pursuant to Article 22 of national constitution that states that protection, preservation and maintenance of the Maldivian natural environment, the richness of the living species, the natural resources and the beauty of the Maldives for the present generations as well as for the future generations is a basic obligation of the Maldivian government. The government shall enforce that the activities conducted in order to gain economic and social development should be of sustainable nature that protect the environment and such activities shall not deteriorate the
6 environment, endanger any species, damage the environment, and shall not waste any natural resources.
This regulation is also pursuant to Environment Protection and Preservation Act of Maldives (4/93). The regulation is aimed at maintaining equal standards for reprimanding and enforcing environmental liabilities, fines for those who violate the rules and regulations and give guidance to those who are involved in the implementation process of the regulations pursuant to Preservation Act of Maldives (4/93). One of the key objectives of the environmental liability regulation is also to practice polluter-pay-principles in the Maldives.
2.2 AVIATION Maldives Civil Aviation Regulation (MCAR)
Maldives Civil Aviation Regulation (MCAR), introduced in July 2007, is aimed at complying with ICAO requirements and harmonisation with international standards, e.g. EASA. This regulation has replaced the previous CAR’s and MARs and has unified civil aviation regulations in the Maldives.
Regulatory requirements related to the certification of aerodromes, preparation of aerodrome manual, obligations of aerodrome operator, obstacles and hazards, firefighting and rescue and other details regarding the aerodrome are prescribed in MCAR-139.
Air Safety Circular ASC 14-2
ASC 14-2 lays down the minimum requirements for site selection, floating platform construction and installation, rescue and firefighting equipment and facilitation at floating platform in order to meet licensing requirements.
Article 6 defines the considerations to look at when selecting a suitable site for the water aerodrome and installation of the floating platform. Compliance is mandatory for all Maldivian water aerodrome operators and floating platform operators.
Locations will be such that cross-wind operations are kept to a minimum and downwind operations shall be avoided. Landing and take-off areas should be oriented to permit operations into the wind.
7 Nature reserved designated marine areas and fishing grounds shall not be used for water aerodromes. The strip of water shall be free from large obstructing coral rubbles to a definite depth and located inside protected waters which is safe to use during landing/takeoff by a definite aircraft.
Article 7 determines the floating platform dimensions and safety equipment. Adequate support and buoyancy, inspection at regular intervals, equipped with minimum equipment in the interest of passenger safety, life buoys easily accessible, emergency box provided with minimum safety equipment, location of emergency boxes.
Article 8 determines the size of the water runway. Dimensions of the runway will be based on the size of the aircraft in operation, the performance characteristics of the aircraft, clearance of approach path from obstacles.
Article 9 determines the operational requirements.
Article 19 talks about the removal of the floating platform. The floating platform and the anchoring blocks shall be removed from the location within three months after revocation of the license
Air Safety Circular ASC 139-5
ASC 139-5 contains standards and recommended practices (specifications that prescribe the physical characteristics and obstacle limitation surfaces to be provided for at aerodromes and certain facilities and technical services normally provided at an aerodrome. It also contains specifications dealing with obstacles outside those limitation surfaces. It is not intended that these specifications limit or regulate the operation of an aircraft.
2.3 WASTE MANAGEMENT AND POLLUTION PREVENTION Environmental Protection and Preservation Act
According to Article 7: any type of waste, oil, poisonous gases or any substances that may have harmful effects on the environment shall not be disposed within the territory of the Maldives. In cases where the disposal of the substances becomes absolutely necessary, they shall be disposed only within the areas designated for the purpose by the government. If such waste is to be
8 incinerated, appropriate precaution should be taken to avoid any harm to the health of the population.
Article 8 of the EPPA (4/93) states that Hazardous/ Toxic or Nuclear Wastes that is harmful to human health and the environment shall not be disposed anywhere within the territory of the country.
Waste Management Policy
The aim of the waste management policy is to formulate and implement guidelines and means for solid waste management in order to maintain a healthy environment. The key elements of the policy include:
- Ensure safe disposal of solid waste and encourage recycling and reduction of waste generated; - Develop guidelines on waste management and disposal and advocate to enforce such guidelines through inter-sectoral collaboration; - Ensure safe disposal of chemical, hazardous and industrial waste.
Waste Management Regulation
The Waste Management Regulation (WMR) put on gazette in August 2013 came into force in February 2014. EPA implements the WMR. The aim of WMR is to implement the national waste policy which contains specific provisions to (a) implement measures to minimize impacts on human health; (b) formulate and implement waste management standards; (c) implement an integrated framework for sustainable waste management (d) encourage waste minimization, reuse and recycling (e) implement Polluter Pays Principle; (f) introduce Extended Producer Responsibility.
WMR contains four main sections: (1) waste management standards; defines standards for waste collection, transfer, treatment, storage, waste site management, landfills and managing hazardous waste (2) waste management permits; defines approval procedures for waste sites (iii) waste transfer. Standards and permits required for waste transport on land and sea, including
9 transboundary movements, (iv) reporting requirements: defines reporting and monitoring requirements and procedures (v) enforcement: defines procedures to implement WMR and penalties for non-compliance.
If any hazardous waste including electronic waste is to be disposed in the Maldives, waste sites specifically approved to manage hazardous and Special Category waste should handle it. Transportation and handling shall also conform to the standards specified in WMR. If the waste is to be exported for reuse or disposal in another country, an application needs to be submitted to EPA 03 months prior to the shipping date. EPA will issue an approval based on compliance with WMR clauses and international conventions.
2.4 LAND ACQUISITION Regulation on determining the lagoon boundary of islands leased for the development of tourist resorts, tourist hotels, tourist guesthouses and yacht marinas (2016/R-94)
This regulation specifies that if an island leased for tourism has a distance greater than 500 m extending from the vegetation line till the outer edge of the reef, the lagoon boundary allocated for that island will be 500m. Some exceptions to this include islands which already have a set lagoon boundary specified in the agreement, and islands which have another island or sandbank within their lagoon. If the island has a distance less than 500 m extending from the vegetation line till the outer edge of the reef, the lagoon boundary allocated for that island will be the distance between the vegetation line of the island and the edge of the reef. The lagoon boundary can also be extended to a maximum distance of 2000m under special circumstances. The regulation also specifies certain areas as ‘no development zones’. The construction of any tourism related structures or land reclamation in these zones is not allowed. Areas that are classified as ‘no development zones’ include:
• A distance specified by the Tourism Ministry, if the island leased for the development of a tourist resort does not have a distance of 300m between the vegetation line and the outer edge of the reef, or if the distance between the vegetation line of the leased island and the vegetation line of another island in the same lagoon is less than 300m. In the latter case the ‘no development zone’ will be a distance between the two islands.
10 • If more than one island is present in the same lagoon, 100m inwards from the lagoon boundary will be classified as a buffer area and a ‘no development zone’.
General Laws Act (4/68) 2.5 CULTURAL AND HISTORICAL PLACES AND OBJECTS ACT
The Law on Cultural and Historical Places and Objects of the Maldives (27/79) prohibits destroying or damaging any historical and cultural places, sites, objects and artefacts belonging to the sovereign area of the Maldives. The historical and cultural objects are those that were used by or feature the life of locals or foreign ancestors who had resided in the Maldives. The historical and cultural places refer to religious monuments, idols or place of worship or residences used by locals or foreign ancestors who had resided in the Maldives.
2.6 BIODIVERSITY CONSERVATION Environment Protection and Preservation Act
According to Article 4 Ministry of Environment shall be responsible for identifying protected areas and natural reserves and for drawing up the necessary rules and regulations for their protections and preservation.
Coral and sand mining regulation
Coral mining from house reef and atoll rim has been banned through a directive from President’s Office dated 26 September 1990. Regulation on sand mining covers sand mining from uninhabited islands that have been leased; sand mining from the coastal zone of other uninhabited islands; and aggregate mining from uninhabited islands that have been leased and from the coastal zone of other uninhabited islands.
Sand should not be mined from any part of the existing Island, beach or the newly reclaimed island beach. Sand should also not be mined from within 100 ft. of the shoreline. Please see regulation on dredging and reclamation for further controls.
2.7 GHG EMISSIONS AND RESOURCE EFFICIENCY Maldives Energy Policy and Strategy
11 Maldives Energy Policy and Strategy (2016) consists of 5 key policy statements:
- Strengthen the institutional and regulatory framework for the energy sector - Promote energy conservation and efficiency - Increase the share of renewable energy in the national energy mix - Improve the reliability and sustainability of electricity service and maintain universal access to electricity - Increase national energy security
Maldives Intended Nationally Determined Contribution
Maldives aims to achieve low emission development future and ensure energy security. In the Maldives INDC, the government has committed for the following Unconditional Reduction: In accordance with Decisions 1/CP.19 and 1/CP.20, Maldives communicates that it intends to reduce unconditionally 10% of its Greenhouse Gases (below BAU) for the year 2030.
The Government has also communicated the following Conditional Reduction:
“The 10% reduction expressed above could be increased up to 24% in a conditional manner, in the context of sustainable development, supported and enabled by availability of financial resources, technology transfer and capacity building.”
Second National Communication of Maldives to UNFCCC
According to the Second National Communication of Maldives to UNFCCC, the total GHG emission in 2011 was 1225.598 Gg CO2e, of which 1152.869 GgCO2e is from energy sector.
2.8 LABOUR AND WORKING CONDITIONS Human Rights Act
In 2005, the Human Rights Commission Act was passed. The Act (6/2006) was subsequently amended in 2006 to ensure compliance with the Paris Principles on the status and functioning of national institutions for protection and promotion of human rights. The amended Human Rights Commission Act provides the HRCM independence and autonomy as a statutory body.
12 Employment Act
The legal framework to govern the rights and responsibilities of workers in the Maldives is included in the Employment Act (2/2008) that was ratified and signed into law in May 2008. The Employment Act provides for the creation of a Labour Relations Authority, an Employment Tribunal and an Advisory Board on wages. To date, four amendments have been brought to the Employment Act (2/2008). The amendments were made through the following Acts: 14/2008; 12/2010; 3/2014; 14/2015. Of these amendments, the third and fourth Amendments are directly relevant to foreign migrant workers in the Maldives.
The Amendment 3/2014 passed by Parliament on 03 December 2013 requires an Employment approval for foreign migrant worker to be issued prior to arrival in the Maldives. The Amendment also made a deposit mandatory for all foreign migrant workers to be paid by the Employer. The Amendment 14/2015 is on Ramazan allowance for Muslim workers. The Amendment makes it optional for Employers of Muslim foreign migrant workers to pay them a Ramazan allowance.
Pensions Act
Article 12 of the Maldives Pensions Act (8/2009) introduced the Maldives Retirement Pension Scheme. It is mandatory for the private and public sectors as well as the self-Employed to participate in the contributory Maldives Retirement Pension Scheme. The annual contribution each Employee and Employer has to make to the Employees retirement savings accounts set at seven per cent of pensionable wage for a total of 14 per cent.
Immigration Act
The Maldives Immigration Act (1/2007) lays down the rules for entry, departure and deportation of foreign nationals. Article 15 of the Act provides for work visa: the permit to remain in the Maldives for the duration of a work permit granted to a foreign national visiting the Maldives for the purpose of working, where a work permit has been obtained by that foreign national consistent with the regulations of the concerned Government authority.
Anti-Human Trafficking Act
13 The Anti-Human Trafficking Act (12/2013) passed by the parliament on 03December 2013 and ratified on 08 December 2013 makes trafficking in persons a criminal offence in the Maldives. The purposes of the Act are to: prevent trafficking of persons through and across the Maldives; establish the crimes of trafficking in persons and prescribe punishments; provide for prosecution of perpetrators of trafficking in persons; provide protection and assistance to victims of human trafficking; promote and protect the human rights of trafficked victims; and engage with local and international NGOs working against human trafficking.
The Act defines the crimes of trafficking, exploitation, and debt bondage. According to this Act, forced labour and fraudulent recruitment are considered human trafficking. The Act specifies the penalties for perpetrators of trafficking. The penalty for trafficking offence is a jail imprisonment up to 10 years that can be extended to 15 years if children are involved.
Work Visa Regulation
The Department of Immigration and Emigration has issued a Work Visa Regulation (2010/R-7) under the Maldives Immigration Act (1/2007). The Work Visa Regulation (2010/R-7) gazetted on 12 October 2010 requires foreign migrant workers who enter the Maldives for the purpose of work to have a valid work visa. The conditions for entry of work visa holders as specified in the regulation includes the following: a passport with minimum six months validity; security deposit paid to DoIE 48 hours before arrival; truthful answers to questions posed by Immigration Officers; not prohibited from entry to the Maldives under article 4 of the regulation; specification of the purpose of entry; an Employment approval from the concerned authority with a copy transmitted to DoIE; and being over 18 years of age.
Documents and payments necessary for a work visa include: completed visa application form (IM25); passport standard photograph; original of the Employment contract or contract copy attested by a court or law firm; original of the Employment approval; passport with 6 months validity; MVR 250 for monthly visa fee; original of the medical report; MVR 50 for annual visa card fee; Employer’s National Identity Card or Registration Certificate of Company; and medical insurance documentation.
Regulation on Employment of foreign workers in the Maldives
14 Employment of foreign migrant workers is regulated by the Regulation on Employment of foreign workers in the Maldives (2011/R-22) that was published on official gazette on 26 May 2011. This regulation is issued under Article 63 of Employment Act (2/2008) and Articles 32, 33 and 35 of the Maldives Immigration Act (1/2007).
The Regulation on Employment of foreign workers in the Maldives (2011/R-22) requires Employers to apply for a foreign worker quota; pay a security deposit for the foreign migrant worker; ensure that work permits are issued before a foreign migrant worker can commence work; apply for a work permit card within 15 days of arrival of the foreign migrant worker to the Maldives; apply for a work visa within 30 days of arrival of the foreign migrant worker to the Maldives; pay a work visa fee of MVR 250 per month; receive the foreign migrant worker at port of entry to the Maldives; register the foreign migrant worker at the registry maintained by the applicable island council or city council.
International labour related commitments
The Maldives is a party to major ILO conventions on fundamental labour rights. Maldives became the 183rd member state of the International Labour Organization (ILO) on 15 May 2009.
On 4 January 2013, the Government of the Maldives ratified the 8 core conventions on the ILO’s fundamental labour rights: the Forced Labour Convention, 1930 (No. 29), the Abolition of Forced Labour Convention, 1957 (No. 105), the Freedom of Association and Protection of the Right to Organise Convention, 1948 (No. 87), the Right to Organise and Collective Bargaining Convention, 1949 (No. 98), the Equal Remuneration Convention, 1951 (No. 100), the Discrimination (EMPloyment and Occupation) Convention, 1958 (No. 111), the Minimum Age Convention, 1973 (No. 138), and the Worst Forms of Child Labour Convention, 1999 (No. 182).
There are three international standards that apply to foreign migrant workers. They are the ILO Migration for Employment Convention, 1949 (No. 97), the ILO Migrant Workers (Supplementary Provisions) Convention, 1975 (No. 143), and the 1990 UN International Convention on the Protection of the Rights of All Migrant Workers and Members of Their Families (CMW).
15 The ILO Convention 97 provides the foundation for equal treatment between nationals and regular migrants in areas such as recruitment procedures, living and working conditions, access to justice, tax and social security regulations. It sets out details for contract conditions, the participation of migrants in job training or promotion and offers provision for appeals against unjustified termination of employment or expulsion, and other measures to regulate the entire migration process.
ILO Convention 143 has two main objectives. First objective is to regulate migration flows, eliminate clandestine migration and combat trafficking and smuggling activities. The second objective is to facilitate integration of migrants in host societies. The convention contains minimum norms of protection applicable to migrants in irregular situation, or who were employed illegally, including in situations where they cannot be regularized. Article I established States to “respect the basic human rights of all migrant workers,” independent of their migratory status or legal situation in the host State.
In 1990, UN Member States adopted the United Nations (UN) Convention on the Protection of the Rights of All Migrant Workers and Members of Their Families (CMW). The CMW is recognized as the most comprehensive international instrument on the rights of migrant workers and it extended the legal framework for migration, treatment of migrants, and prevention of exploitation and irregular migration. The CMW reaffirms and re-establishes the basic human rights norms that it considers necessary for migrant workers to have free and equal enjoyment of rights and dignity throughout all stages of labour migration. The above three Conventions (97, 143 and CMW) together provide a comprehensive basis for policy and practice regarding foreign migrant workers and their family members. The Maldives has not yet ratified these three conventions.
In 2002, the South Asian Association for Regional Cooperation (SAARC) adopted and signed the SAARC Convention on Prevention and Combating Trafficking in Women and Children. Under this Convention SAARC member states have established a regional taskforce to combat trafficking of women and children in South Asia.
2.9 HEALTH, SAFETY AND SECURITY Public Health Protection Act (07/12)
16 The purpose of the public health protection act is to establish policies for protection of public health, identify persons responsible for protection of public health, define how public health protection policies will be implemented. The objectives of the Act also include: establishing policies to respond to public health emergencies; classify situations which may be harmful to health and establish methods to act in such a situation; establish roles and responsibilities of island, atoll, and city councils in protection of public health. Chapter 5 of the Public Health Protection Act covers identifying health hazards, eliminating risk, reporting health hazards, and orders on things to be done or not done in relation to a building.
Export Import Act (31/79)
Importing items into the Maldives, re-exporting, selling of imported goods, the exporting of items naturally formed and produced in the Maldives, and operation of such activity shall be carried out with the permission of the Ministry of Economic Development, and in accordance with the regulations made by the Ministry.
Substances Prohibited to be Brought into the Maldives Act (04/75)
The objective of Act (4/75) is to deal with substances that are prohibited to be imported unless for government purposes, or only to be imported with special permission, or materials which are completely prohibited from being imported into the country. Chemical substances are under import, use and manufacture control unless accompanied with a special permission from the Ministry of Defence and National Security. These include hazardous chemicals and chemical based toxins that do not fall under the category of explosives, but may be used as substances for chemical weapons.
17 3 PROJECT DESCRIPTION 3.1 PROJECT COMPONENTS
The installation of the aerodrome begins with the approval from the Civil Aviation Authority. The following components are involved;
1. Resort inspection to conduct the safety assessment report 2. Submit an application for installation of floating platform and license for operation 3. Preparation of BOQ 4. Fabrication works to install the platform 5. Demobilising
3.2 GENERAL SITE CONDITIONS
An attached platform and one detached floating aerodrome platforms are developed in this resort. The floating platform is located approximately 2km from the resort at a latitude of 5°04’41.45” N and a longitude of 73°02’54.20” E. It is located at 14 m depth in the northern side of the resort.
The attached platform is located at a latitude of 5°03’51.14” N and a longitude of 73°01’46.62” E. This platform is also located on the north western side of the resort.
Figure 3.1and Figure 3.2 below shows the photographic image of the attached and the floating platform in the resort.
18
Figure 3.1 Photographic image of the floating platform
Figure 3.2 Photographic image of the attached platform
3.3 DETAILED PROJECT OUTLINE Seaplane Docking Platform 3.3.1.1 Resort Inspection
A resort inspection is conducted by the Ground Engineering team in TMA along with Safety, Business Development and Flight Operation team to carry out the inspection of the resort and determine the location of the platform and depth.
19 3.3.1.2 Application to Civil Aviation Authority
An application is submitted to Maldives Civil Aviation Authority to get approval to install the platforms in Miriandhoo. The application is submitted along with an aerial map which outlines the boundaries of the proposed platforms and mooring positions.
3.3.1.3 Preparation of BOQ
Once the safety assessment report is generated, the ground engineering team within TMA prepares the BOQ and CAPEX forms for platform installation and commissioning.
3.3.1.4 Fabrication Works
Once the CAPEX is approved and materials are procured, fabrication work begins for the following components. This is led by the Ground Engineering team.
1. Fabricating attached platform 2. Fabricating floating platform 3. Installing set of holders 4. Installing SS items for attached platform (Hinges, bollards, fuel gun stand) 5. Installing SS items for floating platform (Hinges, bollards, no smoking board, handrail) 6. Casting concrete blocks 7. Attaching wooden handrail and walkway 8. Danger mark painting, SS items, barrel fixing and rope preparing at base (attached platform and floating platform) 9. Loading materials 10. Platform installation - attached platform 11. Platform installation - floating platform 12. Mooring buoy installation
Figure 3.4 below shows the illustration specification of the floating platform. Figure 3.5 below shows a close up image of a typical attached platform installed at the resort.
20
Figure 3.3 Illustration of the proposed floating platform
Figure 3.4 Illustration of an attached platform
3.3.1.5 Design Details
As a standard safety guideline, the minimum depth of the sea bed on the water runway and taxiway is maintained at 2 meters during low tide. The length of the water runway is no less than 2500 feet, and the width of the runway is 100 feet and obstacle free. The taxiway has a minimum clearance of 35 feet between the aircraft wing tip and other obstacles that are in level with the aircraft. A
21 minimum depth of 2 meters is also maintained for attached platform, floating platform and mooring buoy. The full list of minimum requirements followed for water runway, taxiway and platforms are summarized in the table below.
Table 3.1 Summary of minimum requirements for the platform components
Component Minimum requirement Water Runway Depth of water at low tide 2 meters Width of the runway 100 feet Length of the runway 2,500 feet Clearance from seawall to runway 30 meters Taxiway Depth of water at low tide 2 meters Clearance between aircraft wingtip and other obstacles in level 35 feet with aircraft Channel markers/polls/seawall in line with path Less than 5 feet above water on low tide Attached platform, floating platform & Mooring Buoy Depth of water at low tide 2 meters Floating platform 50 feet radius Mooring buoy 100 feet radius Attached platform 50 feet radius Clearance between aircraft wingtip and other obstacles in level 35 feet with aircraft Clearance for aircraft maneuvering within attached platform area 100 feet radius (obstacle free)
3.3.1.6 Mobilisation
Once the platforms (floating and attached) are fabricated, they are installed for operation. The workforce and other equipment used are then de mobilised.
22 3.4 PROJECT SCHEDULE AND LIFE SPAN
The fabrication work of the platforms take 77 days to complete. Activities which take the most number of days are installing SS items on both attached and floating platforms and casting concrete blocks. The duration of each activity is indicated in Table 3.2 below.
Table 3.2 Duration of project activities
Duration Activity (days)
Fabricating attached platform 8
Fabricating floating platform 8
Installing set of holders 8
Installing SS items for attached platform 10
Installing SS items for floating platform 12
Casting concrete blocks 10
Attaching wooden handrail and walkway 6
Danger mark painting, SS items, barrel fixing and rope preparing at 6 base
Loading materials 1
Installing attached platform 5
Installing floating platform 2
Mooring buoy installation 1
Total Duration 77
23 3.5 LABOUR REQUIREMENT AND SERVICES Workforce during Installation
During the fabrication and installation process, a total of 45 people are involved. Workers include skilled personnel such as carpenters, welders, mason, divers and helpers. Breakdown of the number of workers each skilled personnel is given in Table 3.3 below.
Table 3.3 Number of workforce involved in the project
Personnel No.
Carpenters 6
Welders 8
Mason 1
Skilled labourers 6
Divers 6
Painters 1
Helpers 17
Total Workforce 45
Workforce during Operation
There are approximately 970 employees that work in relation to the entire seaplane operations at TMA. The departments involved in the maintenance of all resources required for smooth operation of seaplane journeys to passengers including upkeep of platforms are Aircraft Maintenance Organisation (AMO), Business Development, Continuing Airworthiness Management Organisation (CAMO), Crew Training, Finance, Flight Operations, Ground Engineering, Ground Operations, Human Resources, IT, and Quality, Safety and Security.
24 Services
The schedule of operations of the platform is based on bookings received for a particular date. In general, there will be daily flights with an average of 2-3 departures and arrivals per day. The average turnaround time on the platform is 20-25 minutes. The platform caters to regular scheduled flights and ad hoc charters that are run on request. Passengers will be transferred by a speed boat if the sea plane lands at the floating platform. If the seaplane lands at the attached platform, the passengers will be dropped off at the main jetty of the resort.
3.6 WASTE MANAGEMENT, LOGISTICS AND SAFETY MEASURES
General Waste Management
There are no specific policies regarding waste management from the platform as general waste management is done by resorts daily and there is no specific waste generated by platforms at outstations. At TMA base, there is a waste disposal system as per MACL requirements. In addition, there is no waste generated inside the seaplane as there are no lavatories installed. General waste is disposed of as per the company disposal norms under IMS standards. TMA is ISO 14001 certified which outlines the standards for environmental management systems. Their certification is renewed annually to maintain sound environmental standards within the organisation.
Safety Measures
The aircraft has two small fire extinguishers on board and all attached platforms have fire extinguishers on the jetty. To ensure the safety of the entire platform, inspections are conducted every 3 months where screw boards, bumpers and anchors are checked. Warning signs are also repainted annually. In addition, pilots and crew are required to report about the status of the platform on a continuous basis.
Life jackets are available under each seat of the aircraft. The outstation platforms have floats and the base platforms have fire extinguishers, float emergency ropes etc. The emergency box kept near the platform contains the following items;
• 1 axe
25 • 1 crowbar • 1 tin snapper • Rope (8mm) • 1 life hammer
An emergency box is also on the dhoni or speedboat that transports passengers from the floating platform to the island.
Safety inspections are carried out periodically in various functions and areas of the organisation. These are carried out daily, weekly or monthly depending on schedules. A safety assessment report is also made for each platform following the assessment. Maintenance is carried out monthly by the Ground Engineering Department.
3.7 HEALTH AND SAFETY MEASURES
All staff members working on the platforms are required to adhere to company PPE policies as per the standard aviation safety norms. The average response time for incidents ranges from 3 to 7 minutes, depending on the location and time the incident takes place. Staff members receive RAT and ERP training sessions once every 24 months. RAT training is provided to front office personnel and ERP training is given to managers and deputies. Quarterly health and safety programs are also conducted by various stakeholders. Trainings are conducted for crew on fire safety, swimming, rescue, first aid, aviation safety, threat classification, where and whom to report to, timeline, measures and levels of controls.
3.8 SUMMARY OF PROJECT INPUTS AND OUTPUTS
The types of materials that will go into the project and from where and how this will be obtained are given in Table 3.3 and 3.4.
26 Table 3.4 Major project inputs
Input resource(s) Source/Type How to obtain resources
Construction stage
Construction workers Local and foreign Contractor’s employees or recruited etc.
Engineers and Site Local and foreign Contractor’s employees or by supervisors announcement
Construction material Tyres, Plastic Barrels, Import and purchase where locally available at competitive prices – Brackets, Ropes, Thimble, Main Contractor’s responsibility.
Concrete block, Chains, Balau Timber, Beacon light,
Shackles, Hooksetc
Water supply (during Bottled water Locally available sources, construction) Purchased from local businesses;
Maintenance material Maintenance parts and fluids Import or purchase locally where required for the machinery available and piping.
Accommodation In the resort Resort
Fire fighting equipment Fire Extinguishers...etc. Contractor’s equipment
Fuel Diesel, petrol Local suppliers
27 Telecommunication Mobile phones and internet Contractor’s responsibility facilities
Food and beverage bottles PET bottles, glass bottles, Contractor’s responsibility packaging waste, plastic bags and various frozen, packaged and fresh food.
Operations stage
Electricity supply Diesel. From the resort grid Local power supply system in the resort
Operational staff On site in the resort 2 and Resort agent and department in staff in TMA head office TMA
Table 3.5 Major project outputs
Products and Anticipated Method of disposal waste materials quantities
Construction stage
Construction small quantities Combustibles will be incinerated on the resort, others waste will be sent to the nearest designated waste management site via resort’s existing waste management system
Food waste Small quantities Managed under existing waste management system in the resort.
28 4 BIOPHYSICAL ENVIRONMENT
4.1 SENSITIVE AREAS
There are 25 Environmentally Sensitive Areas (ESAs) and 10 Marine Protected Area (MPA) in Baa Atoll. The nearest ESA is Maddoo within 5km, which is a mangrove site. The nearest MPS is Dhigali Haa and Dhigali Giri within 9km, which is a unique marine site with sharks, sea turtles and barracudas.
4.2 CLIMATE AND METEOROLOGY
The climate in the island is warm and humid, typical of the other islands in the Maldives. The average temperature ranges between 25C to 30C and relative humidity varies from 73 percent to 85 percent. The annual average rainfall is approximately 1,948 mm. The island receives plenty of sunshine throughout the year. On average the island is expected to receive 2704 hours of sunshine each year. Table 6 provides a summary of key meteorological findings for Maldives that is applicable for the project location.
Table 4.1 Key meteorological parameters for Maldives
Parameter Data Average Rainfall 9.1mm/day in May, November; 1.1mm/day in February
Maximum Rainfall 184.5 mm/day in October 1994 Average air 30.0 C in November 1973; 31.7 C in April temperature Extreme Air 34.1 C in April 1973;17.2 C in April 1978 Temperature Average wind speed 3.7 m/s in March; 5.7 m/s in January, June Maximum wind speed W 31.9 m/s in November 1978 Average air pressure 1012 mb in December; 1010 mb in April
29 The climate of project location is characterised by two monsoon seasons: the Northeast (Iruvai) and the Southwest (Hulhangu) monsoon. The southwest monsoon is the rainy season while the northeast monsoon is the dry season. The southwest monsoon occurs from May to September and the northeast monsoon is from December to February. The transition period of southwest monsoon occurs between March and April while that of northeast monsoon occurs from October to November.
Besides the annual monsoonal wind variations there are occasional tropical storms or low intensity tropical cyclones in the central atolls which increases wind speeds up to 110 km/h, precipitation to 30 to 40 cm over a 24 hour period and storm surges up to 3 m in open ocean.
The Disaster Risk Profile of Maldives (UNDP, 1006) reports 11 cyclonic events over the Maldives in the last 128 years and only one event over the central Maldives. All of these events were of category 1 cyclones. There have been no cyclonic events since 1993. Miriandhoo is located in a moderate risk cyclonic hazard zone with a probable average tide height of 1.97m and storm tide of 1.97 m. (UNDP, 2006).
4.3 NATURAL HAZARDS AND RISKS
According to the UNDP Disaster Risk Assessment Report of Maldives in 2006, proposed site is located in an area exposed to tsunami, wind storms, storm surges and flooding. The following parameters can be deduced for the island based on Disaster Assessment Report and the Detailed Island Risk Assessment Reports (UNDP, 2009).
Tsunami: Maximum probable wave height less than 3.2m – 4.5m
Cyclone or storm (wind): Probable maximum wind speed 84.2 knots
Storm surge: predicted storm surge height – 0.99 m; predicted storm tide height 1.97 m
Rainfall: probable maximum daily rainfall for a 500 year return period 175.6 mm
30 4.4 CULTURAL AND HERITAGE VALUES
There are no areas of cultural and historic significance in the vicinity of the seaplane platform site.
31 5 IDENTIFICATION OF RISKS AND IMPACTS 5.1 INTRODUCTION
Potential adverse and beneficial impacts of construction and operation stage of the proposed construction of the seaplane platform are identified and evaluated in this section. Significant impacts are identified and evaluated in two stages. The first stage identifies the environmental and socio-economic components that may be impacted from key project activities. The second stage determines the significance of impacts of each component. The following sections provide details of the evaluation of impacts.
Nature of potential impacts is defined here as No Impact, Adverse Impact or Beneficial Impact. Table 5.1 below provides the nature of potential impacts from the proposed project on environmental and socio-economic aspects by the project components. Where impacts are not applicable to different components, this is indicated as ‘X’. Some aspects may be affected both adversely (indicated as [-]) and beneficially (indicated as [+]) from the project.
5.2 IMPACT IDENTIFICATION AND EVALUATION
Environmental and socio-economic aspects that may be impacted by the project as identified in Table 5.1 are further evaluated to identify significant impacts. Assessments of the impacts are conducted using the four criteria of Magnitude, Reversibility, Duration and Distribution as described below. Evaluation of key impacts is provided in Table 5.2 and 5.3.
Magnitude: Refers to the quantum of change that will be experienced as a consequence of the impact.
Reversibility: Refers to the degree of reversibility of an impact (i.e. ease of reversing the conditions).
Duration: Refers to the temporal scale (i.e. duration, frequency) of the impact. It does not take into account the duration of the impact’s effects.
Distribution: Refers to the spatial scale of the area impacted (e.g. a small portion of a reef or an entire lagoon)
32 Estimates for negative impacts represent a ‘worst case scenario’ based on the assumption that the project will undergo full-scale development with no consideration for its environmental and social consequences, i.e. significance is assessed prior to implementation of mitigation measures. Values are attributed by the EMP team on the basis of direct observation of surveyed sites, professional judgment and pre-existing experience in development projects of similar nature.
5.3 EVALUATION OF CUMULATIVE IMPACTS
While direct primary impacts are relatively easy to identify and evaluate, special consideration needs to be given to evaluate cumulative impacts. While it is relatively simple to identify and evaluate direct primary impacts, the complex nature of natural systems makes it difficult to accurately predict synergistic and interactive impacts of a particular development project. On the other hand, it is relatively simple to identify potential additive impacts. The following sources of cumulative impacts were considered in evaluating the potential impacts of the proposed project.
- Time crowding: overall impacts of many similar concurrent developments. - Space crowding: high density of impacts on a single environmental medium. - Indirect impacts: secondary and tertiary impacts resulting from an activity. - Triggers and thresholds: ecological systems can undergo fundamental changes beyond certain thresholds. Standards and guidelines have been developed based on anticipated threshold
33
Table 5.1 Identification of impacts during construction and operation stage
Project Activity
Biodiversity
Ambient noise Ambient level air Ambient quality GHGemissions Marinewater Groundwater Fauna Flora& Terrestrial Marine SoilCondition Landscape Scenery Integrity/ NaturalRisk Hazard HealthSafety and Demandfor Resources & Services LocalEconomy SocialCohesion Construction
Phase Mobilization and Resort - - - X X - X X - X - X + + inspection Workers transportation & X X - - X X X X X X X - + - accommodation Equipment and X X X X X X X X - X X +/- X X material storage Concrete & fabrication - - - - X - X X - X - - + X works Installation of - - X - X X X X - X - X X X the platforms Demobilization - - - X X X X X X X X X X X Operation Phase Seaplane operation to and - - - - X - X - - X -/+ +/- + - from resort Maintenance - - - - X X X - X X +/- + X works
34
Project Activity
water Biodiversity
Ambient noise Ambient level air Ambient quality GHGemissions Marine Groundwater Fauna Flora& Terrestrial Marine SoilCondition Landscape Scenery Integrity/ NaturalRisk Hazard HealthSafety and Demandfor Resources & Services LocalEconomy SocialCohesion Construction
Phase Mobilization and Resort - - - X X - X X - X - X + + inspection Workers transportation & X X - - X X X X X X X - + - accommodation Equipment and X X X X X X X X - X X +/- X X material storage Concrete & fabrication - - - - X - X X - X - - + X works Installation of - - X - X X X X - X - X X X the platforms Demobilization - - - X X X X X X X X X X X Operation Phase Seaplane operation to and - - - - X - X X - X -/+ +/- + - from resort Maintenance - - - - X X X - X X +/- + X works
X (no impact), - (negative impact), + (positive impact)
35 Table 5.2 Evaluation of impacts during construction stage
Indirect/ Cumulative Impact area Direct Impacts Impacts and Magnitude Reversibility Duration Distribution Significance Impact Interactions Noise Pollution: The proposed Minor Easily reversible Short Vicinity of Insignificant Operation of few project sites are negative term project sites (Limited hours machineries during away from the of operation) mobilization, residential zones fabrication in the resort activities (e.g. Hence, impact of casting concrete noise generated blocks, attaching during Ambient noise SS items and construction level demobilization is works will not be expected to significant to the generate some to resort noise. However operations. these will not be operated continuously for a long period of time.
36 Indirect/ Cumulative Impact area Direct Impacts Impacts and Magnitude Reversibility Duration Distribution Significance Impact Interactions Air quality Cumulative from Minor Easily Short Site level Insignificant degradation: different project negative Reversible term (Negligible Negligible level of activities levels of dust dust and air and air emissions during emission) transport of equipment’s to the project site. In Ambient air addition small quality amounts of emission are anticipated during operation of machineries and vessels during construction stage. However this will be negligible.
37 Indirect/ Cumulative Impact area Direct Impacts Impacts and Magnitude Reversibility Duration Distribution Significance Impact Interactions Increase in GHG Cumulative from Minor Reversible in the Short Site level Insignificant in atmosphere due different project negative long term term (Negligible to fabrication activities and over amount of GHG emissions equipment, power time GHG emissions generation for over short equipment period) Marine water Potential Moderately Easily reversible Short Site level Insignificant contamination due cumulative negative term to accidental impacts from other spillages during resort Marine water fabrication works infrastructure and the installation developments of the platforms (both attached and floating).
Terrestrial There will be no Minor Reversible in the Short Site level Low Flora and direct impact on negative long run term Fauna terrestrial flora and
38 Indirect/ Cumulative Impact area Direct Impacts Impacts and Magnitude Reversibility Duration Distribution Significance Impact Interactions fauna from this project.
Nearest ESA is located further away from the project site, hence it does not pose any concern Marine Loss of marine Minor Reversible Short Site level Low Biodiversity biodiversity There negative term will be minimal to zero impact on biodiversity loss from this project. Nearest MPA and is located further away from the project site, hence it
39 Indirect/ Cumulative Impact area Direct Impacts Impacts and Magnitude Reversibility Duration Distribution Significance Impact Interactions does not pose any concern. However, during installation, marine biodiversity around the project site may be disturbed. Landscape Loss of visual Cumulative from Minor Easily reversible Short Site level Low Integrity/ amenity due to other development term Scenery fabrication works. works in the area Health and Accidents related to Moderate Possibly Long Site level Moderate Safety equipment irreversible term negative handling and fabrication work
40 Indirect/ Cumulative Impact area Direct Impacts Impacts and Magnitude Reversibility Duration Distribution Significance Impact Interactions Demand for Demand for energy Cumulative Minor Reversible Short Site level Insignificant Resources and and water during impact on resort term Services construction
Table 5.3 Evaluation of impacts during operation stage
Indirect/ Cumulative Impact area Direct Impacts Impacts and Magnitude Reversibility Duration Distribution Significance Impact Interactions Ambient noise Noise Pollution: The proposed Minor Reversible Short Vicinity of Insignificant level During take-off and project sites are negative intervals 2- the platform (located landing, seaplane away from guest 5 minutes further away operation will villas and staff from the generate noise. areas residential zone in the resort).
41 Indirect/ Cumulative Impact area Direct Impacts Impacts and Magnitude Reversibility Duration Distribution Significance Impact Interactions GHG emissions Moderate increase Cumulative from Minor Reversible in the Long term Regional Insignificant in GHG in other resort negative long term level atmosphere due to activities. seaplane operation with 2-3 departures/arrivals per day Landscape Loss of visual Cumulative from Minor Easily reversible Short term Site level Low Integrity/ amenity during sea other development Scenery plane take-off and works in the area landing. Health and Risk of accidents Moderate Possibly Long term Island level Moderate Safety for guests and irreversible negative employees while on the platform and while boarding the seaplane.
42 Indirect/ Cumulative Impact area Direct Impacts Impacts and Magnitude Reversibility Duration Distribution Significance Impact Interactions Risk of exposure to Moderate Possible Long term Site level Moderate high noise levels irreversible negative for staff working at the platform for longer periods of time.
Accidents due to Moderate Possibly Long term Site level Moderate malfunction of negative irreversible negative seaplanes and poor operation due to poor health of pilots and crew passengers.
Risk of accidents Moderate Reversible Short term Site level Moderate due to movement of negative negative other vessels in the lagoon.
43 Indirect/ Cumulative Impact area Direct Impacts Impacts and Magnitude Reversibility Duration Distribution Significance Impact Interactions Injury to guests Moderate Possible Long term Site level Moderate snorkelling, diving negative irreversible negative and undertaking water sports in the lagoon near the platforms Demand for Demand for energy Cumulative Minor Reversible Short term Site level Insignificant Resources and and water during impact on resort Services operation
Local Economy Increase in - Minor Reversible Long term Regional Minor employment positive level positive opportunities: workers will be employed for operation of seaplane platform
44 Indirect/ Cumulative Impact area Direct Impacts Impacts and Magnitude Reversibility Duration Distribution Significance Impact Interactions Social Cohesion Negative impact Indirect impact on Minor Reversible Long term Island level Moderate and grievances due the employees and negative negative to resort prioritising their attitude guests over staff. Staff usually get bumped from seaplane at the last minute
45 6 IMPACT MANAGEMENT PROGRAMS
6.1 ENVIRONMENTAL AND SOCIAL IMPACT MANAGEMENT PLAN
Mitigation measures for environmental and social impacts during both construction and operational stage are provided in Table 6.1 below.
Table 6.1 Environmental management plan
Impact Mitigation Measure Responsible Party Construction Stage Marine Water Handle paint in securely Contractor Contamination bunded containers and ensure they are properly closed when not in use.
A supervisor from the construction team will ensure that all the activities of the construction are working in a sound manner.
Any spillage of paint will be immediately taken note of and recorded. The accident should be informed to the resort management. Groundwater High risk materials such as Contractor contamination diesel shall be stored in appropriate containers and placed in paved surface
46 Containers shall be inspected regularly for leakage
Any spillage of paint will be immediately taken note of and recorded. Occupational Health and All workers should be Contractor Safety provided with health and safety information appropriate to the work that they undertake.
All workers should be provided with safety gear and personal protective equipment at all times. This includes: safety hats, boots, masks and gloves.
Ear muffs shall be provided to workers if workers are to be exposed for high noise levels for extended periods of time.
Protective glass shall be used when undertaking welding work.
Diver gear must be available and given to workers during
47 the installation of the platform Waste management Ensure construction waste Contractor during construction generated is adequately segregated
Provide the segregated waste to the resort waste management system for disposal Operational Stage Fire risk Implement the emergency TMA and Miriandhoo response plan developed. Identify and engage staff from resort in emergency response trainings.
An assembly point must be determined in the resort and all guests should be made aware of the point and ways of accessing the point.
Assembly point signages must be placed in walkways of the resort and it must be visible
Regular fire drills must be held to ensure the systems in place works efficiently.
48 An Auto alarm system to alert the staff and management of the resort for efficient and quick response during a fire.
MNDF recommends to use foam based fire extinguishers at the platform.
A selected number of resort staff and all pilots should be trained to use fire extinguishers and to engage in emergency first response. Fatigue and General Duty hours must be limited CAA ,TMA and Health of Pilot and Crew to ensure pilots and crew Miriandhoo receive the adequate rest to ensure safe operation of the plane.
Regular monitoring and inspection must be carried out to ensure pilots work within the specified work hours and does not exceed the limit without a rest
Adequate accommodation must be provided in resorts for pilots and crew during overnight stay. Incase there
49 are no rooms available in resort, the aircraft will be diverted to a nearby resort with possibility for crew accommodation.
Regular health screening shall be conducted for all pilot and crew. Quality and Safety of The seaplanes must be TMA Seaplanes regularly checked and inspected for any faults and issues in operation.
Records of the inspection date, measures taken must be recorded thoroughly to ensure transparency and effective action. Risk of Accidents on the Train and engage Pilots and TMA platform and while Crew to guide passengers. boarding the seaplane Instruct and indicate safety measures while boarding the seaplane. A crew or pilot shall always be present at the boarding point to ensure passengers are boarded safely.
50 A first aid kit shall be placed in the transfer vessel or on the platform. Risk of exposure to high Ear mufflers shall be TMA noise levels to staff or to provided to employees passengers. working at the platform for longer periods of time.
Ear plugs shall be made available to passengers if needed. Risk of accidents due to Ensure the channel is kept Miriandhoo movement of other free from vessels during vessels in the lagoon. flight operations. Injury to guests Avoid using the area near the Miriandhoo snorkelling, diving and platforms for any guest undertaking water sports recreational activities during in the lagoon near the aircraft movement. platforms Inform staff involved in handling guest recreational activities about seaplane arrival and departure hours and plan recreational activities accordingly. Complaints from local Implement the external TMA staff communication system and grievance mechanism developed in TMA to address the concerns raised by local staff in using sea
51 planes. All emails shall be responded within 48 hours of receiving a grievance.
52
7 ORGANISATIONAL CAPACITY AND COMPETENCY
7.1 MANAGEMENT STRUCTURE AND RESPONSIBILITIES
Existing Organisational Structure
TMA is managed as a single organisation with 12 principle departments reporting to its Chief Executive Officer (CEO) and Board of Directors. The 12 departments are listed below;
1. Flight Operations 2. Continuing Airworthiness Management Organisation (CAMO) 3. IT 4. Aircraft Maintenance Organisations (AMO) 5. Crew Training 6. Business Development 7. Human Resources 8. Ground Operations 9. Ground Engineering 10. Quality Safety & Security 11. Finance 12. Commercial
The organisational structure of TMA is provided in Figure 7.1 below;
53
Figure 7.1 organisational structure of TMA
Each of the main departments within TMA has several sub departments with a wide range of roles. The departments which are most relevant to the EMP is provided in Table 7.1 below with their role in the EMP also highlighted.
54
Table 7.1 TMA sub-departments with roles relevant to EMP
TMA Responsibilities Role in EMP Team Department
Liaise with regulatory bodies on aspect of audits, all maintenance of aircraft, licenses, approvals.
Monitor technical literatures, company and conduct all internal audits when required.
Identify possible landing sites.
Management of the ‘Emergency Response Plan’ and all other processes related to safety Team Leader; Communication of entire operation. and Trainings Manager; Quality, Safety Environment, Social and Safety & Security Regulate and maintenance of Integrated Manager; Environment Officer; Management System standards Safety Officer; Social Officer Identify best practices and lead continuous improvements
Develop and implement safety management system
Conduct safety audits
Monitoring safety conditions
training on safety
Maintaining platforms in required locations, Ground installation and maintenance of fuel systems Liaising with Environment Engineering and relocation of platforms as required in a Officer timely manner.
55 Delivery of services in accordance with Ground established contracts within regulatory Liaising with Social Officer Operations requirements including training resort agents for emergency response procedure.
Distinguish existing and required competencies for each job role in the company Liaising with Communication Human and take actions to develop/acquire the same and Trainings Manager and Resources Manage and conduct all trainings related to Social Officer development of soft skills required for all job roles
Roles, Responsibilities and Authorities to implement the EMP
The EMP Team will be established to take responsibility for implementing the EMP. The role and overall function of the EMP team is described below;
The EMP Team will fulfill the following functions:
1. Assure that TMA’s policy and guidelines are followed 2. Develop procedures and action plan for implementing the EMP 3. Coordinate the implementation of procedures established in the EMP 4. Liaise with government organisations, the public, and non-governmental organisations on environmental and social issues. 5. Inform the relevant authorities of any incidents that occur during the operation of seaplane platforms. 6. Reporting on the progress of the implementation of the EMP
The EMP Team will consult with people from all levels of TMA, including supervisors and employees, who are key frontline identifiers of problems when identifying risks and impacts, developing improved procedures, and designing actions plans.
56 The EMP Team will also assist the Board of Directors of TMA in its oversight of:
1. Environmental and social risks 2. TMA’s compliance with applicable national laws and regulations associated with environmental and social concerns; 3. TMA’s performance in relation to environmental and social commitments specified in the EMP 4. The performance and leadership of the environmental and social function; and 5. TMA’s external communication and annual reporting in relation to environmental and social commitments
The EMP Team
The EMP Team will be a cross-functional team with multiple members assigned to review different aspects of the environmental and social issues on a regular basis. The main deliverables will be reported to senior management team. The proposed organisation for the EMP Team is provided in Figure 7.2 below
57
Figure 7.2 Proposed organizational structure for EMP
The specific responsibilities associated with these units of the EMP Team are summarized as follows:
7.1.3.1 Senior Management Unit of EMP
Team Leader. The EMP Team will be led by the Head of Quality, Safety & Security Department, who will act as the Team Leader to develop the EMP Team within TMA. The Team Leader holds overall accountability for compliance and responsibility for ensuring that the environmental and social commitments of the EMP are fulfilled. The Team Leader will report directly to the Chief Executive Officer of TMA and will present environmental and social issues to the TMA Board.
Policy Development. A manager from Quality Safety and Security will be responsible for developing policies for environmental and social safeguards and defining the roles of the officer that will be involved in the EMP Team. They will be responsible for consulting with people from all levels of the company, including supervisors and employers, who are key frontline identifiers
58 of problems which will inform the development of improved procedures and design of actions plans. They will also partner with an external consultant to bring in the expert knowledge to develop policies, strategies and develop the EMP Team.
Communication and Trainings. A manager Quality Safety and Security (QSS) department will hold the responsibility for organising trainings, identifying needs of employees and streamlining communication. It will be the objective of QSS Manager in the EMP Team to lead the effort and communicate to all employees at all levels, that this is a long-term commitment by TMA.
Environment, Social and Safety Manager. The Environment, Social and Safety (ESS) Manager will be responsible for tracking compliance with all environmental, social and safety requirements, regular reporting, and oversight of social, environmental and training issues as required by national laws and international best practice. The ESS Manager is responsible for the management and implementation of the compliance register and will manage the functions of Environment Officer, Social Officer and Safety Officer.
7.1.3.2 Environmental, Social and Safety Officers
Environment Officer. The Environment Officer will be from the Quality, Safety and Security unit in TMA. The Environment Officer will be responsible for day-to-day environmental observation and reporting as required by the various management plans. The Environmental Officer will collaborate with third party environment consultant.
Social Officer. The Social Officer from Human Resources in TMA will manage internal grievances, stakeholder engagements and community relations. An officer from Ground Operations will be managing external grievances. They will implement social safeguard policies and action plans stated in the EMP.
Health and Safety Officer. The Health and Safety Officer will be from the Safety & Security department. The Officer will be responsible for periodic monitoring of project activities to ensure continuing compliance with the occupational health and safety aspects of the EMP. The Health and Safety Officer will provide input to the HSE monitoring report, and may also conduct focused
59 inspections of specific health and safety or social/community relations issues at the request of the ESS Manager.
7.1.3.3 Independent EMP Advisors
The independent EMP advisors are responsible for assisting and guiding in the implementation of the environmental and social components of the EMP on site, and particularly the monitoring of environmental and social impacts. The consultants will work closely with the Senior Management team to advice on strategies for implementing the components of the EMP with other business units.
7.1.3.4 TMA Employees
Beyond the EMP Team commitment, all TMA employees will be individually and collectively responsible for:
1. Working safely, within the guidelines and requirements established by this EMP; 2. Supporting the environmental, social, and OHS policies established for the management of seaplane platforms in the day to day performance of their work; 3. Notifying their supervisors, the Environmental Officer, the Social Officer, or the Safety Officer of any observed spills, equipment malfunctions, unsafe or unhealthy situations, improper environmental practices, worsening trends, or other issues that could represent non-conformance with the requirements this EMP.
7.2 COMMUNICATION AND TRAINING
Training modules will be designed and conducted by the Communications and Training Manager for relevant teams and departments of TMA to gain commitment and provide the knowledge and skills they need to implement the EMP. In addition to the detailed training of the team, all TMA employees will need to receive awareness training so there is a shared understanding of the goals of the EMP. Refresher training shall be provided to all staff involved in EMP as needed.
Specific training modules should be selected for each of the target groups based on the specific risks and the potential improvement opportunities. Focused trainings will be provided to EMP
60 Team for the proper implementation of EMP. A sample list of some of the relevant topics/items for the above specific group is presented in the table below.
Table 7.2 Topics for trainings in each department
Department Relevant Topics For Training
Senior Introduction to EMP; Environmental and social awareness program; IFC Management Performance Standards; Stakeholder engagement
EMP Team EMP elements; Competency program; Identification and evaluation of risks and impacts; Monitoring and measurement of performance indicators; Stakeholder engagement; Internal and external communication; Environmental and social reporting; EMP documentation; Internal auditing; Root cause analysis; Implementation of corrective and preventive actions
HR Introduction to EMP; Complaint management and resolution procedure; Social Department and labor policies; Employee interaction; EMP related trainings required for crew
Passenger Introduction to EMP; EMP related communication for passengers Services
All Employees Introduction to EMP; EMP policies; Operational procedures; OHS and emergency response procedures; Controlled and banned substances; Complaint management procedure, Customer requirements; Notifying procedure; Environmental and social awareness program
7.3 REPORTING REQUIREMENTS
The EMP Team will be required to report on the progress of the implementation of the EMP according to the framework outlined in the Management Plan.
61 The EMP Team will report their activities to the Team Leader quarterly. The Team Leader will report directly to the Chief Executive Officer of TMA and will present environmental and social issues to the TMA Board annually.
Annual reports on environment and social monitoring activities, stakeholder engagement and grievances will be prepared and submitted to TMA Board of Directors. The team will also report to Board of Directors as and when required.
62 8 EMERGENCY PREPAREDNESS AND RESPONSE
Emergency preparedness and response planning is a critical component of management system. This chapter presents a summary of the emergency response plan (ERP) which TMA has developed for the operation of the seaplane landing platform. The complete ERP, included in Appendix C will need to be periodically reviewed and updated.
The Sample Regulations for Water Aerodromes (International Civil Aviation Organisation, 2015) and the IFC Performance Standards (International Finance Corporation, 2012) has been used as a basis for any additional suggestions on improving the current ERP.
8.1 OBJECTIVE
This ERP serves as a guiding document for TMA in preparing and responding effectively to emergency situations during seaplane operations at Miriandhoo Resort. It is not possible to prevent every emergency situation, however, advance preparation for potential emergencies will be effective in preventing and mitigating harm to passengers, crew, community and the environment.
All persons involved in emergency planning and response at TMA and Miriandhoo Resort have a role in the successful implementation and maintenance of the ERPs.
8.2 KEY FACTORS
According to The Sample Regulations for Water Aerodromes (International Civil Aviation Organisation, 2015) an emergency plan must address the following points:
• Activities commensurate with the operation of seaplanes and other activities at the aerodrome • Procedures for coordinating emergency responses in the event of an emergency on or near the aerodrome • If the aerodrome is located in a difficult environment and a significant proportion of operations takes place over these areas, coordination with readily available appropriate specialist rescue services and • Human factor principles to ensure optimum response
63 The Sample Regulations also notes that the certified water aerodrome should establish an aerodrome emergency committee as in the MOS- Water Aerodrome Standards. A Safety Management System should also be established according to the framework provided by ICAO. Rescue and firefighting equipment should also be provided at the aerodrome in accordance with the MOS- Water Aerodrome Standards.
8.3 HAZARD IDENTIFICATION AND EMERGENCY SCENARIO MAPPING
Some of the potential hazards and emergency scenarios for seaplane operations include:
• Boat capsizing • Passenger evacuation in sea • Wildlife collusion on water • Drowning • Drifting • Fire and explosions • Medical emergencies during flight • Maritime accidents • Engine failure • Failure of information and communication systems • Terrorism • Fuel shortage • Storms • Chemical exposure • Emergency landing • Plane crash
8.4 ACCIDENT CATEGORIES
Detailed emergency response plans is made for priority emergency scenarios assessed based on probability of occurrence and severity of impacts. The Emergency Response Plan currently being used by TMA for Miriandhoo categorises accidents into:
64 1. Major accident 2. Missing aircraft 3. Airborne emergency or circumstances of a potentially hazardous nature 4. Terrorism 5. Facilities incident or ground incident and 6. Natural disaster
8.5 EMERGENCY RESPONSE FACILITIES & EQUIPMENT
The current emergency response facilities that are listed in the emergency response manual for Miriandhoo include an Emergency Management Centre and a Casualty Clearing Station. The Emergency Management Centre is located in the general manager’s office and will be activated according to the type of emergency. The Casualty Clearing Station is an area that is designated for treating, classifying and dispatching survivors. The emergency response manual also contains a grid map to relay location information easily and a communication flow chart showing the hierarchy of people to contact. The average response times for incidents is 3-7 minutes, depending on the time and location.
Fire safety equipment include two small fire extinguishers on the aircraft and fire extinguishers on the jetty of all attached platforms. Life jackets are placed under the seats of the aircraft. All outstation platforms have floats in place and base platforms have floats and emergency ropes. Additionally, an emergency box is present on the dhoni or speed boat which goes to the floating seaplane platform. The emergency box contains the following materials:
• 1 No Axe • 1 No Crowbar • 1 NO Tin Snapper • 1 NO First Aid Kit (cold compress, eye wash, triangular bandage, gloves, wipes, pads, scissors and bandages, built in mounting bracket) • 1 Length 8mm rope x 30m
65 A First Aid Kit including cold compress, eye wash, triangular bandage, gloves, wipes, pads, scissors and bandages, built in mounting bracket is also included in the emergency response facilities.
8.6 EMERGENCY RESPONSE TRAININGS
All operation staff is trained in health and safety. Seaplane crew has training in fire safety, swimming, rescue and first aid. Emergency response trainings are conducted once every 24 months. Health and safety programs are conducted quarterly. These trainings are conducted by various stakeholders of the company for different sections such as crew, safety and security, ground operations and quality assurance.
8.7 ROLES AND RESPONSIBILITIES
The main roles and responsibilities specified in the Emergency Response Manual for Miriandhoo are as follows:
Emergency Management Centre Director
The first person available on the Emergency Notification list will be designated by CEO of TMA or any authorized by the CEO. The director will immediately take the following actions:
1. Directing the overall emergency response 2. Notifying senior management and owners of the resort (if required) 3. Notify and act as a focal contact point for TMA regarding the accident 4. Providing field support for the response team 5. Keep a record of the activities of the Emergency Management Centre
The decision to terminate the emergency will also be made by the EMC director in collaboration with TMA. After the decision to terminate, a staff should be designated to complete the termination checklist by notifying contacts in the list.
Emergency Response Team Director
66 The person responsible for the response team will take the following actions in case of an accident:
1. Directing the activities of the response team associated with the incident 2. Supervising transportation arrangements for the response team 3. Keeping the EMC director informed of the activities of the response team 4. Assisting with communications, preparation of all factual information for reports and releases 5. Keep a filing system of response team activities
Emergency Response Team
The emergency response team will have pre-designated personnel from the launch, dive, water sports, security and health section. The team will assess the conditions of the accident and provide information to the EMC. Saving passengers and crew and conducting a headcount will be the primary motive of the team, securing the aircraft will be secondary.
Media Liaison Officer
The TMA Liaison Officer will handle all liaisons with general media. Media reports as well as questions about the aircraft and crew will be handled by the CEO of TMA or any one authorized by the CEO. TMA should be notified prior to media announcements involving TMA aircraft.
8.8 COMMUNICATION
Key telephone numbers, an emergency notification checklist, relevant parties to inform and an emergency termination notification checklist and a preliminary accident information form is also included in the ERP.
8.9 POST- ACCIDENT / EMERGENCY
The main focus after any aircraft accident must be to attend to the survivors. All passengers and crew members must be medically examined and should receive urgent medical attention if injured. Their welfare must be monitored and it should be ensured that they are not disturbed and are receiving proper rest and food.
67 The Emergency Response Plan lists the main actions after the critical emergency stage has passed as:
1. Clean up 2. De-briefing 3. Reporting to TMA 4. Providing psychological support for team members 5. Appreciation and recognition of everyone who assisted in the emergency and 6. Replacing all used pages and checklists from the response manual
The ERP also lists details regarding the identification of remains and personal effects, the preservation of evidence, de-briefing and handling public relations and information.
8.10 RECOMMENDATIONS
• Designing a procedure to review the ERP periodically and ensure it remains relevant.
9 STAKEHOLDER ENGAGEMENT
68 Stakeholder engagement is a critical element of responsible environment and social management. It is important to establish fluent and inclusive communications that involves regularly listening to our stakeholders and keeping them informed for the successful assessment, evaluation, and management of the project.
The stakeholder engagement process is designed to establish an effective platform for productive interaction with key stakeholders during the operation of seaplane platform at Miriandhoo Resort.
It involves:
1. the identification of all stakeholders with an interest in the project and those who can be affected by its implementation or can influence the course of the management of the seaplane platform at Miriandhoo Resort, and 2. the establishment of mechanisms enabling TMA to proactively, effectively and continuously engage with these stakeholders throughout the project lifecycle.
9.1 STAKEHOLDER IDENTIFICATION
Prior to the start of the consultations, stakeholders who would be directly or indirectly impacted were identified according to the nature of the impacts, and the ability to influence the project. The stakeholders were mapped based on this assessment into internal, external primary and external secondary stakeholders.
The stakeholder map for the EMP is presented 9.1 below.
69
Figure 9.1 Stakeholder Map for the seaplane platform at Miriandhoo Resort
Table 9.1 Stakeholder identification framework
STAKEHOLDER STAKEHOLDE STAKEHOLDE STAKEHOLDER LEVEL R CATEGORY R TYPE
Primary Owner Aviation TMA Management Stakeholders Employees Aviation Pilots/Crew
User Tourism Westin Maldives Miriandhoo
Regulator Aviation Maldives Civil Aviation Authority
Tourism Ministry of Tourism
70 Environment Environment Protection Agency
Policy Environment Ministry of Environment
Fisheries Ministry of Fisheries, Marine Resources and Agriculture
Service Provider Fire Safety Fire & Safety, MNDF
Marine Safety Coast Guard, MNDF
International Aviation International Civil Aviation Organization
Secondary Contractors Aviation, Contracted Workers Stakeholders Construction Suppliers
Service Provider Public Safety Maldives Police Service
Disaster National Disaster Management Center
Business Tourism Soneva Fushi
Tourism Royal Island Resort and Spa
Governance Local B. Eydhafushi Island Council Governance
Local B. Maalhos Island Council Governance
Society Public B. Eydhafushi Local Community
B. Maalhos Local Community
NGO’s Pilots Association
71 List of Key Stakeholders
The main stakeholders that have roles and responsibilities relevant to this project are summarized below:
9.1.1.1 Civil Aviation Authority
Civil Aviation Authority develops and administers policies and regulations to ensure safe, secure, orderly and economic development of aviation in the Maldives. The Maldives Civil Aviation Regulation, MCAR-139 Aerodrome Rules regulation published in May 2012 consists of general standards and practices of aerodromes, and aerodrome certification.
9.1.1.2 Ministry of Tourism
The Ministry of Tourism is mandated to develop the tourism industry at a national level, and carry out long-term planning, development, monitoring, and regulatory functions to ensure a sustainable tourism industry for the benefit of the people of the Maldives. Any construction within the boundary of a tourist resort has to be approved by the Ministry of Tourism.
9.1.1.3 Ministry of Environment
The Ministry of Environment is mandated for the effective implementation of the Environmental Protection Act of the country and has the statutory power over issues related to the environment. It has the central control over the environment protection, management, conservation and environmental emergencies. The Ministry operates mainly at a policy level and the more regulatory and technical assessment activities are mandated to the Environmental Protection Agency (EPA). In this respect EPA has now been mandated to manage all issues relating to Environmental Impact Assessment of individual projects.
The Ministry of Environment also seeks the advice of National Commission for the Protection of Environment (NCPE) on all significant environmental matters. The commission is appointed by the president and is mandated to advice the Minister of Environment on environmental matters such as environment assessment, planning and management, and political decisions with regard to the protection of environment.
72 9.1.1.4 Ministry of Fisheries, Marine Resources and Agriculture
Ministry of Fisheries, Marine Resources and Agriculture is responsible for the development and sustainable management of marine and agricultural resources of the country. The Ministry is responsible for policy formulation and regulation of fisheries and fisheries management and development in the Maldives.
9.1.1.5 MNDF Fire and Rescue Services
Maldives National Defence Force (MNDF) Fire and Rescue Services has the mandate to implement all necessary regulations to prevent fire incidents and carryout steps to mitigate fire incidents and carry out firefighting and rescue operations in order to save lives and minimize damage to property.
9.1.1.6 MNDF Coast Guard
Maldives National Defence Force (MNDF) Coast Guard has the mandate to protect the territorial waters, safeguard the marine environment, enforce the Maritime Law, respond to national emergencies and crises and conduct search and rescue missions.
9.1.1.7 International Civil Aviation Organization
The International Civil Aviation Organization is a specialized agency of the United Nations. It codifies the principles and techniques of international air navigation and fosters the planning and development of international air transport to ensure safe and orderly growth. Maldives Civil Aviation Authority adheres by ICAO principles in regulating and implementing Maldives Aviation Safety Programme. It includes Global Aviation Safety Plan (GASP), which fosters an advanced safety oversight system including predictive risk management.
9.2 Stakeholder Engagement Plan
After the identification of the most important stakeholders, a plan was developed for how to engage with the groups identified. Engagement will be stronger and more frequent with those groups that
73 are most affected and those that have a greater ability to influence the project (primary stakeholders).
The Stakeholder Engagement Plan (SEP) prepared includes but is not limited to:
1. Post EMP disclosure consultation 2. Project information meetings 3. Project technical workshops 4. Postings on the TMA website and social media platforms 5. Message Boards and Newsletter 6. Media Advertisements and Press Releases 7. Complaints and Grievances from stakeholders
The SEP will be updated periodically and in accordance with major project changes to reflect engagement activities that may be required during the life of the project. Any major changes to the Project activities and to its schedule will be duly reflected in the SEP.
The SEP will address the concerns, information to disclose to the relevant stakeholder to the extent necessary and useful information to obtain from the stakeholder as given in the SEP below.
Consultations during Assessment and Evaluation for EMP
Initial consultations were held with stakeholders during the assessment and evaluation phase of the project. Stakeholders were consulted at this stage to understand the regulatory requirements of relevant regulating authorities and existing frameworks by government authorities. The capacity of internal and external stakeholders to respond to issues that may arise in relation to the operation of seaplane platforms at Miriandhoo was also evaluated. See Appendix D for details of stakeholder consultations during assessment and evaluation for EMP.
74 Table 9.2 Stakeholder Engagement Plan
STAKEHOLDER ENGAGEMENT PLAN
Stakeholder Concerns Engagement Information to Information to Method disclose obtain (What is the stakeholder’s (method of (What should (What does concern regarding communication the stakeholder TMA need to Westin Maldives know) know from the Miriandhoo And frequency of stakeholder) seaplane platform) engagement)
Internal Management Current system; Meeting, email - - identification of issues; required trainings; fatigue management for pilots/crew; maintenance of safety; Westin Maldives Miriandhoo agent training
Employees Grievance Meeting, email ESMP policies; Issues that might management; Operational come up with fatigue procedures; operating the sea management; OHS and plane platforms; training emergency pain points in requirements response the system procedures; Complaint management procedures; Environmental and social awareness
External Westin Capacity to aid in Meeting; ESMP Resort’s Primary Maldives safety/emergency; monthly procedures that capacity in Miriandhoo training; impacts to is relevant to aiding with tourist activities - the resort emergencies; water sports; concerns operational regarding concerns seaplane operations
Maldives Requirements for Meeting; as ESMP policies; Requirements Civil Aviation emergency required Safety by CAA Authority response; aviation standards put in
75 emergency place protocols; safety trainings; safety briefing; duty limitations for flying
Ministry of Operational Meeting; as ESMP policies Concerns Tourism requirements required regarding activities in a tourist resort
Environment Environmental Meeting; as Procedures put Concerns Protection requirements; required in place to regarding Agency impacts to protected protect the activities that areas; impacts to environment may affect the biodiversity in the environment; area; marine litter Regulatory requirements
Ministry of Environmental Meeting; as Procedures put Concerns Environment requirements; required in place to regarding impacts to protected protect the activities that areas; impacts to environment may affect the biodiversity in the environment area; marine litter
Ministry of Fishing points in the Meeting; as Location and Concerns Fisheries, area; impacts to required operational regarding Marine fisheries pathways activities that Resources and may affect Agriculture fishing in the area; Regulatory requirements
MNDF Fire & Fire & safety Meeting; twice a Safety Concerns Safety requirements; year standards put in regarding fire emergency response place safety; protocol; fire safety regulatory training requirements
MNDF Coast Safety Meeting; twice a Safety Concerns Guard requirements; year standards put in regarding emergency response place marine safety; protocol; training regulatory requirements
External Contractors Managing the E&S Meeting; as Environment, Concerns / road Secondary performance in required social and blocks regarding terms of safety compliance with subcontracting and requirements of requirements procurement ESMP
Suppliers Managing the E&S Meeting; as Environment, Concerns / road performance in required social and blocks regarding
76 terms of safety compliance with subcontracting and requirements of requirements procurement ESMP
Maldives Theft; safety Meeting; as Safety Concerns Police Service required standards put in regarding safety place
National Disaster Meeting; as Safety Concerns Disaster management; required standards put in regarding Management requirements for place preparedness for Center disaster national preparedness disasters
Soneva Fushi Capacity to aid in Meeting; as Safety Concerns safety/emergency; required standards put in regarding training; impacts to place; Seat number tourist activities - allocations seats/seaplane water sports; ride transfers and sharing operations
Royal Island Capacity to aid in Meeting; as Safety Concerns Resort and safety/emergency; required standards put in regarding Spa training; impacts to place; Seat number tourist activities - allocations seats/seaplane water sports; ride transfers and sharing operations
B. Eydhafushi Capacity to aid in Meeting; as To inform Concerns related Island Council emergencies; Use of required to public use of services them of the services or livelihood being parameters of affected
the project and assure
them that their
livelihood will
not be
detrimentally
affected
B. Maalhos Capacity to aid in Meeting; as To inform Concerns related Island Council emergencies; Use of required to public use of services them of the services or livelihood being parameters of affected
77 the project and assure
them that their
livelihood will
not be
detrimentally
affected
B. Eydhafushi Resorts prioritising Public Meeting; To inform Concerns related Local tourists over locals; as required to use and price Community getting bumped them of the of seaplane from seaplane services flights at the last parameters of minute; seaplane fares being expensive the project and assure
them that their
livelihood will
not be
detrimentally
affected
B. Maalhos Resorts prioritising Public Meeting; To inform Concerns related Local tourists over locals; as required to use and price Community getting bumped them of the of seaplane from seaplane services flights at the last parameters of minute; seaplane fares being expensive the project and assure
them that their
livelihood will
not be
detrimentally
affected
78 Pilots Issues and concerns Meeting; as To make sure Concerns related Association of pilots required to the way they are these seaplane platforms are groups are operated; issues experienced by pilots properly informed
of the relevant
issues
Implementation of the SEP
Implementation of the SEP will include the following:
1. Advising the EMP Team Leader on issues and/or risks to stakeholder relationships as soon as they arise to ensure that the risks are mitigated or managed properly. 2. Taking an active role in carrying out the stakeholder engagement activities in partnership with concerned departments within TMA (i.e., facilitating forums or consultative events and liaising with appropriate stakeholder concerned). 3. Ensuring that the management and staff of TMA understand the value of and are committed to – the genuine participation of stakeholders in the identification and implementation of reclamation projects. 4. Developing a system for monitoring and evaluating the effectiveness of the SEP. 5. Coming up with indicators to evaluate the effectiveness of SEP strategies and revise them accordingly. 6. Preparing and submitting quarterly and annual reports on stakeholder engagement activities. 7. Assisting in resolving the concerns and grievances that a stakeholder may bring to TMA. 8. Keeping a record of questions, comments and suggestions that should be used to adapt the action plans and improve the EMP.
79
10 EXTERNAL COMMUNICATIONS
Effective communication with external sources will be a priority when handling seaplane operations at Miriandhoo Resort. External communications will include addressing enquiries and concerns of the community as well as collaboration with media sources. This chapter recommends the external communication standards of the IFC Performance Standards (International Finance Corporation, 2012).
10.1 OBJECTIVE
Having an external communications strategy in place will help strengthen relations with both the media and public. Members of the community can provide valuable information during critical situations and provide feedback regarding operations. This information can be used to improve current procedures. An external communication strategy will also help in ensuring that the information published in the media is accurate and can help in preserving the company image.
10.2 KEY FACTORS
The key factors of external communications procedures suggested in the IFC Performance Standards include:
Table 10.1 Key factors of external communication in IFC Standard
Key aspects of effective external Method used by TMA communication procedures
Methods to receive and register Direct hotline external communications received General email from the public
Business Development email
80 Customer Service email
Sales email
Screen and assess the issues and All communications with the media will be handled by determine how they should be the CEO or an authorised member of the Business addressed Development Team
Communications with any regulatory bodies will be handled by the respective department head
All other communication will be handled by those in charge of checking the emails and those answering phone calls
Provide, track and document the Response times are dependent on the level of urgency responses provided
Periodically review and adjust the The Quality Assurance Authority is in charge of external communications procedures maintaining the standard of external communication procedures
It is also encouraged to make publicly available periodic reports on environmental and social sustainability (IFC, 2012).
10.3 PROCESS FOR PUBLIC COMMUNICATION DURING AN EMERGENCY
Having a process for external communication in the event of an emergency can help limit the spread of misinformation and lessen the chaos caused within the society and the organisation. The six step process for communicating with the public during an emergency has been listed below (World Health Organisation, 1998).
81 1. Develop a communication strategy
• The strategy should designate a person to decide what information to collect • A designated person who will collect information • A designated person who will prepare messages • A designated person to authorize messages • A designated person to contact the media
2. Identify critical information
• The information coordinator should identify and prioritise issues • Conduct an analysis of the target audience
3. Detailed, clear messages
• Who (is affected) • What (is the problem and the next step) • When (did the situation happen, when to act) • Where (is the place that was affected, where is the place to go) • Why (it is important to follow this message) • How (to respond and take the necessary steps) • Avoid technical language • Reassure the community • Clear and short messages
4. Select mechanisms for communication
• Press release • Public service announcement • Advertisements • Flyers • Local community, local emergency committee, Voluntary organisations, MNDF officers
5. Send message
82 • Select the optimal time for sending the message • Messages should be tested on a similar audience before being sent
6. Monitor and evaluate
• Evaluate how effective, efficient and appropriate the message was. This can be done using exercises, questionnaires and reviews post- emergency
10.4 RECOMMENDATIONS
• Develop an external communication plan including procedures to follow during an emergency. This should include a method to screen, assess and classify any form of external communication by the level of urgency. The plan can also include a communication structure showing who is responsible for dealing with external communications. • Regular training of staff who will be dealing with external communications.
83 11 GRIEVANCE MECHANISMS 11.1 OBJECTIVE
A grievance mechanism will be established to create a way for those affected by the seaplane base operation at Miriandhoo to contact TMA and lodge a complaint, concern or enquiry. According to the IFC Performance Standards (2012) effective grievance mechanisms should:
1. Establish a way for people to contact the company. This could be done via a toll free telephone number, suggestion boxes, email, form on the website, regular meetings etc 2. Assign a specific person / people for receiving, assessing and responding to grievances in a timely manner 3. Establish procedures to register, classify, investigate and decide how to proceed with grievances and 4. Establish a system to communicate the decisions that have been taken and progress on what is pending
11.2 KEY FACTORS
The grievance mechanism procedure must be publicized to ensure that people are aware of the steps to take in case of a complaint, concern or enquiry. Workers can be informed of the grievance mechanism at the time of recruitment. A response time should be set beforehand to increase transparency and fairness. Confidentiality protection must be a key priority when managing grievance claims. The grievance mechanism should not impede access to any remedies that could be provided by the judiciary or arbitration processes.
Table 11.1 below specifies key aspects of the grievance mechanism that will be used for the TMA operated seaplane base at Miriandhoo.
84 Table 11.1 Key aspects of grievance mechanism
Key aspects of effective grievance Method used by TMA mechanisms
Easy access of confidentially communicating Online HR helpdesk system for internal and filing complaints/ concerns, including employees. anonymous ones Customer services helpdesk for external stakeholders
Speak directly with HOD, supervisor, or the Human Resource department
Publicize the grievance mechanism to make All employees are made aware of how to act if stakeholders aware of the procedures to they wish to raise a grievance follow
Foster sense of legitimacy and trust; All senior managers are available around the encourage dialogue and shared responsibility clock to address any urgent needs or concerns for outcomes of employees
Ensure transparency in the process and All personal grievances will be dealt with outcomes privately
Implement a process that is well defined and It is encouraged that any grievances first be specifies a person or team of people that are shared with the HOD or supervisor and if not responsible for attending to grievances. resolved, with the Human Resource department
85 A time frame should be set to attend to The person can also go directly to the Human grievances and a process made for monitoring Resource department if they wish to do so outcomes All grievances are classified by level of urgency (specified by the person raising the grievance) and are attended to in that order
Independent investigations are conducted for serious grievances and it is documented
Serious matters are responded to in writing
Review and revise the system regularly Key Performance Indicators are used to assess outcomes of the grievance process and bring improvements.
An example of a grievance mechanism that is currently in place is the procedure used by crew to report fatigue. All members of the crew are encouraged to report fatigue and they can do so via an online system. Crew scheduling and crew numbers are changed according to the percentage of people who report fatigue.
11.3 RECOMMENDATIONS
• Ensure that the grievance mechanism is periodically reviewed and adjusted accordingly.
86 12 MONITORING AND REVIEW
Monitoring must be undertaken as required under the decision note by EPA to ensure legislative and regulatory requirements are met. Environmental monitoring is essential because, although with proper mitigation measures, the overall environmental damage can be significantly minimized, an unforeseen impact may still occur. Furthermore, some of the impacts predicted may turn out to be far greater than predicted, making mitigation measures ineffective. Therefore, in order to avoid or reduce the chances of such events, regular and frequent environmental monitoring is vital. All monitoring costs for this project are included in the contractor fees.
12.1 OBJECTIVES
The main objectives of the monitoring plan are:
− To identify whether the predicted impacts are accurate and mitigation measures taken are effective
− To identify any unforeseen impacts so that appropriate mitigation measures can be taken at the earliest
− To identify and resolve any issues of social unrest at the earliest
− To eliminate or reduce environmental costs
12.2 MONITORING DURING OPERATIONAL PHASE
With the completion of the seaplane platform construction, monitoring will be undertaken during the operational phase of the platform. The table below shows the details of different monitoring attributes, objective of monitoring the particular attribute and parameters, which must be monitored during this phase.
87 Table 12.1 Monitoring during operational phase
Reference Monitoring Locations & Est. Total Objective Indicator Methodology Frequency Guideline / attribute samples Costs /USD Evidence Standard Marine Water To assess the Physical Laboratory Water quality MW1, MW2 Quarterly Maldives Included in Quality impact on the appearance, analysis test reports during the EPA contractor condition of Temperature, Sample 1 & 2 operation standards fees marine water pH, Salinity, Refer to procedures from project site phase for around the Electrical as specified in EPA and a control site five years
platform conductivity, guidelines Total Marine water Petroleum quality near the Hydrocarbon platform will be and compared with the Turbidity. marine water
quality from a control site
Accidents and To monitor Type and Maintain accident Accident and At or near the Quarterly Air Safety Included in injuries accidents and number of and injury logs injury logs seaplane during the Circular 14-2 contractor injuries so that accidents and platforms operation fees preventative injuries
88 measures can be phase for taken and the five years resort can be better prepared
Health To ensure that Medical Results of regular Results of - Quarterly NA Included in screening of the pilot and check-up, medical check-ups medical during the Contractor pilot and crew crew are fit to fatigue of crew and pilots check-ups and operation fees handle the reports and fatigue reports fatigue phase for seaplane reports five years operations Fire safety To ensure that Equipment Equipment Equipment At the resort Twice a MNDF Included in the resort is availability maintenance logs maintenance year during regulation Contractor prepared in the and and staff training logs and staff the regarding fees event of a fire maintenance logs training logs operation storage of and training phase for fuel in resorts of staff five years Platform To ensure that Platform Observations and Observation Seaplane Quarterly Air Safety Included in maintenance the platform is wear and maintenance and platform during the Circular 14-2 Contractor safe and quality tear, depth of reports, depth maintenance operation fees is maintained the area, measurements reports, depth phase for beacon on measurements five years the platform
89 Grievance To ensure that Number of Review records of Grievance - Quarterly IFC Included in mechanism workers are able grievances grievances reports and during the Performance Contractor to communicate reported, submitted and employee operation Standards fees their grievances response interview feedback phase for and are able to timings and employees five years find effective response solutions for satisfaction their grievances
90 13 CONCLUSION
The proposed project involves the construction and operation of a seaplane platform in The Westin Maldives Miriandhoo Resort in Baa Atoll. Two platforms will be operating in the resort, an attached platform to the jetty and a floating platform. The platforms will be used to dock seaplanes carrying resort guests and staff to the resort.
The assessment shows that the construction and installation of the platform can be done with minimal impact on the environment. The assessment of the existing environment reveals the lagoon area where proposed platforms will be installed are sandy area without any corals. The lagoon depth also conforms to the required 2 m depth by the Civil Aviation Authority, hence no dredging is required. However, the storage and delivery of fuel for seaplane in the resort may cause some negative impacts to groundwater quality and condition of soil in case of an accidental spillage. During operational stage, there are risks of marine water contamination during refueling, but this is not a significant impact under mitigation measures suggested in the management plan. One of the main concerns raised by stakeholders are that the project site should not be in the vicinity of an ESA or MPA and this is conformed.
The risk of fire and safety of seaplane operations were extensively raised as major impacts of seaplane operation. Adequate fire safety measures such as identification of an emergency assembly point, training of resort personnel, pilot and crew for emergency response, installation of fire extinguishers and establishing a auto alert system has been proposed as mitigation measures in this plan. To ensure the safety of the seaplane operation, it is recommended to assure pilots and crew are in good health and fatigue is avoided by limiting duty hours and providing adequate space for resting during layover at resorts.
Stakeholder consultations were held with TMA, Ministry of Environment, Environmental Protection Agency, Fire and Safety Department of Maldives National Defense Force, Ministry of Fisheries, Marine Resources and Agriculture, Civil Aviation Authority, Ministry of Tourism and MNDF Coast Guard.
91 In conclusion, this project has been designed in conformance to the relevant laws and regulations of Maldives. Construction stage impacts are considered insignificant. Operational stage impacts can be mitigated through this EMP. Overall, the project will have positive impacts to the resort and TMA. The EMP recommends to go ahead with the project and to construct and operate the seaplane platform and to implement all the mitigation measures to avoid significant impacts.
92 14 REFERENCES
CDE Consulting, 2017, Environmental Management Plan for the Proposed Operations of Seaplane Docking Platform At Orivaru Island, Noonu Atoll.
International Civil Aviation Organisation, 2015, Sample Regulations for Water Aerodromes, accessed 14 April 2019,
International Finance Corporation, 2010, Environmental and Social Management System Toolkit, World Bank Group, accessed 14 April 2019,
International Finance Corporation, 2014, Environmental and Social Management System Implementation Handbook- Construction, World Bank Group, accessed 14 April 2019,
International Finance Corporation, 2012, Performance Standards on Environmental and Social Sustainability, World Bank Group, accessed 14 April 2019,
International Finance Corporation, 2012, Performance Standards on Environmental and Social Sustainability, World Bank Group, accessed 14 April 2019,
World Health Organisation, 1998, Health Sector Emergency Preparedness Guide
93 APPENDIX A: TMA’S COMMITMENT LETTER
94
APPENDIX B: DESIGN OF THE SEAPLANE PLATFORM
95 Safety & Security Department
6.4. Connecting Detail of Attached Platform
SMS/SAR/01 – Revision 2 (18 August 2014) COPY Page 14 of 18 Safety & Security Department
6.5. Proposed Beam Layout at Arrival Jetty
SMS/SAR/01 – Revision 2 (18 August 2014) COPY Page 15 of 18 APPENDIX C: EMERGENCY RESPONSE PLAN
96
The Westin Maldives Miriandhoo Resort
Emergency Response Manual
Trans Maldivian Airways
Air Operator Certificate No. 005
Approved Continuing Airworthiness Organisation MV.MG.003
Approved Maintenance Organisation MV.145.025
Velana International Airport
Republic of Maldives / P.O. Box 2023
(+960) 3348400
(+960) 3348409
REVISION 1 EMERGENCY RESPONSE PLAN FOR WESTIN MALDIVES MIRIANDHOO 22 JUNE 2019
Page Intentionally Left Blank
MRY/ERP/01 Introduction i
REVISION 1 EMERGENCY RESPONSE PLAN FOR WESTIN MALDIVES MIRIANDHOO 22 JUNE 2019
Introduction
Scope
The Emergency Response Plan is a key document to prepare personnel of Westin Maldives to deal with Accidents / Incidents involving a Trans Maldivian Airways aircraft.
The plan outlines the actions that are required by all resort departments / personnel, whenever an accident or an incident, involving a TMA aircraft occurs. However this document does not seek to spell out in detail the functions of each department or employee of the resort, but is intended to create a machinery for ensuring a ready response, when the need arises, with a view to achieve the following specific objectives:
1. Rescue and lifesaving
2. Safety of persons
3. Safety of equipment and facilities directly or indirectly involved
4. Evacuation of any fatalities
5. Crowd control
6. Handling of media officials
7. Effective communication for command and control; and
8. Cohesive co-ordination for the smooth implementation of the Emergence Response Plan.
Amendments
The Emergency Response Plan is a living document; MRYs revisions will be brought about from time to time ensuring that it remains current. Such revisions may be addressed in whole or in part and will replace obsolete material which shall be removed and destroyed at the time of inserting the revised material.
Draft amendments, suggestions or irregularities should be brought forward, to the notice of:
SAFETY & SECURITY MANAGER FRONT OFFICE MANAGER TRANS MALDIVIAN AIRWAYS Westin Maldives Miriandhoo P.O.BOX 2079, GPO MALE’ VELANA INTERNATIONAL AIRPORT MALDIVES [email protected]
MRY/ERP/01 Introduction ii
Glossary of Terms
When the following terms are used in this document, they have the following meanings:
Aircraft accident An occurrence during the operation of an aircraft in which any person involved suffers death or injury or in which the aircraft receives damage affecting airworthiness.
Aircraft incident An occurrence, other than an accident, associated with the operation of an aircraft, which affects or could affect continued safe operation if not corrected. An incident does not result in serious injury to persons or substantial damage to aircraft.
Airline Co-ordinator A representative authority delegated by the company to represent its responsibilities during an emergency involving company aircraft or property.
Casualty Clearing Station A pre-designated indoor area where all casualties are brought for further (CCS) classification, treatment and accounting before being transported to a permanent medical establishment.
Designated Passenger The location to which the uninjured aircraft occupants will be transported. Holding Area
Emergency exercise A test of the emergency response plan and review of the results in order to improve the effectiveness of the plan.
Emergency Management A designated area at the aerodrome/resort used in supporting and Centre (EMC) coordinating operations during emergencies.
Emergency Response Procedures for coordinating the response of inter-company departments Plan (ERP) and services together with required government and non-governmental departments, in cases of aircraft accidents/incidents involving company aircraft.
Full-scale emergency Assembling and utilization of all the resources that would be available and exercise used in a real emergency.
MRY/ERP/01 Glossary of Terms i
Grid map A plan view of an area with a system of squares (numbered and lettered) superimposed to provide a fixed reference to any point in the area.
In-flight emergency An emergency, which affects the occupants or operational integrity of an aircraft while in flight.
Investigation A process conducted for the purpose of accident prevention, which includes gathering and analysis of information, the drawing of conclusions, including the determination of cause(s) and, when appropriate, the making of safety recommendations.
Partial Exercise An exercise of one or more components of the emergency response plan as required to improve efficiency.
Rendezvous Point A pre-arranged reference point, i.e. road junction, cross-road or other specified place, to which personnel/vehicles responding to an emergency situation initially proceed to receive directions to staging areas and/or the accident/incident site.
Staging Area A pre-arranged, strategically placed area, where support response personnel, vehicles and other equipment can be held in readiness for use during an emergency.
Tabletop Exercise Table top exercises are simulated scenarios designed to test the response capability of an organization to a given event.
Substantial Damage Damage or failure which adversely affects the structural strength, performance, or flight characteristics of the aircraft, and which would normally require major repair or replacement of the affected component. For the purposes of this manual engine failure or damage limited to an engine if only one engine fails or is damaged is not considered as substantial damage.
Serious Injury An injury that:
- Requires hospitalization and medical treatment for more than 48 hours.
- Results in a fracture of any bone (except simple fractures, toes and nose).
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- Involves lacerations, which cause severe hemorrhages, nerve, and muscle or tendon damage.
- Involves injury to any internal organ.
- Involves second or third degree burns, or any burns that involves more than 5% of the total body surface.
Fatal Injury An injury that results in death within 30 days of Accidents / Incident
Next-Of-Kin (N.O.K) The person or persons most closely related by blood to the deceased or injured person.
Adult Child / Minor Spouse Father Offspring (Adult) Mother Father Stepfather Mother Stepmother Stepfather Legal Guardian Stepmother Brother (Adult) Brother (Adult) Sister (Adult Sister(Adult) Grandfather/mother (Paternal) Grandfather/mother (Maternal)
Coroner When there is loss of life in an accident, Maldives Police Service has the responsibility to determine the cause of death through Coroner.
Accident Investigation AICC has the authority and responsibility to investigate all aviation Coordination Committee occurrences in the Maldives, including occurrences with civil aircraft, both (AICC) of Maldivian and non-Maldivian registry. In co-ordination with the Coroner and the Police, the AICC has complete jurisdiction, including access, to an accident site.
Tsunami Tsunami is a very large ocean wave caused by an underwater earthquake or volcanic eruption. Tsunami is a Japanese word with the English translation “harbour wave” – “tsu” means harbour and “nami” means wave.
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Trans Maldivian Airways Policy
EMERGENCY RESPONSE POLICY
It is the Trans Maldivian Airways (TMA) policy to prevent accidents by keeping “Safety” at the prime consideration in all TMA activities.
It is the TMA policy to ensure that all company and resort personnel respond with the necessary and appropriate actions in an orderly and timely manner in the unlikely event of an accident. Resort and TMA personnel will ensure that injury or exposure is contained to a minimum.
Trans Maldivian Airways and other appropriate authorities will be advised and resort personnel will endeavor to minimize the possibility of further injury to personnel or damage to property and equipment. These procedures are to be implemented without hindering, as is practicable, the normal operations of the company.
TMA and the resort will also ensure the emergency situation returns to normal as soon as practicable.
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Table of Contents
Glossary of Terms i Trans Maldivian Airways Policy i Table of Contents i 1. General 1 1.1. Manual Development Responsibility 1 1.2. Normal Operations 1 1.3. Public Image 1 1.4. Liability 2 1.5. Amendments 3 1.6. TMA and Resort Response 3 1.7. Concern 3 1.8. TMA Policy Regarding Passengers 3 2. Categories of Accidents / Incidents 4 2.1. Category “A” MAJOR ACCIDENT (Aircraft) 4 2.2. Category “B” MISSING AIRCRAFT 4 2.3. Category “C” AIRBORNE EMERGENCY OR CIRCUMSTANCES OF A POTENTIALLY HAZARDOUS NATURE 4 2.4. Category “D” TERRORISM 4 2.5. Category “E” FACILITIES INCIDENT OR GROUND INCIDENT 4 2.6. Category “F” NATURAL DESASTER 4 2.7. Response Levels 5 3. Emergency Response Facilities 6 3.1. Emergency Management Centre (EMC) 6 3.2. Casualty Clearing Station (CCS) 6 3.3. Grid Map 7 3.4. Communication Flow Chart 8 4. Aircraft Accidents 9 4.1. Aircraft accident at Westin Maldives Miriandhoo involving a TMA Aircraft 9
5. Post-Emergency 13 5.1. Recovery and Identification of Remains and Personal Effects 14 5.2. Preservation of Evidence 14 5.3. De-Briefing 15 6. Public Relation and Information 15 7. Appendix 16 7.1. Westin Maldives Miriandhoo Distribution List 16 7.2. Key Telephone Numbers 17 7.3. Emergency Notification Checklist 18 7.4. Emergency Termination Notification Checklist 20 7.5. Preliminary Accident Information Form 1 21
MRY/ERP/01 Table of Contents i
7.6. Preliminary Accident Information Form 2 22
MRY/ERP/01 Table of Contents ii
1. General
When reference is made to the resort in this manual, it shall be taken to mean Westin Maldives Miriandhoo Resort (MRY).
This Emergency Response Manual (ERM) is for the use of resort personnel to prepare for an appropriate response during a major accident or a serious incident.
It provides recommended guidelines and procedures for an emergency, but makes no attempt to include all of the emergency response procedures that may be required for any given incident. Procedures will be modified as required by the situation.
All departments of the resort must be familiar with the contents of this manual. Particular attention should be addressed to train the staff on their responsibilities and procedures for the respective departments mentioned in this manual. It is recommended that the section of direct responsibility be highlighted in the manual for quick reference to facilitate response activities.
EVERY EMPLOYEE is expected to know what his / her responsibilities are in the event of an Accident / Incident.
1.1. Manual Development Responsibility
Responsibility for the development and updating of these procedures rests with the Front Office Manager or his designated representative.
1.2. Normal Operations
Immediately following notification of a major accident involving a TMA aircraft, resort employees must respond quickly with the appropriate action while simultaneously maintaining normal operations. This will place a varying burden on all employees of the resort and is a time when teamwork, patience and co-operation are extremely important.
1.3. Public Image
Should an accident occur, the extent of TMA’s and resorts concern for passengers and crew will be measured by the manner in which we react. Prompt, compassionate and positive action will benefit all concerned. Both parties will be judged on how we appear during a time of crisis and, the manner in which we conduct ourselves under the most stressful circumstances.
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To those who suffer loss as a result of an aircraft accident, the time period immediately following the accident is one of charged emotions and confusion. It is important to establish the proper rapport by providing guidance and assistance. With the reassurance that their concerns are recognized and being addressed. It will benefit those persons who have suffered loss, and the company in the discharge of its moral and legal obligations.
TMA believes that open communication is necessary for the public's understanding and support; that communications deal in facts and not speculation; that they be precise to limit speculation. It is TMA’s policy to assist the Media in obtaining established facts. TMA will monitor public news in collaboration with the resort, to ensure accurate reporting and make every effort to be available and reasonable.
IMPORTANT: Making statements or giving information about the incident to the news media or public officials by any employee other than the resort GM or those delegated to do so is STRICTLY PROHIBITED. This includes such information as the names and/or condition of crew or passengers, details of company equipment (whether directly involved in the accident/incident or not), company liability, company insurance, or any other accident/incident related information.
It is TMA’s policy that only designated employees have authority to provide comments to the media. Other employees may speak to the media only with the approval of the CEO.
1.4. Liability
TMA’s concern is for the safety of guests, employees and the public. The release of premature and or erroneous information, inadvertent comments taken out of context, inability or slowness to comply with reasonable request, loss of patience in dealing with others and similar (seemingly minor) matters can result in the development of attitudes or the creation of animosity which will adversely affect TMA’s/resorts interest or may result in legal exposure.
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1.5. Amendments
Amendments will be issued as and when required. These are to be entered immediately upon receipt by the person responsible for that manual.
Any amendments or suggestions shall be forwarded in writing addressed to:
SAFETY& SECURITY MANAGER FRONT OFFICE MANAGER TRANS MALDIVIAN AIRWAYS Westin Maldives Miriandhoo P.O.BOX 2079, GPO MALE’ VELANA INTERNATIONAL AIRPORT MALDIVES [email protected]
1.6. TMA and Resort Response
Proper response to an accident depends upon the presence or introduction of an unlimited and unpredictable number of variables. Geographic location, weather, presence of Company personnel, Government control and nature and extent of damage or injuries are a few of the variables. Details of the response levels are given in section 2.7.
1.7. Concern
That proper aid is rendered to those injured and that additional injury is prevented.
That additional damage be avoided or reduced in severity.
That the cause of the accident be determined and measures be taken to prevent a re- occurrence.
1.8. TMA Policy Regarding Passengers
TMA policy is predicted on the belief that passengers, crew or others adversely affected by the accident, incident or threat must be given every consideration. We consider this a moral obligation even in the absence of any legal responsibility. This obligation extends not only to the prevention of injury, but also to the physical and mental comfort of each passenger, crewmember and their next-of-kins. Further details regarding the passenger and welfare of passengers and crew are provided in the specific emergency scenarios within the manual and in the Post-Emergency section.
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2. Categories of Accidents / Incidents
2.1. Category “A” MAJOR ACCIDENT (Aircraft)
An accident that result in: Substantial damage to the aircraft Serious or fatal injury to one or more persons; or Substantial damage to property caused by the aircraft.
2.2. Category “B” MISSING AIRCRAFT
An aircraft is considered to be missing when its position is unknown and the supply of fuel carried, or normally carried is due to be exhausted, and can no longer be airborne or is completely inaccessible.
2.3. Category “C” AIRBORNE EMERGENCY OR CIRCUMSTANCES OF A POTENTIALLY HAZARDOUS NATURE
An emergency condition reported by the flight crew (during flight) necessitating assistance or guidance.
2.4. Category “D” TERRORISM
A threat directed against personnel or property by a person or group of persons.
HI-JACK - the unlawful seizure of an aircraft, either in the air or on the ground, by a person or group of persons.
BOMB THREAT – A bomb threat directed against an aircraft or resort facility.
2.5. Category “E” FACILITIES INCIDENT OR GROUND INCIDENT
An accident / incident that result in substantial damage to property, loss of life or
Serious injury to personnel caused by natural disaster, fire, explosion or mishap.
2.6. Category “F” NATURAL DISASTER
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2.7. Response Levels
CATEGORY A, B and D will require a full emergency response call out.
CATEGORY C, E and F, the resort manager or TMA’s CEO will determine appropriate action and if a full emergency response is necessary.
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3. Emergency Response Facilities
3.1. Emergency Management Centre (EMC)
Depending on the type of emergency, the Emergency Management Centre will be activated.
The EMC is located in the General Managers office. The EMC must be equipped with phone lines, video conferencing, fax lines, internet access and other communication facilities.
The EMC serves as the overall control, support and co-ordination center during emergencies and will be headed by the EMC Director and in his absence by an appointed deputy.
3.2. Casualty Clearing Station (CCS)
CCS is a designated area where survivors will be registered, treated, classified and dispatched to hospitals or processing areas.
The CCS will be established by the resort management and the management will appoint a CCS Commander (usually the Doctor) who will coordinate with others.
Every effort must be made to identify each and every occupant, as soon they arrive and 7.6 The Preliminary Accident Information 2 must be filled and passed to the EMC.
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3.3. Grid Map
The grid map will be used to aid in conveying the information of the accident site to the emergency response team and other parties involved in the rescue and aiding process.
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3.4. Communication Flow Chart
Resort Agent
General Front Office Manager/Duty Officer
Emergency Resident Response ECC Doctor/Clinic Team*
Launch Section Dive Centre
Security Water Sports
*To be activated if the resort has a designated Emergency Response Team or Response Team at hand.
The above chart shows basically how the communication is to be flowed if an aircraft accident occurs at the resort. The resort agent is whoever see’s the accident. The front office manager will notify all the departments that need to attend to the accident site at once, to assess the situation and to provide assistance in any way required so as to ensure that any guests, passengers and/or crew are prevented from further harm. This is the main priority. In the meantime the General Manager will establish the Emergency Management Centre (EMC) and carry out the activities as outlined in section 4.1.3.
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4. Aircraft Accidents
4.1. Aircraft accident at Miriandhoo Resort involving a TMA Aircraft
4.1.1. Emergency Notification: Refer Appendix 7.3
Quick and timely notification is essential to a proper response in an emergency. The notification checklist has been designed to ensure that all the correct information can be obtained easily and no participants are left uninformed.
4.1.2. General action to be taken by any staff observing an Aircraft Accident
The first staff to become aware of an aircraft accident, involving a TMA aircraft should immediately call the first person available on the Emergency Notification Check list.
4.1.3. Actions to be taken by the EMC Director
In the event of any emergency, the first person available on the Emergency Notification will be designated the EMC DIRECTOR. This person will remain as the EMC DIRECTOR until relieved. The Director/General Manager will decide what actions will be taken, by whom and whether a full Emergency Response Team will be required.
On becoming aware of an Aircraft Accident at MRY the EMC Director will immediately take the following actions:
1. DIRECTING: The activation and overall direction of the emergency response effort.
2. SENIOR MANAGEMENT: Notification to owners of the Resort if required.
3. TMA Notification: Provide feedback to TMA EMC and act as the focal contact point for TMA regarding the accident.
4. FIELD SUPPORT: The provision of administrative, technical, logistical, legal and financial support of the Response Team.
5. Keep a record of the activities of EMC.
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4.1.4. Actions to be taken by the Response Team Director
1. DIRECTING: Responsibility for the direction of the Response Team activities associated with the Aircraft Accident / Incident.
2. TRANSPORTATION: Supervising all arrangements for transportation for the Response Team.
3. REPORTING: Keeping the EMC Director informed of all activities of the Response Team.
4. COMMUNICATIONS: Assisting in the preparation of all factual information for reports, releases, etc.
5. FILING: Keeping a filing system of all activities of the Response Team.
4.1.5. Actions to be taken by the Response Team
The Response Team consisting of pre-designated personnel from the Launch, Dive, Water Sports, Security and Health section, will be activated to handle an emergency. The size of the team will depend on the manpower available and the seriousness of the emergency. In many cases, several functions will be assigned to one person. In addition to this, the people initially dispatched to the accident site as indicated by 3.4 Communication Chart will also act as Response Team.
In the event of an aircraft accident, the Response Team will be dispatched to the accident site. The Response Team Director will have responsibility for the Resort Emergency Response effort at the accident site.
The person with highest authority will act as Response Team Leader unless otherwise advised by the Response Team Director. It is also the responsibility of the Response Team Leader to keep the EMC informed at all times.
Approach the scene, assess conditions and provide information to the EMC:
a) Fire (YES-NO)
b) Passengers evacuated (YES-NO)
c) Fire and Rescue/Coast Guard on scene (YES-NO)
d) Injuries/fatalities (YES-NO)
e) General Condition
MRY/ERP/01 Aircraft Accidents 10
f) Equipment needed (i.e., transportation, blankets)
The Team will continue to operate until the members are notified by the EMC Director to return to normal duties.
Saving of passengers and crew including a headcount will be the primary effort of the Resort Field Team. Securing of aircraft in collaboration with TMA will be secondary. Provision of site security and access will be vital as well.
4.1.6. Response Team Briefing
Brief all team members (Headquarters and Response) on available information prior to the departure of the Response Team to the accident site.
Ensure that the Response Team keeps in touch with the EMC by Phone/Radio handset and that all team members must keep a record of the time of all actions or communications connected with the accident. This could be very important in the event of litigation.
4.1.7. Passengers and Crew Welfare
Whenever an aircraft accident involving a company aircraft occur the welfare of the passengers and crew is of paramount importance and will be handled by the passengers and crew welfare team of the resort, with the guidance of TMA’s Ground Ops Manager.
The passengers and crew welfare team when mobilized by the resorts EMC shall proceed to the area designated by EMC, to remain responsible for the aircraft occupants on behalf of the company and resort.
Every effort must be made to identify each and every occupant, as soon they arrive and the following details are to be passed to the EMC:
Name
Nationality
Passport, ID Number or Work permit
Physical and mental condition
Name, relationship, address and phone number of person to be notified.
Place where the person can be contacted at least for the next 72 hours.
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When all uninjured occupants and those with minor injuries arrive and are released by the medical authorities the passengers and crew welfare team shall inform the EMC. It is also important to have the medical authorities/physicians assessment of the passenger’s condition documented. All such occupants must never be left alone and shall always be accompanied by a company staff.
The crew and welfare team shall ensure, in co-ordination with the EMC, that a senior staff of TMA or the resort is dispatched to hospitals, with all occupants that require hospitalization.
The passengers and crew welfare team shall take over and be responsible for any deceased occupants, once released by the authorities and all actions thereafter shall be coordinated with the EMC.
As far as practicable each member of the passengers and crew welfare team shall maintain a record of all actions taken by him.
4.1.8. Action by the Media Liaison Officer
All general media liaisons will be made by the TMA Media Liaison Officer. Media reports and questions concerning aircraft and crew will be referred to the EMC Director/GM. The General Manager or his deputy in the absence of the GM will be responsible for media.
TMA should be notified before media announcements are made involving TMA aircraft.
4.1.9. Next-Of-Kin Co-Ordination
TMA will coordinate all activities regarding next-of-kin notifications in collaboration with the resort.
4.1.10. Accidents Near the resort
Aircraft Accidents away from the 700m line from the resort shoreline within a two (2nm) nautical mile radius from the 700m line is considered as in the vicinity of the resort.
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Generally the MNDF Coast Guard will be responsible for aircraft accidents in these areas. It is understood that the Resort will be asked to respond within this area, as being the closest facility to the accident or incident response could be immediate.
4.1.11. Termination
The decision to terminate the emergency will be made by the EMC Director in collaboration with TMA.
On receiving the termination information from the EMC, a staff should be designated to complete the TERMINATION CHECK LIST by notifying contacts in the list.
4.1.12. Post-Accident
1. CLEAN UP: When the investigation authority grants permission assist in any clean up required at the accident site.
2. DE-BRIEFING: Conduct a de-briefing of staff on Emergency Teams.
3. REPORTS: Provide reports required by TMA.
4. PSYCHOLOGICAL SUPPORT: Arrange psychological assistance for Team members who were involved in the rescue effort if required.
5. APPRECIATION: Obtain names and addresses of all agencies, groups and individuals who provided assistance and recognize them.
6. EMERGENCY RESPONSE PLAN: Replace all used pages and checklists from this plan.
5. Post-Emergency
The first responsibility in any aircraft accident is the rescue and immediate care of the survivors. Upon arrival at the scene, check immediately on the welfare of the passengers and flight crew members involved.
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• If the passengers and flight crew members are uninjured, ensure that they have been medically examined.
• If the passengers and flight crew members are injured, ensure that they have adequate medical attention and that they are kept under medical observation.
• Whether injured or uninjured, the passengers and flight crew members will probably be suffering from considerable mental and physical strain. It is important that you continually monitor their welfare and ensure that they are not disturbed and that they are getting proper rest and food.
5.1. Recovery and Identification of Remains and Personal Effects
A coroner or other official will bear the responsibility of identifying victims of sudden death and determining the cause of death. He will rightfully expect the company/resort to provide extensive support for his efforts, particularly if the accident involves a large number of fatalities and/or occurs in a sparsely populated area where other support services are not available. In resorts and other areas away from base, this support can extend to setting up an identification base and flying in needed specialists. More typically, the coroner will expect the company to supply passenger/crew lists, and other records. In some situations, company personnel will be requested to obtain information from medical/dental sources or from the next of kin. The coroner will, in such cases, normally request that specific facts be established.
When the coroner's investigation is completed and a death certificate has been issued, the remains and personal effects will be released to the next of kin or his agent.
5.2. Preservation of Evidence
Modern aircraft systems are complex and vital evidence can be destroyed through inadvertent action by members of the emergency services. Therefore, If possible the crash site shall be sterilized and no persons allowed to enter other than for the purposes of firefighting or for the provision of medical treatment or for the removal of the wounded and dead.
Apart from casualties, nothing should be removed from the scene nor should the wreckage or accident site be disturbed any more than is necessary for the extrication of persons, making the scene safe for investigators or for preserving evidence. Removal of obviously deceased persons entangled in the wreckage should not be commenced without first discussing the issues with the EMC. Where such activities have to take place before Inspectors arrive, a
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record, preferably a photographic or video record, should be made of the disruption to the wreckage.
If possible the entire accident site should be photographed. It is imperative that fleeting evidence such as contents of fuel tanks, marks, tree slashes, etc., be documented as accurately as possible to assist the investigator during the investigation. Company representatives should also record the names of witnesses and note any property damage done by the aircraft, plus any other relevant facts. Due note shall be made of the location of the accident especially if at sea, by a marker buoy.
5.3. De-Briefing
SSM is to conduct a de-briefing for all personnel involved as soon as the emergency situation is declared over. Additionally, provide the relevant information to CAA, and also coordinate a show of gratitude for all parties involved.
A. Reports:
Provide Occurrence reports and any other data required by the CAA.
B. Appreciation:
Obtain names and addresses of all non-company agencies, groups and individuals who provided assistance and recognize them.
C. Feedback:
Provide a feedback to SSM on the practicability of the procedures given in this manual.
6. Public Relation and Information
The objective of public relation and proper information in a time of crisis is to project an image of the airline and resort, for both media and public that is positive, caring and competent, in spite of the crisis it faces. This responsibility lies with the Business Development Section of TMA and the resort. The communication has three main priorities as follows;
Help the media focus on known facts and positive resort/airline behavior.
Portray the airline as safe, efficient and caring.
MRY/ERP/01 Public Relation and Information 15
Maintain public confidence in the safety of air travel.
While it is obviously better to press forward with the more urgent duties and defer press inquiries to the CEO or resort GM, the following guidelines are to be used for dealing with press inquiries at the scene and telephone call inquiring more information.
Answer completely such factual questions as flight number, type of aircraft, departure point, location of crash site;
If asked the names of passenger or crew, state that these are being held pending notification of next of kin;
If asked about any facts or conditions that may have caused or contributed to the; accident, decline to answer based on the prerogative of the investigative authority. Add that the company is cooperating fully with them and that facts, as they become known, may be released by the investigator-in-charge;
Do not speculate about possible accident causes or make any statement that could be interpreted as admitting company liability for the accident;
Do not criticize or make adverse comments about the company or others;
Co-ordinate with others externally, i.e. aircraft and engine manufacturers, airport authorities, ATC, certification authorities, enquiry commission material ahead of time.
Monitor media; quickly respond to slurs or misinformation.
7. Appendix
7.1. Miriandhoo Resort Distribution List
General Manager Dive School Manager
Resident Manager Launch Section Manager
Manager Engineering Security Manager
Manager Finance Water Sports Manager
Manager Human Resources Health Centre/Clinic
Front Office Manager
MRY/ERP/01 Appendix 16
7.2. Key Telephone Numbers
7.2.1. TMA
NAME DESIGNATION OFFICE MOBILE
Duty Officer 3317735 3314928
Mohamed Rizvy Manager, Dispatch 3305228 7777150
Suraj Panda Safety & Security Manager 3305226 7781996
Mohamed Fahud Flight Operations Manager 3348430 7786258
Inthikab Ahmed Ground Ops Manager 3348414 7772060
Suraj Panda Quality Manager 3305226 7781996
Ahmed Fazeel Engineering Maintenance Manager 3305130 7964838
Abdul Rahman Uzree Chief Pilot 3305206 7902382
7.2.2. Westin Maldives Miriandhoo Resort
NAME DESIGNATION OFFICE MOBILE
General Manager
Resident Doctor/Clinic
Launch Section Manager
Dive School Manager
Security Manager
Water Sports Manager
Duty Officer
Front Office Manager
MRY/ERP/01 Appendix 17
7.3. Emergency Notification Checklist
Reported by: Name: Call time: Location: Phase of flight: Aircraft Reg: Type of Emergency: Aircraft Accident Missing Accident Airborne Emergency Bomb Threat Terrorism Act Natural Disaster Others (please specify): ______If an Aircraft Accident Time of Accident: Date of Accident: Passenger status: Total: Injured: Dead: Wreckage Information: Aircraft Intact Overrun Undershoot Collision Explosion Completely Destroyed Others (please specify): ______Crew Information: Designation Name Status Captain Injured Dead First Officer Injured Dead Cabin Crew Injured Dead Remarks:
Relevant Parties to be informed Name Office Mobile Time Notified Resort Staff General Manager Resident Doctor/Clinic Launch Section Manager Dive School Manager Security Manager Water Sports Manager Duty Officer Front Office Manager TMA Staff (Only One member to be notified) Duty Officer (Dispatch) 3317735 3314928 Head of Dispatch - Mohamed Rizvy 3305228 7777150 Safety & Security Manager – Suraj Panda 3348425 7781996
MRY/ERP/01 Appendix 18
Flight Operations Manager - Mohamed Fahud 3348430 7786258 Ground Ops Manager - Inthikab Ahmed 3348414 7772060 Quality Manager - Suraj Panda 3305226 7781996 Engineering Manager - Ahmed Fazeel 3305130 7964838 Chief Pilot - Abdul Rahman Uzree 3305206 7902382 Entry made by: Name: Designation:
Sign:
Date:
DO NOT RELEASE ANY INFORMATION REGARDING A BOMB THREAT OR AIRCRAFT ACCIDENT TO ANY PERSON OR DEPARTMENT OTHER THAN THOSE LISTED
MRY/ERP/01 Appendix 19
7.4. Emergency Termination Notification Checklist
Notice for Termination Name: Informed by: Designation: Time: Type of Emergency: Aircraft Accident Missing Accident Airborne Emergency Bomb Threat Terrorism Act Natural Disaster Others (please specify): ______Remarks:
Relevant Parties to be informed Name Office Mobile Time Notified Resort Staff General Manager Resident Doctor/Clinic Launch Section Manager Dive School Manager Security Manager Water Sports Manager Duty Officer Front Office Manager TMA Staff (Only One member to be notified) Duty Officer (Dispatch) 3317735 3314928 Head of Dispatch - Mohamed Rizvy 3305228 7777150 Safety & Security Manager – Suraj Panda 3305226 7781996 Flight Operations Manager - Mohamed Fahud 3348430 7786258 Ground Ops Manager - Inthikab Ahmed 3348414 7772060 Quality Manager - Suraj Panda 3305226 7781996 Engineering Manager - Ahmed Fazeel 3305130 7964838 Chief Pilot - Abdul Rahman Uzree 3305206 7902382 Informed by: Name: Designation:
Sign:
Date:
DO NOT RELEASE ANY INFORMATION REGARDING A BOMB THREAT OR AIRCRAFT ACCIDENT TO ANY PERSON OR DEPARTMENT OTHER THAN THOSE LISTED
MRY/ERP/01 Appendix 20
7.5. Preliminary Accident Information Form 1
Reported by Last known communication Date Passengers On Board Time of Accident Fuel On Board Last known location Details
Information received by Name: Designation: Time: Sign:
MRY/ERP/01 Appendix 21
7.6. Preliminary Accident Information Form 2
Crew Name Deceased Injured Uninjured
Captain
First Officer
Cabin Crew
Passenger 1
Passenger 2
Passenger 3
Passenger 4
Passenger 5
Passenger 6
Passenger 7
Passenger 8
Passenger 9
Passenger 10
Passenger 11
Passenger 12
Passenger 13
Passenger 14
Passenger 15
Passenger 16
Passenger 17 Information received by
MRY/ERP/01 22
APPENDIX D: STAKEHOLDER CONSULTATION
MEETINGS TMA 52 sea planes of DHC-6-400 series by Jan 2018. 2 to be added by 8 Jan 2018 end of the year Suhanya, Shubham, 250 flights a day Haneef, Suraj, Indra, 100,000 flights per year largest Twin Otter operator on land or sea CDE Team: Maasa, Employs over 950 people – sometimes 1000+ 23 nationalities Simad, Nashiya, Salih Services more than 70 resorts. 73 seaplane platforms More than 20 bases coming up OHSAS 18001 certified ISO 14001 certified License 11 platforms – all servicing one resort Furthest are Manafaru and Hideaway – charters only Expectation: 1 report every 15 days – 20 by the end of the year By September to have 11 done is the expectation New business: when the new platforms come in
Expectation from Civil Aviation – new requirement since 2018 License is given to TMA If there is an issue – communicate with TMA and they will correct ESM – Haneef Civil Aviation - Indra Stakeholders Civil Aviation Ministry of Tourism EPA MNDF Coast guard Ministry of Fisheries Only Kudahuraa council involved Resorts – bund wall only 2nd3rdJan – airport traffic merging with bridge taxis Previously 45 mins people were out with baggage Now 1 hour 30 mins – people not coming out – huge delay in baggage Jan – March Sunday morning – for research December flights were not landing because of apron issues 30% night flights land – 10-15% demand for sea plane and wheel based Is there a demand for a new airline? Employs over 950 people – sometimes 1000+ 23 nationalities
Civil Aviation Authority Lajeel – Incharge
97 10 January 2019 Seaplane platform – Air safety circular – 14-2 Ramiza Manual of standards for aerodromes circular 139-5 No international regulations for seaplane platforms CDE Team: Simad, Guidelines have been established – for global standards Nashiya, Salih ICAO – regulations and standards Seaplane platform license – application form 1. Send email for a platform request with an assessment – for the area 2. Location inspection – Tourism, Fisheries, survey site inspection 3. No objection given 4. Approval for platform Ad-hoc operations license given Environmental concerns Dredging Protected area by law – Dhunikolhu case Pollution Depth Navigable airspace – obstacles Dhoni distance Emergency equipment – on the platform or in the resort or on the dhoni Emergency plan – response in case of emergency, training and evacuations, requirement for the dhoni to have a trained person OHSC – SOP Very rough areas – 2 platforms sometimes done Coast guard have a major stake Civil aviations want: No objection letter from resort Approval letter from Ministry of Tourism
MNDF - Coast Guard We have an assigned search and rescue region that is adjacent to 06 February 2019 regions assigned to Australia, Mauritius and Sri Lanka. Lieutenant Colonel Saleem - Principal Our maritime rescue coordination center works with aeronautical Director rescue centre (we have combined trainings)
CDE Team: Shaistha, There is a maritime safety officer and an aeronautical safety officer Shahdha on duty at all times.
Coast Guard is the leading agency for search and rescue response coordination.
There is a national search and rescue plan (civil aviation website). We are also currently working on developing a manual specific for different stakeholders (e.g., resorts).
What to do in an emergency:
98 Call 191 Press distress button Use VHF radio set
Command system: For search and rescue there isn’t a hierarchical command system. The person who picks up the phone has authority to deploy assets.
We have substations at Male’, Uligamu (for north region) and Gan (for south region). However, this is not where assets will be deployed from. Their role is to organise and carry out plans for long-term rescue missions.
We have sea ambulances stationed in various locations. Those will be the closest to deploy. Depending on the incident MNDF will ask nearby islands or boats to respond. We have a system to see all operating boats. We can send direct messages to them.
There is a search and rescue module for pilots. It is not mandatory at the moment.
We do maritime awareness and training programs for resorts. We help them to develop disaster management plan and conduct drills to prepare them. It will include first aid training, rescue plan and rescue training. Those resorts will have focal points. The security manager will lead the emergency response team which will include team members from different departments of the resort.
NDMC also conducts a disaster resilience certification for resorts. This will include search and rescue and fire.
Ministry of Environment Check if there are any marine protected or sensitive areas near the - Environment site. Ensure that the seaplane landing platform is constructed an Department adequate distance away from marine protected/ sensitive sites. 11 February 2019 Ahmed Anwar, Also check if there are sand banks nearby. They could be a spot for Assistant Director birds/migratory birds. Umaira Ahmed, Environment Analyst Make sure that the anchoring method limits the damage to the marine environment. CDE Team: Shaistha, Yamna Take measures to prevent marine litter.
Check if location is along a travel pathway. Could create traffic.
99 Suggest an alternate location for the construction of the platform incase the location needs to be changed due to seasonal changes.
Environmental Protection Authority 12 February 2019 Check if there are any environmentally sensitive or protected areas Inaya, Assistant Projects in the area where the platform is constructed. The platform should Officer - waste be constructed such that it can be used in both monsoons. Usually, Mariyam Shidha, Senior the platforms are constructed in lagoons, so there is no damage to Research Officer - the reef. Impact assessments should be followed for minimum Environment distance from the reef. Falah, Assistant Projects Officer - Water Normally, platforms are constructed under guidance and consultation with fisheries ministry. So far no significant impacts CDE Team: Hana visible on the lagoon even during construction and operation stage. EPA has not recorded any significant impacts around the platform area in any resorts they have visited.
EPA requested to share the site plans with them for further advice and recommendations. Ministry of Tourism The construction of any structure within the boundary of a resort 18th February 2019 needs to be approved by the Ministry of Tourism. Detailed drawings of the seaplane platform construction needs to be submitted to the Ministry of Tourism. The Ministry then decides CDE team: Shaistha, whether to issue a ‘no objection letter’ for the project. A Yamna construction permit needs to be issued by the Ministry after the Environment Impact Assessment is approved.
Ministry of Tourism suggested to refer to the latest amendment to the regulation regarding resort boundaries.
No major problems have been identified regarding seaplane platforms. However, some locals have been known to voice concerns about resorts prioritising tourists over locals, getting bumped from seaplane flights at the last minute and about seaplane fares being expensive.
MNDF - Fire & Safety If seaplanes are refuelled at the platform, requirements by fire 25th February 2019 department for a filling station need to be fulfilled. Basic requirements include fire extinguishers (foam/DCP), foam trolley, Muammar Mohamed, emergency shutoff valves. Employees trained to use the equipment. Department Head of Fire Prevention There is a risk of damage to the engine of the seaplane if DCP fire extinguishers are used. The best type of fire extinguisher to use for a seaplane platform is a large foam trolley.
100 Firushan Ahmed, Safety Inspector Resort will have an assembly point. But that does not necessarily need to be the assembly point in case of fire on the platform. It can CDE Team: Shaistha, be any point on island at a safe distance from the fire, which has the Hana, Yamna, Absam capacity to accommodate passengers and crew of a seaplane flight .
Resort will have a fire fighting squad - 7 members. They should be the first responders. Need an auto alert system where someone does not have to manually check and send alert. Is this possible on the platform?
Need to figure out plan to assign roles - who will take the tourists to safe area? We’ll know seaplane max capacity - so we will know number of people.
Jet fuel is kerosene grade so not very flammable.
MNDF has bases in Male’, Northern, Central and Southern regions of Maldives.
Certain companies have been given the authority to conduct level one and two of fire and life safety training. The last level of training has to be conducted by MNDF fire and life safety because the companies would not have the appropriate equipment.
To their knowledge there has not been any fire related emergency on a seaplane/ seaplane platform.
Information requested from fire department post-meeting: • Filling point requirements • Location of stations in islands • List of companies that give fire training
TMA HR 28th February 2019 • A lot of activities for employee engagement, Ramadan to November Suraj Panda, Head of • Includes, sports, birthday celebrations, parties, dinners, Quality, Safety and employee nights, Security • Health surveys, health check up done every 6 months to 1 Suhanya Gunasekara, year depending on age Senior Executive – • Engagement surveys, conducted once a year. Full analysis is Corporate Strategy & shared to board, then shared department-wise with Business Development respective department heads, actions assigned company- Wasanth, Head of wide as well as department-wise Ground Operations Outstations
101 • Soft skills trainings - customer services, english language CDE Team - Shaistha, classes for labourers, business ethics, includes online Yamna trainings • Training calendar is released at the beginning of the year
Crew Scheduling • Duty time limitations for pilots and crew based on regulatory requirements, determined by CAA • Currently - 4 days on 3 days off, 48 sectors a week, 800 hours a month • Fatigue management is done, surveys are conducted identifying factors that lead to fatigue and safety performance. We have found that 12 sectors a day is the limit, rooms for overnights for crew can also be a problem sometimes • There is an online system and a form to report fatigue • Pilots/ crew’s actions are subject to investigation. We also have online form to submit grievances
Platform management (Ground operations - outstation) • Inspection is conducted every 3 months. Screws, boards and bumpers are checked. Danger signs are repainted annually • Pilots and crew continuously report about the status of the platforms • Depth - 2m minimum • 1.5m slack
Quality, Safety & Security • A safety assessment report is made for each seaplane platform • Seaplane platform location has to be changed according to the monsoon for 27 platforms • All operation staff are trained in safety • Crew has training in fire safety, swimming, rescue, first aid, aviation safety, threat classification, where and whom to report to, timeline, measures and levels of controls • Mandatory training within 90 days of employment • Safety trainings for staff is renewed every two years • Quality section has 9 staff (including HOD). Of these, 6 staff are ISO 14001 certified and this is renewed annually • Quality section staff have received more than 10 trainings from outside certified sources • Safety section has 9 staff
Grievance mechanism
102 • Staff are encouraged to report grievances to the first dispatch, then to the flight operation manager and then to report to HR if not solved • Staff also have the option of reporting directly to HR if they wish to do so • There is a standard response time for responding to grievances and key performance indicators to monitor the quality of responses • Grievances are responded to in order of urgency. When submitting grievances the user selects a level of urgency • Independent investigations are conducted for serious grievances and are fully documented
External communication • Handled by the business development team / CEO • Quality Assurance Authority checks the quality of external communication responses
Resort liaison • Refueling happens on the island. 25m away • Refueling is needed when the flight time exceeds 40 minutes • Jet A1 fuel is used • One fire extinguisher and a safety box is kept near the platform. • Resort agents are trained for safety aspects, emergency response, ground operations, flight related safety and this is renewed every two years • There are currently 21 fuel stations in resorts
Marine Research Centre • There are no fisheries related sensitive areas near the project Ministry of Fisheries, site Marine resources and • Refer to the environmentally sensitive areas listed by EPA Agriculture • They currently do not have any specific management plans or precautions to be taken for the operation of seaplane 11th March 2019 platforms. It would take some more time for them to Shafia Naeem , Aquatic prepare such a plan as they are now in the process of hiring Pathologist more employees • There are no additional recommendations or concerns CDE team- Yamna regarding the project
103 APPENDIX E: CVS OF CONSULTANTS
104 CURRICULUM VITAE (CV) FOR ENVIRONMENTAL SPECIALIST
1. Proposed Position: Environmental Specialist
2. Name of Firm: CDE Pvt Ltd
3. Name of Staff: Dr. Ahmed Shaig
4. Date of Birth: February 19, 1976 Citizenship: Maldivian
5. Education: . Doctor of Philosophy: Environmental Science (PhD Thesis Title: Settlement Planning for Natural Hazard Resilience in Small Island States: The Population and Development Consolidation Approach), James Cook University, Townsville, Australia - August 2004 to May 2009.
. Bachelor of Science: Land and Spatial Information Studies/Information Science, University of Otago, Dunedin, New Zealand - September 1999 to July2001
6. Employment Record:
From: 2006 To: Till date Employer: CDE Pvt Ltd Positions held: Director, Environmental Services Reference: Dr. Simad Saeed, ([email protected]) Country: Maldives Summary of activities: Consultant and lead environmental consultant for environemental compliance projects
From: 2002 To: 2004 Employer: Ministry of Planning and National Development (MPND), Government of the Republic of Maldives Positions held: Assistant Under-secretary, Spatial Planning Summary of Activities: Head of Spatial Planning department and MPND overseein spatial planning activities for islands and lagoons of Maldives.
From: 1994 To: 1999 Employer: Ministry of Planning and National Development, Government of the Republic of Maldives Positions held: Assistant Planning Officer/Planning Officer Summary of Activties: Spatial planning activities for islands and lagoons of Maldives.
7. Membership of Professional Associations: . Registered EIA consultant in the Maldives . Member of the President of Maldives Advisory Council on Climate Change in Maldives, 2011-2013 . Member of Maldives Housing and Urban Development Board Technical Committee, 2003. . Member of Harbour and Land Reclamation Technical Committee, 2002. . Member of the National Coordination Committee for the Development National Bio-Safety Standards 2005. . Member of Building Code Committee 2001 . Member of Commission on Sustainable development 2001 . Member of Advisory committee for Atoll Ecosystem management and coral reef conservation in the Maldives 2001. . Member of the Technical Committee for Developing Spatial Plans for conducting tourism related activities in AriAtoll 2002. . Member of the Maldives Protected Areas Project Co-ordinating Committee 2001
8. Languages: Speak Read Write English Excellent Excellent Excellent Dhivehi Excellent Excellent Excellent
9. Consultancy Experience
Name of assignment or project: Environmental Monitoring Programme Hulhule-Male’ Bridge construction project Year: 2016-2018 Location: Male’, Maldives Client: China Harbour Engineering Main project features: Construction of the first cross-channel bridge between Male’ and Hulhule Island. Activities performed: Lead a team of experts to implement the Enviornmental Monitoring Programme. Lead expert on marine and coastal impact monitoring.
Name of assignment or project: Environmental Monitoring Programme management for Rahffalhu Huraa Resort Development Project. Year: 2017 to Present Location: Male’, Maldives Client: Pontiac Land Group, Singapore Main project features:Resort development project featuring land reclamation and four separate properties in a lagoon. Positions held: Lead Envrionmental Expert Activities performed: Lead a team of experts to implemente the Enviornmental Monitoring Programme of the 5 year project.
Name of assignment or project: Environmental Monitoring Programme management for Bolidhuffaru Island Resort Development Project Year: 2017-2018 Location: Male’, Maldives Client: Damac Protperties, Dubai Main project features: Resort development project featuring marine works for a 34 Ha property spread accross three islands. Positions held: Lead Envrionmental Expert Activities performed: Lead a team of experts to implement the Enviornmental Monitoring Programme. Lead expert on marine and coastal impact monitoring.
Name of assignment or project: Environmental Monitoring Programme management for Ithaafushi Island Resort Development Project Year: 2016-2018 Location: Male’, Maldives Client: Urbacon Trading and Contracting, Qatar Main project features: Resort development project featuring marine works for a 20 Ha property spread accross three islands. Positions held: Lead Envrionmental Expert Activities performed: Lead a team of experts to implement the Enviornmental Monitoring Programme. Lead expert on marine and coastal impact monitoring.
Name of assignment or project: Environmental and Social Management Framework (ESMF) for Solar Photovoltaic and Waste to Energy Projects under ASPIRE component of SREP Year: 2014 Location: Male’, Maldives Client: Ministry of Environment and Energy Main project features:ESMF for the the ASPIRE project implemented under CCTF grant. Positions held: Lead Envrionmental Expert Activities performed: Undertook consultations and prepared the ESMF.
Name of assignment or project: Environmental and Social Impact Assessment (ESIA) for Community Based Wetland Management Plan, Ecotourism and Drainage Management Works Year: 2013 Location: Addu City, Maldives Client: Ministry of Envrionment Main project features: ESIA for the wetland management project in Addu City Positions held: Lead Envrionmental Expert Activities performed: Undertook baseline surveys and prepared the EIA report.
Name of assignment or project: EIA for Gulhiufalhu Industrial Island Water and Swerage Development Project Year: 2011 Location: Gulhigfalhu Island, Maldives Client: Maldives Water and Sewerage Company Main project features: EIA for the proposed water and sewerage development project in Gulhifalhu Island. Positions held: Lead EIA Expert Activities performed: Undertook baseline surveys and lead the report writing stage of the EIA development.
Name of assignment or project: EIA for Gulhiufalhu Industrial Island Water and Swerage Development Project Year: 2011 Location: Gulhifalhu Island, Maldives Client: Maldives Water and Sewerage Company Main project features: EIA for the proposed water and sewerage development project in Gulhifalhu Island. Positions held: Lead EIA Expert Activities performed: Undertook baseline surveys and lead the report writing stage of the EIA development.
Name of assignment or project: EIA and SIA for Gulhiufalhu Industrial Island reclamation and development Phase II Year: 2011 Location: Maldives Client: Capital Investment and Finance Limited, UK Main project features: EIA and SIA for the proposed reclamation and industrial activities in Gulhifalhu Island Phase II Positions held: Lead EIA Expert Activities performed: Undertook baseline surveys and lead the report writing stage of the EIA development.
Name of assignment or project: EIA for the proposed water and sewerage development project in Hithadhoo Island, Addu City Year: 2011 Location: Maldives Client: Bi-water Maldives Private Limited Main project features: EIA and SIA for the proposedwater and sewerage components development in Hithadhoo Island. This is part of the project to develop water and sewerage system in all the islands of Addu City and Fuvahmulah Island. Positions held: EIA Expert and terrestrial environment specialist Activities performed: Undertook baseline surveys and lead the report writing stage of the EIA development.
Name of assignment or project: EIA baseline study of the Thilafushi Island for the proposed waste management project in Thilafushi Island. Year: 2011 Location: Maldives Client: International Finance Cooperation (IFC) Main project features: EIA basleine study for the Public Private Partnership (PPP) project for waste management in Thilafushi Island. This project was completed in association with SENES Consulting India Pvt Ltd. Positions held: Lead Local Environment Expert Activities performed: Undertook baseline surveys and compiled write-ups for terrestrial and marine environment components.
Name of assignment or project: EIA baseline study of the Thilafushi Island for the proposed waste management project in Thilafushi Island. Year: 2011 Location: Thilafushi Island, Maldives Client: International Finance Cooperation (IFC) Main project features: EIA baseline study for the Public Private Partnership (PPP) project for waste management in Thilafushi Island. This project was completed in association with SENES Consulting India Pvt Ltd. Positions held: Lead Local Environment Expert Activities performed: Undertook baseline surveys and compiled write-ups for terrestrial and coastal environment components.
Name of assignment or project: EIA for the proposed redevelopment of a resort island in Giraavaru Island, Male’ Atoll. Year: 2011 Location: Giraavaru Island, Maldives Client: Dr. Ahmed Shiham Adam Main project features: EIA baseline study, impact modelling and report write-up Positions held: Terrestrial Environment Expert Activities performed: Undertook baseline terrestrial surveys and surveys and compiled write-ups for terrestrial component..
Name of assignment or project: EIA for the proposed banquet Hall in Hulhumeedhoo Island, Addu Atoll Year: 2011 Location: Hulhumeedhoo Island, Maldives Client: Ministry of Housing and Environment Main project features: EIA baseline study, impact modelling and report write-up Positions held: EIA Expert Activities performed: Undertook impact modelling and compiled the report prepared by various specialists.
Name of assignment or project: EIA for the proposed road development project in Kulhudhuffushi Island, Phase I Year: 2011 Location: Kulhudhuffushi Island, Maldives Client: Maldives Road Development Cooperation Main project features: EIA baseline study, impact modelling and report write-uPositions held: Lead EIA Expert Activities performed: Undertook impact modelling and compiled the report prepared by various specialists.
Name of assignment or project: EIA for the proposed road development project in Kulhudhuffushi Island, Phase I Year: 2011 Location: Kulhudhuffushi Island, Maldives Client: Maldives Road Development Cooperation Main project features: EIA baseline study, impact modelling and report write-up Positions held: Lead EIA Expert Activities performed: Undertook impact modelling and compiled the report prepared by various specialists.
Name of assignment or project: EIA for the proposed construction of a staff swimming pool in Kuredhoo Island Resort and Spa Year: 2011 Location: Kuredhoo Island Resort and Spa, Maldives Client: Champa and Crown Resorts Main project features: EIA baseline study, impact modelling and report write-up Positions held: EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA addendum 2 for the proposed resort development project in Randheli Island Year: 2011 Location: Randheli Island, Maldives Client: I & T Management Private Limited Main project features: EIA baseline study, impact modelling and report write-up Positions held: Lead EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA addendum 1 for the proposed resort development project in Randheli Island Year: 2010 Location: Randheli Island, Maldives Client: I & T Management Private Limited Main project features: EIA baseline study, impact modelling and report write-up Positions held: Lead EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA and SIA for Gulhiufalhu Industrial Island reclamation and development Phase I Year: 2010 Location: Maldives Client: Capital Investment and Finance Limited, UK Main project features: EIA and SIA for the proposed reclamation and industrial activities in Gulhifalhu Island (the island next to Thilafushi Island) Positions held: Lead Environment and social Expert Activities performed: Undertook stakeholder consultations in Mal’ region; field assessments and report compilation
Name of assignment or project: EIA for Sea grass removal and beach replenishment Year: 2010 Location: Herather Island, Maldives Client: Maldives Tourism Development Cooperation Main project features: EIA covering Coastal , marine, terrestrial and social aspects. Positions held: Lead Envrionmental Consultant Activities performed: Undertook stakeholder consultations with community; field assessments and report writing
Name of assignment or project: EIA and SIA for land reclamation and construction of an Airport in Maafaru Island. Year: 2009 Location: Maldives Client: Noonu Hotels Private Limited Main project features: EIA and SIA for proposed development Positions held: Lead Consultant Activities performed: Undertook stakeholder consultations with community; field assessments and report writing
Name of assignment or project: EIA deep piling activities in Olhuveli Island. Year: 2009 Location: Olhuveli Island, Male’ Atoll, Maldives Client: Noonu Hotels Private Limited Main project features: EIA for proposed development Positions held: Lead Consultant Activities performed: Field assessments and report writing
Name of assignment or project: EIA for the proposed sewerage development project in Miladhoo Island. Year: 2010 Location: Miladhoo Island, Maldives Client: Works Cooperation Ltd Main project features: EIA baseline study, impact modelling and report write-up Positions held: Lead EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA for resort redevelopment in Vilamendhoo Island, Ari Atoll. Year: 2010 Location: Vilamendhoo Island, Maldives Client: Champa and Crown Resorts Main project features: EIA baseline study, impact modelling and report write-up Positions held: Lead EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA for resort for harbour development in Sh. Madidhoo Island. Year: 2010 Location: Madidhoo Island, Maldives Client: ADK Travels and Tours Pvt Ltd Main project features: EIA baseline study, impact modelling and report write-up Positions held: EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA for the development of an aquaculture site in Kanduoigiri, Kaafu Atoll. Year: 2010 Location: Kanduoigiri Island, Maldives Client: Maldives Industrial Fisheries Company Ltd Main project features: EIA baseline study, impact modelling and report write-up Positions held: EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA addendum for resort development in Gaakoshibee Island, Shaviyani Atoll. Year: 2010 Location: Gaakoshibee Island, Maldives Client: ADK Travels and Tours Pvt Ltd Main project features: EIA baseline study, impact modelling and report write-up Positions held: EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA for Seagrass removal and beach replenishment project in Olhuveli Island Resort and Spa, Kaafu Atoll. Year: 2010 Location: Olhuveli Island Resort and Spa, Kaafu Atoll., Maldives Client: Sun Travels and Tours Pvt Ltd Main project features: EIA baseline study, impact modelling and report write-up Positions held: EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: Environmental audit of Thunbafushi Island, Kaafu Atoll Year: 2010 Location: Thunbafushi Island, Kaafu Atoll, Maldives Client: Champa Brothers Private Limited. Main project features: EIA baseline study, impact modelling and report write-up Positions held: Environment Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA for agricultural island development in Felivaru, Noonu Atoll. Year: 2009 Location: Felivaru Island, Noonu Atoll, Maldives Client: Fantasy Private Limited.. Main project features: EIA baseline study, impact modelling and report write-up Positions held: EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA for harbour development in Fiyoari, Gaafu Dhaalu Atoll. Year: 2009 Location: Fiyoari, Gaafu Dhaalu Atoll. Maldives Client: Ministry of Transport, Hosuing and Environment Main project features: EIA baseline study, impact modelling and report write-up Positions held: EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA for resort development in Huvandhumaavattaru, Noonu Atoll Year: 2009 Location: Huvandhumaavattaru, Noonu Atoll, Maldives Client: Noonu Hotels Private Limited Main project features: EIA baseline study, impact modelling and report write-up Positions held: EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA for Jetty and arrival lounge development project in Gan, Addu Atoll Year: 2009 Location: Gan, Addu Atoll, Maldives Client: Island Aviation Services Private Limited. Main project features: EIA baseline study, impact modelling and report write-up Positions held: EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA for sand sourcing and beach replenishment project of Viligilli Island, Addu Atoll Year: 2009 Location: Viligilli Island, Addu Atol, Maldives Client: Shangri-La at Viligilli. Main project features: EIA baseline study, impact modelling and report write-up Positions held: EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: EIA for N. Randheli Resort Development Project. Year: 2007 Location: N. Randheli, Maldives Client: I&T Management Private Limited Main project features: EIA baseline study, impact modelling and report write-up Positions held: EIA Expert Activities performed: Undertook impact modelling and compiled the report.
Name of assignment or project: Island scoping study for 17 islands in Maldives for a regional waste site location Year: 2009-2010 Location: Maldives Client: Ministry of Housing Transport and Environment / SENES Consultants, Canada Main project features: Environmental baseline data collection and analysis for 17 islands Positions held: Environmental Expert Activities performed: Undertook field assessment and data collection; conduct desk reviews; report compilation
Name of assignment or project: Social and Economic Vulnerability Assessment of 10 Islands of the Maldives Year: 2008 Location: Maldives Client: UNDP Main project features: Social and Economic Vulnerability Assessment of 10 Islands Positions held: Social Expert Activities performed: Carried out field surveys; undertook stakeholder consultations; report compilation
Name of assignment or project: Disaster Risk Assessment of 11 ‘Safe Island’ in Maldives. Year: 2008 Location: Maldives Client: UNDP Main project features:Disaster Risk and Vulnerability Assessment of 11 Islands. Positions held: Environmental Expert Activities performed:Detailed environmental vulnerability assessment; baseline data collection and desk assessments; report compilation
Name of assignment or project: Baa Atoll Conservation Plan base line surveys Year: 2009 Location: Baa Atoll, Maldives Client: UNDP/ GEF/ Baa Atoll Office- Atoll Ecosystem Conservation Project Main project features: Baseline environmental (terrestrial) surveys. Positions held: Terrestrial Environment Consultant Activities performed: Carried out field surveys, conduct undertook stakeholder consultations; report compilation
Name of assignment or project: Coastal erosion study of Maldives Year: 2009 Location: Noonu, Raa, Baa and Lhaviyani Atolls, Maldives Client: World Bank/ Ministry of Housing and Environment. Main project features: Coastal erosion study of 20 islands across 4 atolls Positions held: Local consultant / environmental expert Activities performed: Undertook desk studies, historical erosion assessments using GIS; report wirting.
11. Expert’s contact information: email: [email protected]; Phone: +9607788758.
Date:25 February 2019
MARIYAM HANA SAEED
PRESENT ADDRESS CONTACTS NATIONALITY
G.Quest, 8A, Alikilegefaanu Magu +960 797 0022 [email protected] Maldivian Malé, Maldives
EDUCATION
2017 - 2018 Masters in Sustainable Energy and Entrepreneurship University of Nottingham, United Kingdom
Dissertation: Analysis of Decentralised Energy Systems to create value through innovative business models at community level.
2012 - 2014 Bachelor of Environments University of Melbourne, Australia
Major in Environmental Geographies, Politics and Culture
2008 - 2010 Higher Secondary Education, Edexcel A’ Level Centre for Higher Secondary Education, Male’ Maldives
2005 - 2007 Secondary Education, GCE O’ Level Aminiya School, Male’ Maldives
LANGUAGES Reading Speaking Writing
English Excellent Excellent Excellent
Dhivehi Excellent Excellent Excellent
TRAININGS & CONFERENCES
ÉÉ Endorsement Workshop on Maldives Intended Nationally Determined Contributions (INDCs) | 10 Sep 2015 ÉÉ Workshop on Maldives Nationally Determined Contribution (NDC) Implementation Plan | 30 Jan 2017 ÉÉ Conference of the Parties (COP21) | 2015, Paris, France
PROFESSIONAL ASSOCIATIONS
ÉÉ VESHI NGO | Volunteer and Consultant on Renewable Energy ÉÉ University of Melbourne Alumni Association | Member ÉÉ Maldives Australia Alumni | Member ÉÉ Registered EIA Consultant | Environmental Protection Agency of the Maldives
Page 1 of 15 COMMUNITY ENGAGEMENT AND VOLUNTEER WORK
ÉÉ Guest speaker for radio program ‘Climate Change’ on Voice of Maldives | May 2016 ÉÉ Guest speaker for radio on Environment Day | June 2016 ÉÉ Guest Lecturer on ‘Climate Change’ for Year 2 Political Science Students | Maldives National University, April 2017 ÉÉ Guest Lecturer on ‘Climate Change’ and ‘Politics of Climate Change’ for Year 1 Political Science Students | Maldives National University, May 2017
ACHIEVEMENTS
ÉÉ Recipient of Chevening Awards Scholarship 2017 ÉÉ Recipient of Australia Awards Scholarship 2012 ÉÉ Achieved fourth place in National Top Ten in Higher Secondary Education ÉÉ Achieved first place in National Top Ten in Secondary Education
EMPLOYMENT HISTORY
March 2015 to Present
Senior Consultant, Sustainable Development | CDE Consulting, Malé, Maldives
Specialised Work Areas | Renewable energy and Sustainable Housing
Led and managed projects for clients including Cheval Blanc Randheli, Conrad Maldives, Shangri-La’s Villingili, Clubmed Finolhu Villas, UNDP, Ooredoo, Damac, Ministry of the Environment and Energy, Ministry of Tourism, China State Construction Engineering Cooporation Limited (CSCEC) to name a few.
Responsibilities
ÉÉ Leading and managing projects
ÉÉ Sustainable development planning and policy development
ÉÉ Environmental and Social Impact assessments
ÉÉ Development of environmental management systems and performance auditing
ÉÉ Capacity building and training in the areas of renewable energy and sustainable housing
February 2011 to January 2012
Administrative Assistant | The President’s Office, Malé, Maldives
Responsibilities
ÉÉ Monitored the policies under governance section in the Policy Office
ÉÉ Led administrative work to organise the 17th SAARC Summit in November 2011 and worked in coordination with other government bodies, private agencies and key decision makers.
Page 2 of 15 EXPERIENCE
EIA for the proposed development of a tertiary hospital
Year . 2015 Location . Hulhumalé Client . Tree top Health Pvt Ltd Position . Team leader Activities Performed Stakeholder consultations, socioeconomic impact assessment and contributed to report writing.
EIA for the proposed redevelopment of Nasandhura Palace Hotel
Year . 2015 Location . Malé Client . NPH Investments Pvt Ltd Position . Consultant for Water and Energy Activities Performed Stakeholder consultations, conducted baseline surveys and contributed to report writing.
EIA for the proposed construction of a 9-storey building at the compound of ADK Hospital
Year . 2015 Location . Malé Client . ADK Hospital Pvt Ltd Position . Consultant for Water and Energy Activities Performed Contributed to report writing.
EIA for the proposed land reclamation and resort development project at Ithaafushi Reef
Year . 2015 Location . South Malé Atoll Client . Sumaiyya Holdings Pvt Ltd Position . Team Leader Activities Performed Designed stakeholder consultations, socioeconomic assessment and contributed to report writing.
EIA for the proposed land reclamation and resort development project at Bodukaashihuraa
Year . 2015 Location . Adh. Atoll Client . Millennium Capital Management Pvt Ltd Position . Consultant for Water and Energy Activities Performed Undertook baseline surveys, Stakeholder consultations, and contributed to report writing.
EIA for the channel dredging and beach replenishment activities at Canareef Resort Maldives
Year . 2015 Location . Addu City Client . Canareef Resort Pvt Ltd Position . Consultant for Water and Energy Activities Performed Contributed to report writing.
Page 3 of 15 EIA for the proposed resort development project at Kudadhoo Island
Year . 2015 Location . Lhaviyani Atoll Client . Champalars Pvt Ltd Position . Consultant for Water and Energy Activities Performed Contributed to report writing.
EIA for the proposed land reclamation and resort development project at Madivaru Island
Year . 2015 Location . Kaafu Atoll Client . Shuaz Investments Pvt Ltd Position . Consultant for Water and Energy Activities Performed Undertook baseline surveys, Stakeholder consultations, and contributed to report writing.
EIA for the proposed Hulhule’ – Male’ bridge project
Year . 2015 Location . Malé Client . Ministry of Housing and Environment Position . Consultant for Water and Energy Activities Performed Contributed to report writing.
EIA for the proposed test drilling for Hulhule’ - Male’ bridge construction project
Year . 2015 Location . Malé Client . Ministry of Housing and Environment Position . Consultant Activities Performed Stakeholder consultations and contributed to report writing.
EIA for the proposed harbour maintenance project at Cheval Blanc Randheli
Year . 2015 Location . Noonu Atoll Client . Cheval Blanc Randheli Maldives Position . Consultant Activities Performed Designed questionnaire for stakeholder consultations, undertook baseline surveys, socioeconomic impact assessment and contributed to report writing.
EIA for the proposed resort development project at Miriandhoo island
Year . 2016 Location . Baa Atoll Client . Miriandhoo Maldives Resorts Pvt Ltd Position . Consultant for Water and Energy Activities Performed Designed questionnaire for stakeholder consultations, undertook baseline surveys, socioeconomic impact assessment and contributed to report writing.
Page 4 of 15 EIA for the proposed land reclamation and resort development project at Maagaa reef
Year . 2016 Location . North Ari Atoll Client . Big Stone Investments Pvt Ltd Position . Consultant for Water and Energy Activities Performed Designed questionnaire for stakeholder consultations, undertook baseline surveys, socioeconomic impact assessment and contributed to report writing.
EIA for the proposed resort development project at Aluvifushi island
Year . 2016 Location . Dhaalu Atoll Client . Ocean Islands Pvt Ltd Position . Consultant for Water and Energy Activities Performed Contributed to report writing.
EIA for the proposed land reclamation and resort development project at Rasdhoo Madivaru
Year . 2016 Location . North Male’ Atoll Client . Veli Madivaru Pvt Ltd Position . Consultant for Water and Energy Activities Performed Socioeconomic impact assessment and contributed to report writing.
EIA for the proposed Raffalhuhuraa land reclamation and resort development project at Mai Falhu Reef
Year . 2016 Location . Kaafu Atoll Client . Mesa RF Pvt Ltd Position . Consultant for Water and Energy Activities Performed Socioeconomic impact assessment and contributed to report writing.
EIA for the proposed nationwide submarine cable by Ooredoo Maldives
Year . 2016 Location . Maldives Client . Ooredoo Maldives Position . Consultant for Water and Energy Activities Performed Socioeconomic impact assessment and contributed to report writing.
EIA for the proposed development of plot N3-55 under 3,000 housing units project
Year . 2016 Location . Hulhumalé Client . Sea Life Global Inc Pvt Ltd Position . Consultant for Water and Energy Activities Performed Designed methodology and survey questionnaires for public consultations, stakeholder consulta- tions, socioeconomic impact assessment and contributed to report writing.
Page 5 of 15 EIA for the proposed development of plot N3-56 and N3-57 under 3,000 housing units project
Year . 2016 Location . Hulhumalé Client . Sea Life Global Inc Pvt Ltd Position . Consultant for Water and Energy Activities Performed Designed methodology and survey questionnaires for public consultations, stakeholder consulta- tions, socioeconomic impact assessment and contributed to report writing.
Maldives Visitor Survey 2015
Year . 2015 Location . Hulhule Client . Ministry of Tourism Position . Team leader and Enumerator Activities Performed Supervised survey enumerators and conducted the survey.
Maldives Democracy Survey 2015
Year . 2015 Location . Maldives Client . International Foundation for Electoral Systems (IFES) and Transparency Maldives Position . Team leader and Enumerator Activities Performed Supervised survey enumerators and conducted the survey.
Environmental and social performance annual monitoring report of Shangri-La’s Vilingili Resort & Spa 2014
Year . 2015 Location . Addu City Client . Shangri-La’s Vilingili Resorts & Spa Position . Consultant for Water and Energy Activities Performed Quantifying energy production and consumption rate, water quality assessment and analysis ad- vice and reporting.
Environmental and social performance annual monitoring report of Shangri-La’s Vilingili Resort & Spa 2015
Year . 2016 Location . Addu City Client . Shangri-La’s Vilingili Resorts & Spa Position . Consultant for Water and Energy Activities Performed Quantifying energy production and consumption rate, water quality assessment and analysis ad- vice and reporting.
Environmental monitoring of Vilamendhoo Resort & Spa
Year . 2015 Location . Alifu Dhaal Atoll Client . Vilamendhoo Resort & Spa Position . Consultant for Water and Energy Activities Performed Water quality assessment, beach profiling, coastal area surveying, Energy audit.
Page 6 of 15 Finolhu Villas energy audit 2015
Year . 2015 Location . Kaafu Atoll Client . Finolhu Villas Position . Consultant for Energy Activities Performed Conducted an onsite comprehensive energy audit of the resort, quantified energy consumption and production patterns, data analysis and report writing.
Feasibility study for solar panel installation in F.Nilandhoo
Year . 2015 Location . Faafu Atoll Client . F.Nilandhoo Position . Consultant for Energy Activities Performed Conducted baseline surveys of potential buildings for solar panel installation, gathered baseline information about the existing power generation capacity, demand and expenditure for fuel and powerhouse maintenance, data analysis and contributed to report writing.
Understanding the risks to and vulnerability of energy sector to climate change in tourist resorts of the Maldives
Year . 2015 - 2016 Location . Maldives Client . Tourism Adaptation Platform / UNDP Position . Consultant for Energy Activities Performed Undertook baseline studies on dependency of the Maldives to fuel and its vulnerability; designed methodology and energy audit questionnaire; conducted a comprehensive energy audit in Vila- mendhoo Resort & Spa, Kurumba Maldives, Bandos Island Resort,The Sun Siyam Irufushi Maldives, Embudu Village; data analysis and presentation of audit findings. Conducted workshops with engineers in each of the 5 resorts on climate change awareness and vulnerability of tourist resorts to climate change. Conducted a workshop to present the findings of the project to stakeholders.
Introducing green healing hospital concept at Adh. Atoll Hospital
Year . 2016 - 2017 Location . Adh. Mahibadhoo Client . Adh. Atoll Hospital Position . Consultant for Energy and Water Activities Performed Conducted the energy and water audits of the hospital, consulted hospital engineers and utility providers of the island, conducted a feasibility assessment of the hospital roofs for solar panel installation, data analysis and presentation of findings with recommendations, conducted a work- shop to present the findings of the baseline study to hospital staff and community member.
Desalination plant registration at Conrad Maldives Rangali Island
Year . 2015 Location . Alifu Dhaal Atoll Client . Conrad Maldives Rangali Island Position . Consultant for Water Activities Performed Undertook baseline studies and facilitated the registration process.
Page 7 of 15 Desalination plant registration at Kudarah Island Resort
Year . 2016 Location . Alifu Dhaal Atoll Client . Kudarah Island Resort Position . Consultant for Water Activities Performed Undertook baseline studies and facilitated the registration process.
Desalination plant registration at Mirihi Island Resort
Year . 2015 Location . Alifu Dhaal Atoll Client . Mirihi Island Resort Position . Consultant for Water Activities Performed Undertook baseline studies and facilitated the registration process.
Terminal Evaluation for the project titled increasing climate resilience through an integrated wa- ter resource management programme in Ha.Ihavandhoo, Adh.Mahibadhoo Gdh.Gadhdhoo
Year . 2015 Location . Ha. Ihavandhoo, Adh. Mahibadhoo and Gdh.Gadhdhoo Client . UNDP Position . National consultant Activities Performed Reviewed project documents, conducted stakeholder consultations, logistics management, de- signed survey methodology and questionnaire for consultations in coordination with the interna- tional consultant, visited the three islands and conducted council meetings and public consulta- tions with focused groups. Contributed to report writing and presented preliminary findings to stakeholders.
EIA for the proposed water supply system at Vilufushi, Thaa Atoll
Year . 2016 Location . Th. Vilufushi Client . Ministry of Environment and Energy Position . Team Leader Activities Performed Stakeholder consultations, Socio-economic impact assessment and report writing.
EIA for the proposed water supply system at Eydhafushi, Baa Atoll
Year . 2016 Location . B. Eydhafushi Client . Ministry of Environment and Energy Position . Project Manager Activities Performed Stakeholder consultations, Socio-economic impact assessment and report writing.
EIA for the proposed water supply system at Guraidhoo, Kaaufu Atoll
Year . 2016 Location . K.Guraidhoo Client . State Electric Company Limited (STELCO) Position . Project Manager Activities Performed Stakeholder consultations, Socio-economic impact assessment and report writing.
Page 8 of 15 EIA for the proposed water supply system at Meedhoo, Raa Atoll
Year . 2016 Location . R.Meedhoo Client . Ministry of Environment and Energy Position . Project Manager Activities Performed Stakeholder consultations, Socio-economic impact assessment and report writing.
EIA for the proposed water supply system at Fonadhoo, Laamu Atoll
Year . 2016 Location . L.Fonadhoo Client . Ministry of Environment and Energy Position . Consultant on Water and Energy Activities Performed Formulating questions for public and stakeholder consultations, willingness to pay survey, assess- ment of impacts on water and energy from the project and contribution to report writing.
EIA for the proposed water supply system at Dhidhdhoo, Haa Alifu Atoll
Year . 2016 Location . Ha.Dhidhdhoo Client . Ministry of Environment and Energy Position . Consultant on Water and Energy Activities Performed Formulating questions for public and stakeholder consultations, willingness to pay survey, assess- ment of impacts on water and energy from the project and contribution to report writing.
EIA for the proposed development of 7,000 Social Housing Units at Hulhumale’ Phase II
Year . 2016 Location . Hulhumale’ Phase II Client . China State Construction Engineering Limited (CSCEC) Position . Project Manager Activities Performed Stakeholder consultations, Socio-economic and environmental impact assessment, proposing miti- gation measures for adverse impacts, formulating questionnaire for public survey and report writing.
EIA for the proposed development of 25-Storey building at Indira Gandhi Memorial Hospital (IGMH) in Malé
Year . 2016 Location . Malé Client . Indira Gandhi Memorial Hospital (IGMH) Position . Project Manager Activities Performed Stakeholder consultations, Socio-economic and environmental impact assessment, proposing miti- gation measures for adverse impacts, formulating questionnaire for public survey and report writing.
EIA for the proposed Upgrading and Expansion project at Olhuveli Beach and Spa Resort
Year . 2016 Location . Olhuveli Beach and Spa Resort Client . Emerald Resorts Private Limited Position . Project Manager Activities Performed Stakeholder consultations, Socio-economic and environmental impact assessment and report writing.
Page 9 of 15 EIA for the proposed Slipway Project in Kudahuvadhoo, Dhaalu Atoll
Year . 2016 Location . Dh.Kudahuvadhoo Client . Job Market Private Limited Position . Consultant on Water and Energy Activities Performed Contribution to report writing and Impact assessment.
EIA for the proposed Resort Development in Maagaa Island, North Ari Atoll
Year . 2016 Location . Maagaa Island, North Ari Atoll Client . Big Stone Investments Private Limited Position . Consultant on Water and Energy Activities Performed Contribution to report writing and Impact assessment.
EIA for the proposed Resort Development Project in Innafushi Island, Alifu Dhaalu Atoll
Year . 2016 Location . Adh. Innafushi Client . Seagull Group Private Limited Position . Consultant on Water and Energy Activities Performed Contribution to report writing and Impact assessment.
EIA for the proposed Resort Development Project in Maamunagau Island,Raa Atoll
Year . 2016 Location . Maamunagau Island, Raa Atoll Client . Leisure Horizons Private Limited Position . Consultant on Water and Energy Activities Performed Contribution to report writing and Impact assessment.
Environmental Monitoring Report for China-Maldives Friendship Bridge for Quarter 1, Quarter 2 and Quarter3
Year . 2016 and 2017 Location . Malé and Hulhumalé Client . CCCC Second Harbour Engineering Company Limited Position . Consultant on Marine water and Groundwater quality Activities Performed Analysis of groundwater and marine water quality results and report writing.
First Addendum to the EIA prepared for the proposed development of 7,000 Social Housing Units at Hulhumalé Phase II
Year . 2016 Location . Hulhumalé Phase II Client . China State Construction Engineering Corporation Limited (CSCEC) Position . Project Manager Activities Performed Stakeholder consultations, Impact assessments and report writing.
Page 10 of 15 Maldives Visitor Survey, September 2016
Year . 2016 Location . Hulhumalé Phase II Client . Ministry of Tourism Position . Project Manager Activities Performed Overall project management including training the enumerators, ensuring the timely delivery of survey and data entry.
Desalination Plant Registration at Hulhule’ Island Hotel, Hulhule’
Year . 2016 Location . Hulhule’ Client . Hulhule’ Island Hotel Position . Project Manager Activities Performed Overall project management including arranging field travel, analyzing water test results, prepara- tion of site plan and ensuring timely delivery of the project.
EIA for the Proposed Development of 9-Storey Building at ADK Hospital Compound, Malé
Year . 2016 Location . Malé Client . ADK Hospitals Private Limited Position . Project Manager Activities Performed Overall project management. Stakeholder consultations, Impact assessments, formulating ques- tionnaire for public survey and report writing.
Foreign Migrant Workers Project at ADK Hospital, Malé
Year . 2016 Location . ADK Hospital, Malé Client . ADK Hospitals Private Limited Position . Consultant Activities Performed Contribution to the preparation of the questionnaire for migrant worker’s survey, conducting the survey, data analysis and visiting worker’s accommodation block in Hulhumale’ for assessment. Meeting with HR team in ADK for further analysis.
Capacity Building Project at ADK Hospital, Malé
Year . 2017 Location . ADK Hospital, Malé Client . ADK Hospitals Private Limited Position . Consultant Activities Performed Working with an international consultant on fire and life safety, conducting fire audits of the hospital and delivering training sessions to ADK hospital staffs on fire and life safety measures. Meeting with Maldives National Defence Force team to understand overall context of fire and life safety system and challenges in the Maldives.
Page 11 of 15 Preparation of Addu Development Plan, Financial Plan and ‘Vision Addu’ Document
Year . 2016 and 2017 Location . Addu City Client . Addu City Council Position . Project Manager, Consultant on Infrastructure and Utilities Activities Performed Overall project management. Preparation of data collection matrix, baseline data collection, visit- ed islands conducting public and stakeholder consultations, participation in the workshop held to present the vision and development plan, contribution to preparation development plan proposing objectives and goals for the development of infrastructure and utilities in Addu City
Desalination Plant Registration at Olhuveli Beach and Spa Maldives’
Year . 2017 Location . Olhuveli Beach and Spa Maldives Client . Sun Investments Private Limited Position . Project Manager Activities Performed Overall project management including arranging field travel, analyzing water test results, prepara- tion of site plan and ensuring timely delivery of the project.
EIA for the Proposed Dredging Component of Land Reclamation and Resort Development Project at Maifalhu, Kaafu Atoll
Year . 2017 Location . Mailfalhu, Kaafu Atoll Client . Mesa RF Private Limited Position . Sustainable Development Consultant Activities Performed Arranged and conducted stakeholder consultation meetings with resorts and nearby island councils.
EIA for the Proposed Dredging Component of Land Reclamation and Resort Development Project at Bolidhuffaru Reef, South Male’ Atoll
Year . 2017 Location . Bolidhuffaru Reef, South Male’ Atoll Client . Vita Heights Company Limited, Damac Position . Sustainable Development Consultant Activities Performed Arranged and conducted stakeholder consultation meetings with resorts and nearby island councils.
EIA for the Proposed Development of 12-Storey Building at M.Niyadhurumaage
Year . 2017 Location . Male’ Client . Ahmed Shafiu Position . Project Manager and EIA Consultant Activities Performed Overall project management. Stakeholder consultations, Impact assessments and providing miti- gation measures and overall report writing.
Page 12 of 15 EIA for the Proposed Development of 10-Storey Building at H.Tedral Aage
Year . 2017 Location . Male’ Client . Ahmed Nazim Position . Project Manager and EIA Consultant Activities Performed Overall project management. Stakeholder consultations, Impact assessments and providing miti- gation measures and overall report writing.
EIA for the Proposed Water Production and Supply System
Year . 2017 Location . Rasdhoo, Alif Alif Atoll Client . Ministry of Environment and Energy Position . Project Manager Activities Performed Overall project management. Stakeholder consultations, Impact assessments and providing miti- gation measures and overall report writing.
Technical Analysis of Market to Develop Energy Efficiency Labels and Standards Program in the Maldives
Year . 2017 Location . Male’ Client . Ministry of Environment and Energy Position . Project Manager and Sustainable Development Consultant Activities Performed Overall project management ensuring timely delivery of project components, meeting with client on a timely basis, facilitating retailer survey, sorting and managing data, presenting preliminary findings to the client, writing final draft report and working on the contents of the final presentation.
Power Plant Registration Environment Checklist for MWSC Power Plant
Year . 2017 Location . Male’ Client . Maldives Water and Sewerage Company Limited Position . Project Manager and Sustainable Development Consultant Activities Performed Overall project management ensuring timely delivery of project components, visiting the site for assessment for to check if fuel handling and fire safety measures are in check.
EIA/EMP for Waste Management Centre at Select Sites at Laamu Atoll
Year . 2017 Location . Laamu Atoll’ Client . UNDP LECReD Position . Project Manager and Sustainability Consultant Activities Performed Site visit, stakeholder consultations, impact assessment and management plan report writing and compilation for all islands in Laamu Atoll.
Food Waste Audit
Year . 2019 Location . Paradise Island Resort Client . Paradise Island Resort Position . Project Manager and Sustainability Consultant Activities Performed Site visit and conducting an audit of the food waste generated in the guest and staff kitchen. Analysing results and presentation.
Page 13 of 15 Food Waste Audit
Year . 2019 Location . Holiday Inn Kandooma Client . Holiday Inn Kandooma Position . Project Manager and Sustainability Consultant Activities Performed Site visit and conducting an audit of the food waste generated in the guest and staff kitchen. Analysing results and presentation.
Environmental Management Plan for Island Waste Management Centre
Year . 2019 Location . B.Dhonfanu Client . Ministry of Environment Position . Sustainability Consultant Activities Performed Reviewing of final report.
Environmental Management Plan for Island Waste Management Centre
Year . 2019 Location . B.Hithaadhoo Client . Ministry of Environment Position . Sustainability Consultant Activities Performed Reviewing of final report.
First Addendum for the EIA for the proposed 9-storey Building at ADK Hospital
Year . 2019 Location . Male’ Client . ADK Hospitals Pvt Ltd Position . Sustainability and Energy Consultant Activities Performed Project Manager, Stakeholder consultation, impact assessment, identifying mitigation measures and report writing.
Environmental Monitoring for the Construction of 7,000 Housing Units in Hulhumale’ Phase II
Year . 2019 Location . Hulhumale’ Client . CSCEC Position . Sustainability and Energy Consultant Activities Performed Assessment of resource use efficiency including energy, waste and water. Site visit, stakeholder consultations and report writing.
Environmental Monitoring for the Construction of 7,000 Housing Units in Hulhumale’ Phase II
Year . 2019 Location . Hulhumale’ Client . HDC Position . Sustainability and Energy Consultant Activities Performed Assessment of resource use efficiency including energy, waste and water. Site visit, stakeholder consultations and report writing.
Page 14 of 15 Desalination Plant Registration at Mirihi Island Resort
Year . 2019 Location . Mirihi Island Resort Client . Mirihi Island Resort Position . Sustainability Consultant Activities Performed Field visit, data analysis and application form compilation.
Desalination Plant Registration at Sun Aqua Iru Veli.
Year . 2019 Location . Sun Aqua Iru Veli Client . Ocean Islands Private Limited Position . Sustainability Consultant Activities Performed Field visit, data analysis and application form compilation.
Desalination Plant Registration at Ithaafushi Maldives
Year . 2019 Location . Ithaafushi Maldives Client . Ithaafushi Investments Private Limited Position . Sustainability Consultant Activities Performed Data analysis and application form compilation.
Mariyam Hana Saeed Date 7 May 2019
Page 15 of 15 S H A I S T H A E X P E R I E N C E SOCIAL SUSTAINABILITY CONSULTANT CDE CONSULTING | 2017 - PRESENT M O H A M E D Developing analytical frameworks for sustainability impact assessments S O C I A L S U S T A I N A B I L I T Y Monitoring labour & working conditions in development C O N S U L T A N T projects and resorts Working with clients & stakeholders to develop their sustainability strategies and goals Conducting social research and data analysis C O N T A C T Contributing to sustainability reporting
+ 9 6 0 7 7 7 1 7 6 5 TEACHING ASSISTANT & TUTOR S H A I S T H A @ C D E . C O M . M V AUSTRALIAN NATIONAL UNIVERSITY | 2013 - 2015 'The social psychology of group processes and social change’ ‘Industrial and organisational psychology’ P R O F I L E
As a senior social sustainability E D U C A T I O N consultant for CDE Consulting, my work includes assessing and providing sustainable solutions for employment DOCTOR OF PHILOSOPHY, SOCIAL PSYCHOLOGY practices, employee engagement, talent AUSTRALIAN NATIONAL UNIVERSITY | 2012 - 2016 management, training & learning, DISSERTATION: LEADERSHIP AND SOCIAL CHANGE: responsible recruitment and labour rights LEADERSHIP AS A CONTEST FOR INFLUENCE protection.
BACHELOR OF PSYCHOLOGY (HONS) AUSTRALIAN NATIONAL UNIVERSITY | 2008 - 2011 DEGREE CLASSIFICATION: 1ST CLASS HONOURS S K I L L S
- Project Management P R O J E C T S - Stakeholder Engagement - Strategic Planning - Social Research & Analyses Ministry of Youth, Sports and Community Empowerment - - Sustainability Reporting Strategic Plan - 2019 - Employee Engagement Trans Maldives Airways - Environment and Social - Workplace Wellbeing & Happiness Management Plans for Seaplane Platforms - 2019 - Worker's Rights China State Construction Engineering Corp - Monitoring of Development of 7000 Housing Units in Hulhumale’ Phase II - 2018 - ongoing Ministry of Environment & Energy - Impact Assessment for Zone 6 & 7 Waste Management System - 2018 Transparency Maldives - Maldives Democracy Survey - 2018 Ministry of Tourism - Maldives Visitor Survey - 2018 Maldives Pensions Administration Office - Strategy Planning - 2017 Fathimath Yamna Mohamed
Permanent address: M. Niyandhurumaage Contact no.: +960 9995153 Alimas Magu, Male’ E-mail: [email protected]
Date of Birth: 24th December 1994
Present address: M.Uniya, Fareedhee magu, Male’ ______
Education History:
v Double degree in Economics / Environmental Science from Queensland University of Technology (2018)
GPA: 6.438
Dean’s list of academic excellence Member of College of Excellence QUT Science and Engineering Dean’s Scholars program QUT International Merit Scholarship QUT Natural Resource Society QUT Leadership and Development program
v London GCE A’ Level (2013) Biology: A Mathematics with Statistics: A Chemistry: B
v Cambridge (2013) Certificate of Proficiency in English (CPE): B
v HSC Examinations (2013) Islam: B Dhivehi: B
v IELTS (2013) Score of 8.5 out of 9.0
v Certificate two in Information Technology (2011) Merit level
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v London GCE O’ Level (2010) English as a second language: A* English language: A Biology: A* Chemistry: A* Physics: A* Economics: A* Mathematics: A
v SSC examinations (2010) Islam: B Dhivehi: B
Trainings and Workshops: v International Organisation for Migration training program (Male’, Maldives) Counter trafficking, legal aspects, victim identification and investigation techniques v Labour inspection training (Male’ Maldives) v Workshop on safe roads by Ministry of Housing, Transport and Environment (Male’, Maldives)
Work Experience:
CDE consulting, Male’, Maldives January & December 2017 & February 2018, Intern Ø Environmental and social consulting
National Bureau of Statistics, Male’, Maldives September 2014, Enumerator Ø Population and Housing Census surveying experience
Labour Relations Authority (LRA), Male’, Maldives September 2013 to October 2014, Assistant Labour Relations Officer Ø Inspection of work places to check whether they are in compliance with the Employment Act. Ø Planning and carrying out awareness programs.
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Ø Write reports and recommendation letters after inspection. Ø Follow-up of inspections. Ø Investigations into cases submitted by employees and employers. Ø Carrying out mediation processes. Ø Managing the inspection database. Ø Other on hand administrative work.
Ministry of Youth and Sports, Male’, Maldives March 2011, enumerator Ø Surveying experience
Ministry of Health and Gender, Male’, Maldives January 2011, intern Ø Creating and updating a database regarding allowances for people with disabilities
Leadership Academy, Male’, Maldives November 2011, volunteer Ø Volunteer at a camp for children aged 4 to 12 teaching them essential life skills
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