2020 Annual Operations Report

2020 Annual Operations Report 2020 ANNUAL SUMMARY Due to pending legislative changes becoming effective January 1, 2020, we expected it to be a unique year. However, we did not expect the extra challenges presented in maintaining a business during a worldwide pandemic. Beginning the first of the year, the following legislative changes took place: • “Life of a locate request” changed from 10 working days to 20 working days • Two working day notice begin start of next business day There were two trends identified as a result of these legislative changes. With the change in the life of a locate request extended to 20 working days, it allowed an excavator to work under a valid locate request for a longer period of time before a new locate request number needed to be initiated. As a result of this, Alabama 811 saw a reduction of approximately 50%+ in the number of “update” locate request for 2020 as compared to the previous year. Also, with the two working day notice change that no longer included the day of notification and the “clock” set to begin the start of the next business, we saw the trend change of when the bulk of locate requests were being processed. The trend has moved from the early morning hours during the first of the week to more mid-week and mid-day. This has resulted in altering staffing hours to accommodate the inbound volume. For the year 2020, our locate request volume was only down approximately 8% even with the higher reduction in updated requests. We did see a continued growth in professional excavator activity, but also saw an increase in the number of locate requests by homeowners as compared to the year before. Much of this is due to the increased home improvement store patronage with more people working from and staying home due to the pandemic recommendations. The new enforcement entity, Alabama Underground Damage Prevention Authority was formalized during 2020 with appointment of Authority members, development of administrative procedures, and establishment of a website (www.alupda.org). Alabama 811 has worked closely with the Authority in assisting with its formation as well as education of the damage prevention and enforcement processes. Enacted legislative changes will continue into 2021, with the bulk of underground facility owners joining Alabama 811 to comply with the requirements for all underground facility owners to be a member by January 2022. In addition, the requirement on facility owners to provide a positive response back to the excavator was enacted as of January 1, 2021. Alabama 811 continues to work with all stakeholders to ensure a strong and effective damage prevention program. As new law changes are enacted, we are dedicated to helping those impacted by these changes to be aware and educated to keep Alabama safe. As always, we thank our membership and the excavating community for making safety a top priority and always contacting 811 before all excavation projects. Annette R. Bowman Executive Director February 22, 2021 ALABAMA 811 MEMBERSHIP LIST 472 Members 12/31/2020 ADB Companies Black Box Network Services, Inc. – Gov. AT&T/D Solutions AT&T/T Black Warrior Electric Air Products & Chemicals Black Warrior Methane Corporation Alabama Department of Transportation Blount County Water Authority Alabama Department of Transportation SW Bluestream Professional Services Region Boaz Gas Board Alabama Power Company Boaz Water and Sewer Board Alabama Power Central Alabama Generating BP Products North America Alabama Wastewater Systems, LLC Breitburn Operating Alabaster, City of Brent Utilities Board, City of Alabaster Water Board Brewton, City of AlaTenn Pipeline Company Bridgeport Utilities Albertville Municipal Utilities Board Bright House Networks Alexander City, City of Brindlee Mountain Telephone Company American Midstream (Alabama Intrastate), Inc. Brookside, Town of American Traffic Solutions Buckeye Partners LP American Water Buhl, Elrod & Holman Water Authority Andalusia Utilities Board Butler, Town of Utilities Board Anniston Army Depot Cable Alabama Corporation Anniston Water Works and Sewer Board Cable One Arapaho Communications, LP Cable Options Ardmore Telephone Calera Gas, LLC Asbury Water System, Inc. Calera Water & Gas Board Ashford, City of Calhoun County Water Authority Ashton Place Apartments Camellia Communications Athens Utilities, City of Camp Hill, Town of Auburn Water Works Board, City of Canadian National Railway Bakerhill Water Authority Carbon Hill Housing Authority Baldwin County Commission Carbon Hill Utilities Board Baldwin County EMC Carroll’s Creek Water Authority Baldwin County Sewer Service Castleberry Telephone Company Bay Gas Storage Company, Inc. Cave Spring, City of Bayou La Batre Utilities Center Point Terminal Chickasaw LLC Bear Communications Central Alabama Electric Cooperative Bear Creek/Hackleburg Housing Authority Central Talladega County Water District Beauregard Water Authority Central Water Works Belforest Water System Centre Water Works and Sewer Board Berry, Town of Centreville Water Berry Housing Authority CenturyLink Bessemer Water CenturyTel of Alabama Beulah Utilities District Charter Communications of Alabama Bioflow – Russell Lands, Inc. Charter Communications – Lanett Birmingham Water Works Cherokee Electric Cooperative Black Bear Transmission Cherokee Water and Gas Department Black Belt Energy Childersburg Water, Sewer & Gas Board Children’s of Alabama ALABAMA 811 MEMBERSHIP LIST Chilton Water Authority Dothan Utilities CITGO Petroleum Corporation Douglas Pipeline Clarke-Mobile Counties Gas District Douglas Water Authority Clay County Water Authority Drummond Company, Inc. Cleburne County Water Authority DukeNet Communications, LLC Cleveland Utilities, Town of East Alabama Water District Coffee County Water Authority East Brewton Water Works & Sewer Board Coffeeville Utilities East Central Baldwin Water Authority Coker Water Authority, Inc. East Central Gas District Colbert County Rural Water System East Cullman Water System Colonial Pipeline East Lowndes Water Association Columbia Square Apartments Elmore County Water and Sewer Columbiana, City of Englewood Hulls Water System Columbiana Water Board Enterprise Products Tri-State Comcast Cable Communications (Dothan) Enterprise Public Works, City of Comcast Cablevision of Gadsden Enterprise Water Works Board Comcast Cablevision (Huntsville) Enviro-Systems, LLC Comcast Cablevision (Mobile) Escambia Operating Company, LLC Comcast Cablevision of the Shoals Eufaula Water Works & Sewer Board Comcast Cablevision (Tuscaloosa) Eva Sewer Dept, Town of Cooperative District for Northeast Alabama Gas Fairhope Utilities Coosa Bend Apartments Falkville, Town of Coosa Valley Electric Cooperative Farmers Telephone Co-Op, Inc. Coosa Valley Water Supply Fayette Gas Board Cordova Water and Gas Fayetteville Water Authority Covington Electric Cooperative, Inc. Fiberlight Cowarts, Town of Five Point Sewer District Crown Castle Flint Electric Membership Corporation Cullman County Water Department Flomaton, Town of Cullman Electric Cooperative Florala Gas Department Cullman-Jefferson Counties Gas District Florence, City of Cullman Power Board Florence Housing Authority Cullman Water Department, City of Florida Gas Transmission Company Dadeville Housing Authority Fort Payne Water Works Dadeville Water Supply & Gas Board Freebird Gas Storage Dale County Water Authority Freemanville Water System, Inc. Daphne Utilities Board, City of Frontier Communications of Alabama DCP Midstream, LLC Frontier Communications of Lamar Co. Decatur Housing Authority Frontier Communications of the South Decatur Utilities Fultondale Gas Board DeKalb-Cherokee Counties Gas District Gadsden Water Works and Sewer Board Demopolis CATV Company Garden City, Town of Demopolis Water Works and Sewer Board GC&E Systems Group, Inc. Diverse Power Genesis Crude Oil, L.P. Dixie Electric Cooperative Geneva County Gas District Dixie Pipeline Company Georgiana Housing Authority Dora Utilities Gigafy, LLC ALABAMA 811 MEMBERSHIP LIST Gilbertown, Utilities Board of Joe Wheeler EMC Goodwater Water Works Johnson Crossing Water System Gordo, Town of J P Oil Alabama, LLC Grand Bay Water Works Board, Inc. Kellyton Water System Graysville Utilities Kinder Morgan Great Southern Wood Knology/Dothan Greenhill Water & Fire Protection Authority KNOLOGY – Columbus, GA GTC, Inc. KNOLOGY of Montgomery Guin Housing Authority Kushla Water District Gulf Shores, Utilities Board of the City of Lafayette, City of Gulf South Pipeline Lamar County Gas District GulfSafe Lamar County Water System Gulfstream Natural Gas System, LLC Land and Natural Resources Development, Inc. Gulf Telephone Company Lanett, City of Guntersville Electric Board Lanett Housing Authority Guntersville Water Board Leeds Water Works Haleyville Housing Authority Lemoyne Water System, Inc. Hamilton Blvd, LLC / Crowder Gulf Liberty Utilities (Peach State Natural Gas) Corp. Hamilton Housing Authority Limestone County Water & Sewer Authority Hamilton Water & Sewer Dept., City of Lincoln, City of Hanceville Housing Authority Linde Gas, Inc. Hanceville Water & Sewer Board, City of Linden, City of Harbor Communications, LLC Lindsey Communications Hargray of Alabama, LLC Lineville Housing Authority Harpersville Water Board Lineville Waterworks and Sewer Board Hartselle Utilities Board Livingston, City of Utility Board Harvest Monrovia Water Authority Loachapoka Water Authority Hayneville Telephone Company, Inc. Loxley, Town of Hilcorp Energy Company Lynn Water Works Hoover, City of M2 Connections, a division

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