2019 ANNUAL SUMMARY

After many years of working toward strengthening Alabama’s Underground Damage Prevention Legislation, on June 6, 2019, Governor Kay Ivey signed the Senate Bill 315, which updated the Alabama Underground Damage Prevention Law. The purpose of the Underground Damage Prevention Law is to safeguard against injury and loss of life due to excavation or demolition and to protect underground facilities from costly damage and the interruption of utility or other services to the general public. In order to more effectively achieve the purpose of this act, Senate Bill 315 was enacted to strengthen membership requirements in the state’s One-Call Notification System and strengthen enforcement of and penalties for violations of the Underground Damage Prevention Act.

The following are the highlights of changes that went into effect with the passage of this bill. Membership: • This bill requires all underground utility owners to become a member of the state wide One-Call Notification System for receiving excavation and demolition notifications, and removes option for utility owner to operate their own in-house notification system. There is a seven-year sunset on the membership requirement. • Increases Public Service Commission regulatory oversight of the One-Call Notification System through additional annual reporting requirements. Alabama 811 is currently certified by the PSC and serves as the One-Call Notification System. • Provides for phased-in membership of new members over a two-year period based on their size. • Grants relief to excavators for damages to underground facility should the owner of the underground facility failed to join the One-Call Notification System. Enforcement: • Creates the Underground Damage Prevention Authority, made up of stakeholders, which reviews violations and renders penalties and fines for violations of the act. • Establishes and defines a tiered set of civil penalties and fines for violations of the act. • Establishes an Underground Damage Prevention Fund funded by penalties recovered for violations of the act. Fund expenditures shall be at the discretion of the Authority to carry out its duties and excess funds shall be used to support public awareness, training and education related to Underground Damage Prevention. Other improvements: • Limits the liability of an excavator for damages caused to underground facility if excavator has complied with act, if the facility owner received locate notification yet failed to mark their facilities in compliance with the act, and damage was a direct result of the failure to locate. • Grants relief from physical marking of facilities, with conditions, if a member facility owner does not have accurate information regarding exact location of their facilities. • Requires facility owner to provide a positive response to One-Call Notification System once they have determined the facility owner is not impacted at the excavation site or has marked the facility. (Requirement would take effect 12 months after law is enacted.) • Extends life of locate request from 10 to 20 working days for excavation and from 20 to 30 days for blasting. • Extends length of time a facility owner has to mark their facility at an excavation site to two full working days, not counting the day the notification is made.

With these changes going into effect on January 1, 2020, much work was completed behind the scenes during 2019 to educate both existing and potential facility owner members and the excavating community on the changes that were to come. Programing changes and updates to the locate request software, GeoCall, were completed for the in-house team, the web port and the mobile application users.

As we move into 2020, we will be closely watching what impact these changes make to the locate request volume, more timely response time to these locate requests and hopefully reduction in damages. As always, we thank our membership and the excavating community for making safety a top priority and always contacting 811 before all excavation project.

Annette R. Reburn Executive Director

ALABAMA 811 MEMBERSHIP LIST AT&T/D Boaz Water and Sewer Board AT&T/T Boston, Housing Authority of Air Products & Chemicals BP Products North America Alabama Department of Transportation Breitburn Operating Alabama Department of Transportation SW Brent Utilities Board, City of Region Brewton, City of Alabama Power Company Bridgeport Utilities Alabama Wastewater Systems, LLC Bright House Networks Alabaster, City of Brindlee Mountain Telephone Company Alabaster Water Board Brookside, Town of AlaTenn Pipeline Company Buckeye Partners LP Albertville Municipal Utilities Board Buhl, Elrod & Holman Water Authority Alexander City, City of Butler, Town of Utilities Board American Midstream Cable Alabama Corporation American Midstream (Alabama Intrastate), Inc. Cable One American Traffic Solutions Cable Options American Water Calera Gas, LLC Andalusia Utilities Board Calera Water & Gas Board Anniston Army Depot Camellia Communications Anniston Water Works and Sewer Board Camp Hill, Town of Arapaho Communications, LP Canadian National Railway Ardmore Telephone Carbon Hill Housing Authority Ashford, City of Carbon Hill Utilities Board Ashton Place Apartments Carroll’s Creek Water Authority Athens Utilities, City of Cave Spring, City of Auburn Water Works Board, City of Center Point Terminal Chickasaw LLC Bakerhill Water Authority Central Alabama Electric Cooperative Baldwin County Commission Central Talladega County Water District Baldwin County EMC Central Water Works Baldwin County Sewer Service Centre Water Works and Sewer Board Bay Gas Storage Company, Inc. Centreville Water Bayou La Batre Utilities CenturyLink Bear Communications CenturyTel of Alabama Bear Creek/Hackleburg Housing Authority Charter Communications of Alabama Beauregard Water Authority Charter Communications – Lanett Belforest Water System Cherokee Electric Cooperative Berry, Town of Cherokee Water and Gas Department Berry Housing Authority Childersburg Water, Sewer & Gas Board Bessemer Water Children’s of Alabama Beulah Utilities District Chilton Water Authority Bioflow – Russell Lands, Inc. CITGO Petroleum Corporation Birmingham Water Works Clarke-Mobile Counties Gas District Black Belt Energy Clay County Water Authority Black Box Network Services, Inc. – Gov. Cleburne County Water Authority Solutions Coffee County Water Authority Black Warrior Electric Coker Water Authority, Inc. Black Warrior Methane Corporation Colbert County Rural Water System Blount County Water Authority Colonial Pipeline Boaz Gas Board Columbia Square Apartments ALABAMA 811 MEMBERSHIP LIST Columbiana, City of Enterprise Public Works, City of Columbiana Water Board Enterprise Water Works Board Comcast Cable Communications (Dothan) Enviro-Systems, LLC Comcast Cablevision of Gadsden Escambia Operating Company, LLC Comcast Cablevision (Huntsville) Eufaula Water Works & Sewer Board Comcast Cablevision (Mobile) Eva Sewer Dept, Town of Comcast Cablevision of the Shoals Exxon Mobil Corporation Comcast Cablevision (Tuscaloosa) Fairhope Utilities Cooperative District for Northeast Alabama Gas Falkville, Town of Coosa Bend Apartments Farmers Telephone Co-Op, Inc. Coosa Valley Electric Cooperative Fayette Gas Board Coosa Valley Water Supply Fayetteville Water Authority Cordova Water and Gas Five Point Sewer District Covington Electric Cooperative, Inc. Flint Electric Membership Corporation Cowarts, Town of Flomaton, Town of Crown Castle Florala Gas Department Cullman County Water Department Florence, City of Cullman Electric Cooperative Florence Housing Authority Cullman-Jefferson Counties Gas District Florida Gas Transmission Company Cullman Power Board Fort Payne Water Works Cullman Water Department, City of Freebird Gas Storage Dadeville Housing Authority Freemanville Water System, Inc. Dadeville Water Supply & Gas Board Frontier Communications of Alabama Dale County Water Authority Frontier Communications of Lamar Co. Daphne Utilities Board, City of Frontier Communications of the South DCP Midstream, LLC Fultondale Gas Board Decatur Housing Authority Garden City, Town of Decatur Utilities Genesis Crude Oil, L.P. DeKalb-Cherokee Counties Gas District Geneva County Gas District Demopolis CATV Company Georgiana Housing Authority Demopolis Water Works and Sewer Board Gilbertown, Utilities Board of Diverse Power Gordo, Town of Dixie Electric Cooperative Grand Bay Water Works Board, Inc. Dixie Pipeline Company Graysville Utilities Dora Utilities Great Southern Wood Dothan Utilities Greenhill Water & Fire Protection Authority Douglas Pipeline GC&E Systems Group, Inc. Douglas Water Authority GTC, Inc. Drummond Company, Inc. Guin Housing Authority DukeNet Communications, LLC Gulf Shores, Utilities Board of the City of East Alabama Water District Gulf South Pipeline East Central Baldwin Water Authority GulfSafe East Central Gas District Gulfstream Natural Gas System, LLC East Cullman Water System Gulf Telephone Company East Lowndes Water Association Guntersville Electric Board Elmore County Water and Sewer Guntersville Water Board Englewood Hulls Water System Haleyville Housing Authority EnLink Midstream Hamilton Blvd, LLC / Crowder Gulf Enterprise Products Tri-State Hamilton Housing Authority ALABAMA 811 MEMBERSHIP LIST Hamilton Water & Sewer Dept., City of Livingston, City of Utility Board Hanceville Housing Authority Loachapoka Water Authority Hanceville Water & Sewer Board, City of Loxley, Town of Harbor Communications, LLC Lynn Water Works Harpersville Water Board M2 Connections, a division of JKM Consulting, Hartselle Utilities Board Inc. Harvest Monrovia Water Authority Madison, City of, Public Works Department Hayneville Telephone Company, Inc. Madison, City of Water and Wastewater Hilcorp Energy Company Magellan Midstream Partners, L.P. Hoover, City of Maplesville Waterworks & Gas Board Huguley Water and Fire Protection Marathon Petroleum - MPLX Terminals Hunt Refining Company Marshall County Gas District Huntsville, City of Marshall Dekalb Electric Cooperative Huntsville, City of Water Pollution Control MCB Water Authority Huntsville Housing Authority MCI Telecommunications Huntsville Utilities, Electric, Gas and Water McCall Water System, Inc. InLine Mediacom Integra Water Mediacom – Huntsville Interstate Fibernet Messer North America Chickasaw LLC Iris Networks Millry Telephone Company, Inc. Island Fiber Mitchell Water System, Inc. Jabsco Oil Operating, LLC Mobile, City of Jacksonville Gas Water & Sewer Board Mobile Area Water and Sewer Service Jemison Water Department Mobile County Water, Sewer and FPD Jenkins Brick Company MonCre Telephone Cooperative, Inc. Joe Wheeler EMC Monroe Gas Storage, LLC Johnson Crossing Water System Monroeville Water Works J P Oil Alabama, LLC Montevallo Water Works Kinder Morgan Moulton Gas Board, Town of Kellyton Water System Moundville Telephone Knology/Dothan Mount Vernon Water & Gas KNOLOGY of Montgomery Mulga, Town of KNOLOGY – Columbus, GA Munford Water Authority Kushla Water District Muscle Shoals Electric Board Lafayette, City of Muscle Shoals, Utilities Board of the City of Lamar County Gas District Myrtlewood Water System Lamar County Water System National Telephone of Alabama DBA TEC Land and Natural Resources Development, Inc. New Brockton Water Works & Sewer Board Lanett, City of New Hope Telephone Cooperative Lanett Housing Authority New Site, Town of Lemoyne Water System, Inc. North Alabama Gas District Liberty Utilities (Peach State Natural Gas) Corp. North Baldwin Utilities Limestone County Water & Sewer Authority Northeast Morgan County Water Authority Lincoln, City of Northport Utilities, City of Linde Gas, Inc. Northwest Alabama Gas District Linden, City of Notasulga, Town of Lindsey Communications Oakman Telephone Lineville Housing Authority Otelco Telephone, LLC Lineville Waterworks and Sewer Board Otelco Telephone, LLC / Blountsville Division ALABAMA 811 MEMBERSHIP LIST Otelco Telephone, LLC / Walnut Grove Shell Chemical Oneonta Utilities Board Silverhill, Town of Opelika Housing Authority Singing River Electric Cooperative Opelika Power Services Sklar Exploration Co. LLC Opelika Water Works Slocomb Water Works & Sewer Board Opp Housing Authority Smiths Water and Sewer Authority Orange Beach Wastewater Treatment Plant Somerville, Town of Orange Beach Water Authority South Alabama Electric Cooperative Owassa Brownville Water Authority South Alabama Gas District Owens Cross Roads Water Authority South Alabama Utilities Palmer Petroleum, Inc. Southcross Energy GP, LLC Park City Water Authority Southeast Alabama Gas District Parker Creek Water Company LLC Southeast Supply Header Pea River Electric Cooperative Southern Earth Sciences, Inc. Pelham Water Southern Light, LLC Perdido Bay Water, Sewer & FPD Southern Natural Gas PGP Operating, LLC Southern Pine Electric Cooperative Phil Campbell Water Works & Sewer Board Southern Company Pipelines Pickens County Natural Gas District Southwest Alabama Water Authority Pickens County Water Authority Spanish Fort Water System Piedmont Water, Gas & Sewer Board Spectra Energy Transmission Pine Belt Telephone Company Spire Alabama Pine Bluff Water Authority Spire Gulf Pine Energies, Inc. Spring Valley Water System Pioneer Electric Cooperative, Inc. Sprint Plains Marketing, LP Steele Valley Brook, LLC Plantation Pipeline Company Stevenson, Utilities Board of the Town of Poarch Creek Indians Utilities Authority Stewartville Water Authority Praxair, Inc. Sulligent Housing Authority Priceville, Town of Sumiton Gas Board Prichard Water and Sewer Board, City of Summerdale, Town of Red Bay Water and Gas Summit Alabama Operating Company Riviera Utilities Sylacauga Housing Authority Roanoke Telephone Company Sylacauga Utilities Board Roanoke, Utilities Board of the City of SyncGlobal Telecom Robertsdale, City of Talladega Housing Authority Rockford Water & Gas Talladega Water and Sewer Board Russellville Gas Board Tallapoosa River Electric Cooperative Saraland Water Service Tallassee, City of Sardis Water and Sewer Tallassee Housing Authority Satsuma Water & Sewer TDS Telecom – Butler, Goshen, Grove Hill Scottsboro Electric Power Board TDS Telecom - Centre Scottsboro Housing Authority Telepak Networks, Inc. Scottsboro Water, Sewer & Gas Board Tenaska Alabama Partners, LP Sellers Station Water System Tennessee Gas Pipeline Company Selma Housing Authority Texas Eastern Transmission Corp. SG Resources, Mississippi, LLC Thorsby, Town of Sheffield Utilities Time Warner Cable – Dothan & Enterprise Shelby County Water Services Tiya Support Services, Inc. ALABAMA 811 MEMBERSHIP LIST Tombigbee Electric Cooperative, Inc. Wiregrass Electric Cooperative Transcontinental Pipeline York, City of Tri Community Water System Zayo Group, LLC Troy Cablevision, Inc. Troy, City of Trussville Utilities Turnerville Water and F.P.D. Tuscaloosa, City of 442 Members Tuscumbia Heights Apartments 12/31/19 Tuscumbia Housing Authority Tuscumbia Public Works, City of Tuscumbia Utilities Tuskegee, Utilities Board of Union Springs Telephone Company Union Springs Utilities Uniti Fiber, Inc University of Alabama University of Alabama in Huntsville Upper Sand Mountain Gas District & Dekalb- Urban Oil & Gas, LLC Uriah Water System U S Amines US Steel Utility Safety and Design, Inc. (USDI) VAW Water System, Inc. Vernon Housing Authority Vernon Water and Sewer Board Venture Oil and Gas, Inc. Vina Natural Gas Vincent Water Board, Town of W & T Offshore, Inc. Wadley, Town of Wall Street Water Authority Walnut Hill Water Authority Walter Black Warrior Basin, LLC Warrior River Water Authority Weatherly Utility Services, LLC Wedowee, Town of West Escambia Utilities West Jefferson Gas System West Morgan – East Lawrence Water Authority Wheeler Basin Natural Gas Whitehouse Water System Wide Open West Wilcox County Gas District Williams Field Services Wilton, Town of Windstream Communications, Inc. Winfield Water Works and Sewer Board ASSOCIATE MEMBERS

USIC LOCATING SERVICE, INC. 11640 Arbor Street, Suite 200 Omaha, NE 68144 (800) 778-9140

STAKE CENTER LOCATING, INC. 2920 Directors Row Salt Lake City, UT 84101 Contact: Tony Belford (801) 364-1063

HOMEWOOD PUBLIC WORKS – Permitting only

SUPPORTING MEMBERS

ALABAMA UTILITY PROTECTION SERVICES, INC. 406 5th Avenue N, Suite 4 Oneonta, AL 35121 (205) 237-8888 [email protected]

GO LOCO PROMOS 1446 Montgomery Hwy Suite B Vestavia, AL 35216 Contact: Karen Vernon (205) 491-3131

PROJECT RESOURCES GROUP (PRG) 1819 East Blvd Charlotte, NC 28203 Contact: Vince Fierimonte (910) 239-2390 [email protected]

SAIN ASSOCIATES 2 Perimeter Park South Suite 500 E Birmingham, AL 35243 Contact: Dan Mellott (205) 940-6420 [email protected] Alabama 811 Historical Locate Request Volume 2016-2019

MONTH INCR % 2017 INCR % 2018 INCR % 2019 INCR % JAN 4,590 14% 48,423 11,765 32% 46,020 (2,403) -5% 49,428 3,408 7% FEB 9,490 32% 45,647 6,452 16% 43,547 (2,100) -5% 48,230 4,683 11% MAR 8,411 23% 54,470 8,972 20% 50,980 (3,490) -6% 54,815 3,835 8% APR 5,189 13% 50,372 5,926 13% 53,476 3,104 6% 59,139 5,663 11% MAY 7,237 18% 54,874 7,867 17% 55,903 1,029 2% 59,434 3,531 6% JUN 10,008 23% 52,609 (1,274) -2% 53,361 752 1% 53,571 210 0% JUL 5,193 12% 48,740 494 1% 52,382 3,642 7% 58,744 6,362 12% AUG 12,428 30% 53,425 (908) -2% 55,959 2,534 5% 54,418 (1,541) -3% SEP 5,911 14% 45,382 (1,972) -4% 44,811 (571) -1% 53,565 8,754 20% OCT 6,685 17% 51,558 5,974 13% 52,999 1,441 3% 55,420 2,421 5% NOV 13,771 46% 43,222 (447) -1% 40,236 (2,986) -7% 43,827 3,591 9% DEC 10,195 32% 35,590 (6,405) -15% 35,301 (289) -1% 39,366 4,065 12% Total 99,108 22% 584,312 36,444 7% 584,975 663 0% 629,957 44,982 8% 65,000 Locate Request Volume Comparison 2017 - 2019

60,000

55,000

50,000

45,000

40,000

35,000

2017 2018 2019

30,000 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Locate Request Volume 12 Month Moving Totals 2017-2019

700,000

650,000

600,000

550,000

500,000

Ticket Volume

450,000 Linear (Ticket Volume)

400,000 Jun-17 Jun-18 Jun-19 Dec-16 Sep-17 Dec-17 Sep-18 Dec-18 Sep-19 Dec-19 Mar-17 Mar-18 Mar-19 Alabama 811 Historical Report of Call Volume 2016-2019

MONTH 2016 INCR. % 2017 INCR. % 2018 INCR. % 2019 INCR. % Jan 14,445 198 1% 16,679 2,234 15% 16,034 (645) -4% 16,704 670 4% Feb 15,283 1,976 15% 15,841 558 4% 15,521 (320) -2% 15,704 183 1% Mar 18,631 1,662 10% 20,041 1,410 8% 19,165 (876) -4% 17,122 (2,043) -11% Apr 18,452 345 2% 18,143 (309) -2% 20,176 2,033 11% 20,893 717 4% May 18,982 1,079 6% 19,372 390 2% 19,810 438 2% 17,890 (1,920) -10% Jun 19,987 1,005 5% 17,885 (2,102) -11% 17,370 (515) -3% 15,442 (1,928) -11% Jul 17,310 (1,245) -7% 17,461 151 1% 18,975 1,514 9% 16,731 (2,244) -12% Aug 19,528 1,837 10% 19,271 (257) -1% 22,744 3,473 18% 16,141 (6,603) -29% Sep 17,765 139 1% 16,291 (1,474) -8% 16,179 (112) -1% 16,140 (39) 0% Oct 18,843 2,161 13% 18,530 (313) -2% 16,966 (1,564) -8% 15,791 (1,175) -7% Nov 16,537 2,677 19% 15,749 (788) -5% 13,960 (1,789) -11% 12,158 (1,802) -13% Dec 13,252 241 2% 11,235 (2,017) -15% 12,142 907 8% 10,956 (1,186) -10%

Total 209,015 12,075 6% 206,498 (2,517) -1% 209,042 2,544 1% 191,672 (17,370) -8% 28,000 Call Volume Comparison 2017-2019 27,000

26,000

25,000

24,000

23,000

22,000

21,000

20,000

19,000

18,000

17,000

16,000

15,000

14,000

13,000

12,000

11,000

10,000 1 2 3 4 5 6 7 8 9 10 11 12

2017 2018 2019 250,000

Call Volume 12 Month Moving Totals 240,000

230,000

220,000

210,000

200,000

190,000

180,000

170,000

160,000

150,000

Dec-16 Mar-17 Jun-17 Sep-17 Dec-17 Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19 Sep-19 Dec-19 12 Month Moving Total 700,000 Call Volume compared to Locate Request Volume

600,000

500,000

Locate Request Volume

Call Volume 400,000 Linear (Locate Request Volume)

Linear (Call Volume)

300,000

200,000

100,000 Dec-16 Apr-17 Aug-17 Dec-17 Apr-18 Aug-18 Dec-18 Apr-19 Aug-19 Dec-19 EXCAVATOR LOCATE REQUESTS WITH LESS THAN 48 HOUR NOTICE 2019

TOTAL MONTH EMERGENCY SHORT NOTICE NORMAL LOCATE REQUESTS PERCENTAGE

January 2,368 1,860 45,200 49,428 9% February 2,021 1,868 44,341 48,230 8% March 2,217 2,372 50,226 54,815 8% April 2,317 2,477 54,345 59,139 8% May 2,347 2,726 54,361 59,434 9% June 2,204 2,325 49,042 53,571 8% July 2,405 2,066 54,273 58,744 8% August 2,520 2,067 49,595 54,182 8% September 2,613 2,340 28,966 33,919 15% October 2,456 2,170 51,139 55,765 8% November 2,120 1,548 40,161 43,829 8% December 1,980 1,285 36,101 39,366 8%

TOTAL 27,568 25,104 557,750 610,422 9%

Average Speed of Answer Historical Chart 2016 - 2019

2016 2017 2018 2019 January 0:16 0:16 0:17 0:18 February 0:14 0:19 0:18 0:27 March 0:18 0:25 0:38 0:23 April 0:21 0:25 0:37 0:16 May 0:29 0:22 0:30 0:18 June 0:25 0:19 0:20 0:14 July 0:21 0:19 0:15 0:15 August 0:17 0:14 0:13 0:13 September 0:16 0:17 0:12 0:26 October 0:21 0:18 0:13 0:01 November 0:24 0:19 0:19 0:19 December 0:15 0:15 0:14 0:17

Yearly Average 0:19 0:19 0:20 0:18 Remote Entry for Locate Requests 2015-2019

700,000

629,957

600,000 585,316 584,975 547,868

500,000

436,394

400,000 370,970

315,161 304,597 300,000 257,217

200,000 177,299

100,000

31% 47% 52% 54% 59% - 2015 2016 2017 2018 2019

Total Locate Requests Remote Locate Requests MEMBER Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 YTD 2019 TOTAL 436,000 426,896 482,332 515,667 513,660 457,888 500,715 462,372 455,151 475,464 380,970 340,434 5,447,549 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF!

Air Products & Chemicals 114 126 294 92 110 140 115 120 140 165 70 100 1,586 Alabama Department of Transporation 1,198 1,737 1,805 1,994 1,862 1,498 1,541 1,644 1,748 1,723 1,313 991 19,054 Alabama Department of Transporation - SW Region 121 138 126 101 112 112 160 108 123 106 95 1,302 Alabama Power - Birmingham Div. - APC1CL 13,043 14,223 15,660 16,758 16,343 13,430 13,731 13,173 12,639 14,584 12,230 10,622 166,436 APC1SH 330 330 309 339 258 306 288 336 237 333 228 243 3,537 Eastern Div. - APC2CL 3,558 3,712 3,914 3,823 3,768 3,679 3,591 3,167 3,220 3,470 2,295 1,950 40,147 Southern Div. - APC3CL 6,045 5,443 6,032 6,814 7,417 5,567 6,861 6,113 5,281 4,971 4,021 3,608 68,173 Western Div. - APC4CL 3,229 2,734 3,468 3,921 4,038 3,891 4,425 3,978 3,744 3,577 3,075 2,769 42,849 Mobile Div. - APC5CL 5,835 5,328 6,420 6,616 6,656 5,328 5,350 4,444 4,550 5,212 3,823 3,359 62,921 Southeast Div. - APC6CL 1,918 1,744 1,819 2,180 2,423 1,723 1,672 1,652 1,575 1,765 1,258 1,041 20,770 Fort Rucker 112 88 116 106 105 56 73 58 89 122 68 73 1,066 APC9IT 207 234 220 202 229 201 182 183 138 228 136 172 2,332 Alabama Wastewater Systems, LLC 92 226 278 291 364 339 352 360 337 340 298 358 3,635 Alabaster, City of 263 277 329 353 398 338 293 319 337 332 308 309 3,856 Alabaster Water Board 264 269 311 356 417 401 329 326 327 332 309 310 3,951 Alabaster Water Board - E 120 125 110 75 115 115 80 145 145 130 85 65 1,310 ALATENN Pipeline Company 72 64 96 50 48 64 54 50 52 72 62 54 738 Alexander City, City of 130 153 206 215 190 189 201 168 194 182 132 105 2,065 Albertville Municipal Utilities Board 211 75 97 137 99 113 120 102 98 84 86 72 1,294 American Midstream 210 183 275 288 258 292 249 216 228 242 164 165 2,770 American Midstream - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - American Midstream - Fax 0 0 0 0 0 0 0 0 0 0 0 0 - American Midstream - Chatom 0 0 1 2 1 1 2 0 0 0 13 0 20 American Midstream (Alabama Intrastate), Inc. 22 39 32 36 27 71 66 49 37 29 20 21 449 American Traffic Solutions 80 56 29 71 41 50 47 55 63 66 63 55 676 American Water 117 82 122 118 102 64 91 99 112 139 82 88 1,216 American Water - emergency 0 0 0 1 0 0 1 0 0 1 1 1 5 Andalusia Uitility Board 72 61 72 74 57 81 78 94 77 100 54 57 877 Anniston Army Depot 4 14 8 8 8 2 44 Anniston Water Works and Sewer Board 671 745 721 366 268 294 266 320 594 530 290 260 5,325 Arapaho Communications, LP 0 2 3 2 4 1 2 2 3 3 1 0 23 Ardmore Telephone 1,252 924 1,036 1,360 1,356 1,376 1,484 1,480 1,284 1,160 896 1,468 15,076 Ardmore Telephone - emergency 6 3 5 7 1 4 6 5 5 2 5 5 54 Ashford, City of 17 20 3 15 17 13 12 8 6 12 3 5 131 Ashton Place Apartments 19 8 8 7 10 24 24 18 6 28 36 14 202 A T & T - T 2,081 1,963 2,210 2,618 2,988 2,929 2,911 2,482 2,358 2,576 2,123 1,925 29,164 A T & T - D 41,668 40,457 45,866 49,391 49,744 44,603 48,730 44,580 43,386 44,815 35,730 31,845 520,815 Athens, City of 1,668 1,059 1,401 1,402 1,384 1,272 1,454 1,324 1,358 1,318 1,062 1,159 15,861 Athens, City of - emergency 34 10 22 18 20 30 26 28 23 46 35 16 308 Auburn Water Works 2,346 2,092 2,156 2,642 2,806 2,902 3,666 3,066 2,692 2,492 2,230 1,684 30,774 Auburn Water Works - emergency 480 300 288 384 488 336 560 584 368 648 280 272 4,988 Bakerhill Water Authority 24 31 32 54 54 40 123 48 45 28 22 14 515 Baldwin County Commission 220 259 251 262 293 204 269 221 241 249 202 118 2,789 Baldwin County EMC 1,990 2,038 2,159 2,262 2,110 2,011 2,201 2,036 2,420 2,355 1,726 1,509 24,817 Baldwin County Sewer Service, LLC 1,189 1,293 1,409 1,403 1,439 1,226 1,394 1,417 1,578 1,420 1,075 928 15,771 Baldwin County Sewer Service, LLC - Emergency 22 27 29 25 29 32 33 22 31 32 32 20 334 Bay Gas Storage Company, LTD. 53 135 110 60 88 110 62 68 82 92 70 48 978 Bay Gas Storage Company, LTD. - Emergency 1 2 1 1 4 4 2 0 0 0 0 0 15 Bayou La Batre Utilities 68 45 64 73 69 59 99 66 71 123 39 45 821 Bear Communications 282 1,291 1,320 928 936 4,757 Bear Communications - emergency 2 9 6 17 Beauregard Water Authority 70 100 120 177 160 108 80 142 114 105 87 76 1,339 Belforest Water System 570 682 708 770 742 630 678 728 794 792 502 476 8,072 Berry, Town of 19 20 36 30 44 32 29 18 17 23 21 27 316 Berry Housing Authority 3 2 3 3 2 5 1 2 0 0 2 3 26 Bessemer Water Service 1,347 1,676 1,664 2,135 2,583 2,151 2,002 1,308 1,139 1,619 1,494 1,688 20,806 Beulah Utilities District 59 66 62 61 54 67 78 90 52 53 46 37 725 Bioflow - Russell Lands Inc. 19 25 18 41 40 51 43 31 31 28 28 13 368 MEMBER Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 YTD 2019 Birmingham Water Works 9,901 10,853 11,597 12,417 11,038 9,457 10,042 9,681 8,754 10,207 8,632 7,268 119,847 Black Belt Energy 0 2 1 14 5 1 3 2 1 2 2 2 35 Black Box Network Services, Inc. - Governmental Solutions 69 34 32 31 34 31 20 33 46 24 7 10 371 Black Warrior Electric Membership Corporation 9 5 2 3 7 5 6 3 9 12 4 2 67 Black Warrior Electric Membership Corporation - Emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Black Warrior Methane Corporation 14 29 12 22 14 10 20 16 8 12 6 20 183 Black Warrior Methane Corporation - Emergency 0 0 0 0 0 0 1 0 0 1 0 0 2 Blount County Water Authority 81 146 92 112 109 143 110 112 131 108 76 63 1,283 Blount County Water Authority - emergency 19 8 9 36 Boaz Gas Board 90 154 95 112 110 111 92 102 102 103 69 63 1,203 Boaz Gas Board - Emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Boaz Water and Sewer Board 76 48 48 73 64 62 63 67 61 63 41 50 716 Boston, Housing Authority of 2 4 6 2 0 0 4 2 4 4 6 2 36 BP Products Pipeline North America 23 25 15 16 13 17 11 16 15 21 14 11 197 Brent, City of Utilities Board 138 102 129 135 132 132 96 129 99 91 32 52 1,267 Brewton, City of 79 63 105 97 126 125 101 74 189 152 130 122 1,363 Bridgeport Utilities 27 30 26 21 24 26 25 19 25 24 9 6 262 Bright House Networks 02 - Eufaula 164 122 184 167 196 179 194 175 168 167 131 102 1,949 Bright House Networks 03 - Wetumpka 380 356 395 467 458 419 477 461 463 491 320 355 5,042 Bright House Networks 04 - Escambia/Baldwin 39 22 27 31 20 20 37 14 22 28 10 12 282 Bright House Networks 05 - Genevea/Covington 35 20 23 33 17 17 15 18 8 18 16 18 238 Brindlee Mountain Telephone Company 72 121 151 162 133 113 123 283 260 361 213 265 2,257 Brookside, Town of 37 26 33 24 31 25 24 27 25 18 4 26 300 Buhl Elrod & Holman Water Authority 16 5 12 14 23 19 18 19 18 41 19 17 221 Buckeye Partners, LP 438 500 306 82 30 26 20 18 27 73 164 21 1,705 Butler, Town of Utilities Board 46 58 72 82 86 54 74 56 48 28 36 32 672 Cable Alabama 3,734 3,610 4,032 4,882 3,911 3,517 4,017 3,984 3,896 3,713 3,278 3,024 45,598 Cable Alabama - E 62 50 44 48 43 56 74 65 66 50 44 36 638 Cable Alabama - 02 (PCL) 761 635 824 927 890 733 838 784 828 724 640 661 9,245 Cable Alabama - 02 (PCL) - emergency 10 14 5 29 Cable Options 45 47 65 39 60 44 65 49 73 64 52 43 646 Cable One 206 168 176 215 266 158 170 147 212 208 154 127 2,207 Calera Gas, LLC 0 6 15 9 6 6 9 15 84 36 12 22 220 Calera Water & Gas Board 262 234 289 302 287 284 330 357 404 498 320 277 3,844 Calera Water & Gas Board - Emergency 0 2 6 6 6 6 4 8 7 6 2 0 53 Camellia Communications 144 192 220 228 238 196 388 282 342 238 242 178 2,888 Camellia Communcations - E 4 0 2 18 14 10 10 18 4 6 4 6 96 Camp Hill, Town of 12 5 18 12 12 6 15 8 5 14 5 12 124 Canadian National Railway 428 247 362 462 396 434 304 354 438 770 580 280 5,055 Canadian Nationa Railway - E 1 1 2 4 4 1 3 3 2 4 2 3 30 Carbon Hill Housing Authority 0 0 0 0 0 0 0 0 0 0 0 0 - Carbon Hill Utilities Board 21 10 21 23 20 21 19 25 26 26 26 12 250 Carroll's Creek Water Authority 260 157 225 260 277 385 307 317 338 318 199 184 3,227 Carroll's Creek Water Authority - E 13 2 1 2 7 4 10 6 13 9 3 1 71 Cave Spring, City of 2 8 4 4 5 4 4 8 8 9 4 3 63 Center Point Terminal Chickasaw, LLC 5 3 2 2 2 14 Central Alabama 10 163 149 84 396 Central AL Electric Co-Op - 01 344 314 383 495 554 471 554 507 495 474 317 394 5,302 Central AL Electric Co-Op 261 241 313 321 362 383 437 468 431 372 287 322 4,198 Central Talladega County Water District 11 9 20 31 20 27 24 29 40 53 32 31 327 Central Water Works, Inc. 10 11 9 19 6 16 26 9 8 7 11 9 141 Centre, Town of Water Works and Sewer Board 39 33 33 105 Centre, Town of Water Works and Sewer Board - emergency 1 0 0 1 Centreville Water Works & Sewer Board 33 33 34 46 43 34 44 36 45 45 44 42 479 Centurylink 3,388 3,672 3,885 4,024 3,930 3,175 3,548 3,291 2,883 2,801 2,241 2,128 38,966 Centurytel of Alabama 3,829 3,745 4,335 4,908 4,869 4,270 4,654 4,596 4,439 4,714 3,580 3,208 51,147 Charter Communications of Alabama 25,238 25,212 28,452 31,041 31,430 28,366 30,895 29,081 27,524 28,937 23,531 20,956 330,663 Charter Communications - Lanett 244 352 216 234 234 270 284 275 278 259 193 152 2,991 Cherokee Electric Cooperative 132 184 223 241 253 271 264 293 311 232 168 154 2,726 Cherokee Water and Gas Department 6 19 12 20 16 11 7 10 10 7 7 9 134 Childersburg Water, Sewer and Gas Board 113 163 141 145 153 120 177 114 159 143 90 87 1,605 Children's of Alabama 2 24 20 20 18 20 10 12 4 22 18 32 202 Chilton Water Authority 169 169 211 231 272 233 228 303 238 241 182 197 2,674 Citgo Petroleum Corporation 16 12 20 26 8 16 6 4 4 16 18 6 152 MEMBER Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 YTD 2019 Clarke-Mobile Counties Gas District 432 427 472 504 453 501 434 506 666 561 423 341 5,720 Clarke-Mobile Counties Gas District - E 0 0 0 0 0 0 0 0 0 0 0 0 - Clay County Water Authority 34 67 106 207 Clay County Water Authority - E 2 0 2 Cleburne County Water Authority 78 154 107 110 128 134 120 160 127 204 117 136 1,575 Cleburne County Water Authority - E 0 0 0 0 0 0 0 0 0 0 0 0 - Coffee County Water Authority 35 24 42 33 37 34 42 37 46 57 39 41 467 Coffee County Water Authority - E 0 0 0 0 0 0 0 0 0 0 0 0 - Coker Water Authority, Inc. 38 40 40 50 48 57 74 42 90 114 96 100 789 Colbert County Rural Water System 120 95 97 124 165 130 130 105 123 119 126 176 1,510 Colbert County Rural Water System - Emergency 0 3 3 3 15 21 9 13 11 9 5 19 111 Colonial Pipeline 197 190 184 250 290 214 169 167 186 432 476 158 2,913 Colonial Pipeline - emergency 14 16 14 20 16 22 10 26 12 7 12 5 174 Colonial Pipeline - 02 17 21 21 51 31 35 14 13 24 21 24 40 312 Colonial Pipeline - 02 - emergency 4 2 4 0 8 6 4 0 6 0 0 1 35 Colonial Pipeline - 03 8 11 13 12 12 40 47 24 27 11 12 8 225 Colonial Pipeline - 03 - emergency 0 0 4 2 0 4 0 0 0 1 0 0 11 Columbiana, City of 81 122 108 112 206 182 237 165 276 219 144 153 2,005 Columbiana Water Board 74 92 90 91 141 139 138 96 139 122 95 86 1,303 Comcast Cablevision - Gadsden 840 711 961 854 874 993 1,011 813 725 843 593 373 9,591 Comcast Cablevision - Huntsville 3,628 3,264 3,621 3,898 3,862 3,349 3,859 3,835 3,778 3,672 3,357 3,051 43,174 Comcast Cablevision - Huntsville - E 0 0 0 0 0 0 0 0 0 0 0 0 - Comcast Cablevision - Mobile 3,182 2,717 3,311 3,211 3,519 2,560 2,485 1,991 2,002 2,166 1,625 1,448 30,217 Comcast Cablevision of the Shoals 941 961 1,118 1,229 1,125 1,193 965 949 1,249 963 698 669 12,060 Comcast Cablevision - Tuscaloosa 1,269 1,062 1,253 1,532 1,670 1,563 1,878 1,590 1,360 1,301 84 1,104 15,666 Comcast Cablevision - Dothan 493 481 506 630 556 560 699 601 574 598 534 417 6,649 Consolidated Utility Services 68,419 68,182 76,509 83,334 84,644 73,445 78,512 72,223 69,486 74,226 59,316 52,546 860,842 Cooperative District for Northeast Alabama Gas 5 3 7 4 3 4 4 6 2 7 3 1 49 Coosa Bend Manor Apartments 0 0 0 0 0 0 6 1 1 1 0 0 9 Coosa Valley Electric Cooperative, Inc. 246 259 302 353 245 269 342 250 333 286 276 197 3,358 Coosa Valley Water Supply District 11 12 11 14 17 18 18 16 12 26 11 12 178 Cordova Water and Gas 10 10 8 20 16 7 12 12 24 12 19 6 156 Cordova Water and Gas - E 0 0 0 0 0 0 0 0 0 0 1 0 1 Covington Electric Cooperative 356 207 211 256 273 233 243 262 208 233 210 253 2,945 Cowarts, Town of 27 26 21 29 29 27 24 28 23 27 23 15 299 Cowarts, Town of - E 0 0 0 0 0 0 0 0 0 0 0 0 - Crown Castle 634 702 841 955 956 825 1067 1145 1307 1462 1734 1409 13,037 Cullman County Water Department 602 462 658 882 844 785 824 854 786 828 592 558 8,675 Cullman County Water Department - emergency 9 6 11 6 12 7 10 13 7 9 4 5 99 Cullman Electric Co-Op 585 473 648 852 826 783 860 809 861 853 638 612 8,800 Cullman-Jefferson Gas 2,505 2,116 2,509 2,812 3,000 2,692 3,173 3,047 2,936 2,882 2,036 1,994 31,702 Cullman-Jefferson Gas - emergency 29 34 18 29 20 31 23 31 17 27 17 276 Cullman Power Board 194 159 159 224 170 157 187 232 221 200 189 127 2,219 Cullman Water 265 229 290 379 345 302 318 343 343 340 268 225 3,647 Dadeville Housing Authority 12 12 8 13 2 2 24 18 13 16 6 18 144 Dadeville Water Supply and Gas Board 57 36 51 34 51 29 54 36 51 82 39 42 562 Dale County Water 24 69 59 33 59 244 Daphne Utilities 882 866 1,087 1,129 1,154 1,017 982 1,067 975 1,107 792 644 11,702 Daphne Utilities - emergency 23 33 20 76 DCP Midstream, LLC 54 36 63 24 6 0 9 6 3 3 0 6 210 Decatur Housing Authority 10 2 12 16 9 19 10 11 15 20 13 8 145 Decatur Utilities 1,136 836 1,152 1,200 1,378 1,064 1,176 1,222 1,244 1,085 808 770 13,071 DeKalb-Cherokee Counties Gas 217 265 303 332 358 297 289 328 338 303 227 194 3,451 DeKalb-Cherokee Counties Gas- emergency 13 7 7 6 14 12 14 21 21 14 3 5 137 Demopolis CATV Co 5 6 2 11 6 3 10 7 7 9 7 6 79 Demopolis Water Works and Sewer Board 46 26 30 60 50 39 30 33 40 71 76 63 564 Denbury Onshore, LLC - 02 1 0 2 0 4 0 1 0 0 0 0 0 8 Diverse Power 5 13 10 5 10 12 11 18 33 37 2 7 163 Diverse Power - E 0 1 1 0 1 0 3 0 0 1 0 0 7 Dixie Electric Cooperative 608 559 1,337 779 898 895 977 805 806 810 651 595 9,720 Dixie Electric Cooperative - emergency 2 1 3 4 5 2 9 3 3 1 3 4 40 Dixie Pipeline - 01 64 48 45 82 105 57 128 161 125 75 60 61 1,011 Dixie Pipeline - 01 - emergency 1 0 0 1 1 0 3 1 1 0 0 0 8 Dixie Pipeline - 02 4 4 11 11 10 9 12 7 17 18 7 10 120 MEMBER Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 YTD 2019 Dixie Pipeline - 03 1 3 1 1 0 3 6 4 1 4 6 2 32 Dora Utilities 17 10 10 39 28 12 12 21 6 17 13 18 203 Dothan, City of 828 784 932 1,090 946 946 1,158 1,104 1,078 930 904 698 11,398 Douglas Pipeline 1 0 0 0 0 0 0 1 0 1 0 0 3 Douglas Water Authority 186 152 170 160 180 170 178 204 168 182 120 76 1,946 Drummund Company, Inc. 0 0 0 0 0 0 0 0 0 0 0 0 - Dukenet Communications 117 94 90 123 132 164 154 127 110 125 138 108 1,482 East Alabama Water District 82 88 77 119 128 89 106 136 132 153 85 81 1,276 East Central Baldwin Water Authority 84 56 87 74 89 74 89 74 78 88 50 33 876 East Central Baldwin Water Authority - emergency 0 0 0 0 0 2 0 0 0 0 0 0 2 East Central Gas 92 102 90 129 67 61 63 76 96 107 63 81 1,027 East Cullman Water System, Inc. 68 84 93 141 110 94 99 98 120 91 84 64 1,146 East Lowndes Water Association, Inc. 2 0 3 12 2 6 2 2 2 2 2 1 36 Elmore Water and Sewer Authority 208 216 180 244 848 Elmore Water and Sewer Authority - emergency 10 2 0 1 13 Englewood Hills Water System 52 54 52 65 83 118 142 72 111 94 50 29 922 Enlink Midstream 19 13 21 8 2 0 3 3 1 1 0 2 73 Enterprise Products Tri-State 26 19 23 22 20 10 16 11 9 21 10 18 205 Enterprise Public Works, City of 140 124 176 135 135 120 156 158 142 150 139 91 1,666 Enterprise Water Works Board 190 184 234 190 194 171 227 220 199 219 206 151 2,385 Escambia Operating Company, LLC 18 34 26 40 50 32 44 42 20 34 40 22 402 Enviro-Systems, LLC 15 51 67 41 50 49 27 31 39 48 35 53 506 Eufaula Water Works and Sewer Board 100 80 129 108 115 140 141 149 127 128 97 50 1,364 Eva Sewer Department, Town of 4 4 4 4 5 3 3 3 4 1 1 3 39 Exxon Company, USA - Mobile Bay 48 39 60 21 9 9 11 7 15 9 18 12 258 Fairhope Utilities 1,536 1,574 1,784 1,905 1,898 1,524 1,796 1,678 1,616 1,811 1,429 1,089 19,640 Fairhope Utilities - emergeny 0 0 1 11 8 5 4 5 3 9 8 3 57 Falkville, Town of 9 7 10 14 26 18 18 13 21 15 9 13 173 Farmers Telephone Co-Op, Inc. 264 242 280 370 339 264 263 269 287 324 216 212 3,330 Fayette Gas 114 80 90 76 48 39 38 60 39 83 38 23 728 Fayette Gas - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Fayetteville Water System 26 23 27 34 27 30 38 38 33 30 29 17 352 Five Point Sewer District 8 13 6 9 14 22 13 9 13 10 7 10 134 Flint EMC Electric 6 4 5 2 4 4 4 5 12 8 18 3 75 Flomaton, Town of 17 9 19 25 14 17 35 8 25 22 7 11 209 Florala Gas Department 23 7 3 5 8 9 8 14 7 5 9 4 102 Florida Gas 01 76 52 54 56 40 50 26 26 48 60 24 22 534 Florida Gas 01 - emergency 0 0 1 2 0 0 0 0 0 1 0 1 5 Florida Gas 02 4 10 8 12 8 18 8 2 6 18 18 12 124 Florida Gas 02 - emergency 0 0 1 0 0 0 0 0 0 0 0 0 1 Florence Housing Authority 16 18 16 13 14 26 29 13 15 70 8 9 247 Florence Housing Authority - emergency 0 3 0 3 0 0 0 6 0 0 0 0 12 Florence Electricity Department 733 1,031 999 1,055 943 883 925 873 1,181 990 596 510 10,719 Florence Water and Sewer Department 464 617 602 669 548 556 530 307 753 648 343 330 6,367 Florence Storm Sewer Department 298 348 445 472 369 369 335 494 361 358 232 205 4,286 Florence Natural Gas Department 474 451 570 624 547 537 493 472 701 502 355 295 6,021 Fort Payne Water Works 69 115 120 156 182 107 117 107 152 136 65 60 1,386 Fort Rucker/GC&E Systems Group, Inc. 42 25 37 40 75 41 28 51 39 42 29 45 494 Freebird Gas Storage 1 0 1 0 3 1 8 0 32 4 0 8 58 Freemanville Water System, Inc. 17 23 43 34 34 24 32 28 30 35 31 16 347 Frontier Communications of Alabama 151 132 139 157 115 175 148 132 186 266 106 131 1,838 Frontier Communications of Lamar County 35 31 35 39 44 41 41 52 44 31 19 16 428 Frontier Communications of the South 161 190 189 220 299 236 247 200 173 177 161 134 2,387 Fultondale Gas 263 231 282 293 303 295 244 265 266 315 190 176 3,123 Fultondale Gas - emergency 2 1 2 2 4 0 6 0 6 4 2 6 35 Garden City, Town of 24 3 18 0 12 15 24 12 36 33 21 24 222 Genesis Crude Oi, L.P. 138 114 174 108 81 40 65 125 70 100 115 92 1,222 Geneva County Gas District 37 42 47 65 66 27 34 36 46 59 33 47 539 Georgiana Housing Authority 0 2 0 1 0 0 0 2 1 0 1 0 7 Gilbertown, Utilities Board of 21 44 62 90 81 63 110 102 74 108 70 65 890 Gilbertown, Utilities Board of - emergency 4 0 4 4 8 6 8 8 0 2 0 1 45 Gordo, Town of 14 11 12 17 25 19 32 40 16 13 16 15 230 Grand Bay Water Works, Inc. 77 72 91 84 128 96 98 100 66 116 58 58 1,044 Grand Bay Works Works, Inc. - emergency 1 1 1 1 1 0 1 0 1 1 0 1 9 MEMBER Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 YTD 2019 Graysville Utilities 630 408 79 88 88 87 98 75 86 88 57 79 1,863 Great Southern Wood 2 5 2 9 Greenhill Water & Fire Protection Authority 77 63 64 95 85 86 86 94 64 65 52 37 868 Greenhill Water & Fire Protection Authority - emergency 0 1 0 0 0 1 2 3 1 1 3 0 12 GTC, Inc. 34 13 10 11 21 23 27 36 16 19 16 6 232 Guin Housing Authority 22 16 38 18 6 1 4 5 10 2 0 0 122 Gulf Shores, Utilities Board of the City of 932 922 1,080 1,066 910 940 928 762 1,038 1,192 834 818 11,422 Gulf South Pipeline 159 145 171 60 160 123 141 128 134 188 128 104 1,641 Gulf South Pipleline - emergency 1 1 0 2 4 1 0 1 1 0 2 0 13 Gulf South Pipeline 02 61 82 88 70 81 64 74 78 77 90 57 41 863 Gulf South Pipeline 03 0 9 8 3 2 2 12 15 8 14 19 9 101 Gulf South Pipeline 04 3 6 6 9 3 2 9 0 6 5 3 6 58 Gulf South Pipeline 05 1 2 1 3 1 1 3 0 1 2 1 2 18 Gulf Telephone Company 1,798 1,820 1,966 1,996 1,862 1,772 1,871 1,823 2,138 2,088 1,525 1,352 22,011 Gulfsafe 72 66 84 46 30 42 50 36 42 74 44 34 620 Gulfstream Natural Gas System, LLC 22 13 22 8 2 4 9 10 4 8 0 8 110 Gulfstream Natural Gas System, LLC - emergency 0 0 0 0 1 0 1 0 0 0 0 0 2 Guntersville Electric Board 54 61 91 62 54 80 55 70 77 91 57 25 777 Guntersville Water Board 82 59 104 92 67 97 71 81 89 106 71 52 971 Hackleburg Housing Authority 5 3 20 11 21 11 18 14 18 12 14 19 166 Haleyville Housing Authority 19 7 17 21 29 22 25 54 42 43 42 8 329 Hamilton Blvd, LLC/Crowder Gulf 131 91 91 116 102 98 186 109 101 110 88 207 1,430 Hamilton Blvd, LLC/Crowder Gulf - emergency 4 0 2 2 4 5 4 5 7 0 1 3 37 Hamilton, Housing Authority of 16 16 17 17 15 11 23 17 19 13 39 7 210 Hamilton Water and Sewer Department, City of 33 33 41 51 36 36 42 47 48 41 66 19 493 Hanceville Housing Authority 17 16 19 15 20 14 18 14 10 24 15 19 201 Hanceville Housing Authority - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Hanceville Water Works and Sewer Board 24 33 40 97 Hanceville Water Works and Sewer Board - E 1 0 1 Harbor Communications 743 745 830 894 824 824 842 818 913 1,011 779 668 9,891 Harpersville Water Board 29 60 52 49 56 63 45 49 57 67 44 70 641 Hartselle Utilities 137 143 165 203 188 162 168 168 202 221 203 213 2,173 Hartselle Utilities - emergency 2 1 1 0 1 2 2 1 1 2 3 2 18 Harvest Monrovia Water System 745 816 885 868 774 880 965 806 803 770 544 498 9,354 Harvest Monrovia Water System - emergency 3 4 7 3 3 6 4 5 1 5 3 3 47 Hayneville Telephone Company, Inc. 76 66 78 102 78 76 86 80 74 42 50 90 898 Hayneville Telephone Company, Inc. - emergency 0 1 1 3 5 2 2 1 2 1 2 4 24 Hilcorp Energy Company 13 25 12 22 29 28 7 22 19 20 22 18 237 Homewood Public Works 1,100 982 921 944 892 671 938 528 582 7,558 Hoover, City of 92 102 101 99 130 132 118 144 373 230 175 102 1,798 Huguley Water and Fire Protection 97 63 46 18 45 29 35 33 47 36 18 31 498 Huguley Water and Fire Protection - emergency 2 4 0 4 0 2 0 0 3 2 4 0 21 Hunt Refining Company 47 55 96 117 112 125 137 106 107 149 103 52 1,206 Hunt Refining Company - emergency 3 2 5 6 4 7 7 3 2 2 4 2 47 Hunt Refining Company - 02 24 23 39 31 49 54 48 38 47 51 45 11 460 Huntsville, City of - Landscape Management 3,587 3,272 3,599 3,827 3,543 3,164 3,730 3,650 3,560 3,461 3,227 2,910 41,530 Huntsville, City of - Water Pollution Control 68 49 60 61 70 42 52 55 64 30 33 29 613 Huntsville Housing Authority 84 102 76 76 63 52 43 52 59 28 34 39 708 Huntsville Housing Authority - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Huntsville Utilities - Receiver 5,029 4,741 5,317 3,390 3,135 2,699 3,162 3,186 3,144 3,000 2,901 2,579 42,283 Huntsville Utilities - Electric Department 4,993 4,676 5,292 3,325 3,086 2,677 3,138 3,165 3,110 2,981 2,881 2,566 41,890 Huntsville Utilities - Electric Department - emergency 0 0 0 0 0 0 0 0 0 0 0 - Huntsville Utilities - Gas Department 4,281 4,006 4,430 3,301 3,071 2,659 3,104 3,135 3,087 2,948 2,860 2,556 39,438 Huntsville Utilities - Gas Department - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Huntsville Utilities - Fiber 3,355 3,048 3,373 2,818 2,663 2,252 2,466 2,391 2,353 2,405 2,800 2,476 32,400 Huntsville Utilities - Fber - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Huntsville Utilities - Water Department 3,267 2,949 3,174 3,150 2,933 2,521 2,971 3,055 2,941 2,828 2,757 2,457 35,003 Huntsville Utilities - Water Department - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Inline 571 504 580 624 709 742 698 750 775 841 657 881 8,332 Integra Water, LLC - Madison 96 120 68 98 148 130 138 108 130 128 82 94 1,340 Integra Water, LLC - Vinemont 14 20 14 8 16 16 26 4 12 16 2 14 162 Integra Water, LLC - Creola 93 42 54 90 54 57 72 120 159 60 39 48 888 Integra Water, LLC - Lee 24 14 18 142 38 34 122 62 52 12 8 12 538 Interstate Fibernet 604 599 636 621 703 586 687 650 603 669 501 408 7,267 MEMBER Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 YTD 2019 Iris Networks 5 2 1 3 1 2 3 8 10 5 5 2 47 Island Fiber 62 253 210 525 Island Fibert - E 8 2 10 Jabsco Oil Operating, LLC 18 20 49 47 23 18 27 32 36 35 27 9 341 Jabsco Oil Operating, LLC - emergency 0 0 0 1 1 0 0 3 0 0 0 1 6 Jacksonville Gas 130 75 69 78 86 89 97 68 119 146 124 86 1,167 Jacksonville Gas - emergency 1 3 2 3 1 0 1 1 1 2 3 2 20 Jemison Water Department 40 37 28 43 52 29 38 42 32 33 26 27 427 Jenkins Brick Company 0 0 0 0 0 0 0 0 0 0 0 0 - Jenkins Brick Company - 02 78 90 135 90 96 135 93 72 132 144 111 81 1,257 Joe Wheeler EMC 587 572 820 816 1,001 785 876 861 828 817 636 604 9,203 Johnson Crossing Water System 12 13 20 24 33 20 12 17 15 27 11 13 217 Johnson Crossing Water System - emergency 0 0 1 0 0 0 0 1 0 0 0 0 2 JP Oil 48 30 34 60 46 42 22 38 17 27 7 14 385 Kellyton Water System 0 4 4 Kinder Morgan 0 6 6 3 2 2 10 8 6 9 12 6 70 Knology - Dothan 428 403 444 543 470 457 580 523 474 584 894 738 6,538 Knology - GA (Auburn Area) 2,984 2,562 2,234 3,342 3,418 3,440 4,088 3,614 3,160 3,044 2,582 2,042 36,510 Knology of Montgomery 2,841 2,411 2,613 2,872 3,202 2,825 3,940 3,714 3,289 2,838 2,281 2,204 35,030 Kushla Water 5 33 40 33 25 136 Lafayette Gas 19 49 31 14 28 21 23 18 32 32 35 15 317 Lamar County Gas 38 30 48 54 64 64 61 75 53 63 64 62 676 Lamar County Water and Fire Protection Authority 148 136 182 182 200 258 238 268 272 222 168 112 2,386 Land and Natural Resources Development 18 10 14 16 24 10 12 16 16 18 8 24 186 Lanett, City of 186 112 64 28 54 46 42 54 78 54 52 78 848 Lanett Housing Authority 20 14 13 11 15 14 15 19 22 18 22 19 202 Lemoyne Water System, Inc. 33 11 20 28 25 20 29 41 64 24 19 20 334 Liberty Utilities (Peach State Natural Gas) Corporation 0 0 0 0 0 0 0 0 1 3 2 4 10 Limestone County Water and Sewer Authority 861 737 923 912 896 804 939 821 920 933 679 817 10,242 Limestone County Water and Sewer Authority - emergency 6 2 2 2 3 3 1 3 2 2 6 3 35 Lincoln, City of 106 138 132 123 93 101 122 112 125 88 92 66 1,298 Linde Gas, Inc. 112 116 220 64 120 140 64 68 100 120 76 155 1,355 Linde LLC Axis 02 3 2 0 1 3 3 2 7 6 3 5 2 37 Linde LLC Axis 02 - emergency 0 0 0 0 0 0 1 0 0 0 0 0 1 Linden, City of 19 3 27 52 37 34 38 39 52 48 36 26 411 Lindsey Communications 1 0 6 33 9 37 4 6 0 1 2 1 100 Lineville Housing Authority 25 22 17 19 9 6 9 6 9 7 8 3 140 Lineville Water and Sewer 41 42 25 35 17 16 12 11 13 8 6 4 230 Livingston, City of Utility Board 50 23 21 20 19 27 40 27 16 19 12 19 293 Loachapoka Water Authority 102 137 137 130 165 171 216 229 167 126 253 123 1,956 Loachapoka Water Authority - emergency 7 4 3 12 13 8 17 19 10 6 10 6 115 Loxley, Town of 147 173 175 174 166 129 165 178 319 142 106 74 1,948 Loxley, Town of - emergency 0 0 0 0 4 1 0 2 0 0 0 0 7 Lynn Water Works 0 1 8 2 2 5 7 7 3 4 5 11 55 M2 Connections, A Division of JKM Consulting 403 311 361 338 278 318 313 308 684 406 263 285 4,268 M2 Connections, A Division of JKM Consulting - emergency 24 38 29 22 24 21 32 8 0 0 0 0 198 Madison, City of Public Works Department 600 578 759 761 745 700 806 759 726 751 516 543 8,244 Madison, City of Public Works Department - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Madison, City of Water and Wastewater 648 623 819 818 796 757 880 840 855 817 581 615 9,049 Madison, City of Water and Wastewater - emergency 4 1 1 0 4 0 2 4 4 5 4 4 33 Magellan Midstream Partners, LP 12 9 12 15 12 4 4 3 2 113 216 5 407 Maplesville Waterworks and Gas 54 57 52 44 47 45 40 39 44 31 29 34 516 Marathon Petroleum - MPLX Terminals, LLC 12 9 14 15 4 2 3 8 2 188 358 9 624 Marshall County Gas 152 94 169 159 125 133 143 192 160 168 119 88 1,702 Marshall County Gas - 02 307 168 179 239 209 237 223 211 193 179 151 125 2,421 Marshall County Gas - 03 172 201 205 221 201 254 282 465 366 490 289 388 3,534 Marshall Dekalb Electric Cooperative 418 340 382 434 414 394 430 398 394 468 302 262 4,636 Mediacom 1,229 1,019 1,308 1,550 1,492 1,248 1,436 1,323 1,291 1,474 1,022 937 15,329 Mediacom 02 2,588 2,739 3,085 3,087 2,998 2,645 2,965 2,754 3,013 3,260 2,492 2,048 33,674 Mediacom 03 481 414 473 535 545 598 561 455 607 583 337 299 5,888 Mediacom 04 0 0 0 0 0 0 0 0 0 0 0 0 - Mediacom 05 204 102 112 136 127 146 133 162 135 577 510 485 2,829 Mediacom - Huntsville 517 554 658 733 716 745 787 656 686 652 487 497 7,688 MCB Water Authority 4 9 4 4 13 4 13 13 11 21 11 6 113 MEMBER Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 YTD 2019 McCall Water System 64 66 56 62 84 78 78 64 66 56 50 30 754 McCall Water System - emergency 2 3 1 6 1 5 6 6 1 2 3 1 37 MCI Telecom 1,512 1,489 1,815 2,432 2,693 2,551 3,670 3,278 3,473 4,305 3,830 3,033 34,081 Messer North America 17 12 12 14 10 11 5 14 26 28 10 4 163 Mexia Water System 6 6 Mexia Water System - emergency 1 1 Millry Telephone 60 72 112 154 143 157 196 157 135 173 133 105 1,597 Mitchell Water System, Inc. 59 55 81 97 102 98 100 102 122 143 126 102 1,187 Mitchell Water System, Inc. - emergency 0 0 0 1 1 0 2 0 1 0 0 1 6 Mobile, City of 01 6,424 5,850 7,050 7,073 7,310 5,756 5,364 3,738 3,926 4,314 3,654 3,360 63,819 Mobile, City of 01 - emergency 109 87 100 102 103 96 88 100 90 73 84 79 1,111 Mobile County Water, Sewer and FPA 519 456 473 571 501 453 528 461 487 513 395 359 5,716 Mobile County Water, Sewer and FPA - emergency 9 16 8 13 7 13 18 20 17 10 18 9 158 Mobile Water & Sewer 4,063 3,590 4,396 4,491 4,612 3,686 3,581 2,847 2,836 3,191 2,511 2,215 42,019 Mobile Water & Sewer - emergency 17 18 24 24 24 17 15 23 21 19 29 21 252 Moncre Telephone Cooperative, Inc. 24 38 50 73 49 36 43 46 51 45 56 44 555 Monroe Gas Storage Company, LLC 0 2 0 0 2 0 0 0 2 0 2 0 8 Monroeville Water Works 36 63 93 132 69 96 126 81 97 100 82 56 1,031 Monroeville Water Works - emergency 1 0 0 1 0 0 0 0 1 0 0 0 3 Montevallo Water 121 114 148 130 157 158 173 121 216 287 215 115 1,955 Moulton Gas 51 57 73 66 133 89 68 76 83 63 62 40 861 Moundville Telephone 90 64 87 85 83 118 150 100 110 77 82 47 1,093 Mt Vernon Water and Gas 7 11 17 13 12 12 9 9 19 22 33 12 176 Mulga 197 128 98 145 74 53 49 37 46 48 20 28 923 Munford Water 19 19 Muscle Shoals Electric Board 298 298 362 402 402 384 296 336 360 298 218 236 3,890 Muscle Shoals Electric Board - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Muscle Shoals, City of Utilities Board 177 152 205 230 236 220 168 237 198 170 117 133 2,243 Myrtlewood Water System 11 8 6 18 18 13 14 10 24 41 30 19 212 National Telephone of Alabama DBA TEC 25 27 27 42 39 31 28 38 41 25 19 25 367 National Telephone of Alabama DBA TEC - emergency 0 1 0 1 1 0 0 0 0 1 0 1 5 New Brockton Water Works and Sewer Board, Town of 20 27 13 20 22 24 29 23 26 36 27 22 289 New Hope Telephone 180 144 175 235 202 166 203 162 183 153 153 156 2,112 New Site, Town of 18 16 13 13 11 5 12 10 14 12 15 9 148 New Site, Town of - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - North Alabama Gas 01 229 204 271 290 328 355 219 243 247 212 181 182 2,961 North Alabama Gas 01 - emergency 1 4 8 2 7 8 2 8 11 1 2 9 63 North Alabama Gas 02 1,790 2,018 2,532 2,408 1,099 2,184 2,362 2,224 2,226 2,298 1,582 1,516 24,239 North Alabama Gas 02 - emergency 6 4 12 10 24 8 7 11 8 15 11 8 124 North Alabama Gas 03 74 36 59 64 68 81 124 98 132 100 146 50 1,032 North Alabama Gas 03 - emergency 1 0 0 0 3 13 17 17 12 18 12 13 106 North Baldwin Utilities 324 328 319 318 357 318 420 362 427 368 261 264 4,066 Northeast Morgan County Water Authority 161 130 230 209 237 208 207 212 172 213 149 191 2,319 Northport Utilities, City of 289 219 310 460 550 545 530 499 427 396 316 277 4,818 Northwest Alabama Gas 01 35 35 50 40 21 13 9 9 28 13 3 5 261 Northwest Alabama Gas 01 - emergency 0 6 2 0 2 6 0 0 6 0 3 3 28 Northwest Alabama Gas 02 55 32 49 92 140 104 103 105 94 120 92 34 1,020 Northwest Alabama Gas 02 - emergency 14 12 5 14 11 8 12 11 15 2 4 8 116 Northwest Alabama Gas 03 40 45 47 62 53 41 52 49 59 53 75 24 600 Northwest Alabama Gas 03 - emergency 8 15 8 6 2 5 4 12 10 6 3 14 93 Northwest Alabama Gas 04 25 21 36 43 52 35 43 57 44 63 45 19 483 Northwest Alabama Gas 04 - emergency 25 14 20 5 27 9 17 20 14 18 12 17 198 Northwest Alabama Gas 05 15 24 44 32 38 36 43 44 40 35 54 33 438 Northwest Alabama Gas 05 - emergency 0 6 5 0 3 3 2 0 0 3 0 0 22 Northwest Alabama Gas 06 26 26 29 24 23 46 33 32 50 22 13 17 341 Northwest Alabama Gas 06 - emergency 2 7 0 0 0 9 2 0 5 0 0 0 25 Northwest Alabama Gas 07 103 54 107 100 52 57 59 60 63 107 65 51 878 Northwest Alabama Gas 07 - emergency 2 4 11 7 3 10 14 11 9 2 5 13 91 Northwest Alabama Gas 08 8 13 20 27 19 31 12 24 25 21 31 18 249 Northwest Alabama Gas 08 - emergency 0 0 0 0 0 4 4 0 0 5 0 0 13 Notasulga, Town of 9 2 13 16 14 9 13 12 20 42 18 21 189 Oakman Telephone Company - TDS 20 12 37 20 28 26 24 24 79 71 34 82 457 OTELCO Telephone, LLC 103 139 96 113 63 142 142 68 64 67 42 36 1,075 OTELCO Telephone, LLC - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - MEMBER Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 YTD 2019 OTELCO Telephone - Blountsville Division 38 102 53 57 57 170 99 90 65 97 48 66 942 OTELCO Telephone , LLC - Walnut Grove 150 532 136 98 106 420 222 176 144 94 74 44 2,196 Oneonta Utilities 181 212 163 181 131 248 237 163 50 163 115 74 1,918 Oneonta Utilities - emergency 1 5 16 2 4 2 2 1 2 1 2 1 39 Opelika Housing Authority 5 2 12 4 3 1 3 5 0 0 1 3 39 Opelika Power Services 838 708 627 852 789 714 677 707 945 825 662 461 8,805 Opelika Water 1,005 796 722 1,012 970 962 1,074 915 1,128 1,105 748 518 10,955 Opelika Water - emergency 40 21 16 27 16 19 29 20 36 29 27 21 301 Opp Housing Authority 1 0 0 1 3 0 0 1 0 0 0 0 6 Orange Beach Wastewater Treatment Plant 379 387 423 449 366 411 351 432 538 466 352 287 4,841 Orange Beach Water, Sewer and FPD 336 360 372 428 347 371 321 385 503 452 339 295 4,509 Owassa Brownville Water 55 21 15 46 19 31 17 15 16 17 15 11 278 Owens Cross Roads Water Authority 130 101 130 148 137 119 124 61 113 87 83 95 1,328 Owens Cross Roads Water Authority - emergency 0 1 1 0 0 2 0 3 0 2 0 0 9 Palmer Petroleum, Inc. 32 34 32 54 20 30 34 20 52 44 28 42 422 Park City Water Authority 25 13 21 9 14 12 9 7 12 9 7 6 144 Parker Creek Water Company, LLC 11 3 13 10 5 18 12 9 10 10 7 6 114 Pea River Electric Cooperative 73 99 114 102 101 93 143 169 144 115 111 88 1,352 Pelham, City of 88 297 420 516 551 500 520 444 460 460 398 585 5,239 Perdido Bay Water, Sewer and FPD 200 226 284 268 238 220 380 252 244 224 192 124 2,852 PGP Operating, LLC - Oak Grove 163 110 108 90 66 42 39 47 54 48 36 36 839 PGP Operating, LLC - Vance 83 93 107 94 107 137 150 108 103 97 72 69 1,220 Phil Campbell Water Works and Sewer Board 10 11 21 26 20 31 12 26 23 24 51 36 291 Pickens County Gas 7 14 12 13 31 20 34 33 26 23 15 14 242 Pickens County Water Authority 42 63 41 46 68 57 57 82 60 46 83 51 696 Piedmont Water, Gas and Sewer Board 46 36 74 44 66 108 106 80 62 58 66 40 786 Pine Belt Telephone Company 150 88 120 134 121 86 118 113 141 152 121 127 1,471 Pine Belt Telephone Company - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Pine Bluff Water Authority 34 34 54 44 76 88 38 28 36 12 20 46 510 Pine Energies 1 1 3 0 2 4 2 0 3 4 4 2 26 Pioneer Electric Cooperative, Inc. - 01 45 53 73 81 71 63 87 59 81 54 60 42 769 Pioneer Electric Cooperative, Inc. - 02 49 46 43 67 71 49 86 63 62 61 36 33 666 Plains Marketing, LP 101 91 111 110 82 72 96 108 60 91 54 52 1,028 Plantation Pipeline 500 486 416 460 459 363 365 409 469 587 578 330 5,422 Poarch Creek Indians Utilities 128 188 208 148 136 184 210 166 156 180 148 84 1,936 Point Broadband of Opelika 376 846 756 696 677 643 885 844 635 480 6,838 Praxair, Inc. 0 2 0 0 0 0 4 0 0 2 0 2 10 Priceville, Town of 87 72 92 124 147 116 128 105 84 118 77 102 1,252 Prichard Water Works and Sewer Board, city of 348 334 354 350 306 254 286 308 476 598 290 200 4,104 Breitburn Operating 0 2 2 8 2 4 2 0 4 8 0 2 34 Red Bay Water and Gas Board 33 11 28 14 11 16 16 18 14 29 11 11 212 Riviera Utilities 01 2,784 2,970 3,378 3,624 3,580 3,038 3,304 3,302 3,140 3,570 2,684 2,194 37,568 Riviera Utilities 01 - emergency 218 251 303 277 271 250 229 195 242 181 214 223 2,854 Riviera Utilities 02 2,366 2,526 2,660 2,612 2,456 2,352 2,612 2,378 2,564 2,776 2,000 1,870 29,172 Riviera Utilities 02 - emergency 100 119 147 127 143 191 194 117 181 133 174 155 1,781 Roanoke Utilities Board of the City of 21 20 25 22 22 16 29 24 22 37 33 21 292 Roanoke Telephone Company 43 29 65 38 48 57 92 76 86 99 56 54 743 Robertsdale, City of 84 112 130 93 138 93 141 98 114 106 84 57 1,250 Robertsdale, City of - emergency 0 0 0 1 2 1 0 1 1 0 1 0 7 Rockford Water and Gas 8 6 7 36 26 24 5 25 34 18 12 7 208 Russellville Gas Board 102 123 139 126 161 138 124 114 141 137 85 94 1,484 Russellville Gas Board - emergency 7 9 6 9 8 7 8 10 7 9 10 17 107 Saraland Water Service 121 117 181 114 117 104 115 110 92 144 89 100 1,404 Sardis City 14 13 22 24 24 31 32 27 36 26 22 10 281 Satsuma Water and Sewer 54 59 59 40 62 46 58 46 52 80 49 37 642 Scottsboro Electric Power Board 89 61 71 79 74 68 76 107 106 90 65 75 961 Scottsboro Housing Authority 6 5 4 7 1 3 6 5 6 5 2 4 54 Scottsboro Water, Sewer and Gas 196 128 152 174 166 164 164 270 224 196 148 160 2,142 Scottsboro Water, Sewer and Gas - emergency 2 2 4 2 0 6 2 6 0 2 3 6 35 Sellers Station Water Authority 5 7 7 10 10 6 11 9 12 9 2 4 92 Selma Housing Authority 10 12 3 6 3 8 9 9 2 11 14 6 93 SG Resources, Mississippi, LLC 12 6 0 0 0 0 0 0 0 0 6 6 30 Sheffield Utilities 277 318 364 432 420 439 334 354 321 313 272 227 4,071 Sheffield Utilities - Emergency 4 20 8 44 32 32 16 24 20 32 12 80 324 MEMBER Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 YTD 2019 Shelby County Water Services 609 609 686 735 793 748 692 601 626 684 641 525 7,949 Shell Chemical 8 8 9 33 16 7 11 11 5 10 9 8 135 Shell Chemical - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Shell Chemical 02 15 17 17 43 20 18 21 13 9 17 14 13 217 Shell Chemical 02 - emergency 0 0 3 0 1 2 1 0 0 1 1 0 9 Silverhill, Town of 44 48 67 58 65 40 53 60 46 58 47 45 631 Singing River Electric Cooperative 6 1 3 6 4 4 5 5 1 3 3 3 44 Sklar Exploration Company, Inc. 0 6 18 38 4 0 5 4 2 9 6 4 96 Slocomb Water and Sewer Board 25 11 9 14 21 11 14 16 7 25 17 28 198 Smiths Water and Sewer Authority 374 344 372 388 654 430 386 508 500 644 374 330 5,304 Somerville, Town of 26 12 46 40 30 22 30 32 16 34 6 10 304 South Alabama Electric Cooperative 47 62 53 92 61 86 98 135 133 99 92 122 1,080 South Alabama Gas District - 01 270 188 268 270 262 334 338 192 215 176 136 78 2,727 South Alabama Gas District - 02 186 142 156 210 136 200 194 150 188 222 136 130 2,050 South Alabama Gas District - 04 54 87 108 123 123 81 111 63 48 24 39 36 897 South Alabama Utilities 1,018 938 1,147 1,314 1,244 1,098 1,191 1,234 1,124 1,295 848 858 13,309 South Alabama Utilities - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Southcross Energy GP, LLC 244 262 442 292 368 402 426 356 368 372 304 244 4,080 Southeast Alabama Gas - All Districts 1,675 1,490 1,642 1,938 1,902 1,828 2,150 1,997 1,883 1,999 1,648 1,410 21,562 Southeast Alabama Gas - All Districts - Emergencies 27 37 17 31 38 27 18 34 46 35 37 24 371 Southeast Supply Header 159 132 144 120 129 135 117 111 99 147 63 87 1,443 Southeast Supply Header - Emergency 0 0 0 0 1 0 0 0 0 0 0 0 1 Southern Earth Sciences, Inc. 177 123 135 108 96 78 42 72 75 99 120 117 1,242 Southern Light, LLC 10,212 9,022 10,170 11,332 9,794 7,892 9,772 8,516 8,430 8,548 6,332 7,540 107,560 Southern Light, LLC 02 1,132 954 1,047 1,214 1,844 2,341 2,828 2,575 2,189 2,598 2,400 1,501 22,623 Southern Natural Gas - Anniston 216 167 198 200 182 219 211 141 159 144 125 96 2,058 Southern Natural Gas - Auburn 101 83 166 137 102 125 130 104 110 136 86 61 1,341 Southern Natural Gas - Birmingham 297 265 311 430 519 475 459 495 464 433 420 350 4,918 Southern Natural Gas - Elmore 35 27 44 75 47 48 60 48 52 51 36 35 558 Southern Natural Gas - Gallion 13 13 16 19 14 12 18 18 14 27 10 7 181 Southern Natural Gas - Opelika 80 72 58 60 77 66 88 74 94 108 52 71 900 Southern Natural Gas - Thomasville 5 2 6 9 1 3 10 8 5 3 5 11 68 Southern Natural Gas - Thomasville - emergency 2 0 0 1 0 0 1 1 0 1 0 2 8 Southern Natural Gas - Tuscaloosa 42 63 108 43 69 74 92 85 62 72 68 70 848 Southern Pine Electric Cooperative 281 229 232 287 279 315 316 264 292 245 202 166 3,108 Southern Company Pipelines - 05 9 63 75 90 308 183 156 101 36 40 24 4 1,089 Southern Company Pipelines - 06 0 76 72 24 24 196 Southern Company Pipelines - 07 0 16 24 8 8 56 Southern Company Pipelines - 08 0 0 0 0 0 - Southern Company Pipelines - 09 0 8 0 8 0 16 Spanish Fort Water System 199 209 230 266 258 224 198 230 196 198 174 113 2,495 Spanish Fort Water System - emergency 1 3 4 4 9 3 1 4 4 5 3 6 47 Spring Valley Water System 33 32 66 83 89 92 55 84 66 69 55 43 767 Spring Valley Water System - emergency 6 5 2 4 5 2 6 4 3 4 3 9 53 Sprint 355 444 377 38 398 331 333 300 254 293 238 251 3,612 Southern Bell - GA 0 0 0 0 0 0 0 0 0 0 0 0 - Southwest Alabama Water Authority 12 20 23 11 17 14 11 21 45 99 9 5 287 Spire Alabama, Inc. - Anniston 846 947 934 676 634 544 525 616 866 810 459 484 8,341 Birmingham 10,954 12,232 13,292 14,221 13,855 11,861 12,506 11,413 10,277 11,964 10,295 8,954 141,824 Border Stations 88 76 100 189 215 255 249 238 138 127 122 115 1,912 Gadsden 781 631 907 837 823 993 1,052 772 718 868 598 389 9,369 High 182 201 249 237 203 170 215 134 177 172 123 125 2,188 High Pressure Mains 3,279 3,026 3,278 3,583 3,660 3,489 4,092 3,574 3,771 3,586 3,071 2,568 40,977 Jasper 180 147 225 243 210 269 412 385 211 249 355 270 3,156 Marion 173 95 108 138 106 90 80 95 106 155 130 105 1,381 Montgomery 2,635 2,335 2,563 2,742 3,097 2,636 3,818 3,532 2,783 2,522 1,999 2,112 32,774 Opelika 1,963 1,714 1,657 2,077 2,186 2,093 2,422 2,101 2,163 2,042 1,599 1,296 23,313 Phenix City 413 350 330 598 643 484 516 480 520 582 354 312 5,582 Rogersville 172 413 325 307 287 245 294 256 326 318 191 166 3,300 Selma 119 77 167 188 125 92 175 139 100 107 108 84 1,481 St. Clair 494 495 654 689 807 756 891 827 984 1,004 766 555 8,922 Talladega 170 164 177 154 119 124 174 160 197 152 124 112 1,827 Transmission Mains 228 237 297 316 237 222 262 234 227 297 344 319 3,220 MEMBER Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 YTD 2019 Tuscaloosa 1,684 1,463 1,723 2,079 2,178 2,082 2,533 2,113 2,013 1,896 1,414 1,417 22,595 Tuskegee 43 44 50 71 212 221 103 133 87 133 66 37 1,200 High Priority - Anniston 1,219 39 112 87 45 60 53 82 82 59 33 High Priority - Birmingham Metro 93 873 834 723 628 644 517 620 662 513 352 High Priority - Birmingham SOC 87 694 673 769 704 761 635 949 917 801 631 High Priority - Birmingham WOC 14 142 160 232 216 241 185 184 172 160 171 High Priority - East Lauderdale 4 17 35 25 23 34 35 27 40 25 33 High Priority - Gadsden 3 60 75 91 85 70 72 9 58 52 53 High Priority - 0 0 0 0 0 0 0 0 0 0 0 High Priority - Montgomery 50 353 382 373 364 357 571 549 367 323 317 High Priority - Opelika 28 196 309 250 214 316 343 297 316 211 184 High Priority - Phenix City 2 19 8 8 10 20 20 30 23 11 18 High Priority - Selma 1 58 86 51 40 63 64 54 74 43 30 High Priority - St Clair 6 36 66 71 73 72 64 30 31 23 26 High Priority - Tuscaloosa 38 213 232 290 349 401 332 256 209 195 170 Spire Gulf, Inc. 5,151 4,575 5,634 5,774 5,855 4,720 4,740 3,961 4,004 4,588 3,386 2,975 55,363 Steele Valley Brook LLC 0 0 0 0 0 0 1 1 Stevenson, Utilities Board of the Town of 24 33 23 27 24 33 36 30 31 27 11 8 307 Stevenson, Utilities Board of the Town of - E 1 2 2 3 0 3 3 0 0 0 1 0 15 Stewartville Water Authority 18 14 22 18 29 50 32 19 43 17 28 14 304 Sulligent Housing Authority 2 1 3 1 1 13 4 6 7 4 4 2 48 Summerdale, Town of 56 59 64 67 76 47 88 66 49 57 28 19 676 Sumiton Gas Board 25 19 10 42 31 13 20 26 32 21 19 11 269 Summit Alabama Operating Company 11 10 24 36 12 8 1 3 2 9 2 2 120 Summit Alabama Operating Company - emergency 9 1 0 1 0 0 0 0 0 0 0 1 12 Sylacauga Housing Authority 15 13 12 14 25 43 39 37 31 19 34 28 310 Sylacauga Housing Authority - emergency 4 0 1 0 0 3 4 1 4 2 0 2 21 Sylacauga Utilities Board 225 182 149 181 218 173 234 174 193 140 147 109 2,125 Syncglobal Telecom 2 0 0 0 0 0 4 4 8 18 12 4 52 Syncglobal Telecom 02 51 102 72 56 15 87 27 33 63 75 72 126 779 Syncglobal Telecom 02 - Emergency 13 13 40 41 13 27 0 14 41 0 13 13 228 Talladega Housing Authority 33 39 26 21 14 10 19 10 29 34 16 17 268 Talladega Water and Sewer Board 161 134 141 124 104 100 146 138 161 169 101 91 1,570 Tallapoosa River Electric Cooperative 521 477 499 713 824 649 802 750 788 755 477 435 7,690 Tallassee, City of 36 31 42 50 90 49 67 169 144 153 75 62 968 Tallassee Housing Authority 7 10 10 11 21 0 17 14 13 4 11 13 131 TDS Telecom - Centre 332 376 440 522 536 518 564 311 315 244 170 175 4,503 TDS Telecom - Centre - emergency 1 1 1 0 2 4 3 0 0 0 0 0 12 TDS Telecom - Butler 47 77 99 90 87 69 113 88 61 64 63 45 903 TDS Telecom - Butler - emergency 1 0 1 0 0 0 1 1 0 0 0 0 4 TDS Telecom - Goshen 6 6 3 5 7 26 45 59 48 4 8 16 233 TDS Telecom - Grove Hill 30 23 35 18 33 31 26 54 35 22 33 28 368 Telepak Networks 455 329 418 502 482 349 413 334 390 373 272 250 4,567 Telepak Networks - emergency 2 3 4 1 7 2 3 8 2 4 9 4 49 Tenaska Alabama Partners 2 0 3 5 8 9 7 9 15 7 6 9 80 Tennessee Gas Pipeline 01 2 1 3 1 5 12 2 3 6 5 4 8 52 Tennessee Gas Pipeline 02 0 0 0 0 3 3 2 0 3 2 0 0 13 Tennessee Gas Pipeline 03 2 4 3 4 8 10 7 2 12 6 1 5 64 Texas Eastern Gas 01 23 13 20 27 29 26 45 41 45 22 9 17 317 Texas Eastern Gas 02 1 3 2 0 1 4 2 6 10 6 0 2 37 Teaxs Eastern Gas - emergency 1 4 0 0 1 1 5 2 4 1 1 0 20 Spectra Energy Transmission 12 8 7 15 9 7 64 24 19 11 13 19 208 The University of Alabama 80 88 104 114 199 137 228 189 137 150 93 146 1,665 Thorsby, Town of 44 65 41 32 36 30 27 57 27 32 24 25 440 Time Warner Cable - Dothan & Enterprise 522 442 496 561 531 492 611 613 540 538 512 376 6,234 Tiya Support Services, Inc. 6 4 5 4 4 4 4 5 12 8 18 3 77 Tombigbee Electric Cooperative, Inc. 18 24 18 23 23 18 11 18 18 11 6 10 198 Transco Pipeline 01 15 27 69 57 54 50 67 63 38 38 32 22 532 Transco Pipeline 01 - emergency 0 0 0 1 1 0 1 0 0 0 0 0 3 Transco Pipeline 02 12 27 41 18 20 13 11 11 34 32 14 14 247 Transco Pipeline 03 9 54 85 58 68 59 94 93 106 90 78 44 838 Transco Pipeline 04 57 35 55 38 31 26 17 41 40 78 48 40 506 Transco Pipeline 04 - emergency 0 0 0 1 0 0 0 0 0 0 0 0 1 Transco Pipeline 05 - Pascagoula 2 2 2 0 5 3 3 3 8 6 2 0 36 MEMBER Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 YTD 2019 Tri Community Water System 78 87 155 52 73 75 93 77 88 125 69 77 1,049 Tri Community Water System - emergency 7 0 4 3 4 7 2 2 6 3 8 4 50 Troy Cablevision 1,840 1,572 1,684 2,090 2,000 1,770 2,549 2,676 1,969 1,763 1,525 1,379 22,817 Troy, City of 148 164 168 226 240 228 260 224 166 174 184 152 2,334 Troy, City of - emergency 3 0 0 7 0 3 0 0 0 0 0 2 15 Trussville Utilities 2,018 2,004 2,788 2,574 2,286 2,146 2,174 2,188 2,426 2,172 2,074 1,786 26,636 Turnerville Water and FPD 60 55 51 51 49 43 42 37 44 52 47 40 571 Turnverville Water and FPD - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Tuskegee, Utilities Board of the City of 49 48 47 77 214 223 140 120 53 89 52 39 1,151 Tuskegee, Utilities Board of the City of - emergency 0 0 0 0 0 0 0 0 0 0 0 0 - Tuscaloosa, City of 1,801 2,118 2,492 2,909 2,930 2,812 3,582 2,964 2,798 2,594 1,950 2,192 31,142 Tuscaloosa, City of (fiber) 991 1,162 1,300 1,614 1,742 1,486 2,150 1,696 1,436 1,444 952 1,254 17,227 Tuscumbia Gas 115 155 161 178 143 295 118 106 93 99 111 94 1,668 Tuscumbia Heights Apartments 18 12 7 10 15 58 15 8 6 9 7 11 176 Tuscumbia Housing Authority 55 67 81 81 52 133 57 40 37 39 42 36 720 Tuscumbia Housing Authority - E 0 0 0 0 0 0 0 0 0 0 0 0 - Tuscumbia Public Works Department 115 154 160 177 143 286 118 105 93 98 111 94 1,654 Union Springs Telephone Company 41 35 60 35 51 38 58 55 62 34 21 18 508 Union Springs Utilities Board 11 11 11 13 30 11 24 52 50 9 10 8 240 Union Springs Utilities Board - emergency 1 2 0 2 1 0 0 0 0 0 0 1 7 Uniti Fiber, Inc. 364 330 448 361 378 236 398 392 402 518 308 300 4,435 University of Alabama in Huntsville 20 15 18 14 7 17 25 18 15 6 12 15 182 Upper Sand Mountain Gas District & DeKalb-Jackson Water Supply26 District 13 20 77 35 27 41 29 27 32 33 31 391 Urban Oil and Gas - 01 37 31 39 29 47 50 40 59 42 66 66 40 546 Urban Oil and Gas - 02 86 68 82 114 96 164 228 139 148 168 118 88 1,499 Urban Oil and Gas - 03 11 5 6 9 16 26 7 14 12 14 8 6 134 Urban Oil and Gas - 04 15 0 12 24 0 3 3 6 21 3 3 0 90 Uriah Water System 13 15 22 16 19 19 21 20 14 20 7 12 198 Uriah Water System - emergency 0 0 0 2 1 1 2 1 0 0 0 0 7 US Amines 12 32 30 36 50 50 50 34 40 74 54 38 500 US Steel 7 7 4 7 2 6 12 11 6 8 8 11 89 USIC, Inc. (formerly CLS) 55,264 54,585 61,187 65,948 65,315 58,244 63,755 58,350 58,201 61,182 48,743 42,296 693,070 Utility Safety and Design, LLC 0 0 0 0 0 0 0 0 0 0 0 0 - VAW Water System, Inc. 104 76 102 131 97 126 180 129 130 151 113 93 1,432 VAW Water System, Inc. - emergency 6 1 2 3 3 6 2 8 12 3 6 2 54 Vernon Housing Authority 5 4 9 9 10 23 15 24 18 24 26 20 187 Vernon Water and Sewer Board 16 13 26 29 32 35 33 43 38 43 41 28 377 Venture Oil and Gas, Inc. 0 0 0 1 0 0 0 0 2 1 2 0 6 Vina Natural Gas 2 3 31 7 4 5 12 5 8 9 9 2 97 Vincent Water Board 13 24 20 17 22 12 8 5 7 10 13 9 160 W&T Offshore, Inc. 0 2 2 0 0 0 1 1 4 2 4 2 18 Wadley, Town of 4 18 14 10 0 1 0 1 3 2 5 1 59 Wall Street Water Authority 33 30 57 39 102 49 40 161 118 189 58 33 909 Walnut Hill Water Authority 113 89 89 72 122 75 93 62 112 75 74 66 1,042 Walnut Hill Water Authority - emergency 2 1 1 4 Walter Black Warrior Basin, LLC 73 24 57 73 80 87 81 84 83 68 46 74 830 Warrior River Water Authority 284 259 382 347 307 304 495 399 368 321 203 275 3,944 Weatherly Utility Services, LLC 60 45 69 68 84 72 51 52 61 59 45 43 709 Wedowee, Town of 46 36 44 73 70 72 105 79 50 66 41 40 722 West Escambia Utilities 172 248 208 316 296 320 270 238 162 206 160 132 2,728 West Jefferson 14 23 10 15 18 2 15 13 15 17 13 13 168 West Morgan-East Lawrence Water 162 213 276 288 368 309 310 299 282 265 230 182 3,184 Wheeler Basin Natural Gas Company 176 154 282 297 344 241 271 240 205 261 198 201 2,870 Whitehouse Water System 58 50 71 57 58 58 86 53 75 122 110 94 892 Whitehouse Water System - emergency 6 1 1 3 6 8 6 2 4 4 5 1 47 Wide Open West 207 151 111 155 179 144 140 163 136 167 85 114 1,752 Wilcox County Gas District 55 38 52 62 84 36 52 53 38 33 26 23 552 Williams Field Services 14 10 16 6 0 0 1 1 2 2 0 4 56 Williams Fiber Cable 17 11 19 8 1 0 0 0 0 2 0 4 62 Wilton, Town of 12 13 34 26 20 22 12 13 24 37 19 23 255 Windstream 01 1,222 963 1,151 1,247 1,405 1,232 1,556 1,244 1,269 1,294 1,070 925 14,578 Windstream KDL 0 0 0 0 0 0 0 0 0 0 0 0 - Winfield Housing Authority 4 7 4 7 0 10 2 2 4 1 4 1 46 Winfield Water Works and Sewer Board 16 39 43 31 23 152 MEMBER Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 YTD 2019 Wiregrass Electric Cooperative, Inc. 295 262 274 366 296 268 357 312 326 433 300 282 3,771 York, City of 3 9 5 3 4 8 11 3 8 11 9 14 88 Zayo 124 151 139 185 218 384 456 209 155 170 205 87 2,483 ALABAMA 811 INCOMING CALL DISTRIBUTION REPORT - 2019

COUNTY JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC TOTALS

AUTAUGA 442 365 537 624 676 594 775 721 698 649 471 521 7,073 BALDWIN 3,784 3,955 4,392 4515 4,390 3,925 4,330 4,150 4,434 4,597 3,437 2,930 48,839 BARBOUR 138 125 224 187 204 195 235 230 210 181 144 101 2,174 BIBB 141 159 199 177 180 182 169 177 175 207 149 184 2,099 BLOUNT 283 446 307 342 299 646 457 334 322 313 205 206 4,160 BULLOCK 35 36 54 24 40 30 51 52 62 31 27 17 459 BUTLER 62 79 91 85 81 81 142 93 124 98 84 67 1,087 CALHOUN 1,033 1,033 1,050 761 816 713 736 721 967 879 558 484 9,751 CHAMBERS 203 217 175 174 233 186 224 227 225 270 176 142 2,452 CHEROKEE 125 147 174 200 214 207 212 236 245 177 130 140 2,207 CHILTON 341 369 416 472 504 472 704 571 434 401 324 322 5,330 CHOCTAW 61 125 174 184 177 137 225 191 135 171 135 110 1,825 CLARKE 184 129 151 126 162 172 175 199 228 134 107 96 1,863 CLAY 82 99 105 221 113 113 138 137 161 145 102 152 1,568 CLEBURNE 92 167 112 119 132 139 125 166 140 208 121 139 1,660 COFFEE 329 269 338 361 289 241 324 351 278 350 324 302 3,756 COLBERT 456 490 581 647 640 707 506 524 512 477 415 370 6,325 CONECUH 123 70 62 88 58 105 89 68 72 63 47 38 883 COOSA 64 73 92 97 75 105 90 109 157 102 61 47 1,072 COVINGTON 289 150 177 230 225 240 202 238 184 203 147 141 2,426 CRENSHAW 49 65 42 117 48 44 63 38 59 39 22 24 610 CULLMAN 671 551 713 921 857 784 870 900 875 896 721 617 9,376 DALE 239 215 261 240 296 255 260 262 307 300 224 232 3,091 DALLAS 184 119 203 242 200 174 278 198 206 179 154 127 2,264 DEKALB 184 233 277 304 344 248 271 275 308 329 205 184 3,162 ELMORE 707 679 796 860 1,035 773 893 786 782 801 602 704 9,418 ESCAMBIA 221 251 257 313 342 335 303 242 242 218 186 149 3,059 ETOWAH 926 840 1,057 970 985 1,122 1,138 933 847 1,016 715 447 10,996 FAYETTE 148 100 178 127 91 80 90 86 96 145 87 81 1,309 FRANKLIN 116 96 177 147 174 145 130 116 149 148 155 103 1,656 GENEVA 122 80 108 128 130 79 82 97 123 169 85 107 1,310 GREENE 58 37 46 67 42 73 63 69 70 59 50 36 670 HALE 130 107 183 157 159 184 216 187 246 180 143 80 1,972 HENRY 78 152 115 130 156 140 222 135 122 150 91 78 1,569 HOUSTON 551 522 560 687 603 576 767 702 658 665 609 486 7,386 JACKSON 182 141 179 294 221 214 220 239 220 209 140 140 2,399 JEFFERSON 10,030 11,371 12,122 12838 12,191 10,349 10,924 10,170 8,999 10,643 9,056 7,990 126,683 LAMAR 71 67 91 91 99 128 118 131 136 113 85 56 1,186 LAUDERDALE 736 1,038 1,006 1066 953 896 937 880 1,195 998 604 515 10,824 LAWRENCE 161 185 265 266 373 242 277 254 270 226 199 122 2,840 LEE 2,269 2,008 2,043 2488 2,687 2,505 2,870 2,684 2,680 2,544 2,020 1,579 28,377 LIMESTONE 1,230 999 1,333 1320 1,325 1,195 1,379 1,262 1,290 1,264 1,003 1,119 14,719 LOWNDES 70 58 62 84 71 58 103 82 80 42 51 53 814 MACON 81 67 86 130 284 273 185 175 98 203 93 76 1,751 MADISON 4,919 4,667 5,189 5560 5,526 5,066 5,591 5,337 5,355 5,133 4,378 4,162 60,883 MARENGO 110 54 70 122 102 86 96 95 159 228 174 174 1,470 MARION 163 156 235 226 181 149 175 174 203 165 196 109 2,132 MARSHALL 551 359 466 569 465 465 506 628 600 719 456 491 6,275 MOBILE 5,276 4,731 5,758 5904 5,916 4,768 4,812 3,959 4,027 4,725 3,443 3,051 56,370 MONROE 127 106 117 130 95 133 117 111 160 250 110 132 1,588 MONTGOMERY 2,214 1,993 2,038 2180 2,476 2,163 3,110 2,946 2,391 2,097 1,739 1,638 26,985 MORGAN 872 698 1,018 1074 1,185 949 1,032 1,056 1,045 1,015 771 823 11,538 PERRY 110 67 46 40 31 35 39 46 53 49 51 33 600 PICKENS 58 93 68 83 138 97 117 131 126 80 107 92 1,190 PIKE 113 135 121 171 177 193 235 267 239 220 194 248 2,313 RANDOLPH 152 140 175 305 344 330 373 250 168 194 121 126 2,678 RUSSELL 488 387 337 627 648 493 528 493 518 554 379 313 5,765 SHELBY 2,561 2,445 3,016 3378 3,608 3,539 3,232 3,066 3,311 3,495 2,909 2,449 37,009 ST CLAIR 710 681 925 895 872 769 971 916 1,064 1,127 867 766 10,563 SUMTER 72 87 49 57 49 69 89 83 74 64 85 81 859 TALLADEGA 590 558 558 625 584 529 672 559 634 594 439 388 6,730 TALLAPOOSA 319 294 389 388 445 298 388 403 421 446 279 262 4,332 TUSCALOOSA 1,943 1,623 2,013 2384 2,507 2,481 3,014 2,508 2,406 2,257 1,673 1,759 26,568 WALKER 297 250 355 459 399 451 593 583 415 408 499 423 5,132 WASHINGTON 60 59 78 83 77 122 129 80 89 141 65 44 1,027 WILCOX 107 68 109 102 172 79 115 95 78 59 52 47 1,083 WINSTON 135 95 114 156 263 245 242 234 208 208 162 141 2,203

TOTAL 49,428 48,230 54,815 59,139 59,434 53,571 58,744 54,418 53,565 55,420 43,613 39,366 629,743 250000 300000 350000 400000 450000 100000 150000 200000 50000 0

Normal 382824 376801 410838

Update 140654 147247 160555 Emergency 30287 30538 27587 2nd Notice 13356 12875 11339 Short Notice 6241 6157 5708

Replace 3384 2987 3428 Survey Request

2261 2655 2604

Damage 1397 1660 1933

Add Info 1516 1655 1863 Refresh Markings Locate Request Types 0 0 1686 2017 - 2019

Cancel 1266 1191 1554

Design 1038 1109 1470 2nd Notice -

Survey 78 52 82 2019 2018 2017 Alabama 811 County Distribution Report With Reported Damages

NUMBER OF LOCATE DIFFERENCE COUNTY REQUESTS - 2019 DAMAGES REPORTED TO ALABAMA 811 '14 VS '19 2019 2018 2017 2016 2015 2014 AUTAUGA 7,073 19 18 15 15 14 13 46% BALDWIN 48,839 144 94 94 51 30 47 206% BARBOUR 2,174 5 6 13 5 2 1 400% BIBB 2,099 7 3 2 0 2 1 600% BLOUNT 4,160 3 11 5 5 0 6 -50% BULLOCK 459 3 1 1 0 0 0 300% BUTLER 1,087 0 3 1 0 1 4 -100% CALHOUN 9,751 19 14 18 10 17 11 73% CHAMBERS 2,452 7 6 2 2 5 2 250% CHEROKEE 2,207 10 7 1 2 5 3 233% CHILTON 5,330 11 2 2 3 6 7 57% CHOCTAW 1825 2 1 3 1 0 0 200% CLARKE 1,863 1 6 4 4 3 9 -89% CLAY 1,568 0 4 0 3 0 1 -100% CLEBURNE 1,660 5 4 2 2 1 1 400% COFFEE 3,756 4 4 8 6 6 6 -33% COLBERT 6,325 8 17 12 8 2 4 100% CONECUH 883 0 0 0 0 3 6 -100% COOSA 1072 4 1 0 1 0 2 100% COVINGTON 2,426 6 1 1 3 1 1 500% CRENSHAW 610 1 1 1 1 1 2 -50% CULLMAN 9,376 24 16 17 3 6 10 140% DALE 3,091 4 4 16 4 5 6 -33% DALLAS 2,264 3 6 1 2 4 2 50% DEKALB 3,162 5 6 4 2 3 1 400% ELMORE 9,418 34 24 22 18 20 17 100% ESCAMBIA 3,059 9 14 8 5 5 9 0% ETOWAH 10,996 18 11 7 10 13 7 157% FAYETTE 1,309 1 2 1 1 1 0 100% FRANKLIN 1,656 7 2 6 0 1 5 40% GENEVA 1,310 4 3 2 1 4 5 -20% GREENE 670 3 0 3 1 4 3 0% HALE 1,972 8 2 2 1 0 1 700% HENRY 1,569 3 1 0 5 0 1 200% HOUSTON 7,386 13 8 7 14 5 5 160% JACKSON 2,399 5 3 6 2 1 4 25% JEFFERSON 126,683 347 316 261 280 211 173 101% LAMAR 1,186 0 0 0 0 0 0 0% LAUDERDALE 10,824 27 19 14 20 16 11 145% LAWRENCE 2,840 3 2 3 2 2 2 50% LEE 28,377 192 148 128 127 54 57 237% LIMESTONE 14,719 20 20 9 15 6 13 54% LOWNDES 814 2 4 2 0 1 0 200% MACON 1,751 3 11 4 2 7 7 -57% MADISON 60,883 200 191 118 87 62 49 308% MARENGO 1,470 0 0 0 3 1 2 -100% MARION 2,132 3 3 3 0 2 3 0% MARSHALL 6,275 10 7 3 5 3 10 0% MOBILE 56,370 99 99 86 78 75 94 5% MONROE 1,588 6 2 3 0 2 1 500% MONTGOMERY 26,985 78 89 55 64 54 45 73% MORGAN 11,538 30 42 30 15 14 11 173% PERRY 600 0 2 0 2 0 0 0% PICKENS 1190 3 1 3 1 0 1 200% PIKE 2,313 6 2 4 1 2 1 500% RANDOLPH 2,678 3 3 0 1 1 3 0% RUSSELL 5,765 35 37 17 10 22 33 6% SHELBY 37,009 275 189 191 215 127 124 122% Alabama 811 County Distribution Report With Reported Damages

NUMBER OF LOCATE DIFFERENCE COUNTY REQUESTS - 2019 DAMAGES REPORTED TO ALABAMA 811 '14 VS '19 ST CLAIR 10,563 35 20 23 24 19 20 75% SUMTER 859 3 1 2 0 0 1 200% TALLADEGA 6,730 23 29 17 13 5 8 188% TALLAPOOSA 4,332 13 8 7 5 4 5 160% TUSCALOOSA 26,568 104 101 96 56 45 55 89% WALKER 5,132 2 6 6 2 2 7 -71% WASHINGTON 1,027 5 0 0 5 0 1 400% WILCOX 1,083 3 1 0 0 3 0 300% WINSTON 2,203 3 1 4 2 5 2 50%

Totals 1,933 1,660 1,376 1,226 916 942 11 Counties with more than 18 13 13 10 10 10 reported damages 19 19 20 2019 23 JEFFERSON 24 SHELBY

347 MADISON 27 30 LEE 34 BALDWIN TUSCALOOSA 35 MOBILE 35 MONTGOMERY

RUSSELL

78 ST CLAIR

ELMORE

MORGAN

LAUDERDALE 99 275 CULLMAN TALLADEGA

LIMESTONE

AUTAUGA 104 CALHOUN

ETOWAH

HOUSTON

TALLAPOOSA 144 200 CHILTON CHEROKEE

192 MARSHALL 8 Damages Reported per 1000 Locate Request by County - 2019

7

6

5

4

3

2

1

0 900 850 Root Causes for Damages as Reported to Alabama 811 - 2019

800

700

600

500

400

300

242 222

200 148 122 112 100 82 60 49

4 3 2 1 1 1 0 900 Analysis of Root Cause as reported to Alabama 811 800 2015-2019

700

600

500 2015

2016

2017

2018 400 2019

300

200

100

0 Abandoned Facility Excavation Practices Facility Markings Not Facility Not Located or Failure to Maintain Failure to Maintain No Notification Made Other or Data Not Notification to One Unlocatable Facility Not Sufficient Sufficient marked Clearance Marks, faded or lost to the One Call Center Collected Call Not Sufficient 2018 PUBLICITY AND ACTIVITIES

I. PUBLIC OUTREACH, PRESENTATIONS AND ASSOCIATION MEETINGS

Alabama County Commissioners Association Annual Conference County Bash Engineers Meeting

Alabama Council of Engineering Companies Semi-Annual Meeting Golf Tournament

Alabama Damage Prevention Alliance Meetings Baldwin County East Alabama Jefferson County Lee County Mobile County Montgomery County Shelby County Tuscaloosa County

Alabama Damage Prevention Summit Education Program Locate Rodeo

Alabama Department of Transportation Maintenance Conference

Alabama General Contractors Fall Meeting

Alabama Jubilee Balloon Festival

Alabama League of Municipalities Conference

Alabama Mississippi Water Works Associations Joint Water Jam

Alabama Natural Gas Association Annual Conference Leak City Spring Seminar

Alabama Pipeline Alliance Cooperative Training Alexander City, AL Aliceville, AL Atmore, AL Auburn, AL Calera, AL Decatur, AL Demopolis, AL Fayette, AL Florence, AL Gadsden, AL Gardendale, AL Guntersville, AL Jackson, AL Mobile, AL Prattville, AL Scottsboro, AL Tuscaloosa, AL

Alabama Rural Electric Association Annual Conference Golf Tournament Fall Meeting

Alabama Rural Water Association Annual Convention

Alabama Society of Civil Engineers Golf Tournament

Alabama Vegetation Management Conference

Alabama Utility Contractors Association Annual Meeting Fall Meeting Monthly Luncheons

BAMA Association Expo Monthly Luncheons

Birmingham Home and Garden Show Expo

Central Alabama Construction Safety Conference

Childersburg Public Safety Day

Columbia Elementary Safety 811 Day

DeKalb Cherokee Gas Pipeline Safety Training

Electric Cities of Alabama Operations and Engineering Conference

Fultondale Chamber of Commerce Luncheons

Fultondale Founder’s Day Sponsor

Gardendale Magnolia Festival

Gulf Coast Balloon Festival

Jefferson County EMA Be Ready Day

M&M Boring Enforcement Training

Member Visits Guntersville Electric Guntersville Water

Mid-South Farm and Gin Show – Memphis, TN

Mobile Area Water and Sewer Systems Safety Day Morgan County Homebuilders Golf Tournament Sponsor

Premier Services Training

Rail Safety Days Operation Lifesaver – Calera, AL

Russo Corporation Safety Meeting

STEM Program – Talladega Speedway

Sumter County Safety Day – Livingston, AL

UAB Basketball Game Sponsorship (3)

WeatherReady Fest 2020

II. ARTICLES AND PUBLICATIONS

Alabama County Commissioners Calendar – Advertisement

Alabama County Commissioners Directory – Advertisement

Alabama County Commissioners Magazine – Advertisement (3)

Alabama Gardner Magazine – Advertisement

Associated General Contractors Directory – Advertisement

Alabama Green Industry Web Portal Newsletter – Advertisements (3)

Alabama Hunting & Fishing Digest – Advertisement

Alabama League of Municipalities Journal – Advertisements (2)

Alabama League of Municipalities Membership Directory– Advertisement

Alabama Natural Gas Association Membership Directory - Advertisement

Alabama Rural Electric Association of Cooperatives Directory - Advertisement

Alabama Rural Water Association Directory – Advertisement

Alabama Rural Water Association – The Waterline Magazine – Advertisements (4)

Bill Insert – Alabama Power

Bill Insert – Alagasco

Bill Inserts – AT&T

Bill Inserts – Cullman-Jefferson Gas

BUILD South (AGC) Magazine – Advertisements (3)

Field & Stream Magazine – Advertisement (Co-op with 11 One Call Centers)

Greater Birmingham Homebuilders Association Membership Directory – Advertisement

Joe Wheeler EMC – Advertisement – National Safe Digging Month

National Safe Digging Month Governor Proclamation Signing – Press Release

North Jefferson News – Fultondale Gas – Advertisement National Safe Digging Month

North Jefferson News – Cullman-Jefferson Gas – Advertisement National Safe Digging Month

Southwest Airlines Magazine – Advertisements (2) (Co-op with 10 call centers)

Trussville Utilities – Advertisement – National Safe Digging Month

Wheeler Basin Natural Gas – Advertisement – National Safe Digging Month

White Page Directory Listings for multiple telephone companies in Alabama

III. ADVERTISING MEDIA – DIGITAL AND BROADCAST

ABC 33/40 Weather E-Forecast – Web Advertisements

Associated General Contractors Website Banner – Advertisement (6 months)

Alabama AGC Annual Meeting “Movie Night” Sponsorship at Sandestin Hilton – Banner Advertisement of Alabama 811 logo and support for AGC on screen (30 minutes prior to movie start time)

Auburn University Auburntigers.com - Web Banner Advertisements Auburn University - Jordan Hare Stadium Instant Replay Video Board – Advertisements during all home football games and A-Day. Concourse Concession TV Monitors – Advertisements during all home football games and A-Day. Auburn Arena Basketball, Gymnastics and Volleyball LED Video board display for (5) minutes during each home game. Samford Stadium-Hitchcock Field at Plainsman Park LED Video board display signage every (10 minutes) during all home baseball games Equestrian Center Video Scoreboard - Rotating LED Signage (10 minutes) during all home meets.

Auburn University Radio Network – (56 affiliate stations) “Tiger Talk” Coach Malzahn Radio Show – Statewide Live Mentions “Tiger Talk” Coach Pearl Radio Show – Statewide Live Mentions Baseball – Statewide Live Mentions during the month of April Softball – Statewide Live Mentions during the month of April

AuburnTigers.com Web Banners

Birmingham Bowl at Legion Field Instant Replay Boards with Alabama 811 logo during the game. Fan Zone Exhibit Space. Bowl Tickets for our Facebook Contest to boost engagement.

Benjamin Russell High School Baseball – Alabama 811 signage

“Can You Dig It” Game Sponsorship (co-op with 17 states)

CBS 42 WIAT Television – Central Alabama Market NCAA Basketball Final Four Game (2) Commercials NCAA Basketball Championship Game (2) Commercials Auburn and Alabama A-Day Special Coverage during National Safe Digging Month (4) Commercials and (20) Live Mentions Community Facebook Page Video Posts for NSDM CBS 42 WIAT.com Website Banner Advertisements for NSDM Pre-Game Football Commercial – during AU/LSU, UA/TX A&M, LSU/FL, GA/LSU Post-Game Football Commercial – during AU/LSU, UA/TX A&M

Corner High School Baseball – Alabama 811 signage

Field & Stream Magazine – Advertisement (co-op with 9 states)

James Clemens High School Baseball – Alabama 811 signage

James Spann Weather Blog – Website Banner Advertisements (2)

Kentucky Derby, Preakness and Belmont Stakes – CGA 811 Initiative National exposure on NBC Sports for the “Call 811 before you dig” safety message seen on the silks of jockeys during each race. (Collaborative effort with national stakeholders)

Montgomery Biscuits/Birmingham Barons Baseball – Presenting Game Day Sponsor at Riverwalk Stadium for 8/11 Day Promotion leading up to the game on Radio, TV, Digital and Social Media. Alabama 811 logo LED signage on all digital marquee and Video boards. Marketing display table on main concourse. Ceremonial first pitch.

Odenville Youth Athletic Association – Alabama 811 signage

Pursuit Channel - 811 Outdoors “The Direction” – Website Billboard sponsorship with clickable link to Alabama 811 website.

Saint James High School Football – Alabama 811 signage

Shades Valley High School Baseball – Alabama 811 signage

Spain Park High School Basketball – Alabama 811 signage

Tarrant High School Basketball – Alabama 811 signage

UAB Football at Legion Field Instant Replay Boards with Alabama 811 logo during all games. 15-second Public Announcement by David Crane during all games.

UAB Men’s & Women’s Basketball – Bartow Arena LED Video Board Center Hung Scoreboard Rings. Courtside LED Digital Signage. Baseline LED Digital Signage. Scorekeeper Table – Static Signage.

University of Alabama Crimson Tide Radio Network – (70 affiliate stations) “Hey Coach” Show with Coach Saban – Statewide Live Mentions “Hey Coach” Show with Coach Grant – Statewide Live Mentions “Crimson Tide Rewind” Radio Show – Live Mentions “Around the SEC” Pre - Game Shows – Live mentions “Crimson Tide Post Game Party” Show – 30-second commercials

University of Alabama Bryant-Denny Stadium Instant Replay Video Board – Advertisements during all home football games and A-Day. Concourse Concession TV Monitors – Advertisements during all home football games and A-Day. Joe Sewell and Rhoades Stadium Rotating LED Signage during all home Baseball and Softball games Coleman Coliseum Basketball and Gymnastics LED Video Board Center Hung Scoreboard Rings for (4) minutes during all home games.

University of Alabama Rolltide.com - Web Banner Advertisements

US Hwy 311 North Billboard – Advertisement – Luverne, AL

WALX FM Radio – Montgomery and Selma Markets Friday night high school scoreboards, Rick & Bubba Show – 30-second “Alabama 811 radio commercials

WBHK 98.7 FM Radio – Jefferson and Shelby County 30-second “Contractor/Homeowner NSDM” radio commercials (12) 20-second Traffic Line Mentions (6)

WBPT 106.9 FM “The Eagle” Radio – Jefferson and Shelby County 10 and 15-second Traffic Live Mentions (148)

WYPA 97.3 FM Radio – Jefferson and Shelby County 30-second “Contractor/Homeowner NSDM” radio commercials (32)

WZZK 104.7 FM Radio – Jefferson and Shelby County 30-second “Contractor/Homeowner NSDM” radio commercials (12) 20-second Traffic Line Mentions (6)

Weather E-Forecast ABC 33/40 – Web Advertisements - Multiple Months

IV. Alabama 811 Publications

Alabama 811 Digital Contractor Newsletter

Alabama 811 Magazine – Quarterly Publication

V. 811 Industry Meetings

Alabama Damage Prevention Alliance Meetings

Alabama 811 Damage Prevention Summit – Point Clear, AL

Common Ground Alliance Annual Meeting and Excavation Safety Conference – Tampa, FL

Common Ground Alliance Market Research Conference Calls

Common Ground Alliance Dig Safely Month Planning Conference Calls

Common Ground Alliance Regional Partners Meeting – Conference Call

Mark-It Madness Committee Meetings and Conference Calls

One Calls of America – Semi Annual Meetings

One Calls of America Health Committee

One Call Systems International Data Collections Committee

One Call Systems International/CGA Meeting – Nashville, TN

Partners in Training (PIT) Crew Training Committee Meetings

Progressive Partnering IT/GIS Development Council Meetings

Southeast Regional One Call Spring Meeting – Savannah, GA

Southeast Regional One Call Fall Meeting – Charleston, SC

Southeast One Call Supervisors Conference