Monitoring of Small Town WASH Haile Dinku, One WASH Program Advisor
[email protected] WaterAid Ethiopia 3 December 2020 WaterAid/ Photographer name Presentation Outline Background Rationale of Monitoring Type of data collected Data Collection, processing , analysis and dissemination Communication of monitoring findings Innovative elements Challenges Lessons learnt/ take home messages Background ▪ Monitoring of small towns initiated during initial Change in Grade phase of the implementation 20 towns capacity level development project (2013/14) Section heading Transparen Change t service Change in in staffs delivery ▪ WaterAid Ethiopia initiated and project regions operational & and efficiency customer customer cascaded monitoring of small towns satisfaction number ▪ Main reason behind : periodic checking of Increased Revenue project progress and keeping implementation & income process on track. Urban Capacity Development Components ❑ Baseline Assessment & studies • IUWASHFM ❑ CB trainings with action plan WASH • TWB Governance • Customer Forum ❑ Transfer of micro-grants for internal capacity support •Business Plan + KPI Section heading ❑ Support Basic equipment (WQ •Asset management testing kit, leakage detection, GPS, 3 wheeler •NRW / Leakage management waste trucks…) •WSP & WQ •GIS & networking ❑ Joint Monitoring& coaching (at WU system •O&M/ Electromechanical least 1x/year/small town) strengthening •IDBM/ / Software ❑ RAG rating and ranking (10+) •Customer services •Pro-poor ,equity & inclusion ❑ Annual review meeting – •HRM rewarding