December 7-9

Ojai Valley Inn & Spa

INNOVATE #MMASCInnovate

annual conference

agenda mmasc.org/annualconf President’s Welcome Message On behalf of MMASC, I have the honor to welcome you to the 2016 MMASC Annual Conference at the Ojai Valley Inn & Spa!

It has been my pleasure to serve you as president of this fine organization this past year. I am deeply humbled by the dedication of the Board of Directors and the time and commitment they have each served to MMASC over the year.

Special thanks goes out to the Executive Board for their dedication and Alma Janabajab eagerness to grow MMASC. This year the Executive Board set three 2015-16 MMASC President goals: Increase membership; increase opportunity for members; and increase visibility. It is with great pleasure that I announce that we have surpassed our goal of 700 members, first time in the organization’s history! Our leadership and professional development opportunities, networking events and signature events within each region continues to do well and is complemented by you, our members, for attending and helping spread the word of what MMASC has to offer.

The mission of our organization isDeveloping People. Developing Communities. This year, we focused our programming for events on just that, creating programs and tools that we can share and take back to our communities and share with others.

Finally, we strive to promote networking skills, of course with a little fun, so I challenge all of you, throughout the Annual Conference, get out of your comfort zone and meet someone new, use the Whova conference app and share your thoughts in the Bulletin section and tell us three things that you are going to take away from this event and bring back to your community. Remember, knowledge is power when shared so always take what you learn and share with others. Thank you for a wonderful year, it has been an honor to serve you as President. Let’s celebrate another great year at the President’s Reception and dance the night away.

Alma Janabajab 2015-16 MMASC President

2 MMASC Annual Conference Message From The Co-Chairs Dear attendees,

On behalf of the Municipal Management Association of Southern California Annual Conference Planning Committee, thank you for joining us at the 2016 conference! The theme of this year’s conference Innovate underscores the need for us as professionals to be nimble, creative and forward thinking.

We designed the program to ensure the theme Innovate is pushed forward. In order to do so, we will focus upon four core pillars: Arabo Parseghian Professional Development-managing your own career and the 2016 career path of others, to keep an engaged workforce; Governance- Annual Conference Co-Chair developing programs, improving operational practices, and better understanding of methods to work with elected and appointed officials to better provide service to the communities we serve; Sustainability-developing systems and practices built to last, better serving the organization through both environmental measures and practices; and Technology-effective use of technology to address issues, improve efficiency, and identifying methods to effectively communicate the value added to purchasing authorities.

We are confident the program content and various sessions will build upon your knowledge and most importantly create takeaways for you to incorporate in your workplace. We also have provided you with essential networking opportunities so you may create new Jackie Ruiz relationships and strengthen existing relationships. We encourage 2016 you to utilize the Whova app to enrich your conference experience. Annual Conference Co-Chair Thank you again for joining us and we hope you have a memorable conference experience.

Arabo Parseghian and Jackie Ruiz 2016 Annual Conference Co-Chairs

#MMASCInnovate 3 2015-16 Executive Board

Alma Janabajab Arabo Parseghian President Vice President County of Santa Barbara City of La Cañada Flintridge

Nicholas Gonzalez Donna Finch Secretary Treasurer City of Ontario City of Rancho Cucamonga

Ashley Garcia Alex Hernandez Jorge Garcia Program Chair Membership Chair Immediate Past President City of Costa Mesa City of Pasadena City of Santa Ana

Congratulations to the 2016-17 Executive Board President, Arabo Parseghian - City of La Cañada Flintridge Vice President, Ashley Garcia - City of Costa Mesa Secretary, Nicholas Gonzalez - City of Ontario Treasurer, Alex Hernandez - City of Pasadena Program Chair, Tanya Spiegel - City of Ontario Membership Chair, Izzy Murguia - City of Murrieta Immediate Past President, Alma Janabajab - County of Santa Barbara

4 MMASC Annual Conference 2015-16 Board of Directors

Region 1 - Central Coast Region 2 - Channel Islands ◆ Jill McMahon - City of Pismo Beach ◆ Luisa Enriquez - City of Oxnard ◆ Dominique Samario - City of Santa Barbara ◆ Ryan Kintz - City of Ventura Region 3 - Desert ◆ James Vega - City of Oxnard ◆ Kristen Nelson - City of Indian Wells Region 4 - Inland Empire ◆ Scott Trujillo - City of Indio ◆ Sean McGovern - City of Jurupa Valley Region 5 - North Los Angeles County ◆ Izzy Murguia - City of Murrieta ◆ Tanya Spiegel - City of Ontario ◆ Christopher Castruita - City of South Pasadena ◆ Matthew Levesque - City of Santa Clarita Region 6 - South Los Angeles County ◆ Brittany Mello - City of Monrovia ◆ Anna Acosta-Reyes - City of Long Beach ◆ Jackie Ruiz - City of Duarte ◆ Kevin Kearney - City of Beverly Hills Region 7 - Orange County ◆ Ani Keshishian - City of Beverly Hills ◆ Dia Turner - City of Culver City ◆ Antonia Castro-Graham - City of Huntington Beach ◆ Amber Haston - City of Lake Forest Region 8 - San Diego ◆ James Haston - City of Laguna Hills ◆ Imelda Huerta - City of Vista ◆ Kristin Stevens - City of Costa Mesa ◆ Mayela Manasjan - City of Encinitas ◆ Monica Martinez - City of Poway ◆ Samuel Merrill - City of San Diego ◆ David Richards - City of Poway ◆ Bryce Wilson - City of Encinitas

#MMASCInnovate 5 Annual Conference Committee CONFERENCE CO-CHAIRS COMMUNICATIONS & MARKETING ◆ Arabo Parseghian, Co-Chair ◆ Nicholas Gonzalez, Chair City of La Cañada Flintridge City of Ontario ◆ Jackie Ruiz, Co-Chair ◆ Carina Campos City of Duarte City of Azusa FACILITIES & LOGISTICS ◆ James Haston City of Laguna Hills ◆ Alex Hernandez, Chair City of Pasadena SPONSORS & EXHIBITS ◆ Ashley Garcia ◆ Alma Janabajab, Chair City of Costa Mesa County of Santa Barbara ◆ Donna Finch ◆ Jorge Garcia City of Rancho Cucamonga City of Santa Ana ◆ Alfa Lopez ◆ Arabo Parseghian City of Diamond Bar City of La Cañada Flintridge ◆ Amber Young SCHOLARSHIPS & AWARDS City of Ojai ◆ Kevin Kearney, Chair PROGRAMS City of Beverly Hills ◆ Tanya Spiegel, Chair ◆ Christopher Castruita City of Ontario City of South Pasadena ◆ Carl Alameda ◆ Joana Smith City of La Cañada Flintridge City of Thousand Oaks ◆ Victoria Rocha GOLF TOURNAMENT USC Fellow ◆ Jorge Garcia, Chair ◆ Angelic Davis City of Santa Ana City of Moreno Valley ◆ Aminah Mears ELECTIONS & BY-LAWS San Bernardino County ◆ David Gassaway, Chair ◆ Lynn Kelly-Lehner City of Indian Wells City of Temecula ◆ Mark Brower SPECIAL EVENTS City of Beverly Hills ◆ Carina Campos ◆ Peter Castro, Chair City of Azusa City of La Cañada Flintridge ◆ Angela Cho University of Southern California ◆ Greg Kwolek City of La Cañada Flintridge ◆ Izzy Murguia City of Murietta

6 MMASC Annual Conference MMASC Past Presidents 1953-54: Ernie Mariner, City of Inglewood 1985-86: Pamela S. Easter, City of Hemet 1954-55: Bob Huntley, City of Beverly Hills 1986-87: Scott Yotsuya, City of Downey 1955-56: William Probert, City of San Gabriel 1987-88: Brigitte Charles, City of Santa Ana 1956-57: Don Mansfield, City of Torrance 1988-89: Steven Adams, City of Glendale 1957-58: Marshall Julian, City of Lakewood 1989-90: Fred Diaz, City of Azusa 1958-59: Jim Wheaton, City of Monterey Park 1990-91: June Yotsuya, City of Downey 1959-60: Bob Christofferson, City of Glendale 1991-92: Karen Nobrega, City of Orange 1960-61: Joe Leach, City of Redondo Beach 1992-93: Wally Bobkiewicz, City of Long Beach 1961-62: Harvey Hurlburt, City of Beverly Hills 1993-94: Wally Bobkiewicz, City of Long Beach 1962-63: Garth Lipsky, City of Garden Grove 1994-95: Dennis Swink, City of Glendora 1963-64: Garth Lipsky, City of Garden Grove 1995-96: Ken Fischer, City of Corona 1964-65: Bob Vollmer, City of Beverly Hills 1996-97: Barry Foster, City of Rancho Mirage 1965-66: Wayne Wedin, City of Santa Fe Springs 1997-98: Tammy Gates, City of Claremont 1966-67: Fred Sorsabal, City of Anaheim 1998-99: Kevin Tonoian, City of Santa Clarita 1967-68: Grant Brimhall, City of Claremont 1999-00: Christopher Cash, City of Paramount 1968-69: Jerry Gonce, City of Pico Rivera 2000-01: Scott Carroll, City of Carlsbad 1969-70: Allen Parker, City of South El Monte 2001-02: Jim Lewis, City of Claremont 1970-71: Norm King, City of Claremont 2002-03: Jennifer Phillips, City of Fullerton 1971-72: Jim Williams, City of Inglewood 2003-04: Michael Busch, City of Claremont 1972-73: Judy Kelsey, City of Newport Beach 2004-05: Oliver Chi, City of Claremont 1973-74: Jim Evans, City of Orange 2005-06: Sarona Vivanco, City of Santa Clarita 1974-75: Ralph Luciani, City of Garden Grove 2006-07: Chris Freeland, City of West Covina 1975-76: John Shirey, City of Long Beach 2007-08: John P. Keisler, City of Long Beach 1976-77: Robert Duggan, City of Costa Mesa 2008-09: Laura A. Biery, City of Santa Clarita 1977-78: Paul Brotzman, City of Claremont 2009-10: Carl Alameda, City of La Canada Flintridge 1978-79: Jim Gilley, City of Simi Valley 2010-11: Dan Weinheimer, City of San Marcos 1979-80: Tom Bandy, City of Rancho Palos Verdes 2011-12: Clay Curtin, City of Manhattan Beach 1980-81: Len Therrien, City of Glendale 2012-13: Brett Channing, City of Brea 1981-82: Bill Workman, City of Glendora 2013-14: Peter Castro, City of La Canada Flintridge 1982-83: Bruce Channing, City of Yorba Linda 2014-15: Jorge Garcia, City of Santa Ana 1983-84: Cynthia Cave, City of Anaheim 1984-85: Glenn Southard, City of West Covina

#MMASCInnovate 7 Program At A Glance Wednesday, December 7 Thursday, December 8 Friday, December 9 7:30 AM 6:30 AM 7:00 AM Golf Tournament Wellness Session Wellness Session

8:00 AM ­ 5:00 PM 7:00 AM ­ 9:00 AM 7:00 AM ­ 9:00 AM Registration Open Continental Breakfast Continental Breakfast

10:00 AM ­ 10:30 AM 8:00 AM ­ 5:00 PM 7:00 AM ­ 10:00 AM Coffee Klatch Registration Open Registration Open

10:30 AM ­ 12:00 PM 8:30 AM ­ 9:00 AM 9:00 AM ­ 10:15 AM Session Presented by ICMA Morning Keynote General Session & Morning Keynote 12:00 PM ­ 1:00 PM 9:15 AM ­ 10:15 AM General Session Luncheon Breakout Sessions 10:30 AM ­ 11:45 AM Breakout Sessions & 1:15 PM ­ 2:45 PM 10:30 AM ­ 11:30 AM Speed Coaching Session Presented by ICMA Breakout Sessions 12:00 PM ­ 1:30 PM 3:00 PM ­ 4:00 PM 11:45 AM ­ 1:15 PM Lunch with an Executive & Breakout Sessions Keynote Luncheon MMASC Awards

4:00 PM ­ 4:30 PM 1:30 PM ­ 2:30 PM Sponsor Networking Break/ Power Talks Learning Lounge 2:45 PM ­ 3:45 PM 4:30 PM ­ 6:30 PM Breakout Sessions Opening Reception 3:45 PM ­ 4:30 PM Sponsor Networking Break

4:00 PM ­ 4:30 PM Learning Lounge

4:15 PM Annual Business Meeting

7:30 PM ­ 10:00 PM President's Reception

8 MMASC Annual Conference KEYNOTE SPEAKERS

Peter Kageyama is a community and economic development consultant based in St. Petersburg, FL. Peter is the former President of Creative Tampa Bay, a grassroots community change organization. He has spoken all over the world about bottom up community development and the amazing people that are making change happen. His first book, For the Love of Cities, was recognized by Planetizen as a Top 10 Book for 2012 in urban planning, design and development. His second book, Love Where You Live (2015) is a “how to” manual for city leaders, both official and unofficial, on how we can be intentional about encouraging our emotional engagement with our places. He is a Senior Fellow with the Alliance for Innovation, a national network of municipal leaders and Special Advisor to America In Bloom.

Peter loves cities. Big cities, small cities, villages and small towns. He thinks he has found the Peter Kageyama “secret sauce” of what makes cities successful and it is those same people who love their cities. Those ordinary citizens who somehow go above and beyond typical levels of citizenship and do Thursday, extraordinary things for their places. Not because they paid to, but because of their desire to make Keynote Speaker things happen in their hometown. He is a pied piper of community ideas and city love as he spreads the word from place to place.

Dr. Erroll G. Southers is an internationally recognized expert on counterterrorism, public safety, infrastructure protection, and homeland security. He is the Director of the Homegrown Violent Studies Program at the University of Southern California, where he is also an Adjunct Professor of Homeland Security and Public Policy in the Sol Price School of Public Policy.

Dr. Southers is the Managing Director for Counter-Terrorism & Infrastructure Protection at TAL Global, an international security consulting firm. There he directs security assessments addressing transportation modalities, stadium venues, and educational and cultural institutions.

Previously, Dr. Southers served as the Director of Transition and Research Deployment of the National Homeland Security Center for Risk and Economic Analysis of Terrorism Events (CREATE). He has also served as: California Governor Arnold Schwarzenegger’s Deputy Director in the California Office of Homeland Security; Chief of Homeland Security and Dr. Erroll G. Southers Intelligence for the Los Angeles World Airports Police Department (the nation’s largest airport police department); and President Barack Obama’s first nominee for Assistant Secretary of the Friday, Transportation Security Administration. Keynote Speaker Before this, Dr. Southers was a Special Agent with the Federal Bureau of Investigation, beginning his law enforcement career as a police officer with the Santa Monica Police Department and culminating with as Assistant Chief of Homeland Security and Intelligence for the Los Angeles World Airports Police Department. Lecturing at Joint Chiefs of Staff Antiterrorism Seminars and testifying before Congress on homeland security matters, Dr. Southers was recognized in Security Magazine’s Top 25 Most Influential Industry Thought Leaders in the United States and is a recipient of the Earl Warren Outstanding Public Service Award.

He is a Senior Fellow of the UCLA School of Public Affairs and a Visiting Fellow of the International Institute of Counter-Terrorism in Herzliya, Israel. Dr. Southers lectures throughout the world and has been interviewed on CNN, NBC, MSNBC, NPR and a variety of other news programs. He holds Doctoral and Master’s degrees from USC and earned his BA from Brown University.

#MMASCInnovate 9 Get Whova for 2016 MMASC Annual Conference

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Reception

THURSDAY, DECEMBER 8TH 7:30 PM

Shangri-La Pavillion Conference attendees: Make sure to attend the President’s Reception and celebrate another successful year of MMASC. Reception will include a photo booth, dancing, desserts, all in prohibition theme. Roaring 20’s attire is encouraged! The event is included with conference registration.

2015 Financial Statement

2015 Revenues Membership Dues $37,985.00 Sponsorships $38,000.00 Annual Conference $55,525.00 Regional Events $14,952.00 Summer Session $11,135.00 Winter Forum $8,135.00 Misc. Revenue $12.06 Total Revenue $165,744.06

2015 Expenditures Membership Dues $37,985.00 Sponsorships $38,000.00 Annual Conference $55,525.00 Regional Events $14,952.00 Summer Session $11,135.00 Winter Forum $8,135.00 Misc. Revenue $12.06 Total Revenue $165,744.06 NOTES Jot down your notes from the conference here and share with fellow conference attendees in the Whova conference app. Remember, knowledge is power when it is shared!

14 MMASC Annual Conference NOTES Jot down your notes from the conference here and share with fellow conference attendees in the Whova conference app. Remember, knowledge is power when it is shared!

#MMASCInnovate 15 For more information visit www.icmarc.org or contact: Tom Axline ICMA-RC Regional Manager, Southern California Email: [email protected] Phone: 866-792-3253

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tripepismith.com /tripepismith @tripepismith /tripepismith WEDNESDAY PROGRAMMING

7:30 AM Ojai Valley Inn & Spa ANNUAL GOLF TOURNAMENT Enjoy a day on the green with friends, fellow MMASC members, business partners, and other conference attendees in a very casual setting.

8:00 AM – 5:00 PM REGISTRATION OPEN

10:00 AM – 10:30 AM Anacapa Ballroom COFFEE KLATCH Join this social gathering for coffee and conversation. Network, make new friends, share an idea, an innovative project, or a successful program and learn what’s working in other local governments.

10:30 AM – 12:00 PM Anacapa Ballroom ETHICAL SURVIVOR, IT’S NOT MY FAULT, IT’S SAN ANDREAS’ FAULT!!! Presented by Dave Childs, ICMA CGL Approved Ethics Course (1/2 credit)

Ethics is boring? Are you kidding? Ethics is not for the faint of heart, and that’s why you’ll need to have all your wits about you when MMASC presents their edition of “Ethical Survivor, It’s Not MY Fault, It’s San Andreas’ Fault!!!

Join session leader, Dave Childs, as teams struggle to survive those real world ethical issues facing local government professionals. Will a 4 am tweet cause you to commit Twittercide? Do visions of FBI agents walking thru the doors of City Hall torment your dreams? Are you up to the ethics challenge? Let’s take a tour of some cases where folks have “crashed and burned”, learn how to inoculate our own organizations and then let’s play the Southern California version of Ethical Survivor!

Our presenter, Dave Childs is a retired City Manager with over 43 years in the profession. He’s an Ethics Trainer and an Organizational “Culture Coach”, and he’s an ICMA Past President and Life Member.

12:00 PM – 1:00 PM Hacienda Ballroom B GENERAL SESSION LUNCHEON Featured Speaker: Pat Martel, City of Daly City and ICMA Immediate Past President

1:00 PM – 1:15 PM NETWORKING BREAK

1:00 PM – 3:45 PM PROFESSIONAL HEADSHOTS By Tripepi Smith 1:15 PM – 2:45 PM Anacapa Ballroom ETHICAL SURVIVOR, IT’S NOT MY FAULT, IT’S SAN ANDREAS’ FAULT!!! (continued session) Presented by Dave Childs, ICMA CGL Approved Ethics Course (1/2 credit)

To receive full credit for the CGL Ethics Course, conference attendees must attend both sessions.

2:45 PM – NETWORKING BREAK 3:00 PM

18 MMASC Annual Conference WEDNESDAY PROGRAMMING

3:00 PM – 4:00 PM BREAKOUT SESSIONS

Anacapa 4-5 The Next BIG Thing: Disruptive Technology Presented by Nijah Fudge, Alliance for Innovation

Are you Future Ready?

What might our cities and counties look like in 2036? Results from the recently completed research from the Alliance for Innovation on the “The Next Big Things” impacting local government will inform you of the four forces and trends that should be on your radar with a specific focus on technology trends. Just as water is the driving force of all life, access to technology is quickly becoming the driving force of our local, national and global landscape.

The Alliance for Innovation connects innovative and successful local governments in robust communities of practice and shares new research and resources. During this session you will learn from Nijah Fudge, West Regional Director at the Alliance for Innovation, how communities from across the country are addressing future technology trends around these key areas: ◆ Planning, funding and deploying technology services to meet the existing and future needs of our communities ◆ Educating our communities about the imperative to make technologies deployment and equitable access a priority ◆ Changing the political landscape to address the industries and regulations standing in our way

About the Alliance for Innovation: The Alliance for Innovation is inspiring innovation to advance communities. As the premier resource for emerging practices in local government, we are building cultures of innovation and connecting thought leaders in the profession with the help of our partners International City/County Management Association (ICMA) and Arizona State University. We are accessible and valuable to all levels of an organization.

Anacapa 1-3 Grassroots & Grasstops: A Model for Improving Community Health Presented by Erika Lewis-Huntley, City of Rancho Cucamonga and Jeni Watanabe, City of Rancho Cucamonga

Healthy RC (HRC) is a community-led effort committed to long-term community health improvement through the development of plans, programs, policies and partnerships. Facilitated by the City Manager’s Office, the HRC collaborative consists of City departments and over 75 stakeholders with diverse expertise to address complex community health issues and explore strategies and opportunities to improve health and wellness.

Anacapa 6-8 Becoming Financially Savvy in 59 Minutes Presented by Matthew Hawkesworth, City of Pasadena

Recently, there have been local and national headlines about the pension crisis and the bankruptcy of local government agencies. You may not be sure where your City stands. Then it’s time to learn how to read, understand, and ask the right questions regarding your agency’s standard financial report data. Or you may know your agency is on sound financial footing, but if you’re considering making a career move. How do you assess your new potential employer’s financial health?

In this breakout session, the key components of the annual budget and Comprehensive Annual Financial Report (CAFR) will be discussed. Come learn the key financial measures of an agency’s health and how to evaluate what they mean.

#MMASCInnovate 19 WEDNESDAY PROGRAMMING 4:00 PM – 4:30 PM Anacapa Foyers SPONSOR NETWORKING BREAK

If you leave the conference without spending quality time in the exhibit area, you will have missed out on a major piece of your conference experience. The exhibit area is about networking, education and learning more about how MMASC’s partners can help your municipality and professional growth.

4:00 PM – 4:30 PM LEARNING LOUNGES AND CAREER RESOURCES

Anacapa 4-5 Learning Lounge: The Mentorship Experience Presented by Louie Lacasella, City of Azusa and Maggie Le, City of Fountain Valley

Have you been in the field of municipal management with less than three years of experience? Are you a director, mid-manager, management analyst or a professional in the public sector with three or more years of experience? If you answered yes, the MMASC Mentorship Pro- gram is for you! Hear from colleagues that have gone through the Mentorship Program and how through the program, experienced professionals have the opportunity to give confidential guidance and support for professionals interested in or are entering the field of government administration.

Anacapa 1-3 Learning Lounge: How to Get the Most out of your Membership Presented by James Haston, City of Laguna Hills and Izzy Murguia, City of Murrieta

Make the most of your MMASC membership! This informative session will discuss the benefits available to current members, areas of opportunity, and introduces ways to take your membership (and your career) to the next level. Not yet a member? Come anyway and learn what MMASC membership can do for you!

Anacapa 6-8 Career Resources: Resume Review Presented by Aggie Nesh, Metrolink and Bobbi Peckham, Peckham & McKenney, Inc.

Are you looking for a new position? Or, maybe just to freshen up your resume and interviewing skills? Sign up to reserve a session for a resume review and talk with professionals and paraprofessionals who can help! Helpful experts are standing by to review your resume and get you ready for the next big interview.

4:30 PM – 6:30 PM Indigo Pool OPENING RECEPTION (Main Pool)

20 MMASC Annual Conference THURSDAY PROGRAMMING 6:30 AM - 7:30 AM Orchard Lawn WELLNESS SESSION - CROSSFIT OJAI

Start your day off right and join Crossfit Ojai for a free and fun workout! This one hour session will consist of 15 minutes of warmup and active stretching followed by 30-40 minutes of conditioning and will conclude with a 10 minute cool down. The conditioning will consist of mostly body weight exercises, e.g., push-ups, sit-ups, lunges and squats. Come work up a sweat before delving into Thursday’s educational program sessions. Be sure to wear sneakers and loose fitting clothing.

7:00 AM - 9:00 AM CONTINENTAL BREAKFAST

8:00 AM - 5:00 PM REGISTRATION OPEN

8:30 AM – 9:00 AM Anacapa Ballroom GENERAL SESSION MORNING KEYNOTE The Role of Nonprofits and the Public Sector Featured Speaker: John Keisler, City of Long Beach

Government can’t do it all! Complex challenges facing local governments—homelessness, unemployment, public safety—require creative partnerships. Increasingly, cities and counties are looking to non-profit partnerships to increase flexibility, share assets, and fill gaps in service delivery. This General Session will explore some exciting ways that local government can partner with non-profit organizations to leverage resources and improve results. Innovation Team Director John Keisler will talk about some new and exciting ways that the City of Long Beach has collaborated with unlikely partners to make the government work better for its residents.

9:00 AM – 9:15 AM NETWORKING BREAK

#MMASCInnovate 21 THURSDAY PROGRAMMING 9:15 AM – 10:15 AM BREAKOUT SESSIONS

Anacapa 1-3 The Role of Nonprofits in the Public Sector - Innovative Partnerships at Work Presented by John Keisler, City of Long Beach; Angie Jean-Marie, Goldhirsh Foundation; and Seyron Foo, Southern California Grantmakers

I need partners! Where do I start? Public foundations are playing a new role in the way that they partner with local governments. Following the General Session about the Role of Non-Profits in the Public Sector, this Breakout Session will feature two innovative leaders in the grantmaking world—Southern California Grantmakers and Goldhirsh Foundation—to discuss ways in which cities can partner with public foundations to incubate new approaches. Join Seyron Foo and Angie Jean-Marie to talk about some of the most creative projects their foundations are funding in Southern California, and how your agency might put the infrastructure in place to partner.

Hacienda A Council/Commission Relations Presented by Dominic Lazzaretto, City of Arcadia and Mark Alexander, City of La Cañada Flintridge

Our seasoned panel will guide attendees through an interactive discussion of the leadership skills necessary to build effective relationships with City Councilmembers or City Commission- ers. Learn the best practices learned over the years, potential pitfalls, and how communication is the key for success. This session will cover a wide range of topics including:

◆ Establishing a clear chain of command for administrative duties between Council and City staff and lines of communication; ◆ Best practices for the tracking and resolution of complaints shared by elected or appointed officials; ◆ How to address potential community challenges and be prepared as possible for a Council or Commission meeting; ◆ Ensuring compliance with the law (Brown Act) and “string meetings”; ◆ What conversations/comments should be shared with your City Manager. Hacienda C & D Government Agility in Adapting to Private Sector Innovations Presented by Victoria Rocha, University of Southern California City/County Management Fellow

Government is not always known for its’ ability to adapt and change to new innovations. Yet, as private enterprise continues to roll out free-to-user technology, such as Facebook, Twitter, and, most recently, Pokémon Go, government and its’ employees are faced with recognizing and harnessing the power of these opportunities quicker than ever. How did your jurisdiction utilize Pokémon Go to engage the community? Did you use it all? In this session we will talk about methods of community engagement using Pokémon Go across various departments. We will also discuss techniques to identifying and quickly mobilizing the next free private-sector product.

10:15 AM – 10:30 AM NETWORKING BREAK

22 MMASC Annual Conference THURSDAY PROGRAMMING 10:30 AM – 11:30 AM BREAKOUT SESSIONS

Anacapa 1-3 Digital Tools and Technics to Elevate Your City’s Outreach Presented by Ryder Smith, Tripepi Smith and Tanya Spiegel, City of Ontario

Are you looking for ways to increase or strengthen your agencies online voice? Join this interactive session as our panel discusses the benefits of having an online presence, the importance of online and digital communications, best practices as well as specific “how to’s” for attendees who want to leverage digital and social tools for marketing. This session will cover Website Platforms, Email Platforms, Mobile Applications and Social Media Platforms.

Hacienda A Affordable Care Act: Taking Stock and Looking Ahead Presented by Laurie LoFranco, Keenan & Associates

It is time to take stock and get ready for the 2017 plan year. The Affordable Care Act (ACA) continues to present compliance challenges with key provisions now in full effect and updated regulatory guidance still being issued. In this informational session, we cover the latest ACA topics that should be on your radar, including affordability – which is a “hot” topic thanks to guidance from the IRS on cash-in-lieu of benefits and “flex credits.”

Hacienda C & D Stepping Up to Senior Management Presented by Bobbi Peckham, Peckham & McKenney, Inc. and Clay Phillips, Peckham & McKenney, Inc.

Ever wonder what the executive recruitment process is like? Are you ready for a Department Head or Director level position? Executive recruiters will share their experiences and provide insights into the job-search process.

11:30 AM – 11:45 AM NETWORKING BREAK

11:45 AM – 1:15 PM Anacapa Ballroom The Multigenerational City: Creating Lovable Places for Every Age KEYNOTE SPEAKER: PETER KAGEYAMA Sponsored by the City of Ontario

Join Peter Kageyama, author of For the Love of Cities and its follow up, Love Where You Live, for a conversation about the importance of creating emotionally engaging places for generations ranging from eight to 80. As communities age, the demands of what makes successful places shifts in both dramatic and subtle ways. Peter brings a new lens to the idea of ‘age-friendly cities’ and explores what community leaders, both official and unofficial, can do to create more lovable cities for every age.

1:30 PM – 2:30 PM Anacapa Ballroom POWER TALKS Presented by Ryder Smith, Tripepi Smith; Jim Lewis, City of Pismo Beach; and Oliver Chi, City of Monrovia Brief presentations from engaging and motivating speakers.

2:30 PM – 2:45 PM NETWORKING BREAK

#MMASCInnovate 23 THURSDAY PROGRAMMING

2:45 PM –3:45 PM BREAKOUT SESSIONS

Hacienda A Fire Command Shared Services: A Case Study Presented by Sergio Gonzalez, City of South Pasadena

Partnerships between local governments to share services can help cash-strapped municipalities expand and improve services, reduce spending and operate more efficiently and effectively. However, these benefits must be balanced against the need to maintain local control and responsiveness to the needs of each community involved.

In late 2013, the Cities of South Pasadena, San Marino, and San Gabriel began to investigate a tri-city partnership for fire command services, the first such enterprise in the San Gabriel Valley. The eventual partnership that they created has the potential to save each city $2,500,000 and all three Cities $7,500,000 or more over the course of ten years. Join South Pasadena City Manager Sergio Gonzalez, as he discusses their implementation process, and how multiple municipalities can work with key stakeholders to address challenges, identify solutions and implement a shared services program to drive results. Hacienda C & D Sustainable Purchasing: Saving the Earth, while Saving your Budget Presented by Scott Munzenmaier, City of La Mesa

Sustainable Purchasing will explore the decision making and policy process combining both traditional financial factors in combination with environmental factors. This requires setting procurement guidelines into the broader strategic context including value for money, performance management, and environmental priorities. Sustainable Purchasing takes into account to procurement of supplies or services based upon a number of factors including: Value for money considerations such as, price, quality, availability, functionality; The entire life cycle of products; Environmental aspects; The effects on the environment that the assets, supplies and/or services have over the whole lifecycle (“green procurement”); Sustainable or recycled materials/products.

Agencies committed to Sustainable Purchasing often experience multiple potential benefits, such as: long-term efficiency savings; more efficient and effective use of natural resources; reducing the harmful impact of pollution and waste; reducing the impact of hazardous substances on human health and the environment; encouraging innovation; providing strong signals to the sustainable products market; and practical expression of organizations’ commitment to sustainable development. Anacapa 1-3 What is Old is New Again Presented by Jim Lewis, City of Pismo Beach and Pam Antil, City of Santa Barbara

When it comes to your career, sometimes it feels like you could use all the advice you can get. From picking the “right” positions to apply for, to when to move or change jobs, when to say “no”, to which investments to make in training, education and professional organizations, or to actually excelling in your position, there’s certainly a lot to learn. Sometimes, the advice from mentors and supervisors is harder to implement because, well...... we may not want to hear it or it’s hard, but necessary advice to follow. This panel will share tips, tools and advice they’ve received through the years -- the good and the bad -- and how it has shaped their careers. While some of the advice may be “timeless” their fresh and innovative approach will make “old” advice “new” again! In addition, the panel will explore the advice they wished they had taken and how it might have changed the course of their careers. Join us for this interactive and fun session and be prepared to share the best piece of advice you’ve ever received in your career! 3:45 PM – SPONSOR NETWORKING BREAK 4:30 PM If you leave the conference without spending quality time in the exhibit area, you will have missed out on a major piece of your conference experience. The exhibit area is about networking, education and learning more about how MMASC’s partners can help your municipality and professional growth.

24 MMASC Annual Conference THURSDAY PROGRAMMING

4:00 PM – 4:30 PM LEARNING LOUNGE AND CAREER RESOURCES

Anacapa 1-3 Learning Lounge: Special Presentation from ICMA-RC Presented by Tom Axline, ICMA-RC

Work may be satisfying, but most leaders and their staff don’t want to do it forever. Retirement is inevitable, but not always predictable in terms of timing and the effect on your organization. Mr. Axline will discuss the key features of public sector retirement plans while emphasizing the importance of being a well-informed retirement resource for your staff.

Hacienda A Career Resources: Resume Review Presented by Aggie Nesh, Metrolink

Are you looking for a new position? Or, maybe just to freshen up your resume and interviewing skills? Sign up to reserve a session for a resume review and talk with professionals and para- professionals who can help! Helpful experts are standing by to review your resume and get you ready for the next big interview.

4:15 PM - 5:00 PM ANNUAL BUSINESS MEETING

5:30 PM - 7:30 PM SPONSORED 2016 MMASC ANNUAL NETWORKING RECEPTION DINNER

7:30 PM - 10:00 PM Shangri-La Pavillion PRESIDENT’S RECEPTION

#MMASCInnovate 25 FRIDAY PROGRAMMING

7:00 AM Los Padres National WELLNESS SESSION - OJAI VALLEY HIKE (To carpool meet in the lobby of the Ojai Valley Inn at 6:30 AM) Forest Trailhead Put on your hiking boots, clear your mind and take in the Ojai Valley sunrise with a great morning hiking excursion. Just under three miles of clean trail, the Pratt to Foxen Trail Loop is appropriate for hikers of most skill levels featuring spectacular views of the Ojai Valley, a moderate climb and fairly steep downhill switchbacks as you make your way back to the trailhead. Located approximately seven miles from the Ojai Valley Inn, hikers are asked to meet outside the main entrance of the Inn near the loop no later than 6:30 a.m. to meet and arrange a carpool. Hikers should wear appropriate footwear, bring plenty of water and be prepared for bright sunlight (sunglasses), and heat (layers of clothing).

7:00 AM – 9:00 AM CONTINENTAL BREAKFAST

7:00 AM – 10:00 AM REGISTRATION OPEN

8:00 AM – 10:00 AM PROFESSIONAL HEADSHOTS By Tripepi Smith 9:00 AM – 10:15 AM GENERAL SESSION AND MORNING KEYNOTE

Anacapa Ballroom So You Want to Advance Your Career? Face Outward Presented by Jacob Green, City of San Juan Capistrano

Most of us enter the public sector as specialists, yet we think we need to come across to others as knowing everything . . . and we shudder at the notion that someone will think there’s something we don’t know. However, to be the most effective leader, we must create powerful interdepartmental teams that can tackle challenging public sector issues that are far beyond our own scope of knowledge. The way you will succeed as a leader, and enhance your own professional growth as you acquire more responsibilities, additional employees, and your next position in city government, will involve your own recognition of the need to reach out to, and rely upon, the expertise of those around you . . . we must face outward.

Jacob will explore the challenges, successes, and failures (yes, failures!) he has experienced through his journey of facing outward and building teams during his career working in fire departments, police departments, economic development agencies, city manager’s offices, and now in his role helping the City of San Juan Capistrano City Manager create an entirely new executive team that looks outward and lifts San Juan Capistrano to new heights in a high- achieving, innovative, and team-focused culture.

Anacapa Ballroom Countering Violent Extremism Keynote Speaker: Dr. Erroll G. Southers

Numerous terror plots have been thwarted through intelligence and good police work. Effective frameworks for counterterrorism and infrastructure protection requires intricate collaboration and coordination among the diplomatic, military, intelligence and law enforcement communities, as well as cooperation between public and private sectors. Dr. Southers discusses this emerging threat.

This topic is rarely addressed in the local government community from an organization-wide policy and planning basis. However, these issues confront local government and involves a wide range of tough questions including: ◆ What is the likelihood of an attack in my community? ◆ How can homeland security be incorporated into my community’s current emergency plan? ◆ How can I make homeland security planning a priority while meeting the day-to-day needs of my community?

Dr. Erroll Southers’ career spans all levels or law enforcement and he is one of the nation’s leading experts in matters of terrorism and national security. Dr. Southers will guide the audience through the key issue local government leaders should be aware of and what steps can be taken to be prepared. 26 MMASC Annual Conference FRIDAY PROGRAMMING

10:15 AM – 10:30 AM NETWORKING BREAK 10:30 AM – 11:45 AM BREAKOUT SESSIONS Hacienda A Speed Coaching Presented by various City/County Managers, Assistant/ Deputy Managers, and City/County Directors

Participate in three to five 10-minute speed coaching sessions where you can get one-to-one advice from Local Government leaders. High energy setting. Hacienda C & D Fiscal Sustainability in Suburban Cities: A Comparative Case Study of Fiscal Health and Civic Engagement in Southern California Presented by Jennifer Brutus, City of Arcadia

A dissertation on the City of Claremont and the City of Upland’s fiscal health since the Great Recession involving analysis of the General Fund and other operations, and opportunities for fostering fiscal sustainability through fiscal health checklists and financial health diagnostic tools, fiscal sustainability taskforces, and civic engagement/public participation. Anacapa 1-3 Change Your Culture, Change Your Life! Presented by Grant Yee, City of Ontario

Does culture really eat strategy for lunch? This session will answer this old-age management question and will challenge you to think differently about organizational culture. Learn why people-centric culture is now the new business model for organizational success and personal happiness.

As managers, we are generally very good at transactional leadership and managing the daily operations of our governmental departments. However, as government leaders of the enterprise, we must also strategically work on transformational leadership, focusing on inspiring people and developing a culture of employee engagement and innovation. This session will present extraordinary findings from a personal journey of human leadership. Topics to be covered include vision, culture, organizational values, employee engagement, high performance team, work-life integration, and attracting and retaining a talented workforce for tomorrow.

11:45 AM – 12:00 PM NETWORKING BREAK 12:00 PM – 1:30 PM Anacapa Ballroom LUNCH WITH AN EXECUTIVE and MMASC ANNUAL AWARDS Sponsored by San Gabriel Valley City Managers Association

We make lunch fun and full of opportunities! Receive advice and mentorship from seasoned executives, and a chance for municipal leaders to share their wisdom with enthusiastic up-and- comers.

MMASC’s mission is to provide practical learning experiences, opportunities to lead, and guidelines for the professional practice of municipal management. MMASC annually recognizes individuals and organizations that promote the best in local government throughout Southern California by creating opportunities for future public sector leaders.

#MMASCInnovate 27 J. MICHAEL DUTTON SUMMIT AWARD Presented to a member of the MMASC Executive Board or a Regional Boardmember who has made a significant and/or sustained contribution to MMASC. The Award is named after J. Michael Dutton who was an active member of the organization, an innovator and leader of public sector programs. He mentored many and promoted MMASC as a key component of professional development, before his untimely death in 1984 at the age of 36.

Arabo Parseghian City of La Cañada Flintridge

Arabo continues to receive high marks by his supervisors by his day-to-day commitment to the profession and the manner in which he performs as one of the top employees in his agency. Arabo takes the time to understand new processes of the operations he is responsible for, establishes personal relationships with his co-workers, and is always looking for better ways to provide services or re-tool existing processes. Arabo has recently taken over much of the responsibilities of the City’s Parks and Recreation program and has implemented some significant changes to improve the efficiency of the services the City provides.

In addition to Arabo’s outstanding work for the City of La Canada Flintridge, he dedicates much of his time toward MMASC. Just to recap, Arabo has served in the following capacities for the past few years: ◆ 2016 MMASC Vice President ◆ 2015 MMASC North Los Angeles Co-Chair ◆ 2014 MMASC North Los Angeles Co-Chair

In addition to all the activities he assisted in facilitating for the North Los Angeles Region, I know he has also volunteered and been active in the following MMASC Organization-wide events: ◆ 2016 MMASC Annual Conference Co-Chair ◆ 2016 MMASC Summer Forum Planning Committee ◆ 2015 MMASC Annual Conference Co-Chair ◆ 2015 MMASC Winter Forum Planning Committee ◆ 2014 MMASC Annual Conference Bylaws Committee ◆ 2014 MMASC Winter Forum Planning Committee

Arabo is a great ambassador for MMASC. He is always connecting with those he meets who are new to the profession, often times interns or students, and explaining to them the value that MMASC offers. His City Manager long ago worked with J. Michael Dutton, before his unfortunate death and has told many stories about Mr. Duttton, many of the qualities and dedication to MMASC Mr. Dutton held can be found in Arabo Parseghian.

28 MMASC Annual Conference ORGANIZATIONAL EXCELLENCE AWARD Presented to a public agency whose accomplishments have significantly contributed to the advancement of local government service or otherwise improved the quality of community service provided. City of Pismo Beach Building an Employee Culture of Excellence, Service and Pride

PROBLEM ASSESSMENT In 2013, the City of Pismo Beach recognized several unique challenges facing the City, the greatest among them being employee turnover, the retirement of a long-serving City Manager, and a strong desire by the City Council to make progress on several major initiatives. The unprecedented turnover was due primarily to retirements and pension reform and would result in over half of the City’s employees leaving employment in a four year period. This challenge was exacerbated by the fact that, the City of Pismo Beach being a small, full service city did not have a deep bench.

IMPLEMENTATION The City was in need of a program that would brand cultural change focused on service, innovation and collaboration that would not only provide gravity to keep employees in the organization, but would provide an appeal and energy that would attract others. In March of 2013, the process to change the culture began through a series of meetings with employees, business, and community members listening intently to their desires and needs. Critical reviews of different processes from human resources to customer service were also undertaken. This work assisted in crystallizing the current barriers to achieving the collaborative and engaging workplace that was desired.

In November of 2014, the City introduced the new cultural program entitled, “’Cuz We’re Pismo”. The goal of the program was to immediately jumpstart an employee culture of inclusion and participation; employee ownership in solutions and service; investment in the team; cross-departmental teamwork; and, ways to celebrate successes and each other. With the support of City Council, City Hall was closed and all non-essential city services were suspended so all employees could gather for a full-day meeting. The ‘Cuz We’re Pismo day arrived and steps were taken to create a high energy and fun environment. The goals for the day were based on five primary objectives: 1) Identify values important to the employees; 2) Develop shared ownership in the future of the City; 3) Identify what employees’ needed to be more efficient and successful in their performance; 4) Discuss “How we Serve”, and review ways to provide “Legendary” customer service; and 5) Create new and lasting relationships

RESULTS AND OUTCOMES The results are the establishment of a new collaborative and service based employee culture that provides the basis for a more effective, flexible and innovative approach to providing City services. City Council has publicly and unanimously complimented City staff on the completion of their established City goals. Resident satisfaction is up, proven by the most recent sales tax initiative that was approved by an astonishing 71.2% between staff members from different departments.

#MMASCInnovate 29 EXCELLENCE IN GOVERNMENT AWARD Presented to a MMASC member who has made a significant contribution to the public service profession or advanced the success of others by affording professional development opportunities, with an emphasis placed on a singular significant accomplishment.

Dominic Lazzaretto City of Arcadia

Dominic Lazzaretto is the City Manager for the City of Arcadia. Dominic’s dedication to MMASC and the future of professionals in the field of Public Administration has been tremendous and should not go without recognition. His passion is to mentor up-and-coming professionals and he has taken on a couple of mentees almost every year since MMASC began their Mentorship Program. He is a genuine guy and always has a professional attitude no matter what’s going on. He participates in the speed coaching portion of the Annual North Los Angeles Trackside Luncheon and each of the groups rotating to this table always appear engaged and almost hesitant to end their session with him. He has spoken at several MMASC Annual Conferences and surveys came back with high scores on his presentation. He is very engaging, inspiring, and provides genuine sincere advice to those in the local government profession.

In addition, he identifies ways to improve local government in his agency. One example is improving the functionality and appearance of his City’s website in an effort to improve the typical local government format and user’s experience. Others in his region and those who have come in contact with Dominic can attest to his dedication and passion for advancement of local government professionals and service. Among many things, Dominic will also serve as one of the new Co-Chairs for the Cal-ICMA Talent Development Team (aka Preparing the Next Generation).

30 MMASC Annual Conference ST E WA R D S H I P AWA R D Presented to a MMASC member, chief executive officer, director, member of the academic community, MMASC supporter, or outside professional development program manager that has shown a significant and sustained contribution toward furthering the success of others by affording professional development opportunities.

Carl Alameda City of La Cañada Flintridge

Carl Alamada, as an MMASC board member, began a tradition of executives mentoring entry level members with the creation of the North LA Trackside Luncheon, an event that has thrived for the past 10 years, mentoring countless members. As the President of MMASC, he worked tirelessly to put together a yearlong program that assisted members with career development. In addition, Carl, over the past 9 years, has continued to mentor those interested in the public sector. Post-graduation, collaborating with other fellow USC alumni, Carl created USC’s City Manager Fellowship - an organization dedicated to developing students who have a passion for the field of Public Administration. Carl has been a mentor to many, in which he has voluntarily given so much of his personal time.

Carl, after years of serving MMASC, continued to assist the current Executive Board with the planning of the Annual Conference. Carl is always ready to pass on his experience onto others, and continues to provide advice to MMASC members with ideas to continue to grow the association. The Stewardship Award is about an individual who puts the needs of others before himself, and someone who is genuinely interested in the success of others, particularly those on the bottom of the hierarchy. No one fits this description better than Carl Alameda.

#MMASCInnovate 31 PRESIDENT’S AWARD Presented to a chief executive officer or principal assistant that has made an outstanding and/or sustained contribution to the public sector and has supported the mission of MMASC by creating opportunities to further the development of individuals advancing within the public sector.

Jim Lewis City of Pismo Beach

Jim Lewis is awarded the MMASC President’s Award because of his continuous dedication to local government and developing the profession. Jim has achieved this through efforts of mentoring, professional developing, building relationships and collaboration with the community/public, and transforming communities, all with a great positive, motivating, and energetic attitude.

This past year, Jim has lead the efforts in the Central Coast Region to challenge City Managers to provide an employee from their agency to help with planning events in this region which has struggled to put together an MMASC Regional Board for the last four years. The group of twenty came together in January and by November they had already offered four successful, beneficial, and well-attended events.

I had the opportunity to sit down with Jim among several other engaged/intrigued MMASC members during the 2012 MMASC Annual Conference where he shared his insights on the benefits of being an Assistant City Manager. Until that time, I had never considered the idea of becoming an Assistant City Manager. Jim became my mentor in 2013 during the 60th anniversary of MMASC Annual Conference where he also took on 2 other mentees. He has since provided me with invaluable advice, guidance, inspiration, and encouragement which pushes me to the next level.

Jim’s passion and dedication to public service is the reason why I am presenting him with this year’s President’s Award. It is an honor to be able to acknowledge a role model like Jim in our profession.

32 MMASC Annual Conference THANK YOU TO OUR SPONSORS! DIAMOND LEVEL

GOLD LEVEL

SILVER LEVEL CivicPlus Hilltop Securities

BRONZE LEVEL

Bob Murray & Customer Service Foresters Financial HdL Companies Associates Advantage, Inc.

ICMA Retirement MuniServices, LLC Peckham & McKenney, Inc. Republic Services Corporation

University of La Verne USC Sol Price School Willdan Group Inc. of Public Policy

#MMASCInnovate 33 COnferenCe Center • Total Indoor Meeting Space: 16,000 sq. ft. • Business Center – State-of-the-art facility to provide all audio/visual needs • High-speed wireless Internet access Anacapa Terrace

BallrOOms • Anacapa Ballroom: 4,800 sq. ft. • Hacienda Ballroom: 6,000 sq. ft. Anacapa Foyer

PrefunCtiOn sPaCe • Outdoor paseo with gas lamps and outdoor fireplaces

• Number of Meeting Rooms: 4 East Terrace • Number of Breakout Rooms: 13 1 6 • Executive Boardroom Anacapa 2 Ballroom 7

3 4 5 8 Plaza

HaciendaFoyer

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Hacienda Ballroom Hacienda Terrace B Garden Room

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Libby AV Boardroom Room

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1. Anacapa Ballroom 6. Main Pool 11. Jimmy’s 2. Hacienda Ballroom 7. Hacienda Courtyard 12. Golf Shop 3. Boardroom 8. Fragrance Courtyard 13. Spa Ojai 14 4. Garden Room 9. Oak Café 14. Herb Garden 5. Shangri-La Pavilion 10. Maravilla 15. Ranch & Stables 15 1 mile west December 7-9, 2016 Ojai Valley Inn & Spa STAY CONNECTED!

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For more information visit mmasc.org/annualconf