Integrated Annual Report 2019 Digi.Com Berhad Connecting You To What Matters Most Our Heroes Keeping Customers Connected At All Times Digi.Com Berhad Reg. No. 199701009694 (425190-X) Lot 10, Jalan Delima 1/1, Subang Hi-Tech Industrial Park, 40000 Subang Jaya, Selangor, Malaysia Email: Investor_Relati
[email protected] Digi.Com Berhad Printed on Environmental Friendly Paper. Reg. No. 199701009694 (425190-X) Integrated Annual Report 2019 OUR COVER This report was produced over the course of the Movement Control Order, with full adherence to safety measures and our business continuity plan guidelines. Our cover is a salute to all dedicated Digizens who continue to serve and connect customers when it matters most, as the nation and world combat the Covid-19 pandemic. WHAT’S INSIDE SECTION 1: AT A GLANCE SECTION 5: GOVERNANCE 1 About This Report 54 Board of Directors’ Profiles 2 About Digi 59 Management Profiles 3 Corporate Structure 62 Corporate Governance Overview Statement 5 Key Highlights 70 Statement on Risk Management and Internal Control 75 Audit and Risk Committee Report SECTION 2: MESSAGE TO SHAREHOLDERS 78 Nomination Committee Report 84 Additional Compliance Information 8 Chair of the Board’s Statement 85 Statement on Responsibility by Directors 10 Chief Executive Officer’s Statement SECTION 6: AUDITED FINANCIAL STATEMENTS SECTION 3: STRATEGIES TO CREATE VALUE 86 Directors’ Report 14 Our Value Creation Model 90 Statement by Directors 16 Our Operating Landscape 90 Statutory Declaration 18 Our Emerging Opportunities 91 Independent Auditors’