Drinking Water Quality Performance Report
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DRINKING WATER QUALITY PERFORMANCE REPORT July 2015 - June 2016 Contents Message from the CEO ...............................................................................................................................4 Key statistics ...............................................................................................................................................5 Where we sit in the grid ..............................................................................................................................6 Our Supply Area ............................................................................................................................................7 Water Supply Sources ..................................................................................................................................8 Water quality summary.............................................................................................................................10 Your suburb and its water supply region ................................................................................................12 Drinking water quality performance ........................................................................................................14 Microbiological performance in detail ......................................................................................................15 Chemical performance in detail ................................................................................................................16 Dayboro ..................................................................................................................................................16 Kenilworth ..............................................................................................................................................18 North .......................................................................................................................................................20 Pine Rivers North ..................................................................................................................................22 South ......................................................................................................................................................24 Unitywater Drinking Water Project Snapshot 2015-2016 .....................................................................26 3 Message from the CEO Key statistics Dear Customers, st DISTRIBUTOR-RETAILER IN SOUTH EAST QUEENSLAND 1 TO ACHIEVE ISO 22000 CERTIFICATION Thank you for taking the time to read our Annual Drinking Water Quality Report. Each year Unitywater publishes this report to provide information about the quality of the drinking water we supply. Once again, I’m pleased to confirm that during 2015-2016 financial year the water supplied to our customers remained of a very high standard and met WATER QUALITY REPORTING SCHEMES all regulatory requirements. 5 Unitywater meets the requirements set by the Queensland Public Health Regulation for drinking water, with 99.95% of all samples free of E. coli, an indicator of possible contamination. Meeting this requirement demonstrates that you 111 WATER RESERVOIRS IN SERVICE can continue to have confidence in the water supplied by Unitywater to your home, school and work place. To maintain that confidence Unitywater sampled and completed approximately 99,000 water tests over the course of the year. Of those only three did not meet an individual guideline. Each of these were investigated promptly and successfully met DRINKING WATER SAMPLE TAPS the guideline when retested. 217 The Board and executive are proud of the work our staff have accomplished in 2015-2016 to improve water quality management for our customers. The key projects undertaken included, an automated tool to process and map 99,000 APPROXIMATE NUMBER OF TESTS PER YEAR customer enquiries, upgrades to disinfection systems throughout the water supply network, the introduction of innovative technology to clean our mains and achieving internationally recognised ISO 22000 accreditation (Food Safety Management Standard). Unitywater became the first distributor-retailer in south east Queensland to achieve certification for its Drinking Water Management System. ISO 22000 certification provides additional assurance to our customers, the business and regulators that we manage water quality to the highest standard. You can find information about these projects within the report. In this report are further details on the physical and chemical quality of the water we supply. If you have any questions, or feedback on the content of this report, please do not hesitate to call our customer contact centre on 1300 0 UNITY. George Theo Chief Executive Officer Unitywater 5 Unitywater Drinking Water Quality Report 2015–16 Where we sit in the grid Our supply area The south-east Queensland water grid connects the water supplies from the Sunshine Coast, through greater Brisbane and down to the Gold Coast. This arrangement allows Seqwater to move treated ‘bulk’ drinking water from one area to another, reducing the risk of any single source being used up (i.e. during drought conditions). k r C e COMO i n K i n ek AD RO IN K IN K More detail on the bulk water supply network can be found here: E I P Lake M Y KIN KIN G Cootharaba D A O R N N E http://www.seqwater.com.au/water-supply/supply-network I V COOTHARABA I Coral K R D N I O D Z K A Z O A A R B N A B IS O A R U M A O H L N R Sea a O T o os iv NOOSA NORTH SHORE P O e O r C Regional Map PINBARREN CRN.RES1 M RINGTAIL CREEK C Lake COORAN K I N Cooroibah N O D COOROIBAH O A YUR N EE K R OL R F D ES C O C OL POM.RES1 R R E I S V S k POMONA T E y D r in R TWN.RES 1, 2 I b V g cree k E N o o s D a Rive NHD.RES 1, 2, 3, 4, 5 EL C OA r M Lake McDonald O O ROY NO O S A R Doonella ST RE WTP Lake NOOSA HEADS E T CRY.RES 1, 2 TINBEERWAH D FEDERAL A O R A S O O D E N V RESERVOIR / TOWER A I I BLACK MOUNTAIN O D R D R N Lake E U Y A S M I H COOROY MOUNTAIN R U Weyba N E R U E Gympie T S Seqwater L D A A W WATER TREATMENT PLANT O No R E r A M t S AD h O DOONAN U region O O M R M N TH a I- O WTP (Water Treatment Plants) are R r ND U S O o U N K LW o M RIDGEWOOD NI c EU TA PGN.TWR1 Y E h IN R -K PGN.RES1 DI y R I R N N O owned and operated by SEQWater. U EUM.RES36 i A G UM D E v Seqwater manage the catchments, dams and C e R EERWAH VALE r PEREGIAN BEACH E E D K A VERRIERDALE R O B O R U A N B D I Y E PSP.RES43 WATER TRUNK MAIN S A R Y O A production of bulk drinking water for the SEQ W A D BELLI PARK R NORTH ARM O B T r O B o M wn R E s U C N r C NPI SUPPLY MAIN eek I E H S H Cooloolabin YANDINA CREEK N W region U CLM.RES 16, 17, 33 COOLOOLABIN BRIDGES Y NPI is owned and operated by SEQWater. Dam Yan S di K ROAD na E ABIN C r N O L e COOLUM BEACH OLO ek I R L C O W C o ool O YND.RES37 u c m R ky VALDORA S C C T r r H U e k Wappa e e B - N e B o S Dam k R k D g ee H O r gy A Lake Dunethin C I N V O YA I E L N D D O IN A- M B L O KIAMBA LI B LI R O O O R AD T W D O KULANGOOR W MARCOOLA KEN.RES20 R KEN.RES21 W A Y Poona A BLI.RES19 BLI BLI Y Dam PARKLANDS COOLABINE Image Flat BLI.RES34 BLI.RES48 Kenilworth KUREELPA WTP BLI.RES18 WTP AD RO NAM.RES6 MUDJIMBA ON B T R LE NAM.RES7 BLI BLI RO P U A KENILWORTH A D M MAPLETON C R- D U NAM.RES30 E A OB O ROSEMOUNT V I O B F H I BI M D TWIN WATERS R A L BURNSIDE NAM.RES9 W LO O N A W A Y W D X NAM.RES35 AY T KIDAMAN CREEK O DDILLIBAH ROAD N DULONG DI CAMBROON D R NAM.RES11 NAM.RES44 IV D NAM.RES14 OBI OBI E R MRD.RES26 H WEST WOOMBYE FLAXTON KULUIN T R k ee WOOMBYE BUD.RES23 O Cr W P i e WBY.RES15 ALX.RES27, 28 L et r I BUD.RES32 N E KAW.RES17 K - MONS Y BUD.RES31 N HUNCHY CURRAMORE B E R L U A C BUD.RES24, 25 E M MONTVILLE BUDERIM MOOLOOLABA PALMWOODS H W Y Baroon CHEVALLUM Pocket D R KAWANA WATERS Dam O TAN.RES41 WITTA L LANDERS SHOOT MOUNTAIN CREEK D ELAMAN CREEK U SIPPY DOWNS WARANA E TANAWHA Landershute D EUDLO R WTP ILKLEY E CONONDALE NORTH MALENY L IL V T N O Tan M g - k PALMVIEW n Y i N R NICKLIN WAY MAL.RES14 E DIAMOND VALLEY L REESVILLE A MERIDAN PLAINS MAL.TWR15 M MLL.RES16 GLENVIEW M MLL.RES8 C R RD AL a VE O U r ry RI ND R A R Y L BALD KNOB RD K E Ewen i L A i v D l e N M R N MOOLOOLAH Ewen c O r A WOOTHA U N IEW D Maddock LMT.RES12 T TAIN V S Maddock CALOUNDRA o S B y y - O Dam WTP Y C R N O U LBH.RES11 CAL.RES 5, 6, 7 r E G e L H- A M e ALE k M CROHAMHURST NY RD CAL.RES 18, 19 r Y ve W Ri H CALOUNDRA WEST y E le BOOROOBIN n C a Y t MOUNT MELLUM U BELLS CREEK S A M R A W B LE N N Y I -S T A W NL E R Y PE I RIVE AC HES TE R RD R RD E V R E u T Bribie Island BELLTHORPE nn S STP k in Cre e g s C CEDARTON PEACHESTER B ll r e e e BEW.RES 1 ,2 Somerset k D A COMMISSIONERS FLAT O region R H A W COOCHIN CREEK R E E k GLH.RES1 B STANMORE e - e Y r O GLH.RES2 C C L y I n K o t GLASS HOUSE J OHNSTON S MOUNTAINS RD k G UILAR HIG e BRIBIE ISLAND NORTH STONY CREEK D'A HW re AY wr in C C o ek oo n Blackrock C re BEERBURRUM O Unitywater n Woodford Tower e M BBM.RES 1, 2 Queensland Urban Utilities D i 'A le G C U re Bee NEURUM I e rbur L k ru m A Chambers Road C R re ek G las H s M I ou G nta WELSBY H D'AGUILAR i n W C BRIBIE A re Unitywater distributes water to the Noosa, Queensland Urban Utilities distributes water to the Y ek ISLAND McLeod Lane Res E DONNYBROOK ELIMBAH li m W DELANEYS CREEK BRACALBA b a r i h g S ix Mile C h C r t re s ek e e W C MOUNT DELANEY k Delane a r Sunshine Coast and Moreton Bay Council e y C Webster Road Res ra re r MELDALE e e b Brisbane, Ipswich, Lockyer Valley, Scenic Rim and TONE RD k k B S a IC E C E UM Banksia Beach E r P e WAMURAN R WTP e BANKSIA Elimbah Res B k U BEACH R R U TOORBUL Wamuran Res areas.