A GUIDE FOR INTERNATIONAL latrobe.edu.au STUDENTS Vice‑Chancellor’s message Contents

La Trobe is an internationally recognised . We’re ranked among the Welcome to La Trobe / 4 Accommodation / 42 top 400 in the world, according to the three most prestigious Homestay / 42 international rankings: the Academic Ranking of World Universities (ARWU), Our locations / 6 Times Higher Education and QS World University Rankings. On Campus Accommodation / 43 Getting ready for study / 10 Off Campus Accommodation / 43 La Trobe is also a university that is local and global in reach – we’re the largest Academic calendar 2017 / 10 provider of higher education in regional through our campuses Living in / 48 in , -, and . The La Trobe graduate Public holidays 2017 / 11 Cost of Living / 48 community is made up of 180 000 alumni, based in over 100 countries. Enrolment / 12 Careers, Employability, work and taxation / 52 Approximately 2 600 international students complete a degree with us each University Orientation / 16 year and 19 000 La Trobe graduates are living overseas. International students’ rights / 53 Fees and statement of account / 17 Transport and getting around / 54 At all of our campuses, we offer a range of programs and opportunities for Scholarships and sponsorships / 17 you to connect with other students and engage in leadership, mentoring, Shopping and food / 60 La Trobe username and password / 18 volunteering, clubs and societies. Entertainment and recreation / 62 Computer and email facilities / 18 I strongly recommend you get involved where you can, as these opportunities Religious facilities / 64 can have a significant impact on your overall experience, as well as your StudentOnLine / 19 employability once you graduate. LMS / 19 Health and Wellbeing / 66 Wherever your studies are based, I know that our staff will make every effort Library / 19 Overseas Students Health Cover / 66 to ensure you’re part of an active and diverse learning community, and you’re Textbooks / 21 Accessing medical services / 67 provided with dedicated personal and academic support to ensure you’re Learning styles and expectations / 21 Medical centres / 68 successful in your studies. Academic policies / 23 Wellness / 69 As university students, you will challenge each other and actively challenge us. Support for academic success / 24 Counselling service / 70 We hope your student experience will be fulfilling and rewarding, providing an opportunity to excel. Understanding your visa conditions / 27 Security and Safety / 71 I wish you all the best during your time at . Study Abroad and Exchange students / 28 Got a Question? / 73 ASK La Trobe Help Zone / 73 Sponsored students / 30 La Trobe International / 73 Australia Awards / 31 Student Advocates / 74 US Financial Aid / 31 Student Development Advisers / 74 Frequently asked questions / 32 Legal Service / 75 Get involved / 36 Campus Maps / 76 Hosts and e-friends / 36 Contact Information / 84 Reintegration Workshop / 37 Language and Cultural Exchange / 37 Index / 88 Professor John Dewar Volunteering / 37 Vice-Chancellor and President Glossary / 91 Connect Mentors / 37 Meet the Vice-Chancellor: latrobe.edu.au/vice-chancellor Weekend Break Program / 37 Multicultural Week / 37 Student organisations and sports facilities / 38

ii La Trobe University My Life at La Trobe 2017 1 Welcome to LaTrobe, a university with a proud history in both teaching and research.

2 La Trobe University My Life at La Trobe 2017 3 Welcome to La Trobe

Congratulations! You have chosen to study in one of the most vibrant, diverse and exciting destinations in the world.

Whether you’re studying in downtown We’re delighted to offer you an outstanding The 2016 Times Higher We’ve invested more than We’re ranked in the world’s or , at our large and beautiful campus student and academic experience, alongside Education World University in Melbourne’s north, or in one of our unique an array of outdoor, social and community Rankings named La Trobe among the regional centres, you’ve chosen an institution experiences for an international student journey A$500 top 400 universities by all three major ranking agencies: of excellence and a destination of adventure. like no other. Our world‑class facilities, focus million QS World University Rankings 2016-2017, Times Higher on employability and career outcomes, and leading top 200 Melbourne in particular has been consistently into world‑class Education (THE) World University Rankings 2016-2017 student engagement programs mean you’ll come rated as the world’s most liveable city six years most international centres for learning and the Academic Ranking of World Universities away not only with a degree, but with friendships universities in the world, (ARWU) 2016. in a row by the Economist Global Liveability and research, including and experiences to set you up for life. based on the proportion the La Trobe Institute Ranking, and continues to delight residents and of our staff, students and for Molecular Science visitors with its festivals and vibrant events. research paper authors (LIMS) and the Centre In 2017 we celebrate our from another country. for AgriBioscience (pictured above). 50th anniversary.

4 La Trobe University My Life at La Trobe 2017 5 Our locations

La Trobe is the largest provider of university education in regional Victoria. Our eight campuses are located in Victoria and , in the heart of Melbourne and Sydney, and in picturesque bushland settings.

Sydney

Mildura NEW SOUTH WALES

VICTORIA

Albury‑Wodonga

Shepparton

Bendigo

Melbourne

6 La Trobe University MyMy Life Life at at :La La Trobe 2017 7 Melbourne Campus Shepparton Campus

Located 14 km from the city centre, in Bundoora, our Melbourne Campus Studying at our Shepparton Campus gives you access to a respected hosts over 26 000 students and covers 267 hectares of parkland and teaching and research institution, and world‑class academics. waterways. Melbourne is consistently ranked the world’s most liveable As of 2016, the Shepparton Campus had approximately 700 students city (Economist Intelligence Unit, London, 2016) and was recently – meaning smaller class sizes and personalised teaching. Housed named second best for students (2015 QS Best Student Cities Ranking). within a contemporary building in the heart of the town it offers a friendly and caring environment, along with a high-quality education. latrobe.edu.au/melbourne Study a range of disciplines such as business, nursing and social work. More information: latrobe.edu.au/shepparton visitmelbourne.com More information: studymelbourne.vic.gov.au greatershepparton.com.au/visitors melbourne.vic.gov.au/internationalstudents

Sydney Campus Mildura Campus

Conveniently located within the city’s vibrant central business district, Our Mildura Campus provides a unique Australian experience and overlooking the stunning Hyde Park, our Sydney Campus is our where students become part of a community. In 2016, it serviced brand new campus offering. With state-of-the-art facilities designed approximately 500 students from diverse cultures, educational to encourage personalised learning and collaboration, students can backgrounds and age groups. Mildura Campus is known for its select from a range of pathway programs and bachelor degrees in the strength in visual arts education (Mildura has a thriving arts areas of business, accounting, international business and information community) and for its nursing, business and education programs. technology. Our Sydney Campus also offers a Master of Professional Thanks to close links with the local community, the courses offered Accounting and a Master of Management (Project Management). meet industry needs at regional, national and global levels. latrobe.edu.au/sydney latrobe.edu.au/mildura

More information: More information: sydney.com visitmildura.com.au

Bendigo Campus City Campus Located approximately two hours’ drive from Melbourne, our Bendigo Our City Campus, in the heart of Melbourne’s central business Campus is surrounded by national parks and plenty of Australian district, has been designed around the latest innovations wildlife. It services around 5 000 students and has a long and in educational design, and teaching and learning technology. distinguished history of teaching nursing and education. Bendigo La Trobe Business School delivers a range of postgraduate offers all major disciplines along with unique courses such as outdoor courses from the City Campus including our Master of Business education, paramedicine, pharmacy, sport management, urban Administration. The La Trobe MBA has been ranked 14th in the planning and oral health. Asia Pacific by the QS TopMBA Global 200 Business Schools Report 2014/2015 – equivalent to fourth in Australia. latrobe.edu.au/bendigo latrobe.edu.au/city More information: More information: bendigo.vic.gov.au visitmelbourne.com bendigotourism.com Albury‑Wodonga Campus Franklin St Campus

The Albury-Wodonga Campus offers a wide range of courses, and hosts Located at 215 Franklin Street, the Franklin Street Campus runs approximately 900 students. Home to the Murray-Darling Freshwater postgraduate and research programs tailored to health and legal Research Centre (MDFRC), our Albury-Wodonga Campus gives students professionals. It is opposite Melbourne’s biggest and oldest market, access to diverse natural habitats to enrich their learning experiences. the 130-year-old Queen Victoria Market. With personalised support and education from dedicated staff, students In line with the City Campus expansion strategy, classes at the enjoy specialised, hands-on learning in a relaxed environment. Franklin Street Campus will be moved to the City Campus on Collins Street from Semester 2 of 2017. latrobe.edu.au/aw latrobe.edu.au/franklin-st More information: More information: alburywodongaaustralia.com.au visitmelbourne.com

8 La Trobe University MyMy Life Life at at :La La Trobe 2017 9 Getting ready for study

Throughout your studies, you’re always Visit our office or contact us: Public holidays 2017 Academic calendar welcome at La Trobe International (LTI) for E [email protected] The La Trobe University academic year is divided advice and support. International Student The University will close for the Christmas/ T 03 9479 1199 into two main semesters, with an additional Services Coordinators are available on all New Year break from 23 December 2017 and will Summer Semester. In the calendar on page 10, campuses to meet you one-on-one to provide You can also find us on Facebook – search for re‑open on 2 January 2018. The University remains we’ve specified the last possible day you may important information on getting the most ‘La Trobe International Student Connect Group’. open on the Victorian public holidays of Labour have to sit an exam, but exams may finish before out of your studies (see page 73). Day (13 March 2017) and Melbourne Cup Day this date. Please do not book any flights until you (7 November 2017). The University is also closed know when all your exams are scheduled. on the public holidays listed in the table below.3 Students should also note that supplementary and Academic calendar 2017 special examinations may take place in January, early February, late July and early August. STANDARD SEMESTER OR TERM 1 COMMENCING ENDING DATE PUBLIC HOLIDAY Some courses may have different commencement dates or non-standard start dates. Please refer Semester 1 27 February 2017 26 May 2017 Thursday 26 January Australia Day to your Letter of Offer for your exact start date 2017 Orientation week 2 20 February 2017 24 February 2017 when booking accommodation or making holiday Mid-semester vacation 14 April 2017 21 April 2017 Friday 14 April – Easter arrangements. Monday 17 (18TBC) The dates for international registration, enrolment Study vacation 29 May 2017 1 June 2017 April 2017 and Orientation are subject to change. Regularly Examinations 2 June 2017 22 June 2017 Tuesday 25 April 2017 Anzac Day check our website and correspondence from La Trobe University for confirmation of dates. Semester 2 24 July 2017 20 October 2017 Monday 12 June 2017 Queen’s Birthday Orientation week 2 17 July 2017 21 July 2017 23 December 2017 – Christmas / New Year The academic calendar is also available online at: 2 January 2018 break latrobe.edu.au/calendar Mid-semester vacation 25 September 2017 29 September 2017 For the Sydney Campus, refer to the following Study vacation 23 October 2017 26 October 2017 website for more information: Examinations 27 October 2017 16 November 2017 latrobe.edu.au/sydney/study/academic-calendar

Summer Semester 30 October 2017 9 February 2018

The La Trobe University academic year is divided into two standard semesters, plus summer and winter non-standard semesters. Note: The La Trobe University Sydney Campus operates on three standard trimesters a year and has a slightly different academic calendar. Please refer to the Sydney campus website for further information: latrobe.edu.au/sydney/study/academic-calendar

[1] Dates listed are only the study periods where new students commence their courses. For the full academic calendar, please visit latrobe.edu.au/ calendar/academic-calendar [2] Students studying at Franklin Street and City campuses are strongly encouraged to attend the university Orientation at the Melbourne Campus. For campus-specific Orientation dates, students will be informed and invited by email. Please read important information on page 16. [3] Sydney Campus will be closed on the NSW public holidays of Queens Birthday (12 June 2017) and Labour Day (2 October 2017).

10 La Trobe University My Life at La Trobe 2017 11 Step 1 Steps to enrolment Attend your registration session When you go to the registration venue, please in your course bring your original passport and a copy of your e-visa notification. If you’ve received a conditional offer (meaning your offer is dependent on certain requirements Non-standard teaching periods 2017 Enrolment Attend being met), please check your Letter of Offer. This 1 will list any documentation you’ll need to provide The University also delivers a number of non- to La Trobe International (LTI) Admissions to meet Enrolment is when you formally register Orientation Attend standard teaching periods through external the conditions, such as original or certified for your course and choose your subjects. your providers or to meet special course requirements. copies of academic transcripts or an English It’s an important part of the Orientation Week registration test score. You won’t be allowed to activate The University publishes a comprehensive list program for international students. activities session of all teaching periods and associated subject your student account or enrol without meeting It’s essential you attend your enrolment session, census dates on the website at: these conditions. where you will be enrolled into individual subjects. latrobe.edu.au/calendar/all-students/ At registration you can activate your username In preparation, please review your course structure census-dates and password to gain access to StudentOnLine and subjects at: latrobe.edu.au/handbook The Sydney Campus may have different academic 2 and get essential information on your personal The enrolment process includes an information details and your enrolment information. If you calendar dates so please refer to the website Attend your session followed by discussions with course still owe fees you’ll need to pay them before you for details: orientation advisers about subject selection, and enrolment can activate your student account and create latrobe.edu.au/sydney/study/academic-calendar information into these subjects. You’ll be given direction on how your password. Non-standard teaching periods appear in the to obtain your La Trobe student identification (ID) session form Week XX-YY, for example Week 08-21. card after the enrolment process. These indicate the whole weeks of the teaching Details on the time and venue for your enrolment period, which run from the first Monday to the session are available online at: You can still enrol on the same day you last Sunday. latrobe.edu.au/students/new-students/orientation activate your username and password, 3 however you won’t be able to access email E.g. Week 08-21 has a teaching period that begins Find your course information and create until the next day, due to the University’s on the first day of the eighth whole week in 2017 your preliminary study timetable system requirements. (Monday 13 February) and finishes on the last day of the twenty-first whole week in 2017 (Sunday 21 May). You’ll also need to provide information on your current residential address in Australia. Don’t worry if it’s not a permanent address, as you can 4 5 make changes when you attend your enrolment Attend your Have your session or in StudentOnLine. It’s a condition Enrolment photo taken of your student visa you let the University know Session and and collect your current address within seven days of arriving, enrol in your your student or if you change your address. subjects Identification card Step 2

Attend your Orientation information session At registration you will receive a Welcome 6 Pack for new international students, a campus CONGRATULATIONS! You are now map, and an Orientation Guide detailing all the enrolled. necessary sessions and activities related to your course and student life. Make sure you attend the ‘Need to Know’ session during Orientation, which is compulsory for all commencing international students.

12 La Trobe University My Life at La Trobe 2017 13 Step 3 To find out more about a subject, click on the Step 4 Step 5 information icon below the subject name. Find your course details and create your This links to the online subject search: Attend your enrolment session Have your photo taken and collect your latrobe.edu.au/students/subjects preliminary study timetable Your orientation schedule contains information student identification (ID) card Visit the University Handbook 2017 to find Once you have searched for all of your subjects, about the date, time and place to enrol at La Trobe After enrolling, you’ll be directed to the out more information on your course and select those you’d like to view in a timetable University. Check the location of your enrolment designated station to have your photograph available subjects. and click ‘show timetable’. Once you’ve created venue at your campus at: taken for your student ID card. You’ll receive a preliminary timetable, you can either print latrobe.edu.au/students/new-students/ an email when your ID card is ready for collection. You’re encouraged to view the University or download it for your reference. orientation You can then collect your card from the ASK Handbook to identify compulsory (core) subjects La Trobe Help Zone. and find out when to choose elective subjects. If you are unsure which elective subjects you When you arrive at the enrolment session venue, Study Abroad and Exchange Students should want to enrol in, speak to a course adviser during course advisers from your college or school will Alternatively, you can upload a photo of yourself have approved subjects listed on their Letter your enrolment session. We also recommend you assist you with subject selection. If you have any and order your student ID card online. If you’re of Offer. The Handbook is online: check if there are any timetable clashes with the questions about the course, subjects, updating a new student you’ll need to collect your student latrobe.edu.au/handbook subjects you’ve chosen for the semester. After personal details or obtaining Advanced Standing, ID at campus because we need to see photo ID you’ve confirmed your enrolment, you’ll need please ask a course adviser. (e.g. passport) to verify your identify. Carefully read the course and subject information to wait 24 hours before you can log into Allocate you have received including information Plus with your student identification (ID) number When you’re enrolling you’ll need: You’ll need a student ID card to access services on applying for Advanced Standing (credit) for and password, and allocate yourself to activities. ––relevant original or certified transcripts, as well on campus, such as the library, printing and prior learning. Discuss any of your Advanced You can view your enrolled subjects, choose your as the relevant course syllabus or course outline photocopying, sitting an examination, and Standing arrangements at your enrolment session. preferred tutorial and laboratory times, and create if you’re applying for Advanced Standing (credit) identifying your student status off campus. See a further explanation of Advanced Standing your personal study timetable. latrobe.edu.au/students/card applications under ‘frequently asked questions’ ––preliminary course timetable (compulsory for on page 32. Study Abroad and Exchange students) ––a pen. Step 6

You can find your student ID number Congratulations! You’re now enrolled. on your Letter of Offer, on your Statement Note for students with a disability International students holding a student of Account (SoA), and on your student Any student with a disability, mental illness, No matter when you arrive, make sure you visa must be enrolled on a full‑time basis ID card. attend Orientation on your campus to help at all times, except where approval has or short or long-term medical condition been granted by your college based is eligible for support. If you require assistance you settle into life at La Trobe. One of your first on compelling or compassionate grounds. on enrolment day, email [email protected] points of contact at university is ASK La Trobe Timetable helpers Contact ASK La Trobe (page 35) first to be connected with an appropriate disability (see contact details on page 35). You can also if you want to under enrol. If you’re studying at the Melbourne Campus and adviser at your campus. visit the LTI office to make an appointment with commencing at the start of a semester, refer an International Student Services Coordinator, You can also refer to the Equity and Diversity to the Orientation Guide for International Students who can provide support and advice on a range You can search and view timetable information section on page 25. For further information, for timetable helper availability. Timetable helpers of issues from settling in, cultural adjustment, before you’ve enrolled using the Allocate Plus visit: latrobe.edu.au/students/wellbeing/ can help you to create your timetable if you’re housing, finding work, visa issues, and just about timetabling system online – visit: studying‑with-a-disability having trouble doing this yourself. anything in between (see our contact details latrobe.edu.au/students/timetables. on page 73). You can search for subjects by: If you’re a Study Abroad or Exchange student, you must have your preliminary timetable worked ––key words, e.g. marketing out prior to your enrolment session. Census dates ––full subject code, e.g. ACC1AMD You should check your timetable at least two The census date for each subject is set ––subject code/s prefix, e.g. ACC – accounting weeks prior to the start of future semesters, when one third of the subject has been or ACC2 – second-year accounting. in case there have been any changes. Tutorial delivered, and is the last date for students class allocations usually take place during the to withdraw and not incur fees for the Subject codes are automatically post-fixed with first week of semester. subject (please see page 32 for information a wild card, so ACC2 for example, will return all on changing your course). For subjects that second-year undergraduate accounting subjects. For more information, and help with using the are delivered over the whole of Semester 1 You can also use the advanced filter to specify Allocate Plus timetabling system, visit: 2017, the census date is 28 March 2017 and for Semester 2 2017 it’s 22 August 2017. your campus, semester and activity type. latrobe.edu.au/students/timetables latrobe.edu.au/calendar/all-students/ census‑dates

14 La Trobe University My Life at La Trobe 2017 15 Orientation at the CIty Campus doubles as an your SoA will be updated accordingly. Your SoA enrolment session that focuses on subject is viewable at any time from StudentOnline. selection and course advice, and also incorporates You’ll be notified by email when your first SoA a course-specific briefing from respective is available on StudentOnLine. program directors. For further Orientation at the City Campus activities and information If you do not pay your fees by the due date, you sessions, students are strongly encouraged may receive a sanction to your student account to also participate in the university Orientation – e.g. be unable to access StudentOnline, library at the Melbourne Campus. services and the Learning Management System (LMS). To find out more about the consequences of not paying your fees on time, and the process Bendigo, Albury-Wodonga, Shepparton and for appealing a termination of your enrolment, Mildura campuses search for ‘fees and due dates’ on the Ask Orientation at each campus offers a unique La Trobe webpage: welcome to La Trobe’s facilities, staff, campus life, latrobe.edu.au/ask-us and fellow students. As our regional campuses are smaller, your Orientation experience is often If you’re still experiencing difficulties in paying very personalised and always very warm your fees and require further assistance, make and welcoming. Each campus designs their an appointment to meet with a member of the University Orientation international student Orientation according International Student Services team on your Orientation aims to assist you during your to local needs and will include a range of sessions campus. For subsequent semesters, payment Success in your studies can depend on how well first days and weeks in Melbourne. There are about settling into student life as well as finding for tuition fees is due prior to the semester you adjust to studying and living in Australia. important information sessions on La Trobe’s work, housing, finding your way around, and commencement. The exception is Study Abroad The Orientation program has been specifically learning culture, Australian culture, support importantly, making friends. students who pay a flat-rate fee each semester (see FAQs on page 32). designed to help you make a smooth transition services, accommodation, finding work, Contact us for more information on Orientation to life and study at La Trobe. Orientation travel, entertainment and more. Information at any of our regional campuses. See your SoA for tuition fee due dates or speak is compulsory for all new international students regarding subject selection and enrolment to a staff member at the Ask La Trobe Help Zone. and provides important information and social is also provided, including information sessions T 03 9479 1199 activities specific to your needs. It will enable you with course advisers. E [email protected] to make important connections with your peers, On the first day of Orientation you’ll meet one different networks, and the campus community. Sydney Campus of the Connect Mentors who assist new students Tuition fees are subject to change each Prepare for university life and study by checking with transitioning to university life. They can also Students will receive an invitation to attend year. The University reserves the right out the Ready4Uni website, where you’ll find out provide support for new students across the first an Orientation and Enrolment session in the to vary fees on an annual basis. Fees about Orientation, campus services, and making six weeks of semester. week before classes commence. Contact Student will not normally increase by more than the most of your first few weeks. seven per cent per annum. Should the latrobe.edu.au/students/new-students/connect Services for more information: University decide to increase its fees, that increase will take effect on 1 January latrobe.edu.au/students/new-students/ You should carefully check the Orientation T 02 9397 7600 ready4uni of the following year. You can find more website for details of compulsory sessions and E [email protected] information about tuition fees at: Give yourself the best chance at succeeding additional activities at your campus. latrobe.edu.au/students/fees-and-money in your studies by attending as many Orientation You can also use the online planner to design Fees and statement of account sessions as possible. Each session has presenters your personalised Orientation schedule. who are experienced in their field, and are best Scholarships and sponsorships Information about your fees for each subject, and placed to answer any questions you may have. latrobe.edu.au/students/new-students/ orientation how much is owed, appears on your Statement Some international students may receive a partial Attending Orientation is your chance to learn of Account (SoA) which you can access from scholarship for their studies from La Trobe University. all the important information in one convenient Student Online. You were billed for your first This is applied against tuition fees and is reflected place. It’s also an invaluable opportunity to make City campuses semester’s tuition fees and paid for them when on the student’s statement of account. friends. After semester begins it can be harder you accepted your offer to study at La Trobe The City Campus Orientation is specific to the If you are a sponsored student (sponsored to make friends and find time to connect. Our courses taught at the City (Collins Street) and University. The first instalment is based on 60 International Student Services team has found credit points – most subjects at La Trobe are 15 by a government or organisation) your SoA Franklin Street campuses, and is held on a set should usually have a $0 balance. If you are that students who participate in Orientation have date each semester. credit points each. The amount you paid to accept a better chance of settling in and being successful your offer is also shown as credit toward your sponsored and believe your SoA is not correct in their studies. Orientation includes a range of useful sessions fees. Each time you change your enrolment please speak to the sponsored programs team. such as the Need to Know briefing, college (add or subtract a subject) prior to census date, E [email protected] welcome, and campus tour. In addition,

16 La Trobe University My Life at La Trobe 2017 17 La Trobe username and password ––student computer labs Mildura Campus LMS ––antivirus installation and configuration Computer labs are located in the Brian Grogan All La Trobe students receive a username and The Learning Management System (LMS) Building, Building P, 29 Deakin Avenue and in the password to access the University internet ––Turnitin is a password-protected online learning Gambetta Library (TAFE Building). system and personal student account, which ––Learning Management System (LMS). environment that allows you to find learning includes various study tools such as the Learning materials and activities related to your studies Management System (LMS), student email, library, IT information sessions, which include instructions Shepparton Campus from any location with internet access. Your on accessing La Trobe student accounts, and StudentOnLine. Your university email address Students can access computers at the library with username and password are the same as your is your ID [email protected]. are held during Orientation at all campuses. University email account. You can use LMS to: Information relating to the use of email for official six computers connected to the La Trobe network. You’ll be able to activate your student account correspondence with students can be found at: ––access subject content and create your password when you register policies.latrobe.edu.au Franklin Street Campus ––communicate with your lecturers, tutors and with LTI. IT support can also assist students at all The Information Access Room and Computer other students enrolled in the subject campuses with any computer problems: Resource Centre are located on the ground floor, ––complete online quizzes and self-assessment latrobe.edu.au/students/it Building 2. activities

Please note that the University expects You’ll also find answers to frequently asked ––submit assignments you will have read any email we send questions (FAQs) about Student IT Support City Campus at your convenience at: ––prepare individual and group online to your student email address. It is your Students can access computers in the personal responsibility to check your student email presentations using a wiki T 1300 52 87623 study area. Alternatively, you can connect your regularly, both during semester and breaks, ––view scheduled events using a subject calendar for important information and official latrobe-current.custhelp.com own device by WiFi or at various data points. notifications. or upcoming events block. Melbourne Campus Sydney Campus Contact Student IT Support or ASK La Trobe if you need assistance with the LMS. We recommend you set up an email function that Students can access computers in the library There are two computer labs on-campus. They are automatically forwards University emails to your and in college computer laboratories. A list open to students during standard campus open latrobe.edu.au/students/it/teaching/lms personal email address (e.g. gmail or hotmail). of computer labs at the Melbourne Campus can hours. Additional computers are available for use You may also receive some important mail at your be found at: in the library on level eight. Library home address, so it’s important to keep your latrobe.edu.au/students/it/labs/melbourne postal address up to date. Student IT Support at the library helps students StudentOnLine All students have access to the scholarly Attend your Orientation to get more information with any problems they have accessing key information, resources, services and technology- related to University systems. university systems Monday to Friday from 9 am StudentOnLine lets you view and change your enabled learning spaces of a major academic to 5 pm. enrolment and personal details. You’ll need library. This includes 24-hour access to online the username and password you were given databases and resources. We encourage you Computer and email facilities to make good use of the library, which offers: Bendigo Campus at registration to access StudentOnLine. This is where you can: ––help with finding resources La Trobe University has wireless internet access with Students can access computers offering Mac and different coverage for each campus. All campuses Windows systems in the library, as well as in many ––get a ‘Statement of Account’ ––classes and online modules have computer halls or laboratories for students, computer labs across the Campus. Student IT ––complete or change your enrolment ––many thousands of online journals and e-books plus computer services for teaching and research Support is located at the Heywood Library. activities. Facilities are kept up to date and many A list of computer labs at the Bendigo Campus ––get an unofficial transcript ––two million print books, journals, DVDs and forms of training and support are provided. can be found at: ––pay your tuition fees. audiovisual resources Lectures are often captured into audio or video latrobe.edu.au/students/it/labs Contact Student IT Support or ASK La Trobe if you ––extended opening hours during semester streams to be reviewed by students in their own have difficulty accessing StudentOnline. Read the ––comfortable study areas for group and time (EchoSystem), and lecture notes are often Albury-Wodonga Campus instructions from the La Trobe website for more individual study posted on the LMS. information on StudentOnline: Four computer labs are located on the ground ––consultations with college or campus librarians Student IT Support provides services for accessing floor of Building 4. Two labs are available for ––latrobe.edu.au/students/exams/ for postgraduate and research students key university systems. Support is provided for: general access during opening hours. A timetable studentonline/help ––computer workstations, printers, copiers and ––StudentOnLine is displayed outside each lab showing when it is available. Facilities are also available in the David ––latrobe.edu.au/students/it wireless internet. ––email Mann Library. latrobe.libguides.com ––wireless network

18 La Trobe University My Life at La Trobe 2017 19 The library has many online services, including student ID to the host library where you wish Franklin Street information desk It’s important to investigate how La Trobe frequently asked questions and a live chat service to borrow. T 03 9479 8888 University’s academic culture may vary from to help with library queries or difficulties. your own, as this will increase your chances The Heyward Library at the Bendigo Campus City information desk of achieving great results. Your first assessment The library has copies of all set textbooks. and the David Mann Library at the Albury- T 03 9479 6797 may be due in the early weeks of the semester. You can borrow the reserved books for three Wodonga Campus each provide resources, hours at a time, or overnight. facilities and services for students, and offer Sydney information desk To help you prepare for study in Australia, attend access to the digital and print resources of the Orientation (see page 16), where several sessions The library online chat is currently available from T 02 9964 6352 La Trobe University library network. are offered to help with your transition into the 11 am to 2 pm (AEST) Monday to Friday during demands of Australian university life. Read about Semester 1 and Semester 2. The Gambetta Library at Mildura Campus the Learning Futures Unit on page 23 and also visit: is shared between La Trobe University and the Textbooks lib.latrobe.edu.au/chat Institute of TAFE. The Shepparton ––latrobe.edu.au/students/learning Campus library is shared with the Goulburn You may be given reading lists for your subjects ––latrobe.edu.au/students/new-students/ Library facilities at each campus Ovens Institute of TAFE. on enrolment day, but it’s more likely your lecturers will provide comprehensive reading ready4uni The Borchardt Library at the Melbourne Campus Students at the Sydney Campus can access the lists in your first week of classes. In your first semester of studies, we highly is the main library in the network, covering three library on level eight. The library is open from recommend you visit the Achieve@Uni website, levels in one of the largest buildings on the Monday to Saturday. It’s strongly recommended you don’t purchase which has interactive online videos on learning, Campus. In addition to information resources, any textbooks until you receive your reading lectures and tutorials; and useful information it provides 2 000 study seats, 400 computer Melbourne information desk lists from your lecturers. You should go to such as planning your study, paraphrasing and workstations, group study areas and rooms, and T 03 9479 2922 your first class to find out if you need to buy referencing for assessment tasks, communication quiet individual study areas. A dedicated study E [email protected] any necessary textbooks. Textbooks can skills and improving English: lounge for postgraduate and research students be purchased at the La Trobe University Co-op is located on level two, which has more than 40 Bendigo information desk Bookshop, based at the Melbourne, Bendigo latrobe.edu.au/students/support/achieve individual study desks, a lounge space, computers T 03 5444 7453 and Albury‑Wodonga campuses: You should also visit the Science, Health and and small group areas. E [email protected] coop.com.au Engineering (SHE) blog, which is written by SHE students and includes tips and advice Students studying at the City Campus and Students at other campuses can also order Albury-Wodonga information desk textbooks online from the La Trobe University on how to navigate all things SHE: Franklin Street Campus can order books from T 02 6024 9760 Co-op Bookshop. At the Mildura Campus, she.blogs.latrobe.edu.au other La Trobe campuses online via the library E [email protected] website, specifying a pick‑up location, such there is a bookstore in the Gambetta Library. as the City Campus. You can also return books Mildura information desk You can save money by buying second-hand Lectures to the City Campus once finished. As part of the T 03 5051 4026 textbooks and checking noticeboards for Lectures present information and concepts CAVAL program, you can also borrow from other advertisements selling used books. The La Trobe that are central to the course. Lecture material Victorian university and TAFE libraries. To obtain Shepparton information desk Student Union also runs a second-hand bookshop is important to assignments and exams. a CAVAL card, present your La Trobe University T 03 5820 8693 for students to buy cheap textbooks: latrobesu.org.au/Books To increase your understanding and retention of knowledge, it’s important to read the study material before lectures and review your notes Learning styles and expectations afterwards. Try to read any supplementary material within 24 hours of your lectures, and Learning styles can vary greatly across different rewrite your notes. In Australia, you’ll be expected countries. University study in Australia requires to participate in class discussions, ask questions, independent thought and often autonomous and demonstrate you understand the material work. Even Australian students coming to covered in lectures, and haven’t just memorised university for the first time find the demands quite the content. different to their previous learning environments. Tutorials and seminars Tutorials and seminars are similar to discussion groups, led by an academic teacher, speaker, or a postgraduate student who has researched a particular topic. The Borchardt Library The Borchardt Library at the Melbourne Campus is the main The style can vary greatly between structured library in the network, covering three levels in one of the formats – with learning aims being clear from the largest buildings on the Campus.

20 La Trobe University My Life at La Trobe 2017 21 outset – to free-flowing classes that give students it isn’t considered necessary to tell your reader Adviser or Course Coordinator at your college. You can also discuss any study problems with the opportunity to explore ideas. Tutorials and you’re using other people’s ideas and/or words Further information is available at: your tutors and lecturers to further understand seminars are meant to be interactive and help (by referencing), this is not the case in Australia. the requirements of your course. ––latrobe.edu.au/students/learning confirm important points given in lectures, and Plagiarising somebody else’s work and pretending Academics and students can contact them clarify lecture material and assignments – so make ––latrobe.edu.au/students/support/ it is your own – including copying another on [email protected] sure you ask questions. student‑development-advising-program student’s work – is considered cheating, and there are serious consequences. Assessment Wominjeka La Trobe Academic policies When you submit your assignment to Turnitin Wominjeka La Trobe is a short one-hour compulsory All subjects have different methods of assessment. through the LMS, the text-matching technology Academic Progress Monitoring and Some place greater emphasis on exams, while identifies strings and patterns of words, and online subject which introduces all commencing Intervention Policy others focus on essays and assignments. Some compares your assignment against billions La Trobe students to Indigenous Australian history, subjects rely on the completion of individual of documents, including previously-submitted culture and customs. All students are required The University will send you official progress assessments, while others may include a semester- papers, journals and publications. to complete this subject at the commencement monitoring correspondence if you fail one subject long group assessment. Understanding how your of the first semester. or more. This correspondence will outline support Consult with your college or lecturers for subjects are assessed may help you to achieve services you can access to improve your marks information on the preferred referencing style. better results. Subject outlines give a breakdown and instruct you on what action you should take. Alternatively, visit the student learning support Academic adjustment of the percentage each assessment is worth You may receive an At Risk Letter if you: website which explains how to avoid plagiarism, to your final result (as do your Subject Guides, You can also make an appointment with a member and provides many examples on how to reference. of the International Student Services team within ––fail 50 per cent or more of your total enrolment which you can find on the LMS after enrolment). for a progression period (1 January to 30 June, Learn about the consequences of plagiarism LTI to discuss your adjustment to the Australian latrobe.edu.au/students/subjects and 1 July to 31 December each year) by visiting: latrobe.edu.au/students/learning tertiary environment. ––fail a subject for a second or subsequent time You can also access the Academic Referencing The Student Development Advisers from your Time management Tool at: lib.latrobe.edu.au/referencing-tool college provide individualised guidance to help ––fail for the first time in any workplace-based Managing your time between study, work and you progress through your degree. They support subject, as listed from time-to-time by the personal life is your responsibility. However, current students at all campuses, either face-to- University The Academic Integrity Module (AIM) there are university services that can assist you face or online. ––fail to meet any conditions previously imposed in adjusting to the demands of student life, and La Trobe’s Academic Integrity Module (AIM), You can book an appointment by contacting: on your enrolment by a college. are highly recommended when unexpected available on the LMS, provides important events occur. information to help you understand and avoid E [email protected] If you receive an At Risk Letter, you must meet academic misconduct. It guides you through your T 03 9479 3505 with the Course Coordinator or nominee specified In particular, International Student Services responsibilities, provides examples of academic in the letter, to discuss your lack of progress and (page 73), the Counselling Service (page 70) Details on their drop-in time can be found misconduct, shows you where to find useful your enrolment. and Learning Futures (page 23), can all help. from their website: information, and gives referencing styles specific latrobe.edu.au/students/support/ At this meeting you’ll complete an Agreed Having a realistic schedule for yourself throughout to your course. student‑development-advising-program Progression Plan, with reasons for your the semester can benefit your results and All new undergraduate and postgraduate unsatisfactory academic progress, and the lower your stress levels. Student Development coursework students need to complete AIM recommended steps you should take to address Advisers (SDAs) can also assist with tackling the Learning Futures as part of their course requirements. the issues. challenges of student life. Find out more and The Learning Futures team supports academics book online at: latrobe.edu.au/students/support/ You can complete the module at your own and students at La Trobe University to improve If you continue to maintain unsatisfactory student‑development-advising-program pace. Your results are recorded on your student learning outcomes. academic progress in subsequent progression academic transcript. periods, you may be issued with an Unsatisfactory To find out more about learning styles and Learning Futures staff work closely with Progress Committee letter (UPC). You must expectations, visit: AIM takes about an hour to complete, depending latrobe.edu.au/students/ academics to develop clear assessment tasks make an appointment (contact details included on your level of knowledge. You can log into the learning from which students can get prompt feedback in the letter) or you’ll be excluded. If you advise LMS and complete AIM as soon as you receive and develop learning activities that are you cannot attend, your case will be assessed your student username and password – you Plagiarism interesting and engaging. in absentia. do not need to wait for the start of semester. Plagiarism is using other people’s ideas without Students at La Trobe University can develop their You’ll receive both an email and registered mail You should complete this module no later than referencing to inform the reader where these academic skills such as writing, reading, note- with instructions on how to prepare for your UPC the end of the second week of your first semester. ideas originated. These ideas could be the taking, and presentations through the library and meeting. Read these carefully and make sure you You may receive a reminder in your La Trobe original author’s exact words or a paraphrase, and on the Learning Futures website: understand the instructions and the timelines you student email if you have not completed the come from the internet, books, journal articles, latrobe.edu.au/students/learning. have been given. We strongly recommend you module within this timeframe. If you have any newspapers, television, radio, or any spoken seek advice from a Student Advocate or from questions, you should see a Student Development or written text. While in some academic cultures

22 La Trobe University My Life at La Trobe 2017 23 We’re obliged to notify the Department of Immigration and Border Protection (DIBP) if you breach any visa conditions, change your course, defer prior to commencement, temporarily suspend, take a leave of absence, discontinue your studies or make any changes affecting the duration of your study. For more information on mandatory and discretionary student visa conditions please visit: www.border.gov.au/Trav/Stud

International Student Services at LTI before Special Consideration Counselling Services Student Advocates you attend the meeting with the Unsatisfactory To apply for Special Consideration, you have The university counselling service is free and Student advocacy is the process of helping Progress Committee (see ‘student advocates’ to demonstrate that your illness or other confidential for students, with expert staff who a student or a group of students who require on page 25). compelling or compassionate circumstances can provide advice and guidance on many support to address an academic, administrative The University will review your unsatisfactory adversely affected your performance in an aspects of student life. This may include stress, or welfare-related issue. It’s an independent academic progress. You can appeal to the assessment task or examination. time management, anxiety, depression, mental service, which means Student Advocates can University Appeals Committee if a decision health, mindfulness, meditation, connecting with assist students without influence or interference All actions taken under academic regulations, is made to exclude you. others, relationships, personal and family issues, from the University. The service is confidential by the University or by students, are subject and adjusting to life in Australia. See the ‘wellness’ and free, and is available at the Melbourne, If you do not appeal a decision to exclude you, to strict time limits. Ensure you take any action section (page 69) for more information. Bendigo, Albury-Wodonga, Mildura, Shepparton, after 20 working days the University will report within the stated timeframes. If you’re granted Franklin Street and City campuses (La Trobe you to the Department of Immigration and Border Special Consideration, you may receive extra time Student Union). Protection (DIBP) for having failed to meet for your assignment, a variation to your marks, Student Development Advisers (SDAs) course progress requirements. If you do appeal or you may have to sit a supplementary examination. Student Development Advisers (SDAs) can link Upper West Agora (Level 2) to the University Appeals Committee but are latrobe.edu.au/special-consideration you up with a wide range of university resources, T 03 9479 2314 unsuccessful, after 20 working days the University and may equip you with the tools and skills you E [email protected] will report you to the DIBP for having failed need to help you progress through your degree. latrobesu.org.au to meet course progress requirements. Support for academic success No problem is too small. SDAs support current As part of this process, you’ll be sent a letter students at all campuses, either face-to-face Bendigo Campus informing you to go to a DIBP office within 28 Your first port of call for support in your studies or online. (Bendigo Student Association) days, with photo identification. Failure to do this are your academics, course coordinators, T 03 5444 7514 may result in your visa being cancelled. lecturers and tutors. Introduce yourself and make E [email protected] E [email protected] an appointment to discuss your concerns and latrobe.edu.au/sda It is your right to make a complaint to the Victorian seek advice. There are also many other resources Albury-Wodonga Campus Ombudsman. You need to do this within 20 available to help you get the best outcome Melbourne and City campuses (Wodonga Student Association) working days, and provide LTI with your complaint in your studies. T 03 9479 3505 T 02 6055 5541 number to avoid being reported to DIBP. For more E [email protected] information, please visit: Bendigo Campus Peer Learning Advisers latrobe.edu.au/students/complaints T 03 5444 7223 Equity and Diversity If you’ve been excluded from your course, in most Peer Learning Advisers (PLAs) are experienced cases DIBP can cancel your student visa. La Trobe students who work on all campuses Shepparton, Albury-Wondonga and The principal role of the Equity and Diversity to answer questions about assessment tasks Mildura Campus Centre (EDC) is to promote full and equal policies.latrobe.edu.au or learning activities required in a subject. Check T 03 9479 3505 participation for all students and staff of La Trobe out their availability timetable and where to find University and to foster an environment free PLAs on your campus at: of discrimination and harassment. It aims latrobe.edu.au/students/learning/ peer-learning-advisers

24 La Trobe University My Life at La Trobe 2017 25 to promote the principles inherent in international, Complaints and grievance procedures national and state legislation related to human La Trobe University is committed to handling Understanding rights, anti-discrimination and equal opportunity. student complaints effectively, in line with our The centre offers: policy of creating a harmonious and productive your visa conditions ––a support program for students who have study environment. The University is interested a temporary or permanent disability, mental in listening to all complaints no matter how small they health illness, a hearing or vision impairment may seem. Whether you’d like to make an informal or long-term medical condition or formal complaint, the Student Complaints Office can guide you through the process, as well as help ––a support program for students from a refugee you to understand La Trobe’s complaints-handling Your visa is subject to a number of conditions that Course matching visa – 8516 – You must background policy and procedures. you must comply with. Different visa conditions continue to satisfy the requirements on the basis apply to you and your family members. Breaching of which your visa was granted. This means, ––an ally network for students who are gay, a visa condition may result in the cancellation for example, that you continue to have sufficient lesbian, bisexual, , intersex and of your visa. The visa conditions include: financial capacity to support your study and stay queer (GLBTIQ) in Australia. Work rights – 8105 – you cannot start paid ––a grievance conciliation service for students First take your complaint directly to the work until you have commenced your course For more information on student visas and their who believe they have experienced unlawful person in the relevant area, as an informal discussion may easily resolve the issue. in Australia. You cannot work more than 40 conditions, visit: www.border.gov.au/Trav/Stud/ discrimination or harassment. hours per fortnight (other than work that has More/Visa-conditions/visa-conditions-students latrobe.edu.au/students/wellbeing been registered as a part of your course) when Staff in the international office can help answer Student Complaints Office your course is in session. A fortnight means any You can discuss your needs with a disability any questions you may have. T 03 9479 5308 period of 14 days commencing on a Monday adviser by contacting: E [email protected] up to the end of the second following Sunday. Melbourne, City and Franklin Street campuses latrobe.edu.au/students/complaints Some volunteer and unpaid work is also included T 03 9479 2900 in the 40 hours per fortnight limit. No work limits apply during vacation periods. No work limits Bendigo Campus University Ombudsman apply if you are studying a Master’s by research T 03 5444 7223 If a complaint regarding an academic or Doctorate course in Australia. Albury-Wodonga Campus or administrative matter has been managed Enrolment – 8202 – You must remain enrolled T 02 6024 9628 under the Student Complaints Policy, and the in a registered course (unless you are a Foreign decision or action has not been resolved through Mildura Campus Affairs or Defence sponsored student or secondary the relevant college, school or department, T 03 5022 3629 exchange student, in which case you must maintain you may seek advice from: full-time enrolment in your course of study Shepparton Campus or training). You must maintain enrolment T 03 9479 8631 The University Ombudsman in a registered course that is the same level as, Enquire at the Equity and Diversity Centre or at a higher level than, the registered course for Sydney Campus reception, Peribolos East, Ground Floor which you were granted a visa. You must maintain T 02 9397 7600 Melbourne Campus satisfactory attendance in your course and make E [email protected] satisfactory progress for each study period T 03 9479 1897 as required by your education provider. E [email protected] Harassment and discrimination latrobe.edu.au/about/management/ Health insurance – 8501 – you must maintain La Trobe University has policies and procedures organisation/ombudsman adequate arrangements for health insurance to make it clear that discrimination and harassment cover during your entire stay in Australia. of people on the basis of personal characteristics Change of address – 8533 – you must advise is unacceptable. La Trobe provides resolution for the University within seven days of your arrival students who feel they are victims of harassment, in Australia of your current residential address sexual harassment or discrimination. Details of our and of any changes of address within seven days Harassment and Discrimination Contact Officers of each change. You must notify your education can be found at: provider if you have changed universities latrobe.edu.au/students/wellbeing/ or education providers within seven days harassment‑and-discrimination of receiving your CoE or evidence of enrolment.

26 La Trobe University My Life at La Trobe 2017 27 The Global Lounge Come and talk to us about studying on exchange. Upper East Agora (behind the Velocci Café) Melbourne Campus T 03 9479 2112 E [email protected]

Study Abroad and Exchange students

Study Abroad students take only one or two Enrolment conditions for Study Surf camp semesters at La Trobe. While doing so, they defer Abroad and Exchange students New commencing Study Abroad and Exchange from studies at their home institution and pay Ensure you’re enrolled in a full-time students can attend a weekend of surfing and international tuition fees to La Trobe University. Attend the relevant enrolment session listed study load. At La Trobe, full‑time means between 45 and 60 credit points. Students getting to know each other at one of Victoria’s Exchange students study at La Trobe for only in your Orientation Guide, where representatives who are required to ‘overload’ (take great tourist destinations – the Great Ocean Road. one or two semesters and come from a La Trobe from your college will be available. a maximum of 75 credit points to meet University exchange partner institution. They Bring along your most recent transcript, as well their home university requirements) need to seek permission from their college remain enrolled at their home institution and as a copy of your La Trobe University Letter of Offer prior to enrolment. It’s your responsibility Student exchange opportunities do not pay tuition fees to La Trobe University. to your enrolment session. to ensure you enrol in the correct La Trobe La Trobe students from any campus (including Further information on Study Abroad and University study load, as well as meet your Course advisers will be available to discuss home university’s requirements. international students) can study overseas Exchange is available at: latrobe.edu.au/study/ and approve any additional subjects you’d like on exchange during their course. exchange-and-study-abroad to add to your semester enrolment. If there are Participants enjoy a range of options, running prerequisites for the additional subjects, make sure It’s also your responsibility to enrol appropriately from three weeks to one year. We have more you bring along any supporting documentation if you intend to apply for any post-study visas than 150 exchange partner universities in over (e.g. syllabi) from subjects you have completed. after you have completed your course. For further 45 countries. Remember, you must create your preliminary information you can go to the Department personal study timetable before you attend your of Immigration and Border Protection (DIBP) To find out more about exchange opportunities enrolment session. This ensures any potential website at: border.gov.au and Student Mobility Grants for overseas short- term programs and clinical placements, visit: timetable clashes are resolved during enrolment. The University is obligated to notify DIBP of any At the Melbourne Campus, a timetable helper changes made to the duration of your course (e.g. latrobe.edu.au/study/ is available to help you during the Orientation. if you are granted significant Advanced Standing exchange-and-study-abroad after your student visa has been granted).

28 La Trobe University My Life at La Trobe 2017 29 Sponsored students

You can meet a staff member about your sponsorship every Monday afternoon from Sponsored students receive financial assistance 2 pm to 5 pm and Thursday morning from 9.30 am to 12.30 pm in Room 306 of the from a government, organisation or company Sylvia Walton Building (Melbourne Campus), (not private individuals or relatives) to undertake or at other times by appointment. studies at La Trobe University. For further information please email the Sponsored Programs Team: [email protected]

New sponsors Enrolment conditions for Sponsored students should ensure they are fully Stafford and PLUS loans for US citizens sponsored students aware of their specific sponsorship conditions, (or eligible non-citizens) who meet criteria, If your sponsor organisation is not currently including any conditions about extensions. including (but not limited to): registered with La Trobe University, our Sponsored When you accept your offer to study at La Trobe, ––being enrolled at least half-time in a degree Programs team or your Admissions Officer will ask you sign your agreement with us to communicate program your sponsor to complete a Sponsor Registration with your sponsor on your behalf. From time Academic monitoring Form, which is available from: to time, we’ll contact your sponsor about your ––making satisfactory academic progress Sponsored students also agree the University latrobe.edu.au/study/how-to-apply/international/ academic progress, tuition fees, or other matters ––not being in default from a previous loan. sponsored-programs/information-for-sponsors relating to your progress. will liaise with their sponsor regarding their enrolment status, academic progress, and related Continuing students must re-apply for Financial Aid Once your registration is approved, the Sponsored Sponsored students must first seek advice from sponsorship issues. each year. Information for new students wishing Programs team at La Trobe International (LTI) Sponsored Programs at LTI if they want to make to apply for US Financial Aid, and information for will act as the central contact between you, your any of the following variations to their enrolment: continuing students regarding their responsibilities sponsor and the University in matters relating ––change of course preference Australia Awards as a borrower, can be accessed at: latrobe.edu.au/ to the administration of your sponsorship. Both study/costs/financial-aid student and sponsor should note that non-payment ––change of major The Australia Awards are prestigious scholarships of tuition fees by the designated due date may It’s important you make financial plans for your ––enrol in less than a full-time load for international students from developing countries result in the sponsored student being unable to: university studies in advance. If you’re planning (under‑loading) who are chosen to study in Australia to further the national priorities of their home country. to apply for US Financial Aid, get a head start ––access their library, student email or ––leave of absence (including deferral by contacting the LTI Financial Aid Officer as soon StudentOnLine accounts or suspension) The Awards are sponsored by the Australian as you receive your Letter of Offer. Department of Foreign Affairs and Trade (DFAT). ––re-enrol in any course or subject ––discontinue (withdraw) from a course. Once LTI has assessed and certified your loan The Australia Awards contact officers at La Trobe ––receive results of any assessments with the US Department of Education, the funds Your variation request is subject to sponsor University are also part of the Sponsored should arrive in Australia within two weeks ––receive an academic transcript approval under their agreement with La Trobe Student team. They organise the Introductory following the disbursement date. University, so you must get their permission ––graduate or receive any academic award. Academic Program (IAP) at the beginning of each before the change is processed. You must first semester, and provide advice and support during Once your funds have been disbursed from the contact Sponsored Programs for assistance before your studies. US, you’ll be asked to come to LTI. You’ll need proceeding with a change through your college. to provide your banking details and complete Sponsored Student Orientation All Australia Awards students must retain a copy the William D. Ford Direct Loan Program of the Australia Awards Scholarships Policy reconciliation form for the funds transfer. All commencing sponsored students must Extension of sponsorship Handbook, as it is their key reference document. attend a briefing during Orientation at the start The Handbook is updated annually in January Loans are usually due for disbursement on the of Semesters 1 and 2. This includes students who first day of each semester, after you have officially Sponsored students who experience difficulties and can be downloaded from: were previously enrolled at La Trobe Melbourne commenced classes and your attendance has during their studies, and find they need to extend dfat.gov.au/about-us/publications/Pages/ undertaking English Language Intensive Courses been confirmed by the college. the length of their stay in Australia must contact australia-awards-scholarships-policy-handbook.aspx for Overseas Students (ELICOS), Diplomas Sponsored Programs. This needs to be done The funds will first be allocated to your tuition or Foundation Studies. at least three months prior to the original course fees, and any remaining funds will be refunded end date or visa expiry date (whichever date US financial aid students to your nominated bank account for your is earlier) to allow enough time for seeking living expenses. the necessary documents and approval from La Trobe University participates in the William D. their sponsor. Ford Direct Loan Program. La Trobe administers

30 La Trobe University My Life at La Trobe 2017 31 If you do arrive after enrolment, you must still Refunds Frequently asked questions register your arrival at LTI, ensuring you have your passport and a copy of your e-visa. If you’re eligible for a refund under the La Trobe You’ll then receive information on how and where University Refund Policy, you must also complete an Application for Refund Form available at LTI or at: Your application will need to be reassessed by LTI to enrol, and also be advised of any additional How do I apply for Advanced latrobe.edu.au/students/fees-and-money/refunds Standing (credit)? and the appropriate college. Please note, not all enrolment sessions. It’s very important you enrol applicants are eligible for a change of preference as soon as possible, so you can access facilities It’s important to remember if you do not formally If you’ve already received Advanced Standing or course transfer. Sydney Campus students and services on campus. Late enrolment can discontinue your enrolment by the census dates for previous studies, you would have received should contact Student Services: result in some subjects being unavailable, as the for your subjects, you won’t receive a refund for quota may have been reached. any tuition fees paid for that semester. If you a letter from your relevant college with your Letter T 02 9397 7600 discontinue your course before the census date, of Offer. If the offer is conditional, you must E [email protected]. It may also mean you cannot sign up for your provide evidence that you have satisfactorily preferred laboratory, tutorial or practicum. in your first semester of study, you may be eligible met the condition/s prior to or at the time As this process can take up to two weeks, you’re to receive a refund of half of your deposit. You must start attending classes as soon of accepting your offer. The course duration advised to attend all classes for the course you The census enrolment dates for each subject as you’re able. In some cases this means you shown on your Letter of Offer will reflect the were initially accepted into. You’ll be advised are indicated on your Statement of Account. may start classes before you’re officially enrolled amount of Advanced Standing received. If you by email if your application has been successful. See more on page 17. in your subjects. didn’t request an assessment of Advanced Standing when you submitted your application What if I arrive after enrolment? If you want to change universities for admission and you now wish to apply for What if I enrol, then change my mind Advanced Standing (on the basis of previous within the first six months of your We strongly discourage students from arriving studies), you must apply for it at your enrolment about studying? principal course (based on the date late as you will miss Orientation and important session or before the commencement of the on your CoE) sessions to assist with settling into student life. If you enrol in a course at La Trobe University and semester. You need to supply official evidence Entry into your course is not guaranteed if you subsequently decide you do not want to study, of having completed acceptable equivalent study If you want to continue to study in Australia but cannot attend the first day of scheduled classes. it’s important you notify the University in writing with your application to the LTI office. at another institution, you’ll need to apply for Therefore, you must apply for an extension as soon as possible by filling out a Discontinuation a Letter of Release from LTI. if you’re going to arrive later. of Enrolment Form. To apply, you’ll need to complete a Request for What if I need more information The decision to grant an extension is determined You can download the form at: a Letter of Release Form (this form is available about my course? by your college and cannot be guaranteed. latrobe.edu.au/students/enrolment/withdraw at LTI), together with a letter explaining why you want to be released. If you have completed one If you have questions about your course that Contact your agent to see if you’re eligible for an extension or contact LTI: full semester of study, but less than six months cannot wait until your enrolment session, call Seek advice of your course, this is all LTI will require. If you the University and speak with a course adviser. E [email protected] haven’t completed one full semester of study, Before you make the final decision to discontinue You can contact the ASK La Trobe Help Zone you’ll need to provide a copy of your Letter There are no extensions for some courses such your course, please discuss your concerns with to be put in touch with the appropriate person, of Offer from the institution you wish to attend, as the Master of Business Administration (MBA). a course adviser from your college or with staff or connect with us on Facebook. as well as any other evidence that supports Arriving late means you’ll have missed some from International Student Services at LTI (see T 1300 52 87623 your application. classes and will have to catch up on the content page 73 for contact details). LTI is obliged to report facebook.com/latrobe you’ve missed. You’ll also miss Orientation, which your discontinuation of studies to the Department If you’re a sponsored student, we may require of Immigration and Border Protection (DIBP) – this written permission from your sponsor to provide After enrolment, we recommend that you is crucial in helping students adjust to life and means your CoE is cancelled. You’ll be advised you with a Letter of Release (see page 30). approach your subject lecturer and tutor, study at an Australian university. Late arrival to either present a new CoE or to apply for a new You’re advised to continue attending all scheduled or seek advice from a course adviser. to a course is not an eligible reason for Special Consideration (see page 24) during exams or later visa, usually within 28 days and directly with DIBP. classes until a decision is made on your application. studies. Your first semester is usually the hardest, You may also be required to leave the country You’ll receive a response from LTI within ten How do I change my course? as you’ll be undergoing a big transition to life within 28 days. If you intend to study elsewhere working days from the date of your application. in Australia and studies at La Trobe University. in Australia, and are within the first six months If La Trobe agrees for you to be released from If you want to change your course before your For the best chance at success, we recommend of your principal course, you’ll also require a Letter your La Trobe course, you’ll need to complete enrolment session, you’ll need to complete you arrive at least one day before your of Release. a Discontinuation of Enrolment Form and a Request for a Change of Course Preference scheduled registration. have this approved by LTI and your college. There is no fee charged for a Letter of Release. Form. If you want to change your course Plan in advance and arrive early to give yourself after you’ve enrolled, you’ll need to complete time to adapt to leaving your home country and latrobe.edu.au/students/international/support/ an Application for Course Transfer. Both forms settle into life in Australia. leaving/withdrawal are available from the LTI office.

32 La Trobe University My Life at La Trobe 2017 33 If you want to change universities latrobe.edu.au/students/enrolment/studentonline are expected to obtain a new clearance in each year of professional placements in their course. after the first six months of your Students at the Sydney Campus, please meet principal course with a member of the Academic Services Team. Appointments can be made by visiting reception I’m having financial difficulties, is any Once you’ve completed the first six months or email: [email protected] of your principle course, you don’t need help available? ASK La Trobe handles all current students’ a letter of release. You’ll need to complete enquiries, especially related to: a Discontinuation of Enrolment Form and have What if I need to take time off from La Trobe University provides an interest-free it approved by LTI and your college. LTI will not loan and grant scheme for current students ––submitting forms my studies? in financial need. The loan support must be related approve a Discontinuation of Enrolment Form ––paying fees to students’ needs to complete their studies. if you have overdue fees. If you wish to apply for a Leave of Absence, Loan amounts greater than A$800 require ––changes to enrolment you should discuss your circumstances with an Australian guarantor, and generally you cannot International Student Services at LTI. ––student ID cards Leaving La Trobe University receive a loan or grant to pay your tuition fees. You may be granted a Leave of Absence for In the case of urgent need in accordance with ––accessing IT support and library services. Once we’ve approved your discontinuation up to one year for compelling or compassionate University policies, students may also apply for we’ll report to the DIBP that you’re no longer circumstances. If you’re granted leave, the Emergency Aid (up to A$200) or a loan or grant There are three ways to contact them: studying at La Trobe University, and your CoE University must notify the DIBP of the changes (up to A$4 000). The repayment of Emergency will be cancelled. It’s your responsibility to ensure in your enrolment. The reason for taking leave Aid and grants is voluntary. For details visit: the DIBP is aware of your new education provider may affect your student visa status, see: latrobe.edu.au/students/fees/assistance/loans latrobe.edu.au/students/enrolment/intermission and of the course you have chosen. For more information or to apply, contact the It is an immigration requirement that international Student Administration Office or the ASK La Trobe 1 students on leave of absence return to their home Help Zone. You can also contact Financial Aid at: Visit an ASK La Trobe Help Zone at your Commencing with a new education country for the period of leave. provider T 03 5444 7955 campus. At the Melbourne Campus, E [email protected] you can avoid waiting in line by joining a virtual queue (Qless) by sending an SMS If you’re granted a Letter of Release, you’ll need What if I need a Working with La Trobe University Student Union (LTSU) provides to give it to your new education provider and to 0448 790 980 with the name of the Children (WWC) Check and a free financial counselling service to help students service you want. apply for a new CoE with them. If your new course a National Police Check? understand their financial situation and work is in a different student visa subclass or Australian together to deal with their issues both inside and ––For Student Administration, text: Qualification Framework (AQF) level to your Students who work with children as part of their outside the university. The Financial Counsellors Melbourne student. course at La Trobe University, you may be required course must comply with the Working with are non-judgemental, qualified professionals ––For Library, text: Melbourne Library. to apply for a new student visa. Children Act 2005. The Act affects students whoprovide information, support and advocacy ––For Student IT, text: Melbourne IT. You are strongly advised to report to the DIBP who undertake practical training in clinical to people in financial difficulty. or professional placements, such as a student with your new CoE within 28 days of discontinuing For details, visit the LTSU office or contact: ––For document enquiry, text: your studies at La Trobe University. nurse or student teacher. Students undertaking Melbourne forms. duties as residential assistants may also T 03 9479 2314 www.border.gov.au/Trav/Stud/More/ be required to obtain a WWC Check. Changing‑courses The Department of Justice does not impose Bendigo Students Association a charge for student volunteers applying Student Union Floor, Bendigo Campus How do I drop or add subjects after for a WWC Check. However, if a student 2 T 03 5444 7976 is undertaking child-related work as a paid Phone 1300 La Trobe (1300 52 87623) enrolment? E [email protected] employee, a charge will apply. ––Seek approval from your college or Course WWC Check fees are published on the Department Coordinator. Albury-Wodonga Students Association of Justice website: workingwithchildren.vic.gov.au ––Log on to StudentOnLine. T 0419 423 056 The Working with Children Policy and Students E [email protected] 3 ––If StudentOnLine is unavailable, submit Working with Children Guidelines are on the Ask a question online: a Variation of Enrolment Form to Ask La Trobe. La Trobe University website: policies.latrobe.edu.au latrobe-current.custhelp.com/app/ask If you don’t get approval to ‘underload’ and In addition, students who undertake clinical and professional placements in their course will subsequently require a new CoE to apply for You may find the answer yourself from be required to obtain a National Police Check. a new student visa, your application for a new the self-help FAQs online: CoE may be denied. As the check is valid for 12 months only, students latrobe.custhelp.com

34 La Trobe University My Life at La Trobe 2017 35 Get Connected Search and join our ‘La Trobe International Students Connect Group’ on Facebook to be the first to know what’s happening on campus and in the community. facebook.com/groups/678947232269625

Reintegration Workshop Connect Mentors

In this workshop, final year students reflect Connect Mentors are La Trobe students who help on their time at La Trobe and prepare for life after you settle into university life. As peers, they know university. There are two streams: one for those how it feels to be new and will help you connect returning home, and another for those planning with and get involved in your community. Meet Get involved to continue to live and work in Australia. Students the Connect Mentors during Orientation, where receive information and tips to ensure an easy they’ll take you on campus tours, answer your transition into the next stage of their lives. questions, and introduce you to other students in your study discipline. Language and Cultural Exchange Connect Mentors maintain contact with you (LACE) during the semester through online support, face‑to-face events, or a mix of both, depending on your campus. Get the most out of your student experience. This program brings students at the Melbourne To stay connected and campuses together to exchange language Studying in Australia is more than just the course find out what is happening skills and share knowledge about their own Weekend Break Program you choose. We’re proud of the wide range you are automatically culture. International Student Services matches subscribed to La Trobe students based on their interests. We organise of volunteering and engagement opportunities Times – our international The Weekend Break Program provides international at all eight of our vibrant locations. student online newsletter. free on-campus lunches twice a year to facilitate students with the opportunity to participate engagement and enable students to make more in a cultural and friendship exchange, whereby friends. Other events include conversation classes students are invited to spend a weekend or day and free Australian film and discussion nights. visit with local host families living within the The opportunity to engage in both our on and Student Volunteer Hosts and of one of our La Trobe campuses (Bendigo, off-campus programs and activities provides e-friends Volunteering Albury‑Wodonga or Melbourne). This provides international students with greater community international students with a unique opportunity connection, as well as real benefits for their Every semester we invite current international Leadership, mentoring and volunteering programs to experience local Australian lifestyle and culture learning and employability outcomes. Positive students to become hosts or e-friends for new are available to students at every La Trobe in a new environment, and receive friendship, social experiences for international students international students. Volunteering as a host campus. Students have the chance to develop support and hospitality from local families. build confidence, wellbeing and resilience. or e-friend is a great way to become formally valuable skills for their future, while actively Developing leadership potential, organisational involved in the University’s services and activities, engaging in their campus and local communities. and networking skills leads to a successful share your knowledge and experience, and make Multicultural Week transition into the workforce, after the completion new friends. You also get terrific training and Volunteering is a great way to make friends, of university studies. To find out what’s happening leadership opportunities, and formal recognition network, understand broader Australian life and International Student Services, the La Trobe and how to get involved in a range of activities for your contribution (which looks great on your gain skills and recognition for your efforts. You Student Union, and the International Students across all campuses, you’ll be automatically CV) – plus it’s fun! For more information, please can identify your own volunteering opportunities Association come together to organise a week subscribed to the fortnightly international student keep an eye on La Trobe Times. or get assistance through International Student of cultural activities and events for domestic and e-newsletter, La Trobe Times. Services. We also partner with local community international students, to celebrate our diverse organisations to run programs and events, and university community and promote a culture offer professional development opportunities. of pride, appreciation and understanding.

36 La Trobe University My Life at La Trobe 2017 37 Events and trips Student organisations and sports facilities The International Students Association (ISA) runs trips and events throughout the year, including ski Melbourne, Franklin Street and City campuses trips, beach adventures and interstate tours. La Trobe University Student Union UniMates – international friendship The La Trobe University Student Union (LTSU) program provides social activities, support and amenities to make your university life as enriching and Run at the Bendigo Campus, UniMates enjoyable as possible. The Student Union is a friendship program that brings international coordinates an extensive social program students and Australian students together for including evening events, leisure courses and regular social activities in Bendigo. a weekly community market, as well as other key services such as information and referral services. There is also a postgraduate representative Career workshops who maintains the interests and rights of postgraduate students. Interactive career workshops help students prepare The Student Union also organises Orientation for work. Topics covered in the three interactive activities for all new students, provides locker hire, sessions include leadership and team skills, and organises free lunches for members. auditing and resume writing, and volunteering. Membership is voluntary. The 2016 annual membership fee was A$40. The annual membership ‘Bring-a-dish’ dinners fee is half-price for students who commence students, and has a small lounge in the Upper- The BSA is a not-for-profit and membership- in Semester 2 (July) and join only for the semester. East Agora. Membership is free. based organisation. It’s your hub for social activities, clubs, volunteer opportunities, sports The Multicultural Student Club invites students Member discounts apply to many campus services T 03 9479 1573 and fitness, and many events throughout the year. to enjoy each other’s company and share cuisine and products such as food, books and car park E [email protected] from different cultures. permits. We also recommend you join if you require bsabendigo.com.au optical glasses or dental treatment, as the LTSU facebook.com/ltsuisa has negotiated some good discounts for members. Bendigo International Student Club (BISC) International evening Student clubs The LTSU is also an active, political student body, BISC is a social club run by international students, Students run many cultural and recreational clubs. which provides services such as photocopying, to unite and support students from around the At this great event, run by the Bendigo Campus, These groups aim to provide a support network, facsimile and document binding, plus welfare globe who share an interest in diverse cultures. you can meet people from many different cultures, help you settle in to university life, and make support such as a food pantry and a free BBQ Various low-cost social activities are organised such learn to bush dance, and perhaps win a prize. like-minded friends. Being involved with a club for students every Tuesday. LTSU funds more as day trips to Melbourne and other destinations. or society may also give you the opportunity than 50 active clubs on Campus. The other major Search for the Bendigo International Student Club to learn new skills in event management and role of the Union is to provide student advocacy page on Facebook. by representing students in meetings with administration – useful additions to your CV for academics and other staff, and assisting with life after La Trobe. T 03 5444 7514 preparation for unsatisfactory academic T 03 9479 3752 Student clubs progress procedures. See page 23. E [email protected] Students can join many special interest groups, T 03 9479 2314 latrobesu.org.au/clubs including the visual and performing arts, sports latrobesu.org.au and fitness clubs, environmental groups and more. Bendigo Campus International Students Association (ISA) bsabendigo.com.au The ISA is a non-political student organisation Bendigo Student Association (BSA) Sporting activities representing the interests of all international As a major on-campus provider of service, The on‑campus Feelgood Fitness centre includes students enrolled at the University. It aims advocacy and entertainment, the BSA’s role a gym and sport hall, and offers group fitness to promote goodwill and understanding between is to help students make the most of their time classes. For more information please visit: domestic and international students. The ISA at university. The Association provides recreation feelgoodfitness.com.au organises trips and events for all international and welfare services to help students manage and enjoy academic life.

38 La Trobe University My Life at La Trobe 2017 39 Bendigo Volunteer Resource Centre Outpost Mildura Campus (BVRC) Mildura Student Association If you want a chance to learn new skills or are required to participate in volunteer activities The Mildura Student Association represents as part of your course, staff can help you find students at the Campus. Its role is to organise something just right for you. and promote a range of social, cultural and recreational activities. Bendigo Student Association T 03 5051 4053 Student Union Floor T 03 5444 7514 Shepparton Campus

Albury-Wodonga Campus La Trobe Shepparton Students Guild Wodonga Student Association The Guild represents Shepparton students and organises and promotes social, recreational Representing students studying at our Albury- and cultural events. Wodonga Campus and the Wodonga Institute of TAFE, the Association strives to protect student T 03 5820 8607 rights and to provide a range of services, facilities E [email protected] and events including sports days, dance parties and concerts. Facilities include the Hangar (gym, Sydney Campus bar and café) and the Building W Student Lounge. Members receive a range of free or discounted There are many student activities and events products and services on and off the Campus. planned throughout the year. Have your E [email protected] say on how to improve the Sydney Campus by becoming a member of the Student wsawodonga.com.au Representative Council. The group consists of volunteer students who explore possible ways Student clubs of enhancing the student experience. It’ll look Clubs at Albury-Wodonga include Bible studies, great on your CV. netball, Albury-Wodonga Allies in Rural Health, Find more information from the Facebook page: vegetable patch/gardening, and the Campus Film Club. Information on clubs and student facebook.com/latrobesydney groups is available on the Wodonga Student Association website: wsawodonga.com.au Join the International Student Club to connect with other students and take part in meaningful events and trips. facebook.com/groups/LTISC

Sporting activities Events include an inter-university sports challenge where combined university and TAFE teams compete. Sports include Australian rules football, rugby, tennis, netball, basketball, hockey, golf and pool.

40 La Trobe University My Life at La Trobe 2017 41 On-campus accommodation

According to the Australasian Survey of Student Engagement (AUSSE, 2008), ‘students living in residence are equally, and in many instances, more engaged than others, particularly in terms of participation in active learning and enriching experiences, their interactions with staff, and their perceptions of support’. On the Melbourne Campus, all first-year students are placed in a Study Focus Group with trained student mentors. There are a range of different on‑campus accommodation options at Melbourne, Bendigo and Albury-Wodonga, from single student through to families, self-catering or meals provided. For further details about on-campus accommodation, visit the Accommodation Accommodation Services website: latrobe.edu.au/accommodation

Off‑campus accommodation options We strongly advise you not to accept any long-term off-campus accommodation without first inspecting and checking the The private rental market is generally very competitive, and real estate agents or landlords Accommodation Services at La Trobe has a wealth suitability of the premises. Homestay may receive many applications for the of knowledge and resources to help you find the Do not sign anything if you are not sure one property. right accommodation to suit your circumstances. The Australian Homestay Network (AHN) of what you are agreeing to. Make sure you understand all the conditions of any Renting on your own or sharing with others has From Homestay, to on-campus residences and is a national team of experienced and dedicated contract you sign, as well as the payment off-campus private housing, there are a range staff who manage Homestay placements and bond conditions and procedures. its advantages and disadvantages. There are lots of options to suit every budget and preference. throughout Australia. Students are matched of factors to consider. ––latrobe.studystays.com.au with a suitable Australian host according to their When moving into a vacant house on your own, campus location and specific needs. you’ll need to pay for connection fees for utilities ––latrobe.edu.au/accommodation With Homestay, students have access to a fully- (electricity, gas, telephone), furniture, a bond furnished room and amenities. Most initial (usually equivalent to one calendar month’s rent), placements are four weeks in length, unless plus one month’s rent in advance. Before you start a longer period is requested. a tenancy (sign a lease or pay a bond), it’s advisable to know your legal rights and responsibilities Students are welcome to extend their initial as a tenant, and those of the agent or landlord. Homestay placement and can choose from a range of additional AHN Homestay and meal If you want to share with others, we recommend options, including traditional full-meals Homestay, all tenants are listed on utility bills (e.g. electricity, dinner-only Homestay, or no meals Homestay. phone, gas, water). If your name is on a utility bill, you’re legally responsible for its payment, so it’s For further information visit: best to ensure that all other tenants are listed. ––homestaynetwork.org/latrobe-students In share accommodation, you generally move ––then click on ‘join as a student’. into an established house, flat or unit. Connection fees are already paid and the rest of the house T 1300 697 829 (inside Australia) is usually furnished, but you may have to furnish T +61 2 8905 0321 (overseas) your own bedroom.

La Trobe University 27

42 La Trobe University My Life at La Trobe 2017 43 Links and resources Rental rights and responsibilities Make sure you understand all the conditions You can look for housing advertisements of any contract you sign, as well as payment and and share accommodation in all campus bond conditions and procedures. Don’t sign any locations at: contract or document if you’re unsure of what latrobe.studystays.com.au you’re agreeing to. More advice on choosing accommodation and suitable roommates latrobe.edu.au/accommodation/off‑campus is available at: domain.com.au latrobe.edu.au/accommodation/off-campus/ realestate.com.au/rent accommodation-options Albury-Wodonga students should ask the melbourneexchange.com.au Accommodation Officer for a copy of a guide flatmatefinders.com.au called Renting: Your Rights and Responsibilities. Rental properties are also advertised at local real estate agents, in local newspapers Tenants Union of Victoria or online. Campus-specific resources include: Find out about the Residential Tenancies Act and starting a tenancy. Standard leases, Bendigo condition reports and other tenancy documents The Bendigo Weekly are available. Note: there are also publications bendigoweekly.com.au in different languages. T 03 9416 2577 The Bendigo Advertiser bendigoadvertiser.com.au tuv.org.au

Mildura Consumer Affairs Victoria Sunraysia Daily Offers advice and information for consumers sunraysiadaily.com.au including tenants. Mildura Weekly T 1300 558 181 milduraweekly.com.au consumer.vic.gov.au Shepparton Shepparton News sheppnews.com.au Shepparton Student Services T 02 5820 8600 E [email protected]

Albury-Wodonga The Border Mail bordermail.com.au You can also search for real estate agents and check on-campus noticeboards in Building 4.

44 La Trobe University My Life at La Trobe 2017 45 1 2 3 4 Better grades Convenient location Care and support 24-hour security and Students living on campus For most on-campus Get the support you support have been shown to residents, your class is no need from students who Students living on campus achieve better academic more than a five-minute have done it all before. have access to a 24/7 results than the general walk away. This also means At each residence, a team helpline with direct access student population (Burge, you have better access of student leaders is always to on-site residential and L 2012 ‘Infinite possibilities: to other university support on hand to help you out security staff members. exploring opportunities for services including the if you’re homesick or need At the Melbourne Campus, non-traditional students library and computer labs. a helping hand. there is an after-hours to become global citizens’, security bus that can Widening Participation escort you to and from the and Lifelong Learning, 13, number 86 tram on Plenty Special Issue: 6–18). Road late at night. 5 6 Academic support Extensive Orientation programs programs On-campus Living on campus also accommodation gives means that you can you access to a number meet and make friends of academic support easily. The first time you’ll programs, including the meet them is during first-year mentoring Accommodation Services’ program, textbook buying week-long Orientation scheme, NET support program when you arrive. Top 10 program, and specialist subject tutors. reasons to live on campus 7 8 9 10 Diverse activities ‘No fuss’ payments Subsidised overseas Student leadership If you like photography, Worried about money? trips opportunities drama, sports, music and Living on campus means Have you ever wanted Returning to residence other social activities, you have a simple payment to see the world? means you have the living on campus gives system, with everything Accommodation Services chance to give back to our you access to these kinds included. It also means you offers students the wonderful community of activities. You’ll have only pay for an academic chance to participate by becoming a Student plenty of opportunities year rental agreement of in two to three week Leader. Get involved in our to become the next 42 weeks, instead of the 52 community and outreach comprehensive training ‘Australian Idol’ or Aussie weeks you’d pay for if you programs to places such program, develop new Rules superstar. were living off campus. as Cambodia, Nepal, skills and make the new This can be especially Thailand or Vanuatu. residents’ experience helpful if you want to travel This is your opportunity as good as yours was during the summer break. to make a difference! when you first arrived.

46 La Trobe University My Life at La Trobe 2017 47 City and Franklin Street campuses Students at the City and Franklin Street campuses should refer to the Melbourne Campus information. Generally the closer you live to the CBD the more expensive your rental costs will be.

Average living costs for one student MELBOURNE (A$) – indicative only 7

1 Living in Australia catered -

Type of Accommodation Homestay fully catered all meals Homestay shared room no meals Renting shared house or flat One bedroom apartment or flat College Chisholm non

Establishment costs (once only) Bond 2 0 0 651 1 282 550 2 Rent in advance 1 180 720 651 1 282 0 Cost of living Telephone, internet and utilities connection 0 0 55 143 0 Establishment costs (household items, furniture) 280 4 280 4 512 1 100 680 5 This table shows the estimated average Total 1 460 1 000 1 869 3 807 1 230 Australian culture annual costs for a single student sharing rental accommodation, living in a one bedroom flat, Australians are known for their relaxed Annual costs lifestyle, particular slang, and informality. living in homestay (i.e. living with a family Make sure you take the time to understand or individual in their home) or living on campus Books, stationery, etc. 650 650 650 650 650 our proud Indigenous history. Be punctual (non-catered). for lectures and appointments, and Weekly costs be polite wherever possible. For more Some of these costs are based on 2016 prices. information visit: You should allow for a four to five per cent Weekly rent / board 295 180 150 295 203 8 www.dfat.gov.au/about-australia/society- increase in living expenses per year after 2016. Food / groceries 21 95 95 95 95 culture/Pages/society-and-culture.aspx Total figures are for the 36 weeks of the academic Personal items / health / clothing 11 32 32 32 63 32 year only. We have excluded the cost of clothing or travel expenses for leisure purposes. Utilities (gas, electricity, mobile phone, internet) 23 23 69 150 23 Travel (public transport / fuel) 3 40 40 40 40 29 Spending money 80 80 80 120 80 Average weekly costs 491 449 465 763 461

Total estimate (one academic year = 36 weeks) 19 768 17 814 19 259 31 907 18 476

[1] Assumes shared with two others. [2] Bond is usually refunded at the end of your stay, provided no money is due, you have given the required [7] Tenants are legally liable to pay rent for 52 weeks when signing a lease for one year. [8] This includes facilities, services and internet period of notice, and that you’ve caused no damage to the property. Note that some private student accommodation providers will deduct a connection and usage. [9] Different catering plans and casual dining options are available at all on-campus accommodation in Bendigo. For an cleaning charge at the end of your stay. [3] Transport for education and work purposes. [4] Placement fee for homestay service. [5] Includes extra A$99 per week you receive five breakfasts from Mondays to Fridays, and four dinners Mondays to Thursdays. [10] Multiple accommodation non-refundable costs of social and transition programs and other miscellaneous fees. This cost may be less for students who are in-residence for options are available at Bendigo. In addition to The Units, there are the new Hillside Apartments, Orde House and The Terraces. [11] Costs will only one semester or who commence at Semester 2 (July). [6] Limited on-campus accommodation available at Shepparton Campus. vary depending on your lifestyle.

48 La Trobe University My Life at La Trobe 2017 49 Students with a spouse and/or children Based on advice from the Department of Immigration and Border Protection (DIBP), if you have a family, you should allow at least A$6 954 per year for your spouse and A$2 970 for your first child. These amounts exclude tuition fees. For more information, visit: www.border.gov.au/Trav/Stud/More/Student-Visa-Living-Costs-and-Evidence-of-Funds Remember to ask for a Students with Spouse and/or Children Guide at your La Trobe International (LTI) office. Visit: latrobe.edu.au/students/international/support/publications

Average living costs for one student (A$) – indicative only BENDIGO ALBURY-WODONGA MILDURA SHEPPARTON 6 SYDNEY 7 4 4

1 1 1 1 1 catered - 7 7 7 7 Renting shared house or flat Type of Accommodation Homestay fully catered all meals Homestay shared meals no room Renting shared house or flat One bedroom apartment or flat The Units on catered campus Homestay fully catered all meals Renting shared house or flat bedroom One flat McFarlane’s Hill on non campus bedroom One flat Campus non‑catered Renting shared house or flat bedroom One flat Campus non‑catered Homestay fully catered all meals Renting shared house or flat bedroom One flat

Establishment costs (once only) Bond 2 0 0 521 956 550 2 0 608 695 550 2 607 650 550 2 652 739 550 2 0 715 1 669 Rent in advance 1 180 720 521 956 0 1 180 608 695 0 607 650 0 652 739 0 1 180 715 1 669 Telephone, internet and utilities connection 0 0 55 143 0 0 55 143 0 55 143 0 55 143 0 0 60 180 Establishment costs (household items, furniture) 280 4 280 4 512 1 100 680 5 280 4 512 1 024 680 5 512 1024 680 5 512 1 024 680 5 280 4 564 1 124 Total 1 460 1 000 1 610 3 155 1 230 1 460 1 784 2 557 1 230 1 780 2 467 1 230 1 871 2 644 1 230 1 460 2 054 4 642

Annual costs Books, stationery, etc. 650 650 650 650 650 650 650 650 650 650 650 650 650 650 650 750 750 750

Weekly costs Weekly rent / board 295 180 120 220 186 8 295 140 1 160 178 8 140 150 159 8 150 170 159 8 295 150 350 Food / groceries 20 92 92 92 92 9 20 92 92 92 92 92 92 92 92 92 20 100 100 Personal items / health / clothing 11 31 31 31 61 31 31 31 61 31 31 61 31 31 61 31 50 50 80 Utilities (gas, electricity, mobile phone, internet) 22 22 66 110 23 22 66 110 22 66 110 33 66 110 33 25 80 110 Travel (public transport / fuel) 3 27 27 27 27 11 33 33 33 11 33 33 11 28 28 11 60 60 60 Spending money 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 100 100 100 Average weekly costs 475 432 416 591 423 481 442 536 414 442 526 406 447 542 406 550 540 800

Total estimate (one academic year = 36 weeks) 19 226 17 207 17 241 25 076 17 100 9 19 422 18 331 22 514 16 776 17 721 21 414 16 488 17 969 22 066 16 488 22 010 22 244 34 192

[1] Assumes shared with two others. [2] Bond is usually refunded at the end of your stay provided no money is due, you have given the required [7] Tenants are legally liable to pay rent for 52 weeks when signing a lease for one year. [8] This includes facilities, services and internet period of notice, and that you have caused no damage to the property. Note that some private student accommodation providers will deduct a connection and usage. [9] Different catering plans and casual dining options are available at all on-campus accommodation in Bendigo. For an cleaning charge at the end of your stay. [3] Transport for education and work purposes. [4] Placement fee for homestay service. [5] Includes extra A$99 per week you receive five breakfasts from Mondays to Fridays, and four dinners Mondays to Thursdays. [10] Multiple accommodation non-refundable costs of social and transition programs and other miscellaneous fees. This cost may be less for students who are in-residence for options are available at Bendigo. In addition to The Units, there are the new Hillside Apartments, Orde House and The Terraces. [11] Costs will only one semester or who commence at Semester 2 (July). [6] Limited on-campus accommodation available at Shepparton Campus. vary depending on your lifestyle.

50 La Trobe University My Life at La Trobe 2017 51 Careers and Employment Advice Got a question about your career options, further study, or getting a job? Attend a drop-in-session to get immediate assistance. Details on how to find a career consultant can be found from our website: latrobe.edu.au/students/careers/contacts This service is free for all enrolled students.

Careers, employability, work on the number of hours they can work. However, Got a question about your career options The ESOS Act protects your rights as a student, and taxation they can only work a maximum of 40 hours per or getting a job? Our careers consultants are outlines your responsibilities as an overseas fortnight during any preliminary course (e.g. ELICOS). available to talk to you during drop-in sessions, student, and importantly, sets the standards or respond to your enquiries online. Australian education providers must obey when Student visa conditions Students studying a Master’s by research offering education services to overseas students. On an international student visa students or Doctor of Philosophy have rules of candidature latrobe.edu.au/students/careers may work up to 40 hours per fortnight during that permit them to work only eight hours per ––latrobe.edu.au/students/new-students/ semester, including the entire advertised exam week, Monday to Friday, between the hours Tax file number (TFN) international/visa of 9 am and 5 pm. period. Work that is a formal, registered part ––internationaleducation.gov.au of a course is not included in the 40-hour limit. A tax file number (TFN) is allocated to each Also excluded from the 40-hour limit is voluntary taxpayer in Australia for taxation purposes. You can also ask for further information at LTI. International students whose course of study or unpaid work that is: In 2016, Australia’s minimum wage was A$17.70 is six months or longer, and who are visa holders per hour under the Hospitality Industry (General) ––of benefit to the community In Australia, if you work and don’t provide with work rights, can apply for their TFN online your employer with a Tax File Number Award 2010. Employers and employees cannot upon arrival. This means you’ll also be considered ––for a non-profit organisation (TFN), you may be taxed at the highest have a rate of pay that is less than the applicable an Australian resident for tax purposes, and rate of approximately 48.5 per cent. minimum wage. An employee may also be entitled ––a designated and genuine volunteer position therefore not required to pay tax on the first to allowances or loadings, depending on their job with no remuneration, either in cash or in kind A$18 200 (2016 rate, subject to change) you earn and hours of work (e.g. a casual employee may (except for accommodation). in a calendar year. Your employer will deduct tax Careers and employment services be entitled to a casual loading). Your minimum from your pay during each pay period. However, Students can also work unlimited hours during official La Trobe University recognises that international rights and work conditions may be set by an tax on earnings of up to A$18 200 will be refunded university vacations once they have commenced their students undertake a personal and financial award or workplace agreement. If you are unsure, to you at the end of the financial year (30 June) course in Australia. This includes any employment, investment to study in Australia, and that students check rules and work conditions with the Fair when you submit a tax return. volunteer work or work placements. aim to improve their career prospects and graduate Work Ombudsman before signing any contract In some university courses, study demands recruitment. Our careers consultants can help Further information on the Australian taxation or workplace agreement. system and requirements is available in several allow little time for employment. Part-time work students to explore possible further studies and T 13 13 94 and vacation work are not always available, career outcomes. The Career Development Centre languages directly from the Australian Taxation so students should not depend on this form offers a range of programs on career planning, Office at:www.ato.gov.au/individuals To find out more, please visit:fairwork.gov.au of income to cover living expenses or tuition fees. work readiness, professional mentorship, preparing resumes and letters of application, and interview For up-to-date information on working while Students with families and job-seeking skills. International students’ rights studying, visit: www.border.gov.au/Trav/Stud/ For in‑depth information and resources for More/Work-conditions-for-Student-visa-holders The careers website contains a database Australia provides the world’s most rigorous international students who bring their husband, wife, of full-time, casual and part-time job vacancies, protection for international students through the and/or children with them to Australia, please see and provides access to Going Global – Research candidates Education Services for Overseas Students (ESOS) our separate Students with Spouse and/or Children a comprehensive employment website that Act 2000, ensuring you receive a quality education Guide. Download a copy from our website or ask for Students who’ve commenced their Master’s by offers information on many countries and and protection as a consumer. a hard copy from International Student Services. research or Doctorate in Australia have no limit overseas employers.

52 La Trobe University My Life at La Trobe 2017 53 Transport and getting around consequences, which may include criminal Car parking ––bicycles must have a bell or horn, an efficient law proceedings, heavy fines and suspension brake and, when riding at night, a white All car parking spaces on the Melbourne Campus of your licence. headlight, red tail-light and red rear-reflector. Glider: free campus bus require a valid car parking permit Monday Get around the large Melbourne Campus easily ––Only hands-free mobile phone use is allowed. to Friday, 8 am–5 pm. Outside of these hours, See the Bicycle Victoria website for information on your responsibilities as a cyclist: and for free. The Glider operates between 8.30 am ––You must not text or hold a handset while parking is free. In 2016, new ticketless parking bicyclenetwork.com.au and 9.30 pm, Monday to Friday during semester. driving. Even having the phone on your lap options have been implemented at the Melbourne while driving is against the law. Costly fines Campus. Annual on-campus parking permits can Bicycle NSW for Albury-Wodonga and Sydney: latrobe.edu.au/transport-central/ be purchased online on the Transport Central are issued to offenders. bicyclensw.org.au on‑campusbus‑services-melbourne website. For general parking, a full-year permit ––At some intersections in the Melbourne city (white) can be purchased for A$260 (2016 price, Bike share program International Driving Permit centre, ‘hook turns’ are required. Marked with subject to change). a black and white sign hanging high above the There are free bikes you can share to get You may drive on a valid overseas licence while intersection, hook turn intersections are where (LTSU) members receive around the Melbourne Campus, or to simply holding a student or other temporary visa, drivers turn right from the left-hand lane. a discounted parking permit price of A$240 (see go for a relaxing bike ride. See: latrobe.edu.au/ provided the licence is written either in English page 38 for details on the Union). If you arrive transport-central/cycling/bike-share-program or is accompanied by an official English ––If you have small children, they are required in second semester a parking permit is around translation. An International Driving Permit by law to be seated in appropriate child restraints. half price. All motorists (other than motorcyclists) Buying a bike is considered a valid translation. However, it’s who want to use the car parks on campus must You can find out more by reading information, To buy an inexpensive bicycle, look in the Trading important to note an International Driving Permit in our Students with Spouse and/or Children have a valid parking permit. is not a license itself. For your International Post online (see tradingpost.com.au), second- Guide on our website, or the VicRoads website: Casual parking is also available from A$5.50 Driving Permit to be valid, you must also carry hand shops, eBay and newsletters distributed vicroads.vic.gov.au per day. In most car parks, you can pay for your your overseas licence when driving. on your campus. Other elements of road safety are explained parking from the Pay by Plate parking meter If you don’t hold an International Driving Permit, machines. However, in car parks 2A, 2B and 2C, CERES Environment Park in Brunswick repairs at: latrobe.edu.au/experience/living/safety/ used bikes and sells them at a very reasonable contact the Victorian Interpreting and Translating road‑safety only CellOPark Pay-As-You-Go (PAYG) parking Service (VITS). Translation takes about five or vPermit Parking is available. To use CellOPark price: thebikeshed.org.au business days to complete. PAYG you first have to register. There are three Learner Driver’s Permit ways to register: Maps VITS If you don’t have a driver’s licence, you’ll first ––download the CellOPark app Whether you’re relying on public transport T 03 9280 1941 be required to obtain a Learner Driver’s Permit. vits.com.au ––register online at cellopark.com.au or driving your own car, besides relying on your You’re then subject to the rules of a learner driver mobile phone or laptop for directions, it might and won’t be able to drive independently. ––register by phone: 03 9111 1799. Albury-Wodonga and Sydney be a good idea to buy a digital or hard copy local vicroads.vic.gov.au/licences To use CellOPark you’ll need to select one of these street directory that includes bus, train and tram For information on translating services contact payment methods: routes (including stop numbers). the New South Wales Government Community After you’ve got your Learner Driver’s Permit and Relations Commission. have met the practice requirement, you can then ––direct debit via your credit/debit card Melway (Victoria), Sydway (NSW) and UBD are apply for your probationary driver licence. Find street directories available from the campus T 1300 651 500 out more on how to apply for your license to drive ––CellOPark pre-paid card available from the bookshop or other bookstores. La Trobe University Student Union located multicultural.nsw.gov.au/our_services/ in Victoria or New South Wales here: in Agora West. street-directory.com.au interpreting_translation Vic Roads vicroads.vic.gov.au latrobe.edu.au/transport-central/car-parking/ Driving melbourne-parking Getting around Melbourne Service NSW Before you start driving in Australia, take some service.nsw.gov.au Tickets and fares lessons to familiarise yourself with local driving Cycling conditions and road laws. Some important rules is a reusable on which you store Cycling is a fun and affordable way to travel, to note: Buying a car money to pay your public transport fares. You can and you even get some exercise on the way. top up money on your myki card online, by using ––All occupants in a car, including passengers, We recommend you read information on buying Melbourne and regional Victoria are becoming a myki machine at train stations, or at a myki retail must wear seatbelts. a car before you make a purchase. See: increasingly bike-friendly, with a larger number outlet or 7-Eleven. consumer.vic.gov.au/motor-cars ––Drivers must be under the legal blood alcohol of bike paths and lanes for safe transit. Certain road rules apply including: To use myki, just hold your card over the sensor concentration (BAC) limit, which is 0.05 Albury-Wodonga and Sydney each time you enter and depart a train station, on a full licence, and 0.00 on a probationary ––no riding on footpaths tram or bus. This is called ‘touching on’ and Remember that Albury and Sydney are in the licence or for drivers of taxis, buses and other ‘touching off’. You can buy a myki card online, state of New South Wales, so different road rules ––you must wear an approved safety helmet large vehicles. Drink driving results in serious at metropolitan premium train stations, some apply. Find out more by visiting: rms.nsw.gov.au (except for medical and/or religious reasons)

54 La Trobe University My Life at La Trobe 2017 55 Mobile apps for public transport information The Public Transport Victoria (PTV) app is your one-stop-shop for Victorian public transport journey planning information and is free to download from the Apple store or Google Play store. For more information, go to: ptv.vic.gov.au/getting-around/mobile-apps

retail outlets including 7-Eleven, on the Melbourne stations can be reached by buses from Melbourne iconic Queen Victoria Market, across to Victoria Taxis Campus (at the post office and Student Union) Campus. The South Morang Line train to Reservoir Harbour in Docklands, up to Spring Street and Taxis are an expensive form of transport – for or by calling 1800 800 007. connects with the 301 bus (during semester) over to Flinders Street Station and Federation example, a fare from the city centre to Bundoora or 561 bus, while the Hurstbridge Line train Square. You don’t need a myki when travelling We also recommend you register your myki (Melbourne Campus) costs more than A$50. You to Heidelberg connects with the 551 bus. on trams within this zone. However, if your on the website, so you can check your transactions can calculate a taxi fare online: taxifare.com.au journey starts or finishes outside the boundaries for any errors. City campuses of the Free Tram Zone, you must ‘touch on’ with The following companies offer services in and ptv.vic.gov.au/tickets/myki around Melbourne: The Franklin Street Campus is located in the your myki in the normal way to make sure you Melbourne central business district (CBD) and have a valid ticket. Northern Suburban Taxis Trains, trams and buses is easily accessible by public transport, bike or car. You should check the website for up-to-date T 131 119 The metropolitan public transport system Bus routes 220, 232 and 546 all stop close to the information on timetables and routes at: Silver Top Taxis incorporates train, tram and bus services. You can Campus. The nearest train station is Flagstaff T 1800 800 007 T 131 008 change between services as often as you like Station, and there are a number of trams with ptv.vic.gov.au on the one ticket as long as you scan your myki stops nearby. Visit: 13Cabs on each service. latrobe.edu.au/franklin-st/location The City of Melbourne offers a Melbourne Tourist T 132 227 Shuttle for A$10: bestof.com.au/vic/tours/ Public Transport in Metropolitan Melbourne covers The City Campus is within walking distance melbourne-visitor-shuttle two zones, Zone 1 and Zone 2, and includes a zone from Flinders Street Station (five minute walk) Getting around Sydney boundary overlap. Fares are based on the zones and Southern Cross Station (12 minute walk). Concession fares where travel occurs, whether in a single zone Students can take routes 11, 48 or 109 and get off Tickets and fares or across both zones. at the Queen Street and Collins Street tram stops. In Victoria, only Australia Awards undergraduate You will need an Opal card to use public transport The most convenient route for you depends students or students on a formal student in Sydney. Opal cards are reusable smart cards Melbourne Campus on where you are travelling from. Visit: exchange program are eligible for transport that you store money to pay your public transport The Melbourne Campus is located in an latrobe.edu.au/city/location concession. fares. You can top up money on your Opal card overlapping area – Zone 1 is the inner zone for Train and tram services generally operate from However, under a new three‑year trial, online or by using the machine at train stations, public transport in metropolitan Melbourne and 5 am to 2 am Monday to Saturday, and 6 am to international students studying in Melbourne or at an Opal retail outlet or 7-Eleven. Zone 2 is the outer zone. You can now travel 1 am on Sundays. Operating hours vary for local (including City and Franklin Street campuses), To use your Opal card, just hold your card over on trains, trams and buses across Zones 1 and bus services. on an undergraduate program, can have 50 per the sensor each time you enter and depart a train, 2, for the price of a Zone 1 fare. If you’re only cent off a 365-day public transport pass. All other On Friday and Saturday nights, as part of the ferry or bus. This is called ‘touching-on’ and travelling in Zone 2, you can get the cheaper international students must pay the full fare. If you Night Network trial, Victoria is running all‑night ‘touching-off’. You can buy an Opal card online, Zone 2 fare. travel without a valid ticket, or on a concession metropolitan trains, trams, late night buses and at metropolitan premium train stations and some ticket without a concession card, you are at risk The route 86 tram, and route 250 and 350 buses, 2 am coach services to key regional centres. retail outlets including 7-Eleven. run straight from the city centre to the Melbourne of being fined by ticket inspectors. opal.com.au Campus. Reservoir and Heidelberg are the two In addition to the free route 35 tram, train stations closest to the Campus. Both train a new Free Tram Zone in Melbourne CBD was implemented in 2015 and the area covers the

56 La Trobe University My Life at La Trobe 2017 57 Trains Maps Getting around Mildura V/Line operates regional train services between Whether you are relying on public transport The main Mildura Campus building is located International students are generally not entitled to transport concessions in NSW Melbourne and many regional centres including or driving a car, it’s a good idea to have a local at 471 Benetook Avenue. Sunraysia bus routes unless study is fully funded by specified Bendigo, Shepparton and Albury. In Victoria, street directory. You’ll be given a local map, 400 and 401 provide easy access to the Campus. scholarships. outside of Melbourne, only students on a formal as well as train and bus timetables, in your Free parking is also available. exchange program or Australia Awards Welcome Pack from International Student Sunraysia bus routes 100, 200, 211, 250, 300, 400 undergraduate students are eligible for a public Services (Albury-Wodonga) on arrival. and 401 provide access to the central Mildura Public transport transport concession card. Application forms Campus building, located at 29 Deakin Avenue. It is easy to travel to the city via train, bus, ferry are available from LTI (regional campuses). Buses or lightrail. For more information and to plan your See page 73. A local bus service, , runs frequently Parking is also available. For information on transit timetables visit: trip, visit: If you’re eligible for a concession card you must between the city centre and the Campus buslink.com.au/your-bus-service/mildura/ transportnsw.info carry it each time you pay for and travel on public on weekdays. For local bus timetables: transport. This concession card is also valid for T 1800 686 442 Getting around Shepparton Getting around Bendigo use on Melbourne’s transport services. dysongroup.com.au If you have travelled on a V/Line long distance Buses Buses train or coach with a paper ticket, your one way NSW Bendigo buses operate regularly between the single ticket includes one hour of free travel either T 132 232 Shepparton Transit operates regular buses around Campus and Bendigo city centre, with bus stops side of your V/Line journey. All other ticket types, nswtrainlink.info the Campus and city centre, with bus stops conveniently located around the Campus. The bus including Day Return, include free travel all day. located near the Campus on route seven. The bus runs on the myki smartcard system. Cycling runs on a flat fare structure and each ticket is valid Traffic is usually light on most local roads. Some for two hours. International students pay the full You can buy a myki card online, at the Bendigo roads have a dedicated bicycle lane, so students fare: A$2.40. train station, post offices and at some retail may choose to cycle to university. Remember that outlets. International students (except those If you travel without a valid ticket, or travel ––ptv.vic.gov.au/tickets/fares/regional-fares bicycle helmets are compulsory. who are eligible to buy a concession myki) pay on a concession ticket when you’re ineligible ––shepptransit.com.au the full fare price, approximately A$2.40, valid for concession fares, you’re at risk of being fined by ticket inspectors. Taxis for two hours in one travel zone (2016 fare, subject to change). Timetables are available Taxis are an expensive mode of transport. at LTI (regional campuses), from the Bendigo V/Line regularly offers discounted group Albury Taxi Company Student Association, from bus drivers and fares, and rates are cheaper during weekdays, T 02 6025 2255 at the railway station. at off-peak times. Check the website for more Wodonga Taxi Company money‑saving options. The bus service also runs directly between the T 02 6024 3444 Campus and the railway station until 6.30 pm. vline.com.au christiansbus.com.au Driving Car parking Getting around Albury-Wodonga Albury-Wodonga is on the border of two states: Victoria and New South Wales. Different road rules All parking on the Campus requires a permit, Student concession cards apply. We recommend you obtain the ‘Buying which may be purchased from the Student a Car’ information sheet from International Student Administration Centre (the 2016 annual fee Albury-Wodonga is on the border of two states: Victoria and New South Wales. There are different Services (Albury-Wodonga). See page 54 for was A$66.50, subject to change). If you arrive general information on driving in Australia. in Semester 2 (July), the parking permit is half laws and regulations on either side of the border. price. For further information, contact: In Victoria, only specific students or students studying on a formal student exchange program Car parking Parking, Infrastructure and Operations are eligible for a public transport concession Parking on the Campus is free of charge (permits T 03 5444 7409 card (see under ‘concession fares’ on page 57). are not required). Students can use the marked In New South Wales, international students spaces on either side of University Drive (between Taxis may use an International Student Identity Card, the soccer/football grounds and the TAFE) and purchased from STA Travel, to get a concession in the north and south car parks. Taxis are considered an expensive option. fare on CountryLink trains from Albury. Please also Free parking is located near the building The average fare from the Campus to the centre refer to ‘trains’ on page 58. in Stewart Street and surrounding streets, of Bendigo is about A$15-20. but time limits apply. For more information, T 131 008 contact Campus Administration: T 03 5821 8600

58 La Trobe University My Life at La Trobe 2017 59 For hot tips on getting things cheap (furniture, groceries, clothing etc) download a copy of the Cheap and Free Guide from our website, or ask for a hard copy from International Student Services.

Shopping and food Halal A farmer’s market takes place on the first Major shopping centres include the Queen Victoria Saturday of every month from 8 am to 1 pm Building, Westfield Pitt Street Mall and The Strand. A number of eateries on the Melbourne Campus at Bundoora Park, which is about a 15-minute Most department stores and other shops are open Melbourne provide halal food. A list of halal food is available walk from La Trobe University’s Melbourne 9 am to 5.30 pm, seven days a week. Late night in our Muslim Student Guide. Download a free There is an abundance of multicultural food Campus on Plenty Road: rfm.net.au shopping is available on Thursdays. in Melbourne. Major supermarkets such as Coles copy from our website: and Woolworths are generally open from about latrobe.edu.au/students/international/support/ The Preston Market (next to the Preston train 6 am to 10 pm, and some stores are open 24 publications station) is an authentic, bustling multicultural Bendigo market and has some of the cheapest and hours, while independent and other supermarkets Department and retail stores are generally open Kosher food freshest produce in the region. There are Greek, generally open from 7 am to 7 pm most weekdays 9 am to 5.30 pm on weekdays, with late night Asian, Indian, Italian, Arabic and European and 5 pm on weekends. You can save money For extensive lists of places that offer kosher food shopping on Thursdays and Fridays. Most small specialist food stores as well as a range of cheap by buying fresh produce, as it’s not subject around Melbourne, visit: retailers and all major shops are open on weekends. clothing. It’s open Wednesday from 8 am to 3 pm, to the Goods and Services Tax (GST). jewishaustralia.com/food.htm There is an abundance of multicultural food Thursday 8 am to 6 pm, Friday 8 am to 8 pm and in Bendigo and halal food is readily available. There are also 24-hour convenience stores but Saturday from 8 am to 3 pm. The Asian grocery Vegetarian The Bendigo Community Farmer’s Market runs these are generally more expensive. Department stores are open every day: on the second Sunday of each month, offering stores, shops and boutiques in the Melbourne Vegetarian food is readily available in Melbourne. prestonmarket.com.au Central Business District (CBD) or city, and Vegetarian options are also available at most fresh regional and seasonal produce. There are in surrounding shopping precincts, are generally eateries on the Melbourne Campus. For a directory Melbourne’s biggest market, the Queen Victoria many supermarkets, with one located only open from 9 am or 10 am to 5 pm or 6 pm, Sunday of vegetarian and vegan food, supermarkets and Market, located in the city centre, is open Tuesday a five-minute walk from the Bendigo Campus. to Wednesday and Saturday. restaurants in Australia, visit: vegvic.org.au and Thursday 6 am to 2 pm, Friday 6 am to 5 pm, Saturday 6 am to 3 pm and Sunday 9 am to 4 pm. Halal Late night shopping is generally available Markets In summer, there is a very popular night market There are many butchers in Bendigo offering halal on Thursdays and Fridays until 9 pm. every Wednesday with a wide range of food stalls Markets usually have the freshest and cheapest meat. Please contact the LTI regional office for Polaris, a new shopping complex, is located from around the world, live music, clothing stalls fruit, vegetables, meat, poultry, seafood, lists of butchers in Bendigo. next to the Melbourne Campus on Plenty Road. and locally-made goods: smallgoods and the best range of food from , further north in Bundoora, qvm.com.au many different cultures. is a large shopping centre with department stores. Albury‑Wodonga Northland Shopping Centre in Preston is also In Car Park 2 on the Melbourne Campus, there Sydney Department stores and most other shops are open close to the Campus: is a market from 9 am to 1 pm each Sunday with 9 am to 5.30 pm. Late night shopping is available fresh vegetables, bread, nuts, fruit, plus some A truly multicultural city, you can find almost ––polaris3083.com.au/town-centre on Thursdays in Albury and Friday nights shoes and clothing. every cuisine in Sydney. There are also cuisine- in Wodonga. All major stores and a lot of smaller ––uhfo.com.au specific precincts including China Town, Thai shops are open on weekends. Arnold’s Fruit and latrobe.edu.au/community-engagement/access/ Town, Korea Town and the Latin Quarter. Halal, ––northlandshopping.com.au kingsbury-drive-community-market Vegetable Market in Wodonga usually has the kosher and vegetarian food are readily available. lowest-price fruit and vegetables and customers The main supermarkets are usually open seven can order online: arnoldsonline.com.au days from 8 am to late at night and the CBD Woolworths is open until midnight.

60 La Trobe University My Life at La Trobe 2017 61 The Farmer’s Market is on the second Saturday Shepparton Festival, to name a few. For comprehensive guides Bendigo of each month between 8 am and 12 pm on the to what’s on in Melbourne, check the street press Shepparton is a vibrant centre of rural agriculture, Bendigo has a variety of social, cultural and Lincoln Causeway. A ‘trash and treasure’ market (Beat or The Music), or the shortlist section of The including fruit orchards and dairy farms. There sporting facilities plus concerts, theatre and art is held every Sunday morning at the Australian Age newspaper on Fridays. are a number of discount stores, including the shows. Bendigo is home to the highly-acclaimed Taxation Office car park in Townsend Street, SPC Ardmona shop, which sells cheap local fruits The cost of attending theatre, cinema and Bendigo Art Gallery, which regularly hosts Albury, where you can find fresh fruit and and other products. The Campus is located sporting events can vary. Cinema tickets are international exhibitions. The Capital and the vegetables, fresh bread, clothing, second-hand in a convenient area next to the local community normally cheaper on Tuesdays, and tickets may Ulumbarra Theatres have a full performance furniture, food stalls, jewellery, homemade college, at the edge of the town centre. There are be half-price on Mondays at art house cinemas. schedule all year, hosting performers from produce, plants, and much more. Multicultural food more than 400 retailers in Shepparton, including Students can use their La Trobe University student around the globe. Concession entry is available is readily available, with specialty supermarkets a number of supermarkets. Coles supermarkets card for concession prices at many events. at cinemas and other entertainment venues. in both Albury and Lavington areas. are open from 7 am until midnight everyday. For theatre or classical music, visit Halftix in the The Bendigo Student Association, based Halal Butchers greatershepparton.com.au/visitors Melbourne Town Hall. This outlet offers discounted at the Bendigo Campus, provides numerous 800 Mate Street, Albury tickets to many shows (and sometimes bus trips) sports, social and recreation options at heavily- T 02 6021 2877 on the day of performance. discounted rates. There are many places to visit La Trobe Community Gardens close to Bendigo, and surrounding towns are halftix.com.au Mildura known for their food, produce and art. You may like to grow your own vegetables in one Some companies offer ‘student rush’ tickets – Department stores and most other shops are of the La Trobe Community Gardens at Melbourne, usually purchased an hour before the starting ––bsabendigo.com.au open 9 am to 5 pm, with late night shopping Bendigo and Albury-Wodonga campuses. Gardening time – at a reduced price. These include the ––bendigotourism.com.au on Fridays. Multicultural food is available in local tools and some seeds are also available. To get Melbourne Theatre Company, the Melbourne supermarkets and many restaurants. A farmer’s in touch, check out the Community Garden Group Symphony Orchestra and the Malthouse Theatre. Albury-Wodonga market operates on the first and third Saturday Facebook page or email: La Trobe University also offers free or inexpensive Albury-Wodonga has shopping areas, a six- of each month at the Ornamental Lakes by the E [email protected] movies, plays, live comedy shows and concerts river, offering a wide range of locally grown fruit, on all campuses. Many sporting and recreational screen cinema, restaurants, pubs, clubs and vegetables and produce. Most other shops open latrobe.edu.au/sustainability/practices/ facilities are available at the Melbourne Campus. theatres, botanic gardens and museums. The from 10 am to 5 pm on the weekend. community-garden rural district has a range of outdoor activities, latrobe.edu.au/experience/events tourist attractions and sports, from table tennis visitmildura.com.au/shopping Other sites with information on cheap or free to archery, snow skiing to skydiving. For further Entertainment and recreation events include: Mildura Halal Butchery information, see the Time Out section under the Community tab of The Border Mail newspaper: –– 281 San Mateo Avenue Melbourne thatsmelbourne.com.au ––bordermail.com.au Mildura Melbourne has a thriving live music scene, art ––timeout.com/melbourne –– galleries, museums and a multitude of major Print a copy of our Cheap and Free Guide: wodonga.vic.gov.au festivals and events such as the Comedy Festival, latrobe.edu.au/students/international/support/ the International Film Festival and the Fringe publications Mildura This thriving regional food and wine district Sydney boasts an increasing number of multicultural, sporting and culinary events, and has a growing The city is home to a lively arts and culture scene, list of award-winning restaurants and bars. a stunning harbour, more than 100 beaches There’s a cinema and many sporting and and more than 400 parks, fine food and wine, recreational facilities in the region. world-class shopping and more. The city also presents a broad calendar of events spanning visitmildura.com.au sporting competitions, innovative exhibitions and internationally acclaimed performances. Shepparton With so many events to attend and attractions to discover year round, you’ll find many ways A range of agricultural, cultural and sporting to experience the vibrancy of Sydney! events are held on a regular basis. sydney.com/things-to-do greatershepparton.com.au/visitors

62 La Trobe University My Life at La Trobe 2017 63

La Trobe University 34 Sporting events Melbourne, City and Franklin Street campuses Bendigo Campus As the world’s most liveable city, Melbourne Catholic Prayer meetings are conducted regularly in the prides itself as being the sports capital T 03 9479 2979 prayer room in the Engineering Building. The facilities are unlocked and available during the of Australia. Besides the popular national Aussie Presbyterian day. A senior member of the Muslim community Rules football, there’s also rugby league, rugby T 03 9479 1479 has the key to the prayer room for use outside union, and soccer (football). Melbourne and T 03 9479 3180 Victoria host a number of international sporting University business hours. There is an ablution events – the Australian Open Grand Slam Tennis Orthodox Christian (Wednesday and Friday) facility directly opposite the prayer room. If the Tournament, Formula One Grand Prix, Australian and Anglican room is locked contact: T 03 9479 2775 Masters Golf, Australian Motorcycle Grand Prix, Campus security Rip Curl Pro Surfing Championship, Spring Racing T 1800 077 043 Carnival and international cricket matches. Bendigo Campus Make sure you read La Trobe Times for information T 03 5444 7939 Albury-Wodonga Campus on offers, group discounts and free tickets. Albury-Wodonga Campus A room for prayer is available on request through International Student Services. T 02 6024 9753 Festivals T 02 6024 9847 Victoria hosts more than 2 500 festivals and Mildura and Shepparton campuses E [email protected] community events each year: Social lounge – The Couch latrobe.edu.au/chaplaincy Mildura Campus ––visitvictoria.com International students in Melbourne have access to a dedicated international student Sydney Campus Located in the Mildura Office Annexe, on the ––thatsmelbourne.com.au lounge in Carlton. The Couch provides a place Campus at Benetook Avenue, a prayer room Contact Reception for information on local places ––fedsquare.com/events for international students to relax, socialise, is available on request. Please contact reception and access a range of support services of worship. for access. ––multicultural.vic.gov.au T 02 9397 7600 and information. Off campus: Mildura Mosque Local shires and councils offer a range of exciting facebook.com/thecouch614 49 Tenth St Mildura and diverse community festivals. Check out your Muslim prayer facilities T 03 5023 7662 local council or shire website, or local newspaper for Muslim more information. To find your local council, visit: Insider Guide Muslim students can collect a free Student Guide from all LTI offices. It contains Shepparton Campus Written by local students, the Insider Guide has Victoria specific information on support and facilities Off campus: Shepparton Mosque everything you’ll need to familiarise yourself with for Muslim students. Visit the website for 8 Acacia St Shepparton dtpli.vic.gov.au/local-government the ‘world’s most liveable city’. Download the up‑to‑date information: latrobe.edu.au/students/ T 03 5825 4755 Insider Guide for Melbourne or Sydney. New South Wales new‑students/international/settling/faith/ lgnsw.org.au insiderguides.com.au muslim-students Franklin Street and City campuses Melbourne Campus Off campus: Jeffcott St Mosque 66–68 Jeffcott St West Melbourne Religious facilities La Trobe University has separate prayer rooms T 03 9328 2067 and ablution facilities for men and for women. Chaplaincy Congregational prayers are conducted Friday Sydney Campus lunchtimes in the brothers’ and sisters’ prayer Representing all Christian denominations, the Separate prayer rooms for men and women rooms (Education 2 building). Please note the Chaplains offer support and nurturing to visitors are located on Level 2 (rooms 2.05 and 2.06). of the Chaplaincy, and can assist people with facilities are locked, so please contact the understanding and exploring their faith. The La Trobe University Islamic Society (LTUIS) La Trobe Chaplaincy on your campus can help to obtain access. Contact details for the LTUIS you to contact and join local churches, mosques, are regularly updated and displayed on the synagogues and temples, meetings, clubs and doors of the prayer rooms. groups on campus, and help with marriage E [email protected] preparation and weddings. The Chaplaincy also refers people of different religious faiths on where There are also two mosques located close to the to go for worship: Melbourne Campus, in Heidelberg and Preston. More details can be found in the Muslim Student latrobe.edu.au/chaplaincy Guide at: latrobe.edu.au/students/international/ support/publications

64 La Trobe University My Life at La Trobe 2017 65 cover but you still have to have OSHC (except T 1800 814 781 Belgian students). You’ll need to visit a Medicare You can also access the Doctor by Phone service, Australia office with your passport and visa to get which offers: a Reciprocal Health Care Card. ––free call to an Australian Registered To find out about your entitlements, visit the Practicing Doctor Department of Human Services: www.humanservices.gov.au/customer/services/ ––interpreters available medicare/reciprocal-health-care-agreements ––consultations by FaceTime or Skype ––if required, prescription medicine can be sent Overseas Visitor Health Cover (OVHC) to the nearest pharmacy. This service is free for Allianz Global Assistance Allianz Global Assistance OVHC is medical policy holders. insurance designed for visitors and temporary residents. The Australian Department You can also telephone the Victorian Nurse-on- of Immigration and Border Protection (DIBP) Call service to get immediate health advice from requires all holders of a temporary residency registered nurses, 24 hours a day. Call this number visa to maintain OVHC during their entire stay if you think you may be developing a non-critical in Australia. medical condition and need advice: Health and wellbeing The health cover subsidises the cost of hospital T 1300 60 60 24 medical treatments, prescription medicines, health.vic.gov.au/primary-and-community-health/ emergency ambulance transport and surgically primary-care/nurse-on-call implanted prostheses. More details: Students in Sydney who need non-critical after- ovhcallianzassistance.com.au hours medical support can call 13 SICK (13 7425). If you’re unable to get an appointment with Accessing medical services a doctor and are in urgent need of medical Orientation. Alternatively, see Allianz Global treatment, go to the Accident and Emergency Overseas Student Health Cover In the first few weeks after your arrival, we Assistance representatives at the Melbourne Department of a public hospital. This department recommend you find a medical clinic close to your is open 24 hours a day and specialises As a condition of a student visa, all international Campus on Monday to Thursday from 10 am campus or accommodation. Register yourself at the in emergency medicine. Depending on your students must have Overseas Student Health to 4 pm at La Trobe International (LTI). clinic, and keep a note of their contact details so you symptoms you may have to wait a long time Cover (OSHC) for the duration of their visa. You can download My OSHC Assistant App from can easily make an appointment when required. to be seen by a doctor. OSHC offers medical and hospital cover for the Apple Store or Google Play and have easy The OSHC website and My OSHC Assistant app Ensure you take your OSHC card with you to the international students and their dependants access to an e-membership card, your policy has a useful ‘Find a doctor’ function. Find one hospital (carry the card in your wallet or purse), while they are in Australia – it’s a similar standard information, making claims, and doctors located near you by visiting: however you may still be required to pay for your of cover as what is provided to Australian citizens near you. oshcallianzassistance.com.au/member_student/ treatment up front. See page 68 for information under the public Medicare system. OSHC by Allianz Global Assistance offers a 24-hour medical_providers.aspx on emergency healthcare. We strongly recommend you read your OSHC emergency helpline, including an interpreting In Australia, doctors are also called GPs (General Remember to ask the doctor for a medical certificate Essentials policy and what it covers, as there service, legal advice and medical assistance (some Practitioners). A doctor works in a Medical Centre, if you intend to apply for Special Consideration are some exclusions such as pre-existing information is provided in other languages): Surgery, Clinic or Practice. A pharmacy (drug for your study assessments because of a medical illnesses. If you do require treatment you may T 1800 814 781 (freecall in Australia) store) is also called a chemist. condition (see page 24 for more information), also be required to pay up front and then claim oshcallianzassistance.com.au or if you have been away from work and need back any refunds you’re entitled to. There is a shortage of doctors in many areas, Only student visa holders are eligible for so you may be unable to register with the doctor a certificate to show your employer. La Trobe University currently has an agreement OSHC insurance. nearest to you. You may find it easier to get with Allianz Global Assistance, a private health an appointment if you’re prepared to see any Billing fund, for the provision of OSHC. If you have of the doctors in a Medical Centre. purchased your OSHC through Allianz Global Exceptions Always check the doctor’s fee and what you will Assistance you’ll be covered from the moment Unless it’s an emergency, consult a doctor need to pay. Your OSHC provider refund is based you enter Australia, even though you haven’t Some countries have a Reciprocal Health Care or GP in a clinic, not in a hospital. You can call the on the Australian government’s Medicare Benefit yet obtained your membership card. Agreement with Australia. If you’re from the United OSHC emergency helpline to talk to a medical Schedule Fee (Medicare rebate). Many doctors professional 24 hours a day, seven days a week. charge more than the Schedule Fee, meaning You’ll be given information on how to get your Kingdom, Sweden, the Netherlands, Belgium, Interpreting and legal services are also available you pay the difference, also known as ‘the gap’. membership card and how to make claims during Slovenia, or Italy you have access to some health by calling this number:

66 La Trobe University My Life at La Trobe 2017 67 Keep the receipt of your payment and claim the don’t have to pay for an ambulance. The Transport company directly. There are also many private amount of the Medicare rebate from your OSHC Accident Commission (TAC) will pay for the medical and specialist health clinics in Bendigo. provider. See the ‘medical centres’ information ambulance service once you’ve made a successful T 03 5444 7770 on this page for details on clinics that can bill claim with the commission. Allianz Global Assistance directly, so you don’t latrobe.edu.au/bendigo/about-the-campus/ tac.vic.gov.au have to claim the rebate. student-support/medical-clinic

Tristar Medical Group Prescriptions Medical centres 13/21 Peg Leg Road, Eaglehawk T 03 5446 7755 If the doctor prescribes a treatment or medicine, For a complete list of direct-billing clinics you’ll need to take the prescription to a pharmacy in Victoria, search via the app or visit the Primary Care Clinic and pay for the medicine. OSHC may cover part OSHC by Allianz Global Assistance website: 123 Arnold Street, Bendigo of the cost of some prescription medicines. oshcallianzassistance.com.au Check your OSHC policy and members guide T 03 5441 8622 on the Allianz Global Assistance website for Melbourne further information: Albury-Wodonga oshcallianzassistance.com.au At the following medical centres, students who In Albury-Wodonga, there are numerous medical are covered by OSHC by Allianz Global Assistance clinics, doctors, dentists, two public hospitals pay either a small upfront fee or no fee when they Emergency healthcare and two private hospitals. Medical clinics are show their OSHC membership card: Wellness listed in the telephone directory (or the hardcopy phonebook). LTI Student Services (Albury- William Angliss Institute Medical Centre We encourage students to have a healthy lifestyle Wodonga) can provide contact details for direct- Level 2, Building C, 555 La Trobe Street – not only in terms of physical health, but also billing clinics that accept international students. If you have an urgent need for healthcare, Melbourne mentally, socially, emotionally, and spiritually. Remember to ask about current charges when dial ‘000’ (triple-zero) for an ambulance. T 03 9606 2208 The University’s services provide a caring and you telephone a clinic for an appointment. supportive environment and promote wellness. La Trobe Medical Centre T 02 6024 9847 This is a free call and can be made from any To find out more, check campus services and Corner Kingsbury Drive and Plenty Road, phone at any time. The ambulance will take you facilities in this guide, your La Trobe University Bundoora Wodonga West Medical Clinic to the Accident and Emergency Department Student Diary and the comprehensive Living T 03 9473 8885 195 Melbourne Road, Wodonga West in your nearest hospital. Safely in Victoria and Australia webpage: T 02 6056 2447 latrobe.edu.au/experience/living/safety Ambulance officers are paramedics, not doctors – Reservoir Medical Group Summerhill Shopping Centre and are only to be called in emergencies to save Mildura Good health tips: someone from death or serious injury. Call 27/850 Plenty Road, Reservoir ––Try not to skip meals. Many students don’t eat an ambulance if the problem is too urgent to wait T 03 9478 2255 Tristar Medical Group breakfast, but this is the most important meal (e.g. someone is having difficulty breathing) 87–89 Langtree Avenue, Mildura of the day. We know students perform better or the injury is too severe to transport safely Complete Care T 03 5022 5800 if they’ve eaten breakfast. by taxi or car (e.g. broken limbs). If it’s not urgent 190 Albert Street, Reservoir T 03 9471 0022 or life-threatening and you’re unsure if you need Shepparton ––Eat a well-balanced diet with plenty of fresh an ambulance, either call OSHC Allianz on 1800 vegetables, fruit, legumes (e.g. lentils, chickpeas) 814 781, or Nurse-on-Call on 1300 60 60 24. Coburg Family Medical Centre Princess Park Clinic and cereals. If you’re not vegetarian or vegan, 497 Sydney Road, Coburg 172 Welsford Street, Shepparton eat a moderate amount of lean meat, poultry We strongly recommend you buy an Ambulance T 03 9354 4042 T 03 5821 9655 or fish, and some milk, cheese and yoghurt Victoria (AV) membership, so you’re always or similar alternatives. Avoid fatty, sugary foods covered for an ambulance within Australia. Rex Medical Clinic and takeaway food. For more nutrition tips, The AV membership is only available for students 93–97 Plenty Road, Bundoora Sydney visit: nutritionaustralia.org whose visa is granted for 12 months or more. T 03 9467 7600 City Doctors ––Bring a healthy lunch or nutritious snacks. For more advice on when to call an ambulance, 18/330 Pitt Street, Sydney visit: betterhealth.vic.gov.au/health/ Bendigo T 02 8960 3702 ––Drink plenty of water. Tap water is of a high servicesandsupport/calling-an-ambulance quality in Australia. The Bendigo Campus has a medical clinic located CBD Medical Practice in the Student Services Centre, where the doctor 70 Pitt Street, Sydney ––Quit smoking. The University is encouraging Transport accidents is available from Tuesday to Friday. If you bring T 02 9231 1000 students who smoke to quit the habit, and smoking is only allowed at currently designated If you’ve been injured in a transport accident your OSHC card to the consultation, there will smoking bays at all campuses: (involving a tram, train, car or motorbike), you be no charge as the doctor bills your insurance

68 La Trobe University My Life at La Trobe 2017 69 latrobe.edu.au/about/vision/ Albury-Wodonga Campus our-campuses-and-communities/ Student Services Security smoke-free-la-trobe Administration Building 4 The emergency phone number in Australia ––If you’re feeling stressed from your studies, T 02 6024 9627 and safety for police, fire and ambulance is ‘000’. take a short break, talk to a friend, phone E [email protected] or Skype family at home, or do some exercise. Mildura Campus ––Aim for a minimum of seven or eight hours sleep most nights. Ground Level Building A, Room AG - 13 ––If you feel anxious or flat, unhappy or sad Before you go on holidays or trips, we recommend T 03 5022 3900 Personal safety or have difficulty sleeping for several weeks, you regularly refer to the area’s websites to check T 1300 687 327 (after hours) make an appointment with La Trobe’s free on specific issues such as bushfire safety, E [email protected] We take your safety and security seriously and counselling service (see more below). You will so should you. No destination is free from risks. or swimming at a surf beach. More information on safety can also be found at: gain a mentor, improve your studies and – most Shepparton Campus Be informed, do your research, talk to friends, latrobe.edu.au/ importantly – develop new skills for enjoying colleagues, other students, and use your common experience/living/safety/ enjoying-the-great- life: latrobe.edu.au/students/wellbeing T 03 5820 8600 sense. Here are some tips to stay safe: outdoors E [email protected] ––You can also find external resources at: ––Avoid walking through parks, lanes or poorly-lit psychology.org.au Sydney Campus areas at night. Road safety ––Join a sports club to meet new friends, or keep Contact Security ––Before you walk or take public transport on In Australia people drive on the left-hand up hobbies you may have had at home: T 02 9397 7600 your own at night, ask a local resident or your side of the road. Take care when crossing E [email protected] neighbour if it is safe to do so in that area. §§latrobe.edu.au/students roads and ensure you first look to the right, ––If you are walking at night make sure you’re §§latrobesu.org.au then left and right again before crossing. aware of your surroundings at all times. Do not Smoking areas Use designated pedestrian crossings or traffic focus all of your attention on your mobile phone lights where available. or device. Counselling service Smoking is not permitted indoors or outside Melbourne has the largest tram network in the at any of our campuses. There are currently ––Look after your personal belongings: carry your Counselling provides students with a safe world. Be sure you look for trams when crossing designated smoking areas at every campus. bag close to you with the clasp facing inwards, tram tracks. place to creatively explore and resolve any See the campus maps for details: hide expensive gear such as mobile phones, problems affecting their studies. Students latrobe.edu.au/about/vision/ laptops or iPads and tablets. It’s especially important to not wear your can discuss issues such as transitioning headphones when crossing roads so you’re aware our-campuses-and-communities/ ––In pubs, bars and clubs don’t accept drinks from to life in Australia, relationship difficulties, smoke-free-la-trobe of oncoming traffic. Melbourne’s train network loss of motivation for studying, questions strangers and never leave your drink unattended. is mostly above-ground, so there are many of identity and self‑acceptance, depression ––If you’re going to be out late or don’t want railway crossings. Don’t enter the crossing when and anxiety, coping with disabilities or dealing Melbourne Campus Sports Centre to travel on public transport on your own, warning lights are flashing or when the boom with grief or loss. The counselling service try to arrange a lift home with someone you gates are activated. is free, by appointment, and confidential. The La Trobe University Sports Centre is open know or make your journey by taxi. ––www.police.vic.gov.au seven days a week and includes a gym, a 25 m latrobe.edu.au/students/wellbeing/counselling ––If you’re travelling alone by taxi, sit in the indoor swimming pool, tennis and squash courts, ––studymelbourne.vic.gov.au/help-and-advice/ back seat. Melbourne, Franklin Street and City campuses table tennis and an indoor multi-purpose stadium. your-safety Many programs are offered, from accredited ––Do not hitchhike or offer rides to strangers. ––vicroads.vic.gov.au/licences/ Level 2, Peribolos East (Melbourne Campus) first-aid training to Pilates, yoga, belly dancing, T 03 9479 2956 renew-replace-or-update/new-to-victoria/ indoor soccer and hip-hop. For students living overseas-drivers E [email protected] on campus, the Sports Centre coordinates Transport safety After‑hours emergency phone counselling services an inter-college sports competition. T 1300 687 327 While waiting for public transport at night you T 03 9479 1687 should stay in well-lit areas. At suburban train latrobe.edu.au/sport Bendigo Campus stations, stay within the designated safety zones After-hours helpline (usually marked with yellow boundaries). Once Student Services Centre A special after-hours telephone hotline has Regional sporting info inside the train, sit towards the front of the first been set up for international students at all Engineering Building carriage, near the driver. Don’t hesitate to press La Trobe campuses. Call this number if you T 03 5444 7223 More information on sports can be obtained the emergency button if trouble arises in the need help at night or on the weekend. E [email protected] from an ASK La Trobe Help Zone, your local carriage. Make sure you always plan your trip, T 1800 758 360 student administration office or the La Trobe and tell someone when you expect to return home. International Office.

70 La Trobe University My Life at La Trobe 2017 71 Campus safety Albury-Wodonga Campus T 0418 459 324 Got a question? Melbourne Campus T 02 6024 8222 The Melbourne Campus has an excellent safety Need advice or support? record with security officers available at all hours Security escorts to provide assistance and support. There is a 24- hour security hotline for emergencies. Personal security escorts operate on request, and can be arranged between academic buildings, T 1800 800 613 (freecall) car parks, and on-campus accommodation. T 03 9479 2222 T 0418 459 324 ASK La Trobe help zone La Trobe International (LTI) A number of buildings have direct security access T 02 6024 8222 ASK La Trobe is where you can contact staff Throughout your studies, you’re always welcome phones. When you lift the handset the phone will directly with your student administration at La Trobe International (LTI) for advice, automatically contact security, otherwise dial the enquiries and issues. You can find answers and information and support. The services provided numbers above. Mildura Campus support for your enquiries through the online by International Student Services (ISS) at all latrobe.edu.au/security A security officer is available 24 hours a day webpage, which provides you with self-help campuses include but are not limited to: to provide assistance and support. FAQs, the online enquiry form, and info on the ––advice and assistance regarding health cover, Uni-Safe escorts ASK La Trobe Help Zone. T 03 5022 7855 tuition fees and more If you feel uncomfortable walking on campus latrobe.edu.au/ask-us ––information on visas in the dark – whether alone or with a friend – Shepparton Campus please call the individual escort service. Melbourne, City and Franklin Street campuses ––guidance, support and referrals regarding Campus emergencies: academic, social, financial and cultural issues T 03 9479 2012 Level 1, Borchardt Library T 03 5820 8600 Melbourne Campus ––general information regarding student exchange Glider: free campus bus T 03 5825 3178 T 1300 La Trobe (1300 52 87623) opportunities Operates between 8.30 am and 9.30 pm, ––community involvement programs and Bendigo Campus Monday to Friday during semester. City Campuses volunteer work opportunities Level 2, Heyward Library ––advice about your rights and responsibilities latrobe.edu.au/transport-central/ Contact Melbourne security: T 1300 La Trobe (1300 52 87623) under the Education Services for Overseas on-campus-bus-services-melbourne T 03 9479 8888 Students (ESOS) Act and the National Code Albury-Wodonga Campus of Practice for Registration Authorities and Bendigo Campus Sydney Campus Ground floor, Building 4 Providers of Education and Training to Overseas T 02 6024 9791 Students (2007). A security officer is available 24 hours a day. Contact Security: T 1800 077 043 (freecall) T 02 9964 6113 Mildura Campus ISS City and Franklin Street campuses E [email protected] T 03 5444 7999 Benetook Avenue, Mildura International Student Services will be at the City T 03 5051 4000 Campus (Collins Street) every Tuesday from Security escorts 11 am to 6 pm. Book an appointment by emailing A security escort service operates during the Shepparton Campus the concierge: [email protected] academic year. The security officer can escort Student administration office or reception you to car parks, campus residences and other 210 Fryers Street, Shepparton ISS Melbourne Campus University-related venues. T 03 5820 8600 The office at the Melbourne Campus is open T 1800 077 043 (freecall) Monday to Friday 9 am to 5 pm. Sydney Campus T 03 5444 7999 T 03 9479 1199 Reception on Level 1 E [email protected] T 02 9397 7600 ISS Bendigo and Shepparton campuses Open Monday to Friday from 9 am to 5 pm Education Building room 2.14 T 03 5444 7286 E [email protected]

72 La Trobe University My Life at La Trobe 2017 73 ISS Albury-Wodonga Campus to answer questions about assessment tasks Melbourne Campus Sydney Campus or learning activities required in a subject. Check Open Monday to Thursday 9 am to 3 pm Redfern Legal Centre out their availability timetable and where to find Student Legal Service T 02 6024 9847 T 02 9698 7645 PLAs on your campus at: By appointment only at La Trobe Student Union: M 0417 386 515 rlc.org.au latrobe.edu.au/students/learning/ Tuesday and Thursday, 9 am-5 pm. E [email protected] peer-learning-advisers Drop-in service at the International Student Albury-Wodonga Campus ISS Mildura Campus Association (Upper Agora East): Equity and Diversity Wednesday 9.30 am-12.30 pm Legal Aid NSW Open Tuesday 9 am to 12 pm and Thursday 9 am T 03 9479 2314 T 1300 888 529 to 1 pm. The principal role of the Equity and Diversity latrobesu.org.au www.legalaid.nsw.gov.au 471 Benetook Avenue Centre (EDC) is to promote full and equal participation for all students and staff of La Trobe T 03 5051 4053 Study Melbourne Student Centre (SMSC) E [email protected] University and to foster an environment free Other legal resources of discrimination and harassment. It aims Monday to Friday, 9 am-5 pm ISS Sydney Campus to promote the principles inherent in international, 599 Little Bourke Street, Melbourne Federation of Community Legal Services national and state legislation related to human T 1800 056 449 T 02 9397 7600 communitylaw.org.au rights, antidiscrimination and equal opportunity. E [email protected] E [email protected] Law Institute of Victoria The centre offers: Refugee and Immigration Legal Centre liv.asn.au Student Advocates ––a support program for students who have Wednesday, 10 am-4 pm Friday, 2 pm-4 pm a temporary or permanent disability, mental Level 1, 121-123 Brunswick Street, Fitzroy Victoria Legal Aid Student advocacy is the process of helping health illness, a hearing or vision impairment T 03 9413 0100 a student or a group of students who require or long-term medical condition refugeelegal.org.au www.legalaid.vic.gov.au support to address an academic, administrative ––a support program for students from a refugee or welfare-related issue. It’s an independent background Bendigo Campus service, which means Student Advocates can ––an ally network for students who are gay, assist students without influence or interference The Loddon Campaspe Community Legal Centre lesbian, bisexual, transgender, intersex and from the University. The service is confidential and Bendigo Student Association provide a free queer (GLBTIQ) and free. Refer to page 25 for more information. and confidential on-campus legal service for ––a grievance conciliation service for students Bendigo students. latrobe.edu.au/sda who believe they have experienced unlawful The service provides advice on a range of legal discrimination or harassment. issues, including consumer matters, tenancy Student Development Advisers problems, family violence, motor vehicle (SDAs) latrobe.edu.au/students/wellbeing accidents, fines, discrimination, and employment. For more information refer to page 25. A Justice of the Peace is also available to witness Student Development Advisers (SDAs) can or certify documents. An on-campus legal service connect you with a wide range of university (part of the Bendigo Student Association) resources, and may equip you with the tools and Legal service is located in room 103D, upstairs behind the skills you need to progress through your degree. Co‑op, and is open Tuesdays during semester, No problem is too small. SDAs support current The laws in Australia are different to those in your and the week before and after semester, from students at all campuses, either face-to-face home country. While you’re in Australia, you may 10 am to 4 pm. or online. Refer to page 25 for more information. need legal advice on a variety of matters such as employment, motor vehicle accidents, tenancy T 03 5444 7514 E [email protected] or criminal offences. You can get legal assistance Loddon Campaspe Community Legal Centre latrobe.edu.au/sda by hiring a lawyer directly or by seeking assistance from a number of organisations, T 03 5444 4364 such as Victoria Legal Aid or Community Legal T 1800 639 121 for calls outside Bendigo Peer Learning Advisers Centres. The Student Legal Service at the lcclc.org.au La Trobe Student Union also provides a free legal Peer Learning Advisers (PLAs) are experienced service. The service is run by a fully qualified and La Trobe students who work on all campuses experienced lawyer, and all consultations and records are confidential.

74 La Trobe University My Life at La Trobe 2017 75 AB Centre for AgriBioScience J9 AC Agora Cinema G6 DVE AE Agora East G6 MAIN Buildings AT Agora Theatre G6 HSC AR ZR Agricultural Zoological AGH Animal and Glass Houses F3 Reserve Reserve AW Agora West F6 LMC LWS DUNN LaTrobe

TROBE AVE BG Beth Gleeson F7 Wildlife Sanctuary ST LA BS1 Biological Sciences 1 F4 BS2 Biological Sciences 2 F4 CC Chisholm College H9 DMC David Myers Bldg – Centre G7 CP9 KINGSBURY CP9a DME David Myers Bldg – East G7 RD DMW David Myers Bldg – West ELLIS ST F7 Melbourne Campus CP8 Bendigo Campus CP7a DW Donald Whitehead Bldg G5 North RING DRIVE HOWARD PL PLENTY ED1 Education 1 H7 EDWARDS ROAD Access mobility maps at: latrobe.edu.au/melbourne/location Access mobility maps at: latrobe.edu.au/bendigo/location Entry ED2 Education 2 H7 AGH RD CP7 ELT EastSHARON Lecture ST Theatre G6 CITY GH Gatehouse F9 D E F G H I J A B C D E F G H I J K 4 4 GS George Singer Bldg F4 The Agora (A), Student Hub (SH) 3 CP2 SC 3 CP11 GS GC Glenn College I 6 David Myers Bus Loop (DMBL) Gate 6 HS1 Health Sciences 1 E5 DRIVE HS3 BS2 Sports field 1 CENTRAL Gate 4 Eastern Lecture Theatre (ELT) HS2 Health Sciences 2 CPE5 Western Lecture Theatre (WLT) BS1 4 4 WLT HSL HS3 Health Sciences 3 E4 RLR JSM ISC KECK ST LSO 5 5 HSC Health Sciences Clinic DRIVE D1 La Trobe HS2 SS 5 HU2 Humanities 2 G7 CP1 5 International LIMS 1 AS1

L SERVICE LIMS 2 MAR HUED Hu/Ed Lecture Theatre H7 HS1 CENTRE WAY HSZ Hooper and RCSzental Theatres F7 TLC DW BGB 6 CENTRAL DRIVE 6

HU3 DRIVE Humanities 3 G6 SSC E 6 TC 6 Gate 7 ISC SportsAS2 Centre J5 PE CPG SHC AW A AE ELT SL GC Enter here CLT

VCP SCIENCE DD CP1 SH CP6 for parking JSM John Scott Meeting House I 5 ROAD EDWARDS 7 PC 7 AT L Library G5 CP PS1 HU3 MLT CC LIMS 1,2 LaTrobe Institute of L FS DRIVE AC GDP CP4 HHS ARTS Gate 3 BG HU2 SU PW PE 8 Molecular Science F5 8 7 7 PS2 ED2 HUED LMC La Trobe Medical Centre D2 BC DRIVE MC HSZ SWB HILLVIEW ST HHS2 LTM La Trobe MelbourneVA G12 BUS SCIENCE ED1 LRHS 9 MAR Martin Building UCF H5 9 DMW DMC DME ED Gate 2 MOAT MC Menzies College I 7 CENTRAL DRIVE DMBL ARTS DRIVE

MCA MCA MenziesDI College Annexe I 8 8 8 ST SHARON CP2 AL DRIVE 10 CP5 CSS 10 MT PE CP24 Peribolos East G7 PW Peribolos West F7 Gate 9 R1 SFP PS1 Physical Sciences 1 IBCF7 11 11 U COLLEGE PS2 Physical Sciences 2 F7 West CP9 Entry FL RD RD1-3CP5a Research and Development K11 CP2a9 9 12 RLR R.L.C Reid Bldg CR F5 12 Baseball D E F G H I J RING SFP Sports Field Pavillion B8 AB A BGate 10 C D E F G H I J K Diamond CC RD 3 SH Student Hub F6 CPG GH CP5 GH CARM Centre SS Social Sciences G5 CP4 SWB Sylvia Walton Bldg H7 AB Centre for AgriBioscience J9 L Library G5 General Information, AS1 Applied Science 1 D5 La Trobe Student Union and Library International AC Agora Cinema G6 LIMS 1,2 La Trobe Institute of RD 2 HSZAS2 AppliedSzental Science 2 TheatreD6 F7 ARTS Humanities / Social Sciences G8 Visual Arts View St AE Agora East G6 Molecular Science F5 La Trobe International Centre Pall Mall AT Agora Theatre G6 LMC La Trobe Medical Centre D2 (Regional Campuses) TLCBUS BusinessThe LearningJ9 Commons F6 Designated C Child Care Centre D12 smoking area AGH Animal and Glass Houses F3 LTM La Trobe Melbourne G12 International Student Services McIvor Highway CP3 TCCC ComputerThomas Centre / ICT Cherry E7 Building City F6 AW KINGSBURYAgora West F6 MAR Martin Building H5 Technology Education Building Centre CPG BG Beth Gleeson F7 MC Menzies College I 7 Enterprise Centre CLT Circular Lecture Theatre F7 Building U Union G8 Williamson St BS1 Biological Sciences 1 F4 MCA Menzies College Annexe I 8 CR Student Res Common Room E12 BS2 Biological Sciences 2 F4 PE Peribolos East G7 Outside Courtyards WLTDD O‚ceWest of Deputy LectureDirectors I7 TheatresHigh St D5 CC Chisholm CollegeDRIVE H9 PW Peribolos West F7 and Sports field DI Nancy Long Dining Hall D10 Bendigo Playing E Engineering F6 Train DMC David Myers Bldg – Centre G7 PS1 Physical Sciences 1 F7 CP Carpark Station Research and ED Education G9 Lawns Fields DME David Myers Bldg – East G7 PS2 Physical Sciences 2 F7 Condon St DMW David Myers Bldg – West F7 RD1-3 Research and Development K11 Development Park Boom gate FS Financial Services J7 DW Donald Whitehead Bldg G5 RLR R.L. Reid Bldg F5 A GDP GraphicAgora Design / Multimedia(University E8 centre) G6 Walkway ED1 Education 1 H7 SFP Sports Field Pavillion B8 HHS Health / Human Sciences D8 ALHHS2 HealthAcademic / Human Sciences 2Lawn C9 F8 ED2 Education 2 H7 SH Student Hub F6 Designated Pine St ELT East Lecture Theatre G6 SS Social Sciences G5 smoking area IBC Ironbark Centre G11 Walter and FLL LibraryFlagpole LawnF8 F9 GH Gatehouse West F9 SWB Sylvia Walton Bldg H7 Eliza Hall LRHS La Trobe Rural Health School C9 GS George Singer Bldg F4 HSZ Szental Theatre F7 Research RD 1 Edwards Rd Institute of HSLMLT McKayHealth Lecture Theatre Sciences D8 Lawn E5 Retreat Rd GC Glenn CollegeEntry I 6 TLC The Learning Commons F6 and PC People and Culture I7 HS1 Health Sciences 1 E5 TC Thomas Cherry Building F6 Medical Technical MTPE PhysicalMoat Education Theatre I7 H8 HS2 Health Sciences 2 E5 U Union G8 Research Osborne St CP 1–11 Carpark South Development R1 Student Residences D11 HS3 Health Sciences 3 E4 WLT West Lecture Theatres D5 CPG Carpark Gravel C6 SHCSC SportsStudent Centre Hub CourtyardH3 F6 Carpark HSC Health Sciences ClinicOS D1 VCP Visitors Carpark E6 Entry SSC Student Services Centre E6 Osborne St Edwards Rd HU2 Humanities 2 G7 A Agora (University centre) G6 Campus Campus SLSU StudentSimpson Union LawnG8 H6 HUED Hu/Ed Lecture Theatre H7 AL Academic Lawn F8 VA Visual Arts E9 HSZ Hooper and Szental Theatres F7 FL Flagpole Lawn G9 HSL Health Sciences Lawn E5 HU3 Humanities 3 G6 BC Business Courtyard J8 MT Moat Theatre H8 CP1–11 Carpark ISC Indoor Sports Centre J5 LSO La Trobe Sports Oval F5 SHC Student Hub Courtyard F6 JSM John Scott Meeting House I 5 CPGRC ReunionCarpark Court GravelE6 C6 SL Simpson Lawn H6 UCF Education Undercroft G9 VCP Visitors Carpark E6

76 La Trobe University MyMy Life Life at at :La La Trobe 2017 77 Albury‑Wodonga Campus Mildura Campus

Access mobility maps at: latrobe.edu.au/aw/location Access mobility maps at: latrobe.edu.au/mildura/location

To HUME FWY Car McKOY RD North Park Entry International Student Services Room 4239, Level 2, Building 4 Car Wodonga RES Park Train Station 1 David Mann Library

NORTH RD PARK 2 Student Association/Café/Gymnasium Sydney Car LAKE DRIVE 3 Teaching Building CP Hume Freeway Car Park Melbourne 3a Teaching Building Park RES Hume Freeway 4 Michael J Osborne Building/ STS McKoy St Administration/Computer Labs/ Car U n Student Services Car Car Park

i LTR v Park e 5 Café/Bookshop STS

r Park s i 6 Main Lecture Theatre and Foyer Sunraysia t y rk Drive SSR D Pa 7 Health Sciences rive ld Car TAFE e Elgin Street LTR fi e 8 Nancy F Millis Building/ r Park o Sunraysia o Murray-Darling Freshwater Research Centre/ SSR M TAFELIB Drages Road Science Teaching Laboratories Melrose Drive Melrose 9 McFarlane’s Hill Student Residences (West-End) 10 On-campus Accommodation (East-End) LIB LAKE DRIVE 11 Child Care Centre 3a 1 12 Sports pavillion 13 Soccer ground 3 14 Sports ground 15 Football oval 5 11 UNIVERSITY DRIVE 2 Wodonga Designated Car Institute smoking area Park Car 4 CENTRE WAY Park 7 6 of TAFE 8 10

UNIVERSITY DRIVE P KC P KC 9 CP CP BenetookBenetook Ave Ave CLCL SR2SR2 BGLBGL NEA NEA CP BGL BGL MOA BGR BGR MOA 12 13 BGR

15 UNIVERSITY DRIVE UNIVERSITY

SR1 SR1 14 South Entry

To Sydney Reception Sturt Hwy International Student Services To Sydney Reception La Trobe University Mildura Room 109, Mildura Oce Annexe (MOA) Visual Arts Research Studio Train Station Sturt Hwy International Benetook Student Avenue Services campus 7 Cha‹ey Ave La Trobe University Mildura RoomBGL 109, Brian Mildura Grogan Oce Lecture Annexe Theatre (MOA) Visual Arts Research Studio Train International Student Services Designated 7 Cha‹ey Ave Station Room 4239, Level 2, Building 4 smoking area BenetookBGR BrianAvenue Grogan campus Building Sixth St La Trobe University CL Computer Lab Seventh St Mildura main campus BGL Brian Grogan Lecture Theatre Benetook Avenue 1 David Mann Library 8 Nancy F Millis Building/ KC Koori Centre Kings Billabong BGR Brian Grogan Building Eleventh St Riverside Ave Riverside Ninth St 2 Student Association/Café/Gymnasium Murray-Darling Freshwater Research Centre/ LIB Library Murray River Sixth St La Trobe University Mildura 3 Teaching Building Science Teaching Laboratories CL Computer Lab TwelfthSeventh St St Mildura main campus LTR Lake Theatrette Golf Course Benetook Avenue 3a Teaching Building 9 McFarlane’s Hill Student Residences (West-End) KC Koori Centre Fourteenth St Kings Billabong MOA Mildura Oce Annexe Eleventh St 4 Michael J Osborne Building/ 10 On-campus Accommodation (East-End) Ave Riverside Ninth St LIB LibraryNEA North East Annexe Administration/Computer Labs/ 11 Child Care Centre Mildura Golf Course La TrobeTwelft Universityh St LTR LakeP Theatrette P Building Deakin Avenue

Student Services 12 Sports pavillion Ave Benetook To Melbourne Campus Fourteenth St 5 Café/Bookshop 13 Soccer ground MOA MilduraRES Oce Residence Annexe Building Lake Ranfurly 6 Main Lecture Theatre and Foyer 14 Sports ground NEA NorthSR1 East Seminar Annexe Room 1 Fifteenth St (Calder Hwy) 7 Health Sciences 15 Football oval SR2 Seminar Room 2 La Trobe University P P Building Deakin Avenue STS Student Services Lake Hawthorn Campus Ave Benetook To Melbourne RES Residence Building Lake Riverside Ave Riverside Ontario Ave Ontario Ave Walnut Deakin Ave SSR Sunraysia Seminar Room Ranfurly SR1 Seminar Room 1 Calder Hwy To AdelaideFifteenth St (Calder Hwy) SR2 Seminar Room 2

STS Student Services Lake Hawthorn Riverside Ave Riverside SSR Sunraysia Seminar Room Ave Ontario Ave Walnut Deakin Ave Calder Hwy To Adelaide

78 La Trobe University MyMy Life Life at at :La La Trobe 2017 79 Shepparton Campus Franklin Street Campus

Access mobility maps at: latrobe.edu.au/shepparton/location Access mobility maps at: latrobe.edu.au/franklin-st/location

CLU Student Victoria Street Carpark Second Floor

CLU Student Carpark StaŠ LS4 Second Floor Carpark Rear Queen Victoria Market

LS1 Peel Street Bike StaŠ Visitors DeliveryLS4 Rack Carpark Carpark Bay Rear LS2 Ground Floor Franklin Street Reception LS1 FRYERS STREET FRYERS Students Bike

STEWART STREET STEWART Dudley Street Visitors Delivery Rack Carpark Bay Car LS3 Park SL SL LS2 Ground Floor A’Beckett Street Reception FRYERS STREET FRYERS Students La Trobe University

STEWART STREET STEWART William Street Franklin St Campus King Street

LS3 SL SL To High NORTH STREET Street and Shepparton train station

To High NORTH STREET Street and Shepparton To train station Cowley Building Library Front, student and rear entrances Graham St and reception Library Buildings To Balaclava Rd Cowley Building Library Franklin Street Campus is Front,Rooms student and rear entrances Graham St Queen and reception Rae St Goulburn Valley Victoria located at 215 Franklin Street. Market WyndhamHealth St Library BuildingsCarpark (Goulburn Valley Hwy) Victoria St Balaclava Rd Knight St It is easily accessible by public State Library RoomsRoads Goulburn transport, bike or car. Peel St of Victoria River Franklin St Rae NixonSt St La Trobe University La Trobe St Wyndham St A’Beckett St

Fryers St St Corio The nearest train stations are DesignatedCarpark Midland Hwy(Goulburn Valley Hwy) Franklin St Campus Stewart St Lonsdale St smoking area Knight St High St Midland Hwy Flagstaff and Melbourne Central. Melbourne Central Roads Goulburn Flagsta Train Station River To Benalla North St Train Station Nixon St Purcell St Swanston St CLU Clinical Learning Unit, Second Floor To Bendigo Wyndham St La Trobe University(To Hume Hwy) Bus services are Route 220, Elizabeth St Bourke St Shepparton (Goulburn Queen St Designated Fryers St St Corio LS1 Learning Space 1, Ground Floor Midland HwyValley Hwy) Train StationShepparton Campus smoking area Stewart St Terminus Flinders Lane (Melways William St LS2 Learning Space 2, Ground Floor High St Midland Hwy King St Collins St reference 2F, D6) and Route 232, Spencer St LS3 Learning Space 3, Ground Floor To Benalla North St Purcell St To Bendigo St Archer CLULS4 ClinicalLearning Learning Space Unit, 4, Second Second Floor Floor Wyndham St (To Hume Hwy) Flinders Street (Melways reference (Goulburn Shepparton Flinders St LS1 Learning Space 1, Ground Floor ValleyVictoria Hwy) Train Station Rd Georges St. SL Student lounge, Ground Floor Park Lake 2E, J2). LS2 Learning Space 2, Ground Floor To Melbourne (To Hume Hwy) LS3 Learning Space 3, Ground Floor

Archer St Archer There are many commercial car LS4 Learning Space 4, Second Floor Victoria Rd Georges St. parking facilities nearby. Car parking SL Student lounge, Ground Floor Park Lake To Melbourne (To Hume Hwy) is also available in the Queen Victoria Market every day.

80 La Trobe University MyMy Life Life at at :La La Trobe 2017 81 City Campus Sydney Campus

Access mobility maps at: latrobe.edu.au/city/location Access mobility maps at: latrobe.edu.au/sydney/location

La Trobe University Elizabeth Street CIty Campus

Little Collins Street Bathurst Street

Queen Street

Collins Street

Market Street

William Street La Trobe University Sydney Campus Flinders Lane

Castlereagh Street

Elizabeth Street Museum Station Flinders Street Flinders Street Train Station Liverpool Street

City Campus is located on the The Sydney Campus is located Martin Place 20th Floor of 360 Collins Street. at 255 Elizabeth Street. Victoria St This is in easy walking distance It is easily accessible by public St James Pitt Street Peel St from Flinders Street Station and transport, bike or car. Mall the Queen St/Collins St tram stop La Trobe St Melbourne Central The nearest train stations are Museum (serviced by lines: 11, 42, 48, 109 Train Station Lonsdale St and Town Hall, both within a short and 112). Flagsta Train Station Swanston St 5‑minute walk from the campus. Elizabeth St Limited parking is available at a flat Bourke StParliament Train Station The campus is serviced by numerous rate for staff, students and visitors Collins St Town Queen St bus routes, with a bus stop located at Wilson Parking, 416 Flinders Hall William St a 1‑minute walk from the campus. King St Hyde Park Lane. Validate your parking ticket Spencer St La Trobe Flinders St Southern Cross University Whilst there are no carparks at City Campus reception to take Train Station City Campus available on campus, there are La Trobe University advantage of the special flat rate. Sydney Campus Flinders Street many commercial parking Train Station Museum facilities nearby.

82 La Trobe University MyMy Life Life at at :La La Trobe 2017 83 Useful Contacts

International Student Services Student Exchange Program Emergency telephone numbers Shepparton Campus T 03 5820 8600 For non-critical incidents, we recommend you call Melbourne, Franklin Street and City campuses Global Lounge T 03 5825 3178 the International Student Services team on your Level 3, Sylvia Walton Building Level 2, Upper East Agora (behind Velocci Café) campus between 9 am and 5 pm, Monday to Friday. Melbourne Campus Melbourne Campus Franklin Street Campus If you need assistance after hours, call the T 03 9479 1199 T 03 9479 2112 appropriate number below, but please also leave T Internal – extension 100 F 03 9479 3660 F 03 9479 3660 a message for International Student Services T 03 9479 8888 E [email protected] E [email protected] or call back during business hours so we can follow up. Office Hours: Monday to Thursday 11 am to 3 pm City Campus Bendigo Campus T 1800 800 613 After‑hours hotline (nights and weekends) T 03 9479 2222 Level 2, Education Building Study Abroad Program T 1800 758 360 T 03 5444 7286 Sydney Campus E [email protected] Located in the Global Lounge (see Student Exchange Program) Emergency – ambulance / fire brigade / police T 02 9964 6113 T 000 Albury-Wodonga Campus T 03 9479 2112 Room 4239 F 03 9479 3660 Police – for non-emergencies Level 2, Building 4 E [email protected] After-hours emergency phone counselling service T 02 6024 9847 General enquiries E [email protected] T 1300 687 327 Other useful contacts T 03 9247 6666 Mildura Campus Department of Immigration and Border Campus emergency and security Police stations Room 109 Protection (DIBP) Mildura Office Annexe (MOA) T 131 881 Melbourne Campus Bendigo T 03 5051 4053 border.gov.au T 03 9479 2222 T 03 5448 1300 E [email protected] T 1800 800 613 Greensborough Study Melbourne Student Centre (SMSC) Shepparton Campus T 03 9435 1044 599 Little Bourke Street, Melbourne Bendigo Campus T 03 5444 7286 T 1800 056 449 T 03 5444 7999 Melbourne East E [email protected] T 1800 077 043 studymelbourne.vic.gov.au/ T 03 9637 1100 living_in_melbourne/support-services Sydney Campus Albury-Wodonga Campus Melbourne West T 02 9397 7600 Australian Taxation Office (ATO) T 0418 459 324 T 03 9247 6491 E [email protected] T 02 6024 8222 Collins Square Mildura 747 Collins Street Docklands, Melbourne T 13 28 65 Mildura Campus T 03 5018 5300 ato.gov.au T 03 5022 7855

84 La Trobe University My Life at La Trobe 2017 85 Useful contacts

Mill Park Pregnancy counselling Bendigo T 03 9407 3333 T 03 5442 4644

Reservoir Pregnancy counselling Albury-Wodonga T 03 9460 6744 T 02 6024 6775 Shepparton T 03 5820 5777 SANE Mental Illness Helpline T 1800 187 263 Wodonga T 03 6049 2600 Women’s Domestic Violence Crisis Service

Sydney T 1800 015 188 T 131 444 Centre Against Sexual Assault (CASA) T 1800 806 292 Other important contact numbers Gay and Lesbian Switchboard Melbourne OSHC by Allianz Global Assistance T 03 9663 2939 24-hour emergency helpline T 1800 814 781 Gay and Lesbian Switchboard Country Victoria Lifeline – 24-hour crisis counselling T 1800 184 527 T 13 11 14

Alcoholics Anonymous Victoria Legal Aid Melbourne T 03 9529 5948 T 03 9269 0120

Gambler’s Help Victoria Legal Aid Country Victoria T 1800 858 858 T 1800 677 402

Poison Hotline Legal Aid NSW T 131 126 T 1300 888 529

Pregnancy counselling Melbourne T 1300 737 732

86 La Trobe University My Life at La Trobe 2017 87 Index

A cost of living 48-51 H medical services 67-68 counselling 25, 70 mental health 69-70 academic calendar 10-11 halal 60, 61 course changes 32 mosques (see religious facilities) academic policies 23 harassment 25-26 cycling 55 Muslim students 65 accommodation 42-47 health 66, 69 myki 55-56 Advanced Standing 32 health cover 27 D advocacy 25, 74 hosts 36 N AIM (Academic Integrity Module) 22 disabilities 15, 25 Homestay 42 ambulance 68 discrimination 25 National Police Check 34 ASK La Trobe 35, 73 doctors 68-69 I Australia Awards 31 driving 54 O International Students Association (ISA) 38, 39 Australian Homestay Network (AHN) International Student Services (ISS) 10, 73 off-campus accommodation 43-44 (see Homestay) E internet 18 Ombudsman 26 email 18 on-campus accommodation 43, 46-47 B IT support 18 emergency 71, 72, 85 Orientation 16 bicycle 55 employment 52-53 K OSHC by Allianz Global Assistance 66-69 bus 54, 56, 58, 59 enrolment 12-15 entertainment 62 P L C Equity and Diversity 25, 74 Peer Learning Advisers (PLAs) 24, 74 events La Trobe Abroad 28-29 calendar (see academic calendar) 64 permission to work (see employment) exchange students 28-29 La Trobe International (LTI) 10, 73 campus bus 54 plagiarism 22 Language and Cultural Exchange (LACE) 37 campus of study 8-9 police 71 late enrolment 32 car parking 55, 58, 59 F prayer facilities (see religious facilities) leadership opportunities 36, 37, 38 careers service 52-53 fees 17 public holidays 11 Learning Management System (LMS) 19 Census Date 15 festivals 64 public transport 54-59 learning styles 21 chaplaincy 64-65 financial assistance 35 Leave of Absence 34 cheap furniture, groceries etc 60-62 food 60-62 Q legal advice 74, 75 churches (see religious facilities) furniture 60 library 19 clinics (see medical services) living costs 48-51 R clubs 38-40 G loan (see financial assistance) community 37, 38, 62 refunds 33 glider bus 54 complaints 26 returning home 37 glossary 91 M computers 18 grievance (see complaints) concession transport fares 57 maps 55, 76-83 S groceries 60 Connect Mentors 37 medical insurance (see health insurance) safety 71

88 La Trobe University My Life at La Trobe 2017 89 security escort 72 V shopping 60 Glossary visa conditions 27 smoking 70 volunteering 36, 37, 40 Special Consideration 24 sponsored students 17, 30-31 W sport facilities 38, 39, 40, 70 sporting events 63 Weekend Break Program 37 If there is no damage to the property when you Wominjeka 23 Academic Colleges statement of account 17 move out, you should receive your bond back. Student Advocate 25, 74 work (see employment) The University has two colleges that own all Some private student accommodation providers Working with Children (WWC) Check 34 of our various courses and programs: Arts, will deduct a cleaning charge from your bond. Student Development Advisers (SDAs) 25, 74 Social Sciences and Commerce (ASSC) and student exchange 28-29 Science, Health and Engineering (SHE). Census Date student identification (ID) card 15 X student learning 21 Assessment The date within each study period when your enrolment for a subject must be finalised. It’s the Student Online 19 Y This is a measurement of a student’s skills and last day you can withdraw from a subject without student organisations 38-40 knowledge. Assessment for learning at La Trobe financial penalty. University is central to subject and course design, student union 38, 40 Z to promote, reinforce and reward student learning. CoE – Confirmation of Enrolment students with families 53 It’s a systematic approach that builds and Study Abroad students 28-29 enhances graduate capabilities through tasks A form issued by the University to international that are diverse, complementary and embedded students studying in Australia on a student visa, strategically throughout a program of study. for student visa purposes. T policies.latrobe.edu.au taxation 53, 84 Credit points Tax File Number (TFN) 53 Australia Awards The value of the contribution each unit of study taxis 57, 59 The Australia Awards scholarships program aims provides towards your course completion. Each tenancy 43-44 to promote knowledge and linkages between subject is normally worth 15 or 30 credit points. Australia, our regional neighbours, and the textbooks 21 broader international community. The awards timetable 14 offer the next generation of global leaders Deferral an opportunity to undertake study in Australia transport (see public transport) When you wish to delay the commencement and for high-achieving Australians to do the of your course for one or two semesters tuition fees 17 same overseas. (a maximum of two semesters or up to one year is permitted). Students must contact La Trobe U Bond International before deferring any studies.

UniMates 38 In Australia, when renting a property you’ll need DIBP Uni-Safe escort 72 to pay a security deposit or ‘bond’, plus rent in advance (usually four weeks’ worth). University Orientation (see Orientation) Department of Immigration and Border When you pay a bond, the landlord or Protection. University services (see International Student representative must give you a receipt, no later Services) than when the payment is received. The bond username and password 18 is held to repair any damage that you, your housemates or house guests may cause to the US Financial Aid 31 property while you’re renting.

90 La Trobe University My Life at La Trobe 2017 91 Framework SoA – Statement of Account Follow us on social media A legislative framework that includes the The Statement of Account (SoA) is an official Education Services for Overseas Students (ESOS) record of a student’s fees. The SoA details the Act 2000, regulations and related legislation, and subjects that a student is enrolled in and the the National Code 2007. census dates, total fees payable, the due date and methods of payment. ELICOS Special Consideration English Language Intensive Courses for Overseas Students. Students whose performance at an examination or assessment is seriously affected by illness or other special causes may apply for Special Enrolment Consideration. See page 24.

The process of formally registering into a university program, as either a commencing or continuing student.

ISA

International Students Association. Ask a question or experience university life.

ISS

International Student Services at La Trobe International. Facebook Twitter La Trobe Times blog facebook.com/latrobe twitter.com/latrobe latrobetimes.blogs.latrobe.edu.au Leave of Absence/Intermission/ Suspension of Candidature

A Leave of Absence is a period of time when a student is approved to suspend their enrolment in a course. International students may Instagram YouTube Weibo 澳大利亚拉筹伯大学官方微博 intermit only on the grounds of compassionate instagram.com/latrobeuni youtube.com/latrobeuniversity weibo.com/latrobeuniaus or compelling circumstances.

LTI latrobe.edu.au/study/international La Trobe International.

Residential Colleges

These are halls of residence for on-campus accommodation: Chisholm, Glenn and Menzies Disclaimer: The information contained in this publication is indicative only. While every effort is made to provide full and accurate information at the time of publication, the University does not warrant the currency, accuracy or completeness of the contents. The (Melbourne Campus). University reserves the right to make changes without notice, at any time in its absolute discretion, including but not limited to varying admission or assessment requirements, or varying or discontinuing any course or subject. To the extent permitted by law, the University does not accept responsibility for any loss or damage occasioned by use of any of the information contained in this publication. For course information updates, please visit: latrobe.edu.au/courses La Trobe University is a registered provider under the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS). CRICOS Provider 00115M. Published by La Trobe University, January 2017. DC33405 10/16

92 La Trobe University My Life at La Trobe 2017 93 At La Trobe you’ll get real‑world experience, a global perspective and the chance to study alongside people who are pushing the boundaries of knowledge.

Contact La Trobe International

Melbourne, City and Franklin Street campuses La Trobe International (LTI) Level 3, Sylvia Walton Building La Trobe University Bundoora VIC 3086 T 03 9479 1199 E [email protected]

Bendigo, Albury-Wodonga, Mildura and Shepparton campuses La Trobe International (Regional Campuses) Level 2, Education Building, La Trobe University Bendigo VIC 3550 T 03 5444 7286 E [email protected]

Sydney Campus 255 Elizabeth Street Sydney NSW 2000 T 02 9397 7600 E [email protected]

After-hours hotline for current international students T 1800 758 360 latrobe.edu.au/students/international

MELBOURNE | SYDNEY | BENDIGO | ALBURY-WODONGA | SHEPPARTON | MILDURA