Updated Five-Year Coordinated Public Transit-Health and Human
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Five Year - Coordinated Public Transit-Health and Human Service Transportation Plan February, 2017 Prepared for South Texas Development Council Prepared by KFH Group, Inc. Austin, Texas Bethesda, Maryland In Association with Southwest Planning and Marketing Table of Contents Chapter 1 – Introduction Introduction ....................................................................................................1-1 Purpose of the Coordinated Plan ...................................................................1-2 Key Coordination Premise .............................................................................1-3 Vision, Mission, Goals, and Objectives ..........................................................1-3 Chapter 2 – Inventory of Transportation Services Introduction ....................................................................................................2-1 Planning Organizations ..................................................................................2-1 Public Transportation Providers .....................................................................2-5 Human Service Providers .............................................................................2-12 Private for-Profit Transportation Service Providers .......................................2-20 Chapter 3 – Comprehensive Needs Assessment and Gap Analysis Introduction and Methodology ........................................................................3-1 Population Analysis .......................................................................................3-1 Transit Dependent Populations .....................................................................3-4 Title VI Demographic Analysis .......................................................................3-12 Land Use Profile ............................................................................................3-18 Outreach Efforts .............................................................................................3-22 Gap Analysis – Recommendations and Implications .....................................3-30 Chapter 4 – Planning for Comprehensive Services Introduction ....................................................................................................4-1 The Decision Making Process .......................................................................4-1 Key Coordination Premise .............................................................................4-2 Vision Mission and Goals ...............................................................................4-2 Key Themes ...................................................................................................4-3 Coordination/Planning Strategies and Objectives ..........................................4-4 Plan Implementation and Sustainability .........................................................4-22 Performance Measures ..................................................................................4-24 South Texas Five Year Public Transit TOC -i Human Services Coordinated Plan Appendix A: Public Meeting Sign In Sheets Appendix B: Public Survey Analysis South Texas Five Year Public Transit TOC -ii Human Services Coordinated Plan Chapter 1: Introduction Chapter 1 Introduction The South Texas Development Council (STDC) requested a service oriented update to the 2011 South Texas Area Coordinated Transit Plan. STDC and the project committee recognize that an update was needed that focuses on strategies that help eliminate gaps in services. Planning efforts are directed toward effectively and efficiently increasing service through coordination, with an emphasis on transit dependent and Title VI of the Civil Rights Act of 1964 populations and veterans. These categories include: Older adults Persons with disabilities Low income residents Zero car households Youths Veterans Residents with limited English speaking proficiency Potential services can include traditional fixed-route, fixed-schedule, flex-route and paratransit services, while also including coordination strategies such as mobility management, designed to improve service for customers. This coordinated plan is the latest phase of the coordination process. Unlike previous years, this effort emphasizes strategies and operational options and focuses less on the process. The goal of this effort is to encourage the implementation of activities that foster improved public and human service transportation. This plan has been developed over the course of the past three months, with input from many interested stakeholders through an open planning process, including three rounds of public meetings. Chapter 1 discusses the background to the study, the requirements and the purpose of the process. Subsequent chapters are as follows: Chapter 2 – Review of Existing Services: Reviews the wide variety of services in the region. Chapter 3 – Review of Needs in the Region and Gap Analysis: Reviews demographics and travel patterns. It also emphasizes transit dependent South Texas Five Year Public Transit 1-1 Human Services Coordinated Plan Chapter 1: Introduction populations (elderly, persons with disabilities, low income, zero -car households), veterans, and Title VI populations including those with a language barrier. The Gap analysis uses the quantitative review from the needs review and comments received from stakeholders and the public in round one of the meetings to determine gaps in service, i.e., unmet needs. The emphasis in the gap analysis is target populations that would gain from coordinated activities – elderly, persons with disabilities, low income, zero-car households, youths, veterans, and non- English speaking persons. These gaps are addressed in detail in the draft plan. Chapter 4 – The Plan: Strategies and Pilot Projects: Incorporates all input collected during the public outreach. Includes all selected strategies that will benefit veterans and transit dependent populations (as described above). Discusses state and federal planning requirements, followed by the key coordination premise and goals of the plan. PURPOSE OF THE COORDINATED PLAN On December 4, 2015, President Obama signed the Fixing America’s Surface Transportation (FAST) Act (Pub. L. No. 114-94) into law—FAST continued the coordinated transportation planning requirements for the Section 5310 Program administered by the Federal Transit Administration (FTA). The purpose of the Section 5310 Program is to enhance mobility for seniors and persons with disabilities. Section 5310 funding goes toward programs that serve the special needs of transit-dependent populations beyond traditional public transportation services and Americans with Disabilities Act (ADA) complementary paratransit services. This Coordinated Plan is designed to meet the coordinated transportation planning requirements. The plan incorporates the four required elements: 1. An assessment of available services that identifies current transportation providers (public, private and nonprofit). 2. An assessment of transportation needs for individuals with disabilities and seniors. This assessment can be based on the experiences and perceptions of the planning partners, or on more sophisticated data collection efforts that identify gaps in service. 3. Strategies, activities and/or projects to address the identified gaps between current services and needs, and opportunities to achieve efficiencies in service delivery. 4. Priorities for implementation based on resources (from multiple program sources), time and feasibility for implementing specific strategies and/or activities identified. South Texas Five Year Public Transit 1-2 Human Services Coordinated Plan Chapter 1: Introduction The purpose of this planning process was twofold. The first was to continue moving forward with implementation of existing coordinated efforts. The project committee’s approach to mobility and transportation choices calls for local planning and local decision-making based on sound planning activities. The second purpose was to meet the requirements of the FTA’s rules regarding development of a coordinated transportation plan for any locale to receive funds from the FTA, a very important resource for funding. State Coordination Requirements The Texas Department of Transportation (TxDOT) administers the Section 5310, 5311, 5311(f) and Rideshare Programs for the State of Texas. TxDOT’s Public Transportation Division manages these funding programs that are affected by the coordinated planning process. KEY COORDINATION PREMISE Excellent public transportation is the best way to address and coordinate the majority of transit dependent and human service client transportation needs. Experience and research across the country in both urban and rural areas tells us that scheduled public transit is the best way to provide coordinated transit service as most transit dependent and human service clients can ride fixed-route/scheduled service or the Americans with Disabilities Act (ADA) paratransit service. The best way to support the needs of human service agency clients, veterans, transit dependent individuals and Title VI populations, as well as other priority groups of potential riders, is through excellent public transportation rather than expensive one-on-one specialized service (with exceptions). When public transit systems are able to meet the majority of needs through the existing fixed-route/scheduled public transit network, then human service agency resources can be freed up to focus on the specialized needs of their